Total 45,491 Customer Service job vacancies in Singapore

Job Description & Requirements

Research, design, and develop computer and network software or specialised utility programs.

• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

• Handling backup operations and tapes management.

• Handle daily system administration and operation tasks.

• Administrating servers and IT infrastructure appliances.

• Troubleshooting server technical problems.

• Working with different teams to resolve technical or application problems.

• Assist and support infrastructure projects.

• Performing monthly preventive maintenance (One Saturday of each month) and adhoc systems support.

• Applying system patches and updates.

• Handling software installation requests and licensing.

• DR server recovery and server verification.

• Maintain and update systems documentation and server inventory.

• Participate in all internal or external audits.

• Perform task as designated by the Corporation.

Job Requirements:

Skillsets Areas

1. Good knowledge of Windows operating systems for Servers and PCs.

2. Good knowledge of IIS, SMTP, FTP, DNS, DHCP, WINS.

3. Good knowledge of Active Directory (FSMO, Site replication).

4. Good knowledge of Windows Server Update Services (WSUS).

5. Good knowledge of Microsoft Systems Management Server (SMS).

6. Good knowledge of Commvault backup system.

7. Knowledge of File and Print services.

8. Knowledge of MS SharePoint 2010/2013.

9. Knowledge on VMware.

10. Knowledge of basic networking concepts.

Job Descriptions

• Weekly inventory management
• Prepare simple food & drink menu items
• Process customer orders via cashier POS
• Able to recommend drinks/food to customers
• Table duties including service and clearing
• Able to assist in daily operations job, keeping outlet clean and tidy
• Ad hoc duties when needed

Job Requirements

• Prior experience in F&B industry preferred
• Excellent customer service
• Proactive attitude and responsible

Working Hours

• 6 days work week

[Thomson Plaza]

• Omote flagship (Mon close at 3pm, tuesday off)
• 8am - 9:30pm (10:30 rest for breakfast, 3 - 4:45pm break for lunch and rest)

[Raffles city mall]

• Omote RC (open 7 day, shift work)
• 8:30am - 9:30pm (10:30 rest for breakfast, 3 - 4:45pm break for lunch and rest)

[Bugis]

• (Umai) (open 7 days, shirt work)
• 8:30am - 9:30pm (10:30 rest for breakfast, 3 - 4:45pm break for lunch and rest)

Location: Bartley Secondary School, 10 Jalan Bunga Rampai, Singapore 538403
Contract Duration:

• Base Period: 1 January 2025 – 31 December 2025
• Option Period: 1 January 2026 – 31 December 2026 (with an option to extend)

Working Hours:

• Monday to Friday: 7:00 AM to 4:00 PM (except Wednesdays).
• Wednesday: 8:30 AM to 5:30 PM.
• Lunch Break: Half-hour daily.
• No work required on Saturdays, Sundays, or public holidays, unless it involves special school events.

Key Responsibilities:

Support the Nutrition Food Science Department:

• Assist teachers with ordering goods and supplies required for food science lessons.
• Provide support in food preparation for classroom lessons, ensuring all ingredients and materials are prepared as per instructions.

Housekeeping and Safety Management:

• Ensure the cleanliness of the workroom and all areas related to food preparation.
• Maintain safe food handling practices, ensuring food is prepared and stored in a safe and hygienic manner.

Administrative Assistance:

• Assist in basic administrative tasks, such as maintaining inventory of food supplies and other related resources.
• Support teachers in organizing materials for lessons and any other departmental needs.

Qualifications and Skills:

Minimum Qualifications:

• GCE N Level or equivalent certification.

Preferred Experience:

• At least one year of work experience in a school environment, particularly in operations support or a related field.

Skills:

• Must be proficient in speaking and writing in English.
• Basic computer literacy, with the ability to handle simple administrative tasks (e.g., data entry, ordering supplies online).
  

Job Purpose

The Supporting Member for Market Development (B2B) - Customer Accounts Acquisition - plays a complementary role in the administrative needs and the initiatives needed for market development, pre-sales and post sales functions.

Working closely with the its department leaders within the Business Development (B2B) department, this individual will be responsible for carrying out for the Team, which includes but are not limited to the general administration and pre meeting/events/exhibition research , preparation and management of backend and post Market Development (B2B) meetings, coordination with relevant parties, contract administrations and data management that are aligned to the Department's lead generation outcomes.

Roles & Responsibilities

1. Lead Generation Support:

• Assist in conducting preliminary market research to gather data on potential leads.
• Maintain and update lead databases, ensuring accuracy and timely input.
• Support the team in qualifying leads based on provided criteria and help prioritize opportunities for follow-up.
• Prepare lead lists and organize outreach efforts, including drafting introductory emails and managing follow-up tasks.

2. Administrative Support for Sales and Proposals:

• Follow Director/ Team Lead on client pitches at times, and assist in the preparation of sales proposals, presentations, and documents required for client pitches and meetings.
• Ensure all documents and presentations are properly summarised, formatted, proofread, and ready for submissions.
• Manage scheduling for internal and external meetings, coordinating with relevant stakeholders and handling logistics such as booking venues or setting up virtual calls.

3. Data Management and Reporting:

• Maintain accurate records of client interactions, meetings, and sales activities in Sales Force, CRM systems or other databases.
• Assist in preparing Sales Force reports on leads, client engagement, and business development activities for internal review.
• Ensure that all contracts and agreements are properly filed and accessible when needed.

4. Support with Funnel Tracking:

• Assist in managing the sales funnel by tracking leads through various stages of the process.
• Provide updates to the team on the progress of leads and ensure timely follow-up actions are taken.

5. Linkedln Sales Navigator and Online Tools:

• Use LinkedIn Sales Navigator and other online tools to help identify potential leads and monitor industry trends.
• Assist the team in outreach efforts through LinkedIn by drafting messages, setting up connections, and tracking engagement.

6. General Administrative Support:

• Handle daily administrative tasks such as document preparation, managing calendars, processing invoices, and responding to routine client inquiries.
• Coordinate with internal teams for document approvals, procurement needs, or cross­ department collaborations.
• Assist with ad-hoc administrative tasks as needed to support business development team's overall objectives.

Qualifications and Other Requirements

• At least a Diploma in Marketing, Business Administration, Psychology or related field
• Some experience in B2B marketing, preferably within the events or related industry.
• Strong analytical skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to meet tight deadlines, think on spot and work in a fast pace environment.
• Creative think and willing to implement new initiatives for improving productivity and efficiencies
• Strong teamwork and collaboration skills to work effectively with cross-functional teams and external partners.

Preferred Knowledge and Skills

• Ability to understand and use Sales Force, LinkedIN Navigator and lead generation tools online

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

Qualifications

What we're looking for:

• Fluent English and Japanese(JLPT N1 or equivalent level) language skills required in this role as a must, both written and speaking
• Experience with Microsoft Office, including advanced Excel skills.
• Previous Customer Service experience, preferably with more than one year experience in an office environment.
• Skills in retention.
• Experience of working with KPIs/SLAs.
• Understanding of the role of related departments and having a range of contacts outside and within Customer Service.
• A solid grasp of process and product-related issues and can effectively answer most customer questions without difficulty.
• Intermediate knowledge of SAP and Salesforce.

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Additional information

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

What we offer in return:

• An excellent work/life balance with a fantastic, flexible working culture
• 20 days(pro-rata for first year) annual leave per year, plus an extra day off for your birthday
• 4 paid volunteering days each year
• Under the local company’s healthcare insurance plan with an option for the participation of other family members at the employee’s expense
• Employee assistance programme – offering 24/7 well-being support
• Performance bonus
• Share Match – plan that matches every company share purchased with two free shares
• Annual health screening, optical and dental care

Location:

• This role is open to candidates in all locations across Singapore, and you must have the right to work and live in Singapore
• This role is based in Singapore, Taylor & Francis has flexible hybrid working options for how employees can work based on their role. Flexible working is offered with this role however the ability to attend in-person events or training in our Singapore office will be required.
• Relocation support is not provided for this role.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]; Please find more details about this role and apply here: https://smrtr.io/npbM-

Being Yourself at Taylor & Francis

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/

- Permanent

- Up to $6500 + VB

- Mon-Fri: 8am-5.30pm

- Seletar

Responsibilities:

• Carry out instructional and course development duties in an approved Part-147 Maintenance Training Organization environment
• Develop questions for examination banks for which he/she is qualified.
• Undertake duties of other authorised appointments - Examiners, Assessors and Invigilators.
• Comply with regulatory (eg. Part-147, Part-66) and in-house procedural requirements.
• Ensure that all equipment is in working condition prior to the start of class.
• Maintain proper conduct and discipline of the class.

Duration:

• Permanent

Salary:

• Up to $6500 + VB

Working hours:

• Mon-Fri: 8am-5.30pm

Location:

• Seletar

Requirements:

• Category B2 Aircraft Maintenance Licence with minimum 5 years working experience in Line/ Base Maintenance
• Technical Training Instructor Authorisation with minimum 3 years’ experience in conducting CAAS/ EASA Basic Knowledge Modules training; Aircraft General Familiarisation training and/or Aircraft Type training is preferred
• Good working knowledge and experience in using Microsoft Office applications including MS Outlook, MS Word, MS Excel, MS Powerpoint
• Team-player who can also work independently with minimum supervision

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

L1 Desktop Support Engineer

Working Days & Hours: 5 Day | Mon-Fri: 8am-5pm
Working Location: Tuas | Jurong | Changi
Salary Range: $2500-$2800

Job Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Job Requirement:

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

About Us:

At The 1872 Clipper Tea Co., we pride ourselves on crafting exceptional tea blends that resonate with our rich heritage, artistry, and commitment to quality. With over 30 years of history, our brand symbolizes excellence and remains a beloved choice for tea enthusiasts worldwide. We continually evolve with modern tea trends, aiming to redefine the tea experience and make it accessible to all.

Position Overview:

We are seeking a dedicated and customer-focused Brand Ambassador to join our team. As a Brand Ambassador at The 1872 Clipper Tea Co., you will play a vital role in delivering an exceptional customer experience while representing our brand values with pride.

Key Responsibilities:

· Maintain a smart and well-groomed appearance to align with the professional image of the brand

• Achieve sales targets by recommending merchandise to suit the needs of our customers.

• Ensure that all merchandise are properly displayed

• Order takings, prepare and serve beverages

• Responsible for housekeeping to ensure that the retail area and tea bar counter are always kept neat and clean

• Handle the POS system and ensure the accuracy of all transactions

• Prepare daily store opening and closing with update of daily sales to HQ according to SOP

Requirements:

• F&B or bubble tea experience preferred

• Good command of spoken English and Mandarin as needed to deal with Chinese customers

• Enjoys being around people with a warm personality

• Detail oriented and organised

• Highly motivated team player, self-starter and willing to learn

• Applicants with Basic Food Hygiene license will have an advantage

Compensation

Full time – salary ranges from $2,200 to $2,600 plus good commission

Part time – hourly rate from $9 onwards, depending on experience and skillset

You will enjoy the benefits of:

· Competitive salary, allowances, and commission

· 5 days’ workweek

· Overtime pays

· Tea appreciation training conducted by our tea expert

· Opportunities for career growth and development

· Employee discounts on our premium tea products

· Friendly and supportive work environment.

· Up to 14 days of annual leave

· Up to $1,500 Medical benefit

· Dental benefit

· Insurances coverage

Join us at The 1872 Clipper Tea Co. and be a part of our legacy of excellence in tea craftsmanship. If you are passionate about tea and delivering exceptional customer experiences, we would love to hear from you. Apply now by submitting your resume outlining your suitability for the role.

Customer Service Executive | Up to $3.3k | 5 Days | Paya Lebar

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $2800 - 3300

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Scope:

• Supporting minor maintenance and decoration of the school.
• Providing support to staff on all matters relating to eco-learning and recycle art matters.
• Perform minor repair works.
• Operating and maintaining basic office equipment and materials.
• Taking on additional or ad-hoc duties assigned by the Authority.

Requirements:

• Preferably three years of relevant experience in school operations.

Salary: $1910/month

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Working Schedule:

• Mondays to Fridays: 8.00am to 1:30pm, inclusive of 30-min lunch break

Service is usually not required on Saturdays, Sundays and gazetted public holidays.

Location: Yishun Ring Road

EA License No: 96C4864

Reg. No.: R24121728

Join a prestigious luxury brand as a Helpdesk Support Specialist!

• Attractive Salary Package (Basic)
• Location: Town
• Employment Type: 2 Months Contract
• Work Hours: Office Hours

Job Responsibilities:

• Deliver first-level technical support to employees for hardware and software concerns.
• Diagnose and resolve technical issues related to computer systems, printers, and network connections.
• Assist with the setup and configuration of IT equipment, including computers, peripherals, and software applications.
• Develop and maintain documentation for IT processes and procedures.
• Ensure adherence to data security and backup protocols.

Job Requirement:

• Diploma in Information Technology or a related discipline (or equivalent experience).
• 1-2 years of experience in IT support or a comparable role.
• Solid understanding of computer systems, networks, and troubleshooting methods.
• Strong communication and interpersonal skills.
• Capable of working independently as well as collaboratively within a team.

If you are interested in applying for this role, please submit your detailed resume in MS Word format, along with a recent photograph, to [email protected].

EA Personnel : R24124899

EA Licence : 22C1376

Job Description:

1. Account Management to interact with Divisions to:
2. Address queries related to procurement-related policies, procedures and facilitate troubleshooting of system errors.
3. Review and ensure compliance in procurement transactions (POs, Waivers, Contracts raised, new vendor creation/re-activation, etc.) executed. To follow-up on enquires/clarifications (as needed).
4. Facilitate follow-ups in retrieval of supporting documents from multiple parties (e.g. vendors for SD collection, supporting documents for new vendor creation/re-activation, etc.).
5. Ensure training and support is provided to users in eProcurement System.
6. User-acceptance testing for system enhancements (as required).
7. Other administrative duties, scanning/filing and ad-hoc task/projects assigned.

Requirements:

1. Familiarity in using SAP Procurement Modules will be advantageous.
2. Strong verbal and written communication skills and able to engage diverse stakeholders well.
3. Good analytical and problem-solving skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Our preschool is looking for a friendly and passionate individual to join our big family!

Job Scope:

• Manage key administrative functions such as data entry, enrolment management, fees collection, procurement, petty cash management

• Handle enquiries regarding about our programmes

• Assist with day-to-day operations duties

• Counter duties such as collecting of school fees, issue invoices and receipts.

Benefits:

• Annual leave
• Paid sick leave
• AWS (13 month bonus)
• Performance bonus twice a year

Job Requirements:

• Diploma in any discipline / GCE ‘O’ level with 1 year of administrative experience

• Enjoys dealing and interacting with people, especially young children

• Organized and meticulous.

• Excellent communication and customer service skills, strong in written English

• Proficiency in Microsoft office

Challenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery.

• Working days: Monday to Sunday (6 Days Work Week)
• Working time: 11.00am to 9.30pm

Responsibilities:

• Call and ChatHandling incoming customer calls.
  Assist warranty inquiries for members and non-members.
  Handling Live chat from various online platforms.
  Handling inquiries or feedback from customers via Zendesk tickets.
  Resolve payment issues if customer-encountered after-sales online purchases.
  
• Customer serviceWalk-in customer inquiries.
  Assist issues tourist tax refund (ETRS) tickets.
  Product testing and exchange.
  Products first-time setup.
  Paste screen protector.
  Product redemption.
  Product packing for online fulfilment.
  

Requirements:

• Some experience in customer service
• Communication Skills: Excellent verbal and written communication skills to effectively handle customer inquiries over calls, chats, and tickets. Strong command of the language(s) used for customer interactions.
• Product Knowledge: Familiarity with our company's computer products, including their features, functionalities, and warranty policies. Ability to assist customers with product testing, setup, exchange, screen protector application, and other related tasks.
• Customer Service Mindset: Customer-centric approach with a genuine desire to assist and provide exceptional service to customers. Patience, empathy, and the ability to handle customer complaints or difficult situations professionally.
• Multitasking: Ability to handle multiple channels simultaneously, including incoming customer calls, live chat, and Zendesk tickets, while maintaining a high level of professionalism and accuracy.

1-year Contract via Agency

Job Responsibilities

Account Servicing Role:

• Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
• Familiarise with the three key segments which the are expected to handle day to day: Residential, Small Commercial and Tenants
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

OR

Sales Role:

• Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike
• Versatile in selling our Residential and Small Commercial solutions over various channels including hotline, online or even in person
• Supporting the the team for account servicing matters will also be required from time to time (e.g. peak periods)
• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Minimum Requirements

• Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
• Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
• Prior experience or knowledge in relevant industries is an advantage
• Adequate proficiency in MS Office
• Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
• Diploma/ Degree in related field(s) is an advantage
• Fresh graduates are welcome to apply

This position is based in Somerset.

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$7,000

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

My client is seeking a dynamic and detail-oriented Sales Support Specialist to join their team. This role will be pivotal in ensuring seamless coordination between sales, production, and logistics to meet customer requirements. The successful candidate will work closely with sales personnel and production teams, managing delivery, invoicing, and supply chain matters efficiently.

Salary: Up to $3800 (with AWS and Bonus)

Location: Pasir Panjang

Job Description:

• Optimize the value chain to meet customer needs and production goals.
• Balance and match production schedules with customer orders and booked transport capacity.
• Handle logistics and production deviations while developing new logistics solutions.
• Support daily operations and provide assistance to the Sales and Marketing Executive and Sales Manager.
• Act as the main liaison between the SEA business unit, Operations Planning, and Logistics.
• Manage forward planning of customer orders during peak seasons and public holidays in respective destinations.
• M3 System Owner for the SEA region.
• Coordinate with international teams on customer quality claims and shipping arrangements.
• Organize and manage chef demo events when necessary.
• Work in a fast-paced environment requiring multi-tasking abilities.

Requirements:

• Software Proficiency: Microsoft Word, Excel, PowerPoint, and familiarity with ERP systems (preferably Movex or M3).
• Experience: At least 3 years of related experience, preferably in the Food/FMCG industry.
• Skills: Strong interpersonal skills, meticulous attention to detail, and adaptability in fast-paced environments.
• Language Proficiency: Strong verbal and written communication skills in English and/or Mandarin.

To Apply:

Please submit your resume to Amanda Chan at [email protected] or click 'Apply Now'

More details regarding this position will be shared when contacted. We regret that only shortlisted candidates will be notified.

Referrals are welcome too!

Manage and take in accident reporting and explain claims process to customers

Liaised with insurance company pertaining motor claims / accident reporting reporting matters

Study vehicle damaged area and able to put up proper repair estimation to surveyor/insurance company

Conduct vehicle checks for body and paintwork repairs

Administration duties such as check costing, claims and purchase of spare parts

Take in servicing/accident vehicle and provide quotation

At least 1 - 2 years of relevant experience in the Automotive industry.

No experiences, but willing to learn will be good. Training will be provided.

Possess good customer oriented and comunication skills
Experience in doing motor claims in authorised workshop / service centres will have an added advantage

Candidates with no experiences but willing to learn are welcome

Please contact +65 92313123 for further information and interview

• Responsible for the safety and well-being for the children after school
• Providing homework and life-skill supervision
• Handling administrative classroom management tasks
• Plan and conduct activities/programs to nurture and develop the students
• Any other adhoc duties as assigned

Requirements:

• Min ‘O’ level
• Have 1 year relevant experience
• Working Hours: Normal School Term (Mon-Fri, 10am-7pm), School Holidays (7.30am-4.30pm/10am-7pm) Depending on schedule, Saturdays if required
• Location: Ang Mo Kio
• Salary: Up to $2400
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

My client is looking for a Senior Software Developer for their Life Sciences R&D team. This role will be part of the solution team that will revolutionize their systems and integrate with business processes, featuring cutting-edge information architecture, data modeling, data warehousing, data lakes, and data transformation. If you are keen, please send your updated resume to g[email protected] for a confidential chat.

In this role, Your Responsibilities Will Be:

• Implement robust data models, warehousing solutions, and transformation processes to ensure seamless integration.
• Develop and optimize the integration of various information systems used in manufacturing and business contexts using technologies such as ESBs (Enterprise Service Buses), message queues, and brokers.
• Develop solutions applying communication bus technologies, ensuring high throughput and data reliability.
• Lead and mentor a team of developers, fostering a culture of innovation & collaboration, and disciplined software engineering practices including robust cybersecurity practices integrated into all aspects of development and deployment.
• Navigate and manage ambiguity in project requirements, demonstrating a strong bias for action and problem-solving; collaborate with members from marketing, product engineering and other functions to understand client needs.
• Collaborate with frontend development teams, particularly those using modern web development stacks like MERN (MongoDB, Express.js, React, Node.js) or MEAN (MongoDB, Express.js, Angular, Node.js).
• Help build comprehensive automated tests, including unit, API, integration, and regression tests.

For This Role, You Will Need:

• Minimum 7 years of experience in back-end development with a focus on integrating business and manufacturing systems.
• Strong expertise in integrating various information systems specifically used in manufacturing and business contexts, including ERP and MES systems.
• Extensive experience in information architecture, data modeling, data warehousing, data lakes, and data transformation.
• Proficiency with communication bus technologies, including ESBs, message queues, and brokers.
• Familiarity with B2MML, MQTT, Sparkplug B, and related technologies.
• Proven experience with modern web development stacks, preferably MERN or MEAN and .NET web development technologies.
• Strong awareness of cybersecurity practices and the ability to implement them effectively.
• Strong communication skills and the ability to work effectively with multi-functional teams.

Preferred Qualifications that Set You Apart:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with CI/CD pipelines and DevOps practices.
• Knowledge of microservices architecture and containerization (Docker, Kubernetes).
• Experience in the Life Sciences Industry or Manufacturing Execution Systems.
• Experience with Best Practices in Secure Software Development.
• Experience with SAFe agile or any other Agile Frameworks in an Azure DevOps environment.

Grace Lee

Senior Manager

Email: [email protected]

Company Registration No. 200408881M

EA Registration No. 12C5526

CEI Registration No R1545055, Lee Mary Grace Manao

Job Description:

• Delivers excellent customer service to all customers and maintains a calm presence in a fast-paced challenging environment
• Provides quality beverages and food products while following health, safety and sanitation guidelines
• Follows operational policies and procedures, including those for cash handling, and maintains cleanliness of the store
• Ability to work in a fast paced and high pressure environment

Requirements:

• Experience in F&B industry will be an advantage. Candidates with no experience but are passionate in F&B are welcome as training will be provided
• Possess an Outgoing and Bubbly personality
• To be able to create a warm and friendly atmosphere with a high level of energy and spirit
• With a great service mindset and able to take feedback positively
• Must be able to communicate and read well in English
• Able to start work immediately will be an advantage

ATTRACTIVE BENEFITS!

FLEXIBLE WORK SCHEDULE!

Pls send your resume to [email protected] to apply

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• PR with non-local diploma will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS
2) Performance bonus
3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)