Total 47,400 Customer Service job vacancies in Singapore

• Support and uphold the mission and core values of the organization.
• Enhance the organization's capacity to deliver services effectively.
• Establish partnerships and collaborations with other organizations.
• Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.

Requirements:

• Degree in Psychology or equivalent
• At least 3 years of leadership experience in youth sector.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Contract: 1 year

Location: Bras Basah

Salary: Up to $7000

Responsibilities

• Develop new service definitions ensuring that they can be delivered operationally and cost effectively;
• Provide reports to an agreed schedule (or on request) including SLA performance and other key metric reports;
• Manage the overall service improvement plan and work with the Service Support Manager to ensure that it is being delivered to and that services are being improved;
• Ensure that systems, processes and methodologies as specified are followed to provide effective monitoring, control and support of service delivery;
• Lead, manage and supervise Team Leader and onsite staffs
• Ensuring proper documentation, notification, tracking, and follow up of all incidents.
• Manage and mentor onsite team in the local office
• Participate in training for internal teams and manage all related issues
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Manage major service providers on vendor performance, SLA, reporting and governance
• Take lead to infrastructure projects and keep track of progress

Requirements:

• Bachelor Degree
• Min 8 years of work experience in large enterprise companies
• Strong project and team management skill
• Team player, self-motivated, with good communication skills and management skills
• Prior working experience in large vendor and outsourcing management, service delivery and governance is desired
• Good telephone manner and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Influence & negotiation skill.
• Ability to proactively & effectively manage risk on low to medium risk projects.
• Strong data analytic, communication & service skills

Additional Details

• Able to travel to different countries when required (10% to 15% travelling for this job)
• Ability to speak and read English and Mandarin and type in Pinyin as have to liaise with China counterparts

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Looking for an IT Helpdesk to be the first point of contact for both internal and external users, providing essential technical support and troubleshooting assistance. Your primary responsibility will be to ensure smooth and efficient operation of IT services, resolving technical issues promptly and maintaining a high level of user satisfaction.

• Working hours : Monday- Friday 8.30am- 6pm
• Working location : Pasir Panjang
• Salary Package : Up to SGD3000 (basic) + AWS
• Be part of nation-wide projects that benefit millions of citizens

Key Responsibilities:

• Respond to helpdesk tickets, phone calls, and emails from users experiencing technical issues.
• Diagnose and troubleshoot hardware and software problems, including network issues, operating systems, and applications.
• Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
• Escalate complex issues to appropriate IT team members or external vendors when necessary.
• Maintain accurate and detailed records of support requests and resolutions using our helpdesk ticketing system.
• Conduct remote troubleshooting and provide clear instructions to users via phone or email.
• Stay updated with the latest industry trends and technologies to continuously improve support services.

Qualifications:

• ITE/Diploma in computer science or information technology field or related field
• Minimum 1 year of working experience in Technical Helpdesk operation
• Prior experience in Government Technology agency will be an added advantage
• Strong knowledge of Windows and macOS operating systems, as well as common office software and applications.
• Familiarity with networking concepts
• Good command of written and spoken English to handle English speaking customers.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Outstanding communication skills, with the ability to explain technical concepts to non-technical users.
• Customer-focused attitude with a commitment to providing high-quality support.

If you are excited with this opportunity and enjoy making things happen, do apply now!

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

About the Role

• Excellent written and verbal communication skills.
• Utilise Education, Sales and Service Cloud configurations and omni studio to address customer requirements.
• Translate business requirements into technical solutions within Salesforce products.
• Provide guidance/coaching/training for Salesforce specialists on system configuration, functionality and enhancements as released by Salesforce.
• Work with functional users to analyze business requirements and provide recommendations for enhanced Education Cloud functionality.
• Perform Salesforce administration activities to support the day-to-day operations of the system.
• Oversee the implementation of Salesforce Solutions, ensuring accuracy, timelines, and compliance with best practices and regulations
• Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases
• Lead team and client meetings and to clearly articulate the solution being developed with all the stakeholders along with ability to walk stakeholders through marketing solutions
• Work in a rapidly changing agile environment.
• Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation
• Serve as the bridge between PM, QA, development and client teams
• Participate in the creation and execution of test plans, strategies, and communications (e.g. requirement traceability, test scripts, test data requirements, defect management)
• Design and create training materials (e.g. job aids, reference guides, training manuals)
• Oversee the management of project documentation

About You

• 6+ years of experience as a Salesforce Sales and Service Cloud Functional Analyst or Salesforce Sales and Service Cloud administrator
• Experience with Salesforce Education Cloud is an added advantage.
• Minimum 5 years of experience gathering and documenting requirements
• Strong background in agile SCRUM agile practices and associated tools (Jira, Confluence, Slack, etc.)
• Salesforce certifications.
• Work experience in the Education sector is an added advantage.

Responsibilities

• Install and configure computer hardware, operating systems and applications, networks, printers and others
• Monitor and maintain computer systems and networks including planning and undertaking scheduled maintenance upgrades
• Troubleshoot system and network problems
• Diagnose and solve hardware/software faults
• Provide technical support including procedural documentation to both users and MIS
• Set up new users’ accounts and profiles
• Train/educate staff of new hardware
• Assist in the compilation and maintenance of an accurate inventory of hardware and software

Requirements

• Diploma or Degree in IT or computer related field
• Knowledge in LINUX servers, MySQL, Microsoft Window Server, Active Directory, and MSSQL a MUST
• Knowledge of basic LAN/WAN networking infrastructure a MUST
• Knowledge of Backup Systems an advantage
• Knowledge of PHP programming language an advantage
• Ability to troubleshoot and resolve technical problems with minimum supervision
• Ability to perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC, laptop, OS, software and related peripherals
• Ability to work independently and be a team player
• Possess excellent interpersonal, communication and analytical skills in both English and Mandarin an advantage

Please send in your resume with current and expected salary to

http://cloud.careers.easb.edu.sg/

Only short-listed candidates will be notified.

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Key Highlights

• Exposure in the government sector
• Location: Maxwell
• Working Hours: Mon- Fri (office hours)
• Duration: 9 months

Key Responsibilities

• Identify and analyze processes for automation, digitalization, and AI prototyping with business units.
• Design, develop, and test RPA solutions using UiPath.
• Convert paper forms and manual data entry to digital formats.
• Evaluate and implement digital tools like GenAI and chatbots to enhance processes.
• Create prototypes or proofs of concept for digital/AI solutions.
• Document processes and create self-help guides; present findings to the team and stakeholders.

Requirements

• Min Degree in Information Technolgy.
• Basic understanding of business processes, workflows, and digitalisation concepts.
• Interested in digital and AI technologies.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Job Scope:

a) Counter Duties

• Handling telephone calls and enquiries from public, parents, students and staff.

• Attend to day-to-day needs of students.

• Maintaining and updating of student’s early leave college records

b) Adhoc Duties

• Provide ad-hoc printing needs for teachers on designated afternoons.

• Assist in following up with teachers in-charge on delivery requirements,

• General cleaning of the GO counter and reception area

• Maintain records of in-coming mails and arrange for distribution

• Assist in collation of School Bills for distribution to students

c) General Admin:

• Maintain and updating students’ data records, e.g. A level certificates and testimonials, etc.

• Perform admin task e.g. filing, photocopy.

• Assist in contacting TICs on submission of supporting documents and endorsement for payment.

• Assist in updating of Staff Leave records (MC & Overseas Leave)

d) Other Duties

• Compile data/statistics & survey as and when required.

• Any other duties as assigned by P, VPs, AMs

Requirements:

• Qualification: GCE 'O' Level Certificate or equivalent
• Proficient in the following software applications - Microsoft Office (Word, Excel, PowerPoint)
• Three (3) years of relevant experience in administration and counter service preferably in school environment

Location: Whitley Road

Salary: $2390 to $2580 per month

Contract Period: From 2 September 2024 – 31 August 2025 (possible to extend another year)

Working Arrangement:

· Mondays to Thursdays: 8:30am to 6:00pm

· Fridays: 9:00am to 6:00pm

Inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays.

Responsibilities

• Lead admin and customer service teams ,manage and improve the work flow to give strong support to sales department.
• Assist in staff recruitment processes, such as job postings, resume screening, and interview coordination.
• Maintaining office stationery, printed materials, equipment and facilities.
• Assist accountant to prepare payment and data entry.

Requirements

• Candidate must possess at least a Degree or Relevant
• Familiar with MS Office application, Word, Excel, and Chinese Word processing
• Good interpersonal and communication skills
• A self-motivated, independent, and a good team player.

√ Local Nonya Cuisine & Beverages

√ Fun & Vibrant Environment

√ Work closely with our Ops Manager & Management Team

√ Meals Inclusive!

√ Medical Benefits! Annual Leaves! Company Event!

Available Outlets: Suntec / Star Vista / Bugis

Job Requirements

• Supervise and coordinate the activities of the service staff to ensure efficient and courteous service

• Take orders in POS system, prepare beverage, serve customers

and clear tables

• Ensure all customers receive prompt and friendly service

• Handle customer complaints and feedback, resolving issues in a professional and timely manner

• Train, mentor, and evaluate service staff to maintain high service standards

• Assist OM in scheduling and rostering of service staff

• Maintain cleanliness and organization of the service area

• Monitor inventory levels and ensure adequate supplies for daily operations

• Ensure compliance with health and safety regulations

• Work closely with the outlet & management team to ensure seamless operations.

Requirements

• Min 1 year of supervisory experience in the F&B industry

• Responsible, customer-driven, committed and willing to learn

• Positive attitude with good interpersonal skills

• Able to prioritize, multi-task and work in a fast-paced environment.

• A good team player

Working Hours:

• 7-10 hours work per day

• 6 days per week

• Rostered between 7am to 9pm

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description

• Provide data and guides to help the sales team
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Job Requirement:

• Hands on experience with ERP and CRM systems
• Proven work experience as a Sales support specialist or Sales support associate within the freight and logistics industry preferably
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS degree in Marketing or associates degree in relevant field a plus

Other:

• 1 Way Transport provided at Jurong East Mrt (8.15am)
• VB provided
• Medical Claim
• Monday - Friday, 8.30am to 5.30pm

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START YOUR REWARDING CAREER WITH US NOW!

************************************************************

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

JOB SUMMARY

iKare provides various home care services and holistic engagement programs to clients at their homes. Currently, iKare offers ‘Dementia Therapy’, a home care program focused on strengthening one’s cognitive and motor functions, and ‘Spark’, a more comprehensive home care program that supports cognitive, physical, and emotional well-being. iKare Care Therapist will facilitate the Dementia Therapy program. And provide other home care services offered by iKare.

KEY RESPONSIBILITY

• Facilitate Dementia Therapy (Training and tools will be provided by iKare)
• Provide other home care services other iKare provides, including Activities of Daily Living (ADLs)
• Deliver professional, compassionate, patient-centred care, ensuring comfort, safety, and adherence to therapeutic goals.
• Family and Caregiver Support: Educate and support family members and caregivers on therapeutic techniques and care strategies to enhance patient outcomes.
• Facilitate engagement in adherence to the care plan.
• Ensure all services comply with healthcare regulations, industry standards, and company policies
• Work collaboratively with all relevant personnel to ensure comprehensive care and effective service delivery.
• Attend company-provided training and other required job-related training programs dutifully and maintain the necessary level of competency.
• Participate and assist in company events, fairs, education talks, and training workshops.

QUALIFICATIONS

• GCE ‘O’ Level, Nitec, Diploma or equivalent
• Experience in health care at home and assisted living environments is preferred but not required
• Maintain accurate and timely documentation of patient progress, therapy sessions, and care plans following company policies and regulatory standards
• Must be willing to undergo company training, including CPR and AED certification courses
• Excellent observational and problem-solving skills
• Compassionate, patient, and dedicated to providing high-quality care
• Ability to work independently and manage time effectively
• Excellent communication, strong interpersonal skills, a positive attitude towards work and being a team player
• Ability to write and communicate in English
• Preferred local language spoken – Mandarin
• Computer literacy

Preferred but NOT Required:

• A person with experience or expertise in mental health care
• A person with experience or expertise in elder care

Benefits

• Flexible working arrangements with work-life balance
• No Shift work
• Working hours 9 am to 6 pm, 5.5 days work week
• Attractive remuneration package ranging from S$1,900 to S$4,000 (Basic + Commission + Incentive)

Interested candidates, please send in your resume with relevant contact details to [email protected] or submit through our application form at https://ikarehome.com/careers/.

Job Description & Requirements

Key Responsibilities:

1. Registration for Coretrade Courses: Efficiently handle the registration process for Coretrade courses, ensuring accuracy and completeness of all documentation.
2. Enquiry Management: Respond to inquiries promptly and professionally via phone and email, providing clear and accurate information to clients and stakeholders.
3. Online CET Class Administration: Serve as the administrator for online Continuous Education and Training (CET) classes, managing registrations, access, and technical support as needed.
4. Invoicing and Fee Collection: Generate invoices for course fees, monitor payments, and follow up on outstanding balances to ensure timely collection.
5. General Administration: Assist with general administrative tasks as required, including filing, data entry, and maintaining records.
6. Ad-hoc Duties: Support various ad-hoc tasks and projects as assigned by management, demonstrating flexibility and willingness to contribute to team objectives.

Qualifications & Experience:

• Minimum of 1-year of administrative experience, preferably in a similar role.
• GCE 'O' Level qualification or equivalent.
• Proficiency in Microsoft Office, particularly Excel, for data management and reporting.
• Detail-oriented with strong organizational skills, able to multitask and prioritize workload effectively.
• Excellent interpersonal skills with the ability to communicate clearly and professionally.
• Proactive attitude with a willingness to learn and adapt in a dynamic work environment.

To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in joining our team. We look forward to reviewing your application.

Job Scope:

You will handle all incoming external and internal calls and Short Messaging Service (SMS) requests which include mass SMS activation alerts during emergencies.

You will provide information and answer queries regarding hospital facilities and services.

In addition, you will also assist with the booking of local and international calls for staff and patients and ensure call service customer satisfaction.

Requirements:

• Minimum GCE 'N' Level with at least 2 years' call centre experience
• Excellent interpersonal, telephone and communication skills

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.

Customer Service Officer (Location: Airport)

Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements

• A diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time
• Able to work on Rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

RESPONSIBILITIES

• The Technical Service Manager focuses foremost on supporting customers (expectation approx. 75% of time). The function, together with Sales, initiates and executes Initiatives and Projects with customers that deliver on contribution targets within the current FY and prioritizes those projects to deliver sales 2 – 3 years beyond the current FY. Technical Service is therefore, together with Sales, the execution arm of Oil Additives (OA) for contribution margin achievement.
• Is pivotal player in increasing business development through technical marketing and strengthening technical contacts with target accounts.
• Together with Sales Manager, establishes and develops deep connections / relations to key functions & persons at customers, enabling high level, strategic management partnerships between Evonik and the customer. The role understands competitive challenges, specifically competitor’s technology and value proposition.
• Together with Marketing, articulates the value drivers for areas of application at specific Customers / Markets and translates these into Initiatives / Projects (e.g. to generate technical marketing data considering local needs).
• Executes the technical aspects of the Project to achieve the Project goal, both within OA's functional groups (TS, R&D, etc.) and at customers / 3rd parties. Has full technical responsible for formulation modification projects and liaises with Innovation as follows: initiates “smaller” polymer modification projects, interfaces with Perf Test Lab for test results on formulations, acts as key stakeholder in major R&D initiatives and projects. Interacts with Innovation to translate the technical performance of the product (in terms of Tribology, performance testing, viscometrics) into a value-based solution for the customer.
• Together with Sales, executes the commercial realization of new products / services (either from Evonik R&D, 3rd parties, or jointly via collaboration with customers).
• Supports manufacturing for quality issues that impact product specifications or performance, raw material substitutions, customer requested changes, etc.; consults with production and sales on technical customer complaints
• Possesses detailed application expertise on Evonik’s products / services for individual market segments, and an awareness of development projects and initiatives with OEMS (that impact on existing / market base) – the role understands and articulates current and future trends at existing customers / markets, and effectively communicates this within OA.
• Educates OA / customers / markets on OA technologies for areas of application, is involved with industry committees in which direct customers are involved, awareness on IP landscape on formulations and applications and protects / generates IP applicable for OA , and collaborates with Universities / 3rd parties on Tribology application research linked to existing customers / markets (and translates this back to customer specific Initiatives / Projects).
• Strengthen technical contacts to key regional accounts & target OEM’s.
• Participate in technical discussion with OEM customers by understanding their requirements from product development.
• Initiate lab projects / blend studies to recommend suitable products to improve formulations for customers.

REQUIREMENTS

• Bachelor’s or Master’s in Chemical / Mechanical Engineering with minimum 3 years (preferably 6 to 8 years) of experience in technical sales/services.
• Effective user of IT tools and techniques for organizing the working environment and oneself,
• Excellent IT-capabilities (Microsoft Office, SAP, etc.)
• Ability to function within varied cultural groups
• Willingness to move geographically and organizationally
• Excellent interpersonal and communication skills.
• Good analytical and problem solving skills.
• Team player and able to work independently.
• Ability to travel as required based on business needs

• Position : Service Technician/Mechanic (Marine Engineers)
• Location : Tuas View (Company Transport at West MRT)
• Working hours : 5.5 Days Monday - Friday 8am - 5pm & Saturday 8am - 12pm
• Salary (commensurate with experience) : Up to $2800 + OT + Performance Bonus + $200 Housing Allowances + 7 Days Annual Leave + Health/Insurance Benefits
• Duration : Permanent
• Industry : Diesel Engine Repair Services

Main Responsibilities:

• Traveling to shipyard/docking area where the vessel is located.
• Testing the performance of marine engines and electrical systems.
• Carrying out overhaul/troubleshooting of main engines and generators.
• Completing service records and repair documents; maintains paper work documentation of work performed in a complete and timely manner including timesheet,
• service reports, parts returns and other repair related reports deemed necessary.
• Ensure all repair procedures are carried out according to the service manual instructions.
• To perform in-house and on-site calibration.
• Any other ad hoc duties as assigned.

Requirements:

• Proven work experience as a marine mechanic.
• Ability to work in engine room onboard vessel.
• Ability to work offshore.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Summary:

The Java L2 Support Engineer will provide second-level support for a local government application systems developed in Java. This role involves troubleshooting, diagnosing, and resolving technical issues, ensuring the stability and performance of applications, and collaborating with other support levels and development teams to maintain high-quality service delivery.

Requirements:

• Provide timely resolution of incidents and service requests related to Java-based government application systems.
• Investigate, diagnose, and resolve technical issues, ensuring adherence to service level agreements (SLAs).
• Analyze recurring incidents to identify root causes and implement permanent solutions.
• Document known issues and workarounds to aid in quicker resolution of future incidents.
• Monitor application performance and system health, using monitoring tools and logs.
• Perform routine maintenance tasks, such as patching and updates, to ensure application stability and security.
• Share knowledge and best practices within the support team to foster a collaborative learning environment.

Technical Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3-5 years of experience
• Proven experience in a technical support role, specifically with Java-based applications.
• Strong knowledge of Java Development Kit (JDK) 8.
• Familiarity with database management systems (e.g., Oracle 19C) and SQL.
• Experience with application servers like Redhat JBOSS EAP V7.2.9, Weblogic 12, and IIS Proxy Server.
• Understanding of ITIL processes and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Relevant certifications (e.g., ITIL, Java) are a plus.

Working Conditions:

Focusing rotating shifts

“Support Hours” means hours from 7.30am to 7pm from Mondays to Fridays, with Saturdays, Sundays and Public Holidays excepted (following Singapore’s calendar)

Technologies that will be used for this project

Frameworks:

• Spring MVC (Java Web Application)
• Hibernate 5.1.10 (For persistent layer)
• Aspose Total Java 23.10
• Syncfusion UI Components 16.3.22

Job Scheduler:

• Quartz Job Scheduler 2.2.3

Application Servers:

Intranet:

• Redhat JBOSS EAP V7.2.9
• BPM Servers

Intranet/Extranet:

• Weblogic 12
• IIS Proxy Server

Database:

• Oracle 19C

We are looking for a Receptionist & Administrator to manage the front desk and assist with office management tasks. The ideal candidate will be a positive and proactive individual with good interpersonal skills and the ability to handle multiple tasks efficiently.

• No experience required, training will be provided
• Good interpersonal, oral and written communication skills
• Monday to Friday – 830am to 430pm (1 hour – Lunch break)

Job Responsibilities:

• Serve as the first point of contact for all visitors and callers.
• Coordinate office activities and operations to ensure efficiency.
• Handle office supplies inventory and place orders as needed.
• Manage schedules and appointments for senior staff.
• Assist in planning company events and meetings.

Customer Service Executive (Logistic)
5 Days
830am-6pm
$3,000-$3,500
Pasir Panjang

Responsibilities

• Provide customer service support through phone and emails.
• Prepare shipping documents and handle import/ export documentation.
• Monitor shipments to ensure timely delivery
• Process invoices promptly and accurately
• Ensure import/ export operations run smoothly and comply with SOP

Requirements

• Minimum 1 year experience in logistics