Total 6,890 Customer Service job vacancies in Tanah Merah, Harbourfront and Marina Bay, North East

Student Care Teacher [Full Time/Part-Time]

• Working Hours:
• Full Time: Monday-Friday [9am-6pm/10am-7pm]; standby 1 half day Saturday per month
• Part Time: Monday-Friday [1pm-6pm/1-7pm]
• Salary: Full Time: $1800-$2200; Part Time: $10-$15/hr
• Location: Part Time: Clementi // Ang Mo Kio; Full Time: Ang Mo Kio

Requirement:

• Diploma in any field
• 1 - 2 years in related field

Job Scope:

• Supervising and guiding the P5/P6 children with their homework
• Planning and delivering activities and programmes, such as character development programme, enrichment activities

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

HIRING: RECEPTIONIST CUM COORDINATOR

LOCATION: CENTRAL

SCHOOL ENVIRONMENT

WORKING HOURS: MON TO FRI (8.30AM TO 6PM)

SALARY RANGE: S$2000 - S$2500

Responsibilities:

• Answers all phone calls politely, and disseminates messages promptly when the staff is unavailable
• Assisting parents in locating their children in school, relay messages to classrooms, sending items from parents to children to the classrooms
• Providing necessary assistance to young primary school children such as contacting parents, sending birthday cakes up to classrooms etc..
• Assists the Directors in making appointments for meeting
• Directs walk-in customers to the Customer Service Executives promptly
• Assists Customer Service Department in ensuring that the brochures are available, updated and accurate
• Arranging dispatch items and coordinates all deliveries/postages
• Ensures a clean and tidy reception area
• Other duties as assigned

Requirements:

• Neat, organized and meticulous
• Passion for children
• Able to work independently

Interested candidates, please send in your resume to: [email protected] & indicate in the subject as "Receptionist (Central)".

We regret that only shortlisted candidates will be notified.

DIS Manpower Pte Ltd

EA License No: 08C3226

EA Personnel: Sng Wei Lin

EA Reg No: R1101806

Company Description

Giftano is Singapore’s leading online gifting marketplace and B2B platform for Rewards,

Incentives & Gifting solutions We carry the widest range of gift cards, experiences, and physical

gifts for both personal and corporate gifting.

Role Description

This is a full-time on-site role for an Operations and Support Executive at Giftano in Singapore. This role focuses on ensuring smooth operational processes, assisting with customer service, and providing administrative support.

The ideal candidate will be highly organized, proactive, meticulous, and able to multitask effectively.

Main Tasks

Operations Management:

• Monitor daily operational activities to ensure they are carried out efficiently and effectively.
• Planning, coordinating and managing consumers order fulfillment and handling their enquiries in a timely and professional manner.

Inventory and Supply Chain Management:

• Manage inventory levels to ensure the availability of required stock without overstocking.
• Ensure proper documentation of inventory, including stock counts and order records.

Team Coordination and Support:

• Coordinate with different departments (e.g. sales, marketing) to ensure seamless workflow and operational alignment and to address consumers’ issues.
• Provide support in any other administrative tasks in other departments as required.

Qualifications and Requirements

· Strong problem-solving skills and attention to detail.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal skills.

· Proficiency in MS Office (Excel, Word, PowerPoint) and relevant software.

· Computer savvy and digital native

· Attentive and always ready to learn from your experienced managers

· Ability to work independently and as part of a team

The successful candidate can expect a competitive salary package that commensurate with relevant experience and a stellar track record, along with attractive variable performance incentives.

Retail Sales (Jewellery)
Working days: 5 days (44 hours a week)
Location: Orchard (Wisma Atria) / Vivo City
Basic: $3,000 - $4,000 + Team Commission ($100-$500) + Transport allowance ($60-$70) + AWS

Job description:

• Daily store operation & housekeeping
• Inventory check
• Attending client inquiries
• Provide customer service
• Assisting client repair request and follow up on the process
• Daily opening and closing (follow company SOP)
• Cash counting
• Opening closing safe box
• Complete task assigned by manager
• Doing basic paperwork, filing & excel sales report
• Daily settlement

Requirements:

• Experienced in luxury retail OR watches & jewellery
• Able to commit retail shift hours
• Able to work in PH and weekends

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

(Part Time) Beauty Advisor (Skin Care Product)

• Min. 3 months commitment
• Salary: $12/hr
• Working hours: 12pm-8pm (1 hr unpaid break)
  Work Schedule: Min 3-4 days in a week (inclusive of 1 weekend)
• Outlet Locations: Vivocity, ION, Takashimaya, Raffles City, Parkway, Ang Mo Kio, East (Changi Airport/Tampines), etc (rotational; must be able to commit to more than one location )

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

• Salary Range: $2500-2700
• Working Hour :5 days 9.30am to 6-30pm or 1pm- 10pm
• Location : East Coast Road

Responsibilities:

• Preparation for opening and closing of shop
• Serve food and beverages promptly and courteously
• Clear and reset tables after guests have finished dining.
• Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
• Ensure compliance to food safety, hygiene and sanitation standards
• Address and resolve customer complaints and issues promptly and professionally

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Service Crew（hong kong dessert)

Salary Range: $2500-2700

Working Hour :5 days 9.30am to 6-30pm or 1pm- 10pm

Location : Katong

Job Responsibilities:

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Salary: $3000 per month

Working days: 5 days per week (Office hours)

Work location: Clarke Quay / Novena

Contract duration: till December 2025 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

This is a 1-year renewable contract - there will be longevity in this role as the niche domain knowledge will be transferred to you whilst on the job.

This is also not an Infra role.

Join our dynamic IT Maintenance and Support team at a premier leisure and entertainment destination. You'll work on cutting-edge technology projects in an innovative environment. Be part of a team that supports an exceptional experience for visitors in a unique setting.

Responsibilities

• Monitor system health and performance
• Support in applications/systems deployment
• Facilitate user acceptance testing and performance testing
• Facilitate system enhancement requests and perform vendor management
• Support in troubleshooting of applications during incidents
• Ensure that systems and processes adhere to applicable regulatory requirements and internal processes

Requirements

• Keep an eye on our system's health and performance, making sure everything runs smoothly (24/7 rotational shift*)
• Assist in rolling out new applications and systems to ensure they work seamlessly
• Help coordinate User Acceptance Testing and performance testing sessions
• Handle system enhancement requests and work with vendors to get things done
• Support SQL troubleshooting efforts during incidents to keep operations smooth
• Ensure our systems and processes comply with regulations and internal standards

*Each 24/7 standby support will last for a week. Depending on how large the team is, the next time you perform this shift will be 3-4 weeks later. Shift work will not be on-site but in the comfort of your own home unless there is a deployment which requires you to be on-site. Will explain more over the first initial call.

Primary responsibilities

• Manage reception duties including handling of incoming calls, welcoming visitors and mail distribution and arrangement of courier assignments
• Ensure that office stationery, business name cards and pantry supplies etc are well-stocked
• Submit invoices for payment processing timely and accurately
• Assist with general administrative duties including filing of office documents
• Support ad-hoc duties as assigned

Requirements

• Able to start work immediately or within short notice period
• Proficient in Mandarin to effectively communicate with counterparts in China
• Attention to details with the ability to multi-task in a fast-pace environment
• Strong sense of responsibility, effective interpersonal and communication skills

The Palawan @ Sentosa

The Palawan @ Sentosa is Shangri-La Group's first standalone lifestyle and entertainment precinct. Bringing colourful joys of life to our customers outside of the hotel setting, the precinct is designed to bring families and friends together, enabling them to explore, play and bond. This iconic new beach playground will be home to several new-to-Singapore attractions such as gamified karting, floating aqua park and family beach club. Join now to be part of the pioneering team to bring this exciting development to life!

We are looking for a Co-ordinator, Operations Service (Attractions), to join our team!

As the Co-ordinator, Operations Services (Attractions) we rely on you to:

• Provide a pleasant, safe and fun experience for all guests and visitors
• Handle ticketing and retail operations
• Handle ad-hoc guests and visitors' queries
• Set and maintain service standards
• Work closely with other departments to ensure service delivery is of the highest standard at all times

We are looking for someone who:

• Loves interacting with guests and visitors
• is enthusiastic and customer-oriented
• Display initiative
• Creative with an eye for detail
• Has good relationship building & diplomacy skills
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Core Responsibilities:

-Observe assigned work area and/or other work areas, locate unused trolleys left by passengers.

-Collect unused trolleys using basic planning methods to gather, stack and move trolleys to designated Trolley Staging Point(s).

-Transport unused trolleys using lightweight transport machinery or manually transporting them.

-Practice caution and watch for passengers/structures (i.e. chairs) while moving unused trolleys to designated Trolley Staging Point(s).

-Ensure minimum number of trolleys is always available at the designated Trolley Staging Point(s) located within assigned work area.

Job Specifications (Qualifications/Experiences):

- Adaptable to change and a good team player.
- A valid Class 2/3 license is preferred.
- Experience with equipment such as forklifts is advantageous.

Fixed shift:
2.10pm – 10.30pm
10.20pm - 6.40am

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Working Location: Jurong or Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700 - $3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Singapore Based (East Coast)
• 5 days 9.30am to 6-30pm or 1pm- 10pm
• Salary - $2500 - 2700
• Career Progression Opportunities

Job Responsibilities:

• Preparation for opening and closing of shop
• Serve food and beverages promptly and courteously
• Clear and reset tables after guests have finished dining.
• Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
• Ensure compliance to food safety, hygiene and sanitation standards
• Address and resolve customer complaints and issues promptly and professionally

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Shift Rotas

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

Monitor the results and quality of the different software solutions and projects implemented in the organisation:

· Manage/Own P1/P2 incidents and problems end to end.

· Communicates with internal users and management over incidents and post-mortems.

· Diagnoses issues: establishes their root case.

· Initiates task force over critical incidents.

· Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

· Assist troubleshoot and resolving incidents and problems on supported application.

· Monitor and maintain system health and performance.

· Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).

· Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

· Monitor group mailbox, assigning/escalating appropriately.

· Basic of majority of the application the team supports with the ability to be L1 support when necessary.

· Adherence to Audit, Compliance and Risk guidelines. Knowledge Management and Documentation

· Documents support procedures on wiki.

· Owns team knowledge base on wiki for all in-scope applications.

· Provides support to end-users on how to use the application.

· Ensures Follow-the-Sun and regional support teams are continuously trained as required.

· Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.

· Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered

· Ensures that all application support logs are fit for purpose, ie meaningful and actionable;

· Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools.

· Implement self-recovery and automated detection of incident leveraging on learnings from past incidents. Maintenance and enhancements Oversee the acquisition and development of software systems in organisational units:

· Participates to release cycles for functional validation on staging/preproduction and production environments.

· Review release and coordinate around deployment/post release checks.

Communicates Release Notes.

Job Requirements:

· 5 to 15 years’ experience

· Good business knowledge of Rates, FX and Credit business.

· Good business knowledge on other fixed income products.

· Understanding of Risk & PNL terms.

· Proficient in python and SQL

· ITIL basic knowledge or understanding between incident tickets and problem tickets.

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd | EA No 99C4599

Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region.

Responsibilities would include, but not be limited to, the following:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• Handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To prepare gifts and presentation for hospital’s festivity celebrations
• Participate in projects and assist in events
• Perform any other duties or responsibilities assigned by FOM

Requirements:

• Diploma/ Degree in any discipline
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills. Preferably with at least 1 year of customer service experience or in the service industry
• Open to shift work arrangement
• Patient and compassionate towards guests and patients
• Bilingual and knowledge of a foreign language will be an asset
• Good telephone etiquette

Responsibilities

• Address day-to-day customer needs and business inquiries promptly.
• Maintain detailed records of all orders and issues.
• Provide comprehensive customer service, including handling claims, resolving problems, and assisting with technical and commercial queries.
• Manage the entire order lifecycle, from stock control and pricing to delivery follow-up and invoicing.
• Coordinate customer transportation from various locations (Korea, Antwerp, or Houston).
• Oversee payment and credit control.
• Manage office operations.
• Undertake additional duties and projects as assigned by the manager.

Requirements

• Minimum 3 years of working experience in order processing functions
• Degree in relevant field

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24816
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843

Roles & Responsibilities

Job Summary:

Primary task is to assist with conducting or leading active ageing programmes. Additionally, to provide befriending and outreach services to seniors. Lastly, work closely with Managers on implementing all services needed to achieve centre’s performance indicators.

Job Description

· Assist with conducting and evaluating active ageing programmes within and outside the centre.

· Provide befriending and buddying services to frail and vulnerable elderly at their homes.

· Conduct community outreach and relevant need assessments to elderly within designated service boundary.

· Provide referral to help services for the elderly in needs.

· Perform administrative and reporting duties such as enrol new members, attendance records, visitation notes, and other data or statistics collection as required by the authorities.

· Perform tasks needed to facilitate effective centre operations.

· Perform any duties as assigned by the reporting / centre manager.

Job Requirements

· Minimum Diploma Holder.

· Experience in eldercare, healthcare or social service is preferred.

· Able to speak dialects (e.g., Hokkien, etc.) and simple Malay is desirable.