Total 1,930 Customer Service job vacancies in d22 jurong jurong island tuas

We invite and welcome suitable candidates to apply for the following position.

SERVICE ENGINEER / TECHNICIAN

Job Responsibilities:

• To provide support for installation, repairs, troubleshooting, and maintenance work on board as well as at the workshop for all electrical and electronic related equipment.

• To handle all technical-related matters independently including the preparation of service reports.

• To consolidate technical data and information for establishing service activities plan and strategy.

• To consolidate and control technical manuals and parts catalogues that are necessary for the service activities.

Requirements:

• Diploma or minimum Higher Nitec in Electrical / Electronics Engineering

• At least 2-3 years of working experience in the related field is required for the position of Service Engineer

• Fresh graduates will be considered for the position of Technician and training will be provided

• Able to work under stress and harsh environment

• Able to work long and odd hours

• Able to communicate and write English

• Good communication skills

• Possesses a valid class 3 driving license will be preferred

• Singaporean / PR preferred

Benefits:

• Profit-sharing scheme

• Attractive bonus

• Long Service Awards

• Good Career & Growth Opportunities

• On-the-job training will be provided

• Friendly Working Environment

An attractive remuneration package commensurate with qualifications and experience will be offered to successful candidates.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school, that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

Each employee is personally responsible for their own acts of discrimination, harassment or victimisation carried out during their employment, whether or not the employer is also liable. Any

attempt to instruct, cause or induce another person to discriminate, harass or victimise a third person will be subject to disciplinary action.

Our HR Admin Support will be responsible for all aspects of leave processing, staff health insurance, support staff recruiting and onboarding and supply faculty. They ensure that all aspects of the applications to the Ministry of Manpower are running smoothly and efficiently. This role will manage the relationships with our staff and external providers. A successful candidate will be an experienced team player who brings enthusiasm and a proactive mindset.

Key Responsibilities:

• Support and manage recruitment activities including, ensuring job descriptions are kept up-to-date, job posting on the school website and job websites, coordinating the shortlisting of applicants, scheduling interviews and ensuring reference checks are completed.
• Supporting day-to-day administration of Supply Teachers and staff.
• Attend and answer regular recruitment and HR-related enquiries by phone and email in a timely and professional manner.
• Responding to internal and external HR related inquiries or requests and providing assistance.
• Coordinate the new staff arrival and onboarding process which includes the organisation of IT equipment,, email account provisioning and staff access cards as well as ensuring all relevant agreements and policies are reviewed and signed.
• Processing leave and attendance records for all staff.
• Register and ensure that all staff and contractual dependents (where applicable) are covered by the School’s medical insurance and that information surrounding the School’s medical insurance cover is communicated clearly when necessary.
• Support and assist on the Committee of Private Education (CPE) / EduTrust license process.
• Act in accordance with relevant legislation in Singapore, as well as UK guidelines, particularly with regards to educational provision, health and safety initiatives and child safeguarding and ensure that all students and staff maintain these standards
• Assist in ad-hoc HR projects and any other HR tasks assigned by the team lead.

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Qualifications/Skills

• Diploma/ degree holder in Human Resource Management/ Business Administration
• Minimum 1 year experience working within a school or other education environment
• Excellent communication skills in order to liaise with stakeholders at all levels
• Adaptable to changes and willing to multitask
• Ability to deal with confidential information with sensitivity and discretion
• Prior work experience in an international school environment will be preferred though not essential

We are seeking a dedicated Project Coordinator Cum Application Support Specialist to join our team.

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Develop APIs to ensure seamless integration between systems.
• Integrate or migrate functionalities from legacy systems into the new training management system (TMS).
• Ensure a smooth transition from Dynamic CRM to the new TMS, minimising disruptions to current operations.
• Resolve operational issues, conduct regular maintenance, and apply necessary updates to maintain the stability and reliability of these applications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 4 years of relevant experience in IT project coordination, system support, and development.
• Experience in Microsoft Dynamic CRM will be an added advantage.
• Working experience in system integration and migration.
• Proficiency in API development and integration (RESTful/SOAP).
• Proficiency in .Net framework and Oracle database.
• Familiarity with OutSystems or similar rapid application development platforms is highly beneficial.

Interested candidates may apply via email to [email protected] (indicating Job ID J44055 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Job Description

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

• Responsibilities:Principal Responsibilities
  
  • Solve technical trading-related issues, independently where possible or leveraging teammates as necessary. Escalate to application and/or infrastructure subject matter experts (internally or at vendors) when appropriate. Manage communications to the trading staff and internal stakeholders regarding issue/resolution.
  • Build working relationships with trading groups in both US and UK.
  • Trading Infrastructure/Platform Status Communications - responsible for disseminating messages to the appropriate trading staff regarding trading infrastructure/platform issues, exchange updates, etc.
  • Assist with automating processes to achieve efficiency and streamlined trade support.
  • Document and create new knowledge base to provide the most effective solutions to trading issues.
  • Deployment of, support of, and monitoring of the firm's internal trading systems.
  • Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested.
  • Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases.
• Mandatory Skills Description:• Must understand the financial markets with strong equities background.
  • Understanding of the trade lifecycle, back-office, and settlement processes
  • Hands-on technical experience in an application support
  • Has 3 years experience in a support role within
  • Strong communication skills and the ability to work in a demanding environment.
  • Well organized, detail-oriented, and able to focus and prioritize multiple tasks in a dynamic environment
  • Aptitude to learn
  • Understanding of ITIL methodology
  • Good verbal and written communication skills
  
  • Proficient writing SQL\PLSQL
  • Hands-on experience with Unix/Linux like platform
  • Good experience with Unix/Linux command line
  • Understanding of XML/FpML etc data formats
  • Know how to work with source-code (ability to read and understand logic)

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘N’ or ‘O’ Level or relevant education qualifications
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

JN Services Pte. Ltd

Assist in contacting existing clients over the phone

Our office is located beside Harbourfront MRT station, a short 5 minutes walk to the office

Job Description

Perform customer service functions

Assist in contacting existing eclients over the phone

Why work for us?

Our team is family oriented - we host family friendly events for our team including movie events, monthly team dinners and activities (recently we went to play archery, hydrodash at Sentosa, and other activities and encourage flexible working hours. Many of our team also have kids and understand and value the flexibility of JN Services Pte Ltd

We value giving back by contributing to Make a Wish foundation, TOTE board donation matching program and other charities

Volunteering time for charity including packing bags with Kidstart and our team's families

Performance bonuses

Growth mindset - members of our team have been promoted within 2 years of employment to Assistant Manager

Our office is easy to access (located at Harbourfront MRT) and the job allows work from home opportunities

Beverages offered at the office

Requirement:

At least: All are welcome

Job Type: Full-time/Part-Time

Salary:

FT:$1,800 - $3,000 per month including AWS, 14 days annual leave

Monday - Friday

1100AM - 2000PM

PT:$10 - $30 per hour + weekly incentives

Benefits:

Parental leave

Professional development

Work from home (depending on work performance)

Supplemental pay types:

13th month salary

Commission pay

Performance bonus

COVID-19 considerations:

All safety guidelines according set by MOM

The role is responsible for end to end Order to Cash process includes but not limited to manage customer accounts at an operational level, entering and processing assigned orders according to the procedures, dealing with and resolving questions and/or problems involving operational activities, proper coordination and communication with customers, internal functional teams and external service providers for the execution of the shipments and shipping documentations.

Key areas of responsibilities:

· Process external customer orders in system and/or via manual process

· Manage end to end order fulfilment process

· Process return orders, credit and debit orders (customer order, intercompany stock order) as needed

· Provides information and literature to internal/ external customers / service provider as needed

· Managing internal/external customer calls and inquiries

· Ensure customer information is accurately maintained in the ERP system

· Customer/vender master data maintenance

· Handling & monitoring for inbound/outbound, document, trade compliance with internal / external shake holder (Customer order, intercompany order and cross-board intra company order)

· Process free of charge or sample handling as needed

· Manage customer complaints via SFDC tool, April star, IQOS (entering, further follow up)

· Actively support Customer Service Organization objectives, strategies, projects, team admin etc.

· Rebate/Sales comm handling If need

· Maintain department ISO procedures support as needed

· Support any internal/external audit requirements related OTC as needed

· Drive continuous process improvement/KPI in the Order to Cash process

· Travel as needed

· Achieve metrics target - Complaints, Order management, etc.

· Prepare monthly sales reconciliation report and issuance of local tax invoices, Proforma Invoices, Commercial invoices, etc.

· Initiation/Coordination of VAT exemptions (including collection of exemption certificates from customers) at the interface of tax/finance departments

· Manage cash collection process , Handle receivable disputes at the interface of customers and internal stakeholders

· coordinate credit management process with customer related.

Qualification and Experience Requirements:

· Diploma with 5-10 years Customer Service or B2B experience

· In-depth SAP knowledge

· Chemical industry experience is preferred

· Knowledge of delivery and payment terms

· Knowledge of warehouse processes, logistics and shipping, international trade

· Microsoft Office - Word, Excel, PPT, SharePoint, One Drive

Job Responsibilities:

• Knowledgeable in servicing and maintenance for refrigeration / electrical machines.
• Identifying faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submitting of daily report for servicing & maintenance functions.
• Ensure all documents are updated upon completion of work
• Ensuring all works comply with the appliance standards and Health and Safety Act.
• Perform equipment quality compliance check.
• Work closely with direct superior to maximize repair rates.
• Maintaining service vehicle in good condition.
• Maintain the work bay and workshop areas in orderly and safe working conditions and exercise good housekeeping practice.
• Any other duties as assigned.

Job Requirements:

• Hands-on experience in installation, maintenance, troubleshooting and/or repairs in electrical machines and mechanical diagnostic skills.
• Possess a valid Singapore class 3 driving license is preferred.
• Other relevant skills or experience we will consider to be of benefit.
• Basic and/or excellent written (English).

Part Time - Vacancies at Jurong Point

Responsibilities

• Assist in day-to-day operations & administration of Educational Centre
• Manage student enrollments (enquiries, assessments, registration) and exams
• Maintain and update student database
• Collect tuition fees and monitoring student enrolment
• Assist parents in registration process
• Establish excellent rapport with parents and children
• Assist to organise events, concerts and open houses
• Other ad-hoc duties assigned

Requirements

• At least with "O" levels and diploma and above qualification.
• Computer Literacy, Customer Oriented
• Result and Customer-oriented with excellent inter-personal and communication skills
• Four days work per week. two weekdays - 12pm to 9pm. Sat & Sun - 9am to 6pm

***Incentives will be given for new signups and trials, on top of basic salaries.

Summary:

The Administrator will provide administrative support to the Sales and Services departments. The Administrator plays an important role in the Sales and Service departments in ensuring customer satisfaction through the accuracy and efficiency of their work. They often act as a liaison on behalf of their assigned sales & service team and customers when dealing with other departments to ensure customers’ needs and demands are being met.

Responsibilities

• Processing orders and oversees the order process by handling the review of purchase order terms, communicating the order acknowledgment, order status, and delivery details.
• Updates the sales order details in our CRM systems.
• Handles Local Purchases pertaining to Orders.
• Update orders into Business Report accurately twice weekly. Ensure revenue is recognized as planned and submit revenue forecast report twice a month.
• Maintains purchase orders, customer documents and files in accordance with our ISO guidelines while ensuring the data integrity of our CRM system.Maintains the Service Management System -Astea database:
• Entering information from service reports,
  Maintenance agreements, and other customer services information documents phone contacts with customers.
  
• Handles a wide variety of situations and conflicts by effectively communicating the needs and concerns of the customer which may require escalation when appropriate.

Knowledge, Skills, Abilities & Attributes:

1 - 2 years of prior administrative experience

Ability to follow directions accurately and finish tasks in a timely manner.

Bilingual or Trilingual candidates are preferred (English + Vietnamese/Thai/Malay)

Strong organizational skills, attention to detail, problem-solving and good judgment are essential.

Interpersonal skills are required to ensure calls are managed in a timely, friendly, and courteous manner.

Requires experience in handling multiple work assignments concurrently and independently.

Proficient in using MS Office Applications; such as Word, Excel, Outlook and Powerpoint.

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

Responsibilities:

St Andrew’s Migrant Worker Medical Centre (SAMWMC) has a non-profit dental clinic with 2 dental chairs that serves Work permit or Special pass foreign workers in the Construction, Marine, Process, Service sectors at a nominal fee.

• Clinical Governance Officer: To provide clinical governance and technical oversight for the dental clinic at SAMWMC in accordance with MOH’s HCSA regulations. It encompasses having to supervise a junior dental officer, and other volunteer dentists.
• Clinical Duties: General dental consultation, taking of diagnostic radiographs, and provide dental treatment of acute and chronic conditions encompassing but not limited to fluoride therapy and oral health instruction, non-surgical periodontal therapy, direct restorative procedures (Amalgam, GIC, Composite), dental extractions, minor oral surgeries (excision of wisdom teeth), non-surgical endodontic therapy.
• Administrative Duties: Responsible for budgeting and submission of budget proposals to HQ and to donors. Tracking, fulfilling and reporting of KPIs set for dental service at SAMWMC. Oversee procurement of required stocks and consumables of the clinic, which includes sourcing for quotes from various vendors. To be in-charge of maintenance and licensing of dental equipment (eg. Dental chair, compressor, autoclaves, X-ray).
• Dental Team Management: Oversee rostering staff, recruitment of dental staff, appraisals of dental staff performances, training of dental staff (eg. Competency assessments), and retention of dental staff. Engagement with dental volunteers to recruit, retain, and roster.
• Patient Management: Oversee and assist team in triaging and booking the appropriate appointments for patients. Communicate effectively with patients to address their concerns, explain treatment options, and alleviate anxieties related to dental procedures. Handle and resolve patient’s feedback and/or complaints of dental services if they arise.
• Record Keeping: Maintain accurate and detailed patient records, including treatment plans, progress notes, and billing information, in compliance with regulatory standards and practice protocols.

Requirements:

• Bachelor's degree in Dentistry from an accredited institution.
• Full registration with the Singapore Dental Council and holding a valid license.
• Minimum of 5 years of experience practicing as a Dentist, with proficiency in general dentistry procedures.
• Have required vaccines, or willing to take required vaccines or tests (e.g TDAP, MMR, HepB etc.)
• Strong clinical skills and knowledge of current dental practices and techniques.
• Team player with excellent communication and interpersonal skills.
• Ability to work effectively in a team environment with the larger medical service.
• Dedication to providing compassionate care and superior patient service.
• Commitment to ongoing professional development and learning.
• Willingness to participate in continuing education and professional development activities.

Skills:

• Clinical expertise in various dental procedures.
• Proficiency in using dental tools and equipment.
• Compassionate and patient-centered approach to care.
• Ability to work efficiently under pressure.
• Strong organizational and time management skills.
• Commitment to maintaining high standards of infection control.
• Empathy and sensitivity to patient needs and concerns.
• Adaptability to new technologies and treatment methods.
• Compliance with ethical and professional standards of conduct.

Work Location:

St. Andrew's Migrant Worker Medical Center

27 Penjuru Walk, Singapore 608538

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

We are looking for an Application Support Engineer to join a software solutioning company delivering FinTech Applications.

• Salary package up to $4,200 + AWS + VB (~2 months bonus)
• Gain exposure to the latest web technologies
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.
• Mandarin is required for business communication needs.

Interested candidates may apply via email to [email protected] (indicating Job ID J44040 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Role Summary/Purpose

The Field Services Engineer &Technical Advising role is a field-based role which requires the incumbent to travel to customer sites across the APAC region to provide specialist installation and maintenance support as directed by his Resource Manager. The role will report to the Resource Manager for SEA region.

Essential Responsibilities

As a Baker Hughes Field Service Engineer – Instrumentation & Controls you will represent Baker Hughes both technically and professionally to ensure that equipment is installed, maintained and started properly. Your key responsibilities will include:

• As Controls Field Service to support installation services for Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries in customer Owned Sites in remote Shipyards, Oilfields, Industrial Facilities and LNG Plant.
• Minimum 3 years of experience for as Control support for outages, shutdowns, minor and major maintenance, start up and commissioning related experience and worked on Baker Hughes/GE Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries packages in Oil & Gas platforms and auxiliaries such as pumps and compressors.
• Able to instruct electrical and instrumentation technicians for related activities such as outages, services, installation, start up and commissioning support.
• Good knowledge of Gas Turbine Control Systems and Auxiliary Systems including but not limited to GE Mark Vie, Woodward Netcon, Micronet, Micronet Plus, & PLC Allen Bradley controls systems.
• Able to do Electrical & Instrumentations tasks besides the managing the commissioning of equipment with the current control systems.
• Provide customers with technical direction and support on the calibration, repair and operation of instrumentation and controls equipment.
• Implement conversions, modifications and upgrades to gas turbine controls systems including software upgrades and major retrofits.
• Troubleshoots, reinstalls, tests, evaluates, calibrates, and maintains instruments or devices upon completion of repairs.
• Records and reports abnormal function or out of tolerance conditions of equipment and initiates corrective action and documentation
• Read and interpret electrical/mechanical flow and instrument diagrams
• Reading Installation, Maintenance, Commissioning Site Activities with proper Customer/Company Schedule Targets Mindset following strictly Quality and HSE Rules.
• Utilizing Problem Solving Skills, Engineering Instructions, Drawings, and Process Instructions during Gas Turbines Commissioning and Start-up Activities.
• Possessing the Technical Capability to troubleshoot and provide routine maintenance checkout for Gas Turbines Products.
• Preparation of job-planning documents based to Assignment’s Scope of Work.
• Communicating effectively with Service / Installation / Project Managers and Site Leaders/Site manager on job planning and execution and with Resource Managers regarding site arrivals, departures and job progression.
• Providing input for Daily, Weekly & Final report for outages and installations projects.
• Preparing timely and accurate technical reports for Customer records and as Reference for future Outages.
• Actively participate to customer and/or contractor meeting and be promoter on their recurrence and following action plan.
• Establish through the immediate Report after the Daily HSE Tool Box Talking (mandatory for Baker Hughes /Contractor personnel) the critical activity tasks and remark any HSE aspect to be followed.
• Have knowledge of all Quality procedures and documentation applicable to specific activities and ensure they are properly followed and updated.
• Ensure that Red Flag Review process for New Units Installation is followed and applied.
• Ensure Site Quality Check List/Job Cards/Field Procedure are followed and properly signed.
• Ensure reports and drawings “marked-up” are completed.
• Ensure all RCA and Lesson Learned are addressed properly.
• Ensure all Non-Conformity (technical and materials) are properly addressed using BHGE e-tools and follow up till resolution.
• Ensure compliance with local/current legislation, requests & requirements present in the site Safety Manual.
• Willing to actively participate in NPI (New product Introduction) training to acquire Multiskilling.

Qualifications/Requirements

• Engineering Degree/High School Technical Diploma or equivalent knowledge or at least three (3) years of work experience.
• Significant work experience, preferably in the Energy or Oil & Gas industry.
• Demonstrated experience as lead field engineer.
• Strong knowledge on Baker Hughes/GE Aeroderivates Gas Turbine/Heavy Duty Gas Turbines/Steam Turbines/ Compressors/ Auxiliaries installation & maintenance philosophy.
• Fluent oral and written English.
• Strong customer service orientation and the ability to communicate effectively with a range of stakeholders.
• Proven ability to work efficiently without direct supervision.
• Health, Safety and Environmental mindset and compliance.

Responsibilities:

1. Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers

2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

5. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

6. Encourage customer growth and loyalty to the company through continuous support and customer assistance.

7. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

8. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

9. Understand customers / Vertical Market Needs and determines pricing and selling strategies.

10. Prepares and reviews contract terms and conditions

11. Presents the proposal to the customer.

12. Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.

13. Other relevant duties as assigned

Requirements:

1. Bachelor's degree in engineering with at least 2 years’ relevant sales experience

2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3. Ability to read, analyze, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

4. Ability to define problems, collect data, establish facts, and draw valid conclusions.

5. Driven to delight the customer with options/offerings to meet their needs.

6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

5 days, Monday to Friday 08:30 AM to 05:30 PM

Qualifications & experience

• Competent in using MS Office
• Mandarin speaking to liaise with mandarin speaking stakeholders/customers

Tasks & responsibilities

• Perform invoicing and raising/closing of job cards
• Data entry
• Documentation and filing duties

Location: West

Customer Service

• Handle customers’ enquiries, shipments and orders promptly.
• Responsible for the entire order fulfillment process and liaise with other functional departments to achieve on time delivery.
• Provide excellent customer service via all relevant communication channels.
• Handle customers’ enquiries, feedbacks, daily orders.
• Resolve customers’ concerns and answer customers’ questions to your best ability.
• Accurately update documentations into backend inventory system.
• Maintain strong working relationship with both internal and external stakeholders.
• Ensure compliance with Singapore Custom’s Standard Operating Procedures and company’s procedures.
• Assist with day to day tasks.

General

• Any other duties which may be assigned by manager.

Requirements

• Singaporeans or PR only.
• Ability to partner with multi-departments.
• A good team player with good interpersonal and communication skills
• Problem-solving skills and meticulous attention to detail.
• Efficiency and quality in handling customers queries
• Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Knowledgeable in MS Office: MS Excel (ie. Pivot table, formulas) and MS Word.
• Prior working experience preferably in prior customer service, logistics

Working Time

• Mon-Fri (8.30 am to 5.30pm)

Benefits

• AWS + Performance Bonus

Summary of role requirements:

• Looking for candidates available to work on weekdays
• 2-3 years of relevant work experience required for this role