Total 23,126 Customer Service job vacancies in islandwide

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client requires one officer to work at their Animal Lodge 59 Sungei Tengah Rd S699014.

JOB SCOPE:

a) Be physically fit and have proper temperameents, good health, care, judgement, reliance and intelligence to satisfactory carried out his/her duties assigned.

b) Be familiar with good content knowledge and able to think quickly on his or her feet to render timely and effective help to customers.

c) Have at least 1-yr experience in similar jobs related to customer service, admin. and/or clerical exposure including handling calls, emails and data entries.

QUALIFICATIONS:

a) Possess at least 3 passes in the GCE "O' level cert. with

credit in English. (.e.g Higher Nitec Buz. Admin. Cert.)

b) Proficient in both written and spoken English.

c) Preferably WSQ trained in Service Excellence or Service

Quality related courses within 6 months of being

employed.

d) Basic IT skill such as using Microsoft Office Word &

Excel.

Responsibilities:

• Sales of Aviation cleaning chemicals
• Managing and maintaining relationship with Principal Account
• Service & maintain good customers’ relationship with existing accounts
• Managing in-direct sales channel & resellers under your account
• Opening of new accounts/exploring new business opportunities
• Handling customer’s enquiry & requirements
• Performing pricing analysis
• Inventory management
• Maintenance of customers’ database
• Delivery presentation at customers’ visits
• Weekly & monthly submission of sales report & sales plan
• Sales collection & credit payment
• Need to travel to overseas – business trip
• Ad-hoc duties as assigned

Requirements:

• Diploma in Sales & Marketing or equivalent
• Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry
• Has experience in cleaning chemicals for aircraft usage.
• Good selling skills & confident in presenting company’s portfolio
• Candidate will need to travel overseas often (APAC Region Countries)
• Proficiency in Microsoft Excel (Pivot Table, Excel Formulas), Microsoft PowerPoint

Other information:

• Office at Pandan Road
• Working Hours: Monday to Friday, 8:30am to 6pm

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description

• Perform troubleshooting for End user computing needs remotely
• Handle incident tickets, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and close all tickets once complete.
• Provide advice and assistance to users on the usage of simple functional features of software and hardware peripherals.
• Required to perform basic administrative support, asset management and routine IT housekeeping services.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Support change management and service request management from testing environment, UAT to live implementation of systems.

Job Requirements:

• Strong communication skills.
• ITE/ Diploma in IT/ Engineering or any related field.
• Minimum 1 year relevant experience in providing desktop / helpdesk support.
• Familiar with ticketing systems - ServiceNow, Remedy, Remote Hands.
• Proficient in Microsoft Windows 8 onwards / Microsoft Office.

Please send your detailed resume in MS Word format to : [email protected].

Stating your notice period / earliest available commencement date, Current & expected salaries.

Applicants with more relevant years of hands on experience will be considered for senior roles.

Responsibilities:

• Perform maintenance and repair tasks on various equipment and machinery.
• Diagnose technical issues and provide solutions to ensure efficient operation.
• Conduct routine inspections to identify potential problems and prevent breakdowns.
• Install and set up new equipment according to specifications.
• Collaborate with team members to complete service tasks within deadlines.
• Maintain accurate records of service activities and performed repairs.
• Adhere to safety protocols and guidelines at all times.

Requirements:

• Diploma or Nitec in Electrical Engineering or equivalent.
• At least 1 year working experience as a service technician preferred.
• Strong technical knowledge and troubleshooting skills.
• Ability to read and interpret technical manuals and diagrams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

What Will You Do

• To develop, plan, and implement sales goals and strategies for the top key account channel assigned.
• To identify channel growth opportunities and develop sales activities in On-Premises outlets to gain market share and revenue.
• To lead a team of 3-4 Sales Representatives.
• To set and hit KPI and sales target for the team.
• To manage distribution of all company’s brand and Agency products to increase market penetration.
• To execute and review the existing contracts for key customers.
• To build and maintain good relationship with key accounts by having routine visits.
• To identify and track potential competitive account opportunities and secure these accounts.
• To analyse F&B market trends, tracking of potential hit lists, and submitting of potential Tender Bids to drive business growth potential.
• To prepare credit notes.
• Other ad hoc duties as assigned.

What Do You Need

• At least a Diploma in Business Administration or a related field
• Must have at least 3 years of Operational experience in the FMCG industry
• Must haves great experience and knowledge in F&B and traditional On-Premise channels
• Must have On-Trade experience specifically on premise such as hotels, restaurants, cafes, etc
• Must have experience with opening and or maintaining key accounts with hotels and restaurants
• Must have own vehicle to travel to customers' site
• Posses excellent negotiation and presentation skills
• Knowledge of sales management
• Strong analytical skills and independent problem-solver
• Must be an independent team player with strong leadership skills

FULL / PART TIME TELE-SERVICE EXECUTIVE

• Good customer service
• Good team player, focus and time management
• Good career advancement
• Keeping track and following up with customer appointment
• Daily management reports
• Training will be provided
• Rest day on Sun and PH

Our team is actively searching for self-confident and highly motivated candidates to join our ranks. If you possess quick learning abilities and strong communication skills, you are a great match.

Your main tasks involve

• coordinating sales meetings with potential clients
• offering company updates to our existing clients, and managing administrative tasks alongside sales services.

The monthly salary range falls between $3,000 and $6,000. We require candidates to possess at least "A" Level, diploma, or degree qualifications.

Salary: up to $2.3k

Job Duration: Until End December 2024

Working Days & Hours: 8.30am - 5.30pm (Mon-Fri) with 1.5-hour lunch break

Location: Newton

Job Description:

• Provide quality support for incoming enquiries via calls, email or walk in
• Assist clients with their log in and online portal navigation issues
• Liaise with other departments to troubleshoot and resolve client issues where applicable
• Take ownership of client issues and follow through to resolution
• Perform outreach to clients for clarification or assist them with their requests
• Other ad hoc duties as necessary

Job Requirements: Min GCE N/O/A Levels or Diploma in any field

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Working Hours: 8:30am-5:30pm (Monday to Friday)

Location: North-East Region

Job Scope:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events or Warehouse Sales.

Requirements:

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role Overview:

Role resides within the Risk, BCM and Control Assurance team in Customer Centre Singapore which oversees the operational risk related activities independently. Candidate is responsible for operational risk assessment as well as ensuring units are in compliance with policies and standards stipulated by the bank.

The candidate needs to be analytical, has the agility to closely adapt to change and ability to consistently identify, measure and monitor controls and escalate risk. The role covers the support of control assurance function with people manager responsibility.

Key Responsibilities:

• Execute operational risk management initiatives, ensuring alignment with organizational objective.
• Establishes and oversees the applications of the bank’s policies, standards and regional operational handbook and governance. Engaging with stakeholders to create sustainable solutions implementing adequate controls.
• Conduct regular risk assessment and monitoring to identify, assess, and mitigate risks across customer center.
• Collaborate with cross-functional teams to ensure risk considerations are integrated into business decisions.
• Independently assess risk and drive actions to address the root causes that persistently leads to operational lapses through in-depth review and challenging current processes.
• Perform deep-dive reviews or investigation into risk incidents to identify root cause(s) and provide recommendations to address the control weakness.
• Key support for internal/ external audit engagement facilitating timely submission of ‘request for information’ (RFI)
• Manage audit issues and ensure compensating controls are in place tracking with action owners for timely completion.
• Issues management through Key Risk Indicators (KRI), risk events review and risk mitigation to prevent repeat issues.
• Risk Reporting for monthly business review, risk forums and analyze trend and emerging risk as required.
• Support team in the management of Business Continuity Management Action.
• Active engagement and liaisons with key stakeholders such as Compliance, Legal, HR and Information Security on issues and reporting
• Support the develop of continuous risk trainings for the center and initiate risk campaigns to increase risk awareness in customer center.

Requirements:

• Degree holder with minimum 5 years of risk management experience in a bank
• Prior experience of risk or controls related functions.
• Knowledge of Customer Centre environment, preferably in a banking industry
• Prior experience of data analytics would be an added advantage.
• Detail-minded, organized and able to work independently.
• Self-motivated individual with strong risk mindset and control sense
• Strong teamwork values and initiative to support team when required.
• Experience in developing and reviewing robust controls will be an advantage.
• Ability to work in a fast-paced environment with a focus on delivery.
• Analytical problem solving with good interpersonal and communications skills.
• Good knowledge of the bank’s products, services, processes, and procedures
• Knowledge of operational risk assessment methodology, including developing risk mitigation strategies will be a plus.
• Analytical skills to collate data, generate risk reports and analyze trends.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Centre Manager

Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Woodlands / City Square Mall
Salary: $3500 - $5000

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

We are actively in pursuit of individuals who radiate self-assurance and have a strong commitment to delivering high-performance outcomes as members of our team. If you possess the capability to quickly grasp new information and demonstrate exceptional communication skills, you are a prime candidate.

Your main duties encompass

- Organizing sales meetings with potential clients

- Delivering company updates to our existing clients

- Managing administrative tasks in collaboration with our sales services. Given that this is a

The monthly salary range falls within $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

Job Description & Requirements

Key Responsibilities:

• Handle customers' and parents' enquiries (walk-in, emails, phone calls, text)
• Assist in collecting payment of school fees and sales of merchandise / attire
• Work closely with the teachers and communicate effectively to the parents
• Basic paper works (attendance marking, filing of documents, printing newsletter)
• Counting of merchandise stock quantity.
• General housekeeping

Requirements

• Writing and speaking proficiency in English
• Motivated and hardworking
• Meticulous and organised

Working Hours and Location

• AMK Hub, Canberra, Bukit Panjang, West Coast, Jurong East, HarbourFront

5 works days including weekends.

Weekdays: 11am - 930pm

Weekends (Sat & Sun): 830am - 930pm (2 Shift)

Part-time applicants are welcome to apply.

Interested applicants kindly send your resume to [email protected].

Please note that only shortlisted applicants will be contacted.

Job Description:

• Receive instructions and documents via emails and transfer these information to Sharepoint to be accessed by different internal stakeholders. Mainly using excel.
• Coordinate with many different stakeholders on appointment booking
• Ensure documents for candidates are saved in sharepoint accurately and timely within the next working day
• Prepare statistics/ reports for both internal and external customers (weekly and monthly reports)
• Handle feedback and manage resolution of issues with external clients and internal stakeholders
• Assist with preparation of proposals, pricing requests, execution and follow up
• Work cohesively with all internal stakeholders (sales, shared services, call centre, ops etc)

Job Requirements:

• GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline
• Healthcare background will be an advantage

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Manage and oversee the technical team responsible for the design, implementation, and maintenance of the company.
• Lead and supervise a team of technicians and engineers in the installation, configuration, and troubleshooting.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal security system installations.
• Design and develop security system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security solutions.
• Provide technical support and guidance to clients, team members, and internal stakeholders.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Degree or Nitec in Engineering or equivalent.
• Minimum of 5 years of experience in the security solutions industry.
• Prior experience managing and leading technical teams.
• Strong knowledge of security systems, including CCTV, access control, and intrusion detection systems.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

BreadTalk is hiring Full Time/ Part time Service Crew!

-Full time Salary up to $2700/month (With Basic, Allowances & OT)

- Part time salary up to $14/hr.

1. Cashier

· Able to handle transactions effectively during rush hours

· Be familiar with POS machine and interface

· Be accurate in all transactions: purchase, return, cancel

· Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

· Perform standard POS opening and closing procedures without supervision

· Prepare and handle cash deposits accurately and according to SOP

· Packing of breads for customer according to SOP

2. Lobby

· Dispense products from back kitchen

· Assist customers in product enquiries, product pricings, promotions, etc

· Perform suggestive selling and upsell products to customers

3. General

· Learn all product names

· Perform proper Flosss topping according to SOP

· Project friendly and positive image to customers

· Outlet and Display cleanliness

· Tray and tongs cleaning

· Display cleanliness

· Able to handle customer requests and enquiry

· Handle cake bookings and enquiries

· Coordinate cake orders, deliveries and packaging

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

https://www.instagram.com/madam.partum

https://www.instagram.com/chienchitow

We are one of Singapore’s leading service providers of Traditional Chinese Medicine (TCM).

We provide a comprehensive suite of holistic and effective healthcare solutions performed by our highly skilled practitioners.

Job Description:

• Greet customers who enter our clinic.
• Register or retrieve patient's details using our in-house system.
• Process and receive payments from customers, patients.
• Be warm and welcoming when answering calls.
• Schedule appointments for customers, patients.

Work location is at Ang Mo Kio, Bendemeer and Tanjong Katong

Benefits

• Free medical consultation
• Staff discounts
• High Commission
• Annual leave, sick leave entitlement as per MOM regulations

Typical work schedule

Mon Tue Wed Thu Fri Sat Sun

Work Work Work OFF Work Work Work

OFF Work Work Work OFF Work Work

Work OFF Work Work Work OFF Work

Work Work OFF Work Work Work OFF

Responsibilities:

• Provide technical support and expertise.
• Diagnose and troubleshoot issues.
• Perform on-site inspections and assessments.
• Collaborate with customers to develop and implement solutions to technical problems.
• Conduct testing, calibration, and maintenance of hydraulic and pneumatic systems.
• Create and maintain documentation, including technical manuals and troubleshooting guides.
• Provide training and guidance to technicians and junior engineers.
• Ensure adherence to safety regulations and industry standards such as ISO standards, WSH regulations and Safety Management.

Requirements:

• Diploma or Higher in Electrical Engineering, Mechanical Engineering or equivalent.
• At least 1 – 2 years of working experience in a similar capacity.
• Prior knowledge of hydraulics systems, electrical systems and pneumatics is preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

1. Cashier

· Able to handle transactions effectively during rush hours

· Be familiar with POS machine and interface

· Be accurate in all transactions: purchase, return, cancel

· Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

· Perform standard POS opening and closing procedures without supervision

· Prepare and handle cash deposits accurately and according to SOP

· Packing of breads for customer according to SOP

2. Lobby

· Dispense products from back kitchen

· Assist customers in product enquiries, product pricings, promotions, etc

· Perform suggestive selling and upsell products to customers

· Must be able to name all products and know what the ingredients in each product are

3. General

· Learn all product names

· Project friendly and positive image to customers

· Outlet cleanliness

· Tray and tongs cleaning

· Display cleanliness

· Able to handle customer requests and enquiry

Job Description:

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions.

Requirements:

1. Communication Skill
2. Troubleshooting and Analysis Skill
3. Manage a team of > 5 people before