Total 24,165 Customer Service job vacancies in islandwide

Our client is an international renowned Luxury Fashion brand and offers exciting job prospects. If you enjoy working in a vibrant luxury store surrounded with the latest Fashion items, this is what you are looking for!

Job Responsibilities

• Ensures the safety of the products and the valuable material in the store
• Ensures that the goods in are entered into the IT system.
• Lays out the products in the store according to the set criteria and place in designated shelving.
• Prepares the products destined to the sales floor (anti-theft tag, price tag)
• Prepares the goods for repairs/ returned send to repair lab, etc.
• Perform Internal Outlet Transfer (IOT) whenever there’s request by the sales floor team.
• Dispatches the goods to clients/factories/other stores or warehouses.
• Prepare packing, scanning and process in system external transfer of goods to other countries in the Group.
• Packing of past season goods to be delivered to Origin whenever items on the shop floor are not sold

Requirements

• Candidates with warehouse / logistics experience are an advantage.
• Can communicate well in English / Mother Tongue and blend well with the team.
• Willing to do retail shifts (5 day work week including weekend)
• Proficiency in Microsoft Offce (Excel) is an advantage.

Retail sales candidates who wishes to switch to Inventory / Backend side are also welcomed.

Pay package will commensurate with experience.

Interested candidates please submit your updated resume with recent photograph to [email protected]

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 5500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Healthcare Office Associate - Patient Servicing / Admin / Customer Service [3770]

Salary: $2000 - $2500
Working Hours: 5.5days | 9am-6pm Weekdays / 9am-1pm Sat
Working Location: Fixed - Novena / Orchard

Job Description:

• Answering of inbound calls/emails and assist with enquires
• Making of outbound calls to patients and clinics
• To coordinate with clinics to ensure experience for patients are enhanced
• To make bookings and help with registrations of patients
• Assist with the issuance of tax invoices for patients or clinics
• Filing and faxing to coordinate various activities within the department
• Assisting with other ad-hoc admin duties

Job Requirements:

• Knowledge of Microsoft Office Applications, like Word, Excel and Outlook

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Details

· Salary: Up To SGD3,500 a month

· Job Type: Permanent | Full-Time

· Location: Orchard | Central

· Schedule: Monday - Friday

· Hours: 0830 – 1730

· No Quota for all Work Passes Application

About Company

· MNC Company in Estate Management and Property Investment

Experience

· Partial Accounts & Fixed Asset: ≤ 2 years

Qualifications

· Diploma and/or ACCA Level 1

Responsibilities

· Perform Partial set of Accounts Payable & Receivableand Fixed Assets for Commercial/Service Apartments

· Responsible to verify and ensure accurately entry of suppliers invoices & payments into Sage system

· Perform monthly recurring invoices to tenants and reconcile payments received

· Work closely with Hotel/Maintenance Staff on physical tagging, labeling & counting of assets

· Reconcile of fixed assets registration and disposal to prepare month end depreciation schedules for closing

· Raise Fixed Assets Requisition & Disposal form to HQ for approval

· Monthly preparation of Bank Reconciliation and Cash flow position to Accountant

· Undertake daily and month-end accounting reports

· Rectify SG office related accounts matters (if any)

· Confirm the accuracy of month-end reports submitted to Accountant

· Provide assistance in year-end closing, budgeting forecast and audits

Requirements

· Good Organization Skill & Communication

· Quick Learner, Independently & Meticulous

· Good Communication Skills in English

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change # to the regular email address symbol)

Only shortlisted candidates will be notified

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors
• Maintain good rapport with IT Business Partners

Job Requirements

• Diploma / Nitec holder
• Preferably with some relevant experience or sales background
• Good interpersonal skills & customer service oriented
• 5 days work (9am to 6.30pm)
• Work location near Kaki Bukit MRT
• Salary $2500 - $3300

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description: Corporate Support Officer (CSO)

Job Title: Corporate Support Officer (CSO)

Location: Fuchun Primary School, 23 Woodlands Avenue 1, Singapore 739063

Working Hours:

• 1st shift (Mondays, Tuesdays, Thursdays, Fridays): 6:30am to 3:30pm (inclusive of 45-minute lunch break)
• 2nd shift (Mondays, Tuesdays, Thursdays, Fridays): 8:45am to 6:00pm (inclusive of 45-minute lunch break)
• Wednesdays: 6:30am to 4:15pm (1st shift) / 9:15am to 6:00pm (2nd shift) (inclusive of 45-minute lunch break)
• Services not required on Saturdays, Sundays, and gazette public holidays.

Reporting to: Administrative Manager

Job Summary:As a Corporate Support Officer (CSO) at Fuchun Primary School, you will play a vital role in supporting the administrative function of the school. Your responsibilities will include providing frontline customer service, performing general administrative tasks, attending to pupils reporting at the First-Aid Room, and assisting teachers with ad-hoc preparation of resources. You will work closely with school staff and stakeholders to ensure smooth operations and contribute to creating a conducive learning environment.

Key Responsibilities:

1. Provide frontline/counter customer service, including handling calls and walk-in queries in a courteous and professional manner.
2. Perform general administrative tasks such as filing, data entry, and maintaining records accurately and efficiently.
3. Attend to pupils reporting at the First-Aid Room, administer basic first aid when necessary, and escalate medical emergencies as per school protocols.
4. Support teachers in the ad-hoc preparation of teaching resources, including printing, photocopying, and preparation of teaching aids such as cutting and lamination works.
5. Assist in coordinating logistics for school events, meetings, and activities as required.
6. Maintain cleanliness and organization in shared workspaces, ensuring a safe and welcoming environment for all.
7. Collaborate effectively with colleagues and stakeholders, fostering positive relationships and contributing to a supportive team culture.
8. Adhere to school policies, procedures, and guidelines, ensuring compliance with relevant regulations and standards at all times.

Qualifications and Experience:

• At least 1 year of administrative experience, preferably in an educational institution.
• At least 1 year of experience attending to first aid related matters.
• Possess at least a GCE ‘N’ level certificate or equivalent.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Excellent interpersonal skills with the ability to communicate effectively with diverse stakeholders.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Proactive attitude with a willingness to learn and adapt in a dynamic work environment.
• Ability to work independently as well as collaboratively within a team.

Spencer Ogden is currently seeking an experienced Field Service Engineer to ensure the efficient deployment, operations, maintainence and repair of Data Centre Equipment in Singapore on a 12 month contract basis starting from April 2024.

Contract Details:
- Start Date: April
- Contract Duration: 12 months from start date with potential for extension.
- Working Schedule: 5 days a week, 8 hours a day (Mon - Fri)
- Location: Kallang/Loyang/Ayer Rajah

Main Responsibilites:
- Equipment Maintainence: Performing routine inspections, maintainence, installation and repairs on a range of mechanical, electrical, computing and ancillary systems associated with data centre deployments, ensuring optimal functionality and longevity

- Troubleshooting

- Deployment: Assist with computer modifications with Site Manager, assist with installation of network cables

- Operations: Onsite fault response

- Stakeholder Management: Providing excellent service to Project and Operations teams through prompt response and effective communications

Requirements:
- Diploma or equivalent; technical certification/trade
- Minimum 3 years of experience in a similar role, including hands-on experience with equipment maintainence and repair
- Electrical License (for electrical staff only)

- Familiar with Data Centres is a plus

If interested please send your cv to [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Timing/Shifts: Mon - Fri (Part-time: 12.30pm to 4.30pm) or (Part-time: 5.30pm to 9.30pm) Able to choose 1 time slot and will be fixed permanently

Location: City Hall

Salary: $1,100 (Afternoon Shift) / $1,600 (Evening Shift) - Fixed Salary for different shifts

RESPONSIBILITIES

The Research Interviewer is responsible for collecting data by conducting structured surveys over the telephone and entering the responses into computer systems. No marketing or selling is involved. The part-time research interviewers will be required to work on a four-hours shift Between 12.30pm to 4.30pm or 5.30pm to 9.30pm Monday to Friday.

REQUIREMENTS

• Minimum GCE ‘O’ levels
• Prior call center or telephone interviewing experience preferred
• Proficiency with computers and software
• Comfortable in managing repetitive task

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Accounts Executive | Full set | Logistics Service | Clementi

5 days, 8.30am- 6pm

Salary: $3800 -$4300

Location: Pandan Road (Clementi)

Job scope:

• Maintain full set of accounts
• Prepare timely financial and management reports
• Manage cashflow planning and projection
• Preparation of GST reporting and submission
• Assist in preparing management reports
• Handle GST filling
• Liaise with auditors and banks for related matters
• Assist with ad-hoc assignments as assigned

Requirements:

• Possess relevant certificate in Accounting or equivalent
• At least 2 years experience in a similar position
• Competent in MS Excel

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Accounts Executive | Full set | Logistics Service | Clementi

5 days, 8.30am- 6pm

Salary: $3800 -$4300

Location: Pandan Road (Clementi)

Job scope:

• Maintain full set of accounts
• Prepare timely financial and management reports
• Manage cashflow planning and projection
• Preparation of GST reporting and submission
• Assist in preparing management reports
• Handle GST filling
• Liaise with auditors and banks for related matters
• Assist with ad-hoc assignments as assigned

Requirements:

• Possess relevant certificate in Accounting or equivalent
• At least 2 years experience in a similar position
• Competent in MS Excel

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

Role & Responsibility

1. Provide technical support to helpdesk case escalations / cases

2. Provide troubleshooting and technical support via phone, web based tools and email.

3. Tracking and monitoring the progress of all related requests till completion

4. Messaging log tracking & troubleshooting

5. Perform basic system administration and process standard service request

6. Perform daily operational procedures on systems including routine check of system availability

as well as utilization

7. Provide end user computing support

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Scope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Ad-hoc duties

Job Requirements

• Min N/O/A Levels or Diploma in any studies are encouraged to apply
• Able to commit on 3 months
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a hospital settings
• Office hours / Shifts available
• Able to commence work immediately / short notice

Interested candidates are invited to email your resume to:

Apply now by sending your resume to: [email protected]

or call Tammy Yap at 8178 6641 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are looking for a Contract - Long Term Patient Service Associate to outsource to our healthcare clients.

Job Description:

• Registering patients, ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

Job Responsibilities:

• Preparing patients for dental work.
• Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures.
• Assisting dentists in managing the clinical treatment of patients.
• Providing great patient care.
• Recording treatment information in patient records.
• Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.
• Providing postoperative instructions as directed by the dentist.
• Caring for dental equipment.
• Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.
• Ordering dental supplies and maintaining dental equipment inventory.
• Fabricating temporary restorations and custom impressions from preliminary impressions.
• Other ad-hoc duties.

Job Requirements:

• Experience using computers for a variety of tasks.
• Good written and verbal communication skills.
• Consistently professional appearance and attitude.
• Able to provide great patient care.
• Able to work as a team.
• Experienced/Non-experienced, On-the-job training provided.

Highlights

• AWS + (Good Benefits + Yearly Increment)
• Location: Midview City
• Annual Leave starting from 14 days

Summary:

You will be given a class of bright young minds to nurture and mould. You will also be part of a supportive team and management to achieve your responsibilities as a teacher. Your experience, knowledge and expertise will be highly valued in the implementation of centre programs, initiatives, and events.

The Challenges:

• Curriculum planning and execution of engaging lessons to mould young minds
• Foster a joy for learning
• Partner with parents to foster children's holistic development, equip them with life skills and cultivate values that will prepare them to be life-long learners.
• Create a classroom environment that is safe, joyful and conducive for learning as well as ensure the delivery of age-appropriate activities and lessons.
• Guide and develop lifelong skills and values in children

What it Takes:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education
• GCE 'O' Level credit in English
• Good communication and interpersonal skills
• A team player with passion in equipping and inspiring young lives

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Duties

• Supervise and lead a team of staff in the section in handling day-to-day financial matters, month-end and year-end accounts closing, including the preparation and/or review of the monthly, quarterly and year-end audit schedules and financial reporting packages
• Responsible for the good quality of the balance sheet
• Review internal charge and reclassification requests
• Review bank reconciliation and resolve reconciling items
• Review miscellaneous receipts and follow up on unaccounted sums
• Investigate and resolve user’s queries
• Responsible for inter-company and related company’s transactions and balances and resolve reconciling items
• Responsible for GST and other statistical submissions
• Liaise with internal and external auditors on audit matters
• Liaise with tax agent on corporate tax and GST matters
• Work with Grants GL teams to resolve issues
• Lead and participate in process improvement projects

Requirements

• At least a Degree in Accountancy or ACCA equivalent
• At least 3 years of relevant working experience, with 1-year experience in a supervisory position
• Higher qualified/experienced candidates will be considered for the Senior Finance Executive/Accountant position
• Hands-on experience with SAP system will be an advantage
• Prior audit experience will be an advantage

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei

R2198995
Recruit Express Pte Ltd
Company EA license : 99C4599

We are looking for a Contract / Contract - Long Term Call Centre Assistant to outsource to our healthcare clients.

• Answering incoming and outgoing calls
• Conducting appointment bookings via phone calls, faxes and emails
• Rescheduling and management of appointments
• Directing calls to internal and external stakeholders
• Handling and resolving complaints
• Providing call back service to callers
• Performing other related duties as assigned or requested

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

• Responsible for the effective and efficient management of Pearl Liaison Centre’s call centre and customer service areas
• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.
• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency
• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital
• Monitor complaints/feedback and guides the team in resolutions
• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines
• Build a strong and competent team that can deliver high service standards
• Promote a working environment that supports work satisfaction
• Develop and groom staff

Requirements

• Min Degree in any field
• Min of 3-5 years of experience in a Call Centre setting
• Relevant healthcare experience will be an advantage
• Excellent communication skills is a must
• Good management skills of team

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

We are a dental clinic located in the WEST and we are looking for a cheerful and warm team player to greet and register our patients. You will assist them in scheduling their appointments and answering their enquires.

Training will be provided.

We are closed on public holidays and Sundays. You will be scheduled to work on weekday nights, 2 off days per week.

Some of our benefits includes

• 44hrs per week
• 5 days work week
• Annual Leave
• 13 Month
• Performance Bonus
• Benefits for Medical/Dental
• Warm, Cheerful and positive attitude with strong initiative
• Able to work in a fast-paced environment
• At least 2-3 years of working experience in dental industry

Candidates with relevant work experience will be remunerated accordingly.

We regret that only shortlisted candidates will be contacted.

Thank you for your interest!

Meet and greet all customers in a proactive and friendly manner ensuring total satisfaction during their visit from greeting them on arrival and escorting them to the table, until their departure from the premises

Interact directly with customer in taking, serving and preparing their orders, with accuracy, while maintaining standards

Use knowledge gained during training to promote and upsell all products focused on maximising each individual sales opportunities with the customer to help drive sales to meet Outlet Targets

Ensure the customer is fully aware of all food and beverage options, by presenting the menu to the customer, recommending any specials and being able to recommend menu items. Explain how various menu items are prepared, describing ingredients and cooking methods. Taking note of any dietary requirements

Conduct regularly table checks with customers to ensure a satisfactory experience and take action to correct any problems, ensure all issues are dealt with and escalate issues to Outlet Manager when required

Responsible to work with the kitchen and bar teams to ensure timely service and proper presentation of Food & Beverages to all customers.

Check customer identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Maintain the stock service areas with supplies such as condiments, tableware, and linens

Accurately handle point-of-sale transactions, including credit and cash transaction, returning an itemised bill to the customer with the correct amount of change.

Maintain the cleanliness and housekeeping standards of the outlet at all times, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, checking and cleaning bathroom.

Comply with company Health & Safety policies, adhering to the rules of best practice displayed in the Outlet.

Assist in the training of all new team members, ensuring they adhere to best practice and are knowledgeable on standard outlet operating procedures and brand standards.

Take responsibility for your own development on both product knowledge and service delivery, requesting support as and when required.

Developing constructive and cooperative working relationships with your team and your Line Manager.

Perform other duties as assigned to you by your Line Manager.