Total 23,384 Customer Service job vacancies in islandwide

• Well Established Company
• Basic $2500 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Attend to equipment fault at customers’ premises
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault
• To carry out periodic maintenance for our customers
• Any other tasks assigned by superior

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 1-2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Handle customer enquiries and request
• Handle any operations issue regarding customer's order, PO invoice, Letter of Credit
• Assist in preparation of quotation, service agreement and other documents needed for the service provision, based on the templates.
• Support monthly reporting
• Handle sales incoming calls/enquiries and convey messages to relevant sales
• Other Ad hoc duties as assigned

Requirements

• Min NITEC or Diploma in any related course of studies
• Experience in coordination and customer service
• Able to handle customer service and multi tasking
• Good at communication or coordination

All qualified applicants, please send in your resume to: [email protected]

Recruiter's reference code: #HCG

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Key Skills:

AS/400, UNIX, WinNT, etc, running Production and Development environments

Job Objectives

To join a team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc, running Production and Development environments.

Key Responsibilities

· Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures

· Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures

· Perform reports printing and distribution

· Manage IT-related incidents and problems reported via phone call or e-mail from UOB staff

· Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring

· Perform job submission, backup, recovery and restart in accordance to SOP or approved ad-hoc requests

· Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures

Key Requirements

· Minimum Degree in IT or Computer Science from a recognized polytechnic/institution

· Minimum 5 years of working experience in relevant work area

· Experience in operating at least 3 of these platforms: AS400, Mainframe, Unix/Linux and Windows

· Proficient in using MS Office Suite of products

· Proficiency in Excel macros, pivot tables and charting is a plus.

· Good communication and interpersonal skills and proficient in English Language

· Proven ability to work independently and under pressure

· A good team player

Brief description of the Restaurant

Chateraise has been a hugely successful patisserie in Japan since 1954, and they finally made their way to Singapore in 2015. The pastry shop has more than 470 stores across Japan and operates 27 outlets in Singapore alone. Chateraise is unique in featuring a wide variety of cakes, pastries, sweets and Japanese drinks. Treats from Chateraise are made with fresh ingredients that are directly sourced from pastures and farms.

Job Descriptions

• Customer service and answering of phone calls
• Picking and packing of cakes
• Cashiering (able to handle different forms of payment modes)
• Replenishment and cleanliness of the store
• Any ad hoc duties as per assigned

Job Requirements

• 1 year of F&B experience

Working hours

• 6 days week at 54hrs/week (9hrs/shift excluding break)

Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and
• maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/medical imaging
• product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

We seek candidates to be outsourced to our clients!

Job description

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients

All qualified applicants, please send in your resume to:
[email protected]

Kris Goh (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Info can be share ATM: -

• Basic $2000 - $2500 + AWS + (Laundry $30, handphone $70)
• UBI area
• 5.5 Days (Mon-Fri 8:30am to 5:30pm) , (Saturday 8:30am to 12:30pm)

Your Responsibilities: -

• Effectively handle service administration to maintain high customer satisfaction
• Promptly and courteously respond to customer inquiries and service bookings
• Offer technical advice and suggest additional workshop services to meet customer expectations
• Conduct road tests and basic diagnosis checks with customers
• Provide accident claim advice, repair quotes, and handle necessary administration tasks
• Support corporate customers with both administrative and technical assistance
• Keep customers updated on repair progress and ensure timely job completion
• Manage bike bookings and prioritize services as needed
• Collaborate with the Workshop Supervisor to ensure efficient workflow and meet sales targets
• Monitor unpaid bills and follow up on outstanding credit

You will need: -

• Possess a valid Class 2B driving license
• Possess NITEC or equivalent
• Preferably with 2 years experience in similar industry.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

We seek candidates to be outsourced to our clients!

Job description
• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

All qualified applicants, please send in your resume to:
[email protected]

Kris Goh (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We seek candidates to be outsourced to our clients!

You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling to all SGH patients.

Mon-Fri: Staggered hours between 8am-6pm
Sat: Once/Twice a month, half sat

Requirements
• Prior work experience in customer service will be an advantage
• Team Player with good interpersonal and communication skills
• Customer-oriented and must be comfortable working with invoices and numbers

All qualified applicants, please send in your resume to:
[email protected]

Kris Goh (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• Great working environment and collaborative members
• Opportunity to work with an experienced engineering team

About Our Client

Our client is a third party maintenance company delivering IT Hardware Maintenance services to the Financial Services and Telecommunication marketplaces.

Job Description

• Install, troubleshoot, and maintain client enterprise servers (e.g., HP/Dell/IBM/Lenovo Servers).
• Identify, analyse, and repairs hardware failures.
• Determine and recommend which product or services best suitable to the customers' needs.
• Relies on your expertise and judgment to plan and accomplish goals.

The Successful Applicant

• Possess positive attitude, strong analytical and critical thinking skills.
• A self-starter who is able to work independently without supervision and within a team environment.
• A professional demeanour and the ability to develop effective working relationships with end users and stakeholders.
• Hardware Breakfix Hands-on replacement working experience. - IBM Blade Center, HP BL/DL/ML series, Dell PowerEdge series.

What's on Offer

As a growing company with a tightly-knit team, they respect and listen to all the employees. You will get the chance to make an impact by having your voice heard by everyone. You will get the chance to enjoy a high level of autonomy at work.

Contact

Winson Low (Lic No: R22106039/ EA no: 18C9065)

Quote job ref

JN-012024-6295837

Phone number

+65 6416 9865

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Oversee the daily operations of the Centre

Liaising with tutors, parents and students

Provide quality customer service through understanding of customers’ queries and needs

Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe

Ensure that student resources, stationery and merchandise are well stocked in the Centre

Monitor and escalate any urgent/complex issues to management

Counter sales of tuition packages

Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year

Administer daily and monthly reports

Periodic preparation for new academic year as well as semesters

Must be energetic and have a business mindset

Able to work both weekends.

Responsibilities

• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Communicating with customers through various channels.
• Take the extra mile to engage customers

*

Qualifications

• Proven customer support experience or experience as a Customer Service Officer
• Strong phone contact handling skills and active listener
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multitask, prioritise, and manage time effectively
• Ability to stay calm when customers are stressed or upset
• No. min qualification required. We value a positive learning attitude and experience.
• Prior sales experience will be an added advantage
• Min. 1 year experience preferred
• Fast learner
• Bright individuals

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Loyang Way / Woodlands / Seletar North Link / Kranji Close / Old Choa Chu Kang Road
Salary: $10k - $12k
Working Hours: Work 42 hours/week | Flexi Hours

• Monday – Friday, 8.30am to 5.00pm
• Saturday, 8.30am to 1.00pm

Job Descriptions:

• Conduct diagnosis, treatment, and management of medical conditions common to a general practice.
• Conduct medical examinations for statutory requirements.
• Conduct basic health screening and mental health counselling.
• Assist in the administration of the medical centre when the need arises.
• Option to also do additional evening shifts and telemedicine.
• Any other tasks/responsibilities as deemed necessary by the Chief Executive Officer and/or Medical Director.

Job Requirements:

• Fully registered with the Singapore Medical Council (SMC) / SMC - C-Reg (Level 3)
• Comfortable to travel between medical centres preferred but not mandatory

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilties

• Registration of new proposal submissions into system.
• Process policy amendment requests coming from daily inflow of documents received.
• Processing incoming New Business applications workflow .
• Sending of emails to intermediaries, informing of outstanding requirements / actions for assessment and policy inception.
• Manning the NBU counter, attending to intermediaries’ enquiries and acknowledgement on submission of new business documents (on rotational basis).
• Attending to email enquiries / requests coming from intermediaries.
• Assist on policy premium billings / refunds and despatch matters.
• Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers.
• Other duties include (but not limited to), back-up duties during team member’s absence and other ad hoc tasks as assigned by supervisors.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• Diploma holder and above in related discipline (Banking/Finance/ Business/ Accounting) with relevant insurance certifications preferred.
• Minimum 1-3 years of relevant experience in the insurance industry or in an administrative capacity with an eye for details (meticulous) and good communication skills preferred.
• Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications.
• Problem solving, interpersonal skills, customer service orientated.
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

The Opportunity

• Opportunity to work in an US MNC within in the oil and gas industry.
• Location: West (Company Transport Provided)
• Salary: Up to $4,000 (Subjected to experience)
• No experience welcome to apply as training will be provided
• Good Benefits

The Requirement:

• At least a Diploma or Degree in any discipline.
• Minimum 1-2 years of experiences in order processing and logistics processing.
• Experience with SAP system software would be advantageous
• Able to work in a deadline driven environment

Job Description:-

• Prepare Commercial Invoice Packing List (CIPL)
• Co-ordinate logistics arrangements with Internal Customer (GeoUnit)
• Create Gate pass for Gold/Non Gold shipment collection (PO, DO, SO)
• Prepare all the Gold/Non Gold shipment document, like cert of origin, cert of compliance or etc cert needed

Next Step

• Interested applicants, prepare your updated resume and click "Apply here" or email to [email protected]
• All shortlisted candidates will be contacted

Info can be shared ATM: -

• Basic UP $2700 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

→ Preferably 3-5years working experience in customer service/supply chain

→ Work Location: Guoco Midtown (Near Bugis MRT)

→ European Chemical MNC

→ Working hours: 8.30am to 5.30pm, Mondays to Fridays

→ 3 to 6 months Contract position

Our Client is the world’s leading chemical company engaging in the development, manufacturing and sale of a wide range of products for agricultural products and nutrition, colorants and finishing products, chemicals, and plastics and fibers for numerous applications in almost all industries.

Objective of the Position:

The objective of the position is to manage interfaces with customers for order to cash processes. It ensures orders from customers are received, processed and delivered in an efficient and effective manner. A superior customer experience enhances the company’s image and customer retention.

The person may be required to interact and solve problems with various importing countries globally, other Business Units and departments within the organisation / Functions within the company and external logistic services to successfully execute the orders for customers.

Job Responsibilities:

• Perform Sales and Delivery Order Management tasks including sales order creation, processing changes and returns, following-up on blocked orders, Letter of Credit Knowledge, shipping and delivery tracking including following-up on shipping documents and despatch to customers if required, coordinate with Logistics and / or 3rd party Logistics service providers on delivery arrangements to customers and communication with customers on all order management related matters.
• Contribute to development of customer relationships through proactive customer communication related to order management e.g., product availability, order status and delivery tracking.
• Support Credit Management on billing, billing correction, handling invoice discrepancies, etc.
• Raise request for new article creation and / or article extension in SAP, raise request for maintenance of ship-to-party and bank code in SAP customer master data.
• Handle customer complaints via Non-conformance Management (NCM) system. Actively communicate status, investigation results, corrective actions to customer and ensure on time closure for non-product quality related complaints. Capture customer expectations / requirement and feedback to Business Units / Functions.
• Support implementation of working / business rules related to customer order management process.
• Contribute to further development of customer service and order management within the Business Units and fostering a culture of customer focus and positive teamwork in the team.

Job Requirement

• Supply Chain diploma / GCE ‘A’ level or GCE ‘O’ level
• Minimum 3 - 5 years customer service, business, supply chain experience
• 1-2 years’ experience in SAP is a must.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jasmine Lee Huay Hwa

EA Personnel Reg. No.: R1108564

Job Description:

• Able to handle over the counter transactions in an efficient and accurate manner.
• Assist in customers enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the products and services
• Educate and migrate customers to use digital platform
• Manage customer wait time and service level.
• Manage customer negative impact and complaints
• Perform all activities in accordance with the regulatory requirement
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed

Requirements:

• Highly adaptable, ability to deal with ambiguity.
• Experience in delivering excellent customer journeys and digital features
• Adapt at use of data to drive productivity and performance
• Ideally related experience or customer facing experience
• Willing to learn and not afraid to face customers
• IT Savvy (There will be a requirement to use the systems)
• Microsoft word, Microsoft Excel (Simple functions)
• Freshers are welcome (As long as they are okay to take and ready to learn)

Additional Info:

• Normal Hours - 8.10AM to 5PM
• Evening Hours - 9.40AM to 6.30PM
• Rotational Shifts

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Description:

• Able to handle over the counter transactions in an efficient and accurate manner.
• Assist in customers enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the products and services
• Educate and migrate customers to use digital platform
• Manage customer wait time and service level.
• Manage customer negative impact and complaints
• Perform all activities in accordance with the regulatory requirement
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed

Requirements:

• Highly adaptable, ability to deal with ambiguity.
• Experience in delivering excellent customer journeys and digital features
• Adapt at use of data to drive productivity and performance
• Ideally related experience or customer facing experience
• Willing to learn and not afraid to face customers
• IT Savvy (There will be a requirement to use the systems)
• Microsoft word, Microsoft Excel (Simple functions)
• Freshers are welcome (As long as they are okay to take and ready to learn)

Additional Info:

• Normal Hours - 8.10AM to 5PM
• Evening Hours - 9.40AM to 6.30PM
• Rotational Shifts

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Objectives

Operation Analyst and Service Support for GIPS Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

· Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

· Work closely with hiring/line managers to manage the on boarding and off boarding of staff

· Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

· Other improvements and automation initiatives to improve existing process and functions.

· PPM management and reporting

· Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

· Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

· Support other operational resources managing Reporting & Analytics deliverables.

· Manage and support floor logistics.

· Maintain seating plans for GIPS occupied floors.

· End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

· Ensure process documents are organized, updated and maintained on sharepoints or shared folders

· Support with transformation initiatives when required.

· Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

· Proficient in Microsoft Excel with VLOOKUP and running macros

· Familiarity with vendor and invoice management processes

· Proficient in using PowerPoint for creating presentations and reports

· Independent, proactive and self-starter with excellent interpersonal and communication skills.

· Strong analytical and good problem solving skills.

· Ability to work in a fast-paced and team-oriented environment.

· Strong written and oral communication skills

· Organized, methodical and detailed

· Able to multitask and handle multiple priorities

· Able to work independently and in a team

· Dedicated and hardworking with high degree of accountability and integrity

· Good follow up in tracking updates from various parties for closure on a week to week basis.

· Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.

· Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.

· Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

· Experience working on SharePoint Page Design and SharePoint Workflow creation

· Experience creating reports using data dumps/extracts from SharePoint

· Previous work experience in on boarding and off boarding

· Previous work experience in audit, risk and compliance work.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Summary / Project Description

The Assistant Manager for Delivery Management will plan, manage, and deliver operations with ITSM methodology, primarily focusing on Demand and Release management. He/She requires to align the assigned demand domains with the business needs and maintaining oversight of related NEHR enhancements, coordinating, and overseeing release delivery through its lifecycle. In addition, as part of the collaborative support, he/she needs to assist in other Service Management processes such as Change & Service request management and Incident Management.

Role and Responsibilities

Demand & Release Delivery Management

• Responsible for collaborating with varies stakeholders on all demands to understand the needs and translate them into IT requirements through demand workflow processes, which includes qualification, assessment, prioritization & approval to proceed.
• Collaborating with project managers to plan release deliver request schedules, considering priorities, resource availability, and potential risks through adhering its process lifecycle which includes scope & solution review, change control board review and procurement.
• Responsible for the maintenance of release delivery request processes and templates to drive NEHR release planning.
• Monitoring and maintaining the demands/release delivery request inventory.
• Assisting project managers to review release delivery’s cost estimation and effort required.

Change and Service Request Management

• Responsible for overseeing the coordination of end-to-end change activities.
• Work with vendors and internal team on all change and service requests, assessing their risk and impact and cost.
• Ensure all requests for change (CR) and service requests (SR) are properly classified, recorded, authorized, implemented, and closed.
• Chair or attend weekly change and request management meetings including CABs.
• Investigate, collect data, and report on failed SR and CR
• Provide guidance and support on Change and Service Request Management activities according to contractual obligations.
• Act as an escalation point for change and service requests management related issues

Incident and Problem Management

• Coordinate investigation and resolution of major incidents and problems. These include running conference calls, tracking progress and timeline, providing constant updates to all stakeholder, working with vendors and internal team on the root cause analysis.
• Coordinate service improvement plan for major incidents and problems.

Process Management

• Implement, review, maintain related ITSM process and procedures.
• Improve and optimize existing operations processes.

Requirements / Qualifications

• Degree in IT or equivalent in Computer Science, Information Technology, Informatics, Business or healthcare Management related degree.
• At least 5 years of relevant hands-on experience in generating and developing system processes, user and non-functional requirements in complex information system environments.
• Be able to demonstrate strong ITIL based process management experience.
• Foundation knowledge with IT systems and infrastructure, including knowledge of operating systems, networks, databases, and applications.
• Strong critical skills such as collaboration, oral, written, and verbal communication skills, and analytical capability.
• Strong interpersonal skills to build relationships, facilitate collaboration and influence stakeholders across different teams.
• Willingness to adapt to changing priorities, shifting deadlines, and evolving organizational needs.
• Strong planning and time management skills.
• People, result, and customer oriented with multi-tasking capabilities.
• Able to work under pressure.
• Must be able to work independently, as well as in a team environment and be a good team player.
• Candidate with Healthcare domain knowledge would be an advantage.

Summary & Benefits:

• Islandwide Positions
• Supportive Management
• No Weekends
• Performance Bonuses & Variable Bonuses

Responsibilities:

• Prepare and implement age-appropriate class activities for children.
• Set up a stimulating and engaging learning environment for children.
• Carry out routine care duties and responsible for classroom management.
• Prepare developmental portfolio for children for each semester.
• Maintain good partnership and communication with parents.

Requirements:

• Infant Care Relevant Certificates (e.g. HCIC/ACEY)
• Excellent communication, interpersonal skills
• Able to work well independently as well as within a team
• Proficient in MS Office (i.e. Words, Excel and PPT)

We regret that only shortlisted candidates will be notified.

Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542