The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Working Location: Jurong West Day Care Centre

Benefits:

• Lunch provided
• Annual Wage Supplement (AWS)
• Annual Salary Increment
• Performance + Variable Bonus

Job purpose

The Therapy Aide supports and assists Physiotherapist and Occupational Therapist in carrying out the required therapy for the clients.

Duties and responsibilities

• Assist the Therapists in carrying out therapy service to clients from any programme.
• Provide individual and group therapy uneder the supervision of the therapists.
• Participate in therapy related activities for the clients.
• Provide documentation support to the department and therapists.
• Conduct activities prescribed Physiotherapist and Occupational Therapist.
• Report clients’ rehabilitation progress to Physiotherapist and Occupational Therapist.
• Documentation of all activities conducted.
• Update monthly activity attendance.
• Display weekly activity schedule.
• Perform vital sign checks before conducting any activities.
• Assist in toileting when necessary.
• Maintain proper record and housekeeping of rehabilitation equipment and safety standards of the activity areas as well as the fittings & equipment.
• Other additional operational duties as assigned by Centre Manager.

Qualifications & Skills Required

• Diploma/ HMI certificate in a related field
• WSQ qualification in Therapy
• At least 1 year of relevant experioence working in an elderly setting is an advantage

Job Responsibilities:

• Opening and closing of centre
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Covering duties when necessary
• Any other ad hoc duties

CDAC- Toa Payoh

Working hours:
Tuesday: 5.00pm - 9.30pm

Wednesday: 12.30pm - 9.30pm

Thursday: 12.30pm - 9.30pm

Sunday: 10.00am - 5.00pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Possess prior customer service experience
• Computer literate
• Service oriented with pleasant personality
• Able to multi-task
• Team player
• Passion to serve in social service sector

Job Responsibilities

• Responsible for building and facility services, system operations and maintenance program and ensure all the works are carried out safely and in accordance with safety work procedures
• Oversees the Building Automation System (BAS) and other systems within the BMS/BASCO/FRC room, including ensuring the smooth operation (within the acceptable limits and are run safely, effectively and economically) and timely rectification of the M&E equipment and responding to all alarms as part of the drive to achieve KPIs.
• Manage and assign Corrective Maintenance (CM) and Preventive Maintenance Work order (PM) using the CMMS (Computerized Maintenance Management System) to the maintenance staff accordingly.
• Lead the coordination and communication process of rectifying the faults between the maintenance staffs, vendors and contractors.
• Manage a team of technicians in attending to breakdown calls.
• Responsible to undertake maintenance program in accordance with the standards, all corporate policies and legislated regulations
• Develop working schedule / duty roster for the team.
• Ensure all building and facility systems are operational within the acceptable limits and are run safely, effectively and economically
• Liaison with OEM /system contractor for all building services & regularly solicit feedback from maintenance staff regarding fault status and feedback to users.
• Assists in Business Continuity, Emergency Operations and Exercises such as Fire Drill/Evacuation exercise, major equipment breakdowns, major power shutdown, disease outbreak and incidents where deemed to be of top priority. Activates Recall protocol for emergency situation.
• Provide feasible solution and coordinate with owners/users, consultants, vendors/contractors on engineering function requirement
• Conduct regular inspection of existing building equipment and its serviceability status
• Review service reports and escalate any finding or action that is required
• Assist in the Development, maintenance and the regular review and test of SOP/EOP
• Advice and lead the technical investigation / troubleshooting for faults and rectification works
• Provide training to technician /technical officers, and junior staff as necessary
• To be able to attend & respond to after office hours and/or weekends, in the event of any escalated incidents, faults or disruption.
• Investigate and determine root cause of faults and report
• Prepare and submit regular reports to Management and Customer, with analytical findings and propose improvements.
• Provide training to technician /technical officers, and junior staff as necessary
• Undertake any ad hoc assignment requested or delegated by the AFM/FM as required for the operational needs

Job Requirements

• Degree in Mechanical Engineering / FM discipline with minimum 3 years experience; or Diploma in Mechanical Engineering / FM discipline with minimum 5 years of relevant experience;
• Preferably minimum 2-3 years of working experience in a facility management environment in a hospital / clean room / pharmaceutical will be preferred.
• Pro-active, ability to prioritize work and achieve desired result
• Independent, able to work with minimum supervision and have a good understanding of critical workflow
• Able to communicate and write well in English
• Comfortable to be working in a healthcare environment and commit to 5.5 days work week.

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$2,800

Singaporean Only

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle at least 30 calls per day)

Child Care Teacher [ Assistant / Infant / L1 L2 ]

• SGD 2,400 - SGD 4k++

Job Highlights

• Career Progression Opportunities
• Company Benefits & Incentives
• Great Leadership

Job Description

• North / South / East / West / Central
• 5 Days
• Childcare | Preschool
• Company Benefits & Incentives
• Career Progression Opportunities!

Job Scope:

• Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children
• Complete lesson evaluations/reflection
• Communicate with families on their child's progress and development
• Maintain proper children's record & prepare child's portfolio for Parent Teacher Conference (PTC)
• Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring.
• Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings
• Provide coverage duties for staff on leave and other adhoc duties.
• Plan and carry out events, excursions, workshops, collaborations with community, etc.

Requirements:

• At least Diploma in Early Childhood or its equivalent
• Relevant experiences

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Manage and respond to all correspondence regarding common property.
• Maintain organized records of documents, drawings, and materials related to Town Council matters.
• Keep a register of owners' and tenants' details and handle insurance policies as directed.
• Control and oversee the use of common property and recreational facilities.
• Issue notices to ensure compliance.
• Coordinate applications with government departments and competent authorities.
• Support Property Manager and Officers in tracking maintenance schedules and improvement works.
• Monitor staff movements and report to the Chief Operations Manager for deployment arrangements.
• Handle permit and waiver applications and manage appeals.

Requirements:

• Min GCE O Level
• Minimum 1 year of admin experience

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Supporting our Singapore Regional Office & Vietnam Office’s ERP systems and SAP Business One;
• Maintaining and supporting all IT hardware and software matters;
• Occasional procurement of warehouse consumables and leave attendance reporting;
• Initiate digital transformation process and strategy for the Company.

Requirements:

• Diploma in Computer Science, Information Technology or equivalent;
• Minimum 2 years relevant working experience;
• Exposure in ERP system support, SQL and some hands-on programming knowledge will be an added advantage;
• Knowledge in technical IT support and troubleshooting, covering PC Hardware & Microsoft applications.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

Benefits:

• Performance Bonus
• 14 Days AL
• Medical Benefits
• 5.5 Days, Office Hours

Challenges:

• Answering inbound calls/emails and assist with enquires.
• Coordinate and scheduling appointments for patients and clinics
• To coordinate with clinics to ensure experience for patients are enhanced.
• To handle front desk duties and registrations of patients.
• Assist with the issuance of tax invoices for patients or clinics.
• Submission of insurance and dispensing of medication
• Filing and faxing and assisting with other ad-hoc admin duties

What it Takes:

• Minimum GCE “O” Levels
• At least 2 years of similar experience in the Healthcare Industry is an advantage.
• Knowledge of Microsoft Office Applications, like Word, Excel and Outlook
• Singaporean Only

Submit your resume (Word format) to [email protected] or,

Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Guest Experience Executive | Receptionist | Little India

Salary range: $2,000 + OT

Monthly Gross can reach $2500
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Working day: Monday – Friday

Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Description

Subsea Operations Support Engineer responsible for the Operational support of one of the world’s largest and most complex networks. As a member of this team, you will have a unique opportunity to operate and maintain the subsea cables and get involved in all aspects of operations.

· Support multiple subsea cables O&M and troubleshoot a variety of issues in a timely manner.

· Perform fault isolation based on the troubleshooting outcome.

· Coordinate with NOC, smart hands and equipment manufacturers to resolve issues and restore service.

· Work cross-functionally and cross-regionally with other network operational support teams.

· Partner with and escalate to, various Meta teams in pursuant of restoring service and limiting impact.

· Manage and escalate critical events while communicating clearly and concisely. Document and optimize operational processes and procedures.

· Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.

· Identify areas for automation and create or participate in the solution with scripting or coding skills.

Minimum Qualifications:

· Knowledge and experience of Subsea and DWDM technology.

· Knowledge of Subsea technology including open cables, WSS ROADMs, Branching Units and Repeaters.

· Experience understanding architecture for system dependencies and translate these into deployable solutions.

· Experience in analyzing situations, troubleshooting, systems and tools, and problem solving.

· Experience managing and switching BU’s, WSS BU’s

· Experience managing PFE and troubleshooting complex subsea power and grounding issues.

· Experience in Subsea Operations, Deployments and Technology with 8-10 years industry experience

· Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer

· CLS Management experience including facilities maintenance and security

· Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program

· Experience in the Subsea O&M including (but not limited to), marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading

· Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs

· Familiarity with DCN operations, management, network security and architectures

· Documentation and communication experience.

· Knowledge with the Network Management system (NMS), Element Management system (EMS) and CLI interfaces of different vendor platforms.

· Ability to operate autonomously, strong analytical skills, coupled with a strong sense of ownership, urgency and drive.

Job Details

● Salary: $S$3,500 Negotiable

● Job Type: Permanent | Full-Time

● Location: Boon Lay (Transport @ Lakeside MRT)

● Schedule: Monday - Friday

● Hours: 0900 – 1800

About Company

● Local HQ Engineering provides APAC & America Sales & Services, supplying of valves for marine, shipbuilding and oil & gas industries. Asia Offices located at Malaysia and Vietnam

Experience

● Partial and/or Full Set of Accounts cum HR role: ≤ 2 years

Qualifications

● GCE ‘O’ Level and Diploma in any disciplines

Responsibilities

● Full responsible of full set of accounts and fixed assets registering using SAP system

● Prepare month-end financial reports and schedule includes accruals & prepayments

● Perform month-end & year-end closing

● Take charge of IRAS & Tax submission on yearly basis

● Prepare for internal & external annual auditing

● Control day to day transactions for Accounts Payable and Receivable

● Monitor company’s cashflow and credit management

● Keep track of HR Admin records and Recruitment matters

Requirements

● Proficient with MS Office, SAP and/or ERP application

● Good Organization Skill, Independently & Meticulous

● A Team Player with multi-tasking personality

● Knowledge in HR legislations, Employment Act and Foreign Manpower Act

● Singaporean/PR are welcomed

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified

1. Oversee branch daily operation
2. Ensure branch performs as expected
3. Promote and sales of company product and services
4. Maintain a good relationship with customer and teacher
5. Other administrative work as required
6. Degree in any field
7. Able to speak in English and Chinese
8. Able to work under pressure
9. Handle complaint and overall branch upkeep

Responsibilities:

• Serve and attend to customers.

• To ensure that the tables set up are set according to the standard.

• Maintains cleanliness at working station and service pantry for smooth operation.

• Keep general appearance and maintenance of restaurant.

• Follow correct sequence of service outlined in the Standard Operating Manual.

• Clean and remove dishes from the table after service is completed.

• Maintains excellent grooming standard at all times.

• Other duties as assigned by superior.

Requirements:

• Excellent communication and interpersonal skills.

• Service-oriented and able to work in a fast-paced environment.

• Excellent team player.

• Cheerful personality.

• Willing to work on weekends/public holidays.

Location: Orchard Road

Josiah Montessori is a established brand of premium preschool since 1997. We are looking for a positive minded and self-motivated candidate to join our team as a Front Desk Receptionist/Administrator. If you have experience in front desk management, and is detailed orientated and like to manage paper work, we would love to hear from you.

Main Responsibilities:

· The Primary Job Scope (70%) shall be:

1) All Back Room Paper Work (inclusive of related financial accounting). Provide accounting support such as petty cash, banking, daily nets closing, process payment and issue invoices, payment updates governmental audit reports etc.

2) Respond to, resolve and/or escalate issues as required (claims, schedule conflicts, last minute cancelations)

3) Manage student enrolment process.

4) Maintain good filing system and cleanliness and appearance of the school reception and other related areas

5) Manage stock inventories

· The Secondary Job Scope (30%) shall be:

(i) Customer service including welcoming children and parents, taking phone calls, attending to enquiries via calls and walking,

(ii) Work closely with centre leader and colleague to ensure best experience for parents and children.

(iii) Ensure smooth day to day operations of the centre for example health check and school check in and check out.

(iv) Build positive relationships with customers, children and fellow colleagues.

(v) Any other duties assigned by manager or centre leader.

Requirements:

• Possess great customer service skills, is dynamic, self-driven, professional and reliable
• Excellent communication skills, well versed in written and spoken English (Chinese is a plus)
• Good computer skills with knowledge using Microsoft Office applications
• Ability to work in a dynamic environment and multi-task

Able to work 5.5 days per week

• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.

• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency

• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital

• Monitor complaints/feedback and guides the team in resolutions

• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines

• Build a strong and competent team that can deliver high service standards

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline

• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams

• Excellent communication and interpersonal skills

• Service oriented individual with passion for healthcare industry

• Process-driven and customer-focused

• Strong leadership and supervisory skills and able to command respect from team members

• Good organizational and stakeholder management skills

• Able to think on the feet, solve problems and make sound decisions

• Able to exercise initiative, manage pressure and multi-task in a fast-paced environment and work across departments/functions in a large and complex organization

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Senior Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Job Description

Benefit Summary:

• Salary: Basic up to $3,000
• Working Days: 5 Days
• Working Timing: Retail hours (9.5hours)
• Location : Central
• AWS + average 2.5months variable Bonus
• No experience required

Job Descriptions:

• Manage the customer service counter (concierge) during mall operational hours
• Attend to tenant and shopper’s enquiries/feedback via various sources
• Provide directional assistance to internal/external shoppers
• Promote shopping mall loyalty program and its events
• Handle the mall mainline with incoming calls and respond to live chat swiftly
• Assist with mall redemptions and activities
• Responsible for handling all redemption, and ensuring inventories & counter stocks are tallied in the CRM
• Assist with the selling of shopping mall gift vouchers and merchandise
• Ensure that mall collaterals are replenished daily

Interested Applicants, kindly click on "APPLY NOW"

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R21101126

EA Personnel Name: TAY DA WEI

Working Hours: Monday to Friday : 8.30am to 5.30pm, Saturday (alternate) : 8.30am to 12.30pm

Job Description

• Overall in charge of the CSA team (front line team)
• Champion the front line image of the Company to customers.
• Ensure accountability and integrity operational readiness of front line team
• Promote and enhance front line team’s image and capability
• Develop the team to achieve excellent service level, productivity and efficiency
• Ensure compliance to company policies, financial, process and industrial standards
• Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency.
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.
• Provide the point of escalation for team for any operational issues.
• Prepare reports & present recommendations to external stakeholders and management.

Job Requirements

• Academic qualification: Diploma Education & equivalent.
• Possess excellent interpersonal,communication skills (written & vebal), customer centric mindset and problem solving ability
• Computer savy
• Prior experience of at least 2 years in leading a team of customer service and general administration team
• Possess strong leadership skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:86FNCG2G9

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

APPLICATION SUPPORT ENGINEER

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire Application Support Engineers, to join us in an exciting engagement. This is a rewarding role that requires candidates to exercise their technical skills and soft skills in managing user incident tickets and resolving them to closure for a Singapore public sector agency for a Finance and Treasury system.

Responsibilities

1. Provide application production support services.

2. Analyse, and resolve incident tickets through a pre-defined workflow and ticketing tool.

3. Meet service level agreements (SLAs) for response time and resolution time.

4. Work on service requests for new enhancements.

Experience:

1. Minimum 2 years relevant experience working in an application production support team.

2. Minimum 2 years of work experience in technical skills, software development and coding in:

a. K2 Five (at least version 5.6) (Mandatory)

b. Microsoft SQL

c. .NET C#

3. Minimum 2 years of work experience in:

a. Treasury or Finance projects

b. Public sector projects

Education & Certifications:

1. Bachelor’s Degree in Computer Science or a technology-related field.

2. ITIL Foundation certification.

Personal characteristics:

1. Strong English verbal and written communication skills.

2. Good work attitude.

3. Fast learner and able to quickly understand complex systems.

4. Quality conscious.

5. Strong sense of responsibility, accountability, and customer service.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Performs service recovery.
• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Optimize call’s structure operations by analysing data, identifying areas for improvement, and implementing process enhancements.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Conducts monitoring and coaching sessions.
• Provides on-the-job training and mentoring.
• Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviours.
• Involve in Department projects to ensure success.

Requirements:

• Bachelor’s degree with 5 years of working experience in Contact Centre
• Managerial experience leading a team.
• Great communication skills
• Ability to manage a team and ensure SLA are met.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Interested candidates kindly submit your updatedCV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.