Total 1,761 Customer Service job vacancies in pasir ris north east

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Assist the Manager in daily management
• Overlooking the daily functions of the business
• Creating short and long-term operational goals
• Cooperate with different departments
• Familiarize with all departments’ operations
• Suggesting improvements needed in different operations
• Maintaining a healthy relationship with clients and stakeholders
• Communicating with executives and upper management regularly
• Any other duties as assigned

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

• Dental clinic at Bedok Central (very near to Bedok MRT & Bus Interchange)

• Looking for people with passion in healthcare

• $1500 - $3000 (Varies with experience level)

• Dental benefits and 6 monthly performance bonus

• Can start work immediately

• One weekday and one weekend off

• Applicants should be attentive to details and have good interpersonal skills

• Reliable, responsible, willing to learn and able to work in a teamwork environment

• Dental assisting (no experience required)

• Training will be provided

We are looking for an Office Administrator to join our team and help our leaders to complete administrative tasks as needed. Ultimately, you’ll be working with various department managers to ensure all administrative tasks are completed to keep the department running smoothly.

JOB HIGHLIGHTS

• Attractive salary remuneration, variable bonus
• Medical coverage, insurance coverage
• Career advancement opportunities

JOB DESCRIPTION

• Contribute to the day-to-day functioning of the office and ensure the smooth running of administrative processes.
• Provide support in various department-related tasks including handling of correspondence and preparing of documents.
• Maintain filing systems and ensure proper retention.
• Handling other ad-hoc and general administrative tasks assigned.

REQUIREMENTS

• Minimum GCE O level and above.
• Having related working experience will be an added advantage.
• Proficient in MS Office Applications (Excel, Word, PowerPoint).
• Excellent interpersonal and communication skills.
• Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Positive working attitude and able to interact well with all levels of stakeholders.
• Able to work independently and willing to learn in a fast-paced environment.

Basic Qualifications:

Bachelors/Degree in Computer Science or other technology field.

Must have at least 3 years of professional production support experience in HA environment.

Must be familiar with agile and DevSecOps principles and practices.

Scripting experience with Windows PowerShell and Unix scripting.

Preferred Qualifications:

3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.

Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.

Experience with Linux and Windows administration, networking, security, and troubleshooting.

Excellent communication, collaboration, and problem-solving skills

Knowledge on Docker/Kubernetes, NginX, CDN, Caching

Installing and Uninstalling various Windows and Unix/Linux applications and software experience

JOB SUMMARY

Determines appropriate Inspection processes and directs IQC personnel, where applicable, in executing day to day activities. Leads containment and resolution of supplier quality issues with the manufacturers and communicate status on non-conforming parts/suppliers across all programs. Evaluates supplier performance, drives supplier improvements and corrective actions through the SCAR process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Defines, develops and implements Supply base strategies that drive improvements is supplier selection, development, and leverage across customer programs for quality improvements and cost savings.

Provides regular updates to Quality Engineering Manager on the execution of the strategy.

Provides support for NPI activities by participation in the AQP process as required

Ensures that all production critical supplier issues are resolved in a timely manner, and corrective actions are implemented.

Defines and develops the appropriate Inspection Plans and Inspection Methods, directs Receiving Inspection Auditors

Defines and develops the inspection processes via inspection aids and instruction guidelines.

Ensuring ongoing site supplier evaluation is performed. This would be achieved by using site information collected from Receiving Inspection, MRB, Customer Returns, SCAR database and by liaison efforts with customer work cells. Performance will be reported internally, to the supplier, and to the customer where applicable.

Monitors and drives PPM issues with the supply base in addition to helping them achieve “Dock to Stock” certified with Jabil (in accordance to the vendor performance system).

Reviews all supplier discrepancies. Coordinates and tracks the corrective/preventative action effort.

Proactively communicate information or issues that may impact the product costs or manufacturability to all affected departments.

Provides insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies with the supply base.

Leads SCAR – Supplier Corrective/Preventive Action process for problem resolution and continuous improvement, including critical analysis of supplier DOE, CPK, Gauge R&R studies

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply and follow all procedures within the company security policy.

Site RoHS subject Matter Expert

May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Strong electro / mechanical background desired; knowledge of plastic injection molding & tooling, metal stampings & tooling, metal fabrication, machining and various electrical components, connectors, PCB & PCBA, cable assembly, full assembly integration etc.

Able to read and interpret mechanical drawings (6 sigma training desired).

Good skills in MS excel, word, power point, visio, and project.

Understanding of the quality system, medical and commercial regulatory requirements and how they relate to the business.

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree required, Bachelor’s degree in Engineering preferred.

3-5 years of experience in Quality or Manufacturing Engineering

Or an equivalent combination of education, training or experience.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Job Description

• Fetch and bring clients to their corresponding transport vehicle.
• Conduct daily visual checks on the client's health, mobility, and well-being status.
• Conduct morning orientation to clients.
• Facilitate physical exercises prescribed by the Physiotherapist.
• Plan, design and conduct diversional activities.
• Ensure client’s participation in activities and exercises.
• Assist in meal preparation, meal serving, and feeding (oral & NGT) as needed.
• Render custodial care as needed (Haircut, nail care, skin care, changing of diaper, showering).
• Assist seniors in their basic activities of daily living (BADLs) including personal hygiene, custodial care and transferring.
• Ensure and maintain the cleanliness of the daycare surroundings.
• Assist in outing activities.

Requirements:

• Minimum Primary education with basic English
• Class 3 driving license
• At least 2 years of driving experience

We are looking for a Digital Trainee to join our company.

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to explore and develop new opportunities within the renewables, offshore and energy industries. Supporting a diverse and inclusive workplace, with thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation, and unparalleled customer experiences one step further.

Who you are:

You will support development and implementation of digital projects for Wilhelmsen Ships Service. You will also be introduced to other Wilhelmsen Ships Service activities.

Required experience and skills:

• Master’s degree in engineering, technology, business or other relevant
• Graduate or 1-2-years of experience.
• Knowledge of Python, Matlab, R or similar programming languages.
• Curious mindset, and the ability to problem-solve, innovate and identify new ways of working.
• Excellent communication skills and ability to communicate with all levels of the organisation.
• Service minded and can-do attitude.
• Analytical and structured with commercial mind-set.

What you will be doing:

• A two-year program providing experience in different roles to gain experience and knowledge of the different segments in Wilhelmsen to become capable of mastering numerous functions within the company.
• Be assigned to different roles based on business needs and priorities to provide support and contribute to business and project development activities.
• Drive and /or contribute to projects within technology and innovation.
• Excel through individual responsibility and challenging tasks.
• Participate in specific projects as required.
• Be an ambassador for cross-company collaboration.

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Digital Trainee.

• Supports the teachers in preparing materials and resources needed for learning experiences in the classroom
• Support teachers in preparing classroom for sessions and clearing up after sessions
• Support teachers in implementation of lesson plan, classroom management and carrying out classroom routines
• Provide support to students to ensure smooth class transitions
• Ensure a safe and stimulating educational environment for the well-being and safety of the children
• Perform miscellaneous job-related duties as assigned
• Provide administrative and logistical support for the development of outings and other outreach activities.

• Candidate must possess at least GCE ‘N’ Level/O’Level/NITEC
• Desire to learn about autism and the patience to teach special needs students
• Passion to help special needs students maximise their talents and potential
• Good verbal and written communication skills in English
• Strong problem-solving and organisational skills
• Working hours: 8am to 5pm, Mondays to Fridays

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

RESPONSIBILITIES:

• Networking, software installation & update
• Email & WMS setup & resolve
• Company domain connection
• Other duties

REQUIREMENTS:

• 1 years working experience in related industry
• Min Diploma

OTHER INFORMATION:

• Location : Pandan Crescent
• Working Days/Hours : 5 days / 8:30am – 6:00pm
• Salary: Up to $3,000 (salary will commensurate according to experience & qualifications)
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose:

The Engineer shall be rotated to provide technical support and work in the 3 units in Technology Support:

• TV Studios & OB Support (TVS)
• Media Delivery (MD)
• Technical Support (BE IP)

The Scope:

The Engineer is expected:

i. TV Studios & OB Support (TVS)

• To support the design, installation and maintenance of broadcast enterprise systems for Studio Production, Location Unit and Outside Media Production. He/She assists in delivering infrastructure projects, which includes system integration, acceptance tests and enhancement work.
• To perform preventive and corrective maintenance of broadcast related equipment and infrastructure which involves delivering infrastructure projects as per technical instructions, standard procedures and learning on-the-job in maintaining TV Studios, Outside Broadcast Production, OB van systems/ equipment and Parliament House for live broadcast and production.
• To assist in the setup and provide technical support of production facilities for major events coverage.

ii. Media Delivery (MD)

• To support the design, installation and maintenance of allocated parts of the organisation's linear and non-linear media equipment and infrastructure.
• To assist in delivering Contribution infrastructure projects which includes maintenance on microwave link, fibre link, cellular data bonding link and other types of wired and wireless links equipment and infrastructure which involve delivering Media Contribution projects as per technical instructions, standard procedures and learning on-the-job in a project environment.
• To assist in the setup and support the media connectivity and delivery from outside locations to base for live broadcast and production.

iii. Technical Support (BE IP)

• To support the design, installation and maintenance of broadcast enterprise and production IP infra media network.
• To assist in delivering infrastructure projects, which includes system integration, acceptance tests and enhancement work.
• To perform preventive and corrective maintenance of broadcast related equipment and infrastructure which involves delivering infrastructure projects as per technical instructions, standard procedures and learning on-the-job in maintaining broadast controller, orchestrator and monitoring system for media IP network.

Requirements:

• Degree in Electronic & Electrical Engineering or Information Engineering & Media or Computer Engineering from a recognised tertiary institution
• Hands-on Engineer with interest in broadcast engineering
• Knowledge in IT and computer network
• Proficient in written and communication skills
• A team player who is able to work independently and is prepared to perform shift duties

Responsibilities:

• Assist the class teachers in class preparation, follow-up and teaching
• Provide general assistance in all classes at the Mandarin Centre
• Attend in course preparation as assigned
• Participate in staff meetings
• Supervise informal activities as directed

Requirements:

• Diploma/Degree/Master in General Education or Early Childhood qualifications
• Minimum 2 years’ relevant experience in similar industry
• Excellent in Chinese (spoken and written)
• Energetic, passionate and good team player
• Enjoy working with children
• Willing to work in a Mandarin Centre located at Rochester Mall
• Every Saturday from 8.30am-4.30pm

Interested candidates, please send your detailed resume with expected salary online. Only suitable candidates will be contacted.

Founded in 1996, Huabao Flavours & Fragrances Co., Ltd. is the largest Flavour & Fragrance house in China, engaged in the research & development, production, sales and services of tobacco flavors, food flavours, fragrances and food ingredients. Our company in Singapore - Huabao Asia Pacific Pte Ltd is currently looking for dedicated and talented individuals to join the team.

Procurement Manager & Sales Support Specialist

Job Description:

1. Execute purchase orders and contracts, and implement purchase procedures
2. Strong knowledge and skills price negotiation, planning and order process
3. Implement and improve the cost reduction and control plan
4. Develop, assess, and manage suppliers, and maintain their relationships
5. Fill in the relevant procurement form, and prepare the procurement analysis (supplier market dynamics and risks etc) and summary report
6. Familiar with raw materials procurement in flavour or food ingredient industry
7. Collaborate with internal stakeholders to achieve business objectives
8. Prepare in-depth analysis in support of sourcing strategy development

Requirement

1. Degree in international trade, fine chemistry or related fields
2. 3 years + of experience in raw material procurement (chemical/flavour/food ingredient) and foreign trade related work, familiar with general custom clearance procedures
3. Experience and knowledge in strategic buying
4. Familiar with the import and export operation process, and the policies of the customs inspection
5. Must be familiar with import operations such as bonded warehouse and general trade procedure
6. Work proactively & open minded and willing to learn new skill set
7. Good communication skill to persuade and influence both internal and external stakeholders

• Position : Service Technician -Mechanical/Pumps
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (Depend on experience) : Up to $3700 + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Permanent
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Perform the duty to repair and overhaul all pumps
• Perform hands-on on-site troubleshooting, service and minor repairs.
• Packing and verification of incoming shipment.
• Maintenance of workshop machines and equipment.
• Ability to use Internal t System to source for technical information relating to pumps product and systems

Requirements:

• 2 to 3 years of working experience in pumps or industrial equipment will be preferred.
• Possess a good attitude towards troubleshooting mechanical related faults and creating a viable solution.
• Dynamic, self-driven, motivated and most importantly, a hardworking individual with an attitude to learn and advance

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Registration & Admission

· Perform accurate registration for Emergency Department patients

· Manage billing for patients including payment & deposit collection

· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

· Assist patients / NOK / general public on general enquiries over the counter or through telephone

· Any other duties assigned from time to time

Bed Management

· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)

· Liaise with clinicians and inpatient nursing for bed related matters

· Generate daily report and information for dissemination to the relevant stakeholders.

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

Description

PRINCIPAL DUTIES AND RESPONSIBILITES

• General Scope:

o Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)

o Physically set up computers and software system installation

o Perform basic hardware moves and changes

o Record and manage all incidents and requests in ticket-tracking system

o Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer

o Develop and update new and existing process

o Proactively inform management of trends, significant problems and expected delays

o Provide other IT-related support as required by the business

o Documentation of products support and processes

o Update and manage inventory on new incoming hardware orders

o Communicate with vendors for incoming hardware orders and repairs

• Project Focus:

o Resource will need to assist users to migrate BYOD (Bring your own device) to CP (Corporate phone) where device platform includes iOS and Android

o Support includes but not limited to, assist user to setup new phone, troubleshooting during migration, get user sign off to show work completion, inventory tracking and reporting

Qualifications

LANGUAGE

• English: Advanced level - strong verbal, written, listening communication experience

EXPERIENCE

• 2 to 5 years of IT support experience

• Solid understanding of PC hardware/peripherals

• Exposure of mobile OS such as Apple iOS and Google Android

• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite

• Basic understanding of network and server-side infrastructure

• Experience in delivering superior customer service experience

SKILLS

• Ability to make sound decisions following approved procedures in a fast-paced environment

• Ability to effectively manage multiple tasks occurring simultaneously

• Ability to work independently with little supervision

Working Hours Coverage

COVERAGE HOURS

· Monday to Friday

· 9:00 – 18:00

· 8 working hour per shift defined by team manager within coverage hour above

· Extreme weather WFH/remote coverage

PAID OVERTIME WORK

· Required occasional non-office hours (weeknight, weekend & Holiday) paid overtime work on team rotation basis

• Position :Customer Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

We are seeking a motivated Administrative Executive to join our team in Singapore.

Job Description

● Ensuring the smooth operation of the company’s digital investment platform by:

○ Processing investor’s withdrawal request

○ Attending to investor’s emails/calls about investment and other related matters

○ Report and resolve any platform’s technical issue with the IT team

● Prepare monthly monthly, quarter, and annual submissions to MAS

● Liaising with outsourced compliance consultant to ensure legal compliance with government regulations

● Liaising with the corporate secretarial firm on all company secretarial-related matters

● Maintaining company records on directorship, shareholding and company secretary

● Assist in other administrative matters as required, including corporate documents/letters filing and document submission to relevant external parties

● Provides ad hoc support around the office as needed.

Requirements:

● Strong verbal and written communication skills

● Ability to multitask, organised, meticulous and resourceful.

● Proficient in MS Office applications including Excel, Word, and PowerPoint

● Ability to handle confidential information professionally and discreetly.

● Candidates with a bachelor’s degree business or finance are preferred.

Service Technician (Fire Protection)

Job Description

• Carrying out routine and ad hoc testing and servicing of Fire Protection system at each site
• Able to carry out trouble-shooting & Fault Finding on Site
• Coordinating and communicating with engineers and external clients.
• Performs other duties and responsibilities as assigned

Job Requirements

• Diploma/Nitec in Engineering field (Preferable Electrical / Mechanical)
• Experience in Fire Protection/M&E Engineering field will be preferable
• Possess of class 3 driving license will be preferable

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 152A Bedok South Road, #02-02, Singapore 461152

About the job

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

You will join our dynamic sales force in advocating for customer success. The key to your success will be in your drive and ambition to develop strategic account planning and developing client relationship management.

RESPONSIBILITIES & TASKS:

Client Relationship Management:

• Develop a positive relationship with customer shareholders, channel partners, sales counterparts, and executive sponsors to drive Managed Services & Business Process Operations adoption.
• Act as the primary point of contact for all customer inquiries, concerns, and escalations, ensuring timely resolution and satisfaction for Managed Services & Business Process Operations.
• Develop customer engagement strategy and execute accordingly.

Strategic Account Planning:

• Collaborate with clients to understand their business objectives, challenges, and opportunities.
• Develop and execute strategic account plans to align our Services and Solutions with the client's goals and drive value-added services.
• Become the “trusted advisor” on Document & Workplace services to address the client’s business environment and challenges.

Customer Success Advocacy:

• Serve as a customer advocate within the organization, championing customer needs and requirements to relevant internal teams.
• Proactively identify opportunities for upselling or cross-selling additional services to enhance customer success and satisfaction.
• Influencing product roadmap and continuous improvement opportunities.

Provide the right training sessions to induce more customers’ usage:

• Develop, plan and conduct onboarding, refresher and relevant training courses to drive adoption and usage of our product, solution and services.
• Provide ongoing training and support to clients to maximize the utilization and effectiveness of our offerings.

Qualify, pursue and close large-scale new services businesses and drive successful renewal.

• Work on Business and Financial models. Provide business rationale and risk assessment to management.
• Lead contract negotiation and closure.
• Effective engagement with Account Management team, Services Delivery team, & Professional Services team, etc.

REQUIREMENTS:

• Bachelor's degree in Business Administration, Computer Science, or related field.
• Proven experience in customer success management, preferably within the IT services, Managed Services, and solutions industry.
• Strong understanding of IT hardware, cloud technologies, Managed Services, and software solutions.
• Independent ownership of work streams/projects and deliverables is a pre-requisite
• A strong ability to collaborate internally with people across sales and corporate responsibilities.

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 222C Bedok North Drive, #01-66, Singapore 463222

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 4 Dover Road, Singapore 130004