Total 1,761 Customer Service job vacancies in potong pasir north east

Overview of the job

Did you know that at P&G we consider Product Supply (PS) as the engine that accelerates value creation? Getting thousands of different products onto the shelves in our customer's stores in the right quantities with precise quality in a very good time manner really does present meaningful work every single day!

We are looking for a ESS Operations Leader for ASEAN & MEA for our PHC Regional Business Unit (RBU) who can be a great collaborator with very diverse teams in the Personal Health Care Organization as well as with our External manufacturing business partners. This person will be accountable to ensure Business processes are in place and to deliver the Commercial Business Plan with Operational Excellence. Value accr

etive growth through supply chain mastery, business acumen, and organization building.

Your team

You will report to Senior Director, Supply Network Leader for the RBU. The role will supervise a diverse team of people in ESS Operations, extended Multi-functional team including ESS Quality, ESS Purchases, ESS MPD, ESS Business Planning closely engaging with external multi -functional- Commercial & R&D teams, Finance, Regulatory & R&D team members.

How success looks like

• End to end execution of ESS Supply Chain Operating strategy with External Business Partners.
• Outstanding supply service delivery of Service & Cash targets of ESS Supply Chains.
• Deliver Cost - Net Structural Savings by creating a pipeline of Ideas and
• Deliver Flawless Initiatives of the PHC Business Unit that touch the ESS manufacturing sites.
• Highly engaged & capable ESS organization and improving pipeline for future PS leaders

Responsibilities of the role

• Develop & Implement ESS Operations Master Plan for ESS Supply Chain . Drive strategic decisions impacting supply chain with the lead team
• Deliver best-in-class customer service, Quality, Cost & Initiative partnering closely with BU PS leaders and External manufacturing sites
• Achieve end-to-end supply chain operational sufficiency to support profitable business growth
• Build a robust ESS Operations Organization.

Role Requirements

• 10+ years of consumer & Pharma goods supply chain, manufacturing, operations, quality assurance, Planning and customer service experience.
• Experience in dealing with External Manufacturing partners. Building relationships & Influencing External partner Organization will be critical.
• Experience in production management, Operational efficiencies , Initiative delivery through External manufacturing sites.
• Experience in leading and collaborating with large multi-functional teams with varied strengths.
• Knowledge & expertise of manufacturing & Operational excellence. Knowledge & Experience in IWS system will be preferred.
• Effective English communication skills, both oral and written. Communication within internal P&G stakeholders and External Manufacturing partner.
• Fluency in Bahasa language (Oral & Written) is preferred.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Job Summary

• Work closely with Centre Manager/ Mobile Medical Services Manager in the provision of frontline counter services to patients in medical centres or mobile medical services events.
• Assist patients to verify their service requirement, managing patient queues, handle enquiries and to provide administrative support to the Centre Manager and Resident Physician.

Job Description

Registration

• Responsible for reception of all appointment and walk-in patients at the medical centre or mobile medical services event.
• Responsible for accurate appointment scheduling / booking and registration for patients accurately via clinic system including updating of patient’s personal particulars such as email, mailing address and contact number.
• Ensure patients’ identifiers are verified for all patients when handling patient registration, which includes the verification of tests/procedures ordered by doctors.
• Ensure that relevant instructions are communicated effectively to patients prior to their tests/procedures.
• Ensure relevant Authorization Forms are filled in accurately with patients’ endorsement and approval.
• Ensure accurate application of promotions and discount vouchers appropriately and to validate its utilization via the clinic system.
• Adhere to policy and standard operating procedures.

Cashiering and Medical Records Management

• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.Collect basic bio-data (e.g. visual acuity, near/distant, colour vision, wt, ht, BMI, etc.).
• Accurate and meticulous in performing cashiering duty when assigned.
• When assigned, to ensure the timely dispatching of medical reports, proper records and documentation of courier services in line with PDPA requirements.
• Tally and check end of day collection and supporting documents.

Service Excellence

• Ensure a high standard of professional service to clients, meeting customer service and quality KPIs as determined by the department.
• Proactively identify customer’s needs and sustain a culture of service excellence within the organisation.
• Work collaboratively and effectively with other teams within the medical centre and/or mobile medical services event to contribute to the performance of the team.
• Follow up and support reporting officer in handling patient relation issues.

Equipment, Supplies, and Maintenance

• Responsible for keeping inventory of office equipment and their maintenance, including ensuring there are sustainable supplies of stationery and other consumables.
• Responsible for keeping inventory of office equipment and their maintenance, including ensuring there are sustainable supplies of stationery and other consumables.

Others

• Keep self-informed and up to date on product and services offered across the organisation.
• Attend training as assigned by Centre Manager/ Mobile Medical Services Manager
• Able to be deployed to other medical centres including supporting of Community Health Day and MMS events when necessary.
• Guides and if needed escorts patients to various stations as and when required.
• Any other tasks assigned by the Centre/ Mobile Services Manager.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

On behalf of our client who is in the building equipment space, we are looking for Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials/resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

• Diploma in Mechanic/Electrical/Mechatronic Engineering
• With at least 2-3 years of experience in a supervisory /team lead role
• To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298

PURPOSE

We are seeking a skilled Proposal and Service Designer to join Fujifilm Business Innovation APAC. In this role, you will be instrumental in creating persuasive proposals and service presentations for clients, ensuring a visually captivating representation of Fujifilm's business initiatives.

ROLE

• Collaborate closely with internal teams to understand business needs and objectives.
• Develop and design compelling pitch decks, presentations, and proposals that effectively communicate Fujifilm's value proposition.
• Create visually appealing and innovative graphics, infographics, and layouts to enhance presentation materials.
• Conduct thorough research to gather relevant data and insights to be incorporated into proposals.
• Ensure consistency in branding, messaging, and design across all proposal and presentation materials.
• Think creatively to provide unique and out-of-the-box solutions for presentation challenges.
• Work within tight deadlines, managing multiple projects simultaneously.
• Stay updated on industry trends and incorporate fresh ideas into design concepts.
• Collaborate with cross-functional teams to gather input and feedback for continuous improvement.
• Maintain a high level of attention to detail in all aspects of design and content creation.

REQUIREMENTS:

• Bachelor's degree in Graphic Design, Marketing, Communications, or a related field.
• Proven experience in proposal and service design, preferably in a corporate or B2B setting.
• Proficiency in Microsoft Office Suite, particularly PowerPoint, and familiarity with graphic design tools like Adobe Creative Suite.
• Strong understanding of business concepts and the ability to translate complex ideas into visually appealing presentations.
• Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
• Creative thinking and problem-solving skills to develop unique and engaging presentation materials.
• Ability to work independently and manage time efficiently in a fast-paced environment.
• A portfolio showcasing previous work in proposal and service design.

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an FB-managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer

Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the FB Client Manager.
• Manage risk during transition and transformation
• Ensure compliance with FUJIFILM Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all FB information entrusted to and not limiting to proper classification & handling of FB documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FB Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

• Position: Customer Service/Sales Admin Assistant (Junior Role) - Up to $3000 + AWS
• Location: Lower Delta Road (2 Bus Stops from Tiong Bahru MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm AND 1 Saturday per month Half Day
• Salary (commensurate with experience): Up to $3,000 + AWS + Medical Benefits + 14 Days Annual Leave
• Duration: Permanent
• Industry: Civil Engineering

Responsibilities:

• Prepare quotations and do follow up with customers
• Liaise with Sales and Site Inspectors on the needs of the customers
• Maintain and file documents records
• Handle general call enquiries
• Maintain customer database record
• Perform purchasing roles
• Assist in sourcing of product Any other ad hoc duties assigned

Requirements:

• Minimum Nitec in relevant studies
• Must be able to work in a fast pace environment
• Must be proficient in Microsoft Office, Outlook etc
• All with relevant experience welcome to apply

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4200 gross ($3500Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

PURPOSE

We are seeking a skilled Proposal and Service Designer to join Fujifilm Business Innovation APAC. In this role, you will be instrumental in creating persuasive proposals and service presentations for clients, ensuring a visually captivating representation of Fujifilm's business initiatives.

ROLE

• Collaborate closely with internal teams to understand business needs and objectives.
• Develop and design compelling pitch decks, presentations, and proposals that effectively communicate Fujifilm's value proposition.
• Create visually appealing and innovative graphics, infographics, and layouts to enhance presentation materials.
• Conduct thorough research to gather relevant data and insights to be incorporated into proposals.
• Ensure consistency in branding, messaging, and design across all proposal and presentation materials.
• Think creatively to provide unique and out-of-the-box solutions for presentation challenges.
• Work within tight deadlines, managing multiple projects simultaneously.
• Stay updated on industry trends and incorporate fresh ideas into design concepts.
• Collaborate with cross-functional teams to gather input and feedback for continuous improvement.
• Maintain a high level of attention to detail in all aspects of design and content creation.

REQUIREMENTS:

• Bachelor's degree in Graphic Design, Marketing, Communications, or a related field.
• Proven experience in proposal and service design, preferably in a corporate or B2B setting.
• Proficiency in Microsoft Office Suite, particularly PowerPoint, and familiarity with graphic design tools like Adobe Creative Suite.
• Strong understanding of business concepts and the ability to translate complex ideas into visually appealing presentations.
• Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
• Creative thinking and problem-solving skills to develop unique and engaging presentation materials.
• Ability to work independently and manage time efficiently in a fast-paced environment.
• A portfolio showcasing previous work in proposal and service design.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Job Responsibilities

• Reporting to the local IT Supervisor
• Provide a high level of customer service. Provide support and troubleshooting of hardware and software problems to the end-users
• Involved in the company new system implementation as well as provide user training to the end-users
• Provide support for in-house application system and software upgrading that includes instatllation, configuration and troubleshooting of application system problems
• Coordinate with vendors or suppliers or internal support teams to solve problems
• Ensure compliance of the IT systems with corporate policy or guidelines
• Share service support whereby need to travel to few office locations to provide support

Job Requirements

• Diploma / Bachelor's Degree in Information Technology, Computer Science or related field
• Over 2 years’ work experience in IT support
• Familiar with Windows Operating Systems (Microsoft Windows 10, active directory, teams and office 365)
• Network skills: Internet connectivity, Mail host services, Network (LAN, WLAN, WAN, VPN) etc
• Mobile Technologies (iOS, Android)
• Customer relationship management skills proven within previous environments
• Can work independently with strong analytical and problem solving skill

SERVICE TECHNICIAN (HOME APPLIANCES)

$1,900 to $2,800 per month

Job Description

Servicing & Repair

· Repair, maintenance and test tasks for home appliances

· Providing service and customer support

Requirements

· Working Hours: 5.5 days (Monday – Friday : 08:30am to 05:30pm, Saturday: 08:30am to 12:30pm)

· Relevant working experience

· All ages are welcome to apply

· Able to speak English and Chinese in order to assist and communicate with clients.

· Near Simei (East region)

· Salary will be commensurate based on experience and qualifications.

· Please call 96178475 during office hour if you are interested

Responsibilities:

• Perform administrative duties and provide customer service to our patients
• Responsible for registration and billing, payment/deposit collection, appointment scheduling as well as providing financial advise to patient
• Responsible for assigning beds and scheduling follow up appointments for patients.
• Any other duties assigned from time to time

Requirements:

• GCE 'N'/'O'/'A' Level, NITEC, Higher NITEC or Diploma in any relevant discipline
• 1 to 2 years of working experience are welcome to apply
• Good interpersonal & communication skills
• Proficient in Microsoft Office applicantions

Working Schedule (Staggered hours):

• 8.30am - 5.30pm (shift 1) / 10am - 7pm (shift 2)
• You are required to work on weekends and Public Holidays on rotational basis

Job Description:

• Hands-on to install, service & repair of lighting & indoor farming equipment.
• Communicate & manage customer’s expectations.
• Promote safety, assist in improving and ensuring workplace safety.
• Other ad hoc duties.

Job Requirements:

• Secondary level with 1-2 years of hands on repair experience.
• ITE/ Diploma in Electronics/ Mechanical/ Electrical/ Automotive or related field are welcome to apply. No Experience required.
• Preferably with Class 3 Driving Licence.

5 day work week with overtime

Interested applicants, please send us your resume with your Last/ Current drawn salary, Expected Salary, Notice Period to us.

• Position : Sales Support Admin - Up to $3200 + AWS - Training Provided - WEST
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products

Main Responsibilities:

• Processing of sales orders, delivery orders, and invoices accurately ad timely
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment.
• Prepare written and verbal quotations to customers timely and accurately.
• Follow up on inquires through communication channels, maintaining strong customer relationships at all times.
• Procuring new clients through direct contact, word-of-mouth and cold calling
• Other duties as assigned by management.

Requirements:

• Min. O levels and above
• Training will be provided.
• Proficient in MS Office application such as Word, Excel
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an FB-managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer

Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the FB Client Manager.
• Manage risk during transition and transformation
• Ensure compliance with FUJIFILM Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all FB information entrusted to and not limiting to proper classification & handling of FB documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FB Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Purpose

The AI Centre for Educational Technologies (AICET) is a research centre that is focused on developing technologies to improve learning. AICET collaborates with the Ministry of Education, Singapore and the National University of Singapore on various projects to build systems that provide immediate personalised feedback to the students, providing content that adapts to their performance, and improve assessment and grading efficiency and effectiveness.

The Software Engineer will be part of a team that will build next generation education platforms for the AI Centre for Educational Technologies. (AICET).

Job Description

To build software for the AI Centre for Education Technologies (AICET) under one of the AICET’s projects. Current projects include:

1. Codaveri – An auto-feedback programming system
2. Coursemology - a gamified e-learning platform
3. Softmark – An online grading tool

The exact responsibilities and project assigned will be discussed with the successful candidate subject to suitability and also depending on AICET’s needs.

Qualifications

• A graduate or postgraduate degree in relevant discipline. Those with no experience are welcome to apply.
• Team player with excellent communication and interpersonal skills.
• Ability to build a collaborative working relationship with people at all levels.
• Familiarity with web development with modern tech stacks and technologies like Ruby on Rails, nodejs, Golang, React, and JavaScript/TypeScript.
• Experience with AI and/or EdTech platforms and system will be preferred.

Job Responsibilities:

• Plan, supervise, and implement the program for the class in accordance with the policies, guidelines, frameworks and philosophy of the centre.
• Address each child’s educational and developmental and keep accurate records of children’s progress
• through checklists, progress notes, photographs and anecdotal records.
• Provide a safe and stimulating environment for children to work and play in.
• Meet with parents to address any concerns or at parents’ request. Keep Principal informed about student concerns or difficulties.
• Complete progress reports on children for each semester and prepare a developmental portfolio for each child.
• Render basic first aid as and when necessary.
• Being responsible for the arrangement, appearance, decorations, and learning environment of the classroom.
• Attend all teachers meetings and professional development sessions, and participate on committees and activity teams as required. Attendance is mandatory.
• Work cooperatively with other staff/ teachers to ensure optimal benefit for children
• Display a positive attitude, work cooperatively with other staff members and assist new teachers with settling in to MindChamps PreSchool
• Other adhoc duties that might be required from time to time as assigned by your supervisor/the company.

Job Description

The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.

Key objectives are to:

•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.

•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.

•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services

•Plan and strategize data center requirements to meet SIA current and future IT roadmap.

Responsibilities:

Lead and manage:

•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.

•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.

•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings

•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster

Ensure optimal performance:

•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.

•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.

•Of operational efficiency and resource utilization.

Plan and execute:

•Preventive maintenance schedules and corrective actions for identified issues.

•Emergency response procedures in case of power outages, equipment failures, or other disruptions.

•Budgetary allocation and resource management for the data centre facilities.

Maintain compliance:

•With all relevant safety, environmental, and regulatory standards.

•Lead and manage data center audits

•Documentation for all systems and procedures.

Collaborate:

•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.

•With external vendors and service providers to maintain and upgrade equipment and systems.

Data Cente strategy and migration:

•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization

•Work with IT team for data centres space and power requirements

•Work with and support IT team for any data centre migration as required

•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.

Requirements

•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management

•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure

•Proficient in data centre monitoring and management software

•Familiar with data center fiber and structure cabling would be a added advantage

•Possess Datacenter certification eg. CDCP, CDFOM

•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements

•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.

•Excellent organizational/administrative skills as well as strong communications & interpersonal skills

•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.

•Willing to work on non-office hour and weekend including public holidays

Overview

PCF Sparkle Care is an integrated eldercare facility. The Senior Care Centre provides centre-based community care services for seniors who are physically frail and in need of supervision during the day while their loved ones are at work.

Executive (Partnership Development & Project Management) , Senior Care Divsion

Job Description:

Partnership

• Assist Manager to draw up partnership agreements (eg. MOUs) for review and approval and successful implementation of partnership workflow/processes and systems. (eg set up of agreed workflows between partners for the partnership)
• Coordinate with other team members within Sparkle Care and external partners to ensure all aspects of the core partnerships can work effectively e.g., facilitate seamless delivery of the continuum of care between the inhouse and external AAC, SCC and the HPC+ teams.
• Collect and compile KPI information for data reporting and KPI Submission on a weekly/monthly basis.

Active Aging Centres

• Cover day to day operations in the Eldercare Service at the designated Senior Care Centres or newly awarded Active Ageing Centres as required.
• Deliver a high level of customer service and engagement with seniors and community partners.
• Maintain proper records and documentation of networking and collaboration, incidents and phone calls/communications.

Volunteer Management

• Contribute to Sparkle Care’s Volunteer Management effort, where needed.

Other Duties

• Assist in the review of programmes and service offerings from time to time to keep up with the development in the eldercare sector.
• Participate actively in ad hoc projects to improve service quality and brand name of PCF Sparkle Care
• Any other responsibilities as assigned by the Reporting Officer

Job Requirements and Qualifications:

• Bachelor’s degree or diploma from an accredited University or Polytechnic
• Preferably with at least 1 year of working experience in an eldercare setting or befriending and buddying services [or volunteering services]
• Good communication and interpersonal skills
• Possesses a passionate and sincere disposition to work with seniors

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

Job Requirements

· Good to have EUC Support, IT helpdesk /IT support experience desirable.

· General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

· Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

· Support on desktops, notebooks, printers, scanners hardware components.

· Provide support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

· Printer Maintenance.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

Duties & Responsibilities

Plan, supervise, and implement the programme for the class in

accordance with the policies, guidelines, framework and philosophy of

the centre.

Assist in preparing and implementing the programmes for children.

To assist the main class teacher in managing challenging children using

appropriate behavioural strategies.

To be able to assist in teaching appropriate mealtime behaviour and

supervise playtimes.

To assist the main class teachers in the toileting needs of the children.

(bringing the children to the toilet)

To assist in administrative areas such as typing out various reports (e.g.

IEP, Progress Report, Educational Report) to support the main teacher.

To be able to provide input on children’s progress during case

conferences or at any other discussion points.

Assist with planning, sharing ideas and exchanging feedback with the

the entire team at least once a month.

Prepare age and developmentally appropriate teaching aids.

Evaluate and maintain records of children’s development.

To render basic first aid as and when necessary.

Responsible for the upkeep of teaching resources, preparing art and craft

materials, arrangement, appearance, decorations, and learning

environment of the classroom.

Use positive discipline techniques at all times.

Maintain and build relationships with children and parents.

Job Requirements

Certificate / Fundamental in Early Childhood Care & Education or

Special Needs Education is an advantage.

Creative and inspiring with loving energy.

Excellent communication and classroom management skills.

Be familiar with all working curriculum documents, handbooks and

policy manuals.

Knowledge in educational development.

Passionate about working with children with special needs.

Tuesday to Saturday work week

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

Positions :

Infant Care Teacher ( Chinese Language / English Language Teacher)

Benefits :

· Established Childcare centre located at TAMPINES (5 mins to MRT)

· Good career prospects and developments

· Attractive remuneration packages, bonus and benefits

· Salary range from $1,800 to $3100) Depending on qualification and experience and posting)

Job Requirements:

· Must possess at least one of the following Early Childhood certification:-

1. Advanced Certificate in Early Years (ACEY)

2. Certificate In Infant & Toddler Care (CIT)

3. Higher Certificate in Infant Care (HCIC)

4. DPL Certificate (L1 or L2)

· Registered with ECDA as EY1 or EY2 Or L2 or L1

· Good communication and interpersonal skills

· Fresh graduates are welcome

· Able to commence work soon is preferred.

· To work as a team

ATTRACTIVE MONTHLY INCENTIVE PAYOUT and other Incentives and benefits

Call Cecilia at 90690910 or resume to email:[email protected]

Responsibilities:

• Provide 1st level of application support to users
• Classify the problem on the spot and provide immediate response
• Inform project team for follow up actions
• Track the problem status and update user on incident status
• Maintain technical operation procedures and documentation
• Perform project build and deployment to different environment
• Prepare and deliver release note to users and project team
• Support setting up the demonstration environment for Business Development Team

Requirements:

• Higher Diploma in computer science or related discipline
• Minimum 1 year of application support experience
• Knowledge on Unix/Linux, shell script, Java, Oracle, SQL, WebLogic, WebSphere is preferred
• Experience on project development, UAT and deployment is a definite advantage
• Independent in problem solving and analysis
• Good interpersonal skill, excellent service attitude and telephone manner
• On the job training will be provided.

Interested applicants are invited to send your updated resume in MS Word or PDF format via Apply Now. We regret that only shortlisted applicants will be notified.

Wilhelmsen Ships Service (WSS) is looking for a Cylinder Coordinator.

The people at Wilhelmsen don’t just hold jobs here. They make the most innovative ideas a reality – and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Wilhelmsen Ships Service (WSS) supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals.

The Cylinder Coordinator will involve efficiently addressing customer inquiries related to cylinder commercial issues, resolving complaints, and ensuring compliance with business models. The role also entails coordinating with various teams to ensure competence, proper system usage, and optimizing cylinder turnaround on vessels.

Who you will be working with:

The Cylinder Coordinator will report to the Team Lead, Cylinder Coordination East.

What you will be doing:

Customer Fronting:

• Ensuring customers receive an efficient solution to all enquiries pertaining cylinder commercial issues
• Monitor, report and follow-up on customers’ complaints/non-compliance to the cylinder business models agreed
• Support correct administration of the assets on board customer vessels, including tracking of cylinders, analyzing cylinder discrepancies onboard customers’ vessel
• Utilizing conflict resolution techniques to de-escalate tense situations
• Escalating unresolved claims and credits to ensure these are resolved within KPI target
• Responsible for adhoc control of the count of cylinders in customers’ possession

Internal Stakeholder Management:

• Communicating with the rest of the Sales & CS teams, Credit team, Global Invoicing team, KL Coordination Team and Operations
• Support and assure competence in the network related to cylinder commercial models, including training
• Ensure correct usage of internal system with regards to all applications related to cylinder commercial transactions
• Suggesting process improvements and ways of working through identifying recurring issues, trends and reporting them business process owner/manager

What we are looking for:

• Diploma in Business or similar discipline.
• Minimum 1-2 years of relevant working experience
• Ability to deal with customers in a professional and empathetic manner
• Ability to act on initiative in a proactive manner
• Good interpersonal, influencing and networking skills with awareness of global cultural differences
• Results and process driven, with an elevated level of responsibility
• Co-operating attitude, being a team player that adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and values

What we offer:  
Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.   
https://www.wilhelmsen.com/ships-service/

Sounds interesting? If you can see yourself in this role, please let us know why you are our Cylinder Coordinator.