Total 6,577 Customer Service job vacancies in raffles city central singapore

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide. The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market. Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs. Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

We are looking for a highly skilled and motivated Customer Success Manager to join GameRefinery. GameRefinery is a leading provider of feature level data in the mobile games market. We help our clients delve into the very building blocks of mobile games to uncover the drivers behind success. Leading mobile game studios, and publishers use GameRefinery for portfolio strategy, market analysis and benchmarking. You will be responsible for managing the Customer Success operations of GameRefinery services targeted to different stakeholders in the mobile game ecosystem. Duties will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. This position will put you at the forefront of the fast-growing mobile game and big-data industries and give you the opportunity to work with the most dynamic game companies in the world—from large international companies to start-ups that are working on the next big thing.

RESPONSIBILITIES:

• You manage, grow and renew assigned accounts.
• You are responsible for the entire customer lifecycle; provide excellent onboarding experience, drive & expand platform usage, execute business reviews.
• You build and execute account plans, assess churn risk and lead efforts to turn around at-risk accounts.
• You cultivate GameRefinery usage within accounts and provide best practices and day-to-day support for our users.
• You develop trusted advisor relationships with power users, decision makers and executive buyers.
• You navigate clients organizational structures, understand their use cases, define success criteria and ensure business value delivery.
• You engage with internal stakeholders (analysts, sales, marketing, product) to maximize business opportunities and help us improve GameRefinery products.

REQUIREMENTS:

• Bachelors Degree
• You bring a minimum of 2 years of customer-facing experience in SaaS interfacing with executives and a wide range of stakeholders in gaming companies.
• You're a business savvy person able to strategize the accounts, understand customers' needs and translate them into data offering and product requirements.
• You have a strong passion for mobile games and solid understanding of the current market trends in gaming.
• You are a self motivated person with good time management skills, who enjoys working in a small, fast-paced team where you can take initiative and accountability, and generate results every day.
• You are analytical and have strong presentation and communication skills.
• Fluency in Chinese and English is a must. Japanese is a strong plus.
• Last but not least, you are a team player and fun to work with

Working at Liftoff is fast-paced, fun, and challenging, and we thrive on innovation, both with our product and with processes. Come join our team and help shape the future of mobile marketing. If this role sounds interesting to you, we would enjoy hearing from you.

Preferred location for this position is Singapore.

Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location.

The annual pay range for this position in Singapore is: OTE (On-Target Earnings = base + bonus) of 62K SGD - 88K SGD or 80K SGD - 115K SGD depending on job level.

Note: There is a commission on upsell renewals on top of OTE.

#LI-JH1

Liftoff is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.

AGENCY AND THIRD PARTY RECRUITER NOTICE:

Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.

We are looking for individuals who are enthusiastic, energetic and have a passion for service to represent Morton's in the dining room and bar with flawless service and Genuine Hospitality.

Responsibilities

• Presenting menu and giving food & beverage recommendations
• Taking and placing orders
• Managing guest experience and ensuring guest satisfaction
• Removing plates and glasses
• Closing and delivering checks
• Setting tables, clean and restock condiments and supplies, and other side duties as assigned

Requirements

• Positive attitude with good communication skills
• Team player
• Service oriented
• Minimum 1 year F&B experience
• Singaporeans only

Service Technican

• Working days: 5.5 days
• 8:30am - 5:30pm (Mon to Fri) // 8:30am - 12:30pm (Sat)
• Woodlands
• $1600 - $2600 (depending on number of years of experience)

Job Responsibilities

• To provide on-site service of equipment sold
• To set up and installed newly sold equipment
• To provide a weekly update on the jobs done to Manager

Job Requirement

• Candidate must possess at least Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent
• Driving license (class 3 preferred)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

about the company

Our client, one of the largest life insurance companies globally.

about the job

In this role as a Customer Service Specialist, you will be required to communicate to clients and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time.

In order to be successful in this position, the ideal incumbent must be able to deliver a smooth customer service experience to all customers through email communication and online chat, you will be expected to manage all feedback received and handle them with urgency and care to provide an outcome that is both fair and satisfactory.

The ideal incumbent will be expected to manage the day to day email communication with customers and distributions and provide quality customer service through reviewing, assessing and providing the response in a timely manner and meet SLA of 90% email resolution within 5 working days. You will be required to work with different business units to provide a one stop solution to the customers and resolve feedback or issues raised by customers or sales representatives.

** Office is centrally located at CBD
** 1 year contract with 1 month completion bonus
** Opportunity to convert to perm or extension (depends on performance)
** Offers hybrid work arrangement and hot desk
** Contract staff will enjoy good medical benefits and annual leave

skills and experience required

• Passionate about serving customers and provide outstanding customer service quality
• 2+ years of experience in customer service industry - ideally in Financial services sector
• Candidates with prior experience as financial consultant/advisors are welcome to apply
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage
• Highly analytical and self-motivated
• Fast learner, effective in problem solving

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Job Purpose

Provision of administrative and compliance support to broking team members of ProFin.

Job Description – Key Tasks and Responsibilities

• To support the ProFin Team by handling routine administrative work including preparation of monthly renewal listing, various broking slips, reports and presentations.
• To raise Debit Notes/ Credit Note/ Fee Invoices in timely and accurate manner.
• To prepare covering letters for dispatch of policies/invoices/endorsements to clients.
• Ensure all activities that are undertaken are compliant with regulation and Lockton’s internal standards and procedures.
• To build and strengthen relationships with clients by assisting brokers in the timely delivery of services and documentation.
• Assisting the brokers to implement, monitor and control the renewal process with clients and insurers.
• Checking accuracy of basic information on policy/endorsement/invoice to ensure that it is accurate prior to forwarding to clients.
• Ensure prompt and accurate invoicing and that clients understand the Lockton cash collection terms, monitor, follow-up and resolve debtor queries in a timely manner to ensure prompt payment of premiums and fees.
• Assist to improve and enhance administrative process of the team.
• Improving credit control and bad debt aging of team’s portfolio.
• Preparation of reports and analysis as required by Head of Department or Team Lead.
• Fully understand and assimilate into the culture of the Organisation and Department.

Qualification and Experience

Qualification

GCE ‘O’ Level

Experience

Minimum 3 years

About KidsFirst

KidsFirst is an Early Intervention School, Occupational Therapy, and Speech and Language Therapy clinic for children. Our centre works with children with special needs (Autism, Global Developmental Delay, Down Syndrome, Attention Deficit Hyperactive Disorder (ADHD), genetic disorders, and Cerebral Palsy, etc). We deliver an intensive therapy-based program and also provide 1-1 therapy services.

KidsFirst serves a mixed population of international and Singaporean clients, with KidsFirst being listed as one of the preferred Early Intervention Centres by KK Women's and Children's Hospital and National University Hospital (NUH) - Singapore.

We are located at 8 Hong Kong Street, Singapore 059651.

Our brand-new facility houses five state of the art Occupational Therapy Gyms, five Speech Therapy Rooms and two levels for the Early Intervention classrooms. Conveniently located to shopping malls and food spaces like Clarke Quay Central, Chinatown Point, Riverside Point and Hong Lim Market & Food Centre.

Our Benefits

• Competitive Remuneration
• Performance Bonus and Increments
• Medical Insurance Coverage
• In-House Career Development and external training
• An international and diverse work atmosphere
• Central Location in Singapore

Requirements

• Must have at least a professional Diploma/ Certificate (but Bachelor's degree is preferred) in Education, Special Education, Counselling, Psychology, or related field.
• Must have BCBA Certification.
• Team-oriented.
• Excellent knowledge of Behavioral strategies and related experience.
• Professional experience working with children with developmental delays and behavioral challenges.
• Preferred: Early Denver Start Model Training / RBT Certification.
• Good interpersonal skills and the ability to work with a team.

Job Description

• Maintain close relationships and communication with all stakeholders of the classroom/ school.
• Develop and supervise ABA programs.
• Provide 1:1 and small group sessions.
• Manage student behaviours in classroom.
• Develop and implement therapy protocols. Ensure holistic student welfare. Maintain case notes and report progress.
• Work with teachers to support the student's needs in their classrooms.
• Carry out special duties (e.g., outdoor recreation area monitor, extra-curricular activities, holiday camps, school fairs, open houses).
• Mentor/support Teachers in the behavioural management realm.
• Modify lessons according to each child’s ability level.
• Be knowledgeable on professional techniques and best practices in special education.
• Adhere to organization’s SOPs.
• Complete respective administrative duties (e.g., maintaining the communication booklet, attendance-record keeping, etc.).
• Maintain, adhere to and be up to date with Edu trust processes and systems.

Job Description

• Prospect for new business, researching companies and individuals that meet criteria for prospective partnership
• Develop ideal customer profiles for outbound prospecting
• Qualify inbound inquiries
• Build new methods for attracting clients
• Take initiative to help marketing convert their efforts into leads for the business development team
• Work to meet and exceed monthly goals defined to increase deal flow with outbound emails, calls, setting up meetings, etc.

Skills and knowledge you should possess:

• Experience in demand development, lead generation, or sales, ideally within SaaS
• Outstanding phone, prospecting, sales, customer service, and interpersonal skills
• Ability to build relationships with potential customers, understand their environment, and introduce new concepts to solve problems
• Ability to build relationships with internal partners, fully understand technology platform capabilities, and ability to solve customers needs
• Ability to multi-task and prioritize workload to enhance efficiency
• Represent the company and our products with a high degree of professionalism
• Must be self-motivated with a ‘can-do’ attitude

Skills Required

• Recognized degree in any field.
• Min 2 - 3 years of working experience working in sales. Preferably in international trading or SaaS software industries.
• Sales experience involving business leads collecting cold calls, and marketing.
• Possess excellent communication skills and is able to work well with minimum supervision.
• Able to handle multiple tasks and work under pressure.
• Independent and a good team player.
• Fluent in written and spoken English and Chinese/Malay. Require communication with clients in Malaysia/headquarters in China.

What's on Offer?

• Attractive Salary & Benefits
• Flexible working options
• Opportunity within a company with a solid track record of performance

Sales Consultant

• Working days: 5.5 days (One and half day off weekly; Five weekends with 7 off day)
• Need to work on weekend and public holiday. (There’s replacement off for public holiday.)
• Salary: $1800 - $2000 + Commission (Not from Luxury Industry)
• Salary: $2400 - $2500 + Commission
• Location: Takashimaya & Paragon (Orchard)

Store operating hours:
Paragon boutique - 11am to 9pm. - One hour lunch break.
Takashimaya boutique - 9.30am to 9.30pm (2 shifts)

Moring shift - 9.30am to 6.30pm - One hour lunch break.
Afternoon shift - 12.30pm to 9.30pm - One hour dinner break.
Full shift with two breaks.

Job scope:

• Oversee stores (Takashimaya & Paragon) when the Boutique Manager is off duty
• Assistance to Boutique Manager in all the duties (sales & budget, retail operations & administration, Customer Service, Merchandising & Promotions, and Staff)
• Proper execution of paperwork for all stores. Accuracy of all receipts
• Maintain good customer relationship and regular update of products to customers.
• Ensure good housekeeping of stores
• Ensure proper and timely replenishment of stocks
• Achieve sales target

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Summary

This role exists to handle policy processing transaction and deliver quality customer service.

The key result indicators for this role are:

• Provide excellent customer service to policy owner, business partner and public through various means including but not limited to letter, email, audio/video call, in person meeting, etc.
• Perform policy processing transaction independently with zero error and within target turnaround time.
• Report and escalate any daily operations issues and propose feasible solution for management review.

Responsibilities

• Collaborate with business partner and different internal teams to deliver quality customer service.
• Handle enquiry/feedback/complaint from internal and external customers through different means of contact including but not limited to letter, email, audio/video call, in person meeting, etc.
• Process financial and non-financial policy servicing transactions in different administration systems in complying to the process guidelines, target turnaround time and with zero error.
• Ensure a good follow-through of customer’s service request up to its completion.
• Report daily operations issues to team leader with proposed feasible solution.
• Manage the file retention and destruction process.
• Back up other team member to ensure service continuity.
• Comply with internal policies, procedures and the relevant laws and regulations.
• Perform ad-hoc projects or tasks as assigned.

Requirements

• Degree or equivalent
• At least 3 years’ of insurance operations experience in insurance industry.
• Strong desire to learn the ropes in preparation for a career in the insurance sector.
• Understanding of different entity structure, AML guidelines, FATCA and CRS requirements
• Able to work independently and under pressure with minimal supervision
• Customer centric mind set with a desire to provide excellent customer service
• Have good problem-solving skills
• Excellent interpersonal and collaboration skills
• Possess good verbal and written communication skill
• Good team player and accountable
• Have good organization skills and attention to details.
• Proficiency in MS office, Excel, Word, Powerpoint

Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.

Your application will be treated in strict confidence. Only shortlisted candidates will be notified.

Personal data collected will be used for recruitment purposes.

Personal data of unsuccessful applicants may be retained up to two years only.

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for more than 2 decades.

Location: East

Timing: 8am - 8pm, 8pm - 8am (Rotating Shift with 2 days off)

Benefits

• AWS and performance bonus
• Annual salary increment (subject to performance evaluation)
• Medical and Dental

Job Responsibilities

• Oversee building and data centre facilities components, including Building Management System, Fire Detection and Protection systems, Energy Management System, Chiller, Electrical
• Conduct troubleshooting and maintenance of facility equipment
• Manage contracts for facilities and equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Responds to emergency and be on 24x7 standby
• Oversee new data centre projects including renovation and maintenance
• Responsible for site inspections / audits by authorities
• Scheduling and tracking of servicing jobs and vendor management

The Ideal Candidate

• Educational qualification in Electrical / Mechanical Engineering or equivalent
• At least 1 – 2 years’ relevant experience in DC facility management and vendor management

Follow us for more updates, interview tips!

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Bryan Tay @ 97559161

Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing applications.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

• Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
• Versioning control systems: Git , AzureDevOps|TFS and SVN
• SQL scripting (SQL Server or Oracle are preferred)
• JIRA platform experience

- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

GFI GROUP

Founded in New York in 1987, GFI provides competitive wholesale market brokerage services in a multitude of global over-the-counter (OTC) and exchange listed cash and derivatives markets. Over more than 25 years, GFI has expanded both organically and through acquisitions into a broad range of markets, including fixed income derivatives, cash fixed income, emerging market financial products, energy and commodity derivatives, and equities.

Job Responsibilities:

• Book trades into the trade capture systems and manage the trade matching and clearing processes, MarkitWire skillset a must.
• Assist sales and execution teams with trade booking as required.
• Oversee day-to-day trade processing, matching, clearing, unwinds, netting and confirmations.
• Manage and resolve exceptions, fails and settlement issues.
• Carry out checks and controls, intraday and EOD. Communicate EOD status to the group.
• Liaise with Caventor teams, internal BGC teams, clients, banks and service providers as required.
• Support sales and execution teams as required with requests and queries.
• Carry out project and development tasks as required.
• Assist with the global counterparty onboarding process.
  • Oversee progress internally within BGC and with clients/banks and chase as required.
  • Update the shared status documents for internal Caventor use.

Job Requirements:

• 2 years experience in a similar role, ideally from a hedge fund manager.
• Good product knowledge and day to day processing of interest rate swaps, bonds, futures is essential with FX being useful.
• Knowledge of market risk of trades and P&L a plus.
• Proficiency in Excel & VBA a major plus.
• High level of attention to detail and “completer finisher” mentality.
• High level of multi-tasking and prioritization.
• Needs to be a self-starter and able to work independently.

GFI and our affiliates are a fair employer and have adopted the Tripartite Standard on Recruitment Practices (RP). Please also note that all data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.

We are seeking a meticulous, highly driven team player to be part of the Business Support Team (BST). BST is mainly dealing with business development to Mazars’ global clients with a presence in Singapore. This includes, relating and working with Mazars’ other offices in the region and beyond to service the global needs of Mazars’ clients.

BST is the backbone support to the accounting, corporate secretarial and payroll division (Outsourcing) of Mazars. The team performs administrative functions as well as support on all aspects of client service requests. BST is responsible for risk management, performs risk assessments for new clients in accordance with ISCA EP200 and ACRA’s regulatory requirements.

Key Roles & Responsibilities

• Assisting the BST in all administrative matters and paperwork including supporting the administrative matters of Outsourcing. This includes but not limited to mails redirections, updating of database etc.
• Preparing and supporting the Business Unit’s monthly invoicing process.
• Administration and coordination of all onboarding documents and all client-related matters.
• Administration and maintenance of all Know Your Client (KYC) and Anti-Money Laundering (AML) documents and information, including the updating of records for the Tax Business Unit in relation to shared KYC and AML documents and other miscellaneous matters.
• Maintaining the customer database in NetSuite including creating prospects, opportunities, client profiles, engagements, and others.
• To work closely with the team to ensure all supporting and administrative paperwork or functions are all well maintained, updated, recorded and available.
• Assisting the Training team in administrative matters such as creating training calendars, booking and setting up training venues, maintaining training records and etc.
• Assist in any ad-hoc enquiries or matters assigned by the Business Support Assistant Manager or Business Support Manager.

Requirements

• Minimum “O” level
• 1 - 3 years and 2 - 5 years of relevant experience will be considered for Associate and Senior role respectively, but candidates with no experience are also welcome to apply!
• Experience in international accounting / professional services firm will be avantageous!
• Strong delivery management, enforcement of timely execution and on time delivery.
• Competent in Microsoft Office such as excel and word.
• Meticulous and conscientious with an eye for details.
• Able to work proactively and independently in a fast-paced environment.
• Fast learner and good in learning new software applications/apps such as Netsuite and OpenAir will be advantageous
• Meticulous and structured
• Excellent team player
• Be outward-looking, and have a people-oriented personality, committed and driven with a keen interest to learn

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Descriptions

• Shift Management
• Beverage inventory and order management
• Cleaning
• Service Offerings
• Increase the service quality

Job Requirements

• 3 years of similar experiences

Working hours

• 5.5days a week
• Shift system 10:00am～22:00pm 3 hours break (14:30～17:30)

Job Title: Leasing Manager - Automotive Industry

Key Responsibilities:

1. Business Development: Develop and implement strategic plans to expand the leasing business, targeting both corporate and individual clients.
   Identify new business opportunities and partnerships to increase market share and drive revenue growth.
   Build and maintain relationships with dealerships, fleet management companies, and other key stakeholders to generate leads and referrals.
   
2. Client Acquisition and Relationship Management: Lead the leasing sales team in prospecting, qualifying, and closing leasing deals to achieve sales targets.
   Provide personalized consultation to clients, understanding their leasing needs and offering tailored solutions.
   Ensure high levels of customer satisfaction by delivering exceptional service throughout the leasing process and beyond.
   
3. Portfolio Management: Oversee the leasing portfolio, monitoring lease expirations, renewals, and terminations to optimize portfolio performance.
   Analyze lease metrics and financial data to identify trends, opportunities, and risks, and make data-driven decisions to drive profitability.
   Implement strategies to minimize delinquencies, mitigate credit risks, and maximize asset utilization.
   
4. Lease Structuring and Pricing: Collaborate with cross-functional teams, including finance, risk management, and legal, to structure lease agreements that meet both customer needs and company objectives.
   Develop pricing models and strategies to remain competitive in the market while maximizing profitability.
   Stay abreast of industry trends, regulatory changes, and competitive offerings to adapt leasing strategies accordingly.
   
5. Compliance and Risk Management: Ensure compliance with leasing regulations, company policies, and industry best practices.
   Implement risk management protocols to assess creditworthiness, mitigate credit risks, and maintain portfolio quality.
   Work closely with legal counsel to review lease agreements, contracts, and documentation to ensure accuracy and compliance.
   
6. Team Leadership and Development: Recruit, train, and mentor leasing sales staff, providing guidance, support, and performance feedback.
   Foster a culture of excellence, teamwork, and continuous improvement within the leasing team.
   Promote professional development opportunities and career growth for team members.
   

Qualifications:

• Minimum of 3 years of experience in leasing, sales, or finance roles in the automotive industry.
• Proven track record of success in leasing sales, business development, and portfolio management.
• Strong understanding of leasing principles, financial analysis, and risk management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead and motivate a team to achieve sales targets and deliver exceptional customer service.
• Proficiency in leasing software, CRM systems, and MS Office suite.
• Detail-oriented with strong analytical and problem-solving skills.
• Adaptable and able to thrive in a fast-paced, dynamic environment.

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Seeing the challenges of FX today with high latency and rejection rates, fragmented marketplace and outdated technology, Spark Systems sets out to build a robust trading platform designed for low-latency access to worldwide FX liquidity with smart algorithmic execution, reducing trading costs for our clients. We are also delivering our next-generation automated data-driven decision tools to help our clients discover market opportunities with deep tech and data analytics developed on our platform.

Job Overview – Client Services Specialist (Rotating Shifts)

We are looking for a Client Services Specialist within our energetic startup team. This is a fantastic opportunity to play an integral role in delivering unparalleled customer service to our clients. An ideal candidate is someone who exhibits great personality, strong passion for customer success and continuous improvement on customer service. This role will suit an individual who loves to build client relations and deliver exceptional customer service.

Responsibilities

• Perform daily system health checks.
• Provide 1st and 2nd level technical and functional support for client queries and issues over phone and email.
• Research problems thoroughly, test solutions and make recommendations to clients.
• React to critical issues on a timely basis i.e. troubleshoot, investigate and escalate (if necessary) issues and create or apply appropriate solutions to immediate issues.
• Troubleshoot problems across a wide range of technical skills including Unix, SQL, XML, FIX and Java.
• Provide assistance in our product and explaining processes in accordance with internal procedures.
• Provide project management for onboarding of (i) Client setups and (ii) Bank connections.
• Provide weekend support for deployment and post-checks.
• Configure demo environments for sales.
• Maintain awareness of relevant technical and product trends with self-learning and job shadowing.
• Work across teams to continually provide feedback, improve product, and drive future innovation.

Required

• Able and willing to work on night shifts and public holidays
• Experience working in a Technical Support environment with excellent customer service skills.
• Basic understanding of FX market and/or a desire to learn FX.
• Ability to communicate effectively and professionally, both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
• Knowledge on UNIX command line, SQL or Java programming is a plus.

Qualifications

• Minimum Diploma in Computer Studies or related discipline.
• Basic knowledge of Linux environment.
• At least 2 years of experience in support related fields is required.
• Knowledge of FX is a strongly preferred. If not, knowledge in other financial asset class is helpful.
• A positive and helpful attitude to serve customers and assist colleagues.
• Ability to multi-task, prioritize and deliver in a mission critical / time pressured environment.
• Someone who is undeterred and would not give up easily.
• Proactive with good analytical and organization skills.
• Positive work attitude, motivated and resilient in tough situations.
• A drive to learn and master new technologies and techniques.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates. ​

Join our dynamic IT team as an L1 Support Engineer (IT Admin) and play a crucial role in maintaining our organization's technological infrastructure. In this position, you'll be responsible for providing frontline support to end-users, troubleshooting hardware and software issues, and ensuring smooth operations of our IT systems. You'll have the opportunity to collaborate with cross-functional teams, learn new technologies, and contribute to the overall success of our IT operations. If you're a proactive problem-solver with a passion for technology and excellent communication skills, we'd love to hear from you. 

Position Duties 

• Install, configure, and maintain computer systems and software.
• Attend as the first level of IT support to all reported incidents and service requests.
• Maintain documentation of IT related incidents and ensure compliance with IT policies and procedures.
• Assist with user account management, including creation, deletion, and modification.
• Manage the procurement of new computers and coordinate the distribution of equipment for new hires.
• Maintain the IT assets inventory record including accountability forms.
• Collaborate with higher-level support teams for licenses, accesses, or complex issues.
• Other admin tasks that may be assigned from time to time.

• A minimum of 2 years of experience providing technical support.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy in handling IT assets and equipment.
• Strong mindset to try out new approaches to solve unique problems.
• Ability to take responsibility and ownership of managing and resolving tickets.
• Knowledge of ITIL framework or basic IT service management concepts.
• Familiarity with IT procurement processes and inventory management.
• Proficiency in using IT support tools and ticketing systems such as Jira, Zendesk, ServiceNow or similar
• Holds a passion for IT and has received education in a related field.
• Prioritizes customer satisfaction and maintains a user-centric approach.
• Capable of working autonomously and effectively within a team setting.
• Always learning!
  

More About Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a global leader in the logistics industry, specializing in international shipping, courier services and transportation. They are looking for a Service Engineer to support the expanding team.

As a Service Engineer, you are responsible for:

• Provide daily desktop IT issues support.
• Maintain hardware and resolve problems either through personal action or by organizing resolution through a third party.
• Ensure all VPN, internet, mobile, emails, BB are in good working condition at all times and also prior to users / SMT travel schedules.
• Ensure the functionality and accessibility of all peripherals (mobile, BB, etc.) and handle any BB and Mobile related issues with Mobile Service Provider.
• Deploy and commission new notebook, IT peripherals, including the installation of operating systems and other software.
• Provide users with basic training to utilize the PC or operations equipment and avoid future problems.
• Provide break fix desktop related issues or interim solution if problem cannot be fixed immediately.
• Provide level 2 support for technical escalation.
• Respond to requests for equipment set up for meetings and presentations.
• Respond with the appropriate degree of urgency to problems and requests from the Help Desk for user support.
• Deploy and commission new notebook, IT peripherals, including the installation of operating systems and other software.
• Manage onsite computer room facilities, liaise with Vendor for Schedule maintenance primary contact for onsite Network and connectivity escalation.
• Plan contingency and support robustness from users & SMT IT support perspective.
• Evaluate new Technology innovation, conduct POC tests & recommend best fit according to business requirement and environment.
• Manage site IT asset management - software & hardware inventory.
• Manage License Compliance.

• Degree or Diploma in Information Services/Business (or equivalent).
• 1 to 2 years’ experience in a technical support role for end users.
• Excellent communication and interpersonal skills (English) - spoken and written.
• Able to be on standby, to provide 24 hour support for after-office-hours(AOH).

• Working Hour: Monday to Friday 8.30am to 6pm
• Monthly Package: Basic Salary + Transport Allowance + AOH Allowance Bonus: AWS + Performance Bonus

• Location: The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996