Total 6,263 Customer Service job vacancies in sg ensign kallang place l7 right wing

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Seeking an experience HR Manager (>5 years of HR managerial experience) that can assist with the following;

1. Forecast and prepare require manpower for business marketing, operations and sales needs

2. Handle all relevant HR interview, shortlisting, evaluating candidates and documentation

3. Build up a core internship pipeline and part timers core for daily operational needs

4. Able to understand the overall business needs, sub business units at different stage wthin this first week

5. Strengthen and automate existing HR related functions within the firm (all sub business units)

6. Be in charge of preparing and keeping control of documents (including, but not limited to employment contracts, terms and conditions, relevant submission to internship GRT program, payroll, grant applications, etc)

7. All other reasonable HR and business related matters

Require 15 hours per week. (*Initial phase may require more hours to learn about the firm's directions and business plans). Hourly rate based on Work deliverables and performance to be reviewed regularly.

Part time contract for service fee fixed at $1000/mth during probation, $1200/mth after probation. Probation 6 months.

Conversion to full time perm staff if performance meets expectations and business requirements may be available in future.

This is a remote work from home role primarily. Physical presence will be required in the office upon request by management or deemed necessary by your good self.

Candidates should possess the following knowledge;

• Familiar with Singapore labour law,
• MOM and relevant statutory boards guidelines
• Different work passes applications
• Personality test assessments
• Conducting interview to shortlist suitable personnel to drive company goals
• Being updated with latest hiring related grants and its application requirements
• Business analysis competancy
• Attention to details, hardworking, able to operate independently to deliver results

Interested candidates that meets the above requirements shall email your CV and cover letter to [email protected]. We regret that only shortlisted candidates will be notified.

You may read up our company on www.illuminatingasia.com

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Corporate Call Centre Officer (Banking)

Working hours: Mon-Fri 9-6pm, OT may be required as and when needed (exceptional scenarios only)

Location: Changi

Salary: $2,700 - $4,000 (Based on salary benchmarking)

Duration: 6 months (non-renewable)

- Training will be provided

Key Accountabilities & Responsibilities:

1. Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.

2. Perform proper follow up to ensure resolution.

3. Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.

4. Provide support and educate/guide customers on product and system navigation.

5. Provide support on forms enquiries/clarifications/rejections.

6. Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.

7. Any other tasks/duties that may be assigned.

8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches

Requirements:

- Must have at least 1 year Customer Service in banking industry

- Min. Diploma and above qualifications

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Marine Service Engineer

Office location : 8 Boon Lay Way, #03-03/04, Tradehub21
Working Location: On board ship

Working days: 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsible for diagnosing and solving complex technical issues, conducting root cause analysis to prevent future problems.

Strong experience in dealing with local government clients in infrastructure space.

L1/L2 support and contribute as a team lead or member in various IT projects.

Coordinate with external vendors to ensure Service Level Agreements (SLAs) are met.

Ability to troubleshoot complex hardware and software issues.

Experience on in network management, server management, GCC cloud managed services.

Must have experience in managing Microsoft O365 services such as Exchange Online, MS Team and SharePoint Online.

Diligence, quality-focused, and analytical skills and proactive in contributing to organizational success.

Excellent communication skills and team collaboration.

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities :

• Provide post-sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Required skills and experience:

• Minimum 3 years of experience in a similar capacity and diploma holder or above in Computer Engineering/Science or related discipline;
• Strong server and storage hardware configuration knowledge will be an advantage;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware-related issues for IBM, DELL, and HP
• Strong sense of customer service and team efficiency;
• Able to provide non-office hours standby and support service;

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

-Develop operational strategies aligned with the organization's goals and objectives. This involves analyzing business requirements, identifying areas for improvement, and implementing initiatives to enhance operational efficiency and effectiveness.

-Identify inefficiencies in operational processes and workflows and implement solutions to streamline operations, reduce costs, and improve productivity. This may involve implementing new technologies, optimizing resource allocation, and standardizing procedures.

-Manage resources such as personnel, equipment, and facilities to ensure optimal utilization and allocation. This includes workforce planning, scheduling, and resource forecasting to meet operational demands.

-Develop and manage operational budgets, monitor expenditures, and implement cost-saving initiatives to optimize financial performance. Identify opportunities for cost reduction and revenue generation to improve profitability.

-Identify operational risks and develop strategies to mitigate them. This may involve implementing safety protocols, ensuring compliance with regulatory requirements, and developing contingency plans for potential disruptions.

-Lead and manage a team of operational staff, providing guidance, support, and mentorship. Foster a collaborative and high-performance work culture, and provide training and development opportunities to enhance employee skills and capabilities.

-Develop IT strategies aligned with the organization's goals and objectives. This includes identifying technology needs, evaluating emerging technologies, and creating long-term plans for IT infrastructure and systems.

-Develop and manage the IT department budget, allocating resources effectively to support business objectives while controlling costs.

-Implement and enforce IT security policies and procedures to protect against cybersecurity threats, data breaches, and unauthorized access. Ensure compliance with industry regulations and standards related to data security and privacy.

-Identify IT risks and vulnerabilities and develop strategies to mitigate them. Implement disaster recovery and business continuity plans to minimize the impact of IT disruptions on business operations.

-Lead and manage a team of IT professionals, including systems administrators, network engineers, cybersecurity specialists, and technical support staff. Provide guidance, mentorship, and professional development opportunities to team members.

-Provide technical support to end-users, troubleshooting IT issues, and resolving technical problems in a timely manner. Develop and deliver training programs to educate employees on IT systems, tools, and best practices.

-Monitor the performance of IT systems, networks, and applications, and identify opportunities for optimization and improvement. Prepare and present reports on IT performance, project status, and key metrics to senior management.

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuas / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600-$2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Position title : Service coordinator cum Admin

Location: Upper Thompson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package
• Working Location: Island wide - Arrange Close to Your Home
• Working days: 5 days
• AOP & Private Premium Singapore Childcare & Preschool Centers

Job Requirements:

• Infant Care Teacher - Min. ACEY (EY2) / HCIC (EY1) / CIT with EYDF completed
• Assistant Infant Care Teacher - Ongoing ACEY / HCIC course or relevant experience

Job Scope:

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the center

1. Infant Care Teacher $2,500-$3,200

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks

2. Assistant Infant Care Teacher $1,800-$2,400

• To supporting the main Infant Care teachers. NOT required to take on teaching responsibilities
• To provide routine care for the of infants from 2 months - 18 months old
• Create a classroom environment that is safe, joyful and conducive for Infant’s development
• Attend to the health, hygiene and safety needs of the infants

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

If you love working outdoors and interacting with people, this job could be the right fit for you! P-Serv is partnering our Client, a leading name in the greens industry and we are looking for dynamic individuals to be a part of our team!

Job Scope
- Provide customer service and handle visitors’ queries
- Perform roving duties around the gardens and visitor information duties
- Greet and welcome visitors with excellent customer service
- Ensure the safety of the visitors and assist with crowd management
- Identify and report safety lapses, risk issues or incidents to Supervisors
- Perform service recovery where necessary
- Other duties as when assigned by Supervisors

Requirements:
- Min GCE O Level, NITEC or equivalent
- Enjoy working with the general public at outdoor environment
- Work experience in hospitality, tourism, attractions sectors would be preferred
- Good communication skills

Working Location / Hours
- Botanic Gardens
- 7.30am - 7.30pm

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Jasmine Tay

• Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
• Identify and escalate cases to senior colleagues
• Conduct administrative tasks and ensure client needs are followed through
• Any other duties assigned from time to time

Requirements:

• Minimum GCE "N" Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment
• Able to communicate in dialect (for eg. Hokkien, Teochew or Cantonese) with dialect speaking patients
• Location: Tampines Central
• Salary up to $3000 with night shift allowances ranging from $200-$300

Job ID: L3VRWX7V

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

What you'll do:

In your role as a Production Support Lead (Contract), you will play a crucial part in managing and implementing change operations across various domains such as online banking, wealth management systems, financial systems, contact centre systems, and merchant portals. You will be responsible for handling over 200-250 application, infrastructure, and network changes during weekend windows. Your ability to work effectively with global teams will be key in orchestrating change schedules and executing deployments. Your leadership skills will be put to use as you direct complex traffic management actions and escalate high-impact issues.

• Manage and review change requests for applications, patching, and infrastructure/network updates.
• Work together with counterparts on planning application upgrades, monthly releases, and network infrastructure changes.
• Collaborate with global teams to orchestrate change schedules, execute deployments, and address ongoing operational issues.
• Cover shift hours from 8:30 am to 8:30 pm, with flexibility to ensure thorough handover to the next team.
• Serve as the client-facing contact for change operations, providing regular updates on planned outages and change status.
• Act as a leadership figure within the team, directing complex traffic management actions and escalating high-impact issues to senior leadership.
• Design deployment strategies and maintain a library of deployment script templates.

What you bring:

The ideal candidate for the Production Support Lead (Contract)role brings a wealth of experience in production support and change execution in high-stakes environments. Your ability to manage a high volume of changes smoothly will be crucial in this role. Your technical aptitude should include knowledge about Linux administration, networking, and IT project management. Previous exposure to application deployment or network infrastructure changes would be beneficial. Your flexibility in working shifts including weekends and public holidays will be highly valued.

• Demonstrated history in production support and change execution in high-stakes environments.
• Ability to manage a high volume of changes (200-250 over weekends) and oversee smooth transitions.
• Knowledgeable about Linux administration, networking, and IT project management.
• Previous exposure to application deployment, network infrastructure changes or similar.
• Willingness to work flexible shifts, weekends, and public holidays as scheduled.
• Strong leadership skills with the ability to direct complex traffic management actions.

What sets this company apart:

Our client is a major player in the financial sector, offering a dynamic and challenging work environment. They are committed to fostering an inclusive and supportive workplace culture where every individual can thrive. Their focus on innovation and continuous improvement makes them a leader in their field.

What's next:

Ready for a rewarding challenge? Apply now!

Apply Today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Location: Multiple
Salary: Basic up to $2800 + Allowances
Working Hours: Based on location assigned

Job Duties:

• Oversee and be responsible for client accounts
• Identify and pursue new business opportunities to expand client base
• Maintain and service existing clients
• Manage ad-hoc staff under each account – handle each accounts’ deployment, timesheet and annual leave planning. (Including weekends)
• Roster planning. (Including weekends)
• Facilitate collaboration within their pool of staff
• Cover the receptionist or concierge role when pool of staff is down

Requirements:

• Deployment and travelling to client site (islandwide) for coverage is required
• Proficient in usage of Microsoft Office Software Suite such as Word, Excel and Outlook
• Possess effective communication and interpersonal skills
• Comfortable in working a fast pace working environment
• Able to multi-task

Additional Info:

• Monday - Friday
• Working hours as per assigned location
• Bonus + Allowance provided!
• Weekend Activation allowance provided if activated on weekends!

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Tay Hui Huang

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

Position Summary:

The Service Delivery Manager leads a team to ensure successful post-sales implementation and support for data center and IT projects. This role oversees technicians, engineers, and project managers, managing team workloads and setting priorities. With proven experience in data center design and infrastructure, the manager collaborates closely with customers and internal teams to address project needs, ensuring seamless service delivery and effective communication across Sales, Project Management, and Engineering.

Main Duties and Responsibilities:

• Take ownership of high-quality data center and IT service delivery, ensuring adherence to industry standards and client expectations.
• Develop and document training materials and best practices for your team.
• Manage SLAs, daily deliverables, and project milestones, supporting presales with data center expertise for project scoping and pricing.
• Oversee contractor selection, performance, and compliance; handle vendor interactions and maintain quality control on job sites.
• Coordinate internal and external scheduling to optimize project delivery, with clear end-of-day and project status reporting.
• Maintain, improve, and document service delivery processes, including contributions to customer statements of work and related documentation.
• Lead communication with GCs and subcontractors on construction sites, overseeing permitting and insurance requirements as needed.
• Facilitate team meetings and 1:1s to strengthen working relationships and discuss ongoing projects, team performance, and process enhancements.
• Required Skills and Experience:
• Strong independent thinking, written and oral communication, and customer service abilities.
• Proven experience reading and interpreting construction and technical drawings.
• Expertise in large-scale data center and corporate IT environments, including systems planning, engineering, and network knowledge.
• Vendor management experience with the flexibility to adapt to shifting priorities, meet deadlines, and perform under pressure.
• Demonstrated problem-solving skills and the ability to quickly learn new software applications.

Qualifications:

• Degree in electrical, mechanical, or IT-related fields preferred; equivalent work experience accepted.
• Minimum 3 years of management experience, with 4-6 years in a Service Delivery Manager role or similar.
• Preferred Technical Skills:
• Project management and certifications such as CDCD, CDCP, CDCM, CDCMP, or ITIL.
• Experience with cabling installations and certifications (BICSI, A+, etc.).
• Familiarity with audio-visual systems installation and construction management.

We are looking to speak to L1 End User IT Engineers!

Responsibilities

The primary responsibility of this role is to provide comprehensive IT support to the firm, both locally and globally. Key responsibilities include:

• IT Hardware Management: Provisioning and managing IT hardware to ensure optimal performance across the organization.
• Global and Regional Support: Delivering IT support that meets globally and regionally agreed-upon service levels.
• Incident Management: Recording, diagnosing, monitoring, and resolving requests and problems using a call management system to maintain a detailed audit trail for each task.
• First-Time Resolution Strategy: Implementing a first-time resolution approach to enhance efficiency from call placement through to resolution.
• Support Coordination: Managing the office IT support phone line, email inbox, and queue system, as well as addressing locally reported incidents and requests.
• Contract Coordination: Overseeing support and repair contracts and directing engineering staff to ensure effective office support.
• IT Advisory Services: Providing IT advice and guidance to office staff as needed.
• Project Management: Managing IT projects as directed by leadership.
• Assist in supporting technical infrastructure by following the procedures and policies established by the relevant Operations functional teams, including IT Support, Applications Support, Networks & Storage, Server Infrastructure, Email Services, End User Device Management, Security, Projects, and Testing.
• Procure, manage, and maintain office IT equipment and cabling to meet agreed standards, ensuring they function safely and effectively.
• Adhere to the budget approval process for all expenditures.
• Liaise with external vendors as needed.
• Achieve set targets (KPIs) as established.
• Adapt to and uphold professional standards and processes to ensure consistency and best practices within IT Support/Technology.
• Provide ad hoc support for tasks assigned by senior team members, team leads, and managers as necessary.

Requirements

• Good analytical skills, able to identify and resolve problems.
• Effective team worker. Good time management, confident and effective telephone technique.
• Self-motivated, takes ownership. Able to work without direct supervision.
• Service Oriented.
• Demonstrate aptitude / enthusiasm for IT.
• Capable of supporting MS Office applications
• Able to manually handle IT equipment.

Shift pattern

• A core element of this role is working on weekends (7.30am - 4pm), allowing us to provide continuous support to the firm.
• Aside from weekends, the weekday pattern will be 10.30am - 7pm any three days from Monday to Friday.
• (Note: during GMT/British Winter Daylight Savings Time, Weekends will be 8.30am to 5pm and Weekdays will be 11.30am to 8pm)
• Spending time in the office is essential for gaining experience and nurturing the culture and values. We anticipate that this will result in individuals spending approximately 50-80% of their time working in the office.

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package
• Working Location: Island wide - Arrange Close to Your Home
• Working days: 5 days
• AOP & Private Premium Singapore Childcare & Preschool Centers

Job Requirements:

• Infant Care Teacher - Min. ACEY (EY2) / HCIC (EY1) / CIT with EYDF completed
• Assistant Infant Care Teacher - Ongoing ACEY / HCIC course or relevant experience

Job Scope:

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the center

1. Infant Care Teacher $2,600-$3,500

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks

2. Assistant Infant Care Teacher $2,000-$2,500

• To supporting the main Infant Care teachers. NOT required to take on teaching responsibilities
• To provide routine care for the of infants from 2 months - 18 months old
• Create a classroom environment that is safe, joyful and conducive for Infant’s development
• Attend to the health, hygiene and safety needs of the infants

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279