Total 6,263 Customer Service job vacancies in sg ensign kallang place l8 left wing

This is a B2B customer service position based in our central Singapore office, with the opportunity to also work from home.

IMPORTANT – this role mirrors Australian office times (8.30am - 5.30pm AEST), so in Singapore this will mean you will start and finish your working day later than usual.

$58-60K pa ($4,833 - $5,000 pcm)

You will be responsible for:

Request Handling - Pre & Post-transaction queries:

• Resolving multi-channel Customer transaction queries providing answers immediately where possible and escalating to internal teams when required, to ensure delivery of responsive service to Convera’s clients.
• Utilizing business and product knowledge to identify opportunities to refer to Sales teams, to meet additional Client needs and increase revenue.
• Adhering to agreed SLAs and KPIs
• Delivering high quality, consistent interactions.
• Handling clients contact with a professional demeanour.
• Supporting in collecting required documents from clients by proactively reaching out to clients, following a defined process

Administration and Reporting:

• Maintain accurate SFDC (salesforce) records.
• Ensure that client requests are handled on time and with accuracy.
• Participate in team initiatives as needed.
• Identifies areas of improvement and puts them forward to the team.

Skills & Experience required:

• A passion for providing only the best level of customer service to corporate clients (B2B)
• We would like you to have previously worked in a process led role where you have demonstrated a high level of attention to detail and followed a defined process.
• We would ideally like the above experience to have come from within the financial services industry.
• Excellent written and verbal communication skills in English.
• Ability to ask probing questions to understand customer needs.
• Ability to navigate a computerized data entry system.
• Familiarity with office productivity tools e.g. MS Office, outlook, excel, Salesforce.
• Professional telephone manner with an ability to develop rapport with external customers.
• Ability to handle objections and complaints.
• High degree of accuracy and attention to detail
• High degree of self-motivation
• Ability to work under pressure.
• Ability to meet deadlines/high sense of urgency.
• Strong team player

About Convera:

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary, plus commission based on success
• Great career growth and development opportunities in a global organization
• A flexible approach to work
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AS1

• Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
• Working Location: Cantonment Rd
• Salary Range: $2000-$2500

Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Requirement:

• Relevant Experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Location: MindSpace@The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Datawarehouse Support Engineer (EDW)

The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for data marts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the EDW.

Roles/Responsibilities

- Responsible to provide BAU support for Enterprise Datawarehouse

- Responsible to provide operational support and ensure SLI of system availability, batch deliverables

- Respond on time to the queries raised by various business units

- Provide timely updates regarding production status and progress of issue resolution

- Fine tune applications and systems for high performance and higher volume throughput

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

- Perform impact analysis of enhancements/projects that will impact supported systems

- Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

- Support relevant software/platform/database upgrade for the systems

- Work with delivery team for smooth transition from projects/enhancements to BAU Mode

- Incident, problem, and service outage management experience

- Participate in Disaster Recovery and Business Continuity exercises

- Able to support relevant software/platform/database upgrade for the systems

- Server Performance, capacity, utilization monitoring and Health monitoring

- Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes - At least 3+ years of relevant experience in banking/financial services industry

- Experience with Teradata FSLDM and data mapping

- Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

- Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

- Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

- Experience in Performance Tuning on Teradata or other MPP data pipeline

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka is a plus

Must-Have Primary Skill: Data and Intelligence-Data Management-ETL Data Integration

Primary Skill: Yrs Experience Skilled (3 to 5 Years Experience)

Location: Singapore

• Support users encountering challenges with operating systems such as Windows 10 and 11, along with software applications like Microsoft 365.
• To ensure reliable performance, manage and monitor the utilization of both wired and wireless networks.

Requirements:

• Diploma in IT or equivalent
• At least 2 years of experience in using Windows 10 and Windows 11.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Centre Manager

• $4,000 - $4,500
• 5.5days (Mon to Fri 10am-7pm | Sat 10am-2pm)
• Farrer Park

Reporting to the Centre Director on administration matters.

This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

KPay is a fintech company where we combined payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

We are looking to hire an Office Administrator where you will be responsible for managing various office administration tasks to ensure the smooth and efficient operation of the office environment.

Key Responsibilities:

• Manage general administrative tasks such as answering phones, managing emails, and maintaining office supplies.
• Oversee office facilities, including maintenance, repairs, and space management.
• Coordinate with vendors and service providers for office-related needs.
• Maintain inventory levels for office supplies and order as needed.
• Track and manage office expenses and budgets.
• Assist in planning and organizing company events or meetings.
• Other ad-hoc duties as assigned.

Requirements:

• Proven experience as an Office Administrator or similar role.
• Team player with good communication & interpersonal skills
• Basic knowledge in MS Office (Word, Excel)
• Attention to detail and problem-solving skills.
• Able to converse in Mandarin

Roles and Responsibilities

Support the two business units under GSVC by providing insightful data analytics

Booking & Documentation unit

• Analyze and evaluate the performance of Booking and Documentation quality from the following viewpoints

- Business Process Management (Standby, Constraint Management, etc.)

- RPA performance and Offshore Quality in terms of handling time and accuracy

- Internal and external communication quality in terms of waiting time and redundancy

Service Cloud unit

• Analyze and evaluate the quality of following items

- Customer Communication Quality through Chat and Webform channels at Region and Country level

- Customer Communication Quality through Chat, Webform and Email channels at Individual CCA level

- Advanced Data analytics leveraged by Gen-AI technologies (i.e. Einstein GPT, CRMA)

• Seek optimal resource management for CCA and Service management area at Regional and Country level
• Develop aglobal common visibility to show the comprehensive service quality performance at Global, Regional, Country, and Individual CCA and Customer level

Requirements

• Degree in relevant discipline
• Minimum 10 years of experience in container shipping industry
• Deep knowledge of Booking and Documentation processes
• Familiarity with Service Cloud (SalesForce) would be preferred
• Basic knowledge of Looker Dashboard and/or any data analysis tools
• Strong aspiration for data analytics field

We regret that only shortlisted candidates will be notified. Thank you.

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

• Government sector
• Provide personalised service to manage members' enquiries on funds/schemes and services over at the counter.
• Any adhoc duties assigned by supervisor

PS: Full-day standing is required.

Official Working hours
Mon – Fri: 8:30am to 5:30pm

Monthly renewable contract

Multiple locations available

Requirement:

• Singaporean
• Diploma holder in any field

*Dress code: Office Attire (No T-shirt, jeans, sneakers, etc)

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Service Technican

Working days: 5.5 days

8:30am - 5:30pm (Mon to Fri) // 8:30am - 12:30pm (Sat)

Woodlands

$1600 - $2600 (depending on number of years of experience)

Job Responsibilities

• To provide on-site service of equipment sold
• To set up and installed newly sold equipment
• To provide a weekly update on the jobs done to Manager

Job Requirement

• Candidate must possess at least Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent
• Driving license (class 3 preferred)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Sales Support Admin Assistant

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Commission processing experiences
• Minimum 1 year of experience in the related fields

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Sport Operation Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri (Standby on Weekend if have event)
Working Hours: 930am - 6pm
Working location: Ubi
Salary: $4000 - $6000

Job Responsibilities:

• Leadership and Team Management:

- Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

- Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

• Process Optimization:

- Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

• Cross-Functional Collaboration:

- Forge strong working relationships between coordinators, the sales team, and program managers.

- Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

• Technology Oversight:

- Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

• Financial Coordination:

- Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

• Meeting Planning and Facilitation:

- Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

• Performance Monitoring:

- Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

• Sales Support:

- Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

• Reporting:

- Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.

Requirement:

• 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]