Total 45,424 Customer Service job vacancies in singapore

• Address all incoming calls regarding customer issues, particularly concerning termination requests, and convert them into opportunities for contract renewal.
• Record all incoming calls and actions taken into the system, ensuring that updates and amendments are accurately documented.

Requirements:

• Nitec in office administration or equivalent
• At least 1 year of call centre experience in banks / telcos environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Core responsibilities

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Possess effective organizational and follow-up skills with eye for details
• Able to interact professionally with both internal and external customers
• Proficient in MS Excel and Word

About ACP

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

With your help, we can bring training to you, and you to training. If you have a strong background in IT and have a passion for sharing your skills and experience to educate our youth, this job is for you! Join us in equipping the young with the right skillsets to build a better tomorrow in our technologically advanced world.

(Please note that we are only hiring Singaporeans and PRs because our ICT Trainers will be deployed into MOE School environments.)

When you come on board, you will be expected to perform:

• Provide support in terms of Photography & videography (filming and editing)
• Familiar in other areas of video editing, Performs basic animation for content description. Putting in subtitles and doing all final checks
• Knowledge on multimedia applications and to conduct training for students in the areas of MS Office Suite, videography, and photography.
• Assist the teachers in the creation of resources and conduct workshops for staff and students.
• Archive, manage, and organise the school’s media collection.
• Support in terms of website design & maintenance.
• Support the AV needs of the school and maintain the AV assets.

A Successful Candidate should have/be:

• Diploma in the IT or media-related discipline or its equivalent
• Creative with a good eye for composition.
• Proficient in photography and video making
• Proficient in MS office, Teams and any photo or video editing suites
• Proficient in the use of iPad and Apple products

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Healthy stress-free working environment

• 5 days work
• Attractive sales commission & incentives
• Annual leave & bonus

Responsibilities

• Ensure smooth daily operation of stores
• Perform administrative duties
• Handle customer enquiries
• Provide hair removal services training for staffs
• Provide retail products training for staffs

Requirements

• Min 2 year in beauty-related jobs
• Positive attitude and willing to learn
• Self-motivated and with high level of initiative
• Able to work retail hours

Patient Service Associate

Location: Outram Park
Duration: 1 year contract (Convertible to perm after 1 year)
Salary range: $1.4K - $3K
Working hours:
Mon-Fri: Staggered hours between 8am-6pm
Sat: Once/Twice a month, half sat

Job scope:
- Processing of bills and charges
- Deposit
- Financial counseling to all patients

Requirements
• Min O Levels / Nitec/ Diploma in any discipline

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours between Monday - Friday 8.30am to 7:00pm, Sat 9:00am to 1:00pm (Shift)

• To assist with Security Pass issuance
• Provide information and assistance regarding Security Pass application and issuance request via Email.
• Responding to incoming calls related to Security pass matters.
• Assist with administrative tasks such as filing and data entry.
• Collaborate with team members to ensure a smooth operation of front desk activities.
• Other Ad-hoc

Job details:

• Training will be provided.
• Working hours (830am-530pm, with meal break in between)
• Located at Jalan Sultan

Requirements:

• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Basic math skills and attention to detail.
• Computer Literate
• Initiative, Friendly, Responsible
• Proficiency in MS Office and other basic computer applications.

Admin Assistant

• 2 month contract, possibility for 1 month extension
• Office location: Central
• Immediate starter

The Client

• Investment company

The Opportunity

• Data entry
• Arranging for courier
• Scanning of name cards
• Booking of meeting rooms

Your Background

• Ability to commit for 3 months
• Attention to details
• Proficient in Microsoft Office

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Details:

Salary: $3,000 (Included transport allowance)

Work duration: Contract till 31st Dec 2024 (Renewable depending on performance and project needs)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay / Novena MRT (work in office & on the field)

Job Summary:

Collection Methods:

• Via inbound and outbound call activity
• Via field visits out to households and members of public

Data submission:

• The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them
• The incumbent must also submit the survey data collection details into the system and submit the completed survey
• During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Requirements:

• Prior working experience in Sales support / Customer insights / Customer relations departments / Banking & Finance call centers, would be advantageous
• Must be competent in MS Excel.

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/3715

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

English Language Teacher

Salary: SGD 3,500 - SGD 4,200

Working Day: 5-day work week including 1 weekend
Working Hour:

• Weekdays: 10.30am to 7.30pm //12.30pm to 9.30pm
• Weekends: 8.45am - 6.30pm

Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Qualifications:

• Prefer candidates with a degree qualified in a related field (English Language, Linguistics, Arts and Social Sciences, Mass Communications, Humanities, and Law)
• Achieved academic excellence in English Language, English Literature and General Paper (GP).
• With at least 1 year of relevant teaching experience in established enrichment centers is preferably.
• Familiar with the latest MOE syllabus and examination requirements.
• Prior experience in teaching English language creative writing is an advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

+65 8882 4667 | [email protected]

Senior Recruitment Consultant

Job Description & Requirements

The Dental Surgery Assistant prepares a working space in a dental facility for dental examinations and procedures. Job duties include the preparation of dental instruments and materials for the dentist and ensuring they are properly sterilised. He/She also handles administrative tasks, such as scheduling of appointments and filing dental records.

Duties & Responsibilities

• Assist dental surgeon(s) in all forms of dental treatment,
• Attend to all patients seeking treatments and/or making enquiries at the clinic promptly and courteously,
• Maintain and ensure cleanliness of the clinic and treatment room,
• Maintain dental equipments and instruments in good working condition,
• Discharge patients by dispensing medication, collecting payment and scheduling of next appointment,
• Develop X-ray/OPG for assessment of treatment,
• Send, receive and monitor cases that are sent to the dental laboratory,
• Ensure high standard of infection control.

Requirements

• ‘N’/ ‘O’ Levels or equivalent with basic computer skills,
• Good communication and interpersonal skills,
• Confident, energetic & cheerful personality,
• Customer service oriented,
• Able to handle Chinese speaking patients,
• Not afraid of seeing blood,
• Willing to learn,
• Willing to perform rotating shift work (9am - 6pm & 2pm - 9pm) and working on Saturdays and Sundays,
• Fresh graduates are welcomed,
• Location: vacancies available at multiple locations,
• Training will be provided.

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

1. Greeting visitors and clients in a professional and friendly manner.

2. Answering and directing incoming calls to appropriate personnel.

3. Managing the reception area, ensuring it is clean and organized.

4. Handling incoming and outgoing mail and packages.

5. Scheduling appointments and maintaining calendars for staff members.

6. Assisting with administrative tasks such as filing, data entry, and photocopying.

7. Providing information to clients and visitors about the company's services and offerings.

8. Coordinating meetings and events, including arranging catering and preparing meeting rooms.

9. Managing office supplies and inventory for the reception area.

10. Assisting with special projects and tasks as assigned by supervisors or managers.

11. Keeping track of visitor logs and ensuring security protocols are followed.

12. Maintaining confidentiality and professionalism at all times.

Job Description

• Attend to customer at frontline and all phone call received - 30%
• Create quotations for all customer's repairs and advise them accordingly-30%
• Translate customer-reported problems to actionable work orders for technicians to complete-15%
• Ensure work provided addresses the concern raised/required by customers - 10%
• Invoice and collect payment from customers for service rendered - 5%
• Maintain customer records and enter data into computer databases - 10%

Requirements

• Provides simplified and quality services to all customers professionally.
• Work as a team closely to fill up any possible service gaps.
• Embrace self responsibilities for all customers and strive for continuous imptovement.
• Demonstrate professionalism, integrity and independency at work.
• Ability to react accordingly to work contingencies and requirements.

Qualification

• Secondary School
• 1 year and above experience
• Ability to communicate in Malay, Indian or local dialects

Candidate must be travel toTuas

Salary $2800-$3500

• Repairing of TV, Fridges and Washing Machine.
• Possess a Class 3 Driving license is a plus point as will be driving to customer's place for repairs and servicing.
• Can handle Mandarin and English speaking customer.
• At least 1 Year(s) of working experience in the related field is required for this position.

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Salary: Up to $3,300 + AWS + VB

Working Hours: 5.25 days work (alt Sat)

Working Location: Senoko

(Company transport provided at Admiralty MRT Station)

Job Scope:

• Handle and resolve customers' enquiries/complaints in a timely manner
• Raise work orders and prepare quotations
• Liaise with stakeholders, customers, and customers on servicing matters
• Update customers on servicing schedule and vehicle collection
• Ad-hoc duties as assigned

Job Requirements:

• At least 1 year of relevant experience
• Proficient in MS Office
• Knowledge in CRM system will be advantageous
• Willing to work overtime when required

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

Address: Changi

5 days

9am to 6pm

$ 2500 to $ 2800

Requirements

• Min Diploma or equivalent
• At least 2 - 3 years of Customer Service experience
• Familiar with computer
• SAP Knowledge

Main Duties:

To ensure smooth transactions and coordination of order processing between Sales, production, and logistics.

Responsibilities and Activities Summary:

• Responsible for the Full Spectrum of order processing
• (E.g: Sales Order, Refills Order, Consignment Orders, Sample request and Transfer Orders, etc.)
• Work closely with Sales Managers to ensure all orders are processed promptly and accurately into the system on the same working day.
• Assist Sales Managers in updating the prices, sales conditions, information, contracts, etc. in the Sales Force System whenever necessary.
• Monitor orders and communicate order status to customers.
• Monitor orders and communicate order status to customers.
• Coordinate with the logistics team closely to ensure on-time delivery and provide a complete set of required documents to the customer promptly.
• Review shipping documents and ensure documents are in full.
• Follow up with customers on overdue invoices and payments.
• Handles customer requests on technical documents, shipping documents, etc.
• Work with commercial and technical teams to handle customer coordinating returns, credit, replacement, etc. tender information
• Provide administrative support and any other duties as assigned by the Customer Service Manager.
• Follow Company Procedures and policies.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Job Description

• Report to the managers
• Greeting, seating, and escorting guests to their tables
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Preparation of service duties
• Offer friendly and efficient service to customers
• Provide menu recommendations to customers
• Process customer orders via Point-of-Sale (POS) system
• Ensure all items are prepared and served promptly
• Assist with setting and clearing table for various meal period
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the manager on duty
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Any other duties assigned by the Superior

Requirements

• No Experience Needed. Training will be provided
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts

Staff Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Job Description

• Report to the managers
• Ensure the smooth running operation of the restaurant
• Greeting, seating, and escorting guests to their tables
• Building and maintaining relationships with guests
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before the shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Process customer orders via Point-of-Sale (POS) system
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the manager on duty
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Supervise and assist in assigned workstation activities and oversee the operation of the outlet in the absence of management
• Motivate team members and maintain a high level of team cohesiveness
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc
• Any other duties assigned

Requirements

• At least 1-2 years of relevant experience in the F&B or Retail industry
• Candidates with F&B-related experience will be an advantage
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Krisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping

Singapore Airline’s Krisflyer program members maximizing their miles when redeeming for

products and earning more miles when buying products on Krisshop.

Krisshop’s business includes ecommerce and travel retail that includes inflight sales on

Singapore Airlines and Scoot flights, Pre-flight online purchase for delivery to seat, Post flight online purchase for delivery to home. Krisshop’s ecommerce business allows members to buy many products on Krisshop and have them delivered to their home country globally.

Krisshop partners with thousands of brands and suppliers to offer a wide selection of

merchandise for both redemption and purchase.

About the role: -

Reporting to Customer Experience manager, the Customer Experience executive will be part of team to provide best customer experience through multi-channel support channels, including general inquiry, case resolution. The person will work closely with team to improve knowledge base and keep update relevant FAQ on the website.

Job Description: -

 Customer Engagement and Support:

●     Proactively engage with customers through various channels, including phone, email, and chat, to understand their needs and provide timely assistance.

●     Respond to inquiries, resolve issues, and address customer feedback, focusing on exceeding expectations and first contact resolution.

●     Responsible for meeting individual KPIs – including but not limit to Customer Satisfaction, Quality Score, First Contact Resolutions and Average Resolutions Time.

Relationship Building:

●     Cultivate and maintain strong relationships with customers, establishing trust and loyalty through effective communication and personalized interactions.

●     Demonstrate a customer-centric approach, ensuring that customer needs and satisfaction are at the forefront of all interactions

Cross-Functional Collaboration:

●     Collaborate seamlessly with various departments to ensure a holistic and coordinated approach to achieve customer satisfaction.

Problem Resolution:

●     Investigate and resolve customer complaints or concerns promptly and professionally, ensuring a positive resolution and customer satisfaction.

●     Collaborate with internal teams to address recurring issues and implement preventive measures.

Process Improvement:

●     Work collaboratively with cross-functional teams to streamline customer-facing processes and enhance operational efficiency.

●     Contribute to the development and implementation of customer-centric policies and procedures.

Product Knowledge:

●     Develop a deep understanding of our products and services to provide accurate information.

Team Ambassadorship:

●     Be the voice of the team in project-related discussions, ensuring that our perspectives, achievements, and challenges are accurately portrayed.

Requirements

  Bachelor’s degree in a relevant field.

·      Minimum 3+ years of experience in customer service, customer support or a related role

·      Excellent interpersonal, written, and oral communication skills

·      Ability to lead and collaborate effective with cross-functional teams.

·      Languages: English, Indonesia Bahasa preferred.

·      Familiar with tools like Zendesk, Magento, ERP system is a plus.

o  Experience in SQL and proficient in Python/R for data analysis.

o  Experience with data modeling, data analysis and visualization tools.

o  Statistical methods for building robust and actionable metrics.

Job Summary:

• Assists the Security Manager in the operations of round-the-clock overall security and fire-safety services.
• Assist in control of the Security Department and supervise security officers
• Responsible for maintaining adequate and effective security measures for the hotel
• Ensuring maximum protection is given to the guests
• Ensure hotel and guest properties are safeguard against loss, damage and other untoward accidents
• Handle all incidents in a professional and timely manner

We are looking for someone who:

• Has relevant experience within the hotel industry
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Able to perform rotating shift
• Has strong interpersonal and communication skills
• Detail-orientated and has good organizational skills
• Is professional, discreet and can handle sensitive information
• Upholds professional values, ethics and integrity at all times
• Enjoys problem solving with a can-do attitude
• Enjoys being challenges
• Report Writing

If you love great food and coffee and enjoy working in a cafe setting, this is the place for you!

Job Responsibilities:

• Welcome customers as they come into the restaurant.
• Process customer's orders and generate their bills through cashless payment via POS systems.
• Provide answers to queries presented to clients regarding services and offers made available.
• Respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.
• Use various selling techniques to suggest additional purchases and upsell to customers.
• Keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.
• Greet, and answer phone calls from customers.
• Any other duties as assigned by Supervisor.

Job Requirements:

• Team player
• Customer-centric
• Good communication skills
• 6 days per week
• Able to work independently
• Able to perform flexible shifts, and able to work on Weekends & Public Holidays
• Candidates with no experience are welcome to apply!
• Part Time / Full Time are welcome to apply
• Singaporean only

Benefits:

• Staff Meal
• Uniform will be provided
• Birthday Voucher
• Staff Discount
• Sales Target Incentive

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Leader - Food & Beverage, we rely on you to

• Interact and engage with restaurant guests and maintains high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• A self-starter and a team player
• Enjoys being challenged

If you are the right person, what are you waiting for? Click the apply button now!