Total 6,573 Customer Service job vacancies in singapore marina view

• Engage and collaborate with active ageing programme partners and internal AIC divisions to support frailty management for robust and frail seniors (emphasis: prevent/manage frailty) in alignment with National Frailty Strategy Policy guidance and other national directives.
• Research, plan and implement evidence- and interest-informed initiatives at the Active Ageing Centres (AACs) for robust and frail seniors in collaboration with partners and the Community Care sector
• Review activity impact to explore further enhancements to better meet activity needs at the AACs for both robust and frail seniors
• Analyse information, data and ground insights to identify trends, needs and gaps and formulate strategies to support activity provision at the AACs
• Forge and develop new strategic and sustainable partnerships to advance ecosystem of activities for both robust and frail seniors
• Develop strategies and plans, in collaboration with internal and external stakeholders, on differentiated engagement approaches to better reach out to seniors, especially under-represented segments, to encourage activity awareness and participation at the AACs
• Review enablers to support activity development and delivery with key active ageing programme partners (e.g. capability building of staff, volunteers, partner agencies)
• Project manage and evaluate the outcomes and effectiveness of the initiatives
• Engage and manage internal and external stakeholders to gain buy-in and partnerships

Job Requirements

• Degree in any discipline with at least 5 years of relevant experience
• Strong collaborative and partnership building skills
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player, who is able to mentor and guide more junior colleagues

What you'll do:

As a Trade Support Associate in Private Banking, your day-to-day responsibilities will involve a variety of tasks. You will ensure the timely and accurate capture of trades while also dealing with any discrepancies that may arise. Your role will involve monitoring and processing trade lifecycle events as well as controlling, reconciling, and resolving any exceptions in the trade processing. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Furthermore, you will collaborate with legal/compliance, IT and project teams to analyze new regulatory reform requirements and deploy new processes.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve the trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Perform daily control processes for regulatory reporting to local regulators

What you bring:

The ideal candidate for this Trade Support Associate role will bring a wealth of experience from an Operational role within the banking sector. A university degree coupled with 3-5 years' experience is essential. Experience in Private Banking would be highly beneficial as would previous experience within a global investment bank. The ability to deal effectively with sales/traders and clients is crucial as is high personal commitment and integrity. A good understanding of products, business operations along with excellent communication skills are key to success in this role.

• University degree with 3-5 years of experience in an Operation role
• Experience in Private Banking is preferable
• Experience with global investment bank, especially in Commodities or Fixed Income OTC is advantageous
• Ability to deal effectively with sales/traders and clients
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Excellent communication and organizational skills

What sets this company apart:

This company prides itself on being a market leader due to the talent and passion of its people. It shares a common set of values rooted in integrity, excellence and strong team ethic. The company offers a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Vast school selection: Wide range of AOP and premium school
• Work Near Home
• Better pay and benefits. Work-Life Balance

Job Description

• AOP & Private Premium Singapore Childcare & Preschool Centers
• Singapore Islandwide Opportunity
• East: Tampines / Pasir Ris / Bedok / Tanah Merah
• North: Yishun / Woodlands / Marsiling / Toa Payoh
• Central: Tanjong Pagar/ Raffles Place
• West: Jurong West / Jurong East / Clementi / Choa Chu Kang
• North East: Hougang / Serangon / Sengkang
• Others: East Coast / West Coast / Katong / Pasir Panjang

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the centre.
• Perform other related duties as required
• Candidates must possess at least a HCIC / ACEY / CIT + EYDF , those with EY1 & EY2 are advantages.

Tong Wei Chin (Reg No.: R24123803)
The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

The Healthy Ageing Department develops activities, in collaboration with partners, for robust and frail seniors in the community and Community Care sector to support frailty management and wellbeing in alignment with national healthcare directions.

Job Description

• Engage and collaborate with national partner agencies and internal AIC divisions to support frailty management for robust and frail seniors (emphasis: prevent/manage frailty) in the Community Care sector and community in alignment with the National Frailty Strategy Policy guidance and other national directives.
• Research, plan, pilot and evaluate evidence- and interest-informed initiatives at the Active Ageing Centres (AACs) and other Community Care settings (e.g. nursing home, senior care centres) for seniors (focusing on frail and underrepresented), in collaboration with partners and the Community Care sector
• Review activities (e.g. physical [including falls prevention] and others [including intergenerational] etc.) to explore further enhancements to better meet activity needs
• Review enablers to support activity development and delivery with key active ageing programme partners (e.g. capability building of staff, volunteers, partner agencies, etc)
• Support in the following areas:Analyse information, data and ground insights to identify trends, needs and gaps and formulate strategies to support activity provision in the Community Care sector and community
  Forge and develop new strategic and sustained partnerships to advance the activity ecosystem for seniors
  Develop strategies and plans, in collaboration with internal and external stakeholders, on differentiated engagement approaches to better reach out to seniors, especially under-represented segments, to encourage activity awareness and participation at the Community Care sector and community
  

Job Requirements

• Degree in physiotherapy with at least 2-3 years of relevant experience
• Strong collaborative and partnership building skills
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

Salary : $2,500 - $3,300

Location: Sembawang or Buangkok (fixed location)

Working Hours: Shift Work - 4 days a week (weekend & weekdays rotate)

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Salary Range: $2.4k - $2.8k
• Working Days: 4 days
• Working Hours: 12-hr rotating shift (7.30am-7.30pm, 7.30pm-7.30am)
• Location: Toh Guan Road

Responsibilities

• Responding to intrusion alarm system activation
• Performing maintenance service, commissioning of alarm systems.
• Attending to customer request on alarm and card access systems
• Conducting patrols at night

Requirement

• Possess at least a Higher Nitec
• Valid class 3 license
• 1-2 years relevant working experience
• With Enhanced Basic Security certification will be an added advantage.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Customer Service Assistant

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2300 - $2800 + $80 Handphone Allowance + Contract Completion Bonus

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

• Position: Service Technician
• Working days & hours: Mon-Fri 8:30am-5:30pm | OT to be paid if work on Sat (not compulsory)
• Salary: Basic: $1,600 - $2,000 + Allowance + AWS + Variable Bonus
• Gross Monthly Salary: min. $2,200
• Working Location: Pasir Ris

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Perform abatement system (scrubber) Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.
• Working environment - clean room or subfab in semiconductor factory.

Job Requirement:

• Higher Nitec certificate: Preferably in electrical, mechanical or technical background.
• Training provided.

P-Serv is partnering up closely with our client, a Statutory Board. They are scouting for talents to be part of their amazing team.

Information:

• Monday to Friday (8.30am - 6:30pm)
• Paya Lebar

Scope of Work:

• Manning the front counter at all times.
• Welcome walk-in customers and register customers via case management system.
• Attend to enquiries.
• Handle difficult customers professionally and effectively.
• Perform manual tracking of daily customers’ walk-in in the event of queue system failure.
• Collect documents received from customers and make certified copies of these documents.

Requirements:

• Prior experience in customer service and administration is preferred.
• Confident in handling of sensitive documents and details.
• Meticulous with details, good communication and interpersonal skills.
• Able to work in a fast pace and challenging environment.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other

purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

• Vast school selection: Wide range of AOP and premium school
• Work Near Home
• Better pay and benefits. Work-Life Balance

Job Description

• AOP & Private Premium Singapore Childcare & Preschool Centers
• Singapore Islandwide Opportunity
• East: Tampines / Pasir Ris / Bedok / Tanah Merah
• North: Yishun / Woodlands / Marsiling / Toa Payoh
• Central: Tanjong Pagar/ Raffles Place
• West: Jurong West / Jurong East / Clementi / Choa Chu Kang
• North East: Hougang / Serangon / Sengkang
• Others: East Coast / West Coast / Katong / Pasir Panjang

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the centre.
• Perform other related duties as required
• Candidates must possess at least a HCIC / ACEY / CIT + EYDF , those with EY1 & EY2 are advantages.

Tong Wei Chin (Reg No.: R24123803)
The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Position title : Service Engineer / Technical Specialist
Location: Loyang Way, Loyang Industrial Estate
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job responsibilities :
-Provide and Manage administrative support
-Order processing
-Generating and maintaining of documents and data
-Maintain proper filing and documentation
-Assist in processing PO
-Purchase orders, delivery orders and invoices.
-Quatation
- Liaise with customer
-Other ad-hoc duties when assigned

Requirements :
• Min O Level education
• IT literate with proficiency in Microsoft Office applications
• Good verbal and written communication skills
• Good interpersonal skills and meticulous in handling assigned tasks

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

EA License No: 95C2823

EA Personnel No: R23112241

EA Personnel Name: Jin Yee

Location: Singapore

Office Work Setup: Hybrid
Availability to Join: ASAP

Job Overview:
We are seeking a highly skilled and dedicated Senior Service Engineer specializing in Data Center Automation (DCA) to join our team in Singapore. As part of a dynamic environment, you will play a crucial role in providing technical leadership and coordination for service activities related to medium engineering complexity. You will ensure that engineering and service disciplines within the AMC sites are efficiently executed, aligning with contract specifications, quality standards, and safety requirements.

This role is ideal for someone with deep knowledge in the data center domain, particularly in handling 800XA control system, and who thrives under pressure, providing 24x7 support with a commitment to solving problems and maintaining customer satisfaction.

Key Responsibilities:

1. 24x7 Service Delivery:

• Provide technical support and troubleshooting for the data center customer installed base in Singapore.
• Ensure timely service delivery with a 2-hour SLA, resolving issues both remotely and on-site.

• Collaborate with project teams during installation, commissioning, and site activities, providing hands-on support to address engineering errors and commissioning challenges.

• Serve as the technical Service lead, offering guidance across engineering disciplines included in AMC projects.
• Foster knowledge transfer from Project Engineering teams and share best practices across different projects and disciplines.
• Develop and implement standard processes and tools.

• Maintain and manage relationships with key customers, identifying new sales opportunities and ensuring customer needs are met.
• Provide specialist support and advisory services for the Sales team.

• Prepare all necessary documents and reports for customer approval.
• Ensure timely reporting of work done and follow-up on outstanding issues.

Challenges:

• Provide 24x7 availability to meet tight schedules and budgets.
• Deliver exceptional service support to customer sites on a rotational basis.
• Navigate the complexities of data center engineering, a rapidly evolving field.

• Experience:
• 4-6 years of experience in data center operations or similar domains.
• Strong background in DCS project engineering or service, particularly with 800XA system.
• Experience with Data Center Automation projects, specifically BMS/EPMS/CMS, is an added advantage.
• Technical Skills:
• Familiarity with data center terms, terminologies, and control systems.
• Competency in Microsoft Office tools and basic computer literacy.
• Personal Attributes:
• Strong interpersonal, organizational, and communication skills.
• Customer service-oriented mindset.
• Ability to work under pressure, managing tight schedules and on-call duties.

About the job

• To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
• Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
• Ensure that customers’ issues are handled efficiently and with empathy.
• Actively working towards fulfilling the four tasks of the store.

Your assignment

• I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
• I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
• I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
• I know our daily and weekly service targets and this drives me to improve our service delivery.
• Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
• I optimise the relationship with our customers in order to drive sales growth and sustained long-term profitability.
• I am empowered to solve customer complaints within my level of authorisation. I recognise when I need to escalate an issue and then pass on the relevant information to a manager for him/her to be able to deal effectively with the customer.
• Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
• I ensure safety guidelines are met within the Customer Relations  area.
• I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

Position: Service Captain

• Working Days and Timing: 5.5 Days per week, Based on Roster
• Location: Purvis Street
• Salary: $2,500-$3,300

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Title: Sales Executive - BYD

Location: Singapore

Job Description:

Key Responsibilities:

1. Sales Development: Identify and pursue new business opportunities for BYD’s electric vehicles in the Singaporean market.
   Develop and implement strategic sales plans to achieve sales targets and increase market share.
   Generate leads through networking, events, and direct outreach.
2. Client Engagement: Conduct product demonstrations and presentations to potential customers and business partners.
   Understand customer needs and provide tailored solutions that highlight the benefits and features of BYD’s EV offerings.
   Negotiate and close sales deals while ensuring high levels of customer satisfaction.
3. Market Intelligence: Stay informed about market trends, competitor activities, and industry developments related to electric vehicles.
   Provide feedback and insights to the management team to support product development and marketing strategies.
4. Customer Relationship Management: Build and maintain strong relationships with existing and potential clients.
   Address and resolve customer inquiries, concerns, and issues promptly and effectively.
   Follow up with customers to ensure satisfaction and encourage repeat business.
5. Sales Administration: Maintain accurate records of sales activities, customer interactions, and pipeline status using CRM tools.
   Prepare sales reports, forecasts, and market analysis for management review.
   Ensure all sales documentation is completed accurately and promptly.

Qualifications:

• Experience: Minimum of 2-5 years of sales experience in the automotive industry, with a focus on electric vehicles preferred.
• Skills: Proven track record of meeting or exceeding sales targets.
  Excellent communication, negotiation, and interpersonal skills.
  Strong understanding of the Singapore automotive market and electric vehicle trends.
  Proficiency in Microsoft Office Suite and CRM software.

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Working days: Mon - Fri
Working Hours: 930am - 6pm
Working location: Ubi
Salary: $2,500 to $3,000

Job Responsibilities:

• To assist Programme Manager on programmes
• To manage App; Monthly creations and regular updating of events and programmes feedback on any relevant technicalities for future enhancements.
• To prepare reports and invoices for related events.
• To provide monthly reports on breakdown of requirements to respective Programme Manager.
• To gather Feedbacks from Facilitators, Instructors and Participants to understand each sites needs/requirements.

Job Requirements

• Minimum Diploma Holder
• Preferably at least 1 year of working experience.
• Well versed with Microsoft Office
• Require to attend to work phone during the weekend as well, when necessary.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description & Requirements

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

• Location: The Woodleigh Mall
• Working Days: 5.5day
• Working Hours- Monday to Friday (1030am to 7pm) , Saturday (9.30am to 1.30pm)
• Salary : $2,200 - $3,400

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Chubb is seeking an experienced senior customer engagement and contact center engineer to join our growing global UC&C engineering team. The Sr. Customer Engagement Engineer is responsible for development, implementation and serviceability of Chubb’s contact center infrastructures and is the expert technical resource for contact center transformation projects.

The candidate embodies sound engineering principals and is highly collaborative, creative, problem solving, and technically curious. This position will drive strategic infrastructure initiatives and oversee engineering of transformation projects. This role will also assist in establishing operational support models, self-service tools, process automation, and proactive monitoring required for a scalable and highly available communication service.

This is a senior level technical role that requires executive presence and proven attention to detail, processes, and an engineering discipline of complex production enterprise environments. As a member of the broader Enterprise Infrastructure Services team, the candidate will have direct responsibility for diagnosing and resolving complex infrastructure issues and outages.

Ideal candidates will possess proficiency in the leading contact center technologies and delivery experience of complex hybrid infrastructures including telecommunications, public & private clouds, and on-premise contact centers.

Responsibilities:

• Architecture & engineering foundation: Understands the concept and execution of architecture and engineering in the development and deployment of Genesys, inContact, Cisco, Microsoft, and/or Avaya contact center solutions.
• End user service orientation and business acumen: Initiate and proactively engage projects in response to business requirements and strategic infrastructure projects. Leadership role in program initiatives and comfortable with strategy, finance, resourcing, and goal-oriented delivery.
• Program leader: Successfully lead large scale transformation programs that include complex integrations of many technology components from Cisco, Avaya, inContact, and Genesys. This includes the deployment of new voice, video, SMS, business chat messengers, and supportive technologies.
• Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.
• Solution engineering all customer engagement & contact center infrastructure transformation services for voice & video solutions, designing global routing plans, software lifecycles, and overseeing operational departments processes and inventory.
• Contribute significantly to product design, documents, solution, development, DevOps, test plans and test execution
• Ability to comprehend and implement best practices for contact centers, analyze routine production problems and direct and implement corrective changes to reduce failures and improve redundancy and recovery.
• Develop operational process automation using efficient technologies & procedures for Move, Adds, and Changes telephony service.

Requirements:

• At least 8 eight years of relevant experience with Contact Center, ACD, IVR, WFM, and recording services including architecture design, configuration, implementation projects, and complex system integrations. Experience transforming distributed contact center systems into global technology standard
• Must be a self-starter with the ability to work independently and in a collaborative team environment. Proven track record in relationship-building and driving change in a matrixed work environment.
• Strong platform experience with leading collaboration technologies and certifications are a plus. Experience with the following: NICE inContact / Genesys PureCloud / Engage Cloud / Cisco Contact Center Enterprise / Avaya Contact Center
• Experience with global telecommunications providers, SIP trunking, and global routing and regulations.
• Understanding of cloud technologies such as Azure or AWS and knowledge of security best practices and regulations.
• Ability to manage multiple projects in a dynamic environment and experience with project delivery successes that include softphone, mobile workforce, and unified communications deployments.
• Understanding of the Agile development methodology, SDLC, and DevOps experience a plus for improved automation and operations
• Knowledge and experience with networking infrastructure (QoS, Routing, Packet Captures, DHCP, DNS, Active Directory etc.)
• Understanding of security infrastructure within the context of collaboration services (firewalls, VPN, key management, encryption, certificates, etc.)
• Strong ability to identify, understand and communicate business needs and application architectures for technical projects.
• Excellent communication and collaboration skills; ability to effectively communicate across all levels is required.
• Excellent written/verbal skills; ability to effectively communicate is required.
• Experience in understanding and communicating technical concepts to a non-technical audience.
• Bachelor’s degree or equivalent work experience recommended.

• Position title : Service Crew
• Location: Bugis
• Working days : 6 days ; 7:00am -3:00pm (based on schedule)
• Salary : $ 2,000 - $ 2,200

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.