Total 3,019 Customer Service job vacancies in singapore river

Office Hours: Monday to Friday 8.30am - 5.30pm + 1 half Saturday 8am - 12pm

1 Year Contract convertable + 1 month Completion bonus!!

Location: Outram Park

Job Description:

• Provide frontline customer service.
• Provide scheduling and coordination services
• Advising patients on their admission process
• Provide financial counseling, as well as collecting deposits from patients.

Requirements:

• Minimum Nitec and above
• Keen interest in Healthcare is preferred

Training is provided!!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate (POAS)

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Assisting with examinations and routine procedures
• Performing some administrative duties
• Assist doctors in patient assessment, examination, diagnosis and treatment
• Other ad-hoc duties as assigned

Requirement:

• Customer service experience will be advantageous
• Min. commitment of 3 months to long term

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Welcomes clients on arrival to the salon
• Answering phone calls, emails, and social media messages promptly and courteously
• Cross sell services
• Provide complimentary drinks to arriving clients
• Inform colleagues that their client has arrived and for what salon services
• Welcome walk-ins, answer questions about beauty services, schedule and confirm appointments based on availability
• Manage the salon appointment schedule efficiently
• Contact and manage clients if a staff member is sick and re-arrange an appointment
• If not using SMS appointment reminders, call clients to remind them of their appointment
• Call clients who are late for appointments and see if they are running late or are a no-show
• Collect payments from clients after their appointment
• Keep reception area clean, tidy, and free from hazards
• Respond to online reviews daily and pass feedback onto management
• Co-ordinate and resolve client complaints
• Properly add clients email addresses and telephone numbers to salon scheduling software
• Keep the retail merchandising stocked
• Up-sell salon retail products when taking payments
• Prompt clients to book their next appointment
• Doing administrative tasks

• Plan and schedule local and onsite overseas service activities.
• Coordinate calibration equipment scheduling, loaning, and shipping for onsite service jobs.
• Manage recalibration and repair of calibration equipment, including quotes, orders, and shipping.
• Implement service workflow for service closure, revisits, and rescheduling.
• Manage service contracts, ensuring timely renewal before expiry.
• Create quotes for service jobs and contracts, working closely with the After-sales team.
• Prepare and process after-sales orders, including parts, accessories, and service labor.
• Facilitate shipments, prepare invoices, and manage shipping documents for orders.
• Coordinate with customers and partners for payments, warranty parts, and returns.

Requirements:

• Minimum Dip/Deg in Supply Chain with at least 5 years of relevant working experience.
• Prior working experience in planning and scheduling is highly preferred.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description & Info

- Performing reception and front desk duties.

- Portering and Triaging duties such as transfer of patients from one location to another.

- Attending to all enquires of patients and visitors including phone

enquiries.

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Scope:

Customer Satisfaction

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

• Conduct periodic inspections to ensure fulfilment and customer satisfaction

EI Volume Growth & Profitability

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

o ensure the timely conversion of all equipment from Free Maintenance to paying portfolio

o the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost

o Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation

• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

People Development

• Actively drive the technical and non-technical development of Service team

to ensure all work is conducted according to established procedures and work instructions to enlighten the customer

• Close gaps and develop competency of the service team.

Requirements:

Minimum 5 years’ experience in the Service industry, preferably of industrial/engineering/Facilities management or related

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Working Hours: Office Hours 5.5 Days

Location: Multiple Location @ East

Job Description

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Conduct training for staff.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Casework and Counselling
• To readily identify and assess risks inherent in moderately complex cases by integrating a range of information.
• To readily use professional tools and working templates to guide staff in case assessment and case planning.
• To represent the centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners.
• Groupwork and/or Community Work
• To participate in client/community assessments, group/community work processes and specialized intervention strategies.
• Operational Managerial Skills (Operational Processes, Policies and Protocols)
• To support the Assistant Senior / Senior / Lead Professionals in the implementation of centre’s operational and practice protocols, processes and policies.
• Undertake any other duties assigned by the Head of Centre.

Job Requirements

• Degree in Counselling, Psychology, Social Work
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene)(R21101623)

Recruit Express Pte Ltd (99C4599)

Infant care educators required at River Valley:

job Description:

· Caring for infants with our infant care programme and routine care responsibilities.

· Plan and implement curriculum and programme appropriate for the child’s development, including identifying emerging trends to keep innovating.

· Building of collaborative relationships with centre staffs and families.

· Conduct routine caregiving and always looking for improvements to deliver better quality and service.

Qualifications:

· WSQ Higher Certificate in Infant Care (HCIC) / Advance Certificate in Early Years (ACEY) or it's equivalent recognized by ECDA

Able to commence work ASAP will be an added advantage.

Jobs Responsibilities

• Onboarding of new agencies and FA
• Liaison between Agents and Underwriters to address Agents' queries
• Updating and maintain Agency records
• Compile, analyze and prepare monthly reports
• Ensure that sanction checks are conducted.
• Maintain and manage distribution email by forwarding cases to the relevant parties
• Work with policy admin team to ensure accurate and timely delivery of intermediaries’ document

Job Requirements

• Prior insurance operations experience preferred

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

• Plan & schedule local & onsite overseas service activities for ZRSG.
• Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs.
• Organize recalibration-repair of calibration equipment inclusive of quote, order, shipping.
• Manage service contracts with timely renewal before expiry of existing contract.
• Create quotes for service jobs (local/ regional) for calibration, onetime jobs, relocation etc.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanation, and solve problems for customers.
• Complete special projects as assigned.

Requirements

• Min GCE 'A' Levels or Diploma in any field
• No experience needed All training provided
• Required to start work immediately

All Interested candidates are invited to email your resume in MS Word format to: [email protected]

Ivy Yong Shi Mei
R2198995

Recruit Express Pte Ltd 99C4599

Working Hours:

• Any 5 days work week Mon to Sun, 2 shift pattern (Either 7am to 4:30pm / 12pm to 9:30pm)
• Rostered including weekends and PH

Rate:

• AM - $12/hr, PM $14/hr

Job Description:

• Patients' and Visitors' registration
• Billing and payment
• Appointment scheduling (handling both in and outbound calls, facsimiles, and emails)
• Observation ward monitoring: Preparing necessary medical documents for doctors' review
• Admission and discharge coordination.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Scheduling service jobs-equipment
• Plan & schedule local & onsite overseas service activities
• Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs
• Quote service jobs & contract
• Manage service contracts with timely renewal before expiry of existing contract

The Requirements:

• Min Diploma/ Degree Holder with min 3-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resume to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Registration No. 199601303W

EA Licence No. 99C4599

Working Hours: Mon-Fri office hours

Salary: $10 hour

Location: WEST

Job Description:

• Patient registration

• Schedule payment

• Collecting payment

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Plan & schedule local & onsite overseas service activities for ZRSG.
• Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs.
• Organize recalibration-repair of calibration equipment inclusive of quote, order, shipping.
• Manage service contracts with timely renewal before expiry of existing contract.
• Create quotes for service jobs (local/ regional) for calibration, onetime jobs, relocation etc.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

- Reply emails, phone calls, and walk-ins enquiries

- Schedule and prepare class attendance for commencement

- Maintain student records

- Organise logistics matters

- Plan events for students or team members

- Train new team members

- Maintain Bunka’s social media pages

- Other administrative matters or duties to ensure that the school operates smoothly.

Job Requirements:

- Is fun and energetic

- Interested in Japanese culture

- Has experience in Customer Service

- Possess a strong command of English (written and spoken)

- Possess good administrative skills

- Has knowledge in MS Office, Google Drive, One Drive

- Takes initiative and pride in your work

- Able to answer phone, email or walk-in enquiries appropriately

- Able to adapt to changes

- Looks forward to sharing and gain knowledge, and contribute ideas to the company

- Is tech-savvy

- Able to speak basic Japanese (optional)

- Able to do graphic design/ animated videos (optional)

Working hours:

- Mon - Fri 10am to 7pm

- Some Saturdays or Sundays 10am to 5:30pm

Bonus:

Employees can take Japanese classes for FREE after probation period.

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Handle medical records
• Administer high volume of incoming phone calls and emails on a daily basis
• Handling enquiries/ feedbacks
• Registration of visitors/ patients at the counter
• Must be able to commit to OT when business needs arises
• Any other reasonable ad-hoc duties as assigned

Working hours:

• 9am to 6pm (Mondays to Fridays) and 9am to 1pm (Saturdays)

Requirement:

• Min. O Levels and above
• Candidates with some customer service experience will be advantageous
• Min. commitment of 3 months onwards

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Contract until 31 Jan 2024

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:Maintaining complete and systematic records relating to employees' pay and must be thoroughly conversant with the relevant statutes and payroll regulations.
• Involved in payroll processing and its related duties
• Analyse reasons for variation in manpower expense for monthly adhoc reporting
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.

Requirements

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Candidates who are more experienced may be considered for the Senior Executive role
• Hands on SAP HRIS system preferred

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599