Total 3,055 Customer Service job vacancies in singapore river central singapore

Job Description:

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.
• Interact with clients via phone, email or chats and provide concise written/verbal instructions.
• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.
• Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.
• Proficient with Ariba Procurement tool & softwares.
• Maintain procedural documents and reports.
• Monitor and maintain computer networks, Configure operating systems.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn and work with emerging technologies.
• Follow standard procedures to resolve issues by connecting them to relevant internal departments.
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Prepare prompt, accurate reports.
• Document technical knowledge in the knowledge database.
• Train people on how to use different systems.
• Monitor daily performance of technical systems.
• Help companies deploy new software or hardware systems.
• Any other ad hoc duties as assigned by supervisor.

Requirement:

• Excellent analytical and problem-solving skills.
• Proficient with Ariba Procurement tool & softwares.
• Well versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
• Strong verbal and written communication skills.
• Good interpersonal skills.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Scope:

- provide customer service

- handling public enquiries, phone calls and walk-in

- coordinate and schedule appointment

For interested candidates, please send your updated resume:

We are hiring Temp to Perm Customer Service / Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap Yong Qi| R24121217 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

• Responsible for managing patient registration, appointment scheduling, and front desk operations, which encompasses billing and payments.
• Assist patients with inquiries, navigate them through the healthcare system, and uphold compliant medical record management.
• Work closely with healthcare professionals to support patient care and deliver exceptional customer service, ensuring favorable patient interactions.

Requirements:

• Minimum ‘N’ / ‘O’ Levels / Nitec / Diploma
• Minimum customer service experience required.
• Candidates without healthcare experiences are welcome to apply as training will be provided.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Location:

West/Central - Multiple locations

Working Hours:

Mon-Fri, Office Hours

Occasionally saturdays will be activated, next weekday will be off

Job Responsibilities

• Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.
• Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.
• Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

• Minimum diploma in these studies: Community Care, Health Management & Promotion (First Choice), Food Science, Biomedical Science, Biotechnology, Sociology, Social Work, ETC or any other related fields.
• Any other relevant working experience will be advantageous
• Volunteer or work experiences with relevant community setting

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description:

• Act as the first point of contact for the customers
• Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction.
• Provide satisfactory explanations to customers and take remedial action where necessary.
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.
• On the job training provided
• Ad-hoc duties that related to contact centre projects.

Working hours:

Any 5 days from Mon to Sun

9am to 5pm/10am to 2pm/11am to 3pm /8am to 1pm

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

As a trusted partner of major players in the Energy industry, our client is an established MNC known for its commitment to sustainable solutions and cutting-edge technology. We are currently seeking a Field Service Engineer of after sales market to join the dynamic team and contribute to our mission of shaping the future of clean energy.

Job Responsibilities:

• Provide customer support in-field and in-house - Hands on is a must !!
• Assist in product design from inception to commissioning.
• Supervise quality control plans and workshop maintenance.
• Liaise with customers, analyze non-conformity reports, and propose solutions.
• Conduct Corrective Actions (CA) and Preventive Actions (PA) to enhance service quality and prevent recurrence of issues.
• Project Mangement & Coordination, liase between China HQ, Client and SG APAC office.
• Travel within Asia Pacific, India Middle- Eastern countries to support sales, and improve department processes.
• Response of sales enquiries & RFQ, provide workable solutions to advise client.
• Improvement planning & solutions proposals to management ( SG, HQ & Job site )
• Response to job site report writting & client enquiries.
• Prepqare BOM ( Bills of Material ) & sourcing for materials with most competitive price.
• Ad- Hoc duties as requested

Job Requirement:

• Diploma or Degree in Mechanical Engineering,
• Minimum 1-3 year of experience in field service, automations or wind energy industry.
• Able to commit standby and travel if required.
• Able to commit frequent travel 75% & commit stanby duty 24/7
• Must be comfortable to WORK IN HEIGHT : 150-180m
• Must able to travel to diffrent countries to attend field service in short notice period !!
• Trilingual & Multilingual is highly advantageous !!

Remuneration :

☑ Basic: $3000 - $ 4800

☑ 5 Days, Mon – Fri 8:30am- 5:30pm

☑ Location : Central

☑ Travelling to APAC + India + Middle East countries

☑ Good Prospect and Benefits

Interested applicants are welcome to apply online with updated resume.

Only shortlisted candidate will be notified

Kam Soo Leng(Yvette )

Registration: R22107492

Job Responsibilities:

• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions.

Job Requirements:

• Advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence.

Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

Working Hours:

5.5 days Office Hours

Location:

Central

Job Scope

* Assist in registration

* Scheduling of appointments and handling enquiries

* Guiding of patients on where to change and procedures

* Assisting nurses and radiographers on duty

* Might need to help with toileting duties in the event immobile patients need help during their time in department.

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

JD:

Responsible for professionally handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters]

Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all enquiries at all times

Ensure timely follow up of customer’s requests and liaise with appropriate departments to ensure requests are fulfilled within promised timeline.

Manage difficult customers and follow up with proper escalation procedures

Ensure proper documentation and categorization of cases

Conduct post discharge follow up phone calls to patients or their next of kin

Feedback customer's comments or requests to the reporting officer, for service or process improvement

Maintain hospital staff’s contact details for emergency activations, activate and recall staff during an emergency situation and monitor their responses

Manage hospital-initiated change of appointments

Perform other duties as requested by Supervisor and above

Rate: $10/H

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

• Monitor & analyze system performance in accordance to the prescribed processes and procedures
• Identify & dispatch Field technicians to affected stations island wide
• Perform data mining & preparation of technical reports
• List and analyze cases, escalate to relevant department if necessary
• Suggest appropriate solutions and direct unresolved issues to alternative resources
• Assist with building management duties when required

Job Requirements:

• Minimum GCE "N"/"O" levels, Higher Nitec/Nitec in any industry
• Possess good computer skills mainly Microsoft Excel, Word & Powerpoint
• Control Centre/Dispatcher background with analytical skills is an added advantage
• Pleasant personality, able to work and communicate well with different levels
• Require to work on shift, including PH & weekends where assigned
• No experience required, training will be provided

Responsibilities:

• Provide receptionist and cashiering duties
• Ensure accuracy of clinical data entry into the computer system
• Carry high level of customer service
• Attend to phone calls, coordinate appointments, and other administrative duties
• Assist and chaperone for examinations
• Be competent and efficient with insurance claim processes

Requirements:

• Minimum Polytechnic Diploma, GCE A/O qualification
• Experience in clinic setting and customer service will be advantageous
• Proficiency in Microsoft Office, Clinic support (Plato)
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Must have experience with insurance claims

Responsibilities:

• Creating a positive experience by welcoming and assisting clinic patients.
• Preparing patient files by obtaining personal and health information.
• Maintaining patient data records for evaluation and health insurance purposes.
• Performing minor diagnostic tests and procedures as directed by healthcare professionals.
• Promoting patient safety by maintaining a clean and hygienic environment.
• Mediating between patients and healthcare providers.
• Guiding patients through the clinic's various facilities and procedures.
• Setting up and stocking examination and procedure rooms.
• Sterilizing medical equipment and sanitizing designated areas.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

• Operations & Technical Support (including B/F, Printers etc.)
• Tech bar / IT Solution Centre
• Audio/Video Support
• Digital Lockers & Vending Machines
• Stock Management / Asset Management
• Shipping, Disposal & Data Wiping Support Services
• IMACs and Break-fix
• VIP Support
• IT Supply Chain

You already have:

• Good general understanding of IT principles such as Networks, Hardware and Domains
• Working knowledge of leading software packages such as MS Office and Lotus Notes
• Good working knowledge of Windows 10/11 and related software and applications
• Good experience in End User device hardware and software troubleshooting
• Knowledge of mobile devices, in particular Blackberry and iPhones
• Experience with building, configuring, replacing and troubleshooting EUC hardware components
• Good Experience in Data Backup Techniques
• Familiarity with virtual , MDM and VPN environments
• Familiarity with Microsoft SCCM would be advantageous
• CompTIA A+, MCP/MCSE are desirable certifications
• DELL Certification desirable
• Knowledge of ITIL and experience of working within an ITIL environment would be beneficial
• Exceptional customer facing skills
• Able to communicate clearly and effectively with end users
• Logical and analytical approach to work
• Accurate record keeping
• Able to work unsupervised
• Good timekeeper
• Intense focus on quality work
• Productive and Efficient

What we offer:

• A secure job in an exponentially growing international company
• Opportunity to learn and grow your technical skills in global companies
• Strong team spirit and a great working atmosphere in a friendly team
• Direct and open communication
• Very good opportunities for professional and personal further development thanks to our human resources development program.
• Mentoring program to get you started with the support of an experienced colleague
• Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes
• Rhino-force.org: Our environmental protection organization protecting one of the most endangered species on this planet.
• Kids-family.org: We take care of children that grow up without their parents in Poland and India. We don’t just give them shelters. We turn their shelters into homes.

Are you passionate about primary and secondary school mathematics education? Join our pioneer team at Sirius Mathematics, a new startup dedicated to delivering top-quality mathematics tuition.

Sirius Mathematics is an integral part of the Brighter World Education Group, a prominent education conglomerate with schools such as Tien Hsia Language School, Morris Allen English, Orange Tree Preschool and Orange Academy under its belt.

Job Highlights:

- Pioneering role in a dynamic teaching team

- 5-day work week: Wednesday to Sunday (Monday and Tuesday off)

- Competitive salary starting from SGD$3,800 for full-time staff

- Opportunities for career growth

Job Description:

- Conduct classes using provided materials, ensuring alignment with MOE standards

- Collaborate with the curriculum head to develop teaching materials and worksheets

- Mark assignments promptly and provide constructive feedback to help learners understand and improve

- Manage classroom dynamics effectively

Requirements:

- Bachelor's degree from a reputable university

- Previous teaching experience, especially in primary/secondary school mathematics, is highly valued. (New teachers without experience are welcome; we are committed to nurturing talent and providing training)

- Dedication to education and a passion for making a positive impact on learners' lives

Working Hours:

Monday, Tuesday: Rest Day

Wednesday, Thursday, Friday: 1:00pm to 9:30pm

Saturday and Sunday: 8:30am to 6:30pm

Ready to inspire the next generation of math enthusiasts? Join us on this exciting journey!

We are looking for a full time Guest Service Officer to join our Hotel.

Job Description

1. Performing Check-in or Check-out for hotel guests.
2. Register guests collecting necessary information (e.g. contact details and exact dates of their stay).
3. Handling of cash transactions.
4. Performing credit card transactions.
5. Performs any other job tasks assigned by Supervisor.

Job Requirements

1. Knowledge of basic computer skills.
2. Customer service attitude.
3. Requires to perform shift work, including weekend and public holiday.
4. Team player

Interested applicants please send your resume to [email protected]

We regret to inform that only shortlisted candidates would be notify for interview.

• Salary: Up to $4,000 per month
• Contract: 1 Year (Completion Bonus included, renewable subject to business needs)
• Location: Jurong Island (Company transport provided at pickup point)

Job Summary:

Join the HSE, Technical Coordination Section as a Facilities Management Support Specialist. You will play a key role in supporting our manufacturing operations by managing daily facilities activities and providing crucial administrative support. This position offers a dynamic work environment with opportunities to contribute to a variety of facility management tasks.

Key Responsibilities:

• Support daily operation activities in facilities management, including building maintenance/repairs, common area upkeep, office maintenance, furniture/equipment management, pantry supplies, office stationery, company buses, canteen services, company vehicles, and pest control.
• Coordinate closely with Complex Companies General Admin (GA) and service providers to ensure safe and smooth business operations.
• Assist the Facilities & Admin Manager with vendor and contract management, including sourcing and evaluating service providers to justify vendor selection for management approval.
• Process administrative services such as systematic filing of documents, assist the Facilities & Admin Manager with payments processing, and support the preparation of management reports.
• Provide administrative support to the WSH & FS Sub-Committee, including coordinating safety suggestions, safety patrols, and near-miss updates.
• Assist in coordinating activities related to ISO 9001, ISO 14001, and SS651 standards requirements.

Requirements:

• Minimum of a GCE ‘O’ level/NITEC, with at least 2 years of working experience in facilities management or the manufacturing industry preferred.
• Knowledgeable in Workplace Safety & Health practices and ISO standards is preferred.
• Team player with initiative, curiosity to learn, problem-solving skills, and strong interpersonal communication skills to work effectively with all levels of personnel.

Apply now to become a part of the dedicated team and contribute to maintaining a safe and efficient work environment!

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

We are hiring Temp/Contract Clinic Assistants (e.g. Dental, Specialist Clinics) to be outsourced to various healthcare organisations.

Job Scope:

Handle front-line duties; receptionist, financial counselling, appointment scheduling.

Assist the doctor in procedures when required.

Handle documentation and paperwork.

Maintaining high service standards.

Other ad-hoc duties as assigned.

Job Requirement:

Can commit to at least 3 – 6 months.

Can commit to at least 5 days a week.

Prior experience in clinic / healthcare settings will be advantageous.

Possess strong interpersonal and communication skills.

Apply now by sending your resume to [email protected],

or call Jeff Yeo at 6736 3280 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Jeff Yeo | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Business Management Support to join their team
• This will start off as a 12 months contract

The Job

• Support the business and project team in managing and completion of project milestones.
• Keep business and project team up-to-date on project related issues, matters and resolutions in a timely manner.
• Work collectively with members of Investment Services team and project manager to engage key system SMEs, understanding system behaviors and help gathering and transforming information into future model and processes.
• Support consolidation of business requirements and engage in business analysis process to ensure all business requirements are captured and addressed.
• Review function specifications document against business requirement document to ensure coverage was properly done.
• Prepare UAT test cases based on operations scenarios in production for business delivery lead and owner review and sign off.
• Sound knowledge and manage UAT life cycle through engaging in UAT execution, working collectively with Investment Services users and project team in defects reporting and resolution, to complete the UAT with quality and standard.
• Build effective relationship with project stakeholders as well as Investment Services users.
• Engage in application demonstration and training for Investment Services operational users.
• Being hands on in Standard Operating Procedure revision for operating processes that involve the system in UAT.
• Work collectively with business delivery lead in supporting the execution of key change management outcome including but not limited to governance and controls, integration of processes across ILP products and user training.
• Engage closely in Day one post implementation and Day two lifecycle management.
• Gain full understanding of current state of the Investment Services system, data and processes in the daily and monthly lifecycle of ILP products through involvement in daily BAU processes.
• Minutes taking and documentation on all project related meetings.

The Talent

• 6 to 8 years’ experience in Investment Operations/services within the insurance industry with key focus on project management and UAT management.
• Proven experience in system replacement/enhancement projects.
• Prior knowledge in End User Computing setup and management.
• Ability to navigate data and process flows.
• Strong stakeholders’ management skills.
• Strong risk and control mindset.
• Strong data management skillset and knowledge.
• Well versed in tools such as but not limited to Microsoft Visio, Jira etc.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Management Support
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Ensure that reports are deliver timely and accurately.
• Review and streamline workflow where applicable.
• Review and update of SOP promptly where applicable.
• Assist and handle enquiries professionally and promptly.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

Annual Fit & Proper Exercise:

• Ensure that the Annual Fit & Proper Exercise process is conducted in accordance to the Fit and Proper framework.
• Collate results and proper reporting conducted for any breach of Fit and proper guidelines by advisers.
• Maintain and update the SOP where applicable

Other Administrative Matters:

• Monthly check on new business submission for suspended advisers
• Monthly Reactivation Exercise
• Administration of Adviser’s Health Benefit and Professional Indemnity entitlement
• Yearly IFPAS and FSMA memberships

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Ability to work effectively under pressure with tight timeline.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Support Admin Associate
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

•Responsible for the timeliness and accuracy of invoices, adjustments sent to customers including preparation of reports

•Analyse and provide solution paths for exceptional scenarios

•Analyse and tabulate the adjustments

•Test new initiatives that may be introduced into the various systems

•Process daily bill check/refund

•Any other project work that may be assigned

•May be requested to work overtime or/and weekend when required

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Locations:

• Northeast
• North

Must be able to float around in either the Northeast / North region

Working Hours:

5.5 Days, 8.30am - 6pm

Job Scope:

• Attend to patients' enquiries and complaints
• Handle registration of patients and scheduling of medical appointments
• Assist the medical professionals in consultation room
• Provide administrative support such as data entry and scanning of records into system
• Other duties as assigned

Requirements:

• Min O / N or Nitec in any field
• Experience in customer service or healthcare would be advantangeous

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599