Total 402 Customer Service job vacancies in tampines

Responsibilities:

• Perform administrative duties and provide customer service to our patients
• Responsible for registration and billing, payment/deposit collection, appointment scheduling as well as providing financial advise to patient
• Responsible for assigning beds and scheduling follow up appointments for patients.
• Any other duties assigned from time to time

Requirements:

• GCE 'N'/'O'/'A' Level, NITEC, Higher NITEC or Diploma in any relevant discipline
• 1 to 2 years of working experience are welcome to apply
• Good interpersonal & communication skills
• Proficient in Microsoft Office applicantions

Working Schedule (Staggered hours):

• 8.30am - 5.30pm (shift 1) / 10am - 7pm (shift 2)
• You are required to work on weekends and Public Holidays on rotational basis

• Position : Sales Support Admin - Up to $3200 + AWS - Training Provided - WEST
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products

Main Responsibilities:

• Processing of sales orders, delivery orders, and invoices accurately ad timely
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment.
• Prepare written and verbal quotations to customers timely and accurately.
• Follow up on inquires through communication channels, maintaining strong customer relationships at all times.
• Procuring new clients through direct contact, word-of-mouth and cold calling
• Other duties as assigned by management.

Requirements:

• Min. O levels and above
• Training will be provided.
• Proficient in MS Office application such as Word, Excel
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Positions :

Infant Care Teacher ( Chinese Language / English Language Teacher)

Benefits :

· Established Childcare centre located at TAMPINES (5 mins to MRT)

· Good career prospects and developments

· Attractive remuneration packages, bonus and benefits

· Salary range from $1,800 to $3100) Depending on qualification and experience and posting)

Job Requirements:

· Must possess at least one of the following Early Childhood certification:-

1. Advanced Certificate in Early Years (ACEY)

2. Certificate In Infant & Toddler Care (CIT)

3. Higher Certificate in Infant Care (HCIC)

4. DPL Certificate (L1 or L2)

· Registered with ECDA as EY1 or EY2 Or L2 or L1

· Good communication and interpersonal skills

· Fresh graduates are welcome

· Able to commence work soon is preferred.

· To work as a team

ATTRACTIVE MONTHLY INCENTIVE PAYOUT and other Incentives and benefits

Call Cecilia at 90690910 or resume to email:[email protected]

Responsibilities:

• Responsible for payment collection, process medical reports requests as well as arrange appointments for specialist and work injury compensation reviews.
• Provide excellent customer service to our customers and meticulous administrative support.
• Responsible to liaise with different stakeholders to facilitate the completion of medical report requests.
• Any other duties assigned from time to time

Requirements:

• Minimum 'N' Level qualification
• Relevant work experience in healthcare, hospitality or service industries will be an advantage
• A customer-oriented team player with good interpersonal skills
• Able to multitask and have an eye for details

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm
• Fri: 8.30am – 5.30pm

Part Time - Vacancies at Eastpoint Mall

Responsibilities

• Assist in Administration & Operations of Educational Centre
• Manage student enrollments (enquiries, assessments, registration) and exams

Establish excellent rapport with parents and children

• Assist to organise events, concerts and open houses
• Meet Service levels and KPIs defined by the Company
• Other ad-hoc duties assigned

Requirements

• At least with "O" levels and diploma and above qualification.
• Computer Literacy, Customer Oriented
• Result and Customer-oriented with excellent inter-personal and communication skills
• Three days work per week. one weekday - 12pm to 9pm. Sat & Sun - 9am to 6pm

***Incentives will be given for new signups and trials, on top of basic salaries.

• Position : Customer Service Executive (Logistic/Incoterms/Shipping)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours), alternate saturday when required only
• Salary (commensurate with experience): Up to $420 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main responsibilities:

• Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
• Create bookings in Company’s proprietary freight forwarding system and job files
• Handle full set of import and export shipments and shipping documents such as Bill of Lading,
• Delivery Order, Permit Declaration, Notice of Arrival etc
• Monitoring pre-alert documents from Origin offices or sales support (sea import only)
• Track and monitor vessel arrivals / departures and update customers if any deviations.
• Handle all customers & enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Coordinate with business partners on Sales lead from the origin or the destination.
• Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
• Preparing of invoices for customers' checking about subcontractor’s invoices & preparing of reports for internal & external customer.
• Ensure compliance with customer & Standard Operating Procedures (SOP)
• Preparing SOP for our internal use.
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
• All other ad-hoc work instructions from manager

Requirement:

• Familiar with incoterms, custom requirements, import and export procedures.
• Minimum 2 - 5 years working experience in Freight Forwarding.
• Diploma in Freight Forwarding / Logistics is preferred.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Part Time - Vacancies at Eastpoint Mall

Responsibilities

• Assist in Administration & Operations of Educational Centre
• Manage student enrollments (enquiries, assessments, registration) and exams

Establish excellent rapport with parents and children

• Assist to organise events, concerts and open houses
• Meet Service levels and KPIs defined by the Company
• Other ad-hoc duties assigned

Requirements

• At least with "O" levels and diploma and above qualification.
• Computer Literacy, Customer Oriented
• Result and Customer-oriented with excellent inter-personal and communication skills
• Three days work per week. one weekday - 12pm to 9pm. Sat & Sun - 9am to 6pm

***Incentives will be given for new signups and trials, on top of basic salaries.

Responsibilities:

• Assessing the condition of clients' skin and providing the appropriate treatment.
• Providing skincare treatments, such as peels, masks, and scrubs, to remove dead or dry skin.
• Face massaging the condition and appearance of customers’ skin and make them feel relaxed.
• Advising clients about healthy living and steps to reduce the aging process.
• Recommending skincare products and teaching customers about skincare techniques.
• Educating customers about make-up application techniques.
• Keeping updated records of clients’ skincare regimens.
• Recommending skincare products, such as cleansers, lotions, and creams, and selling these to clients.
• Sterilizing equipment and ensuring work areas are clean and sanitary.

Responsibilities

- General Admin duties including Invoicing, POs, DOs, Data entries, filing and clerical duties

- Confirm and process orders - retail, dealers & partners.

- Answer phone calls and enquries

- Co-ordinate with internal departments - logistics, retail, wholesale

- Other Ad-hoc duties when required

• Position : Sales Coordinator
• Location : 2 bus stops from Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary : Up to $3500 (Depend on experience) ++ AWS + Variable Bonus + Medical
• Duration : Perm
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities

• Handle enquires from customers through/from/via emails, faxes, telephones, letters, or other communication channels
•  Advise customers of product availabilities, delivery dates,delivery location etc
•  Ensuring the accuracy and timely processing of customers’ orders.
• Prepare documentary supports, input orders into company computerssystem and monitor the status
•  Take special orders for items not in stock, or not normally in stock and notify customers when items are available or have arrived in close
• coordination with the supply chain executive and warehouse management
•  Take care of filing correspondence, coordinate, handle shipping and delivery documents, and negotiate LC to banks
•  Processing documents for sales meeting, tracking sales records and take parts in sales meeting
•  Collaboration with other department; contact technical department for example to deal with products or technical queries.
• Contact account
• department for example to deal with customer’s payment, deposits, refunds and stock returns etc. Contact supply chain for processing of PR/PO, logistic to agree on delivery date
•  Handle independently all shipping and customs invoice and liaise with company forwarders and shipping agents
•  Prioritizing various tasks to ensure efficiency so that all commitments can be met, changing those priority quickly and seamlessly if needed
•  Processing and updating of PO/records in the system
•  Verify orders confirmation against PO/System, inform supply chain for any discrepancy
•  Verify supplies invoices against PO/System
•  Negotiate rate with company appointed forwarders for best possible rate in line with the company’s buying policy
•  Coordinate all inbound traffic, maximizing cost effectiveness and tracking all consignments

Requirements:

•  Candidate must possess at least a professional certificate/ GCE ‘O’ Level NITEC, Diploma, or equivalent
•  At least 2- 3 year(s) of working experience in the related field is required for this position
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Logistic Executive / Officer required by company in the bedding industry. Main products are Mattresses, Bedframes with some furniture and accessories.

Report to Logistics Executive/Officer is required to managed the ware house and be park of delivery team. Duties include

• Manage ware house inventories and stock take.
• Manage delivery schedule and delivery team.
• Must be physically fit.
• Able to speak simple English.
• Ideally to have Class 3 Licence.
• Hardworking and a team player.
• Help unload items from containers and suppliers' trucks into warehouse
• Retrive items for warehouse and prepare them for deliveries.
• Help loadup delivery trucks for daily deliveries.
• Assist with deliveries when required.

Positions :

Infant Care Teacher ( Chinese Language / English Language Teacher)

Benefits :

· Established Childcare centre located at TAMPINES (5 mins to MRT)

· Good career prospects and developments

· Attractive remuneration packages, bonus and benefits

· Salary range from $1,800 to $3100) Depending on qualification and experience and posting)

Job Requirements:

· Must possess at least one of the following Early Childhood certification:-

1. Advanced Certificate in Early Years (ACEY)

2. Certificate In Infant & Toddler Care (CIT)

3. Higher Certificate in Infant Care (HCIC)

4. DPL Certificate (L1 or L2)

· Registered with ECDA as EY1 or EY2 Or L2 or L1

· Good communication and interpersonal skills

· Fresh graduates are welcome

· Able to commence work soon is preferred.

· To work as a team

ATTRACTIVE MONTHLY INCENTIVE PAYOUT and other Incentives and benefits

Call Cecilia at 90690910 or resume to email:[email protected]

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• Position : Call Centre Executive – Up to $3,500 Basic - Clarke Quay - All Welcome!
• Location : Clarke Quay
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience): Up to $3,500 + 14 Days AL + AWS + Performance Bonus + Medical & Dental Benefits
• Duration : Permanent
• Industry : Medical

Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Any other ad-hoc duties as assigned.

Requirements:

• Must have prior related experience in cabin crew roles

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• Position : Service Technician (Electrical/Electronic/Mechanical)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3500 + VB + Transport + Service Commission + OT pay + Mobile allowance
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provide efficient after-sales technical services, trouble-shooting, maintenance and Installation on company & range of home kitchen products at various
• customers location island-wide
• Keep sufficient stock levels of maintenance parts in personal vehicle
• Conduct basic user-training to customers
• Prepare and explain after-service reports to customers
• Represent the Company in a professional manner as a frontline staff
• Work as a team with internal and external co-workers
• Take follow-up action on outstanding issues, in a timely manner
• Provide all the necessary service and assistance

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others) or equivalent.
• Experience in Gas water heater or with Gas Service Worker License (LGSW) an added advantage
• Possess Class 3 Driving license is a must -company vehicle can drive home after probation
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

We are looking for passionate Staff Nurse / Enrolled Nurse who wants to join our company for an exciting renal career as a specialisation. The Incumbent is required to maintain standards of patient care, the delivery of safe therapy as prescribed to patients.

Jobs Resposibilities :

1 ) You will be a part of our nursing team providing a high standard of nursing care to our renal patients

2) You will oversee and assist in the education of patients, ensure accurate nursing records are maintained and give and receive comprehensive nursing report

3) You will work closely with clinical nurse managers in all administrative aspects of centre management.

Jobs Requirement :

1) Registered with Singapore Nursing Board is a MUST

2) Training will be provided for those without renal experience.

3) Our Centre operate on 2 shift (Morning : 6.30am - 2.30pm , Afternoon : 2.30pm - 10.30pm) from Monday to Saturday.

Interested candidates are invited to apply online with a comprehensive resume (attached most recent updated resume could help to expedite the process of shortlisting).

• Position : Customer Service Executive (Logistic/Incoterms/Shipping)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours),
• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main responsibilities:

• Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
• Create bookings in Company’s proprietary freight forwarding system and job files
• Handle full set of import and export shipments and shipping documents such as Bill of Lading,
• Delivery Order, Permit Declaration, Notice of Arrival etc
• Monitoring pre-alert documents from Origin offices or sales support (sea import only)
• Track and monitor vessel arrivals / departures and update customers if any deviations.
• Handle all customers & enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Coordinate with business partners on Sales lead from the origin or the destination.
• Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
• Preparing of invoices for customers' checking about subcontractor’s invoices preparing of reports for internal & external customer.
• Ensure compliance with customer & Standard Operating Procedures (SOP)
• Preparing SOP for our internal use.
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
• All other ad-hoc work instructions from Managing Director or Manager

Requirement:

• Familiar with incoterms, custom requirements, import and export procedures.
• Minimum 2 - 5 years working experience in Freight Forwarding.
• Diploma in Freight Forwarding / Logistics is preferred.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position : Admin Assistant -Customer Service
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

A Brand New Halal F&B takeaway outlet looking for inspiring candidates to join us as our Outlet Service Crew (Full-time/Part-time) x 4

Location:

•⁠ ⁠A Brand New Shopping Mall at Pasir Ris MRT

Job Description:

•⁠ ⁠Taking sales orders from customers

•⁠ ⁠Basic food preparation

•⁠ ⁠Ensuring the outlet daily operation & cleanliness

•⁠ Ad-hoc duties assigned by Oultet Manager

Full Time:

•⁠ ⁠44 hours/5.5 days a week

•⁠ ⁠Flexible work timing /off day

•⁠ ⁠OT will be paid after 44 hours

•⁠ ⁠Starting from $2,000/- up

Part Time:

•⁠ ⁠Flexible hours / weekends

•⁠ ⁠Housewives & students are welcome

•⁠ ⁠Starting from $10 - $14 per hour

Job Requirements:

•⁠ ⁠Candidates with relevant working experience in the F&B industry.

•⁠ ⁠No F&B experience but with a positive & learning attitude would be welcomed.

•⁠ ⁠Passionate, service-oriented & excellent team player.

•⁠ ⁠Able to communicate effectively in Basic English and/or Malay.

Interested candidates, please kindly whatsapp us for more details @ 9389 0909

Job Description:

• Provide IT Production Applications Level 2 & 3 support for the proper operation of Production lines
• Gather requirements, design, develop and deploy new versions of CIM applications especially Equipment Manager automation solutions
• Responsible for documentation of requirements and coordination of enhancements in the assigned area
• Work with the other IT teams to achieve the common goal of better system response time and system availability.
• Work with other departments for productivity enhancements, error or cost reductions and other improvement projects

Requirements:

• Diploma in Computer Science, Engineering, or equivalent fields with minimum 2 years of working experience in Semiconductor Manufacturing IT
• Degree in Computer Science, Computer Engineering, or related fields
• Experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL and/or Tibco is an added advantage
• Successful candidate will have opportunity to work in our new facility and to be trained and worked overseas for a period

• Position : Network/IT Support Engineer (Network equipment configuration) - Up to $3500
• Location : North East - Ubi Crescent (Near MRT)
• Working hours : Monday to Friday / 8.30am to 6pm | Saturday (Standby mode - 8.30am to 12.30pm)
• Salary (Commensurate with experience): Up to $3500 (based on experience) + Variable Bonus + Transport Reimbursable
• Duration : Perm
• Industry : IT Solutions

Main Responsibilities:

• Co-ordinate project activities and monitor project progress
• Assemble and test equipment and systems
• Install and commission systems
• Conduct user training
• Manage and resolve issues
• Conduct routine maintenance
• Help clients resolve system-related issues

Requirements:

• Diploma or NITEC in any of the following: Information Technology, Electrical and Electronic
• Knowledge in using AutoCAD or any 2D or 3D technical designing tool is a plus
• Able to work independently and effectively in a team
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• Primary and Secondary English tutors
• Primary and Secondary Mathematics tutors
• Primary and Secondary Chinese tutors
• Primary Science tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

The essential responsibilities of the incumbent include:

• Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media
• Work with different departments within the organisation on service recovery for case closure at customer’s level
• Update and record the customers information via internal customer information system.

What we can develop in you:

• Learn to work with a variety of people
• Opportunity to cross sell products or services over the phone
• On-the-job training
• Career and self-development

To be successful in this role :

• Patience
• Good listening skills
• Problem-solving skills
• Firm and warm
• Ability to work under pressure

Attractive Benefits:

• Bi-Annual Performance Bonus
• Stay Healthy Incentive
• Unlimited Outpatient Medical
• Dental Vision Insurance
• Executive Health Screening
• Employee Discount
• Working in a 44 hours and 5 days work week roster

You may refer to https://www.courts.sg/careers for more information.

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684