Total 1,062 Customer Service job vacancies in tanjong pagarr

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Must Have

• Min 2 years experince in TIBCO BW6
• knowledge of TIBCO CE
• Completely aware of ITIL process

Good to Have

• Having knowledge of API Management
• Having knowledge of Java Microservices
• Worked in Azure DevOps

Roles & Responsibilities

• Incident Management P1 P2
  Managing Tibco as a platform doing upgrades
• Create new flow setups in different environments DEV,QA and PROD
• Upgrade of Tibco to higher version
• Deployment hotfixes from vendor
• Implement security model, backup and failover/recovery operations for Tibco platform
• Configuring connectors
• Patch installation and pre and post checks after patch installation
• Experience with Monitoring and Performance tuning tools
• Manage the DEV/QA/PROD environments with high availability.
• Manage the deployments in all the environments DEV/QA and Prod
• Re-produce the anomaly in the integration / Quality environment,
• In case of erroneous escalation by the L2 support, complete the associated support
• Documentation to prevent it from happening again,
• Qualify the incident and, if necessary, re-classify it as a request for evolution and log it in the Integration Platform evolution backlog

Responsibilities:

• To greet customers and provide good customer service
• To have good product (bread) knowledge
• Simple job, no taking orders from menu, no carry of heavy plates, no serving hot dishes
• To perform duties at the cashier, ensuring that payments are charged correctly

Requirements:

• Candidates without experience are welcome to apply, training will be provided
• Team player, with a good learning attitude
• Service-oriented and positive attitude
• Able to start work immediately / short notice
• 6 days work week
• Morning shift : 8am to 4pm / 8am to 5pm
• Afternoon shift : 12pm to 9pm/ 1pm to 9pm
• Sunday and PH - Closed

Benefits

• Variable Bonus
• Staff Discounts
• Travel & Birthday Reimbursement
• Medical and Dental Benefit
• Daily Meal Allowance ($4 per working day)

• Reporting Location: Jurong East
• Mon – Fri: 8.30 am - 5.30 pm, Saturday 8.30 am - 12.30 pm, (alternate Saturday.)
• Mobile and Transport allowance provided
• OT pay will be provided

Our client specializes in kitchen equipment, supermarket equipment & accessories, lacquer ware, crockery, and packaging materials.

Responsibilities:

• Conduct installations and commissioning activities on-site, as well as perform servicing, maintenance, and troubleshooting of equipment and machinery at the designated site.
• Deliver on-site preventive maintenance services for machines and equipment as per the prescribed schedule.
• Be prepared to work overtime, during weekends, or on public holidays occasionally, although it is not a frequent occurrence.
• Undertake any additional duties or tasks as assigned by the relevant authorities.

Requirements:

• ITE in Mechatronics or equivalent.
• Good working attitude and willing to learn new machines or equipment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Responsibilities:

• Maintain, service and repair the elevators, escalators and mechanical-parking systems.
• Checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices.
• Inspection of parts recommendation and replacement in accordance to local code of practice.
• Demonstrate understanding and compliance of Environmental, Health and Safety (EH&S) procedures.
• Attend to breakdown maintenance calls at various job sites.
  

Job Requirements:

• Min. 2 years of work experiences in servicing and maintaining elevators and escalators.
• Good communication skill.
• Team player with adaptability and agility.
  

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

• Monday - Saturday: 9am - 6pm
• Location: Marsiling
• Possession of own vehicle is a must

Our Client is dealing with Vacuum Solutions, Equipment & System.

Responsibilities:

• Take charge of overseeing the day-to-day operations of the company's projects.
• Develop and execute strategic plans while overseeing, supervising, and closely monitoring all project activities and deadlines.
• Lead and guide a team of workers, offering direction and support for on-site operations.
• Perform machine installations, conduct testing, and troubleshoot issues as they arise.
• Carry out preventive maintenance work, both at the company's facilities and at client sites.
• Exhibit strong problem-solving skills by effectively addressing situational challenges and resolving customer complaints through corrective actions.
• Actively participate in or lead daily safety meetings and toolbox sessions to ensure a secure working environment.
• Implement on-site maintenance services, encompassing both Preventive Maintenance (PM) and Corrective Maintenance (CM).
• Create comprehensive reports, documentation, and quotations for various site-related tasks.
• Independently handle troubleshooting assignments as they emerge.
• Enforce strict compliance with ISO Standards and processes, Workplace Health and Safety (WHS) regulations, industry Code of Practices, Quality Assurance/Quality Control (QA/QC) requirements, and Safe Management Measures.
• Prepare, submit, and manage project-related reports such as Risk Assessments (RA), Method of Statements (MOS), manpower appointments, Permit to Work documents, and more.
• Maintain accurate and up-to-date record documentation, ensuring proper organization and filing of records.
• Fulfill any additional duties assigned by management as required.

Requirements:

• Minimum Higher NITEC in Electrical or Mechanical Engineering, coupled with 1-2 years of relevant work experience.
• Comprehensive understanding of Electrical, Pneumatics, and Hydraulics systems.
• Proficiency in interpreting electrical single line diagrams.
• Possession of a Building Construction Safety Supervisor Certificate.
• Possession of a Work-At-Height Supervisor/Assessor certificate.
• Possession of a Confined Space Assessor certification.
• Possession of a Lifting Supervisor certification.
• Holding a valid Singapore Class 2/3 driving license and possess own vehicle is a must.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork

Job description

The ideal candidate has a background of at least 3 years in the education field, working experience as kindergarten English teacher would be a major advantage. Perseverance, dedication and flexibility are must.

Requirements:

● You need to be able to adapt your teaching methodologies when necessary

● Being able to engage and motivate students

● Being proactive; showing initiative

● Punctuality

● Good time management skills

● Excellent communication skills

● Good problem-solving skills

● A bachelor’s degree and at least 3 years of teaching experience.

●Understanding the ‘concept’ of tuition centers, this is an education -yet service-oriented industry, each student is treated as an individual, instead of a ‘number’.

●Willing to work in evenings, weekends, and in the daytime during peak periods.

**Important note: **

We are only looking for full-time teachers. The monthly salary ranges from 3,000 SGD to 5,000 SGD, depending on years of teaching experience and qualifications.

Duties:

●Preparing lessons plans, and tailor the lessons to students’ needs

●Providing (written) feedback on student progress

●Developing curriculum materials

●Identifying learning obstacles

●Supervising students during peak hours

● Other ad hoc tasks

Work schedule

● The work schedule is five or six days a week depending on candidates availability.

● 09:00 to 20:00 on weekdays; 09:00 to 18:00 on weekends. (Lunch and dinner break arranged in accordance with your schedule)

● Note that the schedule is subject to change during school breaks and on public holidays.

Job benefits

Guiding students to the road of success can be a rigorous journey, but hard work will be rewarded: HTElite employs attractive incentive programs for full time teachers. In addition, HTElite also recognizes talent, creativity, initiative, and diligence. There are opportunities for career growth in the long run. In addition, HTElite also puts in consistent effort to cultivate a friendly working environment.

Location:

Our address is at: 19 Tanglin Road, Tanglin Shopping Center, 247 909

Interested applicants, please send your detailed CV including current and expected salary with a recent pic to [email protected]

Please take note that only shortlisted candidates will be informed.

Responsibilities:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers’ inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To ensure that standard operational procedures (SOP) are adhered to.
• To profile accounts based on account types and key priority accounts.
• To demonstrate strong work commitment and work ethics.
• To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.
• Able to perform rotating 12 hours shift work, 4 days a week

Requirements:

• You should possess at least GCE O Level / Nitec
• 1-2 years' experience in fast-paced Call Center environment
• Security Officer with basic computer knowledge may apply.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Indah Purnama

EA Personnel Reg No: R16549712

As a Service Support Engineer, you will be maintaining and troubleshooting the hardware infrastructure and systems.

Responsibilities:

· Provide Field Support by carrying out Corrective Maintenance (CM) as a result of failure of the hardware and software.

· Assist to restore the system to its operational condition.

· Support in monitoring and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

· Support in field testing by carry out software testing on the system whenever there is a new software bug fixes and ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

· Provide technical support in managing the spares provisioning, support and test equipment and other tools.

· Assist in undertaking store keeping functions in respect of receipt, issue and disposal.

· Support in carrying out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares.

· Assist in monitoring the end-of-life and end-of-support status of the spares and installed hardware.

· Support in carrying out preventive maintenance on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule.

· Assist in performing calibration, servicing and verification of system configurations and submit the report.

Knowledge, Skills and Experience:

· Diploma / Bachelor’s Degree in IT/Engineering discipline

· Minimally 1-2 years of experience in supporting network, security, server and UPS

· Minimally 1-2 years of experience in supporting mission critical systems

· CCNA Certification is a must

· Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

· Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

· Ability to cope in a highly pressured fast-paced environment

· Customer orientated with high level of service attitude

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and architecture diagrams

· Able to understand the user operation environment

· Willingness to pick up new technologies

Responsibilities:

• To greet customers and provide good customer service
• To have good product (bread) knowledge
• Simple job, no taking orders from menu, no carry of heavy plates, no serving hot dishes
• To perform duties at the cashier, ensuring that payments are charged correctly

Requirements:

• Candidates without experience are welcome to apply, training will be provided
• Team player, with a good learning attitude
• Service-oriented and positive attitude
• Able to start work immediately / short notice
• 6 days work week
• Morning shift : 8am to 4pm / 8am to 5pm
• Afternoon shift : 12pm to 9pm/ 1pm to 9pm
• Sunday and PH - Closed

Benefits

• Variable Bonus
• Staff Discounts
• Travel & Birthday Reimbursement
• Medical and Dental Benefit
• Daily Meal Allowance ($4 per working day)

Job responsibilities:

• Works with the Lead on strategy, roadmaps, and change delivery plans for Data Centre Services, covering people, process, and tooling, working in collaboration with other departments, influencing them on the contribution of own specialism.
• Prepares tooling designs and performs the technology change and implementation, making decisions which impact the success of assigned work. In respect to results, hitting deadlines and remaining in budget. Has significant influence over the allocation and management of resources appropriate to given assignment.
• Pro-actively addresses and reactively responds to security vulnerabilities and related with the Data Centre Services infrastructure and takes appropriate technical and non-technical mitigating action to prevent loss of data, intellectual property and/or reputational damage.
• Provides leadership for the full life-cycle operation of active server equipment, across campus and within data centers.
• Operates in the role of Subject Matter Expert on Data Centre Services, keeping up to date with industry trends, and drawing upon industry wide experience, having a good understanding of recognized generic industry bodies of knowledge and specific bodies of knowledge as necessary.
• Performs operational support (2nd and 3rd line) for Data Centre Services, ensuring defined performance standards are met, performing extensive range and variety of complex technical and/or professional work activities, and undertaking work which requires the application of fundamental principles in a wide and often unpredictable range of context.
• Performs technical on boarding of new tools products and systems, working closely with various groups within the IT department.
• Keeps abreast of trends and innovations, to further optimize Data Centre Services and improves the experience, maintaining relationships with technology experts across the wide landscape.
• Analyses requirements and advises on scope and options of continuous operational improvement.
• Demonstrates creativity, innovation, and ethical thinking in applying solutions for the benefit of the organization.
• Functional knowledge in various cloud migration, security, computing, infrastructure, and IT related scope
• Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
• Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
• Collaborating with internal teams for day-to-day activities
• Assisting with the definition, documentation and implementation of consistent processes across all regions
• Ensure all projects adhere to strict security standards, ensure proper documentation and compliance, and perform a smooth handover to operations teams’ post-deployment..

Requirements:

• Tertiary education in Computer Science / Engineering or related discipline.
• At least 3 years of prior experience in Site Reliability Engineering, Linux systems administration, and Network Engineering.
• Familiarity with day-to-day tasks and projects common in Data Center Operations.
• Network hardware administration
• Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture
• Experience solving problems through automation.
• Experience running and improving operational processes in a rapidly changing environment.
• Good verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
• Must be a team player.
• Being autonomous, good sense of service and responsibility, ability to well-organize and delegate accordingly.
• Possess good analytical and synthesis skills, quick on the feet thinking.

~ WEST REGION ~

Summary

1. To execute matters with regards to corporate communication
2. To execute company internal control, audits, and improvement activities

Responsibilities

• Execute internal control and export control compliance activities
• Organize annual general meetings (AGM)
• Organize CEO and group companies business policy meetings
• Organize performance review meetings
• Organize internal and external audits
• Prepare and conduct trainings/briefings/presentations on corporate ethics, internal control, export control matters to employees
• Update company homepage, intranet and company profile
• Update company corporate stationery to comply with company standards
• Initiate continual improvement activities within department
• Ad-hoc duties

Requirements

• Degree / Diploma in Mass Communication

Other information

• AWS + VB + $60-$110 transport allowance

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. or Send your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

~WEST REGION~ (Company 2ways transport provided)

Key Responsibilities:
• Answer and direct phone calls from customers.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Act as the point of contact for internal and external customers.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
• Shipment arrangement Import/Export handling.

Requirements:
• Able to work in a fast-paced environment, independently and good with teamwork.
• Highly driven with a positive attitude, customer-centric mindset with good interpersonal skills.
• Able to start immediately or within a short notice period will be an advantage.

OTHER INFORMATION

• O level with experience / fresh diploma in logistics or relevant field
• 5.5day (Alternate saturday - halfday)
• Basic + AWS + VB

Working hours: 0830hrs-1730hrs (Mon-Fri)

0830hrs-1230hrs (Alternate Sat)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

For service of food and beverages. Clearing and cleaning is part of job scope. Working hours are from 5pm-11pm.

Hourly rates are $10-$12 per hour.

Hardworking, energetic and friendly attitude is preferred. Free meals will be provided for both lunch or dinner (based on shift)

Only for Singaporeans/Singapore PRs. Students are welcomed

~ WEST REGION ~

Responsibilities

• Coordination with both external and internal stakeholders for all sales matters
• Coordination with Production for delivery planning
• Liaise with customers on all aspect of delivery
• Liaise with freight forwarding companies
• Prepare shipping documents including invoice and packing list
  Sales administrative jobs

Requirements

• Microsoft Dynamic 365
• MS office competency
• Min. O level, equivalent or higher
• Experience with CRM system will be added advantage
• Shipment forwarding experience will also be added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” OR send your CV to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

We are seeking a professional and courteous Receptionist to manage our front desk and provide exceptional customer service to our clients and visitors. The ideal candidate will have excellent communication skills, a friendly approach and the ability to multitask efficiently. As our organization's first point of contact, the Receptionist plays a crucial role in creating a positive impression and ensuring smooth operations.

Responsibilities:

· Greet and welcome visitors in a friendly and professional manner.

· Offer and serve tea, coffee, or other drinks to visitors as requested.

· Answer and direct incoming phone calls promptly and efficiently.

· Manage the reception area, ensuring it is clean, organized, and presentable always.

· Maintain office security by following safety procedures and controlling access via the reception desk.

· Handle incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.

· Schedule appointments and maintain calendars for conference rooms as needed.

· Assist with administrative tasks, such as data entry, filing, photocopying, and scanning documents.

· Monitor and maintain office supplies inventory, placing orders as needed.

· Assist in organizing company events, meetings, and conferences.

· Provide general administrative support to various departments as required.

· Uphold confidentiality and discretion when handling sensitive information.

Requirements:

· Proven work experience as a Receptionist, Front Office Representative, or similar role.

· Proficient in Microsoft Office Suite (Word, Excel, Outlook).

· Excellent verbal and written communication skills.

· Strong organizational and multitasking abilities.

· Professional appearance

· Ability to remain calm and composed under pressure.

Working Hours:

9:30 AM to 6:30 PM, [Monday to Friday]

About Us:

Mesh Bio is fast growing health technology startup at the forefront of transforming healthcare through predictive analytics and digital twins technology.

Our multidimensional health intelligence platform provides AI-powered clinical decision support, analytics, and automation solutions for healthcare providers to transform healthcare delivery with digital solutions.

We actively encourage diversity and personal excellence, and we want team members to thrive in their domains of professional expertise.

https://www.meshbio.com/about-usCUSTOMER SUPPORT SPECIALIST

The Specialist (“Specialist”) is a key commercial position that is dedicated to delivering Mesh Bio’s healthcare software solutions to customers and partners. The Specialist is expected to work together with other company functions, including the Sales and the Product Management departments in meeting customers’ needs.

1. Responsibilities and Duties
   

• Documenting and verifying Customer’s feedback/requirements
• Implement custom requirements for configurable products such as reporting templates, patient’s questionnaires, frontend UI and recommendations logic etc.
• Lead the testing and validation of custom requirements to ensure smooth deployment
• Handle customer feedbacks and funnelling them to help shape the product roadmap
• Assist the customer’s discovery process, helping to unearth the customer’s business objectives and current pain points and feedback to Product
• Propagate newly implement features to existing customers
• Help with custom requirements during new customer onboarding, when required
• Maintain internal SOPs and documentations
• Maintain the Customer's manual when required
• Contribute to the success of a rapidly changing and growing organization
• This position is required to work from Friday to Monday with Fridays and Mondays in person, in office.

1. Qualifications
   

• Min Bachelor's in Life Science, Nursing or Biomedical Engineering
• 1-2 years prior experience in a customer-facing in a healthcare setting is preferred, able to handle and speak to professionals such as doctors and nurses
• Keen interest in HealthTech and comfortable in learning configurations in programming languages such as html, css, latex, python, bitbucket, semaphore
• Comfort with the testing, validation, and deployment cycle
• Comfort with collaboration, open communication, and reaching across functional borders
• Ability to multi-task and manage tasks with varying priorities
• Goal-oriented, resilient and able to complete difficult tasks

Personality requirements: Client-oriented, independent, and able to function in a dynamic startup environment.

Join us in shaping the future of healthcare through innovative technology!

Apply now and be part of a team that is dedicated to making a difference in patient care.

You may email your CV and cover letter to [email protected]

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• 1 year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to [email protected]

Consultant : Daniel Lee / EA Personnel No : R1989151

Responsibilities

• To conduct preventive maintenance to home appliances product and equipments
• To sustain and maintain machines/equipments and to perform corrective maintenance
• To perform troubleshooting
• To monitor machines and equipments operational performance & condition
• To facilitate day to day operations

Requirements:

• Relevant experiences in home appliances repairing/ maintenance are welcome
• Has motor bike and/or car driving license
• Vehicle provided or own vehicle with allowance

Interested candidates, please forward a detailed resume as MS Word format (DO NOT SEND BY QUICK APPLY) and email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Daniel Lee / EA Personnel No: R1989151