Total 45,778 Customer Service job vacancies

Job Description

The successful candidate will join the Application Services (Passenger Servicing System) department in SIA Information Technology Division. He/She will be assigned to assist various Customer Service agile squads, as required, to accelerate new product and feature development.

Key Responsibilities include:

- Initiate design and development of new applications.

- Design and implement Continuous Integration / Continuous Delivery pipelines.

- Design and develop new features for both new and existing applications.

- Deliver and integrate Microservices with web and mobile applications.

- Provide technical input to assist product owners to and refine user stories.

- Create and maintain software documentation, including detailed technical design, low level design and test scripts.

- Write automated unit, feature and regression test suites.

- Ensure code upholds the best practices for security, data protection and reliability.

- Any relevant ad-hoc duties.

Requirements

- Possess a degree in Information Technology or related fields.

- At least 3 years of broad range of software development experience.

- Strong Java experience for server side development, including hands on experience developing and consuming Restful API’s and webservices.

- End to End integration experience of Microservices / webservices with front end systems (websites, mobile etc.).

- Good understanding of agile methodology and design thinking as well as source code control systems and CI/CD pipelines.

- Familiar with programming practices such as Test Driven Development.

- Experience with SQL and relational and non-relational Databases (e.g. Oracle, MySQL, Cassandra).

- Experience with programming languages such as XML, JSON, HTML, HTML5, CSS, JavaScript.

The following will be highly regarded:

- Experience in designing, developing and deploying microservices - Experience in building highly available, performant and scalable clustered services using Docker, Kubernetes or Open Shift.
- Experience in node.js development.
- Experience in deploying with cloud based services and deployments, such as AWS, Azure or Google Cloud.
- Experience with web front end framework such as React, Vue or Angular.
- A proven ability to adapt to new development languages and environments.

About your role:

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level quality.

Your Background

1. Linux; Unix Shell Scripting: Proficiency in Linux operating system.
   Strong knowledge of Unix Shell Scripting for system administration and automation tasks.
2. SQL (MYSQL/MSSQL): Expertise in SQL databases, including MYSQL and MSSQL.
   Ability to write complex queries and optimize database performance.
3. Java/Web-based: Extensive hands-on experience in Java programming.
   Proficiency in web-based application development using Java technologies.
4. OpenShift/Docker :Familiarity with containerization technologies such as OpenShift and Docker.
   Ability to implement and manage containerized solutions for deployment and scalability.
5. Proven experience as an Application Developer or similar role.
   

EA License Number : 11C4879

• To provide facial treatment to customer
• $17.00 - $24.00 per hour (weekend)
• $12.50 - $18.00 per hour (weekday)
• Minimum to work 6 days per month
• 10.30am to 8.00pm (weekend) / 10.30am to 9.00pm (weekday)
• Paid training will be provided
• Holland Village / Northpoint City / United Square

Requirements

• Only Singaporean or Singapore PR to apply
• Able to speak English
• Have at least 2-3 years of similar experience or relevant beauty certs / knowledge

Interested, please apply via link or

• WhatsApp +65 8118 6465 or
• Call Lili @ 6501 1323 or
• Email to [email protected] (Subject: Applying for Freelance Beautician Job)

AsterSpring has over 74 professional skincare salons and kiosks in prime locations to serve our customers in Malaysia, Singapore, Thailand and Hong Kong. https://www.asterspring.com.sg/

Location: East

Mon to Fri 8am to 5pm

Salary: $2500 to $3000 depends on experience

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

We are hiring Contract Patient Service Officer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities:

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Explain to the patients what kind of treatment they will be receiving prior to the procedure
• Liaise with patients and family members and educate on medical follow up appointments
• Assist doctor in consultation rooms
• Ad-hoc duties

Job Requirements:

• Min GCE N/O/A Level or Diploma in any studies

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Vicky Chen

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Job Highlights:

• One of the FMCG Sales & Distribution Company in Singapore
• Basic up to $3300 + AWS + VB
• Monday to Friday
• Can choose your preferred working hours:

1. 8am-5.15pm
2. 8.30am-5.45pm
3. 9am-6.15pm

• Office within walking distance from Tai Seng MRT
• Logistics distribution company

Job Responsibilities:

• Utilize a variety of communication channels, including emails, phone calls, and other mediums, to effectively address client concerns and resolve issues.
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery.
• Ensure adequate stock levels are maintained to meet customer demand.
• Engage in negotiations and finalize deals, while also managing customer feedback.
• Lead operational support for sales by following up with new customers for required information and documentation.
• Oversee day-to-day operational aspects of order fulfillment and customer service.
• Process customer orders, including providing price quotations, conducting stock checks, issuing Proforma invoices, and confirming shipment schedules.
• Act as the primary point of contact for customers regarding product pricing and stock availability.
• Coordinate with the Logistics and Accounting departments to ensure smooth order shipments.
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists.
• Generate daily, weekly, and monthly sales reports.
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as necessary.

Job Requirements:

• Minimum GCE ‘O’ Level or other professional relevant discipline with at least 2 years of basic accounting experience
• High degree of accuracy, attention to detail
• Good time management with strong organizational and problem-solving skills
• Strong in MS Office especially EXCEL and WORDS
• Able to work under pressure in a fast fast-paced and multi-task environment

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.

Duties:

• Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
• Cultivate and strengthen customer relationships while fostering collaboration across departments.
• Support in the preparation of bids, contributing to successful customer interactions.
• Provide insights to enhance revenue strategies aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and assessing KPIs.
• Offer troubleshooting assistance to the global operations team as needed.
• Promptly escalate and address customer issues within designated timelines.
• Work closely with sales, customer service, billing, and operations teams.
• Update and uphold Standard Operating Procedures (SOPs) and share best practices.
• Assist in vendor identification to optimize costs and streamline operations.

Requirements:

• Min Diploma in any relevant field.
• Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

We are looking for a Contract - Long Term Patient Service Associate to outsource to our healthcare clients.

Job Description:

• Registering patients, ensuring accuracy of data
• Scheduling of appointments
• Attend to patients' enquiries and needs
• Handling of phone calls and emails
• Other ad-hoc admin duties

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities

• Support in coordinating senior-related activities (e.g. educational talks, stretch band exercises, bento/grocery packing & distribution) and meetings organised by or hosted at the Centre, collaborating with volunteers, trainers, staff, and other stakeholders to ensure smooth operations.
• Prioritize the safety and well-being of both seniors and volunteers within the Centre, implementing appropriate safety measures and protocols.
• Maintain accurate records of attendees for all activities, ensuring attendance is properly documented and tracked.
• Keep detailed records of all items entering and leaving the Centre, maintaining an organized inventory to ensure efficient management of resources.
• Take responsibility for the accountability and maintenance of all equipment and assets within the Centre, ensuring they are in good working condition and readily available when needed.
• Maintain basic cleanliness, tidiness, and hygiene of the Centre, ensuring a safe and comfortable space for seniors and volunteers.
• Any other ad-hoc duties assigned.

Requirements

• A passion to work for a non-profit organisation.
• Eloquent with communication skills and enjoys interacting with people from all walks of life.
• Resourceful and well-versed in Microsoft Office, organised and detailed oriented.
• Able to multi-task and work under pressure in a fast-paced environment.
• Able to work independently and as part of a team.
• Experience in supporting/organizing events and/or working with seniors and volunteers would be advantageous.

Temp Patient Service Officer (Open temp to Perm, Monthly $2,200++)

• Temp 3 months contract (Can be convertible to perm)
• 5 days or 5.5 days per week (Mon – Sat)
• Office hours / 2 shift
• Monthly $2,200 +++

Responsibilities

• Ensure clinic is ready for operations before opening time (counter, dispensary room, treatment zones, consult name plates, etc.), and ensure proper closing after end of business hours.
• Maintain cleanliness and hygiene of clinic, at counter, dispensary room, treatment zones and common areas.
• Manage reception duties and maintain strict confidentiality of all information obtained
• Submit the Medisave/insurance claims applications.
• Perform general administrative duties
• Assist medical staff during their duty hours.
• Dispensing medicine in an accurate and timely manner, according to prescriptions, under supervision.
• Manage inventory of dispensary items.
• Chaperone doctors who require assistance
• Any other duties as assigned by the Centre Manager

Requirements

· Diploma and above

· Excellent verbal communication skills

· Experience in customer service / healthcare industry will be an advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: NICH) or contact our office at +65 9834 1147 for a confidential discussion.

URL: https://go.persolkelly.com/job/apply/5143

Code: 5143

Job Code: NICH

EA Reg No: R23112658 (Nicholas Heng Zhe Xuan)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Location: Sentosa

3months contract

12 hours shift

8pm to 8am (Fixed Overnight shift)

Job Responsibilities:

• Provide professional maternal and infant care advice and emotional support to postpartum mothers, and effectively communicate with postpartum mothers.
• Conduct thorough assessments of newborns, including vital signs, respiratory status, and overall health.
• Adhere to standardized nursing SOP (Standard Operating Procedures) and practical assessment forms, perform relevant maternal and infant care procedures (feeding, bathing, changing diapers for newborns).
• Establish a strong rapport with clients, exceeding their expectations by delivering personalized, high-quality services.
• Create a warm and comforting environment for mothers and newborns.
• Provide support to the nursing supervisor, complete tasks in a Emely and efficient manner.
• Conduct appropriate educational sessions tailored to the postpartum period. Assess and record clients' learning progress, make Emely improvements, summarize, optimize, and update educational materials regularly.
• Educate parents on neonatal care, including feeding techniques, developmental milestones, and safe home practices.
• Provide postpartum psychological counseling and support for mothers during the recovery process.
• Maintain accurate and up-to-date records, documenting assessments, and responses to care.
• Acquire new theoretical knowledge. Stay abreast of the latest developments in maternal and infant care.
• Complete required training.

Requirements:

• Insightful, organized, and passionate about the job. Ability to work with a team and independently,
• Computer literacy skills
• Must enjoy interacting with babies.
• Must be flexible to work on shift schedule, weekends, and PH.

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description

Defining a consistent taxonomy for Business Services, associated functions and Engineering Services

• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities

• Creating a scenario catalogue with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing

• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics.

Job Scope:

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Explain to the patients what kind of treatment they will be receiving prior to the procedure
• Liaise with patients and family members and educate on medical follow up appointments
• Assist doctor in consultation rooms
• Ad-hoc duties

Job Requirements:

• Min GCE N/O/A Level or Diploma in any studies
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a healthcare settings
• Able to commence work immediately / short notice

Interested candidates are invited to email your resume to:

[email protected]

Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

Ref code #HJO

Service Coordinator

• Support overall relationship with internal/ external customers that lead to constructive and profitable business partnerships through best in class operational performance.
• Develop and optimize service operations on both field and workshop to ensure the lead time, quality and efficiency
• Measure, communicate and improve key performance indicators, support continuous improvement and best practice share activities.
• Interact with other functions to setup and optimize the cross functional operational processes.
• Deploy a proactive safety culture of zero incidents while promoting and ensuring the completion of safety trainings and programs.
• Develop and optimize service on both field and workshop to ensure the process standardization, quality and efficiency.
• Attend to customer queries, complaints/feedback pertaining to services, if required
• Act as a liaison between off-site supervisors/technicians and other departments.
• Provide administrative support for Service Technicians’ staff claims and any ad hoc documents.
• Support service supervisors & technicians in daily operational matters related to their customers.

Requirements

• Diploma in Business or Engineering
• Related experience in Services within the industrial equipment industry
• Good knowledge of MS Excel (or any other ERP system). SAP knowledge is a plus. Skills & Competencies:
• Self-motivated and seeking high standards
• Resourcefulness and implementation of action skills
• Excellent customer relationship management skills
• Open-minded person with the ability to work within an international team and cross-cultural environment

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Job Responsibilities

• Manage the daily operations of teh centre
• Manage the unkeep of teh centre and facilities
• Implement quality standards for all programmes in the centre
• Plan and implement communication with parents
• Leade the staff team
• Prepare financial reports
• Manage administrative matters related to the centre and students
• Other Ad-hoc duties assigned by Centre Director

Job Requirement

• Diploma in Business Managementwith a minimum 3 years of supervisory / leadership experience in a student care teacher / preschool / enrichment centre environment
• Proficient in MS Office
• Excellent communcation and interpersonal skills
• Strong leadership quality
• Able to teach at least 1 primary school subject

Responsibility:

Picking up of clients and driving them to destinations in a safe and comfortable manner.

Help clients load and unload luggage onto vehicle

Airport transfer and provide meet & greet services

Responsible for keeping vehicles clean.

Coordinate the maintenance and repair for their vehicles.

Stay up-to-date on all traffic laws.

Requirement:

Prior relevant experience as a combi driver or similar role.

Possession of a valid vocational driving license in Singapore.

(PDVL/ TDVL/ BDVL)

Customer Service oriented

Safe handling of onboard passengers

Familiar with Singapore roads

5.5 work day

Night shift 7pm-7am

Programme Coordinator | Social Service | Eunos

Working days : 5.5days

Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)

Salary Range : $2000 - $3000

Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Service Crew (Full-time/Part-Time)

(Full-time)

Location :

• City Square Mall

• Paya Lebar Square

• Tampines Mall

Working days : 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days @ 10:30am – 9:30pm (1 hr break)

Salary : $2,100 - $3200 and onwards (Depends on experience)

(Part-time)

Location :

• City Square Mall

• Paya Lebar Square

• Funan Mall

• Tampines Mall

Working days : Flexible work arrangement (To commit min 20h per week)

Working hours : 10:30am – 3:30pm/4:30pm - 9:30pm

Salary : $10-$12/h (Depends on experience)

What we offer :

• Meals, Training & Uniform provided

• Birthday Incentives

• Friendly & Air-conditioned environment

• Good career growth prospects

Reponsibilities :

• Providing great customer service to customers

• Maintain safe, cleanliness and hygiene for the restaurant at all time

• Responsible for taking orders, serving food and beverages

• To handle POS system and cashiering duties to process payments accurately

• Ensure customer satisfaction by solving issues and queries efficiently

• Clear and reset tables promptly

• Regular stock monitoring and reporting

• Any other ad-hoc duties as assigned by the supervisor

Interested applicants, please contact us @

NTUC Nexus is currently hiring for Deskside & Field Support Specialist (End User Services) to join NTUC Enterprise Nexus Co-operative Limited, Secondees-NTUC Health.

About NTUC Nexus:

NTUC Nexus is the Digital, Data and Technology organization that is driving the digital transformation of the NTUC group of Social Enterprises. We aim to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

About NTUC Health:

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

About End User Services:

End Users Services is the IT Services and Support team for NTUC Group of Social Enterprises. We are building a unified digital ecosystem across Social Enterprises for a universal user experience.

We take a user-centric approach in our everyday operations and measure our success via service level objectives & customer satisfaction surveys. We work with modern technologies (eg. Chromebooks, Google Workspace, etc) to develop our NTUC Social Enterprises’ future of works

Job Description:

You will be reporting to EUS/ Ops Lead or equivalent.

Duties and Responsibilities

• Address user tickets regarding hardware, software and networking
• Endpoints staging and onboard to device management systems
• Endpoints Asset management
• Install applications and computer peripherals for end users
• Guide users/junior staff with simple, step-by-step instructions to diagnose problems and resolve issues
• Conduct remote troubleshooting and resolution thru remote access tools
• Record technical issues and solutions in ITSM software
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Create technical documentation and manuals when needed
• Evaluate new software/hardware and make recommendation
• Obtain quotations and procure IT equipment
• Create audio-visual user guides

Requirements:

• 3-5 years Helpdesk work experience OR relevant certification
• Knowledge of Google Workspace, Microsoft Active Directory, File and Print Services
• Strong understanding of computer hardware (WindowsOS / Android / macOS / iOS)
• Evidenced problem-solving skills, comfortable navigating ambiguity
• Thrives in a results-oriented, fast-paced environment
• Good skill in vendor management and follow up to issue resolution

Attributes we're looking for:

• Excellent track record of successful service delivery
• People-oriented, customer service mindset
• Excellent communication skills
• Naturally positive attitude, with the ability to maintain patience and composure under pressure
• Positive, team-oriented mindset, with a natural willingness to always go the extra mile
• Passionate about new technology and innovation

After Sales & Service Maintenance Manager | Bishan / Marymount

Salary: $4000 - $4500 + Comm + AWS +PB

Location: dalan Pemimpin (Bishan / Marymount MRT)

Working Hours: Mon - Fri 9am - 5.30pm, Alt Sat 9am-12pm

Job Descriptions:

• To lead the maintenance department to provide good after sales serice to all our clients in tems of service breakdown call, routine maintenance as well as spare parts replacerent
• Monitor the after sales team to propose new maintenance contracts or maintain existing ones by following up closely with clients including spare parts replacement

Job Requirements:

• Experience in same or similar field for minimum 1-2 years

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Gentle Company of Care Pte Ltd, representing Humanitude Singapore, is recruiting Humanitude Trainers

As a member of Institute Gineste-Marescotti network, we are an authorized training provider of Humanitude Care Methodology in Singapore.

Our organisation provides Humanitude training courses for professional caregivers in geriatric sector, e.g. nursing homes, day and home care providers, hospitals and for family caregivers.

More information on Humanitude: www.humanitudesingapore.com

Responsibilities

• Prepare and conduct Humanitude training sessions
• Collaborate with Head of Pedagogy to ensure quality of the training

Required Training

• Our trainers are certified in Gineste-Marescotti Care Methodology (Humanitude). The candidate will have to complete "Humanitude Master Training Programme" to be Humanitude Trainer before taking up the role
• Details of the "Humanitude Master Training Programme" will be described during the interview

Requirements

• Former or current registered nurses with at least 3 years of clinical experience or enrolled nurse with at least 5 years of clinical experience
• Alternatively, at least 3 years of working experience in healthcare sector, geriatrics, disability, or rehabilitation
• Experience in training would be an asset
• Completion of Humanitude Level 1 and Level 2 training courses would be an asset
• Excellent communication, presentation, and interpersonal skills
• Self-motivated
• Proficiency in English
• Second language would be an asset

Roles and Responsibilities

• Perform professional fee computation for inpatient billing
• Record miscellaneous receipt and perform reconcilation of AR Ledger vs General Ledger
• Follow-up on outstanding bills and medical claims proration matters
• Prepare journal and audit schedules
• Reconcilation of various collection from external vendors
• Involved in Monthly Surprise Cash Count and Weekly Refunds
• Faciltate Cash deposits and Statement of Account Matters
• Support Medisave related matters and enquiry from Clinic / Pharmacy / Patients

Job Requirement

• Min Diploma or equivalent certificates
• Prior SAP knowledge will be advantageous
• Proficient with Microsoft Office (Word and Excel)
• Organized and meticulous
• Comfortable with data entry and handling calls