Total 93 customer service manager job vacancies in Education / Training category in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Manager, Learning & Training, the incumbent is responsible for developing, planning and managing the site overall learning and development strategy for organizational culture, behaviors, talent and leadership development. The person will also be responsible for site technical skill competency framework including to create an effective approach to conduct skill competency gap assessment and evaluation for all associates in order to transform our associates to be workforce 4.0 ready.

JOB SCOPE

• Develop, Implement Learning & Development strategy aligned to business strategy, with clear priorities.
• Partnering with the business functions to identify competency gap, developing short term and long-term learning & development intervention.
• Plan & conduct site Training Needs Analysis and formulate Site Training Plan
• Plan & conduct site technical skills competency assessment and formulate relevant training with relevant business leaders
• Digitalize and apply AI technology in Learning Needs Analysis process, formulation of a total learning master plan, up-keeping of learning database.
• Manage and coordinate regulatory / mandatory training to meet internal and external compliance needs.
• Facilitate site training and workshops which deemed appropriate.
• Providing L&D related methodologies advice to key stakeholders.
• Manage Site Learning & Development (L&D) budget.
• Work with relevant Singapore government agencies like WSG, SBF and e2i to maximise funding to learning and development activities of sites, where possible.
• Partnering with Talent Acquisition for early adoption of learning and development program to build talent pipeline, like internship, apprenticeship, traineeship program to meet the manpower plan and requirement.
• Lead & partnering with Site HRBP to formulate and enhance site onboarding and orientation programs to provide strong emotional engagement for new hires.
• Coordinate & plan site relevant business strategy & leadership workshops
• Site lead to manage external L&D related vendors.
• Supporting risk management and governance – CLC’s and various compliance / quality audit
• System optimization and continuous improvement in Learning and Development processes.

REQUIREMENT

• Bachelor’s degree in Human Resources, learning and development, organization development or a related discipline
• Min 10 years L&D experience and/ or HR professional handling L&D or organization development tasks across different levels of employees in the same business unit, preferably in manufacturing multinational organizations.
• Experience in plan, design, deploy, facilitate, and conduct training.
• Good communication skills, strong learning agility, dynamic and enjoy working in a fast paced environment.
• At least 3 years as site lead/manager role in L&D.

Alcon Careers

See your impact at alcon.com/careers

About Kydon

At Kydon, we are a group of individuals who believe that learning can enhance human capacity — one knowledge, skill, experience, or epiphany at a time. Learning nurtures the soul and improves career prospects. Knowledge adds value to the community. In an age of rapid digitalization, learning can harness technology for education and training.

From a digital learning agency offering advanced learning technology solutions and custom digital learning content, Kydon has also grown to become a digital learning platform for the masses, a learning technology and innovation knowledge portal, and an R&D outfit for EdTech.

About the Solutions Team

The Kydon Solutions team is the learning consultancy arm of the business and is responsible for the design, development, and implementation of organizational and institutional learning solutions. These solutions include the technologies, processes, methodologies, competencies, curriculum, analytics, and supporting services needed to address organizational objectives and issues pertaining to learning and performance.

As part of the solutions team, you will be expected to understand the education and training industry and network with relevant industry players. To be successful in solutions design, you will need to have familiarity with trends and issues pertaining to learning and development (L&D) and workplace transformation, as well as existing and emerging SaaS-based technologies (e.g. Learning Management Systems, Learning Experience Systems).

As a consultant in workforce transformation, you will need to be conversant with one or more of the following areas: business process reengineering, learning technologies, and change management.

About the Role of Workplace Learning Consultancy, Manager

As a member of the Solutions team, the Workplace Learning Consultancy Manager helps to deliver evidence-based learning solutions and services with high business impact. They help to advise our organizational customers, collaborating with them at a working level to design holistic solutions to organisational pain points.

This role reports to the Director of Learning Systems and works closely with Sales, Product, and Technology, to ensure the smooth development and implementation of technical solutions by providing complementary consultancy services.

Key Responsibilities

· Drafting solution proposals: Support the preparation of tender proposals by analysing requirements, evaluating compliance, identifying appropriate design and user engagement approaches, and putting together the propos

· Delivering solution design: Support the design of workforce learning solutions and services by helping to carry out client stakeholder engagement, business analysis and business process reengineering

· Solution delivery: Work closely with Product, Technology, and other teams to ensure solutions specifications are correctly defined and developed to customer’s satisfaction, with appropriate hand-off for change management

· Change management: Ensure sustainable workplace transformation and support the smooth rollout of technical solutions by driving change management and user training

· Stakeholder management: Build strong working level relationships with stakeholders from client organisations to ensure strong collaboration and create opportunities for up-sell / cross-sell of solutions and services

Qualifications and Skills

· Minimum 6 years of relevant work experience, with at least 4 years in any combination of consulting, business analysis, and/or project management

· Demonstrable experience in delivery of technical solutions and/or services relating to workplace learning and organisational development

· Demonstrable experience designing, optimizing, and reengineering business processes for own or client organisation

· Entrepreneurial or start-up background

· Experience working on projects that require security clearance

· Is a problem solver: You are able to creatively find ways to solve problems despite constraints wherever possible; when appropriate, you know how to escalate issues to get necessary support.

· Outstanding communicator: You are able to drive alignment across all stakeholders through a combination of your structured thinking, language skills, and a general ability to influence others. You are professional and authentic.

· Is methodical and organized: You are a trusted manager of resources and external manpower; you know how to keep everyone abreast of the situation without prompting and are always on top of things.

· Cares about learning: You value sustainable growth and personal development for yourself, which is why you can empathize with our customers and their aspirations for their organization.

If you have what it takes to do well in this role, please write in with your CV and cover letter.

We regret that only shortlisted applicants will be notified.

• Oversee and set the strategic direction for R&D and Sales, ensuring alignment with company goals to drive growth and innovation.
• Develop and implement sales strategies to increase revenue and expand market share.
• Ensure R&D efforts focus on creating products that meet customer needs and market demands.
• Lead and foster a collaborative culture between R&D and sales teams to ensure seamless product development and market delivery.
• Collaborate closely with marketing, production, and operations to ensure timely and efficient product launches.
• Monitor sales performance, set objectives, and analyze results to continuously optimize the sales process.
• Manage key performance indicators (KPIs) for both R&D and Sales teams, ensuring alignment with business objectives.
• Establish strong relationships with customers and external stakeholders to gather feedback and identify new market opportunities.
• Manage R&D and sales budgets, ensuring cost-effective operations while maintaining quality and performance standards.

Requirements:

• Bachelor’s degree in Food Science or a related field.
• A minimum of 10-15 years of experience in R&D and sales within a manufacturing environment.
• Fluency in Japanese to communicate effectively with Japanese clients and headquarters.
• Proven ability to lead high-performing teams with strong interpersonal and communication skills.
• Strong understanding of market trends, customer behavior, and the competitive landscape.
• Expertise in formulating and executing sales and R&D strategies aligned with business goals.
• Solid financial acumen, including budgeting, forecasting, and cost management.
• Excellent problem-solving, decision-making, and strategic thinking skills.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Leading and executing operations to achieve daily targets
• Petty cash and banking transactions
• Facility management of the restaurant
• Guest Service & Experience: You will be able to build good relationships with all guests and provide Le Bon Funk’s guest experience. You will be comfortable managing and responding to all guest feedback and requests accordingly.
• Front of House responsibilities: You will be a team player and will help and assist with floor operations
• Attending to guest feedbacks or complaints
• Identifying training needs and training plans tighten the competency gap

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: Up to S$4,800

Location: Nanyang Ave

Duration: 1 year contract (convertible / extendable)

Overview

The Assistant Manager/Senior Executive, Research Administration plays a pivotal role in supporting the administration of research projects and grants. This position involves managing budgets, coordinating with research teams, and providing comprehensive administrative support to the Associate Chair of Research.

Key Responsibilities:

• Assist the Manager (Research) in overseeing research projects and grants, including budget
  management, allocation of student assistants, and processing payments.
• Ensure all research projects comply with regulatory and funding agency requirements.
• Work closely with the Manager (Research), faculty members, and other departments to
  ensure effective project management and successful completion.
• Process grant administration requests, track changes and expenses, and maintain project
  reconciliation spreadsheets.
• Develop and maintain strong relationships with funding agencies and external partners.
• Prepare progress reports, final reports, and other documentation required by funding
  agencies.
• Compile, maintain, and manage records and filing systems for research grants.
• Update standard operating procedures (SOPs) to reflect changes in regulatory requirements
  and best practices.
• Provide administrative support to the Associate Chair of Research, including scheduling
  appointments, managing calendars, and organizing meetings.
• Assist in preparing presentations, reports, and other materials for meetings and presentations.
• Perform other administrative tasks as assigned by the Manager (Research) and Associate
  Chair of Research.

Requirements:

• Master or Bachelor’s degree, preferably with a minimum of 3 years of experience in research
  administration, including budget and grant management.
• At least 3 years of experience in research administration and providing executive-level
  administrative support.
• Proficiency in MS Office Suite and other automation software.
• Excellent communication skills with the ability to work effectively with a diverse range of
  stakeholders.
• Highly organized and meticulous, with strong attention to detail.
• Capable of prioritizing tasks effectively and managing multiple responsibilities simultaneously.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking for suitable Research Fellow who is interested to work with Dr Prateek Bansal's research group at the National University of Singapore (NUS). The project involves understanding preferences for Mobility-as-a-Service (MaaS), estimating its effect on public transport, and quantifying system-level emission impact of MaaS.

The candidate will be responsible for:

• In-depth review of the literature.
• Designing and conducting stated preference experiments
• Developing and estimating discrete choice models
• Devising optimization-based approaches for system-level MaaS design by integrating results from discrete choice models.
• Creating an agent-based model to simulate the emission impact of MaaS

The successful applicant is expected to pursue independent as well as collaborative research and must be willing to participate in writing grant proposals and supervising doctoral/postgraduate research students.

Job Requirements

• Possess a PhD degree in Travel behaviour, Management, Economics, Statistics, Psychology or related disciplines.
• Has good understanding of discrete choice experiments and model estimation,
• Has strong background in optimization methods.
• Is proficient in programming econometric models in R, Python, or MATLAB.
• Strong written and spoken communications.
• Open to fixed-term contract.

Duration: 1 year

Location: Pioneer

Working Hours: Monday - Thursday 830am to 545pm; Friday 830am to 515pm

Responsibilities:

• Assist the Manager (Research) in overseeing research projects and grants, including budget management, allocation of student assistants, and processing payments.
• Ensure all research projects comply with regulatory and funding agency requirements.
• Work closely with the Manager (Research), faculty members, and other departments to ensure effective project management and successful completion.
• Process grant administration requests, track changes and expenses, and maintain project reconciliation spreadsheets.
• Develop and maintain strong relationships with funding agencies and external partners.
• Prepare progress reports, final reports, and other documentation required by funding agencies.
• Compile, maintain, and manage records and filing systems for research grants.
• Update standard operating procedures (SOPs) to reflect changes in regulatory requirements and best practices.
• Provide administrative support to the Associate Chair of Research, including scheduling appointments, managing calendars, and organizing meetings.
• Assist in preparing presentations, reports, and other materials for meetings and presentations.
• Perform other administrative tasks as assigned by the Manager (Research) and Associate Chair of Research.

Requirements:

• Master or Bachelor’s degree, preferably with a minimum of 3 years of experience in research administration, including budget and grant management.
• At least 3 years of experience in research administration and providing executive-level administrative support.
• Proficiency in MS Office Suite and other automation software.
• Excellent communication skills with the ability to work effectively with a diverse range of stakeholders.
• Highly organized and meticulous, with strong attention to detail.
• Capable of prioritizing tasks effectively and managing multiple responsibilities simultaneously.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

HE Programme Delivery:
Lead and administer the support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.

Operation Coordination with Partners and Head of Programmes/Academics:
Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements. Communicate timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students, depending on the needs, may require to engage in Mandarin.

Lecturer Management:
Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.

Process Innovation:
Spearhead digitalisation and automation initiatives for the department.

Budgeting and Resource Allocation:
Ensure accuracy in budgeting.

Class Scheduling and Assessment Management:
Work with internal departments on class scheduling and assessment management plans.

Marketing and Recruitment:
Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.

People Management:
Deploy and supervise work teams to achieve their goals.

Programme Review:
Follow through changes (system setup, etc) for Programme reviews (internal and external).

Regional market experience is added advantage

Perform other duties assigned by the Department Director

Requirements:

· Bachelor’s Degree with at least 5 years of working experience

· Familiar with the higher education industry will be an advantage

· Excellent communication, interpersonal and presentation skills

· Team player with good leadership skills and able to work through people

· Resourceful, self-driven, independent, and confident

· Strong analytical and critical thinking skills

· Adaptive to change, able to work under pressure and committed to meeting deadlines

· Strong command of written and spoken English

· Able to converse with Chinese /Mandarin-speaking stakeholders like students, parents, etc.

· Travelling may be required

Duration: 1 year

Location: Pioneer

Working Hours: Monday - Thursday 830am to 545pm; Friday 830am to 515pm

Responsibilities:

• Assist the Manager (Research) in overseeing research projects and grants, including budget management, allocation of student assistants, and processing payments.
• Ensure all research projects comply with regulatory and funding agency requirements.
• Work closely with the Manager (Research), faculty members, and other departments to ensure effective project management and successful completion.
• Process grant administration requests, track changes and expenses, and maintain project reconciliation spreadsheets.
• Develop and maintain strong relationships with funding agencies and external partners.
• Prepare progress reports, final reports, and other documentation required by funding agencies.
• Compile, maintain, and manage records and filing systems for research grants.
• Update standard operating procedures (SOPs) to reflect changes in regulatory requirements and best practices.
• Provide administrative support to the Associate Chair of Research, including scheduling appointments, managing calendars, and organizing meetings.
• Assist in preparing presentations, reports, and other materials for meetings and presentations.
• Perform other administrative tasks as assigned by the Manager (Research) and Associate Chair of Research.

Requirements:

• Master or Bachelor’s degree, preferably with a minimum of 3 years of experience in research administration, including budget and grant management.
• At least 3 years of experience in research administration and providing executive-level administrative support.
• Proficiency in MS Office Suite and other automation software.
• Excellent communication skills with the ability to work effectively with a diverse range of stakeholders.
• Highly organized and meticulous, with strong attention to detail.
• Capable of prioritizing tasks effectively and managing multiple responsibilities simultaneously.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

As a Training Centre Manager / Coordinator, you will be responsible for ensuring continuous planning for the training function, assigning proper instructors and classrooms for each scheduled course, and providing schedule changes for other departments in case of over schedule.

Reporting to Service Manager, you will be providing technical expertise to the overall EL services technical training curriculum (ABB active products, legacy ABB products, & AVO Training Institute).

Your responsibilities:

• Providing facility management & oversight of EL services training center within the functional and geographical area of responsibility. Ensuring safety & regulatory compliance in collaboration with Local HSE manager.
• Establishing pricing for courses and provides relevant date for use with proposals. Selecting, managing, and ensuring proper training of outsourced trainers.
• Planning periodic training for course instructors to ensure knowledge of current technical environment and solutions. Maintaining detailed record of the training courses attended by internal resources.
• In cooperation with the local HSE responsible person, ensures that HSE requirements as per ABB way are integrated and up to date in all business processes and applications used for trainings driven by the trainer.
• Ensuring (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guiding, motivating, and developing direct and indirect subordinates within HR policies.
• Developing /following technical curriculum developed by respective primary service centers for all active ABB & Legacy ABB products to support services training needs for both internal and external customers as per the local market demands.
• Developing technical content repository for training curriculums. This repository shall include training content (for both face-to-face and online/remote trainings), hands-on labs, & post course written assessments for both internal and external customer curriculum.
• Personally seeking “TRAINER” certifications of all ABB products. This will allow training for all global products to be conducted in the SG & reduce time & T&L for traveling to other primary service centers for training.

Your background:

• Bachelor’s Degree with at least 5 years of relevant experience
• Good Knowledge in MS Office
• Collaborative mindset with excellent written and oral communication in English.

GEMS Research Programme Manager (2 years' Contract role)

The SGX Research Team is looking for a Programme Manager who will champion efforts and provide overall support to run an industry-wide research programme grant scheme – Research Grant under the Grant for Equity Market Singapore Scheme (GEMS). This is aimed at scaling up research coverage of mid/small caps listed on SGX.

In addition to running the administration of the grant scheme, the individual is also expected to drive distribution of content output generated from the scheme and support in activities and projects of the broader SGX Research & FinLit Team. The Research & FinLit team in the Equities unit is responsible for research content generation on the Singapore equities market, investor education and outreach initiatives/activities.

Key Responsibilities

• Admission and Monitoring of Programme

o Maintain a registry of applicants/participating FIs/research platforms who have signed up for the programme. Ongoing monitoring of produced output and verifying against respective programme KPI requirements

o Manage documentation and contractual agreements for participating FIs, research platforms and candidates on the programme mechanics/KPIs

o Applicant on-boarding, establish mentorship scheme with senior analysts

o General administration and paperwork

• Content

o Curate and engage a list of mid/small cap stocks to be covered as part of programme KPI/output and allocations to the FIs/analysts

o Throughput monitoring (programme KPI requirements)

o Collaborate with independent research platforms on administration matters and content quality management

o Co-ordinate and commission industry/sector reports with third-party research firms

• Distribution

o Source and establish new distribution networks/channels for distribution of research reports

o Manage a dedicated central depository and distribute research reports from the programme and SGX Research (via website portals, institutional and retail distribution channels, etc.)

o Organise targeted research seminars, conferences, events for investors

o Develop ideas and run publicity and marketing of programme (e.g. tie-ups with tertiary institutes, media etc.)

o Conceptualize and drive campaigns to promote the programme by working with both internal and external stakeholders

Requirements

• Previous experience of programme management, driving promotional campaigns and event organizing/management, ideation/marketing and content distribution, with prior exposure to the financial industry
• Strong written/spoken English communication skills and the ability to build and establish relationships quickly
• Strong sense of commitment, ability to show initiative, resourcefulness and work independently; willingness to take on a variety of roles and responsibilities and learn new skills
• Detailed and solutions oriented - pragmatic and innovative; thorough with acute attention to detail
• Outgoing personality and comfortable in engaging a diverse cross section of stakeholders
• Team player, goal and outcome orientated. Comfortable working with people at all levels – internal and external

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Global Centre for Asian Women’s Health (GloW) aims to build a global research platform for transdisciplinary endeavours to address major health concerns over a woman's lifespan and across generations. Through its main hub in Singapore, the Centre will engage in multi-disciplinary research to promote women’s health, including a series of diet and lifestyle intervention studies.

Purpose of the role

The project coordinator/manager will play a key role in dietary intervention studies by actively managing and coordinating diet and lifestyle intervention studies in GloW. Responsibilities include performing administrative duties to ensure the studies’ success and compliance. The staff will work closely with Principal Investigators of intervention studies, collaborate closely with the research team, food service team, and other relevant stakeholders, as well as undertake other ad-hoc responsibilities assigned by the Centre’s Director as needed.

Main Duties and Responsibilities

The staff will hold a few key responsibilities, including

• Recruit and interview study participants for the intervention study
• Provide administrative leadership for the trial, ensuring compliance with regulatory, ethics and governance requirements
• Train research assistants/research associates for the conduct of the intervention studies
• Maintain accurate records related to trial administration, participant interactions, and regulatory documentation
• Any other ad-hoc duties as allocated by the Centre Director

Qualifications

1. Possess a Master's degree (in Science or technology allied to food, health or nutrition, or relevant areas)
2. Strong interpersonal and communication skills
3. Excellent organizational and time-management skills
4. Sound understanding of the research environment
5. Adherence to high standards of professional integrity and ethics
6. Preferably with at least 6 years of relevant working experience for clinical research
7. Independence and adaptability in a fast-paced work environment, adept at working under tight deadlines
8. Commitment to the ongoing development of a positive organizational culture
9. Willingness to continuously learn and stay updated on skills and evidence-based medical information
10. Proficient in Microsoft applications (e.g. Excel, Outlook, Word, Powerpoint), online meeting tools

Application

Remuneration will be commensurate with the candidate’s qualifications and experience.

Excellent leave and medical benefits by the National University of Singapore.

First round of application review will start on November 20th , 2024. Position will be closed on December 24th, 2024. Only shortlisted candidates will be notified.

Applicants should email 1) a curriculum vitae; and 2) name and contact information of three references.

Tea Barista - 1-2 yrs exp in F&B
Salary : $2500

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: Tea barista 7 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

We are currently seeking a highly skilled and experienced Training Centre Manager to oversee the training operations. As the Training Centre Manager, you will be responsible for managing the overall training programs, marketing and sales, quality management, and ensuring the smooth running of the centre.

Responsibilities:

· Develop and implement training strategies to meet the needs of our clients

· Conduct Training Needs Analysis (TNA) to identify skill gaps and training requirements

· Develop proposals for corporate clients

· Manage and coordinate the day-to-day operations of the training centre, including scheduling, resource allocation, and facility management.

· Provide leadership and guidance to the training centre staff, ensuring a high level of performance and productivity

· Develop and implement sales and marketing strategies to achieve business goals

· Identify new business opportunities and build strong client relationships

· Generate leads and manage the sales pipeline effectively through HubSpot

· Conduct competitive analysis to stay ahead of market trends

· Build and maintain relationships with clients, trainers, and other external partners.

· Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.

Requirements:
- Proven experience as a Training Centre Manager or similar role
- Strong communication and interpersonal skills
- Excellent team management and leadership abilities with strong result focus
- Ability to build and maintain relationships with clients and stakeholders
- Strong critical thinking and problem-solving skills
- Proficient in project management and program development
- Experience in Training Needs Analysis (TNA) and designing training programs
- Familiar with regulatory requirements and industry standards


If you meet the above requirements and are passionate about training and development, we would love to hear from you. Please submit your resume and salary expectations for consideration.

Senior Tea Barista - with senior / captain exp in F&B industry
Salary : $2800

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: 8 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Leading and executing operations to achieve daily targets
• Petty cash and banking transactions
• Facility management of the restaurant
• Guest Service & Experience: You will be able to build good relationships with all guests and provide Le Bon Funk’s guest experience. You will be comfortable managing and responding to all guest feedback and requests accordingly.
• Front of House responsibilities: You will be a team player and will help and assist with floor operations
• Attending to guest feedbacks or complaints
• Identifying training needs and training plans tighten the competency gap

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description

This is a full-time on-site role for a Research and Development Manager at Coval Technologies in Singapore. The Research and Development Manager will be responsible for leading R&D projects, managing research teams, and overseeing project execution. They will provide team leadership and contribute to the development of innovative nano coating technologies.

Qualifications

• A minimum of 10 years' experience with track record in formulating / developing new coating products with commercial release.
• Experience working with solvent-based paint chemistry
• Leadership abilities
• Experience in paint additive chemistry
• Project Management expertise
• Experience in industrial coating performance standards such as ISO, ASTM., etc.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to drive innovation and creativity in a team setting
• Experience in nanotechnology or surface coatings is a plus
• Advanced degree in Chemistry, Materials Science, or related field preferred

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Global Centre for Asian Women’s Health (GloW) aims to build a global research platform for transdisciplinary endeavours to address major health concerns over a woman's lifespan and across generations. Through its main hub in Singapore, the Centre will engage in multi-disciplinary research to promote women’s health, including a series of diet and lifestyle intervention studies.

Purpose of the role

The project coordinator/manager will play a key role in dietary intervention studies by actively managing and coordinating diet and lifestyle intervention studies in GloW. Responsibilities include development, implementation and monitoring of meal plans, educating participants as needed, collecting dietary data, and performing administrative duties to ensure the studies’ success and compliance. The staff will work closely with Principal Investigators of intervention studies, collaborate closely with the research team, food service team, and other relevant stakeholders, as well as undertake other ad-hoc responsibilities assigned by the Centre’s Director as needed.

Main Duties and Responsibilities

The staff will hold a few key responsibilities, including

(1) Intervention study coordinator:

• Recruit and interview study participants for the intervention study
• Implement methods for collecting dietary data, including detailed food intake records and compliance monitoring.
• Conduct regular assessments to evaluate participants' nutritional status and document any deviations from prescribed diets.

(2) Nutritional Intervention study monitoring:

• Monitor food/nutrient composition for meals developed for intervention study
• Collaborate with the research team to integrate nutritional components into the study design and ensure alignment with research objectives.
• Liaise and coordinate with the Food Service team, providing diet requirements, and assisting in menu and recipe development and analysis as required

Main Duties and Responsibilities

(3) Participant Education and Counseling:

• Provide individualized nutrition education to study participants
• Communicate complex nutritional information and address participants’ questions and concerns about their prescribed meal plans.
• Foster participant compliance by offering ongoing support and guidance, emphasizing the importance of dietary adherence to the research trial.

(4) Administration and Leadership:

• Provide administrative leadership for the trial, ensuring compliance with regulatory, ethics and governance requirements
• Maintain accurate records related to trial administration, participant interactions, and regulatory documentation

(5) Others:

• Any other ad-hoc duties as allocated by the Centre Director

Qualifications

1. Possess a Master's degree (in Nutrition, Dietetics, Food Science & Technology or relevant areas)
2. Strong interpersonal and communication skills
3. Excellent organizational and time-management skills
4. Sound understanding of the research environment
5. Adherence to high standards of professional integrity and ethics
6. Be a Registered Dietitian at Singapore Nutrition & Dietetics Association (SNDA) or other well-recognized Dietitians Association -preferable
7. Preferably with at least 6 years of relevant working experience with the application of nutrition or dietetics background

Qualifications

1. Familiarity with local and global cuisines
2. Independence and adaptability in a fast-paced work environment, adept at working under tight deadlines
3. Commitment to the ongoing development of a positive organizational culture
4. Willingness to continuously learn and stay updated on skills and evidence-based medical and nutrition information
5. Proficient in Microsoft applications (e.g. Excel, Outlook, Word, Powerpoint), online meeting tools
6. Familiar with nutrient databases

Application

Remuneration will be commensurate with the candidate’s qualifications and experience.

Excellent leave and medical benefits by the National University of Singapore.

First round of application review will start on November 20th , 2024. Position will be closed on December 24th, 2024. Only shortlisted candidates will be notified.

Applicants should email 1) a curriculum vitae; and 2) name and contact information of three references.

Our Learning & Organisation Development team supports the development of our people to perform to their greatest potential. The team works collaboratively and innovatively across practice groups and functions to deliver learning solutions to our people and our clients and support strategic firm projects. The team is committed to the career development of all our people and provides support through training, coaching and mentoring opportunities.

We are seeking a highly communicative Learning and Organisational Development Manager to join the Asia team on a minimum of 9 month fixed term contract based in Singapore. You will manage, design and deliver professional skills development programs in line with our global offerings and develop the legal learning curriculum for legal employees and partners. In this role you will have the opportunity to participate in global initiatives and solutions and build relationships with senior stakeholders whilst implementing appropriate development interventions.

To be successful in this role you will have:

• Deep understanding of adult learning principles and their practical application in a professional services setting
• At least 5 years' experience working in the professional services or legal sector
• Experience leading and managing senior leaders through change
• Qualifications in organisational development, education or psychology desirable
• Qualifications and extensive experience in executive coaching desirable
• Experience in working in a global organisation and working across different time zones and cultures
• Demonstrated ability to work constructively in a complex and rapidly changing work environment
• Experience in needs analysis and program design for senior as well as junior audiences
• Commitment to excellence
• Independent critical thinking
• Professional presence and impact
• Demonstrated ability to think strategically and commercially
• Ability to influence senior and diverse stakeholders
• Strong consulting skills
• Strong attention to detail
• Project management experience
• Team oriented mindset
• Excellent communication skills – oral and written

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.

About Us:

At The 1872 Clipper Tea Co., we pride ourselves on crafting exceptional tea blends that resonate with our rich heritage, artistry, and commitment to quality. With over 30 years of history, our brand symbolizes excellence and remains a beloved choice for tea enthusiasts worldwide. We continually evolve with modern tea trends, aiming to redefine the tea experience and make it accessible to all.

Position Overview:

We are seeking a dedicated and customer-focused Brand Ambassador to join our team. As a Brand Ambassador at The 1872 Clipper Tea Co., you will play a vital role in delivering an exceptional customer experience while representing our brand values with pride.

Key Responsibilities:

· Maintain a smart and well-groomed appearance to align with the professional image of the brand

• Achieve sales targets by recommending merchandise to suit the needs of our customers.

• Ensure that all merchandise are properly displayed

• Order takings, prepare and serve beverages

• Responsible for housekeeping to ensure that the retail area and tea bar counter are always kept neat and clean

• Handle the POS system and ensure the accuracy of all transactions

• Prepare daily store opening and closing with update of daily sales to HQ according to SOP

Requirements:

• F&B or bubble tea experience preferred

• Good command of spoken English and Mandarin as needed to deal with Chinese customers

• Enjoys being around people with a warm personality

• Detail oriented and organised

• Highly motivated team player, self-starter and willing to learn

• Applicants with Basic Food Hygiene license will have an advantage

Compensation

Full time – salary ranges from $2,200 to $2,600 plus good commission

Part time – hourly rate from $9 onwards, depending on experience and skillset

You will enjoy the benefits of:

· Competitive salary, allowances, and commission

· 5 days’ workweek

· Overtime pays

· Tea appreciation training conducted by our tea expert

· Opportunities for career growth and development

· Employee discounts on our premium tea products

· Friendly and supportive work environment.

· Up to 14 days of annual leave

· Up to $1,500 Medical benefit

· Dental benefit

· Insurances coverage

Join us at The 1872 Clipper Tea Co. and be a part of our legacy of excellence in tea craftsmanship. If you are passionate about tea and delivering exceptional customer experiences, we would love to hear from you. Apply now by submitting your resume outlining your suitability for the role.

About the role

This role exists to provide Logistics, Training and Compliance management for bpMS sea staff and line management of the logistics team. This includes recruitment, training and development, employee relations, chairmanship of the ‘Training Working Group’, and compliance with the relevant laws. In doing so, the incumbent will be encouraged to work closely with the Crewing Team, as well as establish rapport and engage sea staff through ship visits and other sea-staff forums. The role is also accountable for ensuring that officers supplied by bp Maritime Services (Singapore) (bpMSS) are placed on board with all the accurate prerequisites including medical and training course requirements.

Key accountabilities

• Responsible for all team people management requirements.
• Handle the development and training requirements for the fleet and measure their efficiency through various feedback mechanisms. Provide advice on all training issues including the application of industry best process and company policies and procedures.
• Run and lead logistical crewing activities to enable officers’ safe joining and departure from assigned vessels under normal and emergency conditions and appointment to training courses and any other agreed activities.
• Ensure the 3rd party travel provider is performing and meeting the requirements of the contract with bpMS by prioritising quarterly performance reviews and monitoring KPIs.
• Support the BPMSS Occupational Health Adviser (OHA) to ensure the 3rd party medical provider for Occupational Health Services, is performing and meeting the requirements of the contract with bpMSS by taking an active part in the quarterly performance reviews and monitoring of KPIs.
• Lead and personally coordinate training requirements for the fleet by engaging with TWG/bpS SMEs /Crewing Leads to ensure training is appropriate, effective, and maintained to the appropriate standards.
• Support disciplinary procedures for crewing tagged officers as the need arises in conformance with the Seafarer’s Employment Agreement 2 for sea staff.
• Deliver the Learning and Development strategy and all line management activities related to training of bpMS sea staff and cadets.
• Ensure compliance with external and Internal stakeholders for bpMS Singapore such as MLC audits, Internal/external audits, MPA licence to recruit and place people on board.
• Provide efficient management of cost and budget for all activities directly related to Training, Logistics, and development of sea-going officers.
• Lead the Training Working Group to identify training initiatives to fulfil critical proficiency gaps in support of the business strategy.
• Work with Regulatory bodies, Subject Matter Experts, Training Suppliers, and professional networks to develop and maintain a robust training portfolio that delivers desired business results.
• Responsible for producing training management reports for the Senior Crewing Manager.
• In consultation with the Senior Crewing Manager, support the delivery of marine expertise to BP Shipping and the wider BP Group including the promotion of development programmes.
• Support recruitment through the interview of prospective cadets and officers recruits and be involved in the promotion panel when required.
• Provide proficient marine staff to the bp Group for all operated vessels consistent with meeting the agreed operating budget and as appropriate UFA/ SLA.
• Any other task and/or responsibility as required by the company.

People Management

• Develop a team of Admin & Logistic Officers/Asst. Admin & Logistic officers including completion of their appraisals and planning for their development.
• Provide mentorship, supervision, and support to the team on a day-to-day basis.

Requirements

• Min degree with relevant studies
• Experience in marine industry training requirements, background in marine engineering will be preferred
• Experience in a crewing office or in other maritime operations.
• Proven experience in managing people.
• Vendor management.
• Strong facilitation and interpersonal skills

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued

• Possibility to join our social communities and networks

• Learning opportunities and other development opportunities to craft your career path

• Life and health insurance, medical care package

• And many other benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

We'd love to hear from you to request any accommodations!

The Regional Education Manager (REM) role is to strategically build brand advocacy on The Macallan across Asia Pacific. The REM will lead a regional community of Brand Ambassadors and Brand Specialists in The Macallan’s key cities.

This key leadership role will report to the APAC Regional Marketing Director and will also be part of the Global Education Leadership Team, led by the Head of Advocacy in Scotland.

Job Description

• Define and develop the APAC Regional Advocacy Strategy and Annual Roadmap in line with the global ambition.
• Lead The Macallan Brand Ambassadors’ and Specialists’ network in key cities, supporting the education transformation strategy
• Review annually the regional structure for The Macallan advocacy community, clearly defining the roles, responsibilities, behaviors, and focus cities to support brand objectives.
• Collaborate with The Global Head of Education & Storytelling to lead the development and execution of new brand educational tools that highlight the incomparable craftsmanship and creativity of The Macallan.
• Ensure advocacy team are delivering consistent and meaningful storytelling and elevated experiences.
• Work with the Brand Ambassadors to deliver training for internal teams: sales, marketing and private clienteling.
• Build a long-term vision for enhancing team growth and performance including recruitment strategy, learning and development and performance management.
• Assess, coach and mentor the education community to ensure knowledge, skills and behaviors are aligned to the education vision, including media training.
• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Talent and Skills

• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Application will close on 03 December 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: S$4500 - S$6000

Location: Nanyang Link

Duration: 6 months contract (convertible / extendable)

Responsibilities:

HR Partnership

• Partner and engage stakeholders and employees in a proactive and consultative approach on a full spectrum of HR functions, including talent acquisition, performance management and development
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Partner with HR Centre of Excellence and relevant key stakeholders in the delivery of key HR projects such as performance management and promotional exercises
• Partner with the School Management in analyzing and identifying issues and providing recommendations on HR solutions.

HR Policies, Processes and Systems

• Initiate improvements to internal HR processes, systems and communications towards enhancing service experience.
• Educate People Managers and employees on policy/system changes and implications, as well as understand and gather their feedback and input.

Operational Excellence and Support on Faculty Affairs

• Engage in manpower planning and projection of faculty and work with Finance Business Partners and HODs on manpower projections, budget and costings.
• Establish clear understanding of the recruitment needs and work closely with the Shared Services team and hiring managers to hire the appropriate talent on a timely basis
• Plan and manage faculty re-appointment, post-retirement, re-employment, Promotion and Tenure (PT) and Educator & Practice Track Promotion Exercise (EPPE) for various faculty tracks
• Assist in planning and implementing faculty performance appraisal exercise
• Support in the conceptualization and implementation of faculty development initiatives
• Manage onboarding and off-boarding matters
• Provide support on disciplinary or grievances matters
• Drive key employee initiatives such as awards and welfare matters
• Any other duties as assigned

Requirements

• Degree with minimum 3 years of relevant HR working experience
• Good knowledge of Employment Act and Work Pass regulations
• Able to multi-task and prioritize effectively
• Outstanding attention to detail, follow-up and organizational skills
• Good communication skills both written and verbal
• Able to build and maintain effective interpersonal relationships at all levels; handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Proficient in MS Office Applications (Word, PowerPoint, Excel)

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10159

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

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If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Key Responsibilities:

Plan, execute and manage all phases of accounting and business-related research and thought leadership projects congruent with the Institute's strategy. This includes:

• Generate research themes or topics. Regular horizon scanning to identify global, regional and local industry and business trends of relevance to the accountancy profession.
• Develop and roll out research proposals that would enhance the Institute’s thought leadership and advocacy position.
• Collaborate with relevant partners, industry stakeholders, and/or government agencies to drive research projects and agendas that are relevant and of interest to the accounting profession.
• Ensure timely delivery of high-quality research outputs that are produced within budget allocation.
• Identify appropriate research approaches, including prepare survey questionnaires, focus group discussion questions, interview questions, etc.
• Collect, analyse and interpret data and results.
• Present research results and write reports for publication.
• Work closely with the Communications Department to effectively publicise the research outputs via available media and communications platforms.
• Produce commentaries for CA Lab on emerging business trends and developments that impact the profession.
• Carry out any other ad-hoc assignments assigned by the immediate supervisor.

Requirements:

• Bachelor’s degree in Accountancy, Business, Finance, Economics or Political Science.
• At least 5 years of relevant experience in research-related work.
• Keen interest in latest business trends and developments. Curious and always on the lookout for areas/topics that interest the accountancy and business community.
• Strong analytical and critical thinking skills, with the ability to grasp issues and acquire knowledge in new domains.
• Analyse multiple sources of information and data to derive insights for research purposes and to write reports and commentaries.
• Excellent writing, communication and interpersonal skills. The ability to facilitate group discussions will be an added advantage.
• Highly motivated, able to work independently and multi-task in a dynamic environment.
• Team player with excellent organisational skills and attention to detail.
• Strong knowledge of MS Excel, including pivot tables, v-lookup, etc. Familiar with survey tools such as SurveyMonkey.

Roles & Responsibilities

Responsibilities:

• Identify and prioritize innovative product features based on customer needs, competitive landscape, and industry trends.
• Conduct extensive market research to understand emerging trends, customer pain points, and opportunities in the fintech sector.
• Analyze competitor offerings to inform product development and maintain a competitive edge.
• Collaborate with engineering, UX/UI design, compliance, and marketing teams to drive product development from concept through launch.
• Identify and manage project risks, adjusting priorities as needed to address challenges or changes in market conditions.
• Lead user testing and validation processes to ensure product functionality aligns with customer expectations and delivers value.
• Explore and integrate emerging fintech technologies, such as blockchain, AI, and machine learning, into product design to enhance capabilities.
• Manage the entire product lifecycle, from initial concept and development through post-launch support and enhancements.
• Develop and manage budgets for R&D initiatives, ensuring efficient allocation of resources to maximize product development outcomes.
• Ensure products are designed to comply with relevant fintech regulations and standards, including data security and privacy laws.
• Lead and mentor the R&D team, providing guidance and support to drive high-performance outcomes and professional growth.

Requirements:

• Min. of 5 years of experience in product management, preferably in the fintech industry or a closely related sector.
• Min. Bachelor’s degree in Business, Computer Science, Engineering, Finance, or a related field
• Strong understanding of fintech, financial products, and emerging technologies, including blockchain, AI, and machine learning.
• Strong project management abilities, including experience with resource allocation, timeline management, and risk assessment.
• Strong problem-solving skills, with a focus on developing customer-centric solutions.
• Strong interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven experience in leading, mentoring, and motivating a high-performing team, fostering an environment of innovation and continuous improvement.
• Passion for fintech innovation and a strong desire to stay updated on industry advancements and best practices.