Total 10 quality assurance executive job vacancies in Education / Training category in nea 2 bukit merah central

Position Overview:

We are seeking a proactive and dynamic Learning and Development Executive to join our team at LAN ZHOU WU FU PTE.LTD , a leading traditional Chinese F&B company in Singapore. This position plays a critical role in fostering a positive work environment and enhancing employee growth. The ideal candidate will manage onboarding, orientation, and continuous learning and development programs while contributing to HR operations to ensure a well-supported workforce.

Key Responsibilities:

1. Onboarding and Orientation:

• Oversee the onboarding process for new employees, ensuring a smooth and welcoming integration into the company.
• Conduct orientation sessions to familiarize new hires with company culture, policies, and procedures.
• Prepare onboarding documentation, such as contracts, manuals, and checklists.

2. Learning and Development:

• Identify training needs and design programs to address skill gaps and support career development.
• Organize and facilitate in-house training sessions and workshops.
• Coordinate with external training providers to deliver specialized courses.
• Evaluate the effectiveness of training programs through feedback and performance assessments.

3. HR Operations:

• Maintain and update HR policies in compliance with Singapore employment regulations.
• Assist in recruitment processes, including job posting, candidate screening, and interviewing.
• Handle employee grievances and provide HR support to managers and staff.

4. Employee Engagement and Retention:

• Develop initiatives to enhance employee satisfaction and engagement.
• Monitor and improve retention strategies, aligning them with company values.

5. Administrative Support:

• Manage employee records, HR databases, and training logs.
• Prepare monthly HR reports and training summaries.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or degree in Human Resources, Business Administration, or a related field.
• 2-5 years of HR experience, with a focus on learning and development and onboarding.
• Strong understanding of Singapore employment laws and regulations.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency in Microsoft Office and HR management software.
• Experience in the F&B or hospitality industry is a plus.
• Ability to work under pressure in a fast-paced, dynamic, and challenging environment.
• Effective communication skills at all levels, with receptiveness to feedback. Knowledge of Mandarin is an advantage.
• Must be able to join within short notice.

Accountabilities:

HE Programme Delivery: Monitor and maintain an efficient and coordinated system to deliver the programmes. Oversee contracts, payments, billing, enrolment system set-up, student's pass validity and report checking. Ensure proper set-up for class selection, course evaluation and online teaching platforms. (as applicable)

Coordination with University Partners/Stakeholders: Maintain good relations with university partners/stakeholders and student leaders. To stay abreast of changes by university partners/stakeholders which may affect resource management. Coordinate and execute activities to facilitate visits.

Lecturer Management: Tabulate the information required for the accurate deployment of qualified lecturers. Ensure lecturers are approved to teach by both SIM and CPE. Propose resolutions to issues faced by lecturers. (as applicable)

Student Management: Oversee student life cycle. Maintain timely, friendly and nurturing communication with stakeholders including prospects, students and alumni. Resolve customer complaints and feedback. Work with academic leads to review academic performance and carry out intervention for weak-performing students.
(as applicable)

Class Scheduling and Assessment Management: Carry out delivery operations in accordance with course requirements, CPE regulations and internal quality requirements. (as applicable).

Process Innovation: Coordinate data to enable digitisation and automation of systems. Collate team feedback, identify pain points and suggest workable ideas. Participate in testing and UAT of new systems before final execution.

Marketing and Recruitment: Maintain an updated pool of students and graduates to profile. Roster and support all marketing and recruitment efforts, conduct briefings and work with key stakeholders to ensure smooth on-boarding of new students.

Programme Review: Generate data and statistics for planning and review of activities. Follow through changes (system setup, etc) for programme reviews (internal and external).

Project Management: Oversee continuous improvement project to ensure project effectiveness and team engagement.

Academic Education and Work Experience:

• Bachelor’s Degree or Diploma / “A” Level holder with 3 - 5 years of working experience

Skills:

• Proficient in MS office applications
• Data analytical

Personal Attributes:

• Excellent communication, inter-personal and presentation skills
• Team player with mature personality and positive attitude
• Resourceful, self-driven and independent
• Meticulous, able to multi-task, work under pressure and commitment to meeting deadlines
• Strong command of written and spoken English

We regret that only shortlisted candidates will be notified.

About Us:

At Grow Education, we believe in empowering migrant workers and bridging the generational gap through the power of language and technology. We run two unique programs - Grow Studio and Deer Dialect - with a mission to make learning English accessible for migrant workers and to promote dialect learning amongst the youth through our interactive mobile app, respectively. We are committed to creating a social impact through our initiatives, and we are looking for a dedicated individual who shares our vision and passion.

Role and Responsibilities:

As a Education Development Specialist, you will play an integral role in developing and promoting our programs. Your role will encompass:

1. Business and Program Development: Shape and refine the strategic direction of Grow Education's initiatives. Identify opportunities for program enhancement and expansion.

2. Partnership Building & Social Outreach: Forge strong relationships with potential partners including migrant worker organizations, dormitories, elderly centers, and other relevant groups. Generate awareness and foster a sense of community through these partnerships.

3. Marketing and Promotion: Design and implement strategies to promote our programs, reaching out to potential beneficiaries and supporters.

4. Manage and monitor the financial aspects of our programs. Conduct basic monthly financial checks to ensure proper management of resources.

5. Grant Applications & Government Liason: Facilitate and manage relationships with government organizations. Research, apply, and follow-up on grants and other funding opportunities.

Who You Are:

- A polytechnic or University graduate passionate about education and social impact.

- An excellent communicator with the ability to forge strong relationships.

- Organized and detail-oriented, with an ability to manage multiple responsibilities.

- Proficient in basic accounting principles.

- Experienced in liaising with government organizations and handling grant applications (preferred).

If you are a motivated, passionate individual with a commitment to making a difference, we invite you to join our team and help us shape the future of education. Apply today and be part of this impactful journey!

Role Description

• Responsible for all learning & development activities and analytics.
• Conduct learning needs analysis.
• Establish learning plans.
• Crafting and implementing competencies, learning and development roadmaps.
• Develop training curriculums.
• Deliver and facilitating trainings.
• Assess impact of learnings.
• Administer On-the-Job trainings.
• Manage the learning management system to build people capabilities.
• Organise staff orientation programme.
• Administrate course enrolment & evaluation, training records, training bonds, grants administration, pre & post course review etc.
• Participate and assist with other HR related projects.

Role Requirement

• Diploma or Degree in any discipline.
• Minimum 3 years’ of experience in facilitating trainings.
• Proficient with Wizlearn Learning Management System.
• Possess ACTA or ATCL or ACLP certification.
• Experience in OJT implementation.
• Strong in data analytics, communication and presentation skill.
• Proficient with MS office.
• High initiative, independent and ability to thrive in a fast-paced and dynamic environment.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

Project Summary
The Behavioural Insights Centre of Excellence in SUSS is seeking a qualified research executive to support the study of “Development and Validation of a Platform Worker Occupational Well-being Indicator Tool”. The approach to this project will be through interviews, and surveys. The intent of the project is to develop and validate an indicator tool for platform workers to measure their occupational well-being. The project is scheduled to run for one year.

What You Will Be Doing

• Oversee the general management and administration of the project (e.g., organise meetings, recording meeting minutes),
• Manage project timeline and ensure project milestones/ deliverables are met,
• Perform literature reviews,
• Assist with designing and conducting of qualitative and quantitative research tasks (e.g., interviews, surveys), and perform data processing and analysis tasks,
• Maintain related documentation of project, and management of tokens for respondents,
• Assist in procurement processes (e.g., purchase of tokens for focus group participants), and
• Contribute to development and writing of report.

Job Requirements

Qualification / Experience Required

• Have a bachelor’s degree or hold a Master’s degree in a relevant discipline (e.g., Educational Technology, Learning Sciences, Educational Psychology, Psychology)
• Have experience in independent social science research
• Familiarity with qualitative and quantitative research methods is essential
• Be able to work independently with minimal supervision
• Be able to work collaboratively in a team
• Have good oral and written communication skills
• Only shortlisted candidates will be notified.

Applications should be made to:
Melissa Sim ([email protected]) at SUSS Behavioural Insights Centre of Excellence, Singapore University of Social Sciences, 463 Clementi Road, Singapore 599494

Job Description

1. Assist Training & Management Department on day-to-day operational matters (e.g., trainer support, invigilation, administrative support, ad-hoc support etc).

2. Managing lesson administration (e.g., LMS and Zoom (or equivalent)), supporting relevant software.

3. Provide first-level Tech and Admin support (i.e., LMS, Zoom) to staff and students, addressing admin issues (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

Job Requirements

1. Diploma / O levels & above.

2. At least 1 year of administrative work experience.

3. Basic software Skills: Experience in Microsoft Office and Zoom, with the ability to conduct basic troubleshooting. Experience in Learning Management Systems (LMS) is an added advantage.

4. Ability to support users on administrative issues.

5. Singaporeans / Singaporean PRs are welcomed to apply.

Job Descriptions

• Communicate with manager to identify training needs for different category of cleaners.
• Schedule ongoing WSQ training for workers who have completed 3 months of employment in according to NEA/job requirements.
• Source for training providers and register employees for courses.
• Communicate training details to the Manager/Supervisor and ensure they attend the mandatory training.
• Ensure all employees must have Singpass for taking e-attendance prior to attending training.
• Check with training provider on attendance and ensure trainees who are absent will attend reschedule training
• Work closely with training provider to update attendance after every course attended.
• Ensure all cleaners are 100% trained 3 months before expiry of cleaning licence.
• Register employees for training subsidies.
• Monitor training grants
• Manage and update training information in EasyPay.
• Visit sites to help employees retrieve training certificates using their Singpass and update their certification in EasyPay.
• Update and manage employee records.
• Preparation relevant letters to effect staff movements (appointment, resignation, transfers, confirmation, promotions, warning letters etc).
• Responsible for the documentation of new hires; up-to-date, accurate information and documents are kept in employees' P files.
• Handle work passes related issues such as application, renewal, cancellation etc. via WPOL/EPOL.
• Any other ad-hoc duties as assigned.

Requirements

• Minimum GCE “N” Level
• Strong administrative skills
• Familiar with the administration of WSQ programs
• Team player with initiative and ability to work independently
• Well-organised, meticulous and detail-oriented
• Problem solver - able to adjust and resolve issues in a fast-paced organisation
• Cheerful disposition with a positive can-do spirit
• Knowledge of EasyPay software will be an advantage
• Knowledge in Microsoft Suite
• Well versed in Excel formula, V Lookup & etc.
• Job location - Tai Seng Ave

The Continuing Education and Enrichment (CEE) department of Metropolitan YMCA (MYMCA) Singapore endeavours to be a progressive continuing education provider that delivers high-quality, innovative and responsive programmes to learners of all ages through strategic collaborations. The department serves both adult learners and children from three years old.

The Senior Executive, Learning Delivery adds value and contributes to the growth of the Continuing Education and Enrichment (CEE) Department by ensuring the smooth operations of clients satisfaction, admin and logistics operations.

Responsibilities:

1. Programmes Delivery Operations

• Plans and executes business and learning delivery operations for all programmes, classroom learning and events at MYMCA and external venues
• Uses digital tools and systems that support an efficient and accurate learning delivery process and follow-up
• Be present, follow up on the deliverables and outcome of all learning activities – some week nights and/or weekends will be affected
• Leverage on SkillsFuture Singapore’s (SSG) Training Partners’ Gateway (TPG) to submit coursewares and documents related to learners’ learning
• Knowledgeable in the SSG funded programmes’ schemes
• Instructors’ Management
• Develop, maintain and update department’s related policies, SOPs and record keeping of official documents

2. Programmes Development –

• Establishes network with external stakeholders and market programmes
• Works with Programmes Leads on instructors’ availability
• Builds collaborative relationships with external stakeholders

Requirements:

• Passionate about continuous learning for both adults and children
• At least 3 years of operations and business development, hands-on experience in the education and training sector
• Skilful and knowledgeable with the various funding schemes from the public agencies, and the use of Training Partners Gateway (TPG) and online learning platforms such as Teachable, Udemy, Coursera and etc is preferred
• Independent and confident in using digital and web technologies to conduct trainings, webinars, seminars and etc
• Has initiative, resourceful, good interpersonal skills, detail-oriented and creative in publicity
• Ability to follow through programmes and projects implementation
• Possess the ACTA/ACLP and/or a Degree/Diploma in related disciplines
• Proficient in Microsoft Office Applications

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide research and administrative support for the various studies within the Office of the Provost (PVO).

The candidate should possess strong communication and interpersonal skills, as he/she will work closely with academics, students, and other administrative executives. The candidate’s proficiency in multitasking and attention to detail will enable him/her to efficiently manage diverse program administrative tasks and projects within specified timelines.

The candidate will report to the director, engaging in a diverse range of responsibilities including, but not limited to:

• Provide research and administrative support for the studies.
• Prepare and collate data, documents, updates on research milestone, results and reports related to the studies.
• Participate in the studies e.g., data collation, attending and facilitating student focus groups etc.

Job Requirements

• Degree in any discipline
• 1 to 2 years of relevant working experience
• Able to work independently
• Team player and possess good communications and interpersonal skills
• Proficient in Microsoft Office applications
• Experience in the use of data analysis software is an added advantage

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide support for the programmes/courses offered by Core Learning and carry out the general administrative duties.

• Provide support in the administration of the programmes / courses offered by the department.
• Manage vendors and payment matters.
• Handles students’ enquiries.
• General administrative duties such as collation of data, preparation of reports, information updates.
• Other duties as assigned.

Job Requirements

• Degree in any discipline, with at least 2 years of working experience
• Proficiency in Microsoft Office applications
• Ability to multi-task and work under pressure
• Mature, meticulous and possesses a high level of discretion and integrity
• Resourceful team player who is able to work independently and display initiative

What Do We Offer

At SUSS we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement Subject to Job Role
• Medical Benefits
• Flex Benefits Dental WFH Equipment Gym Memberships etc
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers