Mastereign Group is a leading provider of educational programs, events, and learning journeys in Singapore, with a strong focus on developing holistic, values-driven individuals. Our mission is to inspire learners of all ages through innovative and engaging training experiences in the areas of arts, sports, technology, media, and leadership. With over two decades of expertise, Mastereign collaborates with schools, organizations, and corporate clients to deliver customized learning solutions that enhance personal and professional development.
Education Consultant
Education Consultants are a key link between the company and clients. As an Education Consultant you'll market and sell the company's products, which include enrichment programme, non-certified training workshops and certified courses to a variety of customers including schools, ministries, statutory boards, travel agencies, local and overseas companies, parents and general public. You'll work strategically to increase the awareness of the company's training and enrichment programmes. It's likely that you'll be assigned a specific geographical location close to your residential address.
Responsibilities
1. Sales and Marketing
In any setting, the process of selling involves contacting potential customers, identifying their needs, persuading them that the company’s products or services can best satisfy those needs, closing the sale by submitting a proposal on Gebiz or through Small-Value-Purchase, and providing an after-sale service. As an Education Consultant, you'll need to:
- arrange appointments with teachers, Head of Departments, HR Managers, which may include pre-arranged appointments or regular 'cold' calling
- make presentations to prospective clients in the education and training sector
- build and maintain positive working relationships with clients
- manage budgets for trainer, course materials, transport, miscellaneous
- keep detailed records of all contacts
- reach, and if possible exceed, annual sales targets
- win new customers, as well as developing long-term relationships with existing ones
- plan work schedules and weekly and monthly timetables with the sales team and discuss future targets with the sales director
- regularly attend company meetings, trainings and briefings
- keep up to date with the latest training programmes in the market, and interpret, present and discuss this intelligence during schedule meetings
- analyse sales data to improve results and make sure resources are effectively allocated
- monitor competitor activity and competitors' products
- keep up to date with new developments in policies and industry landscape, anticipate potential negative and positive impacts on the business and adapt strategy accordingly
Project Management
The process of project management is the after-sales service which involves organising the training programme/event that was sold. As an Education Consultant, you will be the project manager providing leadership and direction for the seamless execution of the project. You will need to
- plan, execute and project-manage training programmes effectively
- coordinate with programme directors/managers for manpower, logistical as well as administrative needs for all programmes represented
- communicate expectation of clients to programme directors/manager and trainers
- assist clients with administrative support for project delivery
- conduct post programme/event reviews
What to expect
- Dynamic and high-energy work environment.
- Values and people centric culture.
- Smart dress and a professional appearance are essential.
- There is a lot of travel during the day. You may have to attend client events on some weekends.
Qualifications
This position is open to all graduates. Business and Marketing subjects are particularly useful.
Skills You'll need to have:
- excellent communication and presentation skills
- an outgoing and persuasive manner
- sales and customer relationship skills
- confidence and persistence
- patience and self-motivation
- analytical and planning skills
- a flexible approach to work in order to adapt to changes
- strong teamwork and networking skills
- commercial and business awareness
Career prospects
The usual first role is the promotion of enrichment and training products to schools in a zone. Promotion depends, to a large extent, on your ability to deliver on your sales and activity targets. With experience, many medical sales representatives move into:
- zone management
- key account management
- business development