Total 6,072 Finance / Banking / Insurance job vacancies in Raffles Place

0.5-month completion bonus

Work Location: Eunos

Mon - Fri, 9am to 6pm

Job Description:

• Provide backroom support for Customer Service Operations, relating to policy payouts, dealing with Policyholders, Distribution Representative and Financial Consultants.
• Responsible for administering and managing policyholders and business partners’ request for surrender / policy loan / withdrawal.
• Be involved in our cheque-free initiative and other projects within the team.
• Verify and process applications related to Payments services team
• Full and Partial Surrenders of Traditional and ILP plans
• Policy FreeLook
• Termination of term and A&H plans
• Loans
• Survival and Cash Benefits
• Maturity and Annuity
• Handle general queries from touchpoints, policyholders and internal colleagues
• Liaise with other departments, including Bancassurance, Claims, Group Risk Management on payment services related cases
• Support the Unit and Section Lead in workflow documentation
• Adhere to the Compliance and Risk Management Framework, i.e. AML / Terrorists Financing / Fraud guidelines and ensure that transactions performed are within stipulated matrix; Escalate suspicious requests to seniors or Unit Head

Requirements:

• Diploma / Degree in Insurance, Business or equivalent professional qualifications
• Proficiency in Microsoft Office or similar software applications
• Strong communication skills, both verbal and written
• Ability to work independently and in a team environment
• Excellent organizational and time-management skills
• Flexibility and adaptability to changing priorities and deadlines

Please contact Terence directly at +65 9645 4048 for faster responses.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Who we are looking for

An Information Security Officer who will be part of a team across APAC; responsible for ensuring the security of the business and functional teams in line with company security policy and risk tolerances.

What you will be responsible for

· Align to the mission of continuously improving the cyber risk posture regionally; and actively contributing to the global cybersecurity program.

· Consistent and effective engagement with Information Technology, Business leadership to embed security into their strategic and tactical plans.

· Addressing cyber security and risk posture within the region.

· Anticipate and address the cyber security requirements from various regional regulators

· Being a Trusted Security Adviser to the Regional Leadership teams.

· Engage with regional regulators and legal entity boards on the subject of cyber security and cyber risk.

· Assist in the development and successful outcomes of Security KPIs that drive control effectiveness.

· Directly support security assessments and drive required improvements in response to assessments.

What we value

· Foster a high performing team environment.

· Collaborate across Global Cyber Security and business lines to ensure alignment addressing security risk in their products and services.

· Create visibility through effective metrics and reporting.

· Build and nurture positive working relationships with clients with the intention to exceed client expectations.

· Positioning security within the business with the ability to communicate in non-technical terminology.

· Partner with your stakeholders to identify, evaluate, and address cyber security risks.

· Ensures and monitors security compliance with industry and government rules and regulations.

· Coordinates with technology and business groups to assess, mitigate, and monitor IT-related security risks.

· An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood, authoritative, and actionable manner

· Report security performance against established security metrics.

· Promote information security awareness program to ensure staff members across the organization understand the trade-off between risk and return.

Desired Outcomes

· Delivery of effective security outcomes that drives improvements of security within the business.

· Continuous improvement of cyber risk posture.

Critical Leadership Capabilities

· Driving results

· Strategic Thinking

· Collaborating & Influencing

· Change Management

· Team Building

· Senior Executive communication

Education & Preferred Qualifications

· Technical understanding and experience developing and implementing innovated techniques and solutions to delivering cost efficient security solutions.

· Hands-on experience or working knowledge in multiple security domains: Network security, Identity and Access, Data Loss / Data Protection, Application Security, Windows/Unix security hardening, security framework, Vulnerability Management, Penetration Test & standards, various protocols (e.g., TCP/IP, UDP, SSL/TLS, SSH, HTTPS, FTP, RDP, LDAP, etc.)

· Knowledge of various Cloud environments, security controls and assurance

· Understanding of key Cyber risk frameworks

· An interest in data analysis, feeding into decision-making processes

· An ability to effectively influence others to modify their opinions, plans, or behaviors

· Ability to react to dynamic changing environments

· Preference not Mandatory : Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM) and/or Offensive Security Certified Professional (OSCP)

Description

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. We see you, the best in you.

As a Mortgage Specialist, you will be responsible for the growth of OCBC mortgage business while providing loan advisory and solutions to meet the property financing needs of customers. You will be provided opportunities to be stationed at showflat for deeper engagement with our business partners. You will identify and maximise sales opportunities, and also proactively build and manage long-term customer relationships with an emphasis on good after-sales service.
Apart from the scheduled duties at assigned showflat on weekend, you will work independently and take charge of your own time planning sales visits and presentations to potential customers.

This role encompasses engagement via cold calling and texting with potential business partners. Progressively you will established your sales network through regular contact with your referral sources. A strong emphasis is placed on sales’ integrity and ability to follow the correct procedure and bank’s policies.

With an emphasis on accurately profiling customers' needs, you will actively promote home loans to customers through alliance and referral by agents, lawyers and developers. You will identify and maximise sales opportunities, and will also proactively build and manage long-term customer relationships as well as provide good after-sales service.

You will work independently and take charge of your own time planning sales visits and presentations to potential customers and progressively build referral base of your very own through regular contact with your referral sources.

Qualifications

You must have a positive working attitude, good customer service skills, bilingual spoken and a high degree of initiative, and should preferably have a degree or diploma with sales experience in the banking and financial services industry.

You must be driven and able to work well under pressure to meet the sales targets, and also be able to commit to work on weekends. Fresh graduates are highly welcomed. Join us, if you would like to kickstart your first step in Banking!

Role:

Finance Executive (Audit / Account / Xero)

• Working days : Mon - Friday 830am-530pm
• Salary range: $3,300 - $3,800
• Location: Changi South

Duties and Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory

Job Requirements

• Diploma in Accounting & Finance or a related field
• A minimum of 2-3 years of relevant experience in finance & audit
• Proficiency in Microsoft Office applications
• Experience in using accounting software such as Xero will be an advantage

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

​

Finance Department

Finance Department (FD) is responsible for financial management of the GIC group. We support the GIC Group in Financial Planning and Analysis, Financial Governance, Financial Reporting, Accounting Operations, and Treasury & Cash Management. We are a strategic partner to the departments in GIC and supports their operations, growth and competitiveness through our financial expertise and data-driven insights. We harness data and technology to achieve excellence in financial operations. We also embrace digital innovation and agility to future proof our organization.

​What impact can you make in this role?

We are looking for a suitable candidate to join the Global Accounting Operations team with the Finance Department. The candidate’s responsibilities will include accounting operations and financial reporting as well as leading the transformational effort across the function to improve efficiency, effectiveness and strategic alignment.

What will you do as a VP in the Global Accounting Operations team?

Accounting Operations & Financial Reporting

• Accountable for accounting operations and month-end closing activities that involves (but not limited to) the preparation of journal entries, accounts reconciliation, cashflow management & forecast, intercompany settlement, etc.
• Preparation of reporting packages and analysis of accounting schedules in accordance with relevant statutory requirement, including trial balance, balance sheet, profit and loss statements and accounting schedules.

Finance Transformation

• Working with Finance Leaders to develop and implement a clear vision and strategy for the finance transformation and aligning it with organizational priorities.
• Identifying and optimizing finance processes and systems to streamline operations and enhance productivity whilst embedding adequate controls from a risk management consideration.
• Assessing, selecting, and implementing advanced financial technologies to modernize, improve finance operations and automate manual tasks.
• Digitizing opportunities include automated expenses management, enhancement of queries management, data integration and connectivity and development of online training and user-friendly materials.
• Building a culture of innovation and exploring new ideas and approaches to continuously improve finance operations.

Change Management & Stakeholder Management

• Leading and managing the change required for the function, ensuring smooth adoption of new processes and technologies by engaging and training the team and business users.
• Collaborating with cross functional teams, including Technology Group, Human Resource, Risk Management Group, to ensure that finance transformation initiatives align with broader organization goals.
• Developing key performance indicators (KPIs) to track the success and impact of the finance transformation initiatives.

What qualifications or skills should you possess in this role?

• Bachelor’s degree in finance or accounting with at least 12 years of relevant experience in corporate accounting function and leading finance transformation initiatives.
• Experience in process reengineering and change management.
• Proficiency in project management methodologies to plan, execute, and monitor transformation initiatives.
• Knowledge in and experience working with financial software, SAP, data analytics tools, automation software, and programming tools.
• Independent, resourceful, and good team player who can collaborate effective with internal and external stakeholders.

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

​

GIC is an equal opportunity employer.

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Finance Department here: https://gic.careers/group/finance-department/

To be considered for the role, please submit a formal application through the GIC Careers site at: https://careers.gic.com.sg/job-invite/16046/

We are looking for a quality support person to join the Finance & Admin department to assist in the corporate accounting and administration for the Company. This person will report directly to Head of Finance & Admin.

Job description

• Data entry of Purchasing Invoices, Receipts, Payments and Journal Entries in Dynamics 365 Business Central system
• Raise payment vouchers and journal vouchers for various disbursements for approval
• Handle travelling claims and billing issues
• Handle closing of accounts and prepare full set of accounts within tight deadline
• Monthly monitoring of cashflows
• Perform bank reconciliation of all bank accounts for the companies
• Maintain Fixed Asset Register and ensure that the sub-ledger tie to the general ledger
• Raise debit/credit note to related parties for payments on their behalf
• Prepare and submit Quarterly GST, WHT
• Review proper transaction journals for closing of other entities within the group
• Assist and prepare relevant supporting for internal and external auditor
• Prepare annual budget report in Dynamics 365 Business Central system
• Liaise with external parties such as vendors, landlord, banks, auditor and relevant statutory/ regulatory authorities
• Handle compliance matters with MAS such as quarterly filing, assist in representative license application, response to MAS Queries and Surveys
• Assist in ad-hoc admin tasks
• Provide support in any other matters that the Management and the department/division head requires including adhoc projects etc

Requirements

• Good working attitude (i.e. willing to learn, humble, easy to get along)
• Can work independently and as a team
• Pleasant disposition and initiative
• Meticulous, detailed, resourceful and willing to take up additional responsibility
• Good accounting skills
• Proficiency in MS Excel and Dynamics 365 Business Central knowledge is a must
• Able to speak and write fluently in English and Mandarin
• Diploma in Accountancy or its equivalent
• Min 3 years relevant working experience

What we do

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical centre of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.

Unique Opportunity

This is a unique opportunity to work on converging multiple legacy systems and execute on the Ledgers strategy to move a single Unified Data source and provide ledgers as a service across the firm. Our current technology drives processing across the firm, and we have started a multi-year convergence program to deliver a single, highly scalable platform for providing core ledgers services, to enable business growth with reduced operational costs.

We’re looking for highly technical, commercially minded, software engineer who enjoy seeing things done differently to join us on this exciting journey.

About the team

Ledgers Engineering is a part of a growing team in Singapore that collaborates with colleagues around the world to deliver our new strategic post trade portfolio platform and build the next generation platform.

We are a fully data centric function that is responsible for managing the Books and Records for the firm. All client activities and position management are taken care by our highly scalable systems that deal with about 100 million transactions daily. The data we produce is distributed to numerous consumers for performing various business functions.

Our strategic new platform is a brand new/greenfield initiative to converge all of our businesses onto a single technology platform, to proving much better scalability, improved resiliency and reducing the time needed to develop and deliver new features. The programme is sponsored by our division’s senior leadership and is one of the key strategic deliveries of the next few years.

All our projects are cross-location and cross-function. We work directly with Front office, Mid-office, Operations, Legal, Tax, Client Reporting and Regulatory Reporting and Engineering colleagues directly and that gives the opportunity to learn about the financial markets and asset classes.

The team is also responsible for generating the client statements, interest calculations and anomaly detection from daily activity across all Goldman Sachs. We use leading edge technologies for the data management and distribution such as Apache Iceberg and Snowflake. The anomaly detection platform uses bigdata technologies for detecting and reporting trade anomalies from the significant volume of data.

The applications and functions are going through complete technology transformation now with vision of resiliency, future sustainability and scalability to manage ever-increasing data volumes and be part of this journey of evolution for the next generation data centric platforms.

Highly-developed analytical and technical skills, combined with a commercial and collaborative approach to problem solving, are essential to our success.

RESPONSIBILITIES AND QUALIFICATIONS

Key Responsibilities

· Develop, test, and maintain Java-based applications, ensuring high performance and responsiveness.

· Collaborate with business analysts and other developers to define software requirements and solutions.

· Design, build, and maintain efficient, reusable, and reliable code.

· Troubleshoot and debug application issues, identifying and resolving performance bottlenecks.

· Contribute to all phases of the software development lifecycle.

· Write clean, test-driven scalable, and well-documented code.

· Participate in code reviews to maintain code quality and standards.

· Stay up-to-date with the latest industry trends, technologies, and best practices.

Required Skills:

· Java Programming: Strong knowledge of Java, with a good understanding of OOP principles.

· Frameworks: Experience with Java frameworks, such as Spring Boot.

· Database Management: Proficiency in SQL and experience with databases like DB2 and Sybase.

· Version Control: Experience with version control tools, such as Git.

· APIs: Knowledge of RESTful APIs and web services.

· Testing: Familiarity with unit testing frameworks, such as JUnit.

· Agile Methodology: Experience working in Agile/Scrum environments.

· Strong analytical and problem-solving skills.

· Excellent verbal and written communication skills.

Preferred Skills:

· Knowledge of microservices architecture.

· Knowledge of bigdata technologies like Hadoop and Spark

· Experience in event streaming technologies like Kafka.

· Familiarity with cloud platforms like AWS or GCP.

· Experience with DevOps practices, including CI/CD.

· Exposure to NoSQL databases, such as MongoDB or ElasticSearch.

· Knowledge of front-end frameworks like Angular or React.

Qualifications:

· Bachelor’s degree in Computer Science, Engineering, or a related field.

· Proven work experience in Java development (3 years or more)

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firm wide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2021. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

JOB SUMMARY

• As a Web & Digital Assets Digital Marketing, Associate Director, this role is responsible for web & digital assets to support marketing campaigns including for web, social media, and display advertising for the Corporate & Investment Bank. The individual will lead the development, design and delivery of assets for our digital marketing campaigns across all digital channels owned and paid. You should have a strong grasp of digital content formats and how it can support global business strategy and make recommendations based on insights and campaign performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes.

RESPONSIBILITIES

Business

• Working closely with business leads and marketing colleagues to ensure digital marketing is supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.
• Develop digital marketing assets that put client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.
• Share regular updates with senior business stakeholders on marketing campaigns and performance
• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

Responsibilities

• Design, develop and deliver digital markets assets to support the digital marketing strategy, including web, email, social media and display advertising campaigns
• Design, build and maintain our social media and web presence
• Collaborate with internal teams to create landing pages and optimize user experience across the website
• Apply agreed digital marketing measurement tools to assess the effectiveness of digital content and provide a basis for informing future marketing decision making. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize assets based on the insights
• Plan, execute, and measure experiments, Brainstorm new and creative growth strategies
• Utilise strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Deliver and optimize content assets considering SEO and Google Analytics
• Collaborate with business, product, and marketing teams to develop and deliver web and digital assets for digital marketing activities
• Partner, brief and manage our key agencies to ensure efficient and effective campaigns.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
• Demonstrate leadership skills, with the ability to influence and inspire a cross-functional group.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.
• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies.

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams
• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank
• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies
• Ensure content complies with regional/local legal and regulatory requirements
• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams
• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role
• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• External Stakeholders
• Vendors & Agencies
• Internal Stakeholders
• Group & Cluster CABM stakeholders
• Global CIB product marketing
• Global CIB Heads of Business

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years of experience using web & digital assets to support marketing campaigns including for web, social media, and display advertising for the Corporate & Investment Bank
• Ability to develop marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes
• Experience in designing, developing and delivering digital markets assets to support the digital marketing strategy, including web, email, social media and display advertising campaigns
• Ability to design, build and maintain social media and web presence
• Expertise in delivering and optimizing content assets considering SEO and Google Analytics

Role Specific Technical Competencies

• Digital Marketing Campaigns
• Brand, Marketing and Communication policies
• Product Marketing
• B2B Marketing

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Provide insurance broking advice and insurance placement for clients.
• Prepare various relevant documentation required for insurance placement.
• Handle renewal business and checking of policies.
• Collate documents and information relating to claims as received from various parties.

Requirements:

• Certificate in General Insurance
• Diploma in Business Management or equivalent
• At least 3 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Looking for an experienced Finance professional to support the fund accounting capability by applying IFRS and applicable GAAP to investments of Asia Pacific core or core-plus real estate fund, ensure financial reporting, investor reporting, cash management and capital transactions are properly recorded and timely delivered, and strive to build good working relationships with both internal and external stakeholders, fund administrators and service providers.

Responsibilities:

Financial and Investor Reporting

• Coordinate with fund administrators to review the monthly, quarterly, and annual financial statements in accordance with applicable accounting standards and compliance with fund partnership agreements.
• Review the investment entities’ standalone and/or consolidated financials, including the supporting workpapers and reconciliations.
• Handle audit and tax and ensuring timely completion per the partnership documents and statutory filing deadlines.
• Prepare analysis and support schedules to management discussion and investors’ queries.
• Prepare and reviewing the quarterly investor reports, partner capital statements and ad hoc investor reporting.
• Prepare debt compliance certificates and lender reporting.
• Ad hoc finance duties and initiatives from management as required.

Capital Transactions, Cash and Debt Management

• Monitor the cash position of the portfolios and ensure cash needs are met (including but not limited to working capital, debt servicing or other compliance requirements).
• Analyze cash positions and ensure capital calls and distributions are planned appropriately to meet the needs of the fund and its investors.
• Timely issuance of capital call and distribution notices and monitoring receipts of funds per the notices’ value dates.
• Monitor loan covenants and debt servicing dues (e.g. interest, and commitment fee payments).
• Monitor capital calls and subline fundings and timely downstream of funds flow within the Fund investment structure to facilitate deals’ acquisitions.
• Monitor timely upstream of semi-annual and annual distributions flow within the Fund investment structure and to the Limited Partners.
• Managing the invoice approval and payment process in coordination with the service providers and/or fund administrator to ensure the authorization is in compliance with the relevant Delegation of Authority matrix, timely payment and mitigate payment fraud risk
• Coordinate with the service providers and/or fund administrator for opening and closing of bank accounts, change in bank signatories and KYC requirements for banks/FX counterparties

Fund Administration & Corporate Governance

• Work in coordination with the service provider to handle all SPVs corporate secretarial matters as well as opening and closing of bank accounts for SPVs
• Ensure ongoing compliance with internal compliance policies, all applicable legislative and regulatory requirements. This also includes monitoring of compliance in accordance with the terms set out in fund’s documents
• Maintain and update the business information of SPVs in the inhouse system on timely manner
• Work with service providers and appointed liquidators in managing the liquidation process

Other tasks

• Participate in projects involving improvements in internal control and work processes
• Support Fund Controller in handling the closing deliverables, establishment of entities and any post-closing matters for acquisition and disposition of Fund’s investments
• Support Fund Controller with any ad-hoc reports as and when are assigned

Requirements:

• Degree in Accounting, Finance, or related field with at least 8 years in IFRS consolidation and finance operations in real estate/fund management industry, with background from Big 4 audit firms
• Good understanding of SFRS and IFRS, fund investment structures and tax regulations (incl. corporate income taxes, WHT and VAT)
• Ability to adapt and multi-task in firm with lean reporting structures

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

Our client is one of the Asia Pacific investment management arms of a leading listed real estate developer, that has a global presence with offices in USA, Europe, and APAC. You will be actively involved in the regional funds and mandates managed by the company and plays a crucial role in the operations and financial management of the various funds.

This position reports directly to the Singapore office's Finance Director and you will be involved in operational finance for a portfolio of fund and investment vehicles.

Key Responsibilities:

• Review monthly reporting deliverables including property and trust-level management accounts for fund entities
• Prepare/review quarterly investor reporting questionnaires/reporting for fund entities
• Handle cashflow management and projections including fixed deposit and bank account administrative matters, handle quarterly loan compliance reporting, loan rollover notices and interest payments for fund entities
• Coordinate and liaise with external parties such as internal and external auditors, corporate and tax agents, corporate secretarial agents. This includes managing the annual audit process including review of the audited financial statements and schedules required by the auditors and agents, annual tax filing
• Handle related matters for fund set up including incorporation of entities, opening of bank accounts, investors/service providers onboarding, application of related tax incentives/schemes
• Manage fund operations matters including capital calls, distributions
• Provide support by ensuring timely and accurate financial information

Key Requirements:

You possess Degree in Accountancy or equivalent with at least 8 years of relevant experience preferably in real estate investment management industry and have the ability to organise, take initiative to meet job objectives and deadlines independently and highly motivated with good problem-solving skills.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

OVERALL JOB PURPOSE

Manage the revenue audit and receivable master database including ticket sales, rental, retail, concessionaire, F&B and collection of car park and other miscellaneous source of revenue.

DUTIES & RESPONSIBILITIES

· Audit of the daily collections/remittance from the cashiers

· Daily verification and counting of the cash collection and banking of the collection

· To prepare timely invoices to the tenants/ agents/corporate sales

· Manage the master database of the accounts receivables and ensure records are updated

· To follow up outstanding accounts receivable and highlight to management any discrepancies noted;

· Any other duties as assigned

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

· Minimum ‘A’ level or Diploma in Finance/Accounting or equivalent qualifications.

· Minimum 2 years related working experiences

· Experience in the hospitality/retail industry would be an advantage

· Proficiency in MS Office Applications

· Team player and able to meet tight deadlines

· Able to multi-task and is meticulous

· Able to commit from 1 December (if possible. 5 to 6 months cover maternity leave).

· Working hours 9am to 6pm (Monday to Friday)

· Hourly rate $24.00

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!

As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers from the North Asia market.
• Develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Requirements:

• You should have minimum 2 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.
• You must have experience in covering the North Asian markets (China/Hong Kong/Taiwan).
• Recognised university degree and possess CMFAS certifications (RES1A/RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Must be able to communicate effectively with Mandarin speaking customers.
• Good English language proficiency at Level 4.
• You exhibit strong interpersonal, communication skills and good at tele-consulting.
• It is essential for candidates to be creative and possess the initiative, drive and ability to work independently and in a team.
• You have the drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!
As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Requirements

• You should have minimum 5 years of sales experience in the banking and financial services industry, preferably in managing the affluent/premier segment, and show consistent sales performance.
• Experience in covering Malaysia market is an added advantage.
• Recognised university degree and possess CMFAS certifications (RES1A/RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• You exhibit strong interpersonal, communication skills and good at tele-consulting.
• It is essential for candidates to be creative yet meticulous and has the ability to work independently and in a team.
• You have the initiative and drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!
As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Requirements:

• You should have minimum 5 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.
• You must have experience in covering the Indonesia, Malaysia markets.
• Recognised university degree and possess CMFAS certifications (RES1A/RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Must be able to communicate effectively with Mandarin and/or Bahasa Indonesia speaking customers to effectively communicate with offshore clients.
• You exhibit strong interpersonal, communication skills and good at tele-consulting.
• It is essential for candidates to be creative yet meticulous and has the ability to work independently and in a team.
• You have the initiative and drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

• Manage full aspects of audit engagements, from planning, executing, reporting, clearance of work and completion, up to incentivization of audit files;
• Manage a portfolio of clients including client’s expectations and deliverables, responsible for all client management services, act as a liaison between clients and engagement team;
• Involved in the budgeting process to prepare forecast billings and collections on a regular basis, ensure timely billing and collections

Requirements:

• Degree in accountancy or related discipline and have obtained professional qualification;
• With at least 5 years of relevant work experience in a public accounting firm;
• Possess good initiative, resourcefulness, and meticulous;
• Independent yet team player with strong analytical, project management, and time management skills;
• Excellent leadership, coaching, communication, and interpersonal skills;
• Possess strong technical expertise and good knowledge in IT processes;
• Well conversant in computer skills in MS office; and
• Ability to work within a tight timeline and in a fast-paced environment.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Support RMs in the provision of financial advisory services to clients
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 3 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Investment Advisors (IA) are investment specialists within the front office team. The primary role of the IA is to formulate investment strategies and work with Relationship Managers in managing client portfolios.

· Provide premium investment advisory to Private Banking clients and formulate investment strategies that align with client’s target strategic assets allocation to meet investment objectives and risk profile.

· Communicate on house views to the respective marketing teams and work with product specialist for specific support and training

· Partner Relationship Managers on client meetings to articulate investment ideas, investment concepts, create investment proposals and conduct portfolio reviews.

· Provision of financial advisory services to clients.

· Participate in product idea generation and solutions by :

a) keeping abreast of products in the market

b) proposing new product ideas

c) promoting ideas approved and endorsed by the Product Council where applicable

d) developing, monitoring and following up on new trading ideas related to cash equities, bonds, FX as well as structured products under ELNs, KODAs/DEKODAs, equity options, range accrual notes

· Ensure adherence to internal and external regulations and policies at all times

Requirements:

· Bachelor Degree in the fields of either Finance, Business, Economics or Banking

· 5 - 7 years in financial industry in an investment advisory position

· Preferably CFA and CACS certified

· Strong knowledge of products across asset classes

· Strong interpersonal and communications skills

· Strong analytical and strategic thinking skills

· Possess future oriented mindset, strive to innovate and adapt to changes

· Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments

· Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient

Work Days / Hours: Mon - Fri, 9am to 6pm

Work Location: Raffles Place

Financial Reporting Department

Job Description:

• Execute processes relating to month end financial closing, drive and support system implementation and process improvement initiatives related.
• Prepare financial reporting deliverables and their supporting schedules
• Handle ad hoc assignments to support internal and external users on finance related matters.
• Work with respective Business Units and IT for system enhancements and timely resolution of interface issues and reconciling items.
• Support User Acceptance Testing when required
• Execute and improve on work processes and controls to improve effectiveness and efficiency of reconciliations, reporting, and financial closing.
• Support company’s initiatives as required.
• Liaise with auditors and respective internal departments to address audit findings
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Degree or Diploma in Accountancy or ACCA or its equivalent.
• 2 years of relevant financial closing experience
• Candidates with life or general insurance accounting experience have an added advantage.
• Strong analytical thinking and problem solving skill
• Strong drive to understand new topics and explore new solutions under minimal supervision
• Strong focus on timely and accurate reporting
• Strong communication, leadership and influencing skill
• Proficient in MS Excel and MS Office

Please contact Terence directly at +65 9645 4048 for faster responses.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

about the company
Our client is a leading international bank. They are headhunting for a Supplier Vendor Management where the talent will be required to assist all departments with sourcing and supplier management.

about the job

• act as the point of contact for all liaisons between vendors and internal stakeholders
• sourcing, selection, and managing of vendors
• facilitate vendor risk assessment (including IRQ & DDQ)

skills and experience required

• prior experience in banking/financial institutes handling procurement, outsourcing and vendor management

To apply online please use the 'apply' function. Alternatively, you can email me at [email protected]
(EA: 94C3609/ R1982617)

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Investment Insights Group
We use advanced quantitative techniques and cutting-edge technological tools to generate insights that drive outstanding investment outcomes for GIC.

What impact can you make in this role?
As an AI Product Manager at GIC, you will play a pivotal role in refining and executing GIC’s AI strategy. You will work closely with leadership to oversee the development and deployment of Generative AI (GenAI) and Machine Learning products and platforms, ensuring they align with our business goals and needs to drive significant business impact and improve investment decision making. You will work closely with leadership to execute our enterprise AI strategy, enabling GIC to harness AI capabilities effectively. Additionally, you will collaborate cross-functionally with data scientists, engineers, and stakeholders to define product features and manage the AI product lifecycle from inception to deployment and beyond.

What will you do as a Product Manager (AI Products)?

• Define and execute enterprise AI strategy for GIC through a clear understanding of the market, customer needs, and business goals
• Engage with stakeholders to gather and prioritize product requirements. Communicate product updates, progress, and challenges effectively, managing expectations and addressing concerns
• Define AI product requirements by translating business goals into actionable product requirements through close collaboration with stakeholders, data scientists, and engineers
• Manage the entire product lifecycle, from prioritization, planning and development, to deployment and updates through close partnership with engineering, data science, cybersecurity, and business
• Conduct in-depth market analysis to identify trends and opportunities relevant to an institutional investor like GIC

What makes you a successful candidate?

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, Business, or related field
• 8-10 years in a product management role, preferably in the technology or finance industry
• Strong understanding of artificial intelligence, machine learning, and natural language processing technologies, with experience of applying them to real-world problems
• Experience in leading cross-functional teams and managing complex projects
• Technical proficiency with AI frameworks and tools such as Langchain, PyTorch, or scikit-learn is preferred
• Outstanding communication and collaboration skills, with the ability to effectively interact with cross-functional teams and stakeholders
• Passion for innovation and driving positive change through technology

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Investment Insights Group Department here:
https://gic.careers/group/investment-insights-group/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16047/

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Branch Customer Service Officer / Digital Ambassador

• Working hours: Depends on branch operating hours
• Location: Bukit Timah
• 5.5 working days per week
• Salary: $15/hr
• Duration: 12 months contract (renewable)

Job Description:

1. To comb queue and assist customers with transactions at Self Service banking machines (ATM/CAM)
2. To assist customers to complete forms
3. To assist customers with internet banking transactions using the Ipad
4. To assist customers to open accounts with Ipad
5. To assist customers to update & change passbooks
6. To perform other ad-hoc tasks as assigned

Requirements:

• Min. GCE 'O' Level and above
• Customer service experience
• Experience dealing with crowds will be an advantage.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Corporate Call Centre Officer (Banking)

Working hours: Mon-Fri 9-6pm, OT may be required as and when needed (exceptional scenarios only)

Location: Changi

Salary: $2,700 - $4,000 (Based on salary benchmarking)

Duration: 6 months (non-renewable)

- Training will be provided

Key Accountabilities & Responsibilities:

1. Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.

2. Perform proper follow up to ensure resolution.

3. Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.

4. Provide support and educate/guide customers on product and system navigation.

5. Provide support on forms enquiries/clarifications/rejections.

6. Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.

7. Any other tasks/duties that may be assigned.

8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches

Requirements:

- Must have at least 1 year Customer Service in banking industry

- Min. Diploma and above qualifications

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Key Responsibilities:

Team Leadership:

• Manage telesales representatives by providing guidance, training, and support to help them improve productivity and achieve company’s sales goals.
• Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
• Lead by example through active participation in sales calls and customer interactions.
• Understand team members’ sentiment to score high on employee happiness, or improve matters if their experience scores leave something to be desired.
• Recruit high potential team members and ensure they are well-equipped to meet their targets.

Sales Management:

• Take ownership in leads assignment, leads generation.
• Develop and implement effective sales strategies and campaigns.
• Analyse sales data and metrics to identify trends, opportunities, and areas to establish competitive edge.
• Oversee budget, ensuring effective allocation of resources and adherence to financial targets.
• Monitor and evaluate telesales calls to ensure quality standards are met and provide feedback to improve performance.
• Responsible in generating management reports, team’s commission statement.
• Identify opportunities for process enhancements, best practices and innovative techniques to increase productivity and success rates.
• Ensure compliance with relevant laws, regulations, and company policies during telesales activities.

Customer Interaction and Issue Resolution:

• Handle escalated customer inquiries and complaints in a professional manner.
• Ensure exceptional customer service delivery and maintain high customer satisfaction levels.

Training and Development:

• Mentor team members on closing techniques, product knowledge, and company policies.
• Define training needs and measure training effectiveness.
• Hands-on in developing and fine-tuning sales scripts.

Collaboration:

• Work closely with product marketing, sales, and other departments to ensure telesales efforts are integrated with broader company strategies and initiatives.
• Provide customers feedback to CX team and management for solutions and identify improvement initiatives.
• Ad-hoc participation in roadshows to close sales on-site as and when required.

Requirements:

• 7+ year’s telesales experience in general insurance with at least 3 years in a managerial or team lead position.
• Proven track record in achieving sales targets in a telesales environment and experience in developing telesales strategies.
• Experience in employing various closing techniques, effective scripts writing to move leads/opportunities toward making a sale.
• Strategic thinker with excellent organisation skills.
• Ability to thrive in a fast-paced, dynamic environment and agile to meet changing market conditions.
• Excellent managerial skills with a knack for building rapport and influencing others.
• Experienced in articulating system requirements/enhancement, automation such as CRM, telemarketing software, and other relevant technologies.
• Experienced in driving telesales process enhancement and/or transformation initiatives is an advantage.
• Analytical mind-set with the ability to interpret sales data and make data-driven decisions.
• Bachelor degree in Business, Sales, or a related field.
• Certified with BCP and PGI is a must.