Our client is a well-established MNC, market leader in the Industrial Machinery industry. They are looking for a Regional Finance Manager to assist their team for the next phrase of their business. They are located in the Central – easily accessible.

Responsibilities of Regional Finance Manager:

• Ovesee company's accounting and implement strategic Finance department's strategy
• Notify the company’s operational team of unusual accounting fluctuations
• Monitor/Review the company’s account reconciliations
• Monitor the company’s annual audit process
• Handle company matters related to Goods and Services Tax (GST) and taxation
• Evaluate and submit the necessary GST returns on a quarterly basis
• Establish/review internal controls in the Finance team, implementing new controls if required
• Develop and implement effective tax strategies, ensuring compliance and timely filing for all taxes.
• Oversee treasury activities, including cash management and funding options, to optimize costs.
• Analyze financial transactions for risk management and provide investment advice, including creating investment frameworks and conducting due diligence.

Requirements:

• Minimum Degree in Accountancy or other equivalent qualifications/certifications
• Minimum 10 years of relevant MNC working experience, with regional exposure
• Experience in Taxation is required
• Prior exposure in treasury is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is a Global Manufacturing MNC. Due to their current expansion plan, they are looking for an Order Processing cum Finance Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Handle accounts receivable and accounts payable responsibilities.
• Oversee the collection process to manage outstanding balances.
• Support audit activities.
• Oversee the entire sales order process, from initiation to tracking, ensuring all customer orders are managed efficiently.
• Coordinate with the headquarters to handle and monitor purchase orders effectively.
• Maintain and update supplier information and related vendor-code documentation.
• Ensure accurate data entry into the system.
• Manage loan equipment agreements, monitor its due dates keeping track of inventory and monitoring the loan equipment due dates and provide relevant information to sales department.
• Ensure accurate transfer price documentation to support clear and effective transaction processing.
• Ensure timely payment remittance.
• Any other duties as assigned.

Requirements

• Min Diploma in accounting / business studies or equivalent
• Min 5 years’ relevant working experience
• Proficient in Microsoft Office would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Non Profit Organization (NGO). They are looking for a Finance Director to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Finance Director:

• Manages finance operations, ensuring timely payments, accurate reporting, and compliance with policies.
• Oversees audits, budgeting, cash forecasting, and financial reports for the Board.
• Collaborates with stakeholders to streamline processes and resolve payment issues.
• Leads the team to meet KPIs and ensures adherence to internal controls and statutory requirements.

Requirements:

• Min Degree with accounting or any relevant field
• Min 6 to 8 years of working experience in similar industry
• Prior experience in grant accounting, budgeting and enterprise risk management is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Corporate Investment Bank, Payments Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems

• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development

• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture

• Contributes to software engineering communities of practice and events that explore new and emerging technologies

• Adds to team culture of diversity, equity, inclusion, and respect

• Works as a back-end software engineer, actively coding with strong knowledge of writing unit level tests using mocking frameworks, as well as automating component, integration and end-to-end tests.

• Hands-On on programming languages (Java, preferably Java 11+) , dependency injection frameworks (Spring/SpringBoot, etc.), microservices architecture, RESTful APIs, web technologies (preferably ReactJS), relational databases (preferably Oracle)

• Participates in automating deployment, releases and testing in continuous integration, continuous delivery pipelines.

Required qualifications, capabilities, and skills

• Bachelor degree in Computer Science/ Engineering/ Information Systems or related disciplines

• Minimum 3 years of experience in software engineering

• Hands-on practical experience in system design, application development, testing, and operational stability

• Proficient in coding in one or more languages (java preferred with spring framework)

• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages

• Overall knowledge of the Software Development Life Cycle

• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning etc.)

• Experience in System Integration patterns (e.g., messaging, file transfers, API etc.)

• Understanding of distributed systems & security frameworks / standards, data streaming and messaging frameworks (Kafka, Spark, etc.), distributed tracing and monitoring (Prometheus, ELK) , experience with cloud technologies & containers (Docker, Kubernetes, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies

• Exposure to cloud technologies

• Experience in working with tech and non tech stakeholders

• Experience in handling production issue and bug fixes

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=3b62a8bd373f64fe98802150fc0f6e24

Partnering across our Technology platforms, you will help to drive day to day operational and financial responsibilities of this portfolio, in ensuring the fundamentals are in order, including but not limited to financial processes, governance, risks and controls. You will also be a key stakeholder in helping drive the transformation of Finance Technology business processes.

Pro-active partnering role as a trusted financial advisor to the businesses to resolve strategic and operational challenges.

• Support the implementation of process changes and the change agenda within the Technology Finance team
• Preparation of financial performance reports and insightful commentaries to track and drive business performance and enable strategic and operational decisions
• Prepare material for the monthly review meetings with senior Platform stakeholders and Finance Leads
• Prepare for the quarterly Business Review with the CEO
• Performing month end close processes to ensure accuracy and completeness of our financials
• Work closely with countries to review monthly financial performance, as well as investigate variances and identify business risks and opportunities.
• Ownership and accountability for timeliness, data accuracy and process adaptation as needed in delivery of various Regional Reporting data sets and reports to various stakeholders.
• Develop and put together cohesive presentations for internal and external forums. This will require active facilitation and teamwork across businesses and functional units.
• Participation in cross functional project work to help drive the strategic agenda.
• Actively participate in the learning and sharing of best practices.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Reporting directly to Finance Manager, you will be responsible to support the finance department by overseeing financial operations, ensuring accurate reporting, and maintaining compliance. This role will lead financial analysis, assist with budgeting, and manage audits, tax submissions, and payroll. The role also involves handling special projects, implementing new systems, and providing leadership to the team while ensuring effective communication across departments. This will be an exciting challenge for you to explore and develop which will open the opportunity to accelerate your own career.

• Lead monthly and yearly closing activities, ensuring deadlines are met.
• Review and approve accounting entries, reports, and reconciliations.
• Manage the daily finance operations, liaising with the ERP team for issue resolution.
• Lead audit, tax submission, and compliance activities, ensuring timely and accurate completion.
• Prepare and submit various financial and business analysis reports.
• Assist in strategic planning and business reviews by preparing necessary financial forecasts and reports.
• Act as backup for the Finance Manager during absences, including payment authorization and meeting representation
• Engage with cross-functional teams, Genpact, and external partners to streamline finance operations.
• Oversee the entire payroll process, ensuring timely and accurate payment of salaries, allowances, bonuses, and deductions.
• Manage the administration of employee health benefits, including medical insurance, hospitalization coverage, and other welfare program

Requirements:

• At least 5 years of experience in finance operations, management reporting, auditing, tax, and compliance.
• Previous experience in FMCG industry or food manufacturing would be a plus
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

• To support businesses in processing, performing loan documentation review and booking transactions accurately into bank systems.
• To collaborate closely with team to uphold and improve on service standards based on established cut-off times.
• To initiate and follow up on production tickets to resolve systemic issues as well as businesses on outstanding cases pending confirmation/ clarification.
• To participate and lead mini operational excellence or continuous improvement projects, to improve the agility and control of processes and scalability of existing resources.

Requirements:

• Qualification in related field.
• Experienced in banking and financial sector preferred.
• Proficient in Microsoft Office

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Quality Control is part of the Assets & Wealth Management Operations Team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of JPMorganChase.

As an Analyst within the KYC Quality Control team, you will be responsible for ensuring all client KYC records adhere to regulatory standards. You role will involve ensuring the high quality and timely completion of all client-level due diligence requirements at the beginning and renewal of client relationships. You will also be expected to make independent recommendations regarding AML risk and escalations, acting as the first line of defense.

Job responsibilities:

• Review, analyze client KYC information and ascertain whether on-boarding or periodic review of the client will post additional AML and reputation risk.

• Analyze challenging account opening situations and ascertain whether there will be potential issues.

• Validate source of wealth corroboration according to firm guidelines.

• Review of client documentations in accordance with regulatory requirements.

• Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.

• Represent the team and participate in KYC/AML related discussions, committees, and forums.

• Conduct periodic training & awareness sessions to new hires and various refreshers to staff.

• Share information, knowledge and expertise with peers and team members.

Required qualifications, capabilities, and skills:

• Bachelor’s Degree

• At least 2 years of experience in AML/KYC, Customer Due Diligence, risk management, audit or compliance, with focus on KYC/AML.

• Broad knowledge of rules and regulations for various Asia jurisdictions (particularly in Hong Kong and Singapore), with focus on KYC/AML.

• Ability to work in a fast paced environment where multitasking is the norm and ability to handle escalations and drive to resolutions.

• Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing.

• Ability to handle escalations and drive to resolutions.

• Excellent communication skills.

Preferred qualifications, capabilities, and skills

• Knowledge of Private Banking/Wealth Management business.

• Proficiency in written and verbal Mandarin as you will be expected to review documents in Chinese to support China clients.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1a4b073c6445c9e0c768fa2ee460f8b9

The Assistant Product Manager, Overseas Property Financing (OPF), will be part of the team overseeing the OPF mortgage business across the entire Consumer Banking Group.

This position will focus on the provision of support to the OPF Product Manager in order to drive business growth and manage key risks through timely and appropriate monitoring and interventions.

JOB SCOPE AND DUTIES

1. Contribute to the execution of key business strategies in order to drive and sustain profitability and loan book growth

2. Campaign Management - support the delivery of business acquisition campaigns (such as promotional pricing) from end-to-end, including all related marketing and fulfillment

3. Operational Escalations/Handling - take charge of and resolve operational escalations pertaining to the loan life-cycle from both Front and Back Office colleagues, including but not limited to, loan

application, account maintenance and loan prepayments

4. Project Timeline Management - track and maintain the product team's task list and project outstandings, and work with internal stakeholders to ensure timely satisfaction of timelines and deliverables

5. Data Management - manage business data and provide required information in an accurate, timely and orderly manner so as to support business objectives. This also includes basic analysis and presentation of key data in appropriate formats

6. Business Processes Management - manage key business processes that includes the trigger and oversight of end-to-end portfolio risk management activities (e.g. periodic collateral to loan valuation shortfall annual property revaluation and any other exercises that may arise from time to time, so as to mitigate portfolio related risks).

This involves working with stakeholders from Credit Approval and Credit Policy Teams, as well as Relationship Managers (based locally and abroad) and Operations

7. Marketing Support and Content Creation - develop content and provide back-end marketing support in order to ensure high quality, accurate and meaningful content marketing initiatives are delivered on time to both external and internal clients

8. Marketing Analytics - build up the team's marketing analytics capabilities through the guided creation of dashboards using Adobe Analytics-, and perform analysis of data to provide key insights to management

9. Experimentation Support - support the ongoing experimentation efforts of the team to ensure creative business ideas are tested and implemented. This includes creating back-end experimentation setup, monitoring and executing these experiments

10. IT System Maintenance and Enhancements - support backend IT enhancements from end to end, including participation in regular teleconferencing calls and User Acceptance Testing (UAT) and live verification exercises. This also includes resolving IT issues as escalated by users of the bank systems relevant to OPF.

11. Knowledge Management - ensure that the team's information is well maintained, including ensuring that business information and data are archived appropriately and stored in a secure and easily accessible fashion

12. Parameter, Template and Webpage Management - ensure that all system parameters, letter templates and both public and internal content on webpages are properly updated and maintained

13. Others - duties that may be assigned from time to time in support of team objectives

QUALIFICATIONS/REQUIREMENTS

1. Bachelor's degree in any discipline from a recognized university

2. Meticulous, detailed and careful as many tasks have a major impact on the OPF business

3. Willingness to learn on the job

4. Ability to work in a fast-paced environment, including prioritization of multiple job tasks

5. Possess good communication and business writing skills

6. Curious and keen to identify problems and propose suitable solutions

7. Competent in Microsoft Excel, Powerpoint and Word.

Knowledge of Adobe Analytics is a plus

8. Working experience is a good to have but not mandatory

9. Marketing content creation good to have but not mandatory

· Minimum 3-5 years of experience and required familiarity with at least 2 databases among Mysql/MariaDB, PostgreSQL/EDB, Oracle, MSSQL,DB2, MongoDB and Redis.

· Position requires the ability to work various work schedules that support a 24x7 coverage included nights, weekends and holidays shift.

· Alert monitoring for all database flavors (MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and Mongo) and take appropriate action.

· Daily health monitoring of production database ensuring high availability, security, and performance.

· Perform daily backup monitoring and take action to have recovery solution in place.

· Managing the database availability and performance, including incident and problem management.

· Incident management to work with MIM(Major Incidenet Management) team to resolve/co-ordinate the high critical issues.

· Carry out periodical production patch and upgrade management.

· Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels.

· Identify opportunities for process improvements, automation, and efficiency gains in database operations. Implement best practices and innovative solutions to enhance system reliability and performance

· Required familiarity with multiple databases among MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and Mongo.

· MariaDB exposure to replication concepts to resync.

· MariaDB backup and restore & perform point-in-time recovery.

· MariaDB Ensure performance, security of databases.

· Oracle/DB2 Basic knowledge on backup and archive logging to ensure resiliency.

· Oracle/DB2/MSSQL familiarity to monitor and taken action for LRQ and LOCKWAITS.

· PostgreSQL/EDB get familiarize with LRQ, LRT, LRIIT monitoring and take action accordingly.

· Redis basic monitoring of database, shards and sync status.

· Perform database patching/upgrade both manually & via Robosys.

· Stay up-to-date with banking industry regulations, standards, and best practices related to database management, security, and compliance

· Basic knowledge of Linux operating system (RedHat)/AIX/Windows and basic commands.

· Committed and motivated individual and willing to work odd hours at times when required.

· Highly coachable and willingness to learn.

· Excellent communication and Client management.

· Team Player who is self-motivated and has the drive to improve performance and achieve results.

Key Accountabilities & Responsibilities

1.Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.

2.Perform proper follow up to ensure resolution within SLA.

3.Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.

4. Provide support on IDEAL Web & Mobile, IDEAL Connect, IDEAL 3.0 Partner Bank, IDEAL RAPID, OCOE, and educate/guide customers on product and system navigation.

5.Provide support on IDEAL forms enquiries/clarifications/rejections.

6.Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.

7.Any other tasks/duties that may be assigned.

8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches

Requirements:

Must have at least 1 year customer service experience in banking industry

Core/Technical Competencies

1.Ability to multi-task and work independently.

2.Excellent written and communication skills.

3.Innovative and creative in problem solving with strong analytical skills.

4.Ability to take ownership of tasks, with positive work attitude.

5.Strong knowledge of corporate products and services

6.Proficient in MS Office (Word, PowerPoint & Excel)

Location:

Qlik Consultant (SME)

Job Objectives

Technology & Operations

Our team comprises 4 specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services.

We work closely together to harness the power of technology to support Bank’s Analytical reporting and dashboarding requirements.

This includes developing, centralizing and standardizing technology systems as well as banking operations in Singapore, the subsidiaries and overseas branches.

We are seeking an experienced QlikSense Developer & Administrator to join our dynamic team.

The ideal candidate will have a strong background in developing complex Qlik Sense dashboards, generating NPrinting reports, and strong experience managing large Qlik platforms.

The role requires someone who can effectively communicate and collaborate with stakeholders across various business domains and has experience in documentation and change management processes.

This role will be based in Singapore

Key Responsibilities

Qlik Sense Development

· Design, develop, and implement complex Qlik Sense dashboards that provide actionable insights to stakeholders.

· Create, maintain, and optimize Qlik data models to ensure high performance and reliability.

· Develop and schedule NPrinting reports to meet business requirements.

· Collaborate with business analysts and stakeholders to gather requirements, translate them into technical solutions, and ensure user needs are met.

Qlik Sense Administration

· Manage and maintain the Qlik Sense platform, including user management, security roles, and system monitoring.

· Ensure the stability and performance of the Qlik environment through regular system maintenance, upgrades, and performance tuning.

· Troubleshoot and resolve issues related to Qlik Sense applications, data loads, and server performance. Implement best practices for data governance, security, and compliance across the Qlik platform.

Stakeholder Management

· Serve as a liaison between technical teams and business stakeholders to ensure clear communication and successful project

delivery.

· Work closely with stakeholders from various business areas to understand their reporting needs and provide solutions that add value.

· Conduct training sessions and provide ongoing support to end-users to maximize the adoption and usage of Qlik Sense.

· Plan & collaborate across different application teams to manage technical and functional dependencies of the solution.

· Collate, understand and finalize functional and technical requirements .

· Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries.

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards.

· Partner with Development Manager in managing application teams to build the enhancements.

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results.

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

Documentation and Change Management

· Develop and maintain comprehensive documentation, including technical specifications, system configurations, and user guides.

· Manage the change process, ensuring that all changes to the Qlik platform are thoroughly tested, documented, and approved before implementation.

· Maintain version control and ensure proper documentation of all development changes.

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Key Requirements

Technical Skills & Experience

· Extensive experience in developing complex Qlik Sense dashboards and NPrinting reports.

· Strong knowledge of Qlik Sense architecture, data modelling, and visualization best practices.

· Experience in managing large-scale Qlik Sense environments, including performance tuning and system monitoring.

· Setting up of Disaster Recovery sites for Qlik Sense implementation

· Excellent stakeholder management skills with the ability to communicate technical concepts to non-technical audiences.

· Strong problem-solving skills and the ability to work independently or as part of a team.

· Experience with documentation and change management processes

· Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility.

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while considering business, technical and delivery constraints

· Experience in banking industry preferred

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Good problem solving, analytical, synthesis, system thinking and solutioning skills.

Education

· Bachelor's degree in computer science, engineering, or similar domain

· Related professional/technical qualification will be advantageous although not mandatory.

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support II team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• End to End application support for Digital applications on premise as well as Cloud (AWS).

• Primarily focus on quick incident mitigation to reduce downtime for customers.

• Monitor the changes going into the environment while ensuring system stability.

• Provide onsite technical leadership and decision taking for quick service restorations.

• Drive Technical Bridges with information from monitoring and other specific tools.

• Take key decision in terms of failovers, isolating DC and preserving customer experience.

• Perform targeted flow-triage during major incidents using tools expertise.

• Leverage tools expertise to perform targeted flow-triage during major incidents.

• Adapt Flexibly in response to changing demands.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 2 years of Applications Support or related experience.

• Basic knowledge of application development – Java.

• Strong technical background in Middleware (WebSphere, Tomcat and Web Servers), Cloud technologies (AWS, Dockers & Kubernetes), Monitoring tools (Splunk, Dynatrace and Grafana), Unix, DB2, Cassandra and Retail banking channel application flows.

• Specific knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases and application architecture.

• Good communications skills – managing global bridges/ writing executive notifications.

• Experience working with geographically distributed and culturally diverse work-groups.

• Hands-on with technical operations – high pressure shift environment.

• Ability to multi-task (e.g. listening, writing, reviewing and sending executive communications) and work flexibly in response to changing demands.

• Ability to provide weekend support as part of shift based coverage.

Preferred qualifications, capabilities, and skills

• Retail banking experience

• Customer-centric - preferable from technical support roles and/or professional services

• Cloud Certification

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=03ef18f546c5dc8d2d72e918131f2d63

Job Responsibilities:

• Responsible for transporting vehicles to and from the workshop, delivering parts and materials, and supporting the workshop team with various driving-related tasks
• Safely transport vehicles to and from the workshop, customer locations, and other specified destinations.
• Pick up and deliver parts, materials, and equipment as required by the workshop team.
• Support workshop staff with driving-related tasks, including test driving vehicles post-repair.

Job Requirements:

• GCE O-Level or equivalent
• Previous experience in a similar driving role, preferably within a workshop or automotive environment.
• Ability to manage multiple tasks and maintain accurate records of deliveries and pickups.
• Proficient and safe driving abilities.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

Job Summary

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose
• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
The Role Responsibilities
Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Responsibilities

Strategy

• Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Responsible for executing sales targets.

People & Talent

• Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.

Risk Management

• The ability to stay compliance to the regulated role govern by MAS

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Skills and Experience

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Singapore CPBB International Banking Team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Treasury, Investment and Insurance Specialists, SCB China RMs.

Our Ideal Candidate

• CMFAS Exams
• Agreed individual sales target
• Agreed service standards to customers
• Operation control and sales compliance

Role Specific Technical Competencies

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• Experience in Managing North Asia Market
• Good understanding and command of Mandarin as the incumbent will be supporting Chinese market
• 3 years of experience as Relationship Manager

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Quality Control is part of the Assets & Wealth Management Operations Team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of JPMorganChase.

As an Associate within the KYC Quality Control team, you will be responsible for ensuring that all client KYC records adhere to regulatory standards. Your role will involve ensuring the high quality and timely completion of all client-level due diligence requirements at the beginning and renewal of client relationships. You will also be tasked with making independent recommendations regarding AML risk and escalations, serving as the first line of defense.

Job responsibilities:

• Review, analyze client KYC information and ascertain whether on-boarding or periodic review of the client will post additional AML and reputation risk.

• Analyze challenging account opening situations and ascertain whether there will be potential issues.

• Validate source of wealth corroboration according to firm guidelines.

• Review of client documentations in accordance with regulatory requirements.

• Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.

• Represent the team and participate in KYC/AML related discussions, committees, and forums.

• Conduct periodic training & awareness sessions to new hires and various refreshers to staff.

• Share information, knowledge and expertise with peers and team members.

Required qualifications, capabilities, and skills:

• Bachelor’s Degree

• At least 4 years of experience in AML/KYC, Customer Due Diligence, risk management, audit or compliance, with focus on KYC/AML.

• Broad knowledge of rules and regulations for various Asia jurisdictions (particularly in Hong Kong and Singapore), with focus on KYC/AML.

• Ability to work in a fast paced environment where multitasking is the norm and ability to handle escalations and drive to resolutions.

• Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing.

• Ability to handle escalations and drive to resolutions.

• Excellent communication skills.

Preferred qualifications, capabilities, and skills

• Knowledge of Private Banking/Wealth Management business.

• Proficiency in written and verbal Mandarin as you will be expected to review documents in Chinese to support China clients.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1b9ae46c75bdaf2677e755e437747d14

Key Responsibilities

Strategy

• Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Business

• Accountable for the performance of individual’s own client book.
• Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
• Generate healthy pipeline of target market prospects and convert them into clients.
• Grow client portfolio size by deepening existing customer relationships.
• Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.
• Deliver, monitor and review solutions to clients based on client investment profile.
• Conduct periodic reviews of client accounts in accordance with established procedures.
• Deliver profitable growth by controlling costs and mitigating operational losses.
• Deliver positive client performance in line with client investment profiles.

Processes

• Support the continuous improvement of processes to increase operational efficiency and effectiveness.
• Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
• Ensure sales management, suitability and onboarding processes are applied appropriately.

People & Talent

• Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management

• Do what is right in order to avoid reputational risks and operational losses.
• Understand the risk and control environment within area of responsibility and drive rectification as required.
• Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.
• Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance

• Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
• Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.
• Participation in Local Client Committee and other relevant committees where applicable.
• Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Singapore CPBB Private Banking function team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Platform Managers
• Client Services Managers
• Product Specialists and dedicated function partners
• Relevant Front Office colleagues

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification
• 7 plus years of Relationship Management experience in Private Banking
• Excellent in business communication
• Licenses and Certifications/accreditations – as required by role remit and responsibility
• Professional Memberships – as required by role remit and responsibility
• Bank training; i.e. mandatory & developmental – as below
• Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility
• Strong ability to develop a network of target prospects
• Proven risk management capabilities
• Firm in all business guidelines and compliance issues
• Sound knowledge of financial markets and investment products
• Outstanding communication and presentation skills

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Sales & Relationship Management
• Market Knowledge
• Product & Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our Client

Wholesale Bank

Highlights

1. Work-life balance
2. Excellent compensation package
3. Nurturing manager and cohesive team environment

Job Description:

• Conduct financial and regulatory reporting.
• Financial accounting and processing of payments.
• Perform bank reconciliation of nostro balances.
• Assist with UAT testing on ad-hoc basis.

Job Requirements:

• Degree in Finance with at least 3 years of finance experience within the banking space.
• Has knowledge of IFRS accounting standards.

Interested Applicants, please click on Apply NOW or email your latest cv to [email protected].

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Job Objectives

We are seeking an experienced Qlik Sense Developer & Administrator to join our dynamic team. The ideal candidate will have a strong background in developing complex Qlik Sense dashboards, generating NPrinting reports, and strong experience managing large Qlik platforms.

The role requires someone who can effectively communicate and collaborate with stakeholders across various business domains and has experience in documentation and change management processes. This role will be based in Singapore

Key Responsibilities

Qlik Sense Development

· Design, develop, and implement complex Qlik Sense dashboards that provide actionable insights to stakeholders.

· Create, maintain, and optimize Qlik data models to ensure high performance and reliability.

· Develop and schedule NPrinting reports to meet business requirements.

· Collaborate with business analysts and stakeholders to gather requirements, translate them into technical solutions, and ensure user needs are met.

Qlik Sense Administration

· Manage and maintain the Qlik Sense platform, including user management, security roles, and system monitoring.

· Ensure the stability and performance of the Qlik environment through regular system maintenance, upgrades, and performance tuning.

· Troubleshoot and resolve issues related to Qlik Sense applications, data loads, and server performance. Implement best practices for data governance, security, and compliance across the Qlik platform.

Stakeholder Management

· Serve as a liaison between technical teams and business stakeholders to ensure clear communication and successful project delivery.

· Work closely with stakeholders from various business areas to understand their reporting needs and provide solutions that add value.

· Conduct training sessions and provide ongoing support to end-users to maximize the adoption and usage of Qlik Sense.

· Plan & collaborate across different application teams to manage technical and functional dependencies of the solution.

· Collate, understand and finalize functional and technical requirements .

· Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries.

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards.

· Partner with Development Manager in managing application teams to build the enhancements.

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results.

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

Documentation and Change Management

· Develop and maintain comprehensive documentation, including technical specifications, system configurations, and user guides.

· Manage the change process, ensuring that all changes to the Qlik platform are thoroughly tested, documented, and approved before implementation.

· Maintain version control and ensure proper documentation of all development changes.

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Key Requirements

Technical Skills & Experience

· Extensive experience in developing complex Qlik Sense dashboards and NPrinting reports.

· Strong knowledge of Qlik Sense architecture, data modelling, and visualization best practices.

· Experience in managing large-scale Qlik Sense environments, including performance tuning and system monitoring.

· Setting up of Disaster Recovery sites for Qlik Sense implementation

· Excellent stakeholder management skills with the ability to communicate technical concepts to non-technical audiences.

· Strong problem-solving skills and the ability to work independently or as part of a team.

· Experience with documentation and change management processes

· Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility.

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while considering business, technical and delivery constraints

· Experience in banking industry preferred

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Good problem solving, analytical, synthesis, system thinking and solutioning skills.

Education

· Bachelor's degree in computer science, engineering, or similar domain

· Related professional/technical qualification will be advantageous although not mandatory.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Key Accountabilities

1. Provide end-to-end (holding the trade from inception to expiry) processing support to Treasury & Markets on Foreign Exchange, Money Market and Non-Deliverable Forward products across Singapore, Australia, China, Korea, Indonesia, Vietnam, Taiwan and Hong Kong

2. Ensure accurate validation and timely settlement is being performed on all relevant trades

3. Provide end-to-end support to FX CLS processes supported across Singapore, Hong Kong and Korea entities.

4. Participate in critical initiatives, process improvements and projects to enhance processes and productivity, and take accountability to ensure successful implementation thereafter

5. Perform data analysis and problem solving at SME level

6. Proactively seek for opportunities to data discovery and insight

Job Duties, among others are:

1. 1 Perform validation of all new Foreign Exchange, Money Market, Non-Deliverable Forwards trades against source documents in Murex or Front Arena systems

2. Authorise payments and receipts for above mentioned Treasury products

3. Perform NDF Fixing procedures in Murex and Front Arena systems

4. Liaising of settlement or fixing with respective counterparties and local T&M Ops

5. Monitor and handle end-to-end CLS process, including exception handling of unmatched/alleged trades and the necessary follow ups and escalation

6. Ensures all reconciliation breaks or exceptions are investigated and resolved within stipulated turnaround time

7. Ensure all inquiries (email or SWIFT) related to pre and post-trade are effectively managed

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

Job Responsibilities
• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement
• Ensure accurate and timely update of data files for internal management reporting.
• Provide Business partnering support to Business Units within a growing regional healthcare system.

Requirements

• Well versed in Microsoft Office and other presentation software.
• Good team player
• Communication and interpersonal skills essential.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Responsible for managing a portfolio of projects. Project activities may include definition of business processes, business requirements and/ or shaping of user testing. Recommends policy and procedural changes. Develops measurement criteria and project plans including cost and resource estimates. Has day to day responsibility for managing the project and working with LOB, Change Management, Technology and other partners to deliver projects on time, scope and budget. Develops strong subject matter knowledge about existing financial solutions and processes within their scope of responsibility. Requires an understanding of Finance, Accounting, Technology and Project Management. This individual may or may not manager others.

Responsibilities:

Manages projects limited in scope to LOB products, processes or functions although some may have cross-functional or inter-departmental implications. Serves as secondary contact to senior department managers for critical change initiatives and provides assistance to staff. Partners with the business to develop and transition plans, including ongoing success measures, to sustain the change. Accountable for initiatives limited in scope to department products, processes or functions although some may have cross-functional or inter-departmental implications. Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation. Plans, organizes, monitors and controls projects using appropriate tools and techniques to ensure efficient and effective project completion. Develop and socialize potential risk mitigation strategies. Effectively communicates with managers, peers and business partners on deliverables, timelines and support needed. Partners with the business to develop and transition plans, including ongoing success measures, to sustain the change. Responsible for Clarity and PCM updates and project documents. Strong project management skills, including the ability to prioritize work and meet deadlines.

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities.

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm.

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability.

• Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.

• Identifies issues for escalation and communication and provide solutions to the business and technology stakeholders.

• Analyzes complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.

• Acts as the lead resolver during major incidents and demonstrates the skills to identify & solve issues within TTR to avoid financial losses and reduce customer impacts.

• Leverages tools expertise to perform targeted flow-triage during major/critical incidents.

Required qualifications, capabilities, and skills.

• Bachelor’s Degree in Computer Science/Information Systems/Engineering or related disciplines

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud.

• Experience in observability and monitoring tools and techniques.

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework.

• Good communications skills – managing global bridges/ writing executive notifications.

• Experience working with geographically distributed and culturally diverse workgroups.

Preferred qualifications, capabilities, and skills.

• Experience with one or more general purpose programming languages and/or automation scripting.

• Working understanding of public cloud.

• Consumer banking experience is preferred.

• Working experience on tools such as Splunk, Dynatrace and Grafana.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=e365c05acf5d3e589df6b7f5cf561215