Total 6,386 Finance / Banking / Insurance job vacancies in tanah merah harbourfront and marina bay north east

Position Title: Regional Digital Claims Manager

Office: Singapore Regional

Department: Claims

Date: Immediate

Key Objective

• Working closely with the Head of Claims and reporting to the Head of Claims Operations, APAC, your main responsibilities will be leading, driving and strategising the customer facing digital claims transformation roadmap and initiatives for Chubb to support the delivery of Chubb’s enhanced technology driven digital channel experiences.
• On a day to day basis you will act as a central point of contact between the Local/Regional/Global IT, Operations, Distribution and Digital teams and simultaneously tackle the customer facing digital needs of the business to optimise Chubb’s digital claims offering.
• Your key objectives will focus on leveraging technology to transform claims handling, enhance customer experience, and drive operational efficiencies, all while aligning with the overall business strategy and fostering a culture of continuous improvement.
• This role is dynamic, requiring a balance of technical acumen, customer focus, and stakeholder engagement.

Major Duties and Responsibilities:

• Develop and execute a comprehensive digital strategy for claims transformation that aligns with the company’s overall objectives and enhances customer experience
• Function as the Customer Facing Digital Claims ambassador for the Region and communicate the Claims Regional/Global Roadmap and influence senior leaders to set and achieve goals
• Identify opportunities for improvement and implement digital tools that enhance customer engagement and satisfaction.
• Collaborate with Digital team for Pipeline and capability alignment
• Participate in the creation of RFPs from Digital Claims perspective
• Participate in meetings with potential partners for presenting/pitching the Claims Digital capabilities
• Point of contact for any regional Digital initiative that involves Claims
• Work closely with IT, Operations, Digital, Regional & COG Claims teams to ensure seamless integration of digital tools and platforms, overseeing the implementation and maintenance.
• Work with LOB managers to establish and monitor key performance indicators (KPIs) to assess the effectiveness of digital initiatives, making data-driven recommendations for continuous improvement.
• Provide training and support to claims staff on new digital tools and processes, fostering a culture of innovation and digital adoption
• Stay updated on industry trends and emerging technologies in the insurance sector, leveraging this knowledge to keep the company at the forefront of digital claims management.

Reporting Relationships: Regional Head of Claims Operations, APAC

Skill Required

• Broad knowledge of insurance industry and claims processes
• Excellent interpersonal and communication skills
• Effective collaboration with other leaders and across teams
• Ability to multi-task and work in a fast paced environment
• Excellent time management skills, well organised and able to effectively prioritise tasks to meet required deadlines
• Excellent presentation skills
• Good leadership skills and ability to work well within a team.
• Ability to influence key decision makers
• Strong work ethic with a positive, can-do attitude
• Excellent knowledge of online trends and digital development, and a passion for all things digital
• Strong analytical and problem-solving abilities, with a focus on customer-centric solutions.
• Adaptability to changing market conditions
• Legal requirements and regulations
• Proactive and able to use initiative
• Change management
• Willingness to travel

Experience Required

• 10+ years insurance experience (claims experience preferred)
• Project Management experience will be preferred
• Experience directly or indirectly in the Digital space preferred
• Experience with working in a cross-functional team and with team members in different geographical locations
• Experience in directly communicating with and managing expectations of both internal and external executive stakeholders.
• Demonstrated experience in driving digital transformation projects, preferably within the insurance sector

Qualifications

Academic, professional or vocational qualifications in management and/or leadership are highly advantageous

Job Scope/Description:

• Process trade confirmations and settlements for securities
• Liaise with custodians, counterparties, front office to resolve trade disputes and discrepancies for timely settlements
• Perform reconciliations of securities holdings and communicate/resolve breaks
• Assist with SOP writing of trading operations workflows, settlement procedures and systems
• Assist in the preparation/review of full set of accounts, GST filings, corporate tax and other bookkeeping-related matters
• Assist Compliance to ensure full compliance with financial regulatory reforms, internal risk management protocols and industrywide market practice
• Undertake any special projects as required

Key Requirements:

• Minimum Bachelor’s Degree in Accounting, Finance, or equivalent from an accredited university
• At least 2 years of relevant experience in back-office trading operations is required in bank or financial institutions
• Fluent in Bahasa Indonesia
• Proficient in Microsoft Office (Excel, Powerpoint) applications
• Good knowledge of trading operations workflows, trading settlement procedures and systems
• Good understanding of securities settlement in Clearstream/Euroclear market
• Familiar with SWIFT and/or other payment message standard
• Knowledge of Bloomberg is preferred
• Good team player, analytical, self-motivated, and multi-task oriented
• Attention to details and a sense of urgency in escalating and resolving outstanding issues

Learning, Teaching, and Assessment

• Provide effective support to the School in teaching, including development and maintenance of academic standards.
• Plan, prepare and deliver lessons and set assessment and learning activities to a range of classes (lecturers/tutorials/asynchronous) and age groups of students (including overseas colleges, if required).
• Administer the setting and marking of coursework and examination.
• Review and ensure the quality of examination papers under area(s) of specialisation.
• Manage the moderation of coursework and examination results.
• Conduct objective assessments on examination appeal cases.
• Monitor student progress through the application of formative and summative assessment strategies that support appropriate feedback and skills development.
• Monitor student success rates to an agreed standard across all student levels.
• Conduct objective assessments on examination appeal cases.
• Conduct administration duties pertinent to the programmes of study in the School.
• Engage in student development by providing strong learning support and monitoring of students’ academic performances.

Programme Management & Curriculum/ Partnership Development

• Periodically review and develop programmes pertinent to the School to ensure continued relevance and quality improvement of curricula.
• Evaluate and recommend appropriate teaching materials to cover the learning outcomes of the different programmes of study.
• Develop online learning strategies with a duality of pedagogical functions (online learning, Blended learning).
• Support Assistant Director (Academic) in exploring new programmes to grow the School.
• Support Assistant Director (Academic) in academic partnerships and courses.
• Coordinate and prepare information for inspection and quality assurance assessments.
• Undertake knowledge exchange and other scholarly activity to contribute to the development of new areas in the relevant subject field.
• Lead as Module Leader/Programme Leader and monitor and assess performance of Associate Lecturers.
• Advise students with respect to academic performance, career opportunities, and pursuit of advanced studies.
• Ensure that programme design and delivery is consistent with the academic framework and quality standards and regulations of PSB Academy.

Research & Knowledge Exchange

• Expected to have knowledge and understanding of e-learning platforms such as Blackboard etc.
• Represent the School in selected academic committee, where necessary.

Others

• Represent and participate in marketing events for the School.
• Perform other duties/projects as assigned by the Assistant Director (Academic) / Director.

Job Requirements

• Minimum Degree (at least a pass at GCE ‘O’ level or its equivalent in the language medium of the programme/module.)
• 3 to 4 years of experience.
• Teaching experience preferred.
• Experience or knowledge of module and/or programme leadership, development and administration within a higher education environment.
• Evidence of engagement in professional practice and the ability to design, deliver and assess a range of modules in and related to specialist areas of professional practice.
• Enthusiasm in working in an interdisciplinary context.
• Evidence of commitment to continuing professional development.
• Experience in working with digital technology including an interest in emerging technology and techniques and maintaining an active interest in related developments within the sector.
• Excellent interpersonal and communication skills.
• Good people skills and ability to handle difficult situations, lead and motivate people.
• Ability to work as part of a wider team involving senior managers.
• Forward and outlooking approach to the profession.
• An understanding of the changing landscape within the education sector nationally and internationally.
• Ability to work to goals irrespective of the working hours.

We regret to inform that only shortlisted candidates will be notified.

about the company

A leading US Biotechnology multinational which continuously develops the best-in-class products and services to ensure their competitive advantage in the market and drive their growth plans across the region. As part of their expanding team, they are now looking for a high caliber individual to join their exciting business as a Finance Manager, focusing on their Singapore commercial and manufacturing operations.

about the job

Reporting to the Regional Finance Director, you will be managing a lean team with responsibility of the full spectrum of financial management including financial accounting and management reporting whilst ensuring compliance to US GAAP and SOX requirements.You will drive continuous improvements to finance process and systems and also oversee payroll administration matters.

skills and experience required

You should ideally be degree qualified with at least 8 years of hands on finance experience gained from manufacturing set up. Hands-on experience with SAP is highly advantageous. A matured and confident individual, you are comfortable working independently across all levels in a diversified culture and matrix organisation. You can look forward to an open and collaborative culture that promotes employee well-being and hybrid work arrangement.

To apply online please use the 'apply' function, alternatively you may contact Aprilyn Chan.
(EA: 94C3609/R1216039)

Responsibilities:

• Act as one of the primary contact points for regulatory bodies, fostering positive relationships with regulators and ensuring open lines of communication.
• Provide regulatory compliance advisory to business and function stakeholders in relation to the Banking Act and its applicable regulations.
• Manage compliance risks and uphold compliance with Singapore regulations for the Bank by ensuring adherence to Compliance policies and procedures, amongst others.
• Monitor and highlight new regulatory requirements to relevant stakeholders and senior management, and help operationalise, where necessary.
• Assist in addressing queries from the regulators, auditors and authorities, and ensure timely submission.

Requirements:

• About 7 years of experience in regulatory, compliance or advisory roles in a financial institution, preferably at banks.
• Well understanding of regulations especially on Banking Act, and Payments Services Act.
• Prior experience working as a regulator.
• Experience in dealing with audits and/or regulatory examinations.
• Proactive, highly motivated, and versatile team player, possessing strong communication skills with proven ability to work independently and under pressure.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key responsibilities:

• Support pre ITC activities

• Analyse, develop, enhance, debug, support, maintain, test applications

• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation

Key skills required:

• SQL

• Red Hat Linux, Shell Script, Java

• Nice to have previous working experience with AML/Actimize

Purpose of the role

To raise capital and manage the financial risk of clients, including financial advisory services, identification and origination of market opportunities, research, economic analysis.

Accountabilities

• Development and maintenance of strong relationships with corporate, financial and institutional clients to understand their financing needs and objectives. 
• Development and maintenance of complex financial models to assess the value of assets, companies, or securities and identify the most appropriate structuring of capital raising initiatives, including equity financing via an initial public offerings, investment grade debt underwriting, leveraged financing solutions for non-investment grade clients, or derivative hedging solutions. 
• Collaboration with Coverage, M&A, Syndicate, Global Markets, and cross functional teams to ensure successful origination, company due diligence, and execution of various capital market transactions. 
• Identification, assessment, and management of risks associated with capital markets transactions and development of risk mitigation strategies in alignment with regulatory requirements. 
• Research, financial data analysis and continued development of market insights and investment recommendations. 

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Become a member of Barclays’ Investment Banking - Risk Solutions Group, where you’ll provide day-to-day FX & interest rates derivative execution with clients: deal set up, pricing, booking, client KYC and legal onboarding. You’ll be on top of research and developments/trends in the market & be able to translate that into applied knowledge. You’ll have the chance to operate autonomously, think laterally and be technically knowledgeable, with a good foundation in basic derivative. Previous experience with client skills: build relationships, understand their needs and provide solutions, originate deals to benefit from market opportunities will be a plus as well as keen interest in market trends, a quantitative analytical mindset and a hunger to become a derivative solutions expert, ensuring operational efficiency, very high attention to detail. You’ll support team’s across all deals whether self-executed or not and will be building internal relationships with relevant internal stakeholders across Trading, Research, Structuring, Capital Markets, Corporate Finance, and M&A and Corporate Bank. You may be assessed on key critical skills relevant for success in role like, excellent interpersonal skills to work with the firm’s various product teams across Trading, Operations, Risk, and Coverage.

This role is deemed as a Certified role under the [ Monetary Authority of Singapore (MAS)] and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Job Description:

• Mainly responsible in processing of Interbank Clearing, including SGX, CDP etc. transactions，correspondent banking remittance transactions, inward and outward remittances, inclusive of payment verification, monitoring of Vostro Account, passing accounting entries, construct SWIFT and MEPS+ messages, investigate enquiry case, prepare statistical reports data input and filing etc.
• Mainly responsible to manual handle or distribution of receiving messages via GUPP Gateway PIP Integration Platform (PIP).
• Mainly responsible to monitor Vostro Account and account OD Limit and handle the Position reporting for Vostro, Exchange and clearing member transactions.
• Responsible to handle the Position reporting for Vostro, Exchange and clearing member transactions.
• Responsible in authorization of inward remittance, corresponding banking transaction, to complete operating process within the prescribed timeframe, so as to ensure accurate and timely delivery of products and services.
• Assist to process of outward remittance which submitted by all sub-branches or via internet banking, to approve and sending SWIFT messages on time.
• Responsible in settlement of cheque collection, including issue cheque collection covering letter, and other related matters.
• Responsible in verifying the payment details of inward clearing draft and approval vial system on time.
• Responsible in approval of incoming and outgoing enquiry swift messages, and proactively follow-up with all enquiry transactions.
• To handle/submit application form to Head Office for setting of system parameters, such as accounts, fees, exchange rates, cut-off information, currency and national holidays, clearing path, debit authorization etc.
• To ensure effective performance and compliance with the MAS, the Head Office and the Branch’s policies and regulations.
• To implement the accounting policies and accounting treatment in daily operations.
• To manage the day-to-day running of the IT systems used by payment & clearing.
• To tackle unexpected circumstances arise from daily operation.
• Accept ad hoc assignment, to ensure no disruption to the operation process.
• Co-ordination and co-operation between sections and division.
• Cultivate good team spirit within the team.

Requirements:

• Diploma or Degree of Banking and Finance or Accounting and Finance.
• 2 years of experience on payments operations or back office operation is required.
• Familiar with MEPS+, SWIFT and or other payment message standard.
• Proficiency in MS Excel, Word and Power point
• Good team player with strong inter-personnel skill
• Analytical, self-motivated and multi-task-oriented.
• Ability to work in a high volume, time sensitive, high risk and as well as independently while under pressure to deliver with tight deadlines.
• Good communication skill in English and Mandarin and ability to interact effectively with people at different level.

Responsibility:

• Maintain full set of accounts including timely monthly closing with supporting schedules and reconciliations.
• Posting journal entries that comply with internal control and audit requirements.
• Prepare accurate and timely monthly and yearly Fnancial statements and disclosure notes.
• Process customer deposits and withdrawals
• Perform bank/broker reconciliations and daily settlement payments Reconcile accounts and provide analysis for the organization's financial transactions.
• Prepare corporate tax computation for provisional purposes.
• Assist in budgeting and variance analysis.
• Reporting system errors, discrepancies and liaising with IT teams to resolve the issues.
• Prepare regulatory reporting with the authorities such as MAS, ACRA, IRAS, etc.
• Assist in management reporting including financial analysis and propose recommendations to management.
• Other tasks assigned by project basis.

Requirements:

• University degree holder in Business Administration, Finance, Accounting, or any Finance-related discipline.
• Professional qualification like ACCA or CPA is will plus point.
• Min 2 years working experience in Finance function in securities industry.
• Profcient in Microsoft Office applications (Excel, Word, PowerPoint)
• Positive, meticulous, systematic, assertive, analytical, possess strong problem-solving skills.
• Able to cope in a fast environment and work independently under minimal supervision.
• Good oral communication, written and interpersonal skills.
• Designation will depend on work experiences.

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

Job Description:

• Play a key role in determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred
• CFA, FRM and/or CAIA designations are highly desirable
• At least 5 years of Fixed Income portfolio management experience
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards

Duration: 3 months (Extendable/Convertible)

Location: Pandan Crescent

Responsibilities

• Maintain transaction of AR and AP including but not limited to process payments, issue invoices, staff reimbursements, bank reconciliations and general ledger.
• GST preparation and submission
• Insurance claims for medical and work injury incidents
• Medical claims/ insurance claims/ allowance claims.
• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants, programs and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Any other ad-hoc activities assigned.

Requirements

• Diploma
• Min. 2 years of relevant experience. Prior experience in accounting and admin will be preferred
• Software skills: Sage, Excel and Word
• Team player and strong communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9614

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

The candidate will be in an accounting role and will work as part of a robust team to deliver quality and timely services to our clients.

Responsibilities

• Prepare full set of accounts and compilation report in accordance with applicable accounting standards (FRS/ Singapore Tax Regulations) for a dedicated client portfolio.
• Process monthly payroll & assist in CPF, IR8A and IR21 submission.
• Prepare income tax computation and filing.
• Prepare quarterly GST report and filing.
• Conversion of financial statements to XBRL report.
• Liaise with bankers, auditors and other professional parties.
• Apply internal risk management procedures (i.e. KYC/AML).
• Participate in the development, implementation and improvement of procedures.
• Document all communications with clients via email, outlining agreed-upon action steps, responsibilities, and deadlines.
• Provide timely responses to clients regarding matters that require attention.

Requirements

• Accountant with CPA / ACCA qualified; or an Accountancy Degree
• Minimum of 3 years of experience in audit or accounting firm
• Good technical knowledge of FRS, Singapore Tax Regulations, CPF & GST
• Strong interpersonal skills
• Proficient in Microsoft Office suite (Excel, Word, Sharepoint)
• High level of accuracy and attention to detail
• Team player with the ability to work independently with minimal supervision
• Ability to work under pressure and meet tight deadlines

Job Description

1. Recruitment and Talent Management

• Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
• Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
• Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.

2. Employee Relations

• Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
• Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
• Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.

3. Performance Management

• Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
• Identify training and development needs through performance assessments and collaborate with managers to implement development plans.

4. HR Administration and Operations

• Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
• Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
• Continuously improve HR processes to enhance efficiency and service delivery to employees.

5. Compliance and Policy Development

• Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
• Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks.
• Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
• Address employee inquiries regarding benefits and manage the annual benefits enrollment process.

7. Leadership and Team Development

• Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
• Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.

Job Requirement

1. Minimum of 5-7 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
2. Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
3. Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
4. Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
6. Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
7. Proficiency in HR systems and data analytics, with strong Microsoft Office skills

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

The Core Custody Product team focuses on developing custody products for the Custody business lines, bother Hub and Domestic. Citi provides settlement, custody and asset servicing solutions to investor clients through a global network of sub custodians. The domestic business provides clearing, settlement, custody & asset servicing to global financial institutions through a proprietary branch network spanning Asia, EMEA and the Americas.

The Core Custody Product team are seeking a strong Product Development leader in the APAC region who can work within the asset servicing team ensuring it meets its goals of supporting both custody businesses by focusing on the development of Asset Servicing capabilities globally.

The individual will work with the Core Custody Asset Servicing Product team and support, manage, and drive the team with specific focus on the APAC region. Working closely with business, legal, risk and operational partners’ for Custody in identifying and implementing product changers/enhancements in line with business, regulatory and market mandatory requirements. Actively participate in Industry forums to ensure that Citi is kept abreast of market changes and that Citi views are represented.

Responsibilities:

• Help drive the Core Custody Asset Servicing team to ensure it meets its goals as agreed with the Custody business
• Agree product development priorities as part of the annual plan with Custody business owners
• Understand, communicate and implement global product strategies with primary focus on product extensions
• Work closely with global asset servicing re platforming project team to ensure platform is developed and rolled out in line with business requirements
• Help define new product scope
• Work closely with operations and technology to create detailed Business Requirements Documentation defining core product functionality based on client demand, market/regulatory requirement or long-term strategic objectives
• Ensure products developed and implemented in line with business requirements
• Work with other internal partners (risk, legal, compliance etc) to ensure all new product developments meet internal business approval requirements
• Act as senior point of escalation for the Custody businesses for all product related issues
• Support relationship and sales teams acting as product expert when discussing new opportunities with clients
• Support the implementation of "pilot" clients where required, ensuring documented processes and procedures are in place
• Keep abreast of market trends and client needs working closely with clients and coverage organisations.
• Review and influence/lobby local markets to follow industry standards re transparency and key data elements. Ensure Citi platforms are able to support and complement said enhancements
• Participate in relevant industry governing bodies

.

​Qualifications:

• 10 years of relevant experience
• Strong securities background with specific focus on asset servicing
• Proven client facing experience beneficial
• Background in operational processes, technology platforms and front office activities
• Ability to analyse different processes and identify inherent risks
• Good inter-personal and communications skills
• Both a strong team player plus self starter
• Creative and resourceful problem solving
• Proven project management and implementation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree is Good To have

This role is an intermediate level position in Markets Treasury, responsible for overseeing the balance sheet and managing related risks, assisting in managing and decision taking in AFS and trading books. The overall objective of this role is to ensure liquidity, manage interest rate risk from balance sheet and cooperate with the team to deliver on budgeted revenues in line with all regulatory requirements and limits.

Responsibilities:

• Oversee the balance sheet, liquidity, cash flow and interest rate risk of the bank by closely coordinating with different departments in the bank.
• Manage the banking risk position and RMH books within the permitted trading products - particularly fixed income and rates products - seize market opportunities, deliver to meet and exceed Profit and Loss (P/L) targets
• Understand the balance sheet structure and work with the team on investment decisions for bond portfolio and on execution
• Cooperate with Sales, Research and other teams across Markets and the broader business and exploring new business initiatives
• Review and manage the daily LCY and FCY balance sheets and cash flow and coordinate daily funding activity with the Trading Desk
• Ensure bank liquidity is in line with liquidity plans and limits, and ensure compliance with all local and global regulatory liquidity ratios and limits
• Assist with implementing the transfer pricing process and ensure it is transparent and in line with all the global policies
• Support the Desk Head/Country Treasurer with required deliverables and assist with preparing the monthly deck and regular call presentations
• Coordinate the daily and the monthly P/L estimate and calculation process with Finance and Product control, assist the team with system enhancement projects
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
• Adhere to all policies and procedures as defined by your role which will be communicated
• Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-10 years of experience in a related role
• Strong understanding of fixed income, rates and FX products
• Required licensing and registrations as applicable
• Advance analytical and numerical competency
• Effective interpersonal skills to develop and maintain relationships with internal and external stakeholders
• Consistently demonstrates clear and concise written and verbal communication
• Knowledge of Bloomberg, booking systems, trading protocol, closing technicalities

Education:

• Bachelor’s degree/University degree or equivalent experience

Our client is seeking a highly organized and detail-oriented Administrative Assistant to join their team. The ideal candidate will play a crucial role in ensuring smooth operations by primarily handling KYC document submissions, providing finance support and managing various administrative tasks. This position is essential in maintaining the efficiency of their KYC, financial, and administrative processes.

Job Responsibilities

• KYC Submission - Fill in KYC/account opening form, liaise with the relevant stakeholders to arrange and maintain all KYC documents for the companies
• Review and update invoices to the company's internal invoice management system
• Process invoices, expenses reports and purchase orders
• Prepare and maintain financial reports and assist in reconciling accounts
• Perform general administrative and clerical duties
• Handle phone calls, filing and provide general administrative support
• Manage day-to-day office operations in a timely and efficent manner
• Complete any ad-hoc duties and requirements as assigned by superior

Job Requirements

• Graduate or equivalent education in Finance or related field
• Prior KYC experience would be advantageous
• Ability to work independently without the need of supervision or spoon feeding
• Good hands on experience working on MS Office, PDF and web drives such as Google Drive, Google Calendar, etc.
• Good communication and interpersonal skills
• Strong organizational skills

If you are interested in the position, please submit your updated resume and include details about your availability, current salary, and expected salary.

Please be informed that only candidates who have been shortlisted will receive further notification. Thank you for your interest in applying with us.

Disclosure of Your Personal Data - Privacy Statement

As an employment agency, Finova Group may disclose your personal data to the hiring client relevant to your application. Your data may also be shared with additional third parties, such as service providers and professional advisors, to facilitate the recruitment process.

We will not disclose your personal data to any other parties without your consent, unless legally obligated to do so. By submitting your personal data, you agree to its transfer, storage, and processing for these purposes. Finova Group will take all reasonable measures to ensure your data is handled securely and in compliance with this Privacy Statement.

Registration No: R23112830

EA License No: 24C2463 (Finova CAS Pte Ltd)

Responsibilities:

• Source candidates via online job boards, social media, and events.
• Conduct initial interviews to assess qualifications and cultural fit.
• Coordinate interviews, assessments, and reference checks.
• Develop recruitment strategies, projects and initiatives.
• Provide seamless onboarding for new recruits.
• Organize recruitment events and seminars
• Conduct selection interviews and promote career opportunities.

Qualifications:

• Diploma/Degree in Human Resources, Business, or related field, or equivalent experience.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and collaboratively.
• Initiative to improve work methods and processes.
• Sociable, driven, and detail-oriented.

Job Description:

•  Develop branding strategies and innovate new ideas to support company expansion and growth.
•  Utilize diverse communication channels to enhance customer acquisition efforts.
•  Familiar with various social media marketing strategies
•  Manage various aspects of new sales campaigns and launches.
•  Stay updated on market trends and effectively communicate strategies to clients.

Qualifications

• Diploma/Degree in Marketing related fields
• Fresh-grads welcome!
• Strong communication and interpersonal skills are essential.
• Desired attributes include commitment, self-drive, positivity, and initiative.
• Familiarity with current marketing trends and strategies is preferred, along with being driven, resourceful, creative, and detail-oriented.

About Us

Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$100 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in thematic and tactical strategies. Its diversified real estate asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage and data centres.

Responsibilities

• Sourcing, evaluating, and executing investments in lodging asset class.
• Review and evaluate lodging investment opportunities through market research, financial modelling, site inspection etc; analyse various outcomes and make recommendations pertaining to those opportunities
• Assist in project managing the transaction process from due diligence through to negotiation and execution assist in coordinating and managing internal stakeholders and external consultants
• Closely monitor and track the lodging investment market; research market intelligence and trend from various sources and provide update to internal stakeholders
• Support the development and implementation of proposals to establish new private equity lodging funds
• Assist in the sourcing, evaluating, and closing of investment funding from 3rd party capital partners
• Preparing marketing materials, addressing investor due diligence questions, negotiations and executing fund documentation
• Monitoring and analyzing investment performance of the fund and its respective investments, including appropriate returns benchmarking
• Assist in regular reporting to investment committee, internal and external stakeholders
• Maintaining good fund governance by complying with internal governance guidelines and external regulatory requirements
• Keeping good records and documentation in the management and administration of the fund and its activities
• Maintaining centralized oversight of investment management business
• Contributing to firm’s investment management strategy through research and market intelligence, including keeping current on the competitive and regulatory landscape and best practice

Requirements

• Real Estate, Business, or Finance degree from a reputable university. CFA qualification is an added advantage
• Demonstrated experience/ knowledge or track record of sourcing and executing investment deals preferably in lodging / living asset class
• Familiar with the market/network and cost management considerations
• Have strong negotiation skills and must be an analytical problem solver
• A team player who is passionate about business results, with a strong sense of accountability and ownership.
• Possess strong business acumen, excellent communication skills and ability to multi-task and thrive in a fast-paced environment

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!

As a Premier Banking Relationship Manager, your roles & responsibilities will include:

• Actively acquire and prospect new Premier Banking Offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers.
• You will also ensure superior customer service and contribute to the overall customer experience of Premier Banking.

Requirements:

• You should have minimum 5 years of sales experience in the banking and financial services industry, preferably in managing the affluent segment, and show consistent sales performance.
• You must have experience in covering the Thailand markets and/or with relevant portfolio in Thai markets.
• Recognised university degree and possess CMFAS certification (RES1B, RES2B, RES5, CM-EIP, CM-SIP, M8, M8A, M9, M9A, HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.
• Must be able to communicate effectively in English, Mandarin and/or Thai with offshore clients.
• Exhibit strong interpersonal, communication skills and good at tele-consulting.
• Creative, meticulous and possess the ability to work independently.
• You have the initiative and drive to succeed and is focused and disciplined to achieve the sales quota and revenue.
• Willing to travel for business.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Strategy

• Lead the setting of the cyber incident management and claims handling proposition and drive execution of this strategy across Asia Pacific.
• Collaborate with Cyber Solution and Specialty leadership across sub-regions to agree client priorities and implement effective and tailored client-engagement strategies.

Client

• Onboard Aon clients into the cyber incident management and claims proposition, including guiding clients through vendor selection.
• Drive client incident preparation through facilitating planning workshops and Cyber Incident Management and Claims Tabletops.
• Support Aon clients triage new cyber incidents and activate appropriate response options and vendor capabilities.
• Lead insurer coordination to resolve any coverage issues and create bespoke coverage solutions in collaboration with Financial Lines claims advocacy colleagues, Claims Preparation teams, and cyber brokers.

Network

• Lead dialogue with insurers on claims protocols, performance, and expectations.
• Build relationships with the broader incident management marketplace, including breach coach counsel, forensic investigators, loss adjustors, and relevant solutions providers.
• Support internal DAU activity and industry networking to heighten awareness of the team and proposition.

How this opportunity is different

As the Cyber Claims and Coverage Leader for the Aon Cyber Solutions – Asia Pacific team, you will help empower results for our clients by helping them prepare for, respond to, and recover from cyber events.
This will be achieved by supporting clients throughout the cyber incident lifecycle to minimise loss and expediate claims outcomes, including managing complex coverage issues.
This role can be based in any of Aon’s main office hubs and report directly to the Head of Cyber Solutions for Asia Pacific.
This is a strategically critical client role for the Cyber Solutions business and a high-visibility position; you will be leading claims and coverage engagement in Asia Pacific, and as such, will become well known to the leadership and client-facing communities.

Skills and experience that will lead to success

• 8 years of direct experience in the cyber and risk industry.
• 5 years of direct experience in cyber incident management or claims services.
• Legal degree preferred.
• Ability to anticipate and respond to changing priorities and operate effectively in a dynamic, demand-based environment, requiring flexibility and responsiveness to client needs.
• Must be able to work collaboratively across teams and geographies.
• Comfort with intermittent periods of travel; evening and weekend hours.
• Exceptional work ethic; high level of professionalism and adherence to ethical standards.
• Strong written and oral communication skills, plus attention to detail.
• Substantial engagement with key stakeholders that will be critical to successful business development efforts including insurers, law firms, vendors, and clients.
• Previous experience operating in the Asia Pacific region.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

We are looking for Business Analyst to join a fast growing FinTech company in Singapore!

• Exciting opportunity to work with a team of professionals to deliver high quality software applications
• Salary up to $6,500 + AWS + Bonuses
• Permanent position, attractive salary package and benefits
• Opportunity to manage in FinTech/Blockchain related project, candidate from banking industry are welcome to apply!

Responsibilities:

• Provide end-to-end project management, develop project plan and monitor progress
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation
• Coordinate internal resources and third parties for the flawless execution of projects
• Deliver projects on time ensuring quality standards are met
• Identify potential project risks and its implication to the organization and to recommend mitigating measures so as to manage the risks
• Assess service requests for enhancements and maintenance of systems
• Ensure Service Level Agreements for projects and incidents are met
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Communicate with the team and ensure all members are on board with delegated tasks

Requirements:

• Singaporean only
• Min 2 years of experience as business analyst, preferably in FinTech/Payment/banking related industry
• Domain knowledge in FinTech/Blockchain will be an added advantage

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781