Total 3,448 account manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Performing miscellaneous job-related duties as assigned.

Our client, a recently established travel agency, is actively seeking a dynamic Hotel Relationship Manager to join their team.

As a Hotel Relations Manager at our travel agency, you will play a crucial role in establishing and maintaining strong relationships with hotels to secure the best rates and accommodations for our travel packages. Your primary responsibilities will include:

Partnership Development:

• Identify and approach potential hotel partners for collaboration.
• Negotiate and establish mutually beneficial partnerships with hotels to ensure competitive rates for our travel packages.

Rate Negotiation:

• Conduct thorough market research to understand prevailing hotel rates and industry trends.
• Negotiate pricing, discounts, and exclusive deals with hotels to optimize cost-effectiveness for our travel packages.

Contract Management:

• Draft and manage contractual agreements with hotel partners, outlining terms, conditions, and expectations.
• Ensure compliance with contractual obligations on both ends and resolve any disputes or discrepancies.

Relationship Maintenance:

• Foster strong, long-term relationships with key contacts at partner hotels.
• Act as the main point of contact for hotel partners, addressing concerns, and maintaining open communication channels.

Market Analysis:

• Stay informed about market dynamics, new hotel openings, and industry trends.
• Provide regular reports and updates to the management team on market conditions and competitive pricing strategies.

Collaboration with Sales and Marketing Teams:

• Collaborate with the sales and marketing teams to align hotel offerings with the agency's promotional and marketing initiatives.
• Work together to create enticing travel packages that showcase the value proposition of our partnerships.

Customer Satisfaction:

• Work closely with hotels to ensure a high level of service quality and guest satisfaction.
• Address and resolve any issues related to hotel accommodations promptly and effectively.

Budget Management:

• Collaborate with the finance team to establish and manage budgets related to hotel accommodations.
• Monitor and report on budget performance, identifying areas for cost savings or optimization.

Requirement

• Bachelor's degree in Hospitality Management, Business, or a related field.
• Proven experience in hotel relations, sales, or a similar role within the travel industry.
• Strong negotiation, communication, and interpersonal skills.
• Demonstrated ability to cultivate and leverage personal connections with key decision-makers in the hotel industry.
• In-depth knowledge of market trends, hotel industry dynamics, and effective pricing strategies.
• Excellent organizational and time-management abilities.
• Willingness and capability to travel as needed to establish and strengthen relationships with hotel partners, as well as attend industry events.

Interested candidate may send your resume to evan"at"alignrecruitment.com.sg for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

Our client is a fast growing tech company that delivers enterprise software built on blockchain technology.

As a key member of the team, the Finance Manager plays a pivotal role in steering the financial direction. This position encompasses a broad range of responsibilities, including the preparation and presentation of financial reports, strategic financial planning and analysis, and effective cash flow management. The role demands a proactive approach to risk management, audit coordination, and ensuring compliance with financial regulations and tax laws in Singapore and other satellite locations (Malaysia, Thailand and Indonesia).

Additionally, the Finance Manager will oversee office operations, manage company assets, and serve as a primary liaison for external partnerships. This role is not just about managing numbers, but also about providing strategic insight and leadership to support the company's growth and financial health.

JOB DESCRIPTION

Financial Management

1. Financial Reporting: Compile, maintain and prepare financial statements to stakeholders, including regulatory bodies, management, and board members.
2. Financial Planning & Analysis: Formulate budgets, project financial outcomes, and analyse financial data to guide decision-making processes.
3. Financial Decision Support: Partner with management in strategic financial decisions, ensuring alignment with the company's broader objectives.
4. Cash Flow Oversight: Oversee cash flow to maintain liquidity and fulfil financial commitments.
5. Accounts Management: Efficiently process customer and supplier onboarding forms; oversee accounts receivable and payable to maintain robust cash flow.
6. Risk Management: Identify and mitigate financial risks, including currency fluctuations, interest rate variations, and market instabilities.
7. Audit Management: Coordinate and manage financial audits, ensuring transparent and precise financial reporting.
8. Regulatory Compliance: Ensure adherence to financial laws, accounting standards, and statutory requirements in Singapore.
9. Tax Compliance & Strategy: Maintain compliance with Singapore tax laws, ensuring timely and accurate tax filings, and optimize tax strategies.
10. Cost Control Initiatives: Develop and implement cost-control measures to enhance financial operational efficiency.
11. New Project Analysis: Assess the financial viability and risk of new initiatives.
12. Technology Integration: Utilize financial technology to improve process efficiency in financial management.

Administration

1. Office Operations Management: Organize office procedures, develop and enforceoffice policies to standardize operations, and oversee supply requisitions.
2. Asset Management: Manage company assets, coordinating both internally and with external providers.
3. Corporate Secretarial Duties: In collaboration with an external Corporate Secretary, handle corporate secretarial tasks, including managing new entities and company branches.
4. Grant Applications: Prepare and submit applications for government grants and foundation sponsorships.
5. External Liaison: Act as the primary contact for the organization with external entities.

REQUIREMENTS

1. Educational Background: A bachelor’s degree in Finance, Accounting, Business Administration, or a related field is essential.
2. Professional Experience: A minimum of 5-7 years of experience in financial management or a related field. Prior experience in a Financial Planning & Analysis role is preferred.
3. Experience in Startups: Candidates with experience in startup environments will be highly valued. Such experience demonstrates adaptability and the ability to thrive in dynamic, fast-paced settings.
4. Analytical Skills: Strong analytical skills, including experience in financial modeling, budgeting, and forecasting, are crucial. The ability to interpret and analyse financial statements and data for strategic decision-making is essential.
5. Regulatory Knowledge: Familiarity with financial regulations, accounting standards, and tax laws in Singapore. This includes experience in compliance, tax strategy, and liaising with regulatory bodies.
6. Independence and Resourcefulness: The ability to work independently and resourcefully, especially in problem-solving and implementing innovative solutions.
7. Communication Skills: Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-financial stakeholders.
8. Organizational Skills: Strong organizational and time-management skills, with the capacity to prioritize tasks and manage multiple projects simultaneously

• Basic Salary + Fixed Allowances + Incentive (UP$3500)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Organize the outlet in an efficient manner to cope with the day-to-day operations and bookings.
• Plan the requirements for bookings and promotions and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• Ensure adequate supplies in areas of responsibility and that equipment is well maintained.
• Ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• Maintain rapport with all guests and an up-to-date mailing list of all regular guests.
• Conduct training for staff according to the established standards.
• Assist the Food & Beverage Manager in the planning and executing of sales and promotions as well as marketing strategies and policies for the outlet.
• Provide information or instructions on new activities, outlet promotions, events as well as guest feedback to staff during briefing sessions.
• Ensure all food and beverages sold are properly accounted for at established prices.
• Perform any other job tasks as assigned.

Job Requirements

• Minimum 2 years of working experience in a similar capacity in the hospitality industry.
• Enterprising, resourceful, service-oriented and with an eye for detail.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES
· Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

· Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high-quality preparation and service.

· To hit all financial targets

· To lead the team on each shift and ensure the company service standards are upheld.

· Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

· Direct hiring, training, and scheduling of food service personnel.

· Investigate and resolve complaints concerning food quality and service.

· Prepare checks that itemize and total meal costs using the Point of Sales system.

· Assist in operations to ensure the smooth operation of the restaurant.

· Perform other duties as assigned by management.

REQUIREMENTS
· Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

· Strong communication, interpersonal, and management skills

· Passionate about providing excellent management and interpersonal skills

· Able to work independently and in a team

· Able to communicate in English and 1 other language

Working Day: 5.5 days weekly (by roster)

Operating hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village or Bukit Timah Balmoral Plaza

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate is advantagerous
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

Key Responsibilities

• Develop the Schedule of Accommodation based on MOH's guidelines and user inputs.
• Engage with various stakeholders including Ministry of Health, MOH Holdings, consultants, contractors, and internal departments to facilitate discussions, workshops, and alignment on project goals throughout concept schematic and detailed design phases.
• Layout Optimization with the company's design principles and care model to optimize the layout of service modules within facilities, adhering to efficiency and service standards.
• Plan for manpower resources and furniture, fixtures and equipment needed for testing and commissioning of new facilities.
• Conduct relevant analysis to garner support from internal and external stakeholders, providing evidence for decision-making.
• Track and monitor infrastructural development progress, plan resource allocation, and facilitate the handover of new facilities.
• Lead feasibility studies and cost estimates for project funding and work plans, aligning with healthcare infrastructure standards.
• Manage infrastructure data and information, providing necessary input for procurement and evaluation.
• Lead procurement and evaluation for infrastructure projects, offering specifications and support as required.
• Perform contract administration and project management throughout project duration, including site meetings, documentation, sign-off, and ensuring quality and timely delivery.
• Oversee the design, coordination, and project management for Alteration and Addition (A&A) work in existing polyclinics.
• Develop proposals and recommendations for management decision-making related to capability development, capacity planning, optimization, and expansion.
• Provide regular status reports and updates on infrastructure projects and strategic proposals to senior management.
• Any other duties assigned by your Reporting Officer.

Requirement

• Degree in Architecture, Building, Engineering, Quantity Surveying, Project Management or equivalent.
• Minimum 5 years of relevant working experience, with a proven track record in polyclinic operations or healthcare infrastructure projects preferred.
• Resourceful and analytical, with ability to synergise data/information to support decision-making.
• Possess excellent written and verbal communication skills, including change and relationship management.
• Independent, self-motivated, and adept at multi-tasking.

■OVERVIEW

Our client is a Authentic Sushi Restaurant. The role of an F&B Restaurant Manager is responsible for their restaurant 360 operations and staff management.
Location: Tanjong pagar (Work 2 min to Maxwell/TE, 7 min to Tanjong pagar/EW)
Working Hours: 6 days (Close on Mon), 11:00am-2:00pm&5:00pm-10:00pm(8 hours work)
Salary: $3,500 - $4,300 Basic + Meal & Taxi allowance if missed last train or bus

■RESPONSIBILITIES

- Attend to diners' needs or requests promptly and professionally.
- Management and ordering of items (besides food) , including beverages such as alcohol and soft drinks.
- Marketing activity, post daily social media to acquire new customers and retain them.
- Secure reservations on days with no bookings. For instance, reaching out to existing customers through phone calls or WhatsApp for promotional purposes.
- Present menu, take orders, suggest and recommend dishes according to diners' preferences.
- Maintain records of guest list and dining history.
- Perform other related duties as assigned by the Head Chef & Restaurant Manager.
- Ensure that the restaurant and dining area(s) are set up before daily service starts.
- Perform restaurant opening and closing duties.
- Cashier duties, including handling transactions at the register.
- Maintain cleanliness and upkeep of the restaurant at all times.

■REQUIREMENTS

-Singaporeans ONLY (candidates who require Work Visa need NOT apply)
-MUST possess either Japanese Restaurant or Fine Dining background
-Minimum 2 years of Restaurant Management experience
-Possess Beer/Wine/Sake/Whiskey/Shochu serving experience/knowledge (relevant certifications will be highly advantageous)
-Able to perform Shift work; including weekends and public holidays

• Working Day: 5.5 days weekly
• Working Location: Holland Village
• Salary: $2500 - $3000

Responsibilities:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is Singapore’s largest chain of bar and dining establishment with numerous outlets located island wide.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

RESTAURANT MANAGER

Job Description:

• Responsible for smooth and efficient running of the daily operations;
• Enforcing standards and safeguarding the integrity of the company;
• Drive sales through operational execution;
• Responding to feedback and customer complaints;
• Achieve profitability through exercising cost control;
• Manage restaurant liability through human resource standards, safety and security;
• Maintaining high standards of quality control and restaurant hygiene;
• Train and develop staff;
• Recruitment and training of staff;
• Managing staff and providing feedback;
• Role model the standards of performance, appearance and behaviour at all times;
• Responsible for team motivating and forging a performance driven team;
• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster and daily station plan);
• Events management (staff briefing, preparation and execution of event);
• Assisting in planning beverage and wine menu;
• Responsible for monthly inventory submission;
• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.;
• Generating monthly reports (monthly consolidations, food, beverage sales, lunch and dinner covers etc.);
• Collection of customer feedback;
• Ensuring sufficient stocks for daily operations;
• Responsible for cash bank-in;
• Ensuring parameters of restaurant is clean and proper at all times.

Job Requirements:

• Minimum 5 years of experience in F&B as Restaurant Manager/Assistant Manager;
• Energetic, able to work in a fast-paced environment;
• Great leadership, interpersonal, and communication skills;
• Service and result oriented, good team player.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 |UEN: 53435609E

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is forLee Kong Chian School of Business (LKCSB).
• Recruitment, Outreach & Events
  • Represent and promote LKCSB Postgraduate and Professional Doctorate Programmes through outreach events in Singapore and overseas.
  • This includes participation and presentations in physical and virtual events both local and overseas, such as information sessions, recruitment fairs, coffee sessions, visiting school talks, and others.
• Recruitment
  • Responsible for on-target recruitment of quality students for LKCSB Postgraduate and Professional Doctorate Programmes.
  • Advising prospects and candidates from various sources and to answer enquiries from walk-ins, calls, emails.
• Admissions
  • Manage admissions process for LKCSB Postgraduate and Professional Doctorate Programmes smoothly and efficiently, including overseeing end-to-end processes to ensure that the admin process for respective programmes is adhered to.
  • This include managing prospects admissions experience from pre-to-post application, up to point of matriculation.
• Marketing
  • Work with respective Corporate Marketing managers and ensure the effective marketing and representation of LKCSB Postgraduate and Professional Doctorate Programmes in both local and overseas markets.
  • This includes the strategising, planning, implementation, and execution of all marketing and promotion related tasks and activities through both traditional and digital media.
• IT Systems
  • Ensure that our IT systems (eDMS, CRM, website, social media etc.) are supporting our recruitment efforts effectively. Candidate will also work with internal/external stakeholders to increase efficiency as well as efficacy, and be able to do some data analysis.

• Bachelors degree.
• At least 5 years of work experience, with experience in marketing education products, wholesale and retail in an Institute of Higher Learning, being advantageous.
• Good interpersonal skills, prior event planning and administrative/recruitment experience would be advantageous.
• Excellent written and verbal communication skills.
• Good event management skills.
• Understanding of postgraduate programmes or higher education environment a plus.
• Self-starter with initiative, and a good problem-solver.
• Familiar with MS Office (Excel, Powerpoint, Word) and video conferencing tools (WebEx, Bluejeans, Zoom, MS Teams).
• Ability to review marketing platforms and their effectiveness.
• Ability to present confidently in front of a sizeable crowd.
• Knowledge of Asian markets and their postgraduate study needs will be beneficial.
• Strong team player.
• Willing to travel.

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

Our client a European MNC seeking for Accounting and Tax Manager.

Requirements:

• Degree in Accounting / ACCA
• At least 5 years of relevant experience.
• Experience handling monthly & quarterly accounts closing, with the ability to prepare monthly consolidation management reports.
• At least 2 years of supervisory skills with the ability to lead a team.Statutory reporting which includes GST, Group IFRA and GAAP reporting.
• Good exposure handling treasury functions which includes banking related matters, perform actual liquidity report for the group, in-charge of placing fixed deposit etcs.
• Taking charge of implementation and review of tax compliance management system, taxation policy and working with tax consultants etcs.
• Good communication and interpersonal skills.
• Meticulous, detailed oriented, hands-on, independent and demonstrate good level of initiatives.

Others:

• 5 day work week
• Located in Town
• Salary upto $7,000 + AWS + Bonuses

Interested applicants are to email updated resume to [email protected]

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

• Fun and dynamic work environment.
• 5 days work week
• 44 hours/ week
• Attractive SIGN ON BONUS!
• Birthday leave
• Outlet sales incentive
• Medical with Dental Benefit
• Career Progression

Manager in Training will go through a 3 to 6 months' structured training in both Front & Back of House before being certified as a full fledge Manager.

Requirements:

• Only Singaporeans may apply
• No experience are welcome as training will be provided
• Having passion in F&B industry

Hey Rocket Pte. Ltd. (EA 21C0816)

Zhen Cheng (R22107904)

+65 8044 8840

Brief description of the Restaurant

We bring people together in one precinct with distinct lifestyle concepts to provide great food, drink, and entertainment for any day and any time from lunch to late night.

Your role is a really important one, as you’ll be part of our family where you’ll create the first and lasting impression for our guests, and they’ll want to be back time and time again for delicious food, drinks, and hearty conversations with us.

The General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop, while ensuring our operations continue to uphold the vision of providing excellent service and value-add to our customers. Good candidates are adept leaders with strong business minds and a knack for organization and collaboration.

Job Descriptions

# The Role:

As a Marketing Manager, your role is to lead and manage a team of executives and creatives to develop and oversee marketing strategies and campaigns to help grow brand awareness. This role will encompass analytical, digital, creative, commercial and administrative responsibilities.

# You should have/be:

• Have a passion and the ability to lead, guide, and nurture a team of marketing and creative members
• Ability to work strategically and systematically, delegating tasks well to reporting subordinates
• Strong communication skills and high emotional intelligence
• Creative and innovative problem solver

# Responsibilities:

• Able to develop a full spectrum of marketing and communication efforts to achieve our company’s business goals
• Able to lead a Marketing & Events Sales team to develop, plan, and execute strategic marketing and promotional activities to drive customers’ outreach and engagement
• Responsible for overall marketing communications, promotional activities and guest experiences in our restaurants and bars
• Build strong relationships and foster inter-department collaboration and external vendors and/or agencies to ensure the smooth execution of marketing plans
• Manage online channels with timely updates and engaging content on social media channels and brand websites
• Manage team to produce on-brand copywriting and development of our marketing collaterals
• Propose and facilitate partnerships, barter deals, sponsorships, and events that support business objectives
• Develop and implement media relation strategies and tactics to increase brand awareness
• Measure, monitor, and report on the effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators

Job Requirements

• Minimum Diploma/Degree in Business Marketing or related studies
• Minimum 3-5 years of experience in a similar role will be required

Working hours

• 5 days work week 9am-6pm

• To Lead and oversee all sales activities, including team management, customer relations, and project management
• To meet or exceed the established sales targets through strategic planning, drive revenue through expert account planning, resource planning, and allocation
• Develop and execute strategic business plans to drive revenue growth and meet P&L objectives
• Manage the organization's operational budgets, ensuring efficient utilization of resources
• Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance
• Perform negotiation with vendors for best price and terms and conditions
• Identify opportunities and implement actions to reduce overall costs
• To maintain excellent business relationships with Customers and all stakeholders
• Generate and analyse purchasing reports and data to identify improvement
• Maintain procurement records and documentation
• Resolve supply, quality, and service issues with suppliers
• Ensure day-to-day operation and sales activities run smoothly
• Able to work independently yet able to collaborate with others
• Flexible, responsive, thorough and works well on own initiative
• Strategic thinker and strong execution
• Good communicator and able to work under pressure

We are looking for passionate individuals to join our Rockin’ Family! ☕

We Offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations (https://www.rockymaster.com.sg/outlet-locator)

Job Description

1. To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)

2. To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.

3. Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements

4. Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins

5. Comply with NEA requirements over personal & food hygiene and safety

6. Practice proper usage and storage of all food and beverage items so that quality is well-maintained

7. Assist in inventory management

8. Any other ad-hoc task as and when assigned by the superior

FOH Job Requirement:

1. More than 5 years of full time work experience in hot pot restaurants.
2. More than 1 year of management experience in well-known chain food and beverage brands.
3. Familiar with local food and beverage laws and regulations.
4. Proficient in EXCEL, WORD, PPT, PDF, EMAIL, or other office software.
5. Outgoing personality with strong communication skills and understanding. Willing to take responsibility at work and able to handle customer complaints with quick adaptability, meticulous thinking and good judgement.
6. Identify with the company’s corporate cultures and values, enjoy sharing and communicating with colleagues at all levels, aim to create a harmonious working atmosphere, and actively propose solutions or improvement suggestions for the team.
7. Capable of building a new team, training new employees and nurturing shift managers.
8. Able to strictly follow the company’s management system for the FOH, and make a fair evaluations and personal improvement plans.
9. Understand the importance of branding and prioritize brand building in decision making.

Job Responsibility:

1. Responsible for daily operation of the restaurant.

2. Provide training to employees and new hires, conduct assessment to ensure and sustain service quality.

3. Ensure that all employees comply with the company’s dress code requirements.

4. Schedule the work shifts for employees.

5. Organise employee’s meetings and activities.

6. Establish and maintain relationship with customers.

7. Ensure that the display and food quality of all products meet the company’s standards.

8. Conduct Four-Color Cards assessments to maintain high quality restaurant operations.

9. Manage examples of excellent performance and amazing cases.

10. Drive revenue and profit by developing and implementing marketing strategies that align with the company’s mission and values.

11. Manage labour and food cost.

12. Maintain food safety, property safety, personal safety, and hygiene safety throughout the restaurant.

13. Lead FOH staff and ensure they receive necessary assistance during their shifts.

14. Keep learning and periodically enhance management and job skills through internal training and job rotations.

15. Recruit new employees and handle resignations and terminations.

16. Responsible for restaurant emergency respond.

有兴趣者可以填上申请表 Fill up the application form：https://masteraccount.typeform.com/to/m2SYkr2w

并把简历发到 You may send the resume to：[email protected]

关于我们 About us：https://www.dolarshop.com/cn/aboutus.php

Job Highlights

• Pre-opening team
• Dynamic work environment
• Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities

• Responsible in leading the operations of the Guest Services Department (Front Desk, Concierge, Bell, Driveway, Communication Centre) in support of the Guest Services Manager.
• Ensure the guest journey from the moment of reservation till beyond checkout is in line with the Artyzen Hotels and Resorts experience. This includes the reservations, pre-arrival, and post arrival communication with the guest.
• Implement a consistent guest recognition program and ensure that all information gathered on the guests is correctly recorded in the guest profile and that this is updated regularly.
• Ensure that the Department Operational Budget is strictly adhered to.
• Monitor service and Operation standards in the hotel.
• Support Host needs in other departments based on the hotel priorities and anticipated business levels.
• Be available and on duty during peak periods (frequently opening and closing the operation)
• Conduct frequent and thorough room inspections in liaison with Housekeeping.
• Accept requests from guests regarding assistance with obtaining transportation, baggage handling, limousine transfer and local area knowledge.
• Establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Guest Services.
• Be personally and frequently verify that guest’s check-in / out are receiving the best possible service.
• Ensure the Guest Services Department meets quality and internal standards. Identify process improvements and best practices. Provide feedback and develop processes to improve the guest experience.
• Ensure corrective training is implemented based on the feedback received
• Maintain standards of guest service quality. Analyze response time to guest’s requests for items and maintenance requests and highlight any issues to the respective department head.
• Ensure that the Guest Services team projects a warm, professional and welcome image.
• Collaborate with Guest Services Manager in preparation of annual department operating budget: Monitor monthly expenses, with emphasis on wages, variances, assisting in preparing schedules, ordering, inventory management, and other administrative duties as needed.
• To undertake any other reasonable task or request as directed by the management.

Requirements

• Higher diploma or degree holder in Hospitality, Hotel Management or an equivalent qualification
• Minimum of two years of previous experience in a front office supervisory in an established or luxury/upscale or boutique hotel.
• managerial position, preferably from an international luxury hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible as part of the pre-opening team
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Assist in the smooth daily operations of the food and beverage department, ensuring high-quality service and customer satisfaction. Collaborate with the chef and kitchen staff in food preparation and presentation. Manage inventory levels, track stock, and place orders as needed. Develop and maintain positive relationships with suppliers to secure the best quality and pricing. Provide excellent customer service, handle inquiries, process orders, and coordinate deliveries. The successful completion of this career trial will reflect the F&B Manager's ability to handle key responsibilities in this role and contribute effectively to our organization's F&B operations.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team