Total 6,551 assistant hr manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Restaurant Manager / Assistant Restaurant Manager

Job Purpose:

To manage outlet operations and ensure profitability and operational efficiency of the outlet.

Key Responsibilities:

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

Financial Assistance:

· Achieve Business KPIs set by management.

· Achieve monthly sales target and report daily sales and cost of labour of the outlet to the office.

· Ensure that the outlet budget is strictly adhered to and that all costs are controlled including Shop Expense, Cost of Goods & Cost of Labour.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of dining vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet.

· Verify & process daily and monthly payroll.

Skills:

• At least ‘O’ Level/ Higher NITEC/ Professional Certificate in F&B management

Experience:

• At least 2 years of experience in management of Food and Service Operations

Locations:

Holland Village / One Asia Square.

*Possition for Management Trainee is also available.

Please send your updated resume today to [email protected]

Job Description

RESPONSIBILITIES

• Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate

• Create and execute work plans for publicity and/or marketing campaigns and events

• Work with internal and external teams to review and deliver solutions to ensure budget and timeline are managed, while maintaining a fair and respectful working workflow for all team players

• Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude

SKILLS

• Excellent communication skills and the ability to anticipate the needs of customers

• Must demonstrate strong analytical thinking skills

• Should possess strong problem solving skills and the ability to make sound judgement calls

• Superior organisational and time management skills

• Knowledge of customer service programs and databases, or the ability to learn new software quickly

• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience

• Independent, reliable and self-motivated.

• Customer Oriented

Why HAZUKIDO?

Hazukido is a world-renowned croissant chain in Asia. Hazukido insists on the Shokunin spirit of Japan, selecting the highest quality ingredients. It is famous for its exclusive folding technique, enabling the creation of a complex texture in the mouth with a crispy outer layer and a soft inner layer. With locations in Asia and Canada, it has achieved an astonishing annual sales record of 100 million croissants.

HAZUKIDO in Singapore

We have launched our flagship store in Takashimaya Shopping Centre this July, and we are opening a second store by November. As the master franchise of the Hazukido brand, we harbor great ambitions for the brand with a structured expansion plan. As we prepare to launch our flagship Hazukido store, we are seeking a dynamic and experienced leader to join our team as the Store Manager of our new outlet. Join this founding team for an amazing opportunity to grow your career.

Exciting rewards in stored for the founding team!

• Base salary: S3,200 to $3,800, depending on experience
• Quarterly sales commission upside
• Variable bonus eligible based on performance
• Accelerated growth: Promoted to Area Manager based on ambition and expansion plans
• Hone your entrepreneurial skills with opportunities to play a key role in R&D, marketing, and brand expansion

Overview of the Store Manager role

We are looking for a passionate and results-driven Store Manager to participate in the successful opening of our 2nd store and ongoing operations of our Hazukido stores. The ideal candidate will have a proven background in food retail management, a good track record of achieving sales targets, and strong leadership skills. This individual will play a pivotal role in ensuring the smooth day-to-day operations of the Hazukido store, delivering outstanding customer service, growing an engaged team, and driving profitability.

Responsibilities:

Operational Excellence

• Oversee the overall operations of the Hazukido stores, ensuring compliance with health, safety, and Halal regulations, cleanliness, and quality standards.
• Manage inventory, stock levels, and ordering to meet customer demand while minimizing waste.

Team Leadership

• Recruit, train, and supervise a team of dedicated staff to deliver exceptional customer service.
• Manage staff scheduling and contingency manpower planning with Store Manager peers.

Customer Excellence

• Create a welcoming and customer-centric atmosphere that aligns with the Hazukido brand.
• Implement strategies to drive customer loyalty and repeat business.

Sales and Marketing

• Develop and execute sales strategies to achieve revenue targets and maximize profitability.
• Grow our presence and sales through optimal management of various payment and delivery platforms

Qualifications & Requirements

• Candidates must have legal working rights in Singapore - Singaporeans and SPR.
• Proven experience in food retail management, preferably in a high-volume and fast-paced environment.
• Prior experience in a bakery or cloud kitchen/ online delivery set-up will be a plus.
• Good track record of achieving and exceeding sales targets.
• Strong interpersonal skills with the ability to motivate and inspire a diverse team.
• Understanding of inventory management and ordering processes.
• Customer-focused mindset with a commitment to delivering outstanding service.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Knowledge of health, safety, and Halal regulations in the food industry.
• Completed all relevant F&B certifications or courses.

If you are a results-oriented individual with a passion for the food industry and a drive to succeed, we invite you to apply for the Hazukido Store Manager position. Join us in bringing the exquisite taste of Hazukido croissants to our valued customers and be a key player in the success of our exciting new venture.

Need more information?

For information on Hazukido Singapore, contact us at [email protected].

Job Description

RESPONSIBILITIES

• Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate

• Create and execute work plans for publicity and/or marketing campaigns and events

• Work with internal and external teams to review and deliver solutions to ensure budget and timeline are managed, while maintaining a fair and respectful working workflow for all team players

• Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude

SKILLS

• Excellent communication skills and the ability to anticipate the needs of customers

• Must demonstrate strong analytical thinking skills

• Should possess strong problem solving skills and the ability to make sound judgement calls

• Superior organisational and time management skills

• Knowledge of customer service programs and databases, or the ability to learn new software quickly

• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience

• Independent, reliable and self-motivated.

• Customer Oriented

Job Description

• Industry/ Organization Type: Textile and Apparel Manufacturer
• Position Title: Accounts & Finance Manager
• Working Location: North-East -Tai Seng (Walking distance from MRT to the company)
• Working Hours: 5 days / Mon to Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for Listed Company financial accounting & reporting of local & offshore entities
• Review financial accounting and reporting monthly for listed entities as assigned
• Perform monthly consolidation of local and foreign listed entities
• Continuously improve and optimize financial workflows
• Prepare budget and forecast reports
• Prepare annual financial statements, quarterly GST filings, and inventory costing sheets
• Handle AR functions including submission of export trade financing documents
• Monitoring on-time and accurate payment from buyers (including claims)
• Maintaining working relationships with banks pertaining to all export procedures and documents
• To record all invoices to the customers and to daily track all payments from the buyers
• Preparation of weekly AR report to the Management
• Support external audit requirements
• Collaborate with tax agents and support tax filing processes
• Assist with corporate secretarial matters
• Manage government grant applications & survey submission
• Assist in Half-Year and Year-End Audit
• Analyse Business financials

APPLY NOW!!!

• Degree in Accounting / Finance
• Min. 5 years of working experience in related field
• Prior experience in a publicly listed company and a solid understanding of Taxation is a plus
• Able to manage complete sets of accounts and conduct group consolidation for multiple entities
• Proven experience in finance, including interaction with bankers and handling trade financing matters
• Proficiency in financial forecasting and data analysis
• Might require working OT during month-end or audit period depending on the situation
• Occasional Travel required if any

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65868 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description & Requirements

· Promote Sales initiatives and create interest among customers to place the order

· Able to handle and oversee inhouse and sales

· Build new customer base to maximize sales.

· Retain existing customers by providing prompt customer services.

· Ensure Timely Progression of daily sales target

· Ability to handle loading and unloading of goods during work

· Must be able to work on both Saturday, Sunday and Public holiday, off day will be on weekdays only.

· Working hours from 3pm to 11pm for 6 Days a week.

· Able to works in foreign workers environment and handle them

· Oversee daily restaurant operations, ensuring efficiency and quality service.

· Manage staff schedules and oversee the hiring, training, and development of team members.

· Monitor inventory levels and place orders for food, beverages, and supplies.

· Prepare and manage budgets, monitor expenses, and optimize profitability.

· Analyze financial reports to identify areas for improvement.

· Implement cost-control measures to minimize waste and increase revenue.

· Ensure high standards of customer service and satisfaction.

· Address customer complaints and resolve issues promptly.

· Develop strategies to enhance the dining experience.

· Lead and motivate the team to maintain a positive work environment.

· Conduct regular performance evaluations and provide feedback.

· Organize team meetings to communicate goals and updates.

· Ensure compliance with health and safety regulations, food safety standards, and licensing requirements.

· Implement and maintain cleanliness and sanitation protocols.

· Train staff on safety practices and emergency procedures.

· Collaborate with marketing teams to promote the restaurant and attract customers.

· Plan and execute special events, promotions, and menu changes.

· Engage with the local community and build partnerships.

· Work with chefs to create and update the menu based on customer preferences and seasonal availability.

· Monitor food quality and presentation standards.

· Prepare reports on sales, labor, and other operational metrics.

· Use data analysis to make informed decisions for improvements.

Qualifications:

-Strong leadership, communication, and organizational skills.

-Ability to work in a high-pressure environment while maintaining attention to detail.

-Flexibility to work evenings, weekends, and holidays as required.

Benefits:

- Staff Meal provided.

- transport claimable to and from work place to home.

- Salary S$3,000 to S$4,500.

- Immediate candidates are preferred.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Primarily, Teaching Assistants will be responsible for the following duties:

1. Support the design, optimization and conduct of practical classes in the undergraduate programmes;
2. Adaptation of course materials towards blended learning;
3. Facilitation of collaborative learning workshops;
4. Support the design, optimization and co-ordination of experiential learning in the undergraduate programmes;
5. Support course coordinators in managing communication and administrative needs of courses;
6. Support department-led pedagogical research.

The specific areas of expertise we are currently looking for include knowledge and practical skills in aspects of pharmacy and pharmacy practice. Candidates with the proficiency in creating online contents and improving user interface will be considered favourably.

Qualifications

Qualifications / Discipline:

Candidates must possess either a Bachelor or Master’s degree in Pharmacy or other related fields. Pharmacists with entry-to-practice degrees such as M.Pharm. or Pharm.D. are also acceptable.

Skills:

Ability to perform and teach the following pharmacy practice skills including medication reconciliation, medication review, dispensing, patient counseling, managing minor ailments, and providing drug information.

Experience:

Prior experience in teaching or mentoring students (especially in Institutes of Higher Learning) will be considered an advantage.

Roles & Responsibilities

Job Description

• Food preparation & assist Cook for some dishes cooking

• Ability to manage the entire station independently

• Support the main Cook

• Take responsibility for receiving and safe storage of food ingredients

• Ensure first in first out (FIFO) practices are used in the restaurant

• Maintaining of equipment and kitchen facilities & Cleanliness

• To be responsible for personal hygiene and grooming

Requirements :

• min. 1 years of cooking experience in Mixed Veg/ Chinese Cooking

• Positive attitude and willingness to learn

• Posses valid Singapore Food Hygiene Certificate (if any)

• Able to work in fast-paced F&B environment

• Able to commit weekends and public holidays (if any)

• Good team player and outgoing

• Able to be versatile and multitasking

• Able to handle heavy stuffs

• Timing/Shifts : 6 Days Week, 0000-0900hrs (Incl. Sat/Sun/PHs if any) – 9 hrs/day (Incl. Break Time)

• ***5 days week remuneration is also available; due to working hours & package are different, can enquiry during interview)

Location : PSA Canteens – 33 Harbour Drive Pasir Panjang Terminal Building 1 S(117606)

• MRT : Haw Par Villa (CC25) / Pasir Panjang (CC26)

Benefits:

• Employee discount under all company’s F&B outlets

• Professional development / Career Progression

• Working meals provided

• Medical claims (Capped at $150/annum)

Remuneration : $2,200 + Midnight Shift Allowance $300

Basic - $1,270 (OT $10/hr)

Transport - $300

Laundry - $200

Shift Allw - $300

Misc. Allw - $300

Mobile Data - $30

To apply, please ensure your resume includes:

- Your expected salary range

- Relevant experience from your last job (or most recent relevant position)

Please email your updated resume to: [email protected]

This will help us process your application efficiently.

Responsibilities

• Assist the Operations Manager in planning and coordinating daily clinic activities and resource utilization for efficient management.
• Supervise a team of non-executive operations and ancillary staff.
• Foster effective collaboration between the clinic operation team and other departments, clinics, and service partners to support patient care and implement new initiatives.

Requirements

• Min degree in any courses
• Min 2 years of healthcare operation exp

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Overview – Assistant Restaurant Manager

Customer service-focused professional with a passion for leading operations to deliver excellent customer experiences and positive team outcomes. The Assistant Restaurant Manager (ARM) is the custodian of the restaurant in an operational second-in-charge function to the Restaurant Manager.

The ARM is expected to manage through the team and whilst they will understand how all the tasks involved are necessary to achieve these outcomes, they are expected to sufficiently delegate and coordinate the completion of these tasks throughout the team based on the individuals’ strengths.

The ARM is expected to be the bridge between three stakeholders: senior management, junior team members, and customers.

The ARM must seek to understand and balance the perspectives, and pressures, of all stakeholders, whilst displaying the confidence to advocate to either stakeholder on behalf of the other.

The ARM must display the following:

• Can-do attitude
• Confidence to articulate themselves respectfully to their audience
• Ability to give and receive feedback, regularly
• Ability to lead by example
• Ability to multitask and learn skills normally outside of the immediate tasks
• Ability to work under pressure while remaining calm and focused
• Ability to be an arbiter for quality control
• Ability to lead with high standards of personal integrity and professionalism
• Leads with common sense for the greater good of the organization

The responsibilities of the ARM are varied and encompass the following four areas of business impact:

1) Operational Excellence

Sufficient planning is conducted to ensure the restaurant has all the materials and tools it needs to deliver an exceptional customer experience every time.

2) People Excellence

Ensures the outlet team is a disciplined, well-trained, highly functional team with a positive team culture that radiates to customers. The ARM does this by communicating direction (the “where we are going”), the “why”, building alignment, and instilling commitment in their team. The ARM regularly gives and receives feedback from their team and seniors and is a role model for their team.

3) Customer Excellence

The customer receives consistently excellent experience, every time in alignment with our hospitality SOPs.

4) Business Excellence

Company resources are used frugally, and recipes are consistently delivered. Identifies opportunities to make cost savings that will not result in erosion of customer experience.

• Position : Operations Manager (Health & Fitness/Sports Management) – Up to $6,500 + Bonus
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
• Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Requirements:

• Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
• Demonstrated strong leadership skills with a focus on integrity and accountability.
• Candidates who can start immediately or within short notice will have an advantage
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description

• Industry/ Organization Type: F&B
• Position Title: Central Kitchen Manager cum F&B Chef
• Working Location: Woodlands
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations of the central kitchen, ensuring efficient production processes.
• Develop and implement standard operating procedures (SOPs) to ensure consistency and quality of food products.
• Monitor overall production output levels and coordinate maintenance or repairs of kitchen equipment as needed.
• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.
• Direct all kitchen activities, including food preparation, cooking, portioning, packaging, and production scheduling.
• Design and develop both seasonal and permanent menus that align with company standards, customer preferences, and dietary requirements.
• Oversee inventory levels, order ingredients, and manage supplier relationships to ensure optimal stock levels.
• Prepare and manage the central kitchen’s budget, including labour, supplies, and equipment costs.
• Any other ad-hoc duties assigned.

APPLY NOW!!!

• Bachelor’s Degree in Culinary Arts, Hospitality Management, or related.
• Has 5 years of experience in a similar role, preferably in a central kitchen or large-scale food production environment.
• Professional culinary experience, including at least 3 years of experience in a chef/senior chef role.
• Strong knowledge of food safety regulations, HACCP standards, and SFA compliances.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69405 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Killiney Cafe located near Ubi MRT station and Expo MRT station is seeking for Full Time Kitchen Helper / Kitchen Assistant.

Working hours: 7 am to 1 pm or 7:30 am to 1:30 pm

6 day work week, either sat or sun off

Salary: $1600 + $200 allowance = $1800

Job Responsibilities:

• Bread toasting
• Noodle cooking
• Food preparation such as peel hard boiled egg
• Maintenance of outlet cleanliness such sweep and mop floor, wipe tables and wipe utensils
• Dish washing

Requirements:

• Only Singapore and PR
• Preferably with 1 year F&B experience
• No experience will also be considered

Benefits:

• Performance allowance
• Sales allowance
• Bonus
• Annual leave
• Sick Leave
• Staff meals provided
• Medical benefits

Interested candidate, pls whatapps 96731313. Thanks!

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• Jurong East

JOB REQUIREMENTS:

• Min N level

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road. The hotel is a Pastry Chef de Partie for their hotel culinary team, supporting their banquet, buffet and lounge departments.

What will you be doing?

• Preparing a wide variety of pastries, cakes, and desserts efficiently, economically, and hygienically, following standard recipes and guidelines.
• Assisting the Sous Chef in the daily operations of the pastry kitchen, ensuring high standards of food preparation and presentation.
• Planning, preparing, and delivering high-quality pastry and baked goods for various outlets and events.
• Ensuring consistency by working according to recipes, plating standards, and preparation guides.
• Maintaining cleanliness and hygiene in accordance with established standards.
• Ensuring compliance with all HACCP requirements in the kitchen.
• Correctly using all kitchen equipment, tools, and machines related to pastry production.
• Assisting with off-site pastry events when required.
• Completing tasks outside of the pastry kitchen as needed.
• Assisting in inventory management, ensuring the availability of ingredients and supplies.
• Being aware of the business’s occupancy, events, and forecasts to adjust pastry production accordingly.
• Assisting in menu creation and development as requested by the Sous Chef.
• Responding efficiently to guest requests and ensuring a positive experience.
• Adapting to changes in kitchen operations and learning new techniques or skills as required.
• Ensuring all team members follow established kitchen procedures and hygiene standards.
• Coordinating and participating in all pastry production activities in the kitchen.
• Checking and preparing ingredients for daily menus and seasonal specials, adhering to portion control and cost management.
• Monitoring the quality and quantity of food to ensure efficient use of ingredients.
• Supervising the pastry team to ensure food is prepared to the highest standard, and making adjustments when necessary.
• Ensuring that all pastry operations run smoothly and items are prepared in a timely manner.
• Promoting teamwork and contributing to the achievement of kitchen goals and standards.
• Performing other reasonable duties as required.

What we are looking for:

• A high school diploma or equivalent culinary qualification, specialisation in Pastry is welcome.
• At least 3 years of experience in a 5-star hotel in a pastry role.
• Valid Food Hygiene certification.
• Expertise in pastry, bread baking, and chocolate making techniques.
• Ability to work with various ingredients and products, ensuring top quality.
• Strong time management and organizational skills to prioritize and complete tasks efficiently.
• Ability to work well under pressure in a fast-paced, hot, and occasionally noisy kitchen environment.
• Leadership and training skills to manage and develop team members.
• Knowledge of HACCP and food safety practices.

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road. The hotel is hiring a Food & Beverage (F&B) Supervisor to support their dining venues (banquet, lobby lounge and/or buffet restaurant).

The F&B Supervisor is responsible for ensuring efficient and professional service in the restaurant, while maintaining strict cost and inventory control to achieve the restaurants financial targets. This role directly supervises team members, ensuring that all guests receive excellent service in line with established standards, policies, and procedures.

What will I be doing?

• Maintaining a strong focus on customer service, always prioritizing guest satisfaction.
• Taking initiative to address and resolve issues, ensuring clear communication with both guests and colleagues.
• Offering suggestions and ideas to improve operational and environmental procedures.
• Actively promoting the hotels services and facilities to guests and suppliers.
• Performing duties in a way that ensures safety for both yourself and others in the workplace.
• Having a thorough knowledge of the food and beverage menu and confidently explaining menu items to guests.
• Understanding dietary requirements and providing suitable recommendations.
• Suggesting menu options that may appeal to guests from different backgrounds.
• Familiarizing yourself with menu items from other outlets and confidently recommending them to guests.
• Knowing the opening hours of all restaurants and outlets and recommending dining and city attractions to guests.
• Ensuring the restaurant is prepared to meet the standards required for breakfast, lunch, and dinner service, including reviewing reservations and coordinating with chefs.
• Confirming reservations and preparing tables for large bookings by contacting guests in advance.
• Ensuring all team members are briefed on the details of the shift and restaurant setup.
• Greeting guests with a smile, offering assistance, and introducing yourself.
• Addressing guest inquiries promptly and following up on any unresolved questions.
• Ensuring that all service procedures meet the required standards.
• Overseeing the daily staff roster, adjusting as necessary to meet business needs while maintaining service standards and budget goals.
• Controlling labor costs for each shift while ensuring guest expectations are met.
• Assisting with training team members during induction and on-the-job sessions.
• Conducting shift reviews, handovers, and briefings.
• Performing any other reasonable duties as assigned.

What are we looking for?

• 2-4 years of experience in a supervisory role in a 4- or 5-star hotel.
• Strong verbal and written English skills to meet business needs.
• A motivated and committed attitude, with enthusiasm for learning new skills to improve personal performance.
• Flexibility and a positive response to changing requirements, including the ability to perform any tasks requested.
• A team-oriented approach, demonstrating cooperation and support to achieve team goals.
• Strong leadership and training capabilities.
• An outgoing personality and willingness to work long hours when needed.