Total 75 construction safety health officer job vacancies in F&B / Tourism / Hospitality category in D03 Queenstown, Tiong Bahru

Job Specifics

• The selected candidate can be expected to be engaged up to 5 days per month.
• Working environment will be in the retail and hotel environment
• Working timing will be from Monday to Friday, 8 hours per day

Job Description

• Understanding of the basic principles and concepts of food safety, such as but not limited to hazard analysis, critical control points, preventive controls, foodborne illnesses, and food defence.
• Minimum 2-3 years’ experience in food industry (ranging from retails, hospitality and manufacturing) or involvement in food safety audits which covers basic hygiene, brand standard or HACCP audit.
• May require travelling if needed/ requested by customer.
• Work is mostly preferable to be done during the weekdays
• Familiar with the relevant regulations and standards that apply to the food industry such as hazard analysis and critical control point (HACCP) system, the Global Food Safety Initiative (GFSI), and the international organization for standardization (ISO) standards.
• Familiar with the local regulations and standards.
• Strong analytical and problem-solving skills to conduct effective and thorough audits.
• Collect, review, and verify various types of data and information, such as records, documents, procedures, policies, and test results.
• Identify, assess, and report any potential or actual food safety risks, non-conformities, or deviations from the established requirements.
• Provide constructive feedback, recommendations, and corrective actions to address any food safety issues or gaps.
• IT savvy as auditor might require to complete report using online reporting platform.
• Education background or sound knowledge in food science, microbiology, nutrition, or a related field.
• Additional certifications experience in ISO (9001, 18000, 22000), FSSAI (HYGIENE AUDITOR, FOSTAC), Servsafe, CIEH, FSSC 22000 and other relevant industry certifications is a plus point.
• May require additional training or courses in food safety auditing, management systems, Food Safety Level 1, 2 and 3 training along with the audit.
• May require travelling if needed/ requested by customer.

The Respiratory Therapist is responsible for planning, implementing, evaluating diagnostic, therapeutic respiratory care services, emergency services and special procedures in Intensive Care Units, to patients with deficiencies and abnormalities of the cardio-respiratory system, in accordance to established hospital policies, procedures, standard of care and practices.

Primary Duties and Responsibilities (80%)

To provide clinical respiratory care under the supervision of physicians and approved guidelines.

• Perform complete or modified patient respiratory assessment as required.
• Consult with physicians, other healthcare professionals regarding the patient status and care plans.
• Monitor patient’s progress and modify respiratory care plan.
• Participate in multidisciplinary patient rounds.
• Document procedures, organize and analyze data, and maintain accurate records.
• Provide and manage plans for weaning patients off ventilators and comply with clinical and service standards.
• Practice within areas of professional competence and seek clinical support from supervisor/ other healthcare professionals when appropriate
• Actively support Non Invasive Positive Pressure Ventilation and Tracheostomy patients in General Wards
• Adhere to hospital and department operating procedures in the delivery of respiratory care services.

To perform and monitor diagnostic procedures.

• Arterial Puncture and Blood Gas Analysis
• Bedside monitoring of Pulse Oximetry and End Tidal CO2 (Capnometry)
• Weaning parameters
• Hemodynamic monitoring

To perform General Therapeutics Services.

• Aerosol Therapy
• Oxygen Therapy and High Flow Nasal Cannula Oxygen Therapy
• Inhaled Nitric Oxide Therapy

To perform Special Therapeutics Services.

• Airway Care
• Mechanical Ventilation
• High Frequency Oscillation Ventilation (HFOV)
• Non-Invasive Ventilation Positive Pressure Ventilation (NIPPV)
• Continuous Positive Airway Pressure (CPAP)
• Lung Ultrasound
• ECMO monitoring

To perform Emergency and Acute Care Procedures.

• Cardiopulmonary Resuscitation (CPR)
• Intubation Assist
• Patient Intra and Inter Hospital Transport

To assist Special Procedures.

• Bronchoscopy
• Bedside Percutaneous Tracheostomy

To provide technical support to respiratory therapy equipments.

• Perform troubleshooting and basic maintenance for respiratory equipment.
• Perform required calibration and quality control procedure.
• Comply with safety regulations related to equipment and medical gases.
• Ensure proper functioning of respiratory equipment.

Secondary Duties and Responsibilities (20%)

• To collaborate with other healthcare members and participate in appropriate cross-functions improvement initiatives.
• To actively update knowledge and skills in Respiratory Therapy.
• To comply with infection control practices.
• To help in any data collection of the department.
• To help in any education of Nurses, Doctors and other healthcare professionals.
• To contribute to departmental inservice training programmes, hospital educational talks and external talks / workshops / forums / seminars.
• To perform other duties as may be assigned by Reporting Officer.

Job Specification/Requirements

Education

• Bachelor of Science in Respiratory Therapy
• Preferably Certified Respiratory Therapist or Registered Respiratory Therapist or equivalent from country of origin.

Experience

• Preferably with 3 years clinical work experience in various Intensive Care Units in a reputable hospital.

Skills

• Good communication and interpersonal skills.
• Competent in IT skills (Microsoft Excel / Word / Access / PowerPoint).
• Service oriented and customer focused.
• Result oriented and a good team player.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Reporting to the CFO, you will work in close partnership with Alexandra Hospital (AH) leadership team and department heads as trusted advisor for all financial matters. You will lead the AH Finance team in the formulation of financial plans (budgets and projections) and management reports, drive financial modelling and cost analytics to provide insights and make recommendation to meet strategic and fiscal sustainability objectives.

You will ensure that statutory reporting and financial audit deliverables are met, and to partner with cross-functional Risk teams to establish a robust and effective internal control framework in AH.

You will also be part of the Finance work group to plan, organize and implement the necessary set-up activities as AH transition to its redeveloped campus and scale in year 2028.

Job Responsibilities*

You will be responsible for the following:

• Lead the Finance team in the monthly and year end close financial reporting, statutory audit and compliance responsibility.
• Lead and drive efficient and effective annual budget and projection activities with all key stakeholders, provide insightful analysis and recommendation to guide senior management teams to make informed decision making to operationalise AH strategies.
• Conduct regular process review and simplification to the budget and accounting close processes, as well as reporting activities to achieve both Finance operational excellence and quality goals.
• Maintain oversight and management of subvention/capitation funding matters of AH, and partner with AH stakeholders to prepare effective case proposition and funding approval requests or its refinement, to address or alleviate AH’s sustainability concerns.
• Maintain oversight and carry out periodic reviews on the AH financial risk register, and to partner with Risk teams to ensure effective internal controls and governance framework are in place in AH.
• Assist or lead in ad-hoc projects.

Requirements*

• Degree in relevant Business or Finance disciplines
• Minimum 15 years of relevant work experience with at least 8 years in a supervisory or management role.
• Relevant working experience in healthcare, with knowledge in health finance and economics is preferred, and experience in digital transformation or digital application in business finance is an advantage
• Strong people management skills and track record in developing and leading effective teams through change management, and/or new set-up or reorganisation
• Strong business partnering skills and experience with cross-functional teams, senior management and stakeholders engagement
• Possess agile mindset, confidence in managing ambiguity, and excellent financial modelling and data visualizing skills
• Possess in-depth financial knowledge across financial accounting, planning and analytics as well as enterprise risk management
• Proficiency in SAP (FI-CO, MM) or S4/HANA, MS Office applications and data visualization tools

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will be responsible in providing Occupational Therapy in inpatient and/or outpatient in an integrated general hospital You will participate in administration, clinical supervision, research supervision, professional education as and when required.

Job Responsibilities

• Assess and manage patients referred for occupational therapy independently
• Implement appropriate treatment plans and comply to clinical standards
• Provide timely review of patients in the continuum of care
• Document patient’s progress and records accurately
• Manage and supervise C-reg/junior OTs where applicable.
• Involve in administrative duties such as charging, statistics collation.
• Communicate and collaborate with other healthcare members in the multi-disciplinary team
• Participate and assist in managing clinical and/or service initiatives
• Assist in providing clinical education of occupational therapy students
• Contribute to departmental in-service training programmes and hospital educational talks

Requirements

• Recognised Diploma / Degree in Occupational Therapy
• Fresh grads are welcome to apply
• Interest in working in the following areas: Geriatrics, Neurology, Orthopedics (including hand therapy) & Palliative Care, prior experience in any of these areas will be an advantage
• Good communication and interpersonal skills
• Able to work well in a team and also independently
• Competent in using Microsoft Office

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The Respiratory Therapist is responsible for planning, implementing, evaluating diagnostic, therapeutic respiratory care services, emergency services and special procedures in Intensive Care Units, to patients with deficiencies and abnormalities of the cardio-respiratory system, in accordance to established hospital policies, procedures, standard of care and practices.

Primary Duties and Responsibilities (80%)

To provide clinical respiratory care under the supervision of physicians and approved guidelines.

• Perform complete or modified patient respiratory assessment as required.
• Consult with physicians, other healthcare professionals regarding the patient status and care plans.
• Monitor patient’s progress and modify respiratory care plan.
• Participate in multidisciplinary patient rounds.
• Document procedures, organize and analyze data, and maintain accurate records.
• Provide and manage plans for weaning patients off ventilators and comply with clinical and service standards.
• Practice within areas of professional competence and seek clinical support from supervisor/ other healthcare professionals when appropriate
• Actively support Non Invasive Positive Pressure Ventilation and Tracheostomy patients in General Wards
• Adhere to hospital and department operating procedures in the delivery of respiratory care services.

To perform and monitor diagnostic procedures.

• Arterial Puncture and Blood Gas Analysis
• Bedside monitoring of Pulse Oximetry and End Tidal CO2 (Capnometry)
• Weaning parameters
• Hemodynamic monitoring

To perform General Therapeutics Services.

• Aerosol Therapy
• Oxygen Therapy and High Flow Nasal Cannula Oxygen Therapy
• Inhaled Nitric Oxide Therapy

To perform Special Therapeutics Services.

• Airway Care
• Mechanical Ventilation
• High Frequency Oscillation Ventilation (HFOV)
• Non-Invasive Ventilation Positive Pressure Ventilation (NIPPV)
• Continuous Positive Airway Pressure (CPAP)
• Lung Ultrasound
• ECMO monitoring

To perform Emergency and Acute Care Procedures.

• Cardiopulmonary Resuscitation (CPR)
• Intubation Assist
• Patient Intra and Inter Hospital Transport

To assist Special Procedures.

• Bronchoscopy
• Bedside Percutaneous Tracheostomy

To provide technical support to respiratory therapy equipments.

• Perform troubleshooting and basic maintenance for respiratory equipment.
• Perform required calibration and quality control procedure.
• Comply with safety regulations related to equipment and medical gases.
• Ensure proper functioning of respiratory equipment.

Secondary Duties and Responsibilities (20%)

• To collaborate with other healthcare members and participate in appropriate cross-functions improvement initiatives.
• To actively update knowledge and skills in Respiratory Therapy.
• To comply with infection control practices.
• To help in any data collection of the department.
• To help in any education of Nurses, Doctors and other healthcare professionals.
• To contribute to departmental inservice training programmes, hospital educational talks and external talks / workshops / forums / seminars.
• To perform other duties as may be assigned by Reporting Officer.

Job Specification/Requirements

Education

• Bachelor of Science in Respiratory Therapy
• Preferably Certified Respiratory Therapist or Registered Respiratory Therapist or equivalent from country of origin.

Experience

• Preferably with 3 years clinical work experience in various Intensive Care Units in a reputable hospital.

Skills

• Good communication and interpersonal skills.
• Competent in IT skills (Microsoft Excel / Word / Access / PowerPoint).
• Service oriented and customer focused.
• Result oriented and a good team player.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview
As a Senior / Radiographer, you are responsible for supervising, coaching and training radiographers and other staff members to render high quality imaging services. You may also be responsible for the routine management and administration of a modality/section within the department.

Job Responsibilities
Primary Responsibilities (80%)

• Perform clinical duties in general radiography and at least one advanced imaging modality (CT / MRI / Ultrasound / Mammography / Breast Imaging / Interventional Radiology)
• Administer contrast media for radiological examinations, where required
• Oversee the smooth operations within his/her section of specialised area and ensure proper usage and care of equipment of the section at all times
• Ensure quality assurance programmes are implemented and observed as well as initiate system improvement within the section
• Adhere to safe work practices especially in radiation safety and infection control
• Conduct training and coaching of radiographers
• Render prompt and courteous service delivery to external and internal customers
• Handle difficult situations like patients’ complaints and queries within the department / section promptly and effectively
• Ensure efficient patient turnaround time per examination
• Plan, organise and prioritise assigned tasks such that all are completed effectively and on time
• Motivate and counsel team members on personal and work related issues. Build upon their strengths and help improve their weaknesses for desired results

Secondary Responsibilities (20%)

• Maintain and upkeep a section with efficient work performance
• Collate and prepare statistical data of the section
• Ensure physical environment and ambience of work place adheres to corporate standards
• Perform any other duties as assigned by reporting officer/ HOD

Requirements

• Allied Health Professions Council (AHPC) registration
• Recognised Degree or Diploma in Diagnostic Radiography
• 5 years specialised experience in Mammography / Breast Imaging / Ultrasound / CT / MRI / Interventional Radiology preferred.
• Exhibit strong leadership potential.
• Compassionate and good patient care
• Good interpersonal, verbal and written communication skills
• Customer and service oriented
• Computer skills in word processing, spreadsheet and presentation software

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic individual to join our team in the workplace safety and health (WSH) role. In this role, you will support the Head of Department in the implementation of WSH programmes in EGH. You will assist to liaise with the Environment, Health & Safety (EHS) coordinator of various nesting offices/departments on the implementation and reporting of EHS. You will also be involved in liaising with the Hospital Services Planning team on the design for safety and work activities within the construction sites, including the review of risk assessment and permit to work. Additionally, you will also support in maintaining EGH’s risk registry and compliance to applicable regulations. You will be required to assist the in-house WSH training and promotion activities.

Requirements:

• Bachelor’s Degree in any discipline with at least 2 years of working experience
• Proven experience in monitoring workplace safety and health protocols, preferably in health or healthcare related field
• Valid registration as a Workplace Safety & Health Officer with Ministry of Manpower (MOM)
• Familiarisation with various safety or quality certification programmes such as ISO and safety and health management systems are preferred
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Duties and Responsibilities:

1. Manage service point operations assigned.
2. Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
3. Responsible for devising innovative services to continually improve service levels and improve patient care.
4. Responsible for achieving volume and financial targets for clinical targets assigned.
5. Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
6. Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
7. Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
8. Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
9. Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
10. Participate in committees and other tasks as assigned.
11. Job rotations to other operational areas after 3 years.

Requrement

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The incumbent is responsible for providing administrative and operational support for the Nursing Department. May handle confidential information from time to time and maintains strict confidentiality.

• Provides administrative and operational support to the Nursing Department
• Supports regular Nursing Department meetings/ trainings by making logistics arrangements.
• Process and handle finance transactions, payment and claims
• Makes arrangements for and co-ordinates meetings or events convened by the Nursing Department, and for catering requirements when necessary
• Collates and updates tracking sheets, budget, and any other clerical support to Nursing Department
• Requisites and monitor utilization of office supplies in the Nursing department
• Supports in Training and Development - coordinate department training internal/external course and provide logistics support for training setup
• Database management – maintain training records, KPIs, Policies and submit training hours to Singapore Nursing Board (SNB)
• Provides administration support for onboarding nurses such as IT and pass access
• Participates and supports in projects and events, and any other duties as and when assigned or appointed
• Provides non-clinical support in clinical areas

Requirements

• Diploma in Business Administration or equivalent
• Minimum 1 year of working experience
• Good IT skills and highly proficient in MS Office applications such MS Word, Excel, Power point
• Good oral and written communication skills
• Able to work independently in a fast paced working environment and possess good time management
• Meticulous and eye for details
• Positive work attitude and ability to work with all levels of staff

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Social Work Coordinators are integral in providing financial assistance and discharge planning support to patients. They also supporting Medical Social Workers in casework and assist in ensuring the administrative and operational running of the Department.

Responsibilities and Duties

- Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning

- Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support

- Participate in work process improvements and quality improvement projects

- Work with other departments within the hospital and with external organizations to facilitate patient care and experience

- Provide support on the administrative and operational running of the department, including managing the counter and related duties

- Supporting the department in programmes and projects

Qualifications and Requirements

• The role reports to a Medical Social Worker and will be working with the Team Leader for the Social Work Coordinators
• A minimum qualification of a Diploma is required. A Diploma in Social Work or related fields will be preferred.
• Good interpersonal and problem solving skills are necessary.
• IT knowledge and skills are necessary for the job
• Bilingual effectiveness is also crucial.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

RESPONSIBILITIES:

Accounting Duties:

Invoice Management: Create, issue, and track invoices to customers for goods or services sold on credit.

Collections: Follow up on outstanding invoices to ensure timely payment.

Credit Control: Review creditworthiness, and monitor customer payment history.

Cost Control: Implement cost-saving measures and monitor expenses to optimize profitability.

Vendor Management: Maintain vendor records, including contact information, payment terms, and credit limits.

Invoice Processing: Verify and process vendor invoices, ensuring accuracy and compliance with company policies.

Payment Processing: Schedule and process payments to vendors, ensuring timely and correct payments.

Reconciliations: Reconcile vendor accounts and bank statements to identify and resolve discrepancies.

Human Resources Duties:

Payroll Processing: Process payroll on a regular basis, ensuring accurate calculation of wages, deductions, and taxes.

Time and Attendance Tracking: Manage employees' time and attendance records, including overtime, sick leave, and vacation time.

Benefits Administration: Administer employee benefits, such as health insurance, retirement plans, and paid time off.

CPF contribution Administration: Manage the company's employees' CPF contribution

Compliance: Ensure compliance with CPF regulations and requirements.

Work Pass Applications: Assist company to apply for foreign workers' work pass

Work Pass Renewal and Cancellation: Manage the renewal and cancellation of work passes as needed.

Compliance: Ensure compliance with MOM guidelines

File Maintenance: Maintain accurate and up-to-date employee files, including personal information, employment contracts, performance reviews, and attendance records.

Data Privacy: Ensure compliance with data privacy regulations and protect employee personal information.

REQUIREMENTS:

Minimum Diploma

Able to multitask

Strong working enthusiasm

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Reporting to the Imaging Informatics Manager, the Executive Assistant will be part of the team that administers the daily operations of Radiology Information System (RIS), Picture Archival Communication System (PACS), EPIC NGEMR System and its components in the Diagnostic Imaging department. The candidate is expected to upkeep and ensure that the applications are working in requirements with departmental and operational needs to ensure efficiency and effectiveness.

Job Responsibilities

You will be responsible for the following:

1. Assist the team with day-to-day operations of RISPACS, NGEMR systems and Diagnostic Imaging equipment to users
2. Perform image amendment requests
3. Perform daily administration of PACS application and RIS modules, maintaining system and data integrity.
4. Rostered to provide 24/7 on call support on a rotational basis.
5. Communicate IT issues identified by users to vendors or respective parties involved.
6. Respond to systems related issues in a timely manner and escalate when necessary.
7. Assist department with inport and export of radiology images from private imaging centers and/or to patients
8. Assist in image or data extraction and de- identification of images based on accepted hospital policies.
9. Work with hospital IT Department, vendors, and end-users’ groups to coordinate change requests pertaining to Radiology IT systems.
10. Involved in project management and assist in system migration and implementation phases of current to incumbent system. Scope of work includes project milestones such as requirement gathering, design, testing, implementation and BAU.
11. Exciting opportunity to be part of a new initiative to augment AI into current operations
12. Perform any other duties assigned by Imaging Informatics Manager/HOD

Requirement:

• Diploma in Business IT / Information Technology/ Health Informatics/ Diagnostic Radiography or equivalent with 2 to 3 years of working experience
• Basic understanding of IT and network concepts.
• Proficient with Microsoft Office and intermediate excel skills
• Strong interpersonal, communication and written skills
• Good attitude and willing to learn new knowledge.
• Able to work independently and as a team player in a fast-paced setting.
• Willing to do on call duties and flexible in working hours as some tasks (such as system maintenance) can only be performed after office hours.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

The Physiotherapist is responsible for the assessment and management of patients referred for physiotherapy. Under supervision, assist in areas such as clinical supervision, research, professional education and induction.

Job Responsibilities

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans
• Document patient physiotherapy records accurately
• Charge patients accurately and update individual performance statistical records regularly
• Comply with clinical and service standards
• Supervise Therapist Assistants in the workgroup
• Assist with induction of new physiotherapists deployed to the workgroup
• Supervise students on clinical attachment
• Practice within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate
• Collaborate with other healthcare members and participate in multidisciplinary discussions.
• Assist and/or co-lead in projects assigned to the workgroup
• Manage and oversee therapy equipment inventory
• Review and update clinical protocols and SOPs
• Assist in developing, promoting and marketing new clinical services
• Contribute to departmental in-service training programs, hospital educational talks and external talks / workshops / forums / seminars
• Actively update physiotherapy knowledge and skills

Requirements

• Recognised Degree in Physiotherapy
• Good communication and interpersonal skills
• Service oriented and customer focused
• Team player
• 1-3 years of relevant work experience and full AHPC registration preferred

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Purpose:

The Deputy Director, Healthcare Redesign Department, is responsible for driving the implementation and adoption of technology-enabled care transformation within Alexandra Hospital. Reporting to the Clinical Director, the Deputy Director will work closely to provide intellectual and organizational leadership and to build the capabilities to execute the department’s strategic goals.

Key Responsibilities:

1. Leadership and Strategy:Provide leadership in the development and execution of strategic initiatives aimed at transforming healthcare delivery through innovative technology.
   Collaborate with the Clinical Director and other stakeholders to align departmental goals with the broader objectives of Alexandra Hospital.
   Oversee the translation of clinical research and innovation into practice and policy, focusing on pragmatic and effectiveness-implementation hybrid trials.
   
2. Stakeholder Engagement:Engage with a diverse range of internal and external stakeholders to build capacity within the health system for the effective implementation of technology-enabled care models.
   Facilitate collaboration across various departments and with external partners to ensure the successful adoption of new care models.
   
3. Project Management:Lead the planning, execution, and evaluation of projects related to healthcare redesign, ensuring that they are completed on time and within budget.
   Manage cross-functional teams, ensuring clear communication and coordination across all project phases.
   Develop and implement methods for monitoring and evaluating the effectiveness of care transformation initiatives.
   
4. Data and Knowledge Management:Strategize the use of clinical and administrative data to generate real-world evidence that informs practice, policy, and research.
   Lead efforts in knowledge translation, ensuring that data-derived insights are effectively communicated to inform clinical decision-making and policy development.
   Oversee the development of clinical guidelines and evidence synthesis to support healthcare transformation initiatives.
   
5. Education and Capacity Building:Establish and manage programs for education and capacity-building within the hospital, ensuring that staff are equipped to engage with and implement new technologies.
   Provide mentorship and guidance to team members, fostering a culture of continuous learning and innovation.
   

Qualifications:

• Advanced degree (Master's or Ph.D.) in Healthcare Management, Public Health, Health Services Research, or a related field.
• Over 15 years of experience in healthcare administration, research, or a related field, with a focus on healthcare system performance and innovation.
• Proven track record in leading cross-functional teams and managing large-scale healthcare projects.
• Experience in health system performance strategy, particularly in the context of translating research into practice.
• Strong communication skills and the ability to engage with stakeholders at all levels.

Skills:

• Strategic thinking and leadership
• Project management and organizational skills
• Strong analytical and data interpretation skills
• Knowledge translation and evidence synthesis
• Stakeholder engagement and collaboration

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team, supporting the Hospital Planning Committee to ensure that the execution, budget and quality of the developments align with the project requirements. This includes making recommendations and implementing facilities development systems to meet the vision and mission of the Campus. Additionally, you will support the Head of Department in establishing the Facilities Development department, developing Standard Operating Procedures (SOPs) and house rules.

Job requirements

• Recognised degree in Architectural, Engineering or related fields
• Minimum 12 years of related work experience with supervisory experience
• Knowledge and skills in design thinking, change management, project management, process and technology adoption methodologies
• Familiarity with hospital operations
• Excellent communication and interpersonal skills with the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges
• Proficiency in AutoCAD, Revit, BIM, Photoshop and presentation software

Overview*

Reporting to the Assistant Director, Ambulatory Operations, you will be responsible for facilitating and coordinating the management of medical specialty or departments. Key responsibilities include facilitating planning and development of clinical services, coordination in operational processes of the specialty/departments and areas assigned; and implementation of strategies and services with Clinical leads and/or HODs. The incumbent is specifically responsible for Dialysis Centre, Inpatient and Outpatient Peritoneal Dialysis services under Renal/Nephrology Departments.

Job Responsibilities*

You will be responsible for the following

Ensure department’s operational readiness

• Ensure adequate resources are provided for clinical services to perform to the expectations of patients and in alignment with Hospital’s business and financial objectives.
• Establish and update SOPs, downtime protocols and workflows in all areas of work related to renal services
• Troubleshoot and resolve operational, IT and administrative errors or issues
• Ensure department work with relevant stakeholders to manage customers’ feedback timely
• Prepare and participate in MACG’s pre-MOH inspection and MOH inspections/audits.
• Drive annual workplan and budgetary planning with multi-disciplinary team

Identify opportunities to implement or facilitate strategies with Clinical Services Director and Clinical Leads to achieve mission of the Hospital

• To drive and lead discussions, open communications and teamwork across multi-disciplinary teams
• Provide guidance and directions in management, planning, coordinating and executing strategies and workplans.
• Timely and successful implementation of new services/workflows and improvement initiatives in department.
• Participate in discussions and campus planning for new Integrated General Hospital (IGH) campus

Administration of relevant renal programmes and initiatives

• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate with MSWs to facilitate subsidy application for patients who need financial assistance
• Facilitate interim haemodialysis (HD) placement at external Dialysis Centre (DC) by working with external DC, patients/caregivers and MSWs
• Oversee Peritoneal Dialysis (PD) claims for newly initiated PD patients.

Staff Management

• To orientate and induct new staff in department
• Facilitate staff in developing relevant skillsets and competencies; and maximize their potential in their respective area of work
• To keep competency checklist updated
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements*

• 3 to 5 years of working experience in healthcare or service industry preferred.
• Degree in any discipline
• Strong communication, problem solving, presentation, negotiation and interpersonal skill
• Strong team-player, good analytical and organization skills
• Ability to multi-task and work under tight timelines
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Accounts Payable Function

· Data entry of all invoices into the system

· Consolidating of all suppliers invoices for payment at month end

· Being a key point of contact for other departments on accounting matters

· Document control – to check completeness of documents (Invoices, Delivery Order, Purchase Order, Quotation)

· Compiling, Filing and scanning of documents into server

· Processing of petty cash reimbursement

· Handle General Ledger, Monthly and Year End Closing.

· Assist in the preparation of budgeting

· Prepare monthly reporting and quarterly GST Submission

· Manage audit/tax queries and provide information as required by external auditors and tax agent

· Preparing profits & loss, balance sheets or month-end and year-end closing

Admin Function

· Assist in general admin duties of the company, eg, purchasing of stationery, filling of forms, etc.

· Covering of duties for colleagues who are on leave

Any ad-hoc assignment tasked by the head of department

Overview

Hospital Clinicians (HC) under the AH Hospital Clinical Programme (HCP) not only have depth of knowledge in their respective fields (Medicine, Surgery and Emergency & Acute Care) but also knowledge across different domains to manage patients with multiple interacting comorbidities and health/social complexities holistically, together with other members of the healthcare team to anchor broad-based care in the wards.

Job Responsibilities & Core Competencies

Core Competency A – Resuscitation and Management of the Critically Ill Patient

You will be responsible for:

• Recognising and identifying, in a timely manner, a patient who is deteriorating clinically and in need of urgent intervention
• Reliably notifying the specialist-in-charge, in a timely manner, and coordinating a team of healthcare staff to assist in the care of the patient.
• Reliably performing a targeted clinical assessment to obtain information necessary for diagnosis and subsequent management.
• Ordering initial investigations to further narrow the differential diagnosis and guide management.
• Instituting, in a timely manner, appropriate management steps to stabilise the patient.
• Reliably leading a team in performing a code based on ACLS principles, if applicable
• Initiating transfer of the patient to a higher level of care (i.e. ICU) where appropriate
• Updating the patient and/or family throughout the process and involve them in shared decision making for the care plan.

Core Competency B – Initial Evaluation & Investigation of Common Presentations in Adult Patients

You will be expected to demonstrate the knowledge, clinical skills and technical skills necessary to assess and evaluate common presentations in adult patients:

• Fever
• Chest pain
• Shortness of breath
• Abdominal pain
• Limb swelling
• Dizziness
• Falls
• Syncope
• Neurological deficits
• Headache
• Altered mental state
• Oliguria
• Acute gastrointestinal bleeding

Core Competency C – Management of Common Clinical Conditions

You will be expected to initiate provisional care plans for common clinical conditions:

• Sepsis
• Stroke
• Tachy- and Bradyarrhythmias
• Asthma/COPD
• Pulmonary embolism, deep venous thrombosis, hypercoagulable state
• Acute coronary syndrome
• Heart failure
• Fluid overload
• Poor controlled diabetes
• Hypertensive emergency
• Shock
• Electrolyte abnormalities
• Alcohol & drug overdose/intoxication
• Head injury
• Acute arthritis
• Bleeding GIT
• Management of pain
• Transfusion medicine
• End-of-life care

Core Competency D – Communication & Professionalism

You will be expected to demonstrate knowledge and skills in communication, crisis management, leadership and professionalism in the following areas:

• Advanced care planning
• Informed consent
• Shared decision making
• Communication (with patients and other healthcare professionals)
• Systems-based practice and transitions of care

Requirements

• Education, Training and Experience
• Medical staff who have completed basic specialist training and is at least Post Graduate Year (PGY) 5 of training for Singaporeans or Permanent Residents (PR) of Singapore
• For non-Singaporeans or non-PRs, the medical staff must have at least worked in a Singapore public healthcare institution for 5 years
• Professional License
• Must be registered with the Singapore Medical Council

1. Job Purpose

The Therapy Assistant is to provide assistance to therapists in clinical, administrative and technical duties and to assist in the supervision of healthcare attendants.

2. Duties and Responsibilities

Primary Responsibilities and Duties

• Assist the therapist in setting up / supervising / assisting patients in the performance of therapeutic activities / exercises
• Assist the therapist in setting up treatment areas/ gyms/ clinics in preparation for patient use
• Assist the therapist in setting up modalities/ therapeutic equipment and supervising patients on them.
• Assist in conducting group therapy exercises with supervision of the therapist
• Tidy therapy area and assist with cleaning duties.
• Co-ordinate portering of patients to and from the department for therapy in the area of work, and porter patients if necessary.
• Assist with overseeing of Healthcare Attendant duties/ portering assignment in Rehab area

Secondary Responsibilities and Duties

• Perform inventory checks of equipment / supplies / forms and managing inventory lists
• Perform photocopying, binding, filing and distribution of documents and forms.
• Perform basic data entry and data retrieval using relevant computer programmes.
• Maintain therapeutic equipment and devices
• Assist in orientation and induction of new therapy assistants.
• Handle enquiries, answer phone calls, record and convey messages

3. Job Specification/Requirements

• Minimum GCE ‘N’ level
• Service oriented and patient focused
• Good communication and interpersonal skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Manage service point operations assigned

• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
• Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Ensure that workflows for new and existing services are reviewed, optimised and streamlined.

Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets

• Responsible for devising innovative services to continually improve service levels and delight patients.

Involvement in Campus development workshops and planning.

• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.
• Manage Service Associates (SAs) providing services in service points, as the Reporting officer
• Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Participate in committees and other tasks as assigned.

Requirements
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry

• Healthcare operational experience will be advantageous

• At least 4 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact [email protected] to understand more on the role. Please indicate the position that you are interested in the subject heading

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will be responsible in providing Occupational Therapy in inpatient and/or outpatient in an integrated general hospital You will participate in administration, clinical supervision, research supervision, professional education as and when required.

Job Responsibilities

• Assess and manage patients referred for occupational therapy independently
• Implement appropriate treatment plans and comply to clinical standards
• Provide timely review of patients in the continuum of care
• Document patient’s progress and records accurately
• Manage and supervise C-reg/junior OTs where applicable.
• Involve in administrative duties such as charging, statistics collation.
• Communicate and collaborate with other healthcare members in the multi-disciplinary team
• Participate and assist in managing clinical and/or service initiatives
• Assist in providing clinical education of occupational therapy students
• Contribute to departmental in-service training programmes and hospital educational talks

Requirements

• Recognised Diploma / Degree in Occupational Therapy
• Fresh grads are welcome to apply
• Interest in working in the following areas: Geriatrics, Neurology, Orthopedics (including hand therapy) & Palliative Care, prior experience in any of these areas will be an advantage
• Good communication and interpersonal skills
• Able to work well in a team and also independently
• Competent in using Microsoft Office

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.