Total 841 customer service job vacancies in F&B / Tourism / Hospitality category in Singapore

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

◆Job Description & Requirements

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

• Providing excellent customer service
• Able to do BOH and FOH
• Preparing food items according to established recipes and standards.
• Adhering to food safety and hygiene standards at all times.
• Handling cash transactions and payments
• Performing regular cleaning of the store
• Packing and preparing deliveries for food delivery platforms
• Assisting with other tasks and duties as assigned by manager

Benefits :

• Daily Targets Incentives
• Sign up Bonus
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Training Provided
• Career Advancement Opportunities
• Generous Annual Leave

• Split-shift work, 6 days per week (including weekends and holidays) ; 10:30AM – 2:30PM, 5:00PM – 9:30PM
• Chinese restaurant, requires handling of pork and beef
• Duties includes, but not limited to, cashiering, order-taking, serving of food and beverages, replenishing of station, and grab and go area
• Able to handle a high volume of orders and ensure that customers have the right orders
• Assist kitchen staff with food preparation duties when needed
• Assist the outlet in meeting its sales goals
• Maintain a clean and safe work area adhering to food safety and health standards
• To perform any other duties required and assigned by immediate supervisors or representatives of the management
• Able to speak and write basic Mandarin is a plus

Responsibilities:
• Greet customers, make suggestions, and present the menu
• Take orders and send them to kitchen staff via POS system
• Ensure quality service in the dining room and when serving meals
• Prepare order bills, receive payment, make the change to orders, and assist in the opening & closing
• Take reservations and greet the take-out counter customers
• Organize your work and work area professionally
• Clean and clear the dining room tables
• Do all other tasks as required by the Manager

Requirements:

- With some relevant experience in F&B Service.

- Training will be provided.

- Willing to learn

- Excellent customer service and hospitality skills

- Good communication and interpersonal skills

- Positive and approachable attitude

Work Schedule:

- Able to commit 3 to 4 days per week (including one weekend)

- Working hours

Full day: 10.30 am to 9.30 pm/10 pm (Break time from 3.30 pm to 4.30 pm)

Half day: 10.30 am to 3.00 pm or 5.00 pm to 9.30 pm/10.00 pm

- Staff Meal Provided (Full day shift)

Salary:

^ Hourly Rate: from Monday to Sunday = $10 - $12 (based on experience)

Public Holiday = $15 - $18 (1.5 of the respective rate)

Location:

# Star Vista

# Millenia Walk

Able to start work immediately.

WHAT’S THE JOB?

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Service Attendant, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes

YOUR DAY-TO-DAY

• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Communicates to his/her superior any difficulties, guest comments and other relevant information
• Attends and participates in training sessions as schedule
• Grooming is impeccable and in accordance with Hotel’s grooming standards
• Outlet equipment is clean, polished, sorted and stored
• Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
• Food orders are taken and processed accurately
• Coffee and tea is served hot and in accordance with standard
• Working areas are cleaned and re-set quickly

Benefits Summary

• Government Healthcare Sector
• Up $2500 + AWS + Bonus
• Full Time Company Benefit Entitlements
• Stable career opportunity

Job Responsibilities

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services / programme.
• Ad hoc duties as assigned by supervisor.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

OVERALL JOB RESPONSIBILITY

• To engage customers and/or caregivers to identify their needs and provide them with relevant information and signpost them to the appropriate parties for support
• To provide administrative support for the operations of the Governance and Service Excellence Division

DUTIES & RESPONSIBILITIES

• Provide information to persons with disabilities, caregivers and other persons visiting the Information and Career Centre of the Enabling Village
• Attend to enquiries relating to SG Enable and other schemes and services
• Support Business Units in first-level screening of application for SG Enable’s schemes and services
• Conduct first level assessment of client’s needs before referring them to the relevant parties for assistance.
• Document the details of enquiries received and advice given
• Assist in compiling the monthly reports for enquiries received by the Information and Career Centre
• Man the inbox for the Information and Career Centre
• Assist in record keeping and archiving
• Assist in updating the escalation list for the points of contact in Business units (BU) for public enquiries
• Follow up with Business Units to close outstanding enquiries
• Provide support for division’s initiatives and events as necessary
• Any other duties highlighted by the Company

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

• Diploma in any discipline
• Able to use MS Office applications
• Customer service experience
• Good communication skills
• Confident in interacting with different stakeholders
• Meticulous
• Mature and able to work independently and in a team
• Service-oriented

This position will be on 1-Year contract in the first instance, subject to renewal or conversion to permanent position.

Send your resume to us via email at [email protected] .

Please state in your detailed resume your :

• current and expected salaries and annual package
• reason for leaving your current employment (if applicable)

We regret that only shortlisted candidates will be informed.

• Providing excellent customer service
• Able to do BOH and FOH
• Preparing food items according to established recipes and standards.
• Adhering to food safety and hygiene standards at all times.
• Handling cash transactions and payments
• Performing regular cleaning of the store
• Packing and preparing deliveries for food delivery platforms
• Assisting with other tasks and duties as assigned by manager

Benefits :

• Daily Targets Incentives
• Sign up Bonus
• Referral Incentives
• Yearly Performance Bonuses
• Medical Benefits
• Training Provided
• Career Advancement Opportunities
• Generous Annual Leave

Based in the Singapore headquarters office, this role will report to the SVP/Head of Group Strategic Communications and Branding, co-leading the strategy and execution of our Group’s branding and customer experience efforts. We are looking for a talented and passionate senior branding professional to join the team as a Group AVP/ VP of Branding & Customer Experience. You are customer-centric, entrepreneurial, resourceful, meticulous and organised in the face of multiple and competing priorities. You understand how to strike a fine balance across data, insights and creativity to continue to help build the Frasers Property brand and add value to the business. You are a change advocate and interested in joining a fast-paced and highly-matrixed, multinational organisation, to inspire, partner and support a talented team of marketers and brand specialists focused on delivering creative and impactful solutions.

Brand management

• Work closely with the SVP/ Head of Group Strategic Communications & Branding, to develop and manage the brand strategy development and execution, as well as to collaborate with the businesses to build the Frasers Property brand across platforms, ensuring consistency and alignment with Frasers Property’s brand guidelines. Further refine the branding elements across platforms where relevant.
• Lead inspiring corporate brand campaigns and corporate marketing partnerships.
• Media campaign planning and execution.
• Play a key analytical role in establishing metrics for the purpose of measuring campaign effectiveness against KPI’s. Establish a process for benchmarking the brand’s performance in order to ensure campaigns are customer-centric, relevant and competitive.
• Co-manage the Group’s annual report development.
• Project manage and liaise with other teams to create engaging collateral in support of Group-led campaigns and initiatives.
• Contribute towards mentoring and developing other members of the branding function.
• Co-own the social media strategy and lead the social media agency relationship.
• Prepare regular progress reports for leadership teams on both business-as-usual and strategic activities, sourcing analytics where appropriate to demonstrate return on investment.

Customer experience

• Oversee the Group strategy and development of customer experience at Frasers Property, aligning with leaders on the goals and measure of CX through NPS and other relevant means.
• Counsel in the design and enhancements of customer journeys in partnership with key stakeholders in businesses who require support, in order to reduce friction and increase customer delight.
• Build a streamlined customer experience across departments, or asset classes where required.
• Establish ways to increase customer satisfaction and build brand loyalty.

Requirements :

• Bachelor’s Degree in Marketing or related field.
• 12-15 years’ experience within Branding, Marketing and Customer Experience field, having worked in-house and/or in an agency environment.
• Operates calmly as a mature team lead and team player with strong leadership skills to ensure a high level of output and strategic objectives are achieved. Able to navigate in an agile / matrix working environment, collaborating well to establish solid working relationships with cross-functional internal stakeholders at different levels and across multiple markets, while building extensive networks. Therefore, advantage with international exposure and understanding geographical diversity and needs.
• Excellent time management and organisational skills; ability to manage multiple assignments in a deadline-driven environment while maintaining a positive attitude.
• Must be highly detail-oriented, with an ability to think creatively/constructively in a pressured environment and possess a strong drive for results.
• Flexible project management style with the ability to quickly adapt and effect change efficiently.
• A self-starter with a positive, team-oriented attitude with exceptional communication/ interpersonal skills to clearly articulate ideas, frame problems and offer solutions.
• Strong English written and verbal proficiency including copywriting and editing for campaigns and creatives.
• Demonstrate strong digital and social media skills and experience. Branding and martech understanding and application are an advantage.

• Providing excellent customer service
• Preparing food items according to established recipes and standards.
• Adhering to food safety and hygiene standards at all times.
• Able to do FOH and BOH
• Handling cash transactions and payments
• Performing regular cleaning of the food store
• Packing and preparing deliveries for food deliveries
• Assisting with other tasks and duties as - assigned by management.

• Basic Salary + Fixed Allowances (UP$2700) + Incentive

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 10am – 10pm / 11pm – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

• On-Job Training Provided

Job Scope

• Greet customers.
• Attend to customer needs & requests in a pleasant manner.
• Serving, taking orders & clearing tables.
• Provide good customer service.
• Promote menu items.
• Restaurant Daily Opening / Closing duties.
• Cashiering duties.
• Be able to handle your assigned table of customers confidently.
• Other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 0 – 2 years related experience in F&B

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R23112637

EA Personnel: Nguyen Thi Phuong Thao

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when neccesary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R23112637

EA Personnel: Nguyen Thi Phuong Thao

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Descriptions:

1. Deliver Meal Service to patients, attend to and assist with food related concerns and queries of patients.
2. Take the patients’ meal orders using the Electronic Meal Ordering System (eMOS).
3. Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs patients.
4. Ensure accuracy of every patient’s meal orders, preference, restrictions, special requests and food allergies are properly recorded in the eMOS.
5. Clear soiled meal trays from patient rooms at the given time.
6. Attend to wards and patient’s food related issues, complaints and feedbacks. Coordinate with the Kitchen staff for follow up action and service recovery.
7. Undertake any duties as assigned by Superior.
8. Comply with all Food Hygiene and Safety practices and NEA regulations governing leanliness and hygiene.

Requirements:

• At least a Secondary Education in any discipline
• Preferably with Basic Food Hygiene cert will be an advantage
• Service oriented and good communication skills
• Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage
• Able to work on 12-hour shifts, weekends and public holidays
• 4-days work week (Total working hours is 44 hours in a week)
• Working hours 7:30am to 8:00pm
• Medical Fexible Benefit/Annual Leave/Birthday Leave/AWS/Variable Bonus

Quick Restaurant Service Crew/ Management Trainee. Full/Part Time. 6 workdays. Up to $2,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Orchard / West

Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 to 6 working days / 1 to 2 days off
- Shift schedule between 11am to 930pm

Payment
- up to $2800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week
- Weekly Payment (Every following Friday/ Sunday) – Part Time

Whatsapp Grace 87952790

About LenelS2

LenelS2 is a global leader in advanced security systems and access control solutions, providing innovative technologies that secure buildings, assets, and people worldwide. With a commitment to excellence and cutting-edge technology, LenelS2 is dedicated to delivering superior security solutions to its customers.

Role Overview

We are seeking a dynamic and experienced individual to join our team as the APAC Supply Chain & Customer Service Manager. This role is key in driving efficiency, optimizing processes and ensuring customer satisfaction across multiple domains including ‘Sales, Inventory & Operations Planning’ (SIOP), Purchasing, Customer Service, Logistics and Return Merchandise Authorization (RMA). The successful candidate will lead a team of (probably) six dedicated professionals and collaborate closely with cross-functional teams to streamline operations and enhance the overall supply chain and customer service experience.

Key Responsibilities

Supply Chain Management:

• Develop and implement strategic plans to optimize the end-to-end supply chain processes within the APAC region
• Oversee demand forecasting, inventory management and procurement activities to ensure adequate stock levels while minimizing excess inventory
• Collaborate with Sales and Operations Planning teams to align demand forecasts with production schedules and inventory targets
• Continuously monitor key performance indicators (KPI’s) and metrics to identify areas for improvement and drive operational efficiency

Customer Service Leadership:

• Lead and mentor a team of 2 customer service representatives to deliver exceptional service and support to clients across the APAC region
• Establish and maintain service level agreements (SLA’s) to meet customer expectations for order fulfillment, delivery and post-sales support
• Address escalated customer inquiries or issues promptly and effectively, striving to achieve swift resolution and customer satisfaction
• Implement/adopt tools and processes to enhance customer service operations, including CRM systems, knowledge bases and training programs

Logistics and Distribution:

• Manage transportation, warehousing and distribution activities to optimize freight costs, transit times and order accuracy
• Coordinate with logistics partners and carriers to ensure timely and cost-effective delivery of products to customers
• Implement best practices for packaging, labeling and handling of goods to minimize damages and losses during transit

Return Merchandise Authorization (RMA) Management:

• Develop and oversee RMA procedures and processes to facilitate the return, repair or replacement of defective products
• Work closely with Quality Assurance and Technical Support/Product Management teams to analyze root causes of product returns and implement corrective actions
• Monitor RMA trends and metrics to identify recurring issues and drive continuous improvement initiatives

Team Leadership and Development:

• Provide leadership, guidance and support to the supply chain and customer service team members, fostering a collaborative and high-performance culture
• Conduct regular performance evaluations, set goals and provide ongoing coaching and feedback to team members
• Identify training needs and opportunities for skill development to enhance team capabilities and effectiveness

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics or a related field. Master's degree preferred
• Minimum of 5 years of experience in supply chain management, customer service or related roles, with at least 2 years in a leadership capacity
• Proven track record of driving process improvements, cost savings and customer satisfaction in a multi-national environment
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive actionable insights
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels
• Proficiency in ERP systems (e.g. JDE, SAP) and other relevant software applications

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• Raffles Courtyard

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field or minimum of 6-12 months hands on experience in food service position, similar operations style.
• Retail or guest interaction experience.
• Food and/or beverage knowledge (personal interest/professional).

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Can work as part of a team.
• Guest and people oriented.
• Creative and open-minded.
• Flexible and adaptable to different working locations.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Working Location: Novena / Little India

Working Days: 6 days

Job Summary:

To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:

· To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance

· To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service

· To follow the procedures related to control room pertaining to meal service

· To provide excellent customer service to the patients in the wards.

· To ensure a good relation with the patients and make sure their concerns are taken care of.

· To attend to all patients complaints and feedbacks within a short period of time.

· To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:

• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

F&B Service Crew cum Cashier

Job Description & Requirements

F&B Service Crew cum Cashier

$2300

5 working days per week

11 hours per day (included 1.5 hours break)

47.5 working hours per week

Working Location: Island wide shopping mall

Responsibilities:

· To greet customers and provide good customer service

· To have good product knowledge (training provided)

· To ensure overall cleanliness of the shop at all times

· To perform duties at the cashier, ensuring that payments are charged correctly

· Perform other related tasks as assigned by managers and supervisors

Requirements:

· No Experience required, training will be provided

· Candidates who possess a Basic Food Hygiene certificate will have an added advantage.

· Team player, with a good learning attitude

We are a neighbourhood cafe looking for experienced cook with at least 3 years experience in a fast pace kitchen environment.

Candidates should be well-versed in both local Chinese "zi char" and Western cusines, and able to handle all aspects of kitchen operations and food preparations.

In addition, the candidate is also expected to assist and multi-task with front-end duties which include servicing customers and cleaning duties.

Pre-requisites:

- Min. 2-3 years F&B experience in kitchen as a cook.

- Hardworking and able to work weekends and holidays required.

- Possesses Basic Food Hygiene certification.

- Able to prepare and serve a wide varieties of local zi char and

Western cusines.

- Be a team player, friendly and outgoing disposition.