Total 4,539 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Benefits

• Government Sector
• Attractive Remuneration Package
• Salary up to $5800 / AWS /VB
• Queenstown

Responsibilities

Renal Coordinator is responsible for the administration of the renal programme which provides disease specific management for patients with chronic kidney disease (CKD Stage 1 to 5).

• Initiate, administer and implement programme in line with hospital practices, policies and protocols
• To be liaison personnel working closely with clinicians, nurses, Medical Social Workers (MSWs), and internal and external service providers to ensure smooth operational and clinical aspect of programme
• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate CKD and pre-dialysis education workshops and relevant training sessions
• Coordinate outpatient vascular access creation appointments, peritoneal dialysis (PD) catheter insertion/removal and training

Requirement

• Professional qualifications in Administration and/or Management or Degree in Nursing, Biomedical Science, Life Science or General Science
• At least 2 years prior and relevant experience in a healthcare environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

Interested candidates kindly click the APPLY NOW button or email updated resume to stephanie(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your

personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Incident Management is part of the Response and Recovery whose aim is to respond to an incident in the manner that will reduce the impact and risk to the organization as much as possible. The Incident Manager will be required to take charge of Information Security events and incidents as they occur and co-ordinate and work collaboratively with colleagues across the business to resolution.

Responsibilities:

• Establish oversight of information security events and incidents and communicate analysis, containment and remediation efforts to all business partners.
• Incident response and recovery plans will be available to use and should be maintained by the team. Any issues that require management escalation will be expected to be completed in a timely manner including all appropriate information in relation to risk and action times.
• The Incident Manager will be expected to provide status updates and post-incident reports for executives and stakeholders in non-technical terms encompassing risk, impact, likelihood, containment and remediation activities and threat actors.
• Risk management including briefing and recommending actions to executive leadership within Global Information Security and other business partners on events and incidents
• The incident manager will be part of a global 24/7 rotation and there is a requirement to work 8-10 weekends per year on an on-call basis as a primary contact and 8-10 weekends as a secondary contact. There will also be a requirement to cover the majority of US holidays.
• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Skills:

• Proven experience handling Information Security related events and incidents
• Experience in an operations focused role with an emphasis on incident response
• Demonstrable experience in the coordination of containment activities related to cyber security incidents
• Familiarity with security vulnerabilities exploits and APT tools, techniques and procedures
• Familiarity with network security vulnerabilities, exploits, malware and digital forensics desirable
• An excellent communicator who can adapt to their audience
• Decisive and can make difficult decisions in what can be a high pressure environment
• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
• Able to handle multiple competing priorities in a fast-paced environment and take action without causing an undue delay
• Supportive and can work well as part of a team as well as independently
• Ability to remain calm under pressure
• Ability to work in a strong team-orientated environment with a sense of urgency and resilience
• Must be able to think outside the box and develop solutions to accomplish seemingly impossible tasks whilst remaining risk and objective focused

Job Purpose and Impact:

The Project Management Office Manager will drive the business group’s strategic initiatives, prioritization and development of a roadmap. In this role, you will propel our strategy forward, prioritize resources, measure progress, drive accountability and a sense of urgency in the business. You will lead and facilitate complex projects by effectively leveraging organizational resources and aligning teams towards shared objectives that deliver value for our customers and drive profitable business growth.

Key Accountabilities:

• Drive PMO strategies, goals and build up the PMO portfolio, financial revenues and key stakeholders management.
• Partner with internal and senior stakeholders
• Partner with the strategy team, business and functional leaders to create a strategy execution roadmap and ensure that the project portfolio aligns with the strategy.
• Develop a framework for key strategic priorities with clear milestones and responsibilities including sequencing of capability builds and short-term and long-term initiatives.
• Develop a robust framework including metrics to evaluate the overall project portfolio, measure progress and track the impact.
• Partner with the project teams to ensure projects have robust business cases, clear project plans, right resource and are being executed on schedule and on cost.
• Provide insights to the leadership to enable rigorous and objective decision making.
• Develop and deploy best practices for managing the overall portfolio and ensure we have clear processes and governance around projects.
• Build a high performing PMO organization across APAC including recruitment, performance and talent management including overseeing team members that monitor and report on the status of projects including cost, timing and staffing.
• Co-ordinate with CFB Enterprise PMO team and other global stakeholders as required and also for sharing of best practices.
• Identify and resolve obstacles to completing project on time and to budget.
• Ensure team adheres to internal and external quality standards.
• Lead project teams, assign individual responsibilities, develop project schedules and determine resource requirements.

Qualifications:

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum of eight years of related work experience
• Other minimum qualifications may apply

Preferred Qualifications:

• Experience in leading and facilitating complex cross-functional projects
• Background industries from Food Manufacturing / Food and Beverage Products / FMCG would be a huge advantage.
• Resourceful in activating and leveraging organizational resources to effectively develop and deliver portfolio projects.
• Strong critical reasoning and business acumen to build a balanced portfolio of short-term and long-term projects that systematically advance the business strategy.
• Proven ability to embed a culture of strategy execution and cross-functional alignment deeply into the organization.
• Capable of bringing clarity and focus to top priorities in a complex operating environment
• Three years of supervisory experience

Reg No: R1442448
BeathChapman Pte Ltd
Licence no. 16S8112

The Leasing Manager is responsible for formulating and implementing effective marketing strategies to maximize rental and occupancy for assigned properties, with a focus on self-storage spaces. The role involves sourcing and developing new clientele, establishing business and pricing models, conducting market research, securing new tenants, and maintaining positive relationships with existing tenants. The Leasing and Marketing Manager plays a key role in optimizing space take-up and ensuring revenue growth for the company.

• Formulate and implement effective marketing strategies to maximize rental and occupancy for assigned properties and self-storage spaces.
• Source, develop, and establish new clientele for self-storage through various channels, including business contacts from the parent group, networking with industry users, and engaging with local communities.
• Develop business, pricing, and engagement models for various clientele.
• Monitor self-storage space take-up, understand client requirements, and suggest product changes to enhance business lines.
• Conduct market research to understand industry needs and maintain up-to-date market benchmarks for industrial properties and self-storage spaces.
• Integrate findings into the Annual Marketing Plan, subject to regular review
• Source and manage leasing pipelines to improve lead conversion for industrial space.
• Increase property occupancy by collaborating with real estate professionals, local newspapers, and other media.
• Undertake any ad-hoc tasks assigned from time to time.

We are seeking a candidate with a bachelor's degree in Marketing, Business Administration, Real Estate, or a related field, coupled with proven experience in leasing and marketing, preferably within the real estate industry. The ideal candidate will have a successful track record in developing and implementing effective marketing strategies, clientele development for self-storage spaces, and creating business and pricing models. Strong market research skills, the ability to secure new tenants, and excellent interpersonal and communication skills are essential.

If you possess these qualifications, we encourage you to apply.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23699
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

We are looking for an (Assistant) F&B Outlet Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

As an Assistant Outlet Manager, your responsibilities includes maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

You are expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Job Responsibilities

• To coordinating daily restaurant management operations.
• To deliver superior food and beverage service and maximizing customer satisfaction.
• To respond efficiently and accurately to restaurant customer complaints.
• To coordinate daily Front of the House and Back of the House restaurant operations.
• To regularly review product quality and research new vendors.
• To organize, supervise shift and prepare rostering of employees.
• To appraise staff performance and provide feedback to improve productivity.
• To estimate future needs for goods, kitchen utensils and cleaning products.
• To ensure compliance with sanitation and safety regulations.
• To manage restaurant’s good image and suggest ways to improve it.
• To control operational costs and identify measures to reduce waste.
• To create detailed reports on weekly, monthly and annual revenues and expenses.
• To promote the brand in the local community through word-of-mouth and restaurant events.
• To recommend ways to reach a broader target market.
• To train new and current employees on proper customer service practices.
• To implement policies and protocols that will maintain future restaurant operations.
• Any other tasks assigned by the Outlet Manager.

Requirements and skills

• Prior experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Prior customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable, PeachWorks and Raptor
• Strong leadership, motivational and people skills
• Acute financial management skills
• Diploma in Business Administration; Hospitality Management
• Singaporeans/PRs preferred

Please note that we are an establishment that serves pork.

Location: Islandwide

Job Discription

1. Assist the manager/assistant manager in the daily operations of the outlet.
2. Ensure guest needs are taken care of and recommend them the promotional items.
3. Responsible and accountable for all cash amounts within outlet, in the absence of manager.
4. Responsible for proper opening and closing of the outlet.
5. Managing staff and providing feedback
6. Feedback to the manager on any operational issues.

Job Requirement

1. Minimum GCE ‘N’ or ‘O’ level.
2. Professional communication skills are required.
3. Commitment to quality service, and food and beverage knowledge.

(1) Experienced in F&B operations for at least 2 years;

(2) Independent with initiative;

(3) Maintain daily and monthly reports of outlets;

(4) Preparation of profit / loss statements;

(5) Purchasing of materials if required;

(6) Sourcing for clients to rent stalls;

(7) Daily operations of outlets.

Job Description:

• Strategize and design roadmap to grow and future-proof the membership programme, from revenue generation and data management to marketing technology and member experience.
• Develop marketing automation journeys and create personalized email content on Salesforce Marketing Cloud (SFMC), perform database segmentation and run regular A/B tests to drive engagement and return stays.
• Analyse performance of membership growth and engagement, marketing automation and email campaign performance using Salesforce Marketing Cloud (SFMC), Google Analytics, Looker Studio and email deliverability tools.
• Plan and execute multi-market initiatives, both digital and offline, to acquire and engage members.
• Provide governance and training to internal stakeholders, where necessary, on the membership programme.

Job Requirements:

• Ability to thrive in a fast-paced, dynamic environment, while being detail-oriented
• Minimum 4-6 years of work experience in email marketing/marketing automation and/or loyalty programme management
• Strong copywriting skills
• Strong analytical skills
• Hands-on experience with Salesforce Marketing Cloud (SFMC) will be advantageous

Job Description

Accounting:

• Execute the monthly closing activities, journal entry posting, preparation of open item schedules, management reporting, etc.
• Liaison with global shared-service team to manage/monitor non-manufacturing and manufacturing accounting operation.
• Handle internal & external audit including financial statement preparation; main interface with auditor at working level.
• Monitor and support India’s accounting operation.
• Handle Leasing and Fixed Assets accounting.

Treasury:

• Manage treasury function including payment approval & cash flow reporting; interface with Global Treasury function and banks at working level.
• Monitor and support India’s treasury operation.

Tax:

• Manage and handle tax matter including corporate tax, GST & withholding tax reporting etc; main interface with tax authority, tax consultant at working level.
• Monitor and support India’s Tax operation.

Internal Control:

• Key responsible working level person to manage Internal Control system routine review and conduct annual Internal Control assessment.
• Provide assistance to superior, other ad-hoc activities.

Requirement

• Bachelor's Degree in Accounting with at least 5 years in Big 4 audit firm & 2 years commercial experience, with strong knowledge of IFRS & taxation.
• Treasury, Fixed Asset Management and/or International Tax experience will be an added avantage.
• Proficient in SAP S4, MS Excel, Word, etc.
• Positive team player with good communication and interpersonal skills.
• Possess strong analytical skills.
• Adept in working under pressure and tight timelines in a dynamic and fast moving environment.
• Self-motivated, meticulous and able to work independently.

The Goodburger is an exciting startup serving amazingly delicious plant-based burgers that taste like the real thing. Our mission is to drive change for a more sustainable future and kinder world... one burger at a time!

We're looking for experienced managers and leaders from the fast food / fast casual food and beverage industry to help us build an international brand that would make Singapore proud!

Key Responsibilities:

• Develop SOPs to allow the brand to expand while maintaining quality and service standards
• Assist Store managers in all aspects of their business.
• Guide Store Managers in maximizing sales and controls thus resulting in achievements of budgets.
• Work to exceed sales and targets to maximize profitability.
• Assist in the opening of new stores.
• Responsible for all aspects in the management and operations of company stores.
• Deliver on all Operational goals, focuses and KPIs.

Follow us at www.instagram.com/thegoodburgersg or www.facebook.com/thegoodburgersg

Job description

· Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.

· Ensure that the required tests and inspections are performed in accordance with the approved plan.

· Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirement

· Minimum of 10 years engineering experiences in construction industry with relevant diploma.

· Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

Job Responsibilities

Overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, managing staff, and optimising financial performance.

• Schedule and manage employee shifts efficiently to foster a positive and motivated work environment.
• Lead and supervise restaurant staff with good training.
• Monitor and manage the restaurant budget with minimise costs and optimise profitability.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Develop and implement marketing strategies and promotional events with the Marketing Department.
• Assist in store documentation and provide regular updates to upper management.
• Ensure excellent customer service and resolve issues promptly.
• Communicate effectively with staff, suppliers, and customers.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with 2 years working experience in a semi-fine dining restaurant, hospitality management and/or other related field.
• Strong leadership and team management skills.
• Ability to handle challenges and solve problems.
• Acquainted with product offerings and the F&B program.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Responsibilities

Overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, managing staff, and optimising financial performance.

• Schedule and manage employee shifts efficiently to foster a positive and motivated work environment.
• Lead and supervise restaurant staff with good training.
• Monitor and manage the restaurant budget with minimise costs and optimise profitability.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Develop and implement marketing strategies and promotional events with the Marketing Department.
• Assist in store documentation and provide regular updates to upper management.
• Ensure excellent customer service and resolve issues promptly.
• Communicate effectively with staff, suppliers, and customers.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with 2 years working experience in a semi-fine dining restaurant, hospitality management and/or other related field.
• Strong leadership and team management skills.
• Ability to handle challenges and solve problems.
• Acquainted with product offerings and the F&B program.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

The F&B Manager will be in-charge of the restaurants in Goodwood Park, ensuring that guests have the best overall experience when dining in.

Your responsibility includes:

1. Lead and manage the daily operations of the restaurant, ensuring smooth and efficient service.
2. Analyzing and planning restaurant/function rooms sales levels and profitability.
3. Manage scheduling and staffing levels to meet operational requirements.
4. Planning of Restaurant Menu menus and beverage list.
5. Recruitment, training, coaching and managing staff discipline.
6. Handle guest feedback and complaints

Requirements:

1. Proven experience in a restaurant management setting, preferably in hotels.
2. Extensive knowledge of fine dining etiquette and culinary trends
3. Adaptable to a fast paced environment
4. Passion in providing the best restaurant experience

Please be informed that only shortlisted candidates will be notified.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Responsibilities:

The role will encompass all tasks related to Lazada and Shopee.

• Product Listing & Delist
• Product listing thumbnail Optimising
• Monthly sales and reporting
• Coordination with buyers’ promotions
• Execute price updates
• Plan and execute digital marketplace campaigns
• Plan and run Digital Ads/budgeting
• Liaise marketplace KAM for all campaigns (KAM-Key Account Mgmt)
• Monitor and handle orders fulfilment
• Customer enquiries and complaints
• Marketplace Chat Service
• Marketplace CMS – Blasting
• Banner and creative Requestion
• Create and keep track marketplace vouchers
• Handle Returns/Refund
• Resolve all billing and discrepancies
• Ensure sufficient stocks on all e-platforms
• Raise PO/RPO for vendors

Job Requirements:

• Preferred candidate with at least Diploma in Marketing/Business/Mass Communications or relevant.
• Minimum 2 years’ experience in E-Commerce is required.
• Familiar with Microsoft Excel like pivot, formula etc.
• Able to analysis data and sales data
• Excellent communication and interpersonal skills in both written and verbal.
• High initiatives with positive energy and possess positive attitude towards learning.

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

About Us

Wine Connection Group owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore. We are the exclusive importer of over 400+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.

Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand and Singapore with 81 outlets to date, and counting.

Wine Connection is looking for a Manager who is:

• on fire with passion and gratitude
• possesses excellent people and leadership skills
• takes ownership of the role, mission and vision
• remains humble, trustworthy,
• always doing what you say you’re going to do.

Job Highlights & Staff Benefits :

At Wine Connection we believe that the EMPLOYEE is our primary customer. So we have all the below to offer :

• *5.5 day work week (T&C Applied)
• Career Growth Opportunities
• Monthly incentives - KPI Based (T&C Applied)
• AWS
• Annual Performance Bonus
• Annual Increment based on Yearly Performance
• Employee discount of 15% on non-promotional items for both our F&B and Retail outlets (T&C Applied)
• Employee discount of 10% on promotional wines at our Retail outlets (T&C Applied).
• Medical Coverage
• Leave Benefit
• Work Accident Coverage
• Free Staff Duty Meals
• Birthday Gifts (Wines / Uniq Gift Vouchers etc)

Job Descriptions:

• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, and serving food & beverages, etc) during your assigned shift to a high standard.
• Prepare and maintain a high standard of beverages.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Handle all outlet administrative duties and carry out all necessary records and paperwork on time.
• Rostering, conduct staff training, monitor staff performance, and conduct performance evaluation.

Job Requirements:

• Interest in wine of course!
• Prior experience in Food & Beverage/Hospitality is preferred
• Good management & leadership skills
• Knowledge in using F&B Operating System (POS)
• Proactive and enjoy interactions with customers
• Attention to detail and able to work well in a team
• Ability to work flexible shifts, including weekends, holidays and overtime

Our restaurant prides itself in providing excellent service to guests. Do you have the attentiveness, patience, and a positive attitude? Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development?

Roles & Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff

Job Descriptions:

1) E-commerce Key Account Management

• Drive and implement commercial plans across owned and top-tier online marketplace accounts (e.g., RedMart and Amazon).
• Achieve sales targets and stimulate growth within key eCommerce accounts, including negotiations on terms of sale, pricing, and online promotions.

2) Online Operations:

• Select the right mix of products for online sales based on market demand, target audience preferences, and competitive analysis.
• Collaborate with cross-functional teams to ensure seamless order fulfillment and timely delivery.
• Conduct accurate forecasting, monitor inventory levels, and optimize inventory turnover.
• Ensure eCommerce site optimization for navigation, secure payments, and mobile responsiveness.
• Manage compliance with contractual agreements and legal requirements, including contract renewals and negotiations as needed.

3) Digital Marketing and Social Media

• Plan and execute digital marketing campaigns on various marketplace accounts and manage corporate website, QB E-commerce site, and LinkedIn account.
• Enhance product visibility and sales through optimized product listings, manage on-site content, and develop engaging marketing content to drive customer engagement.
• Utilize UX/UI design and checkout process optimization to enhance customer experience and reduce cart abandonment.
• Employ various online marketing channels such as SEM, SEO, social media, email marketing, and content marketing to effectively reach target consumers.
• Generate reports on key eCommerce and marketing metrics, present findings to management, and make data-driven recommendations for improvement.
• Coordinate with external vendors, agencies, and partners to execute eCommerce initiatives and marketing campaigns effectively.

4) Brand Management:

• Ensure visually appealing digital assets and brand consistency across all digital touchpoints, including the website, social media platforms, and online advertisements.
• Support the team in providing excellent customer service and addressing inquiries, resolving issues, and managing loyalty programs for owned Ecommerce platforms.

Job Requirements:

• Minimum Diploma holder in Sales & Marketing / Business Development or a related discipline.
• At least 2 years of experience in an e-commerce/retail background.
• Strong understanding of digital marketing, eCommerce platforms, order management systems, and fulfillment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing, and marketing automation.

Job Description

• Industry/ Organization Type: Textile and Apparel Manufacturer
• Position Title: Accounts & Finance Manager
• Working Location: North-East -Tai Seng (Walking distance from MRT to the company)
• Working Hours: 5 days / Mon to Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 7000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for Listed Company financial accounting & reporting of local & offshore entities
• Review financial accounting and reporting on a monthly basis for listed entities as assigned
• Perform monthly consolidation of local and foreign listed entities
• Continuously improve and optimize financial workflows
• Prepare budget and forecast reports
• Prepare annual financial statements, quarterly GST filings, and inventory costing sheets
• Support external audit requirements
• Collaborate with tax agents and support tax filing processes
• Assist with corporate secretarial matters
• Manage government grant applications & survey submission
• Assist in Half-Year and Year-End Audit
• Analyse Business financials

APPLY NOW!!!

• Degree in Accounting / Finance
• Min. 5 years of working experience in related field
• Prior experience in a publicly listed company and a solid understanding of Taxation is a plus
• Able to manage complete sets of accounts and conduct group consolidation for multiple entities
• Proven experience in finance, including interaction with bankers and handling trade financing matters
• Proficiency in financial forecasting and data analysis
• Might require working OT during month-end or audit period depending on the situation

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65868 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Leading the team with positive attitude
• Daily sales report at the end of day shift, including attendance of staff
• To supervise and sign off beverage inventory as well as wastage record every month and submit by the end of the month.
• Manage budget and cost of food and beverage
• Scheduling of staff on duty
• Conduct daily briefing
• Training and supervising new/existing staff
• Petty cash and cash control
• Ensure that staff's food hygiene cert is up to date
• Customer complaint management
• Staff management and retention

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin