Total 4,703 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Description:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Job Requirements:

• Min GCE N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

· Greet customers and hand out menus.

· Take meal and beverage orders from customers and place these orders in the kitchen.

· Give menu recommendations and inform patrons of any specials.

· Deliver meals and beverages to tables when they have been prepared.

· Check that customers are satisfied with their meal.

· Prepare the bill for tables when requested.

· Cash up bills and ensure that the correct amount has been paid.

· Administer change to tables if needed.

Requirements:

· Endurance to walk and stand for long hours.

· Flexible work hours.

· Ability to remain calm and professional with difficult customers.

· Excellent interpersonal skills.

· Coordination to carry plates or trays without dropping anything.

· Able to work on weekend and public holiday.

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the company’s products and good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

1. Schedule planning

2. Supplier ordering

3. Cost of Goods Control and stock planning

4. Customer Service.

5. Trouble shooting of people, equipment and products related matter.

Requirements

1. Able to communicate in English.

2. Able to work on weekend (Sat & Sun) and flexible in day or night shift.

3. Cheerful personality and passionate in F&B industry.

4. Able to work under pressure and fast pace environments.

5. Excel in People Relationship.

6. Basic knowledge in Power Point, Microsft Office Word and Excel.

Job Title

Restaurant Manager

Occupation

MANAGER

Job Description & Requirements

Job Description & Requirements

Roles & Responsibilities

Manage day to day restaurant operations, and ensure a positive outlet image

Coordinating front and back of the house operations for smooth delivery of services

Training / coaching of new and current staff on customer service best practices

Managing staff training, schedules and work performance

Organize and supervise shifts

Respond promptly to customer complaints, suggest solutions to resolve complaints

Ensure compliance with safety and sanitation regulations

Control operations cost and identify measures to cut wastages

Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

Preparing of reports

Analyze and forecast sales figures to maximize profits

Strong leadership, motivational and people skills

Acute financial management skills

Qualifications & Requirements

Bachelor Degree in Hospitality, Retail Management or related field

Proven work experience as Restaurant Manager / Hospitality Manage

Strong leadership skills

Excellent communication skills

Financial Management skills

Customer service oriented

Mandarin and English speaking is must.

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Control operational costs and identify measures to cut waste

Fluent in English and Mandarin as need to liaise with Mandarin speaking associate.

Interested candidates please send your resume through email : [email protected]

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000
and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry

Job Description

As the Warehouse and Logistics Manager you will oversee all aspects of warehouse operations, logistics, inventory control, transportation, and customer service. This hands-on role involves managing daily operations, including order picking, releasing stock to production areas, and ensuring timely deliveries. You will take full responsibility for the accurate inventory management of raw materials and finished products to meet production and business needs.

1. Warehouse Operations:

· Manage the receipt, storage, and dispatch of goods in an organized and efficient manner.

· Optimize warehouse layout to make the best use of space and streamline operations.

· Maintain equipment and ensure the workspace is clean, organized, and safe.

2. Inventory Management (Raw Materials & Finished Products):

· Oversee the inventory management of raw materials to ensure uninterrupted production.

· Manage stock levels of finished products to meet customer demand and prevent stockouts.

· Perform regular stocktakes and reconcile any discrepancies between physical stock and system records.

· Collaborate with procurement and production teams to forecast demand and maintain optimal stock levels.

· Monitor product shelf life and implement effective stock rotation strategies to minimize waste.

· Manage the return and disposal of obsolete or expired stock.

· Maintain accurate inventory records for both raw materials and finished goods to ensure traceability.

3. Logistics and Transportation (Including Daily Picking):

· Manage daily picking and order fulfilment to ensure timely and accurate dispatch of orders.

· Plan and coordinate shipping routes, including import/export documentation and customs clearance.

· Coordinate and prioritize urgent orders to meet delivery schedules.

· Monitor cold chain management to maintain product integrity during transportation.

· Track deliveries and resolve transportation or delivery issues with in-house drivers and logistics partners.

· As required, negotiate with freight carriers and logistics providers to manage costs effectively. (including export sales)

· Monitor and report on delivery performance to ensure adherence to customer expectations.

4. Customer Service & Collaboration:

· Communicate directly with customers regarding delivery timelines, product availability, and issues.

· Resolve customer complaints related to logistics or delivery and implement corrective actions.

5. Compliance and Safety:

· Ensure all operations comply with health, safety, and regulatory standards (e.g., ISO, SFA, MUIS).

· Develop and follow Standard Operating Procedures (SOPs) for warehouse safety and operational efficiency.

· Conduct regular safety inspections and risk assessments, taking prompt corrective actions where needed.

· Maintain up-to-date knowledge of food handling and safety protocols.

Work Hours:

Monday to Friday, and 2 x Saturdays.

Job Responsibilities:

· Oversee and manage the restaurant operational and manpower planning

· Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits

· Analyse and report weekly on stock control, sales and profits to ensure accurate and timely financial tracking

· Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their experience

· To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly

· To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

· Perform other duties as assigned by Management

Job Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.

· At least 3 Year(s) of working experience in the related field is required for this position.

· Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

· Adequate knowledge of organizational effectiveness

· Able to work in fast pace working environment and shift schedule (including Saturday, Sunday and PH)

About the Role

Our growing company is on the lookout for Assistant Manager who hold a strong passion for food, cooking and the culinary industry. Here are Fleursophy Group, what defines us are our people, food, and atmosphere, as we strive to provide the best dining experience to our customers.

Job Duties:

· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

· Stand in for the outlet manager when he/she is not around.

· Display Leadership to create a motivated working environment for the team.

· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

· Assist outlet manager in setting monthly KPI.

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Control operational costs and identify measures to cut waste

· Assist in creating detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Train new and current employees on proper customer service practices

· Assist in implementing policies and protocols that will maintain future restaurant operations

Job requirements

· At least 2-4 years in a superior/managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills

Job Description & Requirements

We are seeking an experienced and detail-oriented Finance Controller to join our team. The ideal candidate must be fluent in Chinese to communicate with our Mandarin speaking colleagues and employer. The ideal candidate should possess a strong background in senior finance management in the top-tier hotels.

Key Responsibilities:

Oversee the financial operations of the company.

Ensure compliance with accounting standards and regulatory requirements.

Collaborate with different departments to support financial decision-making.

Provide strategic financial advice to senior management.

Qualifications:

Bachelor's degree or above in Accounting, Finance, or a related field.

Fluent in Chinese (written and spoken) is a must to communicate with our Mandarin speaking colleagues and employer.

Experience in the hotel industry is a strong advantage.

CA, ACCA, CPA qualification is preferred.

Strong analytical, problem-solving, and communication skills.

Restaurant Assistant Manager

Overview:

The Restaurant Assistant Manager develops in his/her assigned role in the company with potential to grow within the company towards a leadership position.

Duties & Responsibilities:

-Work together with the team and department lead to execute the functions of the department

-Assist in team organisation and workflow

-Assist in planning or executive functions where required

-Assist in business development where required

-Assist in customer experience and management

-Assist in stock management and ordering

Requirements:

- Excellent attitude and very hardworking

-Well-groomed and presentable

-Excellent communication and soft skills

- Very passionate about service, coffees, bread, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Benefits:

- 5 day work week, up to 44 working hours per week

- Daily staff meal allowance provided

- $300 medical claims per year

- Annual Leave

- Medical Hospitalisation/Work Injury Insurance

- Yearly Increment

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Working Hours: 5 days office hours

Salary: Up to $6K

Job Scope:

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Job Requirements:

• Min. 3-4 years experience in hospitality industry
• Preferably handled a team before
• Keen to enter healthcare industry

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

• Assist Outlet Manager on the daily operations of the restaurant, ensuring that all activities comply with established operational standards and procedures.
• Manage costs to achieve business goals and profitability targets
• Take charge of bar inventory and beverage orders
• Ensure that customer needs and expectations are met by providing operational leadership that supports organization's service culture and maximizes customer satisfaction.
• Train new and existing employees on proper customer service practices, teamwork, and other relevant operational procedures.
• Assume responsibility for all restaurant administrative duties, including but not limited to scheduling, inventory management and reporting.

Requirements:

• Must have at least 2 years of experience in managing F&B operations in a restaurant setting.
• Must have bar knowledge and familiar with bar operations
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi-task and work under pressure.
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Able to work in a team with people from different backgrounds

If you meet the above requirements and keen to take on new challenges, we would love to hear from you. Please apply with your CV.

• Development planning for greenfield or redevelopment projects, asset enhancement, repositioning & turnaround for existing properties, highest & best use options, feasibility studies, source for JV partners, negotiate & structure deals, monitor asset development or enhancement works etc.
• Work with Fund Partner(s) to prepare fund documentation, investment memos, source for properties to acquire, carry out investment appraisals, negotiate & structure deals, perform due diligence, seek investment partners, set up the Fund, monitor Fund performance, work with strategic partners etc.
• Divestment, re-financing, portfolio re-balancing
• Deal sourcing, evaluation, structuring, negotiation & acquisition; identify potential opportunities (new markets, new products)
• Work with stakeholders, consultants, design, development and marketing teams to monitor and manage project concept, positioning, budget and timeframe.

Duty Manager
Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job scope:

• Working with consultants to design for electrical & mechanical services for mass rapid transit.
• Developing electrical & mechanical design with relevant authorities
• Complying, interpreting, & getting budget approval from authorities
• Liaising with sub-contractors, consultants, & operation team
• Approving design & work permission
• Ensuring electrical & mechanical work & good quality of work
• Understanding construction procedures and safe work practices
• Diploma/Degree in electrical & mechanical engineering or related course
• Experience in LTA, MRT underground projects with construction supervision

Salary up to $12000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

The Manager, Organizational Excellence & Governance (OE&G), plays a key role in driving strategic initiatives that enhance Apex Harmony Lodge’s mission of empowering delivering integratedperson-centred care. This role focuses on strengthening the organization’s branding, quality management systems, governance, risk management frameworks. The Manager will collaborate with internal and external stakeholders to ensure that AHL upholds the highest standards of care and remains a trusted leader in dementia care.

Key Responsibilities:

1. Corporate Communication and Branding:

• Brand Strategy Development: Lead the implementation of brand strategy that aligns with AHL’s vision and mission, positioning the organization as a leader in dementia care.
• Stakeholder Engagement: Lead the engagement and empowerment of strategic and community partners, donors, volunteers, and other key stakeholders to increase brand awareness and foster a strong emotional connection with AHL’s services.
• Customer Experience Enhancement: Lead initiatives to improve the customer journey across various touchpoints, ensuring that stakeholders—including families, caregivers, strategic and community partners, and donors—have a positive experience with AHL.
• Market Research & Analysis: Conduct research to identify trends, stakeholder needs, and emerging opportunities, using insights to refine AHL’s brand strategy.
• Brand Consistency: Oversee the implementation of branding guidelines, ensuring consistency across all communication materials, online presence, and physical environments. produce collateral that reflects AHL’s brand identity.
• Marketing & Communication: Design and implement marketing campaigns to promote AHL’s brand and initiatives for online and physical presence, to re-position the Lodge.

2. Strategic Planning and Organizational Excellence:

• Quality Management: Develop and implement a robust Quality Management System to ensure that AHL delivers consistent, high-quality services, setting new benchmarks.
• Operational Excellence: Work with department heads to design, update, and refine operational processes, ensuring alignment with quality standards and improving overall service delivery.
• Internal Audits & Compliance: Work with department heads to conduct internal audits to ensure compliance with external certification standards. Manage follow-up actions to address any non-conformities identified during audits.
• Continuous Improvement: Champion a culture of continuous improvement by analyzing feedback and performance data, identifying opportunities for process optimization, and implementing best practices.
• Performance Monitoring: Develop and track key performance indicators (KPIs) related to quality standards, ensuring that targets are met and reporting progress to senior leadership.

3. Governance & Risk Management:

• Governance Framework Development: Design and implement governance frameworks that ensure adherence to AHL’s constitution, regulatory requirements, and industry best practices.
• Policy Review & Updates: Regularly review and update organizational policies and procedures, ensuring that they are current and compliant with evolving legal and regulatory standards.
• Risk Identification & Mitigation: Lead conduct risk assessments to identify potential threats to the organization’s operations, reputation, and financial health. Develop and implement strategies to mitigate these risks.
• Business Continuity Planning: Establish a Business Continuity Plan (BCP) to ensure that AHL can continue providing essential services during crises or disruptions. Lead BCP drills and training for staff.
• Transparency & Accountability: Promote a culture of ethical conduct, transparency, and accountability by ensuring clear communication of governance practices and expectations across all levels of the organization.
• Reporting & Documentation: Prepare detailed reports on governance and risk management activities for the Board and senior leadership, highlighting key insights and recommendations for improvement.

4. ESG (Environmental, Social, and Governance) Strategy & Implementation:

• ESG Policy Development: Lead the formulation and implementation of ESG policies that align with AHL’s values and strategic goals, emphasizing sustainability and social responsibility.
• Sustainability Assessments: Conduct assessments to identify sustainability risks and opportunities, particularly in relation to environmental impact and community engagement.
• ESG Integration: Collaborate with departments to integrate sustainable practices into AHL’s operations, such as energy efficiency, waste management, and social outreach programs.
• Stakeholder Communication: Engage with staff, community members, partners, and donors to communicate AHL’s ESG efforts and achievements, fostering a shared commitment to sustainability.
• ESG Reporting & Compliance: Monitor and report on AHL’s ESG performance, ensuring compliance with relevant regulations and reporting frameworks such as GRI (Global Reporting Initiative) or other industry standards.
• Innovation & Best Practices: Stay informed about emerging ESG trends and best practices, leveraging insights to drive continuous improvement and innovation in AHL’s sustainability practices.

Key Competencies:

1. Strategic Leadership: Ability to develop and implement strategic plans that advance AHL’s mission and enhance operational effectiveness.
2. Project & Change Management: Proficiency in managing large-scale projects and leading change initiatives, with a focus on achieving measurable results.
3. Branding & Communication: Expertise in brand management, with the ability to communicate effectively across different channels and to diverse audiences.
4. Analytical Thinking: Strong analytical skills to assess risks, measure performance, and identify opportunities for improvement.
5. Data Analysis: Proficient in data collection, analysis, and sense-making, reporting to facilitate strategic planning and decision-making.
6. Stakeholder Management: Skilled in building and maintaining relationships with stakeholders, including government agencies, community partners, donors and corporate sponsors.
7. Problem-Solving: Creative and resourceful problem-solver with a focus on finding innovative solutions to complex challenges.
8. Ethical Conduct: High standards of integrity and professionalism, with a commitment to fostering a culture of transparency and accountability.

Requirements:

• Education: Bachelor’s degree in Business, Management, Public Administration, or a related field. An advanced degree (e.g., MBA or Master’s in Strategic Management) is preferred.
• Experience: At least 5 years of experience in organizational development, governance, quality management, or a related field, with a proven track record of leading successful projects.
• Regulatory Knowledge: Strong understanding of legal, regulatory, and compliance requirements within the social service or non-profit sector.
• Project Management Certification: PMP or equivalent certification is a plus.
• ESG Expertise: Experience in developing and implementing ESG frameworks, with a solid understanding of sustainability reporting standards (e.g., GRI, TCFD).
• Communication Skills: Excellent written and verbal communication skills, with experience in crafting reports and presentations for senior leadership.
• Interpersonal Skills: Strong ability to engage with a diverse range of stakeholders and work collaboratively across different functions.
• Leadership & Mentoring: Demonstrated ability to lead and inspire teams, fostering a positive and productive work environment.

Interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

Responsibilites

- Restaurant daily operation

- Perform stock take and ordering

- Ensure high quality of customer service

Requirements

- Minimum 1 year F&B experiene

- Serve with passion in F&B industry

- Self motivated and able to work in a fast paced environment

- Excellent communication skills

EA License No: 22C1301 | EA Reg No: R22105262 (Hoo Swee Yong)

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Junior Relationship Manager, Private Wealth & Institutional Business

Responsibilities

• As a member of trading and investment advisory function for Private Wealth & Institutional Business, contribute to the region’s growth strategy by actively servicing the emerging tier of HNW and institutional clients and growing the AUM.
• Build and maintain trusted relationships with clients, acting as their primary point of contact for investment related services on demand.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to clients’ trading and investment needs.
• Conduct initiatives systematically for client upgrade, cross sell, referral and reactivations. Proactively identify opportunities to deepen client relationships and generate new business opportunities.
• Provide clients systematically with regular market insights, product updates, portfolio and investment advisories, and help them make informed decisions, delivering the best investment experiences for the clients.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of financial institutions.

Requirements

• Bachelor’s degree, preferably in finance, banking or economics, CFA is a plus.
• Minimum 3 years of experience within capital markets or private banking, with proven experience in managing client relationships, sales trading or investment advisories.
• In-depth knowledge of investment products, multi-assets trading and financial markets.
• Excellent communication and interpersonal skills with the ability to engage the audience both 1 on 1 and in front of a group.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Fluent in both spoken and written English, Good command of Mandarin is an added advantage.
• Result-oriented, self-motivated with the ability to work under pressure and be a team player.
• Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Our Values

• Integrity
  • Story: Say No to Super High Leverage
    • We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
  • Story: Promise Made to a User on New Year's Eve
    • On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
  • Story: Providing Excellent Services and Undertaking Our Responsibilities
    • After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
  • Story: Leaf Opens Our App Over 30 Times a Day
    • According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

The incumbent is responsible for managing the company's freight operations, ensuring that goods are transported efficiently, cost-effectively, and in compliance with regulatory requirements. This role involves coordinating with carriers, negotiating contracts, and overseeing the logistics team to streamline freight processes and improve overall supply chain performance.

JOB RESPONSIBILITIES:

1. Operational Management:

• Plan, organize, and oversee the daily operations of freight management.
• Monitor and manage the performance of carriers and freight service providers.
• Through the used on AI and pre-alert tool, proactively response to shipments to prevent disruption

2. Compliance and Documentation:

• Ensure compliance with national and international shipping regulations and standards.
• Prepare and review shipping documents, including bills of lading, customs documentation, and other required paperwork.
• Handle any legal or regulatory issues related to freight transportation.

3. Customer Service:

• Address and resolve freight-related issues and inquiries from customers, ensuring high levels of satisfaction.
• Work with other departments to manage delivery exceptions and provide timely updates to customers.

4. Reporting and Analysis:

• Prepare regular reports on freight performance, including cost analysis, delivery metrics, and other key performance indicators (KPIs).
• Analyze data to identify trends, areas for improvement, and potential risks.
• Make recommendations for process improvements based on analysis.

5. Technology and Systems:

• Utilize freight management software and other technologies to streamline operations and improve efficiency.
• Stay updated on industry trends and advancements in technology.

JOB REQUIREMENTS

1. Bachelor's degree or equivalent in logistics, supply chain management, business administration, international trade or a related field.
2. Minimum of 5 years of experience in freight operations or logistics management.
3. Experience in trade compliance, customs knowledge in the region
4. Strong experience in trade compliance and customs knowledge, with an in-depth understanding of international trade laws and regulations.
5. Proven ability to conduct risk assessments and implement effective mitigation strategies.
6. Excellent analytical skills to interpret complex regulations and situations.
7. Knowledge of regional freight processes and documentation.
8. Strong analytical skills to interpret complex regulations situation
9. Willingness and ability to travel on short notice as required.

Job Responsibilities

• Feasibility Studies: Conduct technical feasibility studies for both domestic and international projects and investments. Responsibilities include performing economic cost-benefit analysis, project/investment appraisals, and risk assessments.
• Technical Specifications Review: Review and analyze technical specifications to ensure alignment with project requirements and standards.
• Engineering Support: Provide engineering expertise and support for future developments within the group, focusing on efficiency and sustainability.
• Regulatory Compliance: Participate in regulatory and statutory approval processes, ensuring all project aspects meet compliance standards.

Qualifications & Experience

• Education: Bachelor’s Degree in Engineering (Electrical, Chemical, Mechanical) or a related field.
• Experience: At least 5 years of relevant experience within the Engineering, Construction, or Oil & Gas industry.
• Skills:Strong interpersonal communication and coordination abilities.
  Proficiency in conducting technical and economic analysis for project evaluation.
  

Note: This position includes a completion bonus upon successfully fulfilling the one-year contract term.