Total 15 finance supervisor job vacancies in F&B / Tourism / Hospitality category in Ngee Ann Polytechnic, Clementi Campus

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1. Daily opening and closing of Outlets.

2. Maintains proper and adequate set-up of the bar on a daily basis. Requisitioning and stocking of all beer, wine, spirits, straws, stirrers, titbits, soft drinks, juices and updating of Outlets stocks inventory.

3. Input order into Point of Sales (POS) machine, maintain accountability of all beverages and food served. Billing to members/guests.

4. Ensure cleanliness of bar is well maintained.

5. Food preparation and simple cooking.

6. Upselling of food & beverages.

7. Preparing cocktails according to the standard recipe to ensure the standard is constant.

8. To issue karaoke room’s remote controller.

9. To serve food & beverages to members/guests in a friendly, courteous and timely manner.

10. To ensure necessary actions taken directly or urgently related to guest satisfaction, and/or the welfare or safety of guests, employees or Club assets.

11. Coordinate events and raise events order.

12. Roster planning for Outpost.

13. You shall carry out any other duties assigned to you by the Management.

14. Organise events for members and guests in The Outpost, Laager, karaoke room, and Recreation room.

15. To raise up Event Orders by collecting detailed event requirements.

16. Responsible for performing settlement after the event.

17. To provide quality service to members at all times to achieve the Club’s Vision to be “The Best Social & Family Club”.

Key Responsibilities:

1. Supervision and Leadership: Lead and supervise the food service crew, providing guidance, training, and support to ensure a cohesive and efficient team.
2. Customer Service Excellence: Set a high standard for customer service, ensuring that all guests receive a positive and memorable dining experience.
3. Operations Management: Oversee day-to-day operations, including staff scheduling, task assignment, and coordination to maintain a smooth and organized workflow.
4. Quality Control: Ensure the quality and presentation of food meet established standards, and address any issues promptly to maintain customer satisfaction.
5. Team Collaboration: Foster a collaborative and positive team environment, promoting effective communication and teamwork among staff members.
6. Problem Solving: Address customer concerns and operational issues in a timely and effective manner, finding solutions to enhance overall service.
7. Training and Development: Conduct training sessions for new and existing staff, ensuring that they are well-equipped to perform their roles effectively.
8. Hygiene and Safety Compliance: Enforce adherence to hygiene and safety regulations, conducting regular inspections to maintain a clean and safe dining environment.

Requirements:

1. Leadership Experience: Previous experience in a supervisory or managerial role within the food service industry is preferred.
2. Communication Skills: Strong communication and interpersonal skills to effectively interact with both customers and team members.
3. Organizational Skills: Excellent organizational abilities to manage schedules, tasks, and oversee the efficient flow of operations.
4. Customer Focus: A commitment to delivering excellent customer service and resolving customer issues promptly and professionally.
5. Problem-Solving Skills: Ability to analyze situations, identify problems, and implement effective solutions.
6. Team Building: Proven ability to build and maintain a positive and motivated team culture.
7. Adaptability: Flexibility to handle changing priorities and high-pressure situations.

1. Job Purpose
The supervisor is required to perform the portering duties of transporting/escorting patients, and dispatching of documents, specimens, medications, blood and mortuary cases. Supervisor is also responsible for managing porters timesheets and leave forms, asset inventory and portering system.

2. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

2.1.1 Transport/escort the correct patient (identify through Name and NRIC#) via wheelchairs or trolley as per the standard operating procedure set by the department.
2.1.2 Ensure patient safety and care are provided throughout the course of duty.
2.1.3 Collect and dispatch documents, specimens, medications and blood.
2.1.4 Ensure standard of hygiene set by infection control are met.
2.1.5 Conduct regular checks on the ground to ensure compliance by porters.
2.1.6 Manage the timesheets and leave forms of porters assigned.
2.1.7 Assist to attend feedback and complaints from users.

2.2 Secondary Responsibilities and Duties (20%)

2.2.1 Assist in the wheel chair and trolley inventory
2.2.2 Assist in conducting training and audits for porters
2.2.3 Assist in managing the portering system as and when required
2.2.4 Perform other related duties incidental to the work described herein as assigned by.

3. Job Specification/Requirements

3.1 Qualification: Preferably diploma or higher
3.2 Experience: At least 3 years experience in supervisory level
3.3 Skills: Good communication skills and computer literate
3.4 An eye for detail and a high level of initiative.
3.5 Service oriented and customer focus.
3.6 Able to work as a team

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

1. Supervision of Daily Operations:Oversee the day-to-day operations of the restaurant, including opening and closing procedures.
   Ensure that all areas of the restaurant (dining, kitchen, bar if applicable) are properly staffed and functioning smoothly.
   
2. Customer Service:Maintain high standards of customer service and hospitality.
   Handle customer inquiries, complaints, and feedback in a professional and efficient manner.
   
3. Staff Management:Supervise and coordinate the activities of restaurant staff, including servers, hosts/hostesses, and bartenders.
   Provide training and development opportunities to staff to enhance their skills and knowledge.
   
4. Scheduling and Shift Planning:Create and manage staff schedules to ensure adequate coverage during all shifts.
   Monitor and adjust staffing levels as necessary to meet operational needs and budget constraints.
   
5. Quality Control:Ensure that food and beverages meet quality standards before being served to customers.
   Conduct regular inspections of the dining area, kitchen, and restrooms to maintain cleanliness and hygiene.
   
6. Inventory and Stock Management:Monitor inventory levels of food, beverages, and supplies.
   Place orders with suppliers and vendors as needed to maintain appropriate stock levels while minimizing waste.
   
7. Health and Safety Compliance:Ensure compliance with health and safety regulations and sanitation standards.
   Train staff on proper food handling procedures and safety protocols.
   
8. Financial Management:Monitor expenses and control costs to maximize profitability.
   Prepare daily sales reports and cash handling procedures.
   
9. Promotions and Upselling:Implement promotional activities and upselling techniques to increase sales and revenue.
   Encourage staff to promote menu items and specials to customers.
   
10. Team Leadership and Motivation:Lead by example with a positive attitude and strong work ethic.
    Foster a team-oriented environment, motivating staff to achieve goals and deliver exceptional service.
    
11. Communication and Collaboration:Communicate effectively with kitchen staff, management, and other departments.
    Collaborate with the management team to implement policies, procedures, and initiatives.
    
12. Problem Solving and Conflict Resolution:Address issues and resolve conflicts that arise during shifts.
    Handle emergencies and unforeseen situations calmly and efficiently.
    

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description & Requirements

Main Duties:

• Manage general operations of F&B outlet according to company policies
• Ensure consistently high standards of hygiene and cleanliness and food safety
• Welcoming and serving guests
• Maintain and ensure customer satisfaction
• Handle complains with care
• Handle any disciplinary issue
• Responsible for staff progression and annual review
• Any other ad hoc duties assigned by the management.

Requirements:

• Possess strong leadership
• Willing to work on shift and weekends
• Minimum 2 years F&B operations experience

• Take accurate food and drinks order and be attentive to customer requests
• Knowledgeable in using the POS ordering system
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Deliver checks and collect bill payments
• Provide excellent customer service to guest
• Present menu and provide detailed information when asked
• Inform customers about the day’s specials (if applicable)
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Arrange table settings and maintain a tidy dining area
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning
• Follow all relevant health department regulations
• Observe and maintain cleanliness in the area of assignment

Requirement:

• Candidate must have at least 2-3 years of experience in the F&B industry
• Have a great personality and positive attitude
• Good customer service and interpersonal skills
• Good communication Skills

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

The candidate will be responsible for projects delivery and application support that are related to the Finance business domain. He/she needs to work closely with the user community, external vendors, and other stakeholders.

Maintenance and Support (70%)
• Provide on-going application support.
• Conduct user requirement analysis for enhancements to existing systems, analyse business information needs gathered, translate into requirement specifications, and secure user sign-offs.
• Perform systems and data analysis including analysing existing system/program logic difficulties, and revising the logic and procedures as necessary. Analyses and proposes data integration specifications for data exchanges with other IT systems inside and outside the organization
• Evaluate potential solutions and make recommendations to business users.
• Perform project implementation and application testing according to maintenance and quality assurance procedures and methodologies
• Handle audit queries, and ensure audit and security compliance are met.
• Conduct user training for system enhancements
• Liaise closely with business users and build good rapport
• Liaise closely with vendors or team members in application maintenance, application testing, supporting application patches and upgrades in accordance with methodologies and policies.
• Ensures IT support service targets are met.
• Work closely with business users in annual IT project planning and enhancement prioritization.
• Ensure adherence to policies, standards and quality documentations

Project Management (30%)
• Accountable for the overall successful delivery of project.
• Oversees the delivery of projects to ensure that project targets are met. This includes, amongst others, conducting user requirement analysis, participating in solution design, planning and executing testing, deploying solution to ‘live’ etc.
• Creates and/or reviews project artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
• Manages procurement, including amongst others, preparation and publishing tender specifications, evaluates and recommends potential solutions and/or vendors, contract management etc.
• Liaises closely with business users and builds good rapport
• Liaises closely with vendors to ensure successful delivery of products and/or services in accordance to contract.
• Manages project team to ensure optimization of manpower resources while maintaining a healthy team morale.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent
• At least 8 years within IT industry, inclusive of 5 years or longer in SAP S/4Hana Functional (FICO) role inclusive of systems design, functional, configuration and user support experience, and at least 3 years’ experience in project management inclusive of one complete cycle in an IT project implementation.
• In-depth knowledge with SAP S/4Hana modules FI/CO/PS/MM/Fixed Asset
• Knowledge in SAP S/4Hana modules FM/GM/Cash Management/Treasury/SD, OpenText Vendor Invoice Management, SAP Concur and SAP Ariba will be an added advantage.
• Good technical knowledge in SAP ABAP, Workflow and Fiori.
• Good grasp of IT technologies, methodologies, architectures, and best practices.
• Strong technical background to coordinate with technical teams to solve complex requirement and integration issues.
• Familiar in the Finance and Procurement business domains.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to get answered is essential.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Experience in Higher Education industry is a bonus.

MAIN DUTIES:

Control and analyse on a on-going basis the following:

• Quality levels of production and presentation.
• Guest satisfaction.
• Merchandising and Marketing.
• Operating food cost.
• Cleanliness, sanitation, hygiene.

Visionary and Modern

• Is open, shows curiosity and seeks out new trends
• Is innovative and modern, creating exceptional dishes
• Is a perfectionist; a sharp eye for detail leads to excellence
• Knows how to communicate, plays a role in public relations with restaurant guests

Guest Service Responsibilities

• Attend to specific guests as required.

Technical Responsibilities

• Responsible for the production, preparation and presentation of all food items, to ensure highest quality at all times.
• Execute inspections of physical aspect the food preparation areas.

Relation

• Provide functional assistance and direction to the kitchen operation.
• Coordinate functions and activities with other Food & Beverage Departments.

Confidentiality

• Ensure Outlet, Customer and Staff information or transactions are kept confidential during or after employment with the company.

NOTE

This document reflects the job content at time of writing and will be subject to periodic change in the light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly.

GENERAL SUMMARY

The Admin and Finance Executive supports the overall operations of Dayspring Residential Treatment Centre (DRTC) by providing administrative assistance and effective financial system. By collaborating with the different DRTC Departments and HCSA Corporate Department, she ensures smooth day-to-day operation of DRTC.

DUTIES AND RESPONSIBILITIES

Administration

1. Word processing, minute taking, photocopying, scanning, document posting, etc

2. Lead office supply management and inventory controls

3. Maintain proper records and filing of documents for audit by MSF and external auditor

4. Support and provide administrative assistance to the different DRTC Department

5. Other ad hoc admin duties assigned from time to time

Finance

1. Process petty cash claims ensuring that payments are timely and accurately reimbursed

2. Settle DRTC bills, invoices, etc

3. Banking in of cash receipts/Encashing of DRTC cash float cheque

4. Maintain proper accounting records for audit purpose

5. Attend to external auditors during statutory audit

6. Submit timely reports

7. Other ad hoc financial responsibilities

8. Process ad hoc payments for suppliers, contractors, part-timers, volunteers’ other allowances

Office Management

1. Greet guests/visitors to DRTC

2. Share responsibility for maintaining a tidy and appropriately maintained office

3. Perform office communication as part of managing DRTC Calendar

4. Manage and maintain equipment and office supplies, room booking system, etc

Meetings

1. Organise and lead office meeting.

2. Attend and participate in admin and staff meetings.

3. Attend HCSA-wide meeting and other required meetings.

4. Participate in special projects/programmes and committees.

Others

1. Perform additional duties as required by the nature of the position or as requested by Supervisor/Head of Home.

QUALIFICATIONS

Education And Experience

· Minimum degree in related field of study is preferred but not required.

· 2 years’ experience working in residential setting is an advantage.

Other Requirements (if any)

1. Effective communication skills (oral and written)

2. Basic knowledge on bookkeeping, accounts payable and receivable

3. Computer literate, including effective working skills of MS Word, Excel and e-mail

4. Ability to communicate effectively with individuals at all levels of the organization

5. Ability to work independently and as a team

6. Able to work well under pressure and meet set deadlines

7. Good organizational, time management and prioritizing skills

8. Ability to implement company policies and procedures

9. Attention to detail in all areas of work

10. High level of personal integrity

Salary commensurate with experience. Venue of Work: Pasir Panjang

Supervise everyday working of department operating process and increase efficiency of workers for various growth oriented programs.

Maintain and provide efficient backup to supply department and ensure achievement of all internal and external needs.

Provide training to workers and provide upgrade to various technical skills.

Analyze and identify all performance related issues and ensure appropriate steps to prevent loss.

Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements.

Sucessful applicants need rich F&B experiences and strong communication abilities.