Total 3,470 qa manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Description & Requirements

The candidate should be responsible for raw material preparation, sauce making preparation and coordination with supplier and customers, partial cooking process to fulfill customer and outlets needs in finished products.

The role requires candidate to:

• Be able to reach and speak bilingually
• Possess good communication skills in email, phone, face to face negotiation skills
• Familiar with Chinese cuisine taste.
• Familiar with Sichuan ingredients.
• Know the timing of cooking the meat sauce (like chili sauce).
• Following all production frameworks to accomplish tasks in time.
• Work shit is required as orders and time of D.O. may differ from time to time.
• Coordinate and make arrangement internally so to fulfill internal needs of staffs

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Responsibilities

• Responsible for the proper, efficient and profitable functioning of the Hotel. Oversee the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering departments
• Prepare the long-term and short-term strategies and plan, budget and forecast for the Hotel together with the Executive Committee.
• Develop, recommend and advise the Area General Manager on any areas of improvements in processes and strategies of the Hotel.
• Be proactive and resourceful in the analysis of trends and changing needs and expectation of guests in terms of accommodations, services and facilities.
• Ensure that all staff compliments the efforts to achieve ARR and occupancy goals with proper, sound yield management of room inventory.
• Ensure that the Housekeeping Department maintains an effective level of service and cleanliness in guestrooms and public areas within budget.
• Inspect guest rooms, public areas, lobby and other facilities periodically in order to maintain a consistently high level of standards.

Requirements

• Degree in Business Administration or equivalent
• At least 8 years of relevant experience in hospitality
• Excellent communication, interpersonal and leadership skills
• Able to perform independently under pressure in a fast paced environment

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Tasks and duties

• Supervising both back-of-house and front-of-house operations.
• Ensuring food and service quality for guests.
• Making sure health and safety regulations are complied with.
• Keeping track of operational costs.
• Logging and managing reservations.
• Addressing any customer concerns.
• Creating a positive environment for staff and customers.
• Hiring, training, and monitoring staff.
• Monitoring inventory and delivery schedules.
• Ensuring food quality.
• Communicating with vendors and suppliers.
• Ad-hoc tasks in the restaurant where required

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job scope:

• Working with consultants to design for electrical & mechanical services for mass rapid transit.
• Developing electrical & mechanical design with relevant authorities
• Complying, interpreting, & getting budget approval from authorities
• Liaising with sub-contractors, consultants, & operation team
• Approving design & work permission
• Ensuring electrical & mechanical work & good quality of work
• Understanding construction procedures and safe work practices
• Diploma/Degree in electrical & mechanical engineering or related course
• Experience in LTA, MRT underground projects with construction supervision

Salary up to $12000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

The Manager, Organizational Excellence & Governance (OE&G), plays a key role in driving strategic initiatives that enhance Apex Harmony Lodge’s mission of empowering delivering integratedperson-centred care. This role focuses on strengthening the organization’s branding, quality management systems, governance, risk management frameworks. The Manager will collaborate with internal and external stakeholders to ensure that AHL upholds the highest standards of care and remains a trusted leader in dementia care.

Key Responsibilities:

1. Corporate Communication and Branding:

• Brand Strategy Development: Lead the implementation of brand strategy that aligns with AHL’s vision and mission, positioning the organization as a leader in dementia care.
• Stakeholder Engagement: Lead the engagement and empowerment of strategic and community partners, donors, volunteers, and other key stakeholders to increase brand awareness and foster a strong emotional connection with AHL’s services.
• Customer Experience Enhancement: Lead initiatives to improve the customer journey across various touchpoints, ensuring that stakeholders—including families, caregivers, strategic and community partners, and donors—have a positive experience with AHL.
• Market Research & Analysis: Conduct research to identify trends, stakeholder needs, and emerging opportunities, using insights to refine AHL’s brand strategy.
• Brand Consistency: Oversee the implementation of branding guidelines, ensuring consistency across all communication materials, online presence, and physical environments. produce collateral that reflects AHL’s brand identity.
• Marketing & Communication: Design and implement marketing campaigns to promote AHL’s brand and initiatives for online and physical presence, to re-position the Lodge.

2. Strategic Planning and Organizational Excellence:

• Quality Management: Develop and implement a robust Quality Management System to ensure that AHL delivers consistent, high-quality services, setting new benchmarks.
• Operational Excellence: Work with department heads to design, update, and refine operational processes, ensuring alignment with quality standards and improving overall service delivery.
• Internal Audits & Compliance: Work with department heads to conduct internal audits to ensure compliance with external certification standards. Manage follow-up actions to address any non-conformities identified during audits.
• Continuous Improvement: Champion a culture of continuous improvement by analyzing feedback and performance data, identifying opportunities for process optimization, and implementing best practices.
• Performance Monitoring: Develop and track key performance indicators (KPIs) related to quality standards, ensuring that targets are met and reporting progress to senior leadership.

3. Governance & Risk Management:

• Governance Framework Development: Design and implement governance frameworks that ensure adherence to AHL’s constitution, regulatory requirements, and industry best practices.
• Policy Review & Updates: Regularly review and update organizational policies and procedures, ensuring that they are current and compliant with evolving legal and regulatory standards.
• Risk Identification & Mitigation: Lead conduct risk assessments to identify potential threats to the organization’s operations, reputation, and financial health. Develop and implement strategies to mitigate these risks.
• Business Continuity Planning: Establish a Business Continuity Plan (BCP) to ensure that AHL can continue providing essential services during crises or disruptions. Lead BCP drills and training for staff.
• Transparency & Accountability: Promote a culture of ethical conduct, transparency, and accountability by ensuring clear communication of governance practices and expectations across all levels of the organization.
• Reporting & Documentation: Prepare detailed reports on governance and risk management activities for the Board and senior leadership, highlighting key insights and recommendations for improvement.

4. ESG (Environmental, Social, and Governance) Strategy & Implementation:

• ESG Policy Development: Lead the formulation and implementation of ESG policies that align with AHL’s values and strategic goals, emphasizing sustainability and social responsibility.
• Sustainability Assessments: Conduct assessments to identify sustainability risks and opportunities, particularly in relation to environmental impact and community engagement.
• ESG Integration: Collaborate with departments to integrate sustainable practices into AHL’s operations, such as energy efficiency, waste management, and social outreach programs.
• Stakeholder Communication: Engage with staff, community members, partners, and donors to communicate AHL’s ESG efforts and achievements, fostering a shared commitment to sustainability.
• ESG Reporting & Compliance: Monitor and report on AHL’s ESG performance, ensuring compliance with relevant regulations and reporting frameworks such as GRI (Global Reporting Initiative) or other industry standards.
• Innovation & Best Practices: Stay informed about emerging ESG trends and best practices, leveraging insights to drive continuous improvement and innovation in AHL’s sustainability practices.

Key Competencies:

1. Strategic Leadership: Ability to develop and implement strategic plans that advance AHL’s mission and enhance operational effectiveness.
2. Project & Change Management: Proficiency in managing large-scale projects and leading change initiatives, with a focus on achieving measurable results.
3. Branding & Communication: Expertise in brand management, with the ability to communicate effectively across different channels and to diverse audiences.
4. Analytical Thinking: Strong analytical skills to assess risks, measure performance, and identify opportunities for improvement.
5. Data Analysis: Proficient in data collection, analysis, and sense-making, reporting to facilitate strategic planning and decision-making.
6. Stakeholder Management: Skilled in building and maintaining relationships with stakeholders, including government agencies, community partners, donors and corporate sponsors.
7. Problem-Solving: Creative and resourceful problem-solver with a focus on finding innovative solutions to complex challenges.
8. Ethical Conduct: High standards of integrity and professionalism, with a commitment to fostering a culture of transparency and accountability.

Requirements:

• Education: Bachelor’s degree in Business, Management, Public Administration, or a related field. An advanced degree (e.g., MBA or Master’s in Strategic Management) is preferred.
• Experience: At least 5 years of experience in organizational development, governance, quality management, or a related field, with a proven track record of leading successful projects.
• Regulatory Knowledge: Strong understanding of legal, regulatory, and compliance requirements within the social service or non-profit sector.
• Project Management Certification: PMP or equivalent certification is a plus.
• ESG Expertise: Experience in developing and implementing ESG frameworks, with a solid understanding of sustainability reporting standards (e.g., GRI, TCFD).
• Communication Skills: Excellent written and verbal communication skills, with experience in crafting reports and presentations for senior leadership.
• Interpersonal Skills: Strong ability to engage with a diverse range of stakeholders and work collaboratively across different functions.
• Leadership & Mentoring: Demonstrated ability to lead and inspire teams, fostering a positive and productive work environment.

Interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilites

- Restaurant daily operation

- Perform stock take and ordering

- Ensure high quality of customer service

Requirements

- Minimum 1 year F&B experiene

- Serve with passion in F&B industry

- Self motivated and able to work in a fast paced environment

- Excellent communication skills

EA License No: 22C1301 | EA Reg No: R22105262 (Hoo Swee Yong)

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Junior Relationship Manager, Private Wealth & Institutional Business

Responsibilities

• As a member of trading and investment advisory function for Private Wealth & Institutional Business, contribute to the region’s growth strategy by actively servicing the emerging tier of HNW and institutional clients and growing the AUM.
• Build and maintain trusted relationships with clients, acting as their primary point of contact for investment related services on demand.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to clients’ trading and investment needs.
• Conduct initiatives systematically for client upgrade, cross sell, referral and reactivations. Proactively identify opportunities to deepen client relationships and generate new business opportunities.
• Provide clients systematically with regular market insights, product updates, portfolio and investment advisories, and help them make informed decisions, delivering the best investment experiences for the clients.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of financial institutions.

Requirements

• Bachelor’s degree, preferably in finance, banking or economics, CFA is a plus.
• Minimum 3 years of experience within capital markets or private banking, with proven experience in managing client relationships, sales trading or investment advisories.
• In-depth knowledge of investment products, multi-assets trading and financial markets.
• Excellent communication and interpersonal skills with the ability to engage the audience both 1 on 1 and in front of a group.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Fluent in both spoken and written English, Good command of Mandarin is an added advantage.
• Result-oriented, self-motivated with the ability to work under pressure and be a team player.
• Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Our Values

• Integrity
  • Story: Say No to Super High Leverage
    • We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
  • Story: Promise Made to a User on New Year's Eve
    • On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
  • Story: Providing Excellent Services and Undertaking Our Responsibilities
    • After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
  • Story: Leaf Opens Our App Over 30 Times a Day
    • According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Summary:

• Sign-On Bonus ($1,000)
• Performance Bonus
• Outlet Performance Bonus
• Staffs Discounts
• Free Meal
• 5 Days Work Week (Shift Work)

Job Responsibilities:

• Manages the daily operations of the outlet, ensuring strict adherence to health, safety, food handling, and hygiene regulations.
• Motivates the team and fosters open communication between staff and management.
• Responsible for recruiting and training staff members.
• Coordinates and supervises staff scheduling.
• Ensures a high level of customer satisfaction, addressing and resolving any customer issues or complaints.
• Oversees and maintains stock inventory levels.
• Prepares and submits daily sales reports.

Job Requirement(s)

• Bachelor of Food Science or equivalent
• Minimum 2 years of relevant experience in F&B Industry
• Comfortable to work in non-halal environment
• Willing to commit for shift work

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

MAIN PURPOSE

• To support / report to SEAO Procurement Associate Director
• To identify cost-saving opportunities, areas and processes that could be optimized, and potential areas of risk through strong business acumen and analytical skills.

KEY RESPONSIBILITIES

Policy & Compliance

• Enforce Procurement policies and guidelines in local level, in line with regional and group direction.
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines.
• Educate stakeholders on proper procurement process by organizing training and communication to brands and department requestors.

Strategic Sourcing & Negotiation

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events, PR services, visual merchandizing, IT, Logistics, etc.
• Lead major sourcing projects from RFP/tender to delivery, including but not limited to sourcing, supplier pre-qualification, evaluation, and award.
• Identify opportunities to drive efficiency, synergy and deliver savings and added values to the business.
• Support and coordinate regional and global Procurement initiatives and projects.

Sustainable Procurement

• Continuously optimize supplier panel by regular review of performance and feedback from stakeholders
• Manages day-to-day business relationships with local suppliers; evaluate and improve vendor performance.
• Annual supplier evaluation assessment / supplier CSR audit
• Integrate sustainability in all projects and providing support to group /region ESG initiatives.

Management Reporting

• Manage quarterly Procurement reporting, including but not limited to Dashboard, Spends Analysis, Procurement Project Reports, etc.
• Regular update and communicate with local senior management team on procurement initiatives.

QUALIFICATIONS

• 5 to 8 years of professional working experience with minimum 4-5 years in Procurement functions
• Good understanding of procurement processes; with indirect categories management experiences and/or in luxury environment a plus
• Strong communication and project management skills to support and effectively manage stakeholders spans across SEAO (SG, MY, TH, VN, AU & NZ) and/or cross-functional teams including presentation and negotiation abilities, able to drive initiatives and deliver concrete results.
• Pro-active approach to tasks and ability to manage several tasks simultaneously and on time.
• A positive attitude and willingness to learn
• Team player with strong collaborative spirit

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Ready to Lead and Inspire in a Growing F&B Icon?

Step into an extraordinary role with a renowned seafood brand celebrated for its iconic chili crab and award-winning flavors. This isn't just a job—it's a chance to shape experiences and bond people through food, all while making a meaningful impact in Singapore’s culinary landscape. With various dining concepts under its wing and plans for continued expansion, the team is looking for an exceptional leader to drive operational excellence.

Role Snapshot:If you’re passionate about building seamless dining experiences, this is your opportunity. As an Operations Lead, you’ll be at the forefront, guiding daily operations, opening new store locations, and ensuring the highest standards of service and quality across all aspects of the business. Your work will span recruitment, team training, KPI analysis, supply chain management, and collaborative strategic planning.

What Success Looks Like Here:

• Daily Operations: Lead smooth workflows, managing everything from back-of-house logistics to front-line service.
• Expansion: Oversee new store openings, from selecting sites to ensuring operational readiness.
• Talent Builder: Attract top talent, onboard new hires, and create training programs that drive excellence.
• Data-Driven: Analyze KPIs, continuously drive improvement, and ensure compliance with safety and quality standards.
• Budget: Manage budgets, track costs, and help meet financial targets.

What You Bring to the Table:

• 5+ years in F&B operations with a proven track record of leadership.
• Experience managing new location setups and training programs.
• Strong organizational skills with a talent for team building.
• Proficiency in operational software and an eye for efficiency.

Why Join Us?

• Competitive Pay: Salary aligned with your expertise.
• Growth Path: Opportunities for career advancement in a fast-growing company.
• Performance Rewards: Bonuses tied to impact and achievement.
• Health & Wellness: Benefits to support your overall well-being.
• Dynamic Environment: Be part of an innovative, high-energy team where your voice counts.

Are you driven to lead, inspire, and elevate the dining experience? Join us and play a pivotal role in one of Singapore’s iconic seafood brands. If you're ready to make an impact and grow with us, apply today!

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description:

DATA PROTECTION
Roles & Responsibilities
1. Serve as the main/first point of contact between the Group and all relevant data protection authorities/ regulators.
2. Ensure the Group’s policy is in line with the General Data Protection Regulation (GDPR) and code of practice.
3. Evaluate, review and enhance the existing framework, ensuring its relevance with the Group’s businesses in consultation with key stakeholders.
4. Proactively conduct regular internal security audits to ensure compliance, address potential issues and submit monthly reports for management’s review.
5. Provide guidance, and support, and act as the subject matter expert to Management and fellow colleagues.
6. Conceptualise, and translate ideas and regulations into an effective training package; train and conduct workshops for internal staff members.
7. Train and guide members of staff involved in processing data on all the key salient points for compliance.
8. Follow up with changes in law and provide suggestions to ensure compliance with GDPR.
9. Foster a data protection culture amongst employees and communicate personal data protection policies to stakeholders.
10. Manage personal data protection-related queries and complaints.
11. Alert management of any risks that might arise with regard to personal data management.
12. Liaise with PDPC on data protection matters.

OTHER RISK AND COMPLIANCE DUTIES
1. Creating and implementing an effective compliance program, statutory and operationally
2. Ensuring that the compliance program effectively prevents and/or detects violations of law, regulations, organization policies, or the code of conduct
3. Regularly reviewing the compliance program and recommending appropriate revisions and modifications, including advising the Senior Management of potential compliance risk areas
4. Conducting yearly compliance refresher training
5. Process owner for the following policies:
a. Anti-bribery policy
b. Gifts and hospitality
c. Whistleblowing policy
6. To spearhead the implementation of Enterprise Risk Management and maintain the risk register for the Group

Job Requirement:
1. Minimum degree from accredited universities with 5 years of relevant experience
2. Critical and strategic thinking, ability to provide sound judgements in challenging situations and be assertive as needed.
3. Experience in legal, audit, and/or risk management roles will be an added advantage.
4. Good interpersonal skills and ability to work independently, objectively, and constructively.
5. Strong interpersonal, negotiation, organisational and report-writing skills.
6. Team player with project management skills.
7. Excellent communication and presentation skills.
8. Ability to work under pressure, hands-on experience in audit, investigation, training, policy development and process improvement.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

The Dolar Shop Hot Pot story began in Las Vegas of the East; Macau!
Our name “Dolar”comes from a Chinese term embodying the people’s willingness to work hard to gather prosperity, fortune, and never turning down any opportunities!

We are seeking an experienced and dynamic General Manager to join our pre-opening team.

• Ensures the efficient and profitable management of the restaurant
• Keeps the CEO of The Dolar Shop up to date with relevant issues in the restaurant and gets their input and advice where necessary
• Ensures that the stock take figures are completed and accurate as per company requirements
• Covers for floor supervisors during emergency vacations and Ad-hoc leaves
• Observes compliance with the company’s policies and procedures, as well as governmental laws and regulations.
• Supervises the opening & closing of the restaurant
• Ensures the proper cleaning and lighting of all restaurant areas
• Supervises a daily check up on the smooth performance of all restaurant machinery and equipment
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly
• Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
• Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
• Manages the restaurant staff working schedules
• Motivates and develops staff, in order to encourage their professional development
• Evaluates the performance of all Restaurant employees ensuring that reviews are delivered to the HR Department on time
• Suggests to CEO the proposed salary reviews, personnel actions, promotions and provides feedback to employees
• Handles guest problems and complaints
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
• Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
• Responsible for all aspects of Front-of-House operations at the outlet, including the supervision of the restaurant management team, service, bar, and hostess teams, in carrying out their roles and responsibilities.
• Work closely with the Executive Chef and Back-of-House team in ensuring smooth service. Always maintain robust communications between both teams, including attending weekly meetings and regular follow-ups
• Ensure Front-of-House team’s participant and engagement in CSR and sustainability activities
• Develop, train, and promote employees with potential to grow within the outlet
• Ensure adherence to polices and procedures outlined in Employees’ Handbook and training materials
• Uphold stringent customer service standards upheld by Chijmes and to propose improvement plans to mitigate shortfalls
• Review customer service standards audit with the Operations Evaluation & Analysis team and implement corrective action plans to improve overall customer journey and experience
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Investigate and resolve guest complaints in a prompt and professional manner. Ensure proper documentation are in place for follow-up and have a structured plan in place to reduce similar complaint in the future.
• Constantly monitor and drive initiatives to drive ranking on various platforms, such as TripAdvisor, Google Reviews
• Ensure that the guests’ profile in the customer database is updated with the latest information and all staff on service are aware of guests’ preferences and needs.
• Work closely with the Executive Chef to curate, launch and track success of a year-long roster of promotional menu/items in line with property-wide campaign and/or with corporate initiatives.
• Conduct regular reviews of menu and promotions (including pricing, drink pairings, taste, feedback from guests, etc) with the Executive Chef, to constantly push for, and deliver a dining experience that is best in class.
• Develop and execute a marketing strategy with the CHIJMES Marketing Team to drive higher foot traffic and PR mileage for the restaurant. Take the initiative to monitor all marketing and social media channels and analyze the return of investment (“ROI”) of marketing campaigns.
• Create a safe and clean working environment by emphasizing importance of workplace safety and hygiene, and ensuring employees are sufficiently trained on such aspects.
• Perform weekly Front-of-House inspections, where needed, to follow up on critical repairs and addition & alteration works, in collaboration with Facilities.
• Work closely and lead restaurant management team to increase outlet’s productivity and efficiency. Review operating results with the restaurant management team and present monthly P&L results with CHIJMES management team.
• Prepare and be held accountable for outlet’s budget, forecasts, and CAPEX requirements.
• Ensure all cashiering procedures are processed in compliance with accounting standards and in a timely manner.

Ideal Candidate:

• Relevant certifications or degrees in hospitality management or a related field.
• Proven experience in restaurant management, preferably in a high-volume, upscale dining environment, local experience is a must and international experience will be ideal.
• Strong leadership and communication skills with a passion for creating a positive and vibrant team culture.
• Excellent problem-solving abilities, adaptability, and a proactive approach to challenges.
• Financial acumen and experience in budget management.
• Minimum 8-10 years’ experience in a renowned restaurant group, luxury hotel chain, high-end Chinese restaurant.
• Possess a comprehensive set of F&B service and operations skills
• Enjoys problem solving and able to think outside-the-box in difficult situations.
• Team oriented approach to management with a mindset of open communications.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and quality management
• Proficient in Microsoft Office programs.
• Have a well-groomed, professional appearance

有兴趣者可以填上申请表 Fill up the application form：https://masteraccount.typeform.com/to/m2SYkr2w

并把简历发到 You may send the resume to：[email protected]

关于我们 About us：https://www.dolarshop.com/cn/aboutus.php

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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