Total 11 sales coordinator job vacancies in F&B / Tourism / Hospitality category in Singapore, South East

Job Purpose

The Corporate Sales Executive/Executive, Operations & Sales, Private Leasing will be responsible to support the daily sales operations for our SPRAC. This position will be working closely with the StridesMSvcs/ Operations & Maintenance/ Fleet Management.

Responsibilities

1. Key Performance Indicators

• Secure new corporate & personal accounts for long term leasing, monthly rental, and transient basis.
• Attend to enquiries and follow-up with potential sales leads through cold calling and telemarketing.
• Meet monthly sales target and vehicle hired-out rate to achieve KPI.
• Prepare quotations and arrange for car viewing sessions with prospects.
• Ad hoc duties as assigned.

2. Customer Service

• Ensure service excellence towards customers.
• Continual engagement and networking with customers.
• Handle enquiries and feedback professionally and ensure resolution of these cases.
• Ensure customers are given appropriate response within stipulated time frame.
• Work with inter-departments to ensure customer feedback is resolved.

3. Productivity Movements

• Participate in Kaizen projects to improve work processes and practices.
• Participate in Staff Suggestion Scheme, 5S and other department committees.

4. Others

• Consolidate & Submission of Daily Sales Funnel report.
• Monitor and update market intelligence.
• Administrative work and administering leasing contracts.

Qualifications & Work Experience

• 2 years of sales/ related experience.

• Prior experience in vehicle leasing within the transport industry is a plus.

• Positive mindset with acceptance to constant changes.

• Possess a valid 3/ 3A driving license.

• Digital Marketing Support Responsibilities
  • Provide support for digital marketing initiatives in hotels, F&B, Spa, and Raffles City Convention Centre.
  • Manage the uploading and maintenance of approved digital content, ensuring all platforms remain current.
  • Arrange photography and filming sessions, handle administrative tasks related to digital marketing, conduct market research, and manage requests for updates on websites, microsites as well as other digital platforms.
  • Conduct basic proofreading and copywriting for communication materials across various channels, with a particular focus on digital platforms.
  • Aid other team leaders in the department with various hotel projects on an as-needed basis.
  • Create engaging and relevant content for various digital platforms, including websites, blogs, social media, and email campaigns.
  • Collaborate with external agencies or partners when necessary.

• Sustainability Support Responsibilities
  • Oversee and manages the complex’s ESG projects
  • Lead and coordinate communications and marketing efforts on ESG initiatives on social media and the dedicated sustainability blog
  • Support and manage the tracking for monthly submissions via Accor online platform, GAIA 2.0
  • Developing analyses and communicating recommendations through reports and presentations
  • Creates and organizes activities to develop positive organizational culture on changing mindsets for ESG initiatives
  • Supports ad-hoc projects

• Other Responsibilities
  • Perform administrative duties such as monthly accruals, forecasting, submission of invoices or routing agreements for approval.
  • Perform any other tasks and duties as assigned by Assistant Director of Performance Marketing and Senior Director of Marketing.

Primary Responsibilities:

Service Delivery Leadership:

• Oversee the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.
• Manage delivery teams, ensuring alignment with customer expectations and business objectives.
• Drive continuous process improvement and ensure high standards of service quality and efficiency.
• Coordinate with cross-functional teams, including operations, technical teams, and product development, to deliver integrated solutions.
• Pre-Sales Support:
• Collaborate with sales teams to provide technical expertise and solution design during the pre-sales phase.
• Engage with prospective clients to understand their business needs and align them with appropriate digital solutions.
• Prepare and present technical proposals, solution architecture, and delivery plans to customers.
• Assist in the development of RFPs/RFIs and contribute to pricing strategies by offering insights on delivery costs and timelines.
• Stakeholder Management:
• Maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Act as a key point of contact for clients during both the delivery and pre-sales phases to ensure expectations are met.
• Risk & Resource Management:
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Oversee resource allocation, ensuring that project teams are staffed appropriately and efficiently.

Requirements:

1. Educational Background:
   • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
   • Relevant certifications (e.g., PMP, ITIL, or Agile) are a plus.
2. Experience:
   • Minimum of 8 years of experience in digital service delivery, project management, or a related role.
   • Proven experience in pre-sales support, including solution design and technical proposal development.
   • Experience leading cross-functional teams and managing client relationships.
3. Technical Skills:
   • Strong understanding of digital services and technologies (e.g., cloud computing, software development, data analytics).
   • Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
4. Soft Skills:
   • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
   • Strong analytical and problem-solving abilities to address challenges and identify opportunities.
   • Leadership qualities to inspire and motivate delivery teams.
5. Risk & Resource Management:
   • Experience in identifying project risks and developing mitigation strategies.
   • Ability to manage resource allocation effectively and efficiently.
6. Customer-Centric Mindset:
   • A track record of aligning services with customer needs and expectations.
   • Ability to build and maintain strong relationships with clients and partners.
7. Strategic Thinking:
   • Strong business acumen to understand client objectives and align digital solutions accordingly.
   • Ability to contribute insights to pricing strategies and delivery cost estimation.

Primary Responsibilities:

Service Delivery Leadership:

• Oversee the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.
• Manage delivery teams, ensuring alignment with customer expectations and business objectives.
• Drive continuous process improvement and ensure high standards of service quality and efficiency.
• Coordinate with cross-functional teams, including operations, technical teams, and product development, to deliver integrated solutions.
• Pre-Sales Support:
• Collaborate with sales teams to provide technical expertise and solution design during the pre-sales phase.
• Engage with prospective clients to understand their business needs and align them with appropriate digital solutions.
• Prepare and present technical proposals, solution architecture, and delivery plans to customers.
• Assist in the development of RFPs/RFIs and contribute to pricing strategies by offering insights on delivery costs and timelines.
• Stakeholder Management:
• Maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Act as a key point of contact for clients during both the delivery and pre-sales phases to ensure expectations are met.
• Risk & Resource Management:
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Oversee resource allocation, ensuring that project teams are staffed appropriately and efficiently.

Requirements:

1. Educational Background:
   • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
   • Relevant certifications (e.g., PMP, ITIL, or Agile) are a plus.
2. Experience:
   • Minimum of 8 years of experience in digital service delivery, project management, or a related role.
   • Proven experience in pre-sales support, including solution design and technical proposal development.
   • Experience leading cross-functional teams and managing client relationships.
3. Technical Skills:
   • Strong understanding of digital services and technologies (e.g., cloud computing, software development, data analytics).
   • Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
4. Soft Skills:
   • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
   • Strong analytical and problem-solving abilities to address challenges and identify opportunities.
   • Leadership qualities to inspire and motivate delivery teams.
5. Risk & Resource Management:
   • Experience in identifying project risks and developing mitigation strategies.
   • Ability to manage resource allocation effectively and efficiently.
6. Customer-Centric Mindset:
   • A track record of aligning services with customer needs and expectations.
   • Ability to build and maintain strong relationships with clients and partners.
7. Strategic Thinking:
   • Strong business acumen to understand client objectives and align digital solutions accordingly.
   • Ability to contribute insights to pricing strategies and delivery cost estimation.

The Food & Beverage Sales & Event Manager is responsible for driving food and beverage sales through the planning and execution of events. The incumbent is key duties include identifying and pursuing new business opportunities, coordinating with clients to customize event details, and working with internal teams (culinary and service) to ensure seamless event operations. He/she also manage event budgets, track sales performance, and provide excellent customer service throughout the process. Additionally, the manager is responsible for maintaining relationships with clients to encourage repeat business and staying informed of industry trends to remain competitive.

How does your day look like?

Event Sales & Coordination: 

• Lead the sales efforts for F&B-related events such as corporate functions, and private events.
• Collaborate with clients to understand their needs and customize offerings.

Business Development:

• Develop and implement strategies to grow F&B event sales. Identify potential clients, generate leads, and build strong relationships to drive repeat business.
• Conduct site tours and presentations for potential clients.
• Prepare and negotiate contracts, ensuring compliance with hotel/event policies.

Event Planning & Execution:

• Oversee all aspects of event planning, including menu design, budgeting, staffing, and logistics. Ensure that events are executed seamlessly and exceed client expectations.
• Oversee event setup and teardown, ensuring all details are in place and aligned with client expectations.
• Monitor event timelines and make real-time adjustments as needed Contracting

Revenue & Budget Management:

• Collaborate with the finance department to manage event budgets and pricing strategies.
• Track and report on event profitability, ensuring revenue goals are met.
• Manage all billing and payments related to food and beverage events.
• Marketing & Promotion:
• Collaborate with the marketing team to create promotional materials and strategies for food and beverage events.
• Assist in organizing special promotions and events to drive additional revenue.

Client Relations:

• Serve as the main point of contact for clients, ensuring excellent communication throughout the event planning process. Handle any issues or last-minute requests professionally and efficiently.

Collaboration:

• Work closely with the culinary team, front-of-house staff, and external vendors to ensure smooth event operations and high-quality service.

Sales Targets & Reporting:

• Meet or exceed event sales targets. Prepare regular sales reports and forecasts for management review.

Market Research:

• Stay informed on industry trends, competitor offerings, and customer preferences to keep the F&B department competitive and innovative.

Budget Management:

• Manage event budgets, control costs, and ensure profitability for each event.

• Act as a technical lead within the sales process by providing technical demonstrations and advice to clients when required
• Providing product knowledge support, translating the technical aspects of the product to the sales team and client, being the intermediary between product management and sales
• Contribute to technical strategy, service development, and technology innovation for achieving ongoing revenue opportunities
• Develop project plans with customers and effectively communicate around these plans the progress of development, delivery, and implementation.  Provide transparent reporting of project status at any time
• Support customer satisfaction across all interactions, products, solutions, and services & train them to use products effectively
• Be a key liaison between customers and vendors, to ensure accuracy and quality of integration project scoping exists and follow up with the sales department to win new business and increase sales
• If needed, in preparation for the sales team, communicate with project management to translate clients’ requirements and smooth transition from sales to implementation
• Represent qualified customer business plans to Shiji’s business management for inclusion in development plans and strategic alignment
• Coalize with the Marketing department to discuss sales team expectations, help highlight products, introducing innovative approaches on the representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients
• Identify solutions to reduce support costs

• Drive key sales activities in the region
• Manage a portfolio of set accounts 
• Deliver increased market penetration
•  Generate leads & convert into revenue based on financial objectives
• Organize & attend multiple regional and international events
• In Direct contact with L&L Hotels around the world
• Define strategies & action plans with key stakeholers
• Manage budget and expenditures
• Update and report accurately on all required data

Main responsibilities (including but not limited to):

Employee Engagement

• Develop sustainable and progressive employee engagement plans globally to improve overall employee engagement, happiness and commitment 
• Research, develop, recommend, and execute creative strategies to foster the organisational diversity, equality and inclusion goals

Office Management

• Coordinate office activities and operations to secure efficiency and compliance to company policies 
• Support coordination for any regional meetings, webinars, conferences, townhalls or events

You should have / be

• A Love, Bonito ambassador with a great understanding of our culture
• Excellent communication and people skills
• A high degree of professionalism, judgement and discretion
• Superb planning, project management, multitasking and execution abilities
• A strong self starter with good initiative and a hands on attitude to get things done!
• Strong problem solving skills and mindset
• A charismatic, trustworthy, and relatable team player
• Strong ability to collaborate across various departments, stakeholders management and vendors partnering
• Ability to thrive in a fast-paced, dynamic environment with limited resources

Qualifications & Experience

• 1-2 years of relevant experience in office management is preferred.
• A strong interest in coordination of events and facilitating the management of the office space
• A diploma in human resource, business management, psychology, sociology or other relevant fields will be advantageous
• Must be able to commit to office working hours from Tuesday to Thursday
• Min 18 hours per week

#TeamLB perks

• Generous staff discount off LB products
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

This is a 6-month contract role based in Singapore.

We are seeking a highly motivated and detail-oriented individual to join our team as the Government and Social Impact APAC Coordinator for a 6-month contract period. The ideal candidate will have experience with, or a demonstrated passion for the government and social impact ecosystem of partners. They should also have excellent collaboration and communication skills, be able to work independently, and have strong attention to detail.

Responsibilities

• Oversee nuanced partner support cases across the APAC region to ensure timely resolution and identify trends within support cases to help drive systematic improvements.
• Cultivate relationships and collaborate with internal cross-functional partners to shape, support, and execute product or project goals for the APAC team.
• Work with Partner Managers on specific projects and support new ideas through experimentation, ad hoc analytics, and framework development
• Review global or product specific collateral and update to align with local / APAC context.
• Collaborate with cross-functional teams to ensure smooth execution of projects and accountability on deliverables.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• 5 years' project management or program management experience.
• Experience prioritizing among conflicting demands.
• Experience working independently and taking initiative.
• Ability to work independently and prioritize tasks effectively.
• Strong attention to detail and organizational skills.
• Knowledge of the APAC market and fluency in English.

UEN: 199700895N

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

The Sales Coordinator is to provide administrative support to the respective Sales Team Leaders i.e. Director of Sales (DOS), Assistant Director of Sales (ADOS), Senior Sales Manager (SSO), Sales Manager (SM) and Sales Executive (SE) including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities 

Supports Respective Sales Team Leaders to Handle Incoming Sales Inquiries 

• Handles clients’ enquiries, conduct site inspection in the absence of DOS / ADOS / SSM / SM / SE.
• Prepares sales proposals, contracts and assist to follow up in a timely manner.
• Prepares sales materials including presentation, sales kit etc.

Provides Administrative Sales Support

• Organises and coordinate meetings, conferences and travel arrangements.
• Arranges and confirms appointments.
• Organises internal and external events.
• Handles incoming mails and other materials.
• Sets up and maintains filing systems as per division standards.
• Collates information, maintains database to ensure they are up-to-date.
• Communicates verbally and in writing to answer inquiries and provide information in a timely manner.
• Liaises with internal and external contacts.
• Coordinates the flow of information both internally and externally.
• Maintains adequate stock of all sales materials as suited to required quantities.

Ad-Hoc Projects Champion

• Assists and supports in ad-hoc projects assigned by respective Sales team leaders.

Participation in Accor / Raffles Corporate Programmes

• Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.