Total 4,700 service centre manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Roles & Responsibilities

● Direct and manage retail stalls according to company SOPs and regulatory requirements

● Mentor and supervise service staff on food handling, service conduct, and compliance to standards

● Required to prepare meals such as toast making and hot foods based on the company's SOPs.

● Preparation of hot and cold beverages from scratch and premix.

● Advice on operational needs and service consistency

● Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability

● Monitor sales and provide monthly sales reports with recommendations for business reviews with management

● Handle cashiering duties, customers’ complaints and operational issues

● Other work scope as required by business needs

Requirements:
*Preferably someone with diploma in F&B, supply chain or related courses

*fluent in English and one other local language

*Basic computer literacy including MS Word and Excel

*Hands-on with good problem-solving skills relating to food court operations andcustomer issues

*Ability to foster positive working relationships

*Preferably someone with at least 1-3 years’ in a supervisory role

*Experience working in F&B sector is a plus

Job Responsibilities:

Overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, managing staff, and optimising financial performance.

● Schedule and manage employee shifts efficiently to foster a positive and motivated work environment.

● Lead and supervise restaurant staff with good training.

● Monitor and manage the restaurant budget with minimise costs and optimise profitability.

● Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.

● Develop and implement marketing strategies and promotional events with the Marketing Department.

● Assist in store documentation and provide regular updates to upper management.

● Ensure excellent customer service and resolve issues promptly.

● Communicate effectively with staff, suppliers, and customers.

● Carry out any ad-hoc duties as assigned.

Job Requirements:

● Best with 2 years working experience in a semi-fine dining restaurant, hospitality management and/or other related field.

● Strong leadership and team management skills.

● Ability to handle challenges and solve problems.

● Acquainted with product offerings and the F&B program.

● Familiarity with health and safety regulations and food safety standards.

● Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 120 faculty members and an enrolment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Assistant Manager, Student Administration. The incumbent shall support admission as well as student life initiatives and activities to enhance student’s learning experience for MSc programmes.

Responsibilities:

• Admissions Management and support: Managing the admissions process, including receiving and reviewing applications, verifying documentation, and evaluating eligibility criteria.
• Student Support: Providing ongoing support to current students, addressing their concerns, answering questions, and connecting them with appropriate resources and support services.
• Student Orientation: Planning and organizing orientation programs to familiarize new students with the campus, facilities, academic policies, and support services available to them.
• Collaboration: Collaborating with other departments, such as academic affairs and student services, to ensure effective communication and support for students.
• Reporting: Generating reports and providing data analysis related to admissions and student support activities.

Requirements:

• A bachelor’s degree from a recognized Institute of Higher Learning.
• Minimum of 3 years of relevant experience in student life and support.
• Possess strong communication skills and problem-solving skills with good time management.
• Able to handle stress and passionate in assisting students.
• Detail-oriented.
• IT savvy and proficient in MS Office applications (mainly word, excel, PowerPoint).
• Data analytic skills and experience will be an advantage.
• Possess a “can-do” attitude, ability to work fast and smart independently.
• A team player with strong interpersonal skills, able to work collaboratively.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU

JOB DESCRIPTION

As part of the Risk and Compliance team, you will be integral in working with relevant stakeholders to support the organization in developing and implementing the overall risk management strategy and related initiatives as well as ensuring compliance to regulations and internal policies.

• Support ‘middle-office’ activities relating to market and credit risks
  
• Credit Risk – Provide effective and sound credit recommendations on credit proposals from Divisions within a specified turnaround time so that well informed decisions are made by approving authorities to minimize the probability of credit losses
  
• Market Risk – Keep abreast of market events and highlight to supervisors any potential threat to portfolio. Performing deals check on trades and monitor counterparty exposure
  
• Assist in the implementation of the Enterprise Risk Management (ERM) framework and other risk related policies and methodologies
  
• Facilitate and review risk assessments for key business operations, strategic investments and major projects
  
• Develop Key Risk Indicators (KRI) for monitoring and decision-making
  
• Support Division’s Risk Committee and BCM Committee in delivering their terms of reference
  
• Drive risk management culture through working with business units to educate and create awareness of risk management accountability
  
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time
  

JOB REQUIREMENTS

• A degree in Engineering, Risk Management, Finance, Accountancy, Business or Economics with at least 6 to 8 years of relevant working experience
  
• Experience in environment and/or energy industry is an added advantage
  
• A hands-on manager with technical acumen and ability to understand broad business issues
  
• Strong analytical and problem-solving skills
  
• Good ability to influence, communicate and present
  
• Works well under pressure
  

Participate in full set, project costing and monitor project budgets inclusive of audit schedule

Provide guidance in areas relating to costing and inventory valuations and interact closely with operations

Ensure accurate and timely preparation of monthly management accounts

Coordinate with the Controller and Director to prepare the annual budget and forecasts to ensure cost control and predetermined levels of profit and to enforce the budgets

Assist in fixed assets reconciliations, eg. corporate assets for capitalisation, fixed asset tagging exercise

Perform audits on a regular basis to verify transactions

Track all company assets and liabilities

Ensure compliance with group accounting policies and regulatory requirements

Manage cash flow and forecasting

Good knowledge of Tax standards and GST rules

Support project revenue and cost tracking, gross margin monitoring, ad-hoc project analysis

Requirements

Degree in Accountancy or CPA/ACCA equivalent

With minimum 3-5 years of project accounting function with Construction or Engineering firms.

@ [email protected]

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Manager to join our team!

As a F&B Manager we rely on you to:

• Oversee the everyday operation, management, marketing and overall performance of the outlet.
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Participate in annual business planning and budgeting
• Work closely with marketing to develop and implement effective marketing and branding strategies
• Actively involved in the selection and recruitment of staff

Requirements:

• Experience in handling VIPs
• Neat and articulate
• Diploma / Degree in food and beverage / hospitality Management
• Minimum 3 years’ experience in a similar capacity in an international class hotel
• Displays initiative
• Commitment to professional values

Responsibilities:

• Responsible for site compliance for regulatory, quality as well as food safety standards
• Ensure compliance with local regulatory requirements including SFA, HALAL, FSMA and etc.
• Act as representative for site projects impacting quality and food safety
• Act as food safety team leader
• Being site trainer for quality, regulatory and food safety matters
• Manage overall in-plant GMP audit programs
• In-charge of all pre-audit activities
• Lead the weekly/ monthly review meeting and compile reports
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Food Science/ Technology or equivalent
• At least 5 - 6 years years of food safety/ compliance preferably from FMCG manufacturing background
• Prior supervisory experience is required

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job responsibilities

• Provide Cloud, ICT, IoT, up-to-date IT and integrated telecom solution design and technical project management to the Asia Pacific regional teams
• Interface with global telecoms (Eg. Singtel, NTT and Verizon) and enterprises (Google, Microsoft and Apple) throughout their project lifecycles, including part of the presales support and service provisioning
• Responsible for ICT and telecom solution development and product standardization, such as preparing business model, business forecast, budget formulation, development roadmap, service improvement plan, documentation, workflow, etc.
• Ability to foster positive relationships with internal and external clients

Job qualifications:

• Bachelor's degree in Electronics Engineering/Telecommunication
• Certified in PMP, PRINCE II or CITPM
• Minimum 10 years of experience in global telecom and/or IT business
• Experience in working with global telecom and/or ICT company with success handling ICT solution or substantial customer project cases
• Experience in product development, consulting, and project management
• Experience in supporting or working with global Chinese organizations will be an advantage

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Here is an exciting opportunity for you to join us a Tax and Customs Professional. Reporting to the ASEAN Tax and Customs Manager (based in Singapore), you will be responsible for supporting Singapore customs advisory activities, corporate tax and GST compliance & advisory for Siemens Singapore group of entities.

You’ll make an impact by:

Customs

• Support customs advisory activities in accordance with local regulations and Siemens' global customs strategy
• Execute oversight duties for Singapore customs operational activities including restructuring, new set-ups, Free Trade Agreement application & tariff optimization
• Liaise with external customs authorities and brokers to resolve issues and ensure smooth customs clearance; collaborate with other team members and departments to optimize customs processes and address cross-functional challenges

Tax

• Tax Accounting and Reporting: Perform monthly, quarterly, and yearly tax accounting and reporting packages, ensuring compliance with local and HQ reporting requirements
• Tax Returns and Submissions: Prepare and submit Corporate Income Tax, Withholding Tax, and GST returns to tax authorities, including thorough information extraction and collation
• Tax Query Management: Address tax queries from both authorities and internal stakeholders, including preparation of draft replies and resolution of inquiries related to WHT, international tax, and other tax matters
• Advisory and Projects: Participate in ad-hoc advisory and projects, covering areas such as process improvement, new tax laws implementation, M&A, and restructuring

You excel in:

• Degree in Tax, Accountancy, Business Administration or an equivalent professional qualification
• Minimum 5-6 years of experience in local Customs / Trade Compliance practices or Tax in Big 4, local firm or commercial
• Hands on experience dealing with Singapore Customs topics and/or GST is an added advantage
• Proficiency in working with SAP, MS Applications and other accounting software
• Team player with the ability to work as an individual contributor as well as partnering with colleagues across functions and businesses
• Strong communication and interpersonal skills
• Demonstrate initiative, a constant process improvement mindset, independent, organized with strong analytical skills and detailed-oriented

We offer excellent opportunities to develop, along with a flexible working environment. Join us in working in an international dynamic environment for a company known in the world for creating technology with purpose that helps us to cope with future challenges!

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

• Kitchen / Service Crew (Healthy Meal)
• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar / Raffles Place / Frasers Tower Singapore (Cecil Street) / Geylang (Discuss during interview)

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

JOB RESPONSIBILITIES:

• Establish and ensure functionality of the QA&QC Department
• Setup HACCP and ISO 22000 requirements for production plant
• Handle regulatory and customer Audits
• Ensure compliance with legal regulations and Food Safety Management Systems
• Ensure products meet internal / external specifications
• Monitor incoming, in-process and outgoing inspection activities
• Handle customer feedback pertaining to quality and food safety issues
• Ensure adherence to Quality and Food Safety Management Programmes
• Handle and decide on disposition of non-conforming products
• Manage, motivate, coach and develop the Food Safety and QA&QC teams
• Any ad-hoc work as prescribed by the superior.
• Reporting to Deputy General Manager.

JOB REQUIREMENTS:

• Diploma / Bachelor’s Degree in Food Science, food manufacturing or related field.
• Minimum 3 years of leadership experiences;
• Prior QA/QC experience in food manufacturing will be added advantage;
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Meticulous, good judgement and decision-making skills.

Guest Experience Executive | Receptionist | Little India

Salary range: $2,100 + OT

Monthly Gross can reach $2600
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Human Resource Management, Business Administration or equivalent.
• At least 5 years of working experience in F&B (Assistant Manager/Manager).
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please click the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Oversee operations and maintenance of waste-to-energy facilities.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of service

• Joining an advanced development in quasi-government
• Newly created role with opportunity to grow.

About Our Client

One of our top clients, one of the main players in Shipping industry is currently expanding their data team. They have operations in multiple regions, such as Southeast Asia, Middle East South Asia, Northeast Asia, Europe, Mediterranean, and Americas.

Job Description

As a O365 Manager, you are responsible for:

• Maintain availability for end-users and ensure compliance with IT security and governance standards.
• Lead on-boarding of BUs to Office 365 global tenant, emphasising benefits and ROI.
• Research and introduce 1-2 new features annually to service platform, identifying areas for improvement.
• Provide Level 3 support for SaaS and cloud VMs, including after-hours and weekend response.
• Manage vendors, stakeholders, and staff development to ensure effective service delivery and a positive work environment.
• To manage vendors to provide the roll-out, development services, and maintenance services

The Successful Applicant

As a suitable candidate, you shall possess min. Degree in computer science or relevant field. You shall also possess at least 7 years of working experience in Windows Server Operating System, PowerShell scripting & Microsoft Office 365 (including Exchange Online, Microsoft Teams, SharePoint Online and Microsoft Azure Active Directory)

What's on Offer

• Joining the expanding team with multiple project exposure.
• Be the 365 subject matter expert for the company

Contact

Wilson Tay (Lic No: R2091205/ EA no:18S9099)

Quote job ref

JN-032024-6362221

Phone number

+65 6416 9838

• Joining an advanced development in quasi-government
• Newly created role with opportunity to grow.

About Our Client

One of our top clients, one of the main players in Shipping industry is currently expanding their data team. They have operations in multiple regions, such as Southeast Asia, Middle East South Asia, Northeast Asia, Europe, Mediterranean, and Americas.

Job Description

As a O365 Manager, you are responsible for:

• Maintain availability for end-users and ensure compliance with IT security and governance standards.
• Lead on-boarding of BUs to Office 365 global tenant, emphasising benefits and ROI.
• Research and introduce 1-2 new features annually to service platform, identifying areas for improvement.
• Provide Level 3 support for SaaS and cloud VMs, including after-hours and weekend response.
• Manage vendors, stakeholders, and staff development to ensure effective service delivery and a positive work environment.
• To manage vendors to provide the roll-out, development services, and maintenance services

The Successful Applicant

As a suitable candidate, you shall possess min. Degree in computer science or relevant field. You shall also possess at least 7 years of working experience in Windows Server Operating System, PowerShell scripting & Microsoft Office 365 (including Exchange Online, Microsoft Teams, SharePoint Online and Microsoft Azure Active Directory)

What's on Offer

• Joining the expanding team with multiple project exposure.
• Be the 365 subject matter expert for the company

Contact

Wilson Tay (Lic No: R2091205/ EA no:18S9099)

Quote job ref

JN-032024-6362221

Phone number

+65 6416 9838

Job Description
The role is responsible for the liaison for Trade Finance matters between RM/ARMs and HO GTS Ops, as well as backup for Trade Finance related processing.

• Review and update GTS guidelines and procedures, working with business, HO GTS and Compliance to support the Trade Finance new business.
• Support Trade Finance on any new products, ensuring Operational procedures are in order.
• Review and update guidelines and procedures
• Liaison between RM/ARMs and HO Ops for any issues escalation
• Review and suggest process improvements and system enhancements
• Backup for Trade Finance processing
• Other ad-hoc duties as assigned

Job Requirement

• Minimum a bachelor’s degree in Business Administration or a relevant discipline
• Minimum 5 years’ related working experience within the Banking industry, Trade Finance

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Our client is a well-established market leader in the F&B industry. They are looking for a Restaurant Assistant Manager assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Responsible for planning, coordinating and running the daily restaurant operations.
• Responsible for creating a positive guest experience and handle customer’s request professionally and promptly.
• Responsible for coordinating all reservations to ensure optimum capacity.
• Responsible for handling complaints or feedback concerning food and service.
• Responsible to ensure compliance with sanitation and safety regulations.

Requirement:

• Minimum 3 years of experience in managing a restaurant

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Scope & Responsibilities:

- Handle full set accounts

- Preparation of Statutory report

- Preparation and filling of GST

- Support sales team members to develop professional and excellent working relationship with clients

- Liaison with clients on Accounts & Tax related matters

- Assist in other corporate secretarial, administration and adhoc duties

Monday to Friday Work Week

930am to 630pm

Genting Lane

Good working environment

Prior experience in accounting / audit firm will be a plus

Team player

• Manage order taking and ensure accurate processing.
• Oversee food preparation, maintaining quality standards.
• Supervise kitchen staff, assigning tasks efficiently.
• Monitor inventory and order supplies as needed.
• Provide exceptional customer service, addressing inquiries and concerns.
• Ensure cleanliness and compliance with health and safety regulations.
• Drive efficiency and optimize workflow to meet customer demand.

Requirements:

• Bachelor’s Degree in any discipline.
• Work experience as F&B Outlet Manageror similar role in the hospitality industry.
• Good analytical, problem solving and decision-making skills.
• Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.
• Strong organizational skills.
• Be available to work on weekends and holidays.

Interested applicants, please send in your updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871

Uni Recruit (Singapore) Pte Ltd

Our client is a very well-established Asian restaurant with 10 outlets all arouund Singapore. We will allocate you to the nearest restaurant nearest to where you're staying.

Salary: $4500 - $5500 + AWS + VB

Working hours: 5.5 Days

Job Responsibilities:

• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Assist with the hiring process by identifying and selecting candidates for junior positions
• Assist with staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Any other jobs or duties assigned by the Operation Manager from time to time.

Job Requirements:

• Degree or Diploma in any field.
• On-job training provided.
• At least 6 years in F&B industry with 2 years of managerial experience.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

· Responsible for managing all functions and day to day operations of the restaurant during opening, mid or closing shifts.

· Manage all necessary repair and maintenance issues.

· Make recommendations concerning development, promotion, and disciplinary action affecting team members.

· Manage inventory and liaise with store manager to make necessary orders in advance.

· Proven ability to develop teams and training of new staff.

· Knowledge of systems, methods and processes that contribute to smooth operations
both in back-end and front-end.

· Shares knowledge of South Indian Vegetarian food and ensures good food quality.

· Manage Catering orders and ensuring smooth flow in catering operations.

· Maintaining and monitoring duty roster schedules.

· Implementing regular cleaning rota, daily, weekly and monthly and doing regular
follow-ups.

· Ensures excellent customer service and has good customer management skills.

· Retains customer loyalty by ensuring good customer experience and relationships.

· Candidate should have completed Degree.

· Ability to work in a fast-paced environment.

· Ability to work well with teams.

· Candidate having working Tamil knowledge is important.

· Minimum 10 years of relevant working experience in a setup similar to ours.

KPMG Turnaround and Restructuring Services help businesses and their stakeholders to conceptualize and implement strategic, operational and financial change. These changes are due to a constantly evolving business lifecycle and technological disruptions affecting how businesses operate. We help our clients find innovative solutions – from being a catalyst to help clients improve performance and achieve sustainable growth, to providing our expertise in helping clients navigate complex cross border insolvencies.

As a restructuring and insolvency specialist, you will be part of a team who are dedicated to their craft in bringing practical solutions to our clients and their stakeholders, with hands-on involvement in the implementation of restructuring and insolvency plans.

Responsibilities

• Performing analysis on the historical and current financial performance of the client to determine the viability of the business and identifying immediate remedies to resuscitate the business;
• Assisting the client in the preparation of cash flow projection and ascertain the validity of the assumptions adopted and liquidity requirements of the client;
• Liaising with various stakeholders of the client in administration of various forms of corporate insolvency and restructuring engagements (such as judicial management, liquidation and receivers and managers) including dealing with creditors’ queries, recovering and realizing assets and fulfilling the statutory obligations of the administrators;
• Supporting the business development initiatives, including the preparation of proposals and identification of opportunities.
• Working closely with Partners and Managers on client management and business development activities.

Requirements

• Minimum 3 years of experience in corporate/individual insolvency and/or restructuring exercise
• Possess a Degree in accountancy, or Finance or Business or professional qualification in accounting
• Proficient with the Microsoft office applications
• Be familiar with the applicable Singapore law on corporate restructuring and insolvency
• Be able to work in teams with good interpersonal skills
• Possess a good understanding of business drivers and their fundamentals
• Be resourceful, versatile, analytical and possess good project management skills