Total 3,763 site manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

This position aims to provide Management Support to Japanese companies operating in the Southeast Asia Region in the Strategy & Business Design unit. Managers typically have day-to-day responsibility for delivering engagements or major modules of large projects. This includes leading the approach, liaising with clients and other parties and directing the thinking of individuals within the team. For instance, on a growth strategy project for a leading universal bank, one module may be focused on conducting expert interviews and secondary research to understand key market trends, another on gaining a better understanding of unmet consumer needs, and a third on developing financial forecasts of the future performance of existing lines of business. The number of modules varies from case to case and depends on the size of the team and the scope of the project. An important part of the role will include involvement in business development and marketing activities to initiate and maintain contact with target companies.

In leading teams to deliver impact to clients through the project, you’ll:

• Employ a business-oriented mindset and use data-driven solutions to drive transformation agenda and achieve results.
• Leverage expertise in a functional domain to enable client’s strategic agenda.
• Consider opportunities and threats related to end-user adoption when developing recommendations.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Understand the goals of our clients and Deloitte and align our people to these objectives, setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Leading by example and establishing confident relationships with senior stakeholders.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

Requirements:

• Tertiary education qualification in Business or equivalent.
• At least 8 years of experience working in the above areas at a Consulting or Technology firm.
• Native or Advanced Business level of Japanese communication is required as the role will require liaising with Japanese clients.
• A strong and demonstrated experience in Strategy.
• Background or industry experience in marketing, quantitative analysis and financial analysis.
• Comprehensive knowledge in business strategy, marketing, finance, operations, and data analysis techniques is required.
• Familiarity with JIRA / SQL and Tableau is preferred.
• Strong understanding and working experience in data science and analytics field.
• Experience in planning and proposal-type work for management and business from the perspective of the technology department

· Excellent project management skills, including project planning, resource allocation, and risk management.

· Support for project and customer development by making use of individual strengths (new customer and project development, proposal creation).

· Willingness to work outside of office base and most of all…

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Position may be based in Singapore, but project location could be anywhere in the Asia-Pacific Region.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website

Deputy Manager - IT (Application_Outsystem/ any other SW)

Budget : S$ 7500 + AWS + VB

Venue: Toll City ( West Singapore )

The Assistant/Deputy Manager - Applications (Information Technology) needs to overlook on 6-7 applications on which there teams are working and needs to manage them. Training will be provided if the application is new to him, but needs to be strong in either of Java/ .Net / Outsystem ; Database MS SQL, etc and should be open to learning.

He plans and oversees multiple inter-dependent programs spanning multiple years that impact one or more business units or one larger project. He/She oversees all aspects of assigned programs throughout program lifecycles to ensure completion within the defined scope, quality, time and cost constraints. He/She ensures accurate allocations of resources throughout the program.

He/She leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful programs. He/She is confident and decisive in leading projects, and overseeing the completion and integration of inter-dependent programs and parts. He/She has excellent communication skills, capable of effectively influencing various internal and external stakeholders.

Job Responsibilities/Key Tasks(External) :

Set program management framework • Provide inputs and support to develop the program management framework, templates, tools and systems to deliver cost, time and quality metrics • Design training programme to enable effective application of programme management framework across the organisation

• Support the higher management in governance of programme management framework through audits

• Guide Project Managers in adoption of the set framework at the appropriate level

Develop programme plan

• Develop the integrated programme plan including detailed activities, resource planning, cost estimation for projects

• Work with stakeholders to establish and gain consensus on programme goals, objectives and deliverables • Review programme plan to determine time frame, funding limitations, procedures for accomplishing projects • Acquire programme requirements such as human resource, required information, various agreements and material or technology needed

• Guide Project Managers to deliver plans aligned to overall programme objectives

• Set expectations for periodic and milestone reviews including status reports, programme risk identification and other dashboards Implement programme

• Drive programme to meet schedules, budget, manpower and technical quality targets • Drive programme discipline to document scope changes, issues and risks that affect implementation • Work with users, technical staff and management to determine and resolve issues associated with programme implementation • Conduct regular programme reviews to recommend schedule changes, cost or resource adjustments

Manage teams

• Oversee team management including budgets, forecasting, work allocations and staffing • Develop staff through ongoing coaching, mentoring and career discussions • Define common goals, direction and accountability among staff • Drive effective performance management practices within department in accordance with organisation policies and procedures

Job Requirements

Professional Qualifications & Relevant Experience

- Degree in any IT related field or Computing Field

- At least 5 years of working experience in application support team

- Able to guide developers in using best practices to develop an application in Outsystem is preferred, but not mandatory

(Any solid exp. in developing any software applications will be good, Outsystem they can train ]

- Experience in managing vendor for the first level support is a plus

• Basic Salary + Fixed Allowances (UP$3600) + Incentive
• Variable Bonus + Meal Provided
• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

· PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

· DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

· ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.

· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

· SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

Role & Responsibilities

The Restaurant Manager is responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area.

Business Operations

• Responsible for the overall performance of the restaurant
• Ensure the smooth operations of the restaurant
• Monitor income and expenses
• Manage cost and quality controls
• Project and order daily required supplies
• In-charge of the submission of all reports at the end of the shift/week/month including but not limited to sales, food cost and labour cost
• Manage equipment maintenance

Customer Service

• Manage customer experience
• Ensure and maintain service quality and professional etiquette
• Customer feedback management

People Management

• In-charge of recruiting and training to team members
• In-charge of the overall performance of team members
• To develop and motivate team members through capability development
• Conduct staff performance assessment process
• To ensure that all employees adhere to the company’s quality and standards
• Lead team to implement change

Adhering to Quality and Standards

• Manage compliance with F&B hygiene policies and procedures
• Examine food and beverage preparation
• Ensure quality control for food and service

Skills/Qualifications:

• At least 4 years of relevant experience in F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Possess strong leadership qualities
• Able to work shift hours

Required Working Shift: 6 Days 10 Hours/Week

• Basic Salary + Fixed Allowances (UP$4000) + Incentive
• Variable Bonus + Meal Provided
• Working days & hours: 5.5 Days per week: 11am – 10pm (follow roster)
• Working location: Orchard
• Excellent Welfare & Benefits

Job Scope

• Oversee the service of the restaurant.
• Make sure the restaurant is running smoothly.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and report all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handling emergency and difficult situations.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters.
• Preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Reporting restaurant’s situation daily to General Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast management.
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards

Requirements:

• Preferably 3 years of Operations Management experience in F&B industry
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Benefits:

• Competitive Salary Package: Earn up to $3,000 basic per month, plus monthly incentives and a variable bonus.
• Career Growth Opportunities: Robust training programs with clear pathways for career advancement.
• Comprehensive Benefits: Enjoy a full range of benefits, including staff meals, uniform provision, insurance coverage, and leave entitlements.
• Inclusive Work Environment: Welcoming candidates of all backgrounds, including those part of the Yellow Ribbon Project.
• Attractive Joining Bonus: Receive a $600 joining bonus—$300 after passing probation and $300 upon completing one year.

Job Description:

As an Assistant Manager, you will lead and manage the daily operations of your assigned outlet. Your role is crucial in driving the outlet's business performance by overseeing financial management, ensuring compliance with food safety standards, and delivering exceptional customer service. You will also play a key role in people management, from recruiting and training staff to developing a motivated and high-performing team. Your leadership will ensure the smooth operation of the restaurant and the satisfaction of both customers and employees.

Roles & Responsibilities:

• Operational Excellence: Manage the daily operations to ensure the outlet meets standards in food quality, service, and cleanliness.
• Financial Management: Oversee and control sales, labor, food, and packaging costs to ensure the outlet meets its financial goals.
• Team Leadership: Train, and develop staff, ensuring a motivated and performance-driven team.
• Customer Satisfaction: Handle customer feedback and complaints professionally and ensure issues are resolved in a timely manner.
• Reporting: Prepare and submit monthly management reports, providing insights into operational performance and identifying areas for improvement.

• Manage full spectrum of HRIS & C&B operations, policy & compliance and lead PX projects and new initiatives across 7 SEA markets.
• Lead and facilitate the Annual Performance Remuneration review process by collaborating closely with the business and PX leaders at country, regional and global levels.
• Manage and maintain employee-related data including onboarding, compensation, benefits, and performance management in the HRIS, SuccessFactors.
• Implement and update people policies to ensure regulatory compliance and provide guidance on local employment legislations across the region.
• Provide hands-on advice and be the people-solution provider to business leaders and managers in country and regional levels, on the full range of employment related matters, e.g. performance management, compensation & benefits, people data and reporting, employee relations, and policy & compliance, etc.
• Collaborate with the Country and Global People Experience teams to implement new projects and initiatives to improve and enhance employee experiences.

Requirements:

• 5+ years of HR experiences, especially in C&B, HRIS and employee relations.
• Prior work experience in fast-paced MNC environment with country & SEA regional offices set up and matrix reporting line would be an advantage.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking an experienced and dynamic individual to join our team as a Restaurant Manager. This is an excellent opportunity for a passionate F&B professional to lead and grow with a popular fast-casual dining concept.

Location:

• Islandwide, multiple restaurants in all areas of Singapore

Responsibilities:

• Lead day-to-day operations with leadership and decision-making
• Manage restaurant's profit & loss, including cash control/security procedures, inventory management, labor management, and financial report analysis
• Manage operational and manpower planning for the assigned restaurant
• Oversee employee-related matters including performance management, training and development, compensation, and disciplinary issues
• Provide coaching and feedback to team members on stations, products, processes, and policies
• Enforce compliance with government regulations, food safety standards, operational procedures, and company policies across all shifts
• Maintain and uphold the overall restaurant's brand image
• Identify and implement strategies to market the restaurant and promote its involvement in the community
• Collaborate with the management team to identify and solve various operational issues for sustainable growth
• Work closely with all other departments to maximize customer experience and profitability

Requirements:

• Previous experience in the F&B industry, or relevant educational qualifications in hospitality or restaurant management
• Positive individual with strong communication, interpersonal, and leadership skills
• Ability to work in a fast-paced environment and make quick, effective decisions
• Proficiency in financial management and analysis
• Strong problem-solving and conflict resolution skills
• Passion for delivering exceptional customer service

Compensation and Benefits:

• Attractive salary package
• $2,000 sign-on bonus
• Many employee benefits available

Additional Perks:

• Opportunity to lead and develop a high-performing team
• Continuous learning and development in restaurant management
• Be part of a growing brand in the exciting Singapore food scene

Join our team and take your career to the next level in restaurant management! As our Restaurant Manager, you'll play a crucial role in driving our success and shaping the dining experience for our customers. If you're ready to lead, innovate, and make a significant impact in the F&B industry, we want to hear from you!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

We are seeking an experienced and dynamic individual to join our team as a Restaurant Manager. This is an excellent opportunity for a passionate F&B professional to lead and grow with a popular fast-casual dining concept.

Location:

• Islandwide, multiple restaurants in all areas of Singapore

Responsibilities:

• Lead day-to-day operations with leadership and decision-making
• Manage restaurant's profit & loss, including cash control/security procedures, inventory management, labor management, and financial report analysis
• Manage operational and manpower planning for the assigned restaurant
• Oversee employee-related matters including performance management, training and development, compensation, and disciplinary issues
• Provide coaching and feedback to team members on stations, products, processes, and policies
• Enforce compliance with government regulations, food safety standards, operational procedures, and company policies across all shifts
• Maintain and uphold the overall restaurant's brand image
• Identify and implement strategies to market the restaurant and promote its involvement in the community
• Collaborate with the management team to identify and solve various operational issues for sustainable growth
• Work closely with all other departments to maximize customer experience and profitability

Requirements:

• Previous experience in the F&B industry, or relevant educational qualifications in hospitality or restaurant management
• Positive individual with strong communication, interpersonal, and leadership skills
• Ability to work in a fast-paced environment and make quick, effective decisions
• Proficiency in financial management and analysis
• Strong problem-solving and conflict resolution skills
• Passion for delivering exceptional customer service

Compensation and Benefits:

• Attractive salary package
• $2,000 sign-on bonus
• Many employee benefits available

Additional Perks:

• Opportunity to lead and develop a high-performing team
• Continuous learning and development in restaurant management
• Be part of a growing brand in the exciting Singapore food scene

Join our team and take your career to the next level in restaurant management! As our Restaurant Manager, you'll play a crucial role in driving our success and shaping the dining experience for our customers. If you're ready to lead, innovate, and make a significant impact in the F&B industry, we want to hear from you!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

We are seeking an experienced and dynamic individual to join our team as a Restaurant Manager. This is an excellent opportunity for a passionate F&B professional to lead and grow with a popular fast-casual dining concept.

Location:

• Islandwide, multiple restaurants in all areas of Singapore

Responsibilities:

• Lead day-to-day operations with leadership and decision-making
• Manage restaurant's profit & loss, including cash control/security procedures, inventory management, labor management, and financial report analysis
• Manage operational and manpower planning for the assigned restaurant
• Oversee employee-related matters including performance management, training and development, compensation, and disciplinary issues
• Provide coaching and feedback to team members on stations, products, processes, and policies
• Enforce compliance with government regulations, food safety standards, operational procedures, and company policies across all shifts
• Maintain and uphold the overall restaurant's brand image
• Identify and implement strategies to market the restaurant and promote its involvement in the community
• Collaborate with the management team to identify and solve various operational issues for sustainable growth
• Work closely with all other departments to maximize customer experience and profitability

Requirements:

• Previous experience in the F&B industry, or relevant educational qualifications in hospitality or restaurant management
• Positive individual with strong communication, interpersonal, and leadership skills
• Ability to work in a fast-paced environment and make quick, effective decisions
• Proficiency in financial management and analysis
• Strong problem-solving and conflict resolution skills
• Passion for delivering exceptional customer service

Compensation and Benefits:

• Attractive salary package
• $2,000 sign-on bonus
• Many employee benefits available

Additional Perks:

• Opportunity to lead and develop a high-performing team
• Continuous learning and development in restaurant management
• Be part of a growing brand in the exciting Singapore food scene

Join our team and take your career to the next level in restaurant management! As our Restaurant Manager, you'll play a crucial role in driving our success and shaping the dining experience for our customers. If you're ready to lead, innovate, and make a significant impact in the F&B industry, we want to hear from you!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

• Ensuring restaurant staffs are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

Identifying, qualifying, and securing business opportunities

Coordinating business generation activities

Develop new business for warehousing, transportation, 3PL, and any related logistics fields from new customers

Developing customized target sales strategies. Understanding client needs and offering solutions and support, answering potential client questions Collaborating with sales team and bringing in new business.

Requirements:-

1. At least 5 years of relevant work experience in freight forwarding

2. At least 3 years of relevant work experience in 3PL and warehousing industry

3. Problem-solving Skills, Good problem-solving abilities, resourcefulness, and initiative

4. Ability to maintain contact with a large network of important people, create contacts with partners in a variety of critical positions, and success at forming business relationships

5. Interpersonal Skills to deal with both employees and customers.

6. Organizational Skills professionals in this role must be extremely detailed. In their work, they will oversee details of the entire supply chain, and will need to be able to recognize and correct any errors.

7. Experience in China & other country business development activities

8. Ability to multi-task and navigate between strategic & hands-on work effectively.

9. With Sales target 2 times on basic salary.

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

• Conduct studies to discover ways to improve the efficiency of production processes
• Oversee the hiring and training food production personnel
• Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety
• Monitor every aspect of production to ensure compliance with established procedures and standards
• Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations
• Develop and promote new food products to boost sales and increase generated returns
• Allot work tasks to company staff according to their specialization and history
• Set production objectives and implement action plans for achieving set targets
• Conduct forecast to identify potential risks and contingencies in a proposed project
• Prepare periodic reports to update upper management on food production activities
• Create workshifts to ensure round-the-clock food production operations
• Maintain accurate inventory of raw materials and processed food products
• Ensure products and raw materials are stored properly at optimum conditions
• Carry out surveys to identify customer requirements and adjust to meet such needs

Main Duties and Responsibilities

We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our dynamic team and help us create unforgettable dining experiences for our guests.

The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols to ensure a successful opening.

Key Responsibilities

• Assist the Restaurant Manager in overseeing all aspects of the restaurant operations, including service, food quality, and guest satisfaction.
• Ensure smooth and efficient daily operations, including scheduling, staffing, and inventory management.
• Maintain a high level of cleanliness and sanitation in the restaurant.
• Foster a welcoming and friendly atmosphere for guests.
• Anticipate and address guest needs and preferences.
• Resolve guest complaints and concerns in a professional and timely manner.
• Train and supervise F&B servers and waiters/waitresses to provide a high level of customer service to ensure guest satisfaction.
• Provide leadership and direction for associates while on duty by offering professional skills and leading by example.
• Address associates’ concerns and provide ongoing support and development.
• Monitor revenue and expenses to ensure profitability of the restaurant.
• Facilitate effective communication within the F&B team and with other departments.
• And any other tasks assigned by Restaurant Manager.

Job Requirements

• Min Diploma in Food and Beverage and/or Hospitality Services or an equivalent professional qualification in a related field.
• 4 to 6 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience would be useful.
• Strong leadership and interpersonal skills.
• Ability to work under pressure and in a fast-paced environment.

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Assistant Contract Manager (M&E Industry)

Salary: $4,000 - $5,800

Working Days: Mon-Fri (8:30am to 5:30pm)

Working Location: Jalan Kilang Timor, Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• Responsible for overseeing the restaurant's profit and loss, and implementing effective cost control measures.
• Manage the restaurant's budget and financial forecasts to meet or exceed management expectations.
• Prioritize increasing revenue and covers to maximize profitability, while also focusing on cost control.
• Oversee daily restaurant operations to ensure smooth and efficient service.
• Regularly review and enhance the restaurant's performance through cost analysis and process monitoring.
• Ensure food safety and operational standards are maintained, providing a safe and welcoming environment for customers.
• Meet customer expectations by delivering professional, efficient service and addressing service issues with tact and diplomacy.
• Drive operational efficiency by leading and supporting the service culture to maximize customer satisfaction.
• Manage labor costs through effective staff scheduling and leave monitoring.
• Participate in the hiring process by identifying and selecting candidates for junior positions.
• Handle staff counseling and recommend disciplinary actions, including termination, when necessary.
• Supervise, mentor, and manage supervisors and service staff to optimize manpower use.
• Oversee all administrative tasks related to the restaurant.
• Perform other duties as assigned by the Area Manager.

Job Specifications:

• Minimum 5 years of management experience in the Food & Beverage industry.
• Strong leadership skills with the ability to manage and motivate service staff.
• Excellent communication and interpersonal skills, capable of building lasting relationships with guests.
• Strong organizational and management abilities, with the capacity to lead and inspire a team.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Our club is a private members-only community for Founders, CEOs, Entrepreneurs, and Investors - a new paradigm and community for successful business owners building a legacy of their own.

Join us and participate in our community and our members’ journeys.

We are looking for a Manager with experience in high-networth industry to develop and execute strategies in these areas – offerings, audience, membership, partners and sponsors.

Major Responsibilities :

Offerings (Events, Rewards, Benefits, Products, Services and Payment Methods etc)

• Build customer experience and loyalty through benefits and rewards, by identifying the right partners and sponsors based on the Brand’s goals and strategies
• Build campaigns and execute promotions or educational materials to promote and deliver such benefits, rewards, collaborations to target audience and customers
• Develop and maintain placard/handbook on offerings
• Educate operations staff on offerings
• Develop and execute marketing calendar

Audience, Membership, Partners and Sponsors

• Develop and execute membership growth strategies, including lead generation, marketing campaigns, and event planning
• Widen target audience through selected partners that are in line with the Brand’s positioning
• Build brand presence through events, promotions and collaborations
• Create proposals, presentations and materials to nurture partnership opportunities
• Identify gaps in partnerships and propose partnership roadmap
• Develop a partnership pipeline, e.g. identify categories, shortlist potential partners, contact, screen, and select deals that are aligned with Company's strategies
• Good understanding of partners’ T&Cs and clear and accurate documentation of all initiatives
• Manage member database and track member activity
• Provide exceptional member service, including responding to member inquiries and resolving member problems
• Track and report on membership metrics, including membership growth, renewal rates, and member satisfaction

Others

• Review and maintain contracts and identify risks and incorporate clauses to safeguard the Company
• Work closely with other business units to communicate and collaborate on market initiatives
• Support any other marketing initiatives as required

Requirements:

• A degree in marketing/business marketing or a related field
• Minimum 5+ years of marketing experience
• Preferably experienced in loyalty and rewards programs, merchant (ecommerce, payment, dining, retail, travel etc) partners etc
• Strong partner acquisition proof and relationship building skills, natural flair for building rapport with others
• Experience in high-worth lead generation
• Natural flair for building rapport with others
• Excellent communication and writing skills.
• Strong work ethic and self-starter.

Workplace: Raffles Place

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours