Total 73 supply chain operator job vacancies in F&B / Tourism / Hospitality category in Islandwide

Logistics Operations & Supply Chain Executive

Key Responsibilities

• Overviewing Aftersales Challenges
• Gather, analyse, and effectively utilize forecasted figures to gather insights on sales performance, research and spot siginifcant patterns/trends with current/ historical data (Tableau)
• Manage global inventory levels against internal targets through constant scrutinizing, prioritizing, and reallocations as needed.
• Analyse a broad range of data (inventory levels, delivery periods & cost, efficiency) to optimize supply chain and provide meaningful information for decision making.
• Develop and maintain complex data sets, using intermediate-advanced functions (VLookup, Pivot Tables, etc.
• Preparation of forecasting & KPI reports.
• Any other ad-hoc duties or projects as assigned

Qualifications / Requirements

• Bachelor in Business, with a specialization in Supply Chain, Analytics, or a relevant course of studies.
• You should be a self-starter with strong logical reasoning skills
• Excellent communication skills, with proficiency in English
• Proficiency in GoogleSheets or Microsoft Excel, highly capable in utilizing intermediate-advanced functions (VLookup, Pivot Tables, etc.)

Working Location: East - Airline House - Next to Singapore Airlines HQ

Working hours: Monday – Friday office hours

We regret to inform that only shortlisted candidates would be notified.

Logistics Operations & Supply Chain Executive

Key Responsibilities

• Overviewing Aftersales Challenges
• Gather, analyse, and effectively utilize forecasted figures to gather insights on sales performance, research and spot siginifcant patterns/trends with current/ historical data (Tableau)
• Manage global inventory levels against internal targets through constant scrutinizing, prioritizing, and reallocations as needed.
• Analyse a broad range of data (inventory levels, delivery periods & cost, efficiency) to optimize supply chain and provide meaningful information for decision making.
• Develop and maintain complex data sets, using intermediate-advanced functions (VLookup, Pivot Tables, etc.
• Preparation of forecasting & KPI reports.
• Any other ad-hoc duties or projects as assigned

Qualifications / Requirements

• Bachelor in Business, with a specialization in Supply Chain, Analytics, or a relevant course of studies.
• You should be a self-starter with strong logical reasoning skills
• Excellent communication skills, with proficiency in English
• Proficiency in GoogleSheets or Microsoft Excel, highly capable in utilizing intermediate-advanced functions (VLookup, Pivot Tables, etc.)

Working Location: East - Airline House - Next to Singapore Airlines HQ

Working hours: Monday – Friday office hours

We regret to inform that only shortlisted candidates would be notified.

Job order: 828162

Responsibilities:

• Create monthly Demand & Supply plan and negotiate with Distributor.
• Explain Demand & Supply thinking way to cross function team so as to secure production allocation
• Good overview of Indonesia market, promotion activities and competitor situation to explain to internal stakeholders
• Visualize and summarize distributors requests to ensure production supply
• Visit distributor and dealers regularly to gather feedback
• Monitor sales achievement daily/monthly
• Ad-hoc duties assigned by manager

Requirements:

• Degree in Business/Economics/related fields
• Non experienced graduates are welcome as this is an entry level role
• Basic knowledge of demand & supply concept

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

Job Description & Requirements

Position: Full-Time Kitchen Operator

As a Full-Time Kitchen Operator, you will play a vital role in ensuring the smooth operation of our kitchen. Your responsibilities will include:

· Preparing ingredients, following standardized recipes, and cooking delicious dishes with precision and consistency.

· Operating kitchen equipment and maintaining a clean and organized work station.

· Collaborating with the culinary team to ensure timely preparation and delivery of meals.

· Adhering to food safety and sanitation guidelines at all times.

· Assisting in inventory management and ordering supplies as needed.

· Displaying a positive attitude, teamwork, and adaptability to meet the demands of the kitchen environment.

Requirements:

· Previous experience in a similar role is preferred but not required.

· Having prior experience in a steamboat restaurant would be advantageous.

· A passion for food, exceptional customer service, and a positive attitude.

· Ability to thrive in a fast-paced, high-pressure environment.

· Excellent communication and interpersonal skills.

· Attention to detail and ability to work well within a team.

· Flexibility to work various shifts, including weekends and holidays.

Benefits:

· Competitive salary and opportunities for career growth.

· Comprehensive training to enhance your culinary and customer service skills.

· A positive and inclusive work environment that values teamwork and creativity.

· Employee discounts on meals and other perks.

· Health insurance and other benefits package options.

Demand & Supply Specialist

Job Summary:

• Oversee monthly operations and mid-to-long-term sales forecasting for the Indonesian market.
• Collaborate with pricing colleagues, cross-functional teams, and distributors to optimize sales through appropriate production planning.

Roles & Responsibilities:

• Develop and negotiate monthly Demand & Supply plans with distributors.
• Communicate Demand & Supply strategies to cross-functional teams to secure future production allocations.
• Maintain a comprehensive understanding of the Indonesian market, including promotion activities and competitor landscape, to inform internal stakeholders.
• Visualize and summarize distributor requests for fleet and ad-hoc orders to ensure production supply.
• Regularly visit distributors and dealers to gather frontline feedback and improve forecast accuracy.
• Monitor daily and monthly sales achievements, and coordinate with distributors and functional teams to address any gaps.

Job Requirements:

• Basic knowledge of demand and supply concepts or relevant experience in the Automotive/Logistics industry.
• Proficiency in MS Office (Excel/PowerPoint) for analysis, visualization, and reporting.
• Strong analytical skills with a keen attention to detail.
• Excellent communication skills and the ability to work effectively in a team environment.
• Highly organized with good time management skills to meet deadlines and schedules.
• Self-motivated and takes strong ownership of tasks.
• Willingness to travel overseas and work overtime when required.

Job Description

• Industry/ Organization Type: Food Production
• Position Title: Food Production Operator
• Working Location: Mandai (Closest MRT – Kranji MRT)
• Working Hours: Monday to Friday, 8.00 am – 5.30 pm
• Salary Package: Up to $2100 + Attendance Bonus
• Duration: Permanent

Key Responsibilities

• Load raw materials into machines and unload finished products, ensuring that the production floor remains organized and efficient.
• Follow all food safety and hygiene standards, including proper handling of food products and equipment cleaning to avoid contamination.
• Maintain accurate production and quality logs, tracking key metrics such as output, quality deviations, and equipment downtime.
• Work closely with other production operators, line supervisors, and quality control staff to ensure production targets are met on time

APPLY NOW!!!

• SFA Hygiene Certificate & Halal Competency Certificate holders preferred (Candidates without certificates will be sent for the course)
• Min. of one (1) year of relevant work experience preferred
• Training provided for candidates without experience

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70137 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Our client is a well-known coffee and fast-food chain, famous for its coffee, donuts, and a wide variety of breakfast and lunch items. The Shift Leader plays a vital role in the store team by overseeing daily operations during their shift. They guide and support team members to provide excellent customer service, maintain store standards, and improve operational efficiency.

Working Location: Across the island (usually near your residence after training)
Working Hours: 5 days a week, totaling 44 hours, including Saturdays, Sundays, and public holidays

Job Responsibilities:

• Follow customer service standards and sales techniques to boost sales.
• Train team members to meet sales targets.
• Create a welcoming environment for customers.
• Stay updated on promotions and product features.
• Complete tasks efficiently and accurately.
• Handle customer transactions at the register.
• Help with hiring new team members.
• Execute merchandising programs.
• Ensure health and safety training for all team members.
• Conduct regular safety checks.
• Maintain a clean and organized store.
• Assist with merchandise placement.
• Coach and provide feedback to team members.
• Communicate openly and explain initiatives.
• Delegate tasks and motivate the team.
• Encourage teamwork and professionalism.

Job Requirements:

• At least 3 years’ work experience in the service industry, with at least 1 year in a similar supervisory role.
• Passion for the F&B industry with proven experience in delivering excellent customer experiences.
• Proven experience in leading, managing, and coaching teams.
• Strong interpersonal and communication skills.
• Demonstrated abilities in multitasking and managing change in a fast-paced environment.
• Willingness to engage in shift work, including weekends and public holidays.

Staff member benefits:

• 5-day work week
• Health and medical coverage
• Employee discount
• Store performance incentives
• Career development and progression pathways

JAC Recruitment Pte. Ltd.

EA License Number: 90C3026

Registration Number: R22107842

EA Personnel Name: Ng Siew Thien

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8,000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

(EA License Number 16S8126) Our client provides warehouse and storage solutions in Singapore.

Job Description:

Our client is seeking skilled Operations Executives to support Managers in enhancing productivity. It is essential to achieve and maintain the required cycle times to meet the business’s projected capacity and service level agreements.

Responsibilities:

· Assist the Assistant Manager: Support daily operational activities and ensure smooth workflow.

· Effective Planning and Organization: Plan and organize daily warehouse operations to meet requirements.

· Customer Order Fulfillment: Work closely with the Customer Service Team to ensure timely and accurate fulfillment of customer orders.

· Customer Satisfaction: Achieve high levels of customer satisfaction through excellence in receiving, picking, packing, and logistics operations.

· Incident Analysis and Reporting: Investigate and analyze mistakes, provide solutions, report incidents, and conduct counseling as needed.

· SOP Compliance: Maintain all operational areas and documentation according to Standard Operating Procedures (SOP).

· Team Communication: Communicate with the warehouse operational team on operational matters or duties.

· Order Coordination: Track and coordinate orders requiring special attention (Ad hoc orders, Urgent Orders, etc.).

· Report Generation and Analysis: Generate and analyze reports for management.

· Inter-Department Coordination: Liaise with Inward and Outward movements of goods.

· Stock Taking: Responsible for perpetual and annual stock taking, and provide periodic reports on stock movements.

· Health and Safety Compliance: Ensure adherence to Health and Safety policies and procedures, supporting a safe working environment including the safe operation of equipment.

· KPI Achievement: Ensure daily and monthly KPIs/targets are met.

· Standards Compliance: Ensure compliance with Company’s project, operational, quality, regulatory, and HS&E (Health, Safety, Environment) standards, including ISO 9001, ISO 14001 requirements.

Requirements:

· Education: Diploma or Degree in Logistics/Warehouse Management or a related field.

· Experience: Minimum of 3 years of relevant experience in Logistics and Supply Chain, with prior experience in supply chain and warehouse operations for the healthcare sector.

· Knowledge: Strong understanding of Warehouse and Distribution Operations and Procedures, and familiarity with Warehouse Management Systems (WMS).

· Analytical and meticulous with an eye for details and numbers

Job Description

• Industry/ Organization Type: Food Production
• Position Title: Food Production Operator
• Working Location: Mandai (Closest MRT – Kranji MRT)
• Working Hours: Monday to Friday, 8.00 am – 5.30 pm
• Salary Package: Up to $2100 + Attendance Bonus
• Duration: Permanent

Key Responsibilities

• Load raw materials into machines and unload finished products, ensuring that the production floor remains organized and efficient.
• Follow all food safety and hygiene standards, including proper handling of food products and equipment cleaning to avoid contamination.
• Maintain accurate production and quality logs, tracking key metrics such as output, quality deviations, and equipment downtime.
• Work closely with other production operators, line supervisors, and quality control staff to ensure production targets are met on time

APPLY NOW!!!

• SFA Hygiene Certificate & Halal Competency Certificate holders preferred (Candidates without certificates will be sent for the course)
• Min. of one (1) year of relevant work experience preferred
• Training provided for candidates without experience

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70137 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Operations Manager (Fast Food)

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8,000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.

******Company will be moving to Woodlands Senoko in 2026******

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches.

******Company will be moving to Woodlands Senoko in 2026******

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

Job Description

The primary objectives of the position are to manage the Parts Department, ensuring optimal and efficient operations, while maintaining high standards of customer service and proactively addressing any service gaps.

Job Responsibilities

• Ensure the efficient and timely processing of parts quotations and orders, from receipt to dispatch and invoicing.
• Oversee the prompt release and collection of daily parts orders.
• Ensure timely and accurate submission of discrepancy claims and returns.
• Address and resolve any complaints or issues related to parts orders.
• Coordinate with branches, internal departments, suppliers, and forwarders on parts-related matters.
• Ensure smooth supply chain and logistics operations for parts shipments.
• Maintain accurate records of parts inventory in the system and conduct regular physical inventory checks in the warehouse.
• Manage the department's annual stock-taking process.
• Foster strong relationships with customers and suppliers.
• Provide guidance and mentorship to team members to enhance their skills and development.
• Evaluate staff performance and identify training needs.
• Oversee the end-to-end process for key account parts supply.
• Perform any other duties as assigned by management

Job Requirements

• Possess at least a degree/diploma in Engineering and / or Supply Chain and Logistics
• Has at least 5 to 8 years of relevant experience in a similar operation, of which 3 years in a managerial capacity
• Knowledge of SAP system in an added advantage
• Ability to travel to overseas sites when required

Interested applicants, click APPLY NOW or text +65 87959166 for confidential discussion.

Only shortlisted applicants will be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R23118077 | Spencer Lee

Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5,000 -$6,000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results