Total 5,747 Manager level F&B / Tourism / Hospitality job vacancies

Assistant Key Account Manager / Key Account Manager | FMCG | Boon Lay

Mon-Fri 9AM – 6PM

Location: Chin Bee Crescent (Boon Lay MRT)

Basic $4000 to $5000 + quarterly incentive + car allowance $700 / per claim basis or a fixed allowance if person possess a car + Mobile allowance $80, Gross $6k to 7k

Your primary focus will be on building and maintaining strong relationships with customers, identifying new business opportunities, and achieving sales targets. You will play a crucial role in understanding market trends, promoting the brand, and ensuring customer satisfaction.

Requirements

At least diploma + Proven experience in FMCG food sales or a related field.

Responsibilities:

1) Achievement of Sales and margin

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Identify and pursue new business opportunities within the assigned territory or market
• segment.
• Build and maintain strong relationships with new and existing clients, addressing their needs,
• and ensuring customer satisfaction.
• Conduct market research to stay informed about industry trends, competitor activities, and
• consumer preferences.

2) Customer Relationship Management

• Cultivate and maintain long-term relationships with key accounts and customers
• Address customer inquiries and concerns promptly and professionally.
• Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery.
• Ensure prompt payment collection

3) Sales Reporting

• Prepare regular sales reports, including sales forecasts, pipeline updates, and market
• intelligence.
• Present findings and recommendations to management to drive informed decision-making.

4) Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives.

5) Represent company professionally with customers and vendors while conducting business

according to the values of a world class organization.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

· At least 10 years experience
· Willing to work on holidays / work on shifts / change of shift
· Able to stand/work for long hours

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

·PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

·DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

·ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

·SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests
Contribute ideas to better serve the customers and improve efficiency and productivity
Involve in service quality initiatives to facilitate service culture development in BELLS
Handle collection of payments and all centre related administrative duties
Requirements:

Minimum GCE N/O level or equivalent
At least 1 year(s) of relevant experience preferably
Willing to work on weekends (Shift work required)
Dynamic individual with service aptitude, passion for service delivery and a proactive approach
Strong written and oral communication skills, analytical, administrative and interpersonal skills
A strong team player with positive work attitude and committed to work duties to maintain and exceed the expected service level where required
Ability to function effectively and multi-task in a fast-pace, dynamic environment
Willing to broaden and develop individual's skill sets and competencies to align with organisation's goals to adapt to transitions and disruptions

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

A Restaurant Manager leads all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

· Acute financial management skills.

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· Any additional language (eg. Korean) would be an added advantage.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience in management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

Planning,developing processes and procedure and searching for opportunities to improve the buisness.Generating new ideas or expanding on current ideas in process that will lead to the production of new items.Try your best for us..

Roles & Responsibilities

We are hiring cafe manager for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian-fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• In charge of daily cafe operations and management of cafe crew
• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Overseeing duties of cafe crew - including customer service, cashiering, cooking.
• Cashiering duties including closing the register at the end of the day – filling in the closing forms and settling all modes of payment
• In charge of the daily handling of cash revenues and the float. This requires you to be detail-oriented in counting the daily sales and float, as well as being customer oriented to process various modes of payment
• Inventory management
• Always maintain cleanliness and organization of the cafeteria
• Ability to upsell and collect feedback from customers on their meal and service

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills

Expected Start Date: 01/03/2024

Job Description:

The Kitchen Supervisor will be responsible for overseeing a small army of kitchen staff and overseeing the day to day running of the kitchen, including cleaning the equipment, checking supplies and inventory. Supervises and coordinates activities of food preparation in the kitchen.

To be successful in this role, you should have some hands-on kitchen experience in food production, and oversee day-to-day activities while overseeing a small team of kitchen staff. Do note that we are halal certified.

Key Responsibilities:

Supervise of a small team of kitchen staff, including matters such as discipline, termination and assessment of their performance.

Train new employees on the job, and enforce strict safety guidelines.

Set daily/weekly/monthly production planning and prepare work schedule.

Handle ordering of ingredients for production usage.

Making sure the kitchen is safe and in hygienic conditions at all times.

Organizing the inventory, storage, and distribution of food supplies.

Compliance with food safety, the highest quality of food, and hygiene standards at all times.

Assist the Kitchen Manager and in all other operations as required.

Requirements:

Minimum 1-2 years’ experience as a chef, preferably for a restaurant.

Management or supervisory experience will be an added advantage.

Good communicator with leadership qualities.

Ability to multitask and work in a fast-paced environment.

Passion for food and culinary arts.

Job Description:

As an Account Manager, you will play a pivotal role in steering category growth, aligning closely with the KrisShop brand's vision and mission. Your responsibilities encompass overseeing category sales, profit and loss, and ensuring a robust representation of brands and product assortments. You will be instrumental in nurturing brand partnerships and vendors through the strategic planning of brand campaigns and on-site activities. Vendor acquisition and adept management of vendors in operational processes, including vendor portals and internal documentation, are vital components of your role. Your ability to seamlessly handle operational and administrative tasks will be essential.

Responsibilities: 

·      Analyze data or insights to determine industry and consumer trends

·      Monitor stock movement of the respective category’s SKUs and ensure sufficient stocks across listing period, and plan exit strategies for poor performing SKUs

·      Effectively manage the category, by consistently reviewing sales and profitability, with the introduction of new trendy brands and replacement of poor selling products

·      Devising long-term development strategies for product categories

·      Place appropriate orders to ensure product availability that meets consumer demands

·      Liaise with marketing teams and channels teams to determine competitive pricing and promotional activities of a product category

·      Foster trust relationships with vendors to achieve better pricing and quality of services

·      Assume responsibility of budget development and revenue for category

·      Manage the commercial negotiations for new brands within category and owns the onboarding process

·      Creates joint business plans with brands to foster exclusive collaborations and drive sales and profitability

Requirements

1.      Demonstrated 2-3 years of experience in vendor management within the ecommerce domain.

2.      Proven track record of driving substantial sales growth within the ecommerce industry.

3.      Proficiency in product listings on ecommerce platforms.

4.      Familiarity with ecommerce seller management.

5.      Strong business acumen, with the capability to derive actionable insights that fuel business expansion.

6.      Exceptional organizational, analytical, problem-solving, and negotiation skills.

7.      A preference for meticulousness and proficiency in handling administrative tasks.

8.      Outstanding time management skills and the capacity to multitask effectively.

9.      An advantageous background in liquor and food will be considered a valuable asset.

Educational Background (Optional):

Candidates with degrees in Business, Retail, or Business IT are encouraged to apply. Your educational background will be viewed as a positive addition to your qualifications.

DUTIES AND RESPONSIBILITIES:

• Responsible for complete end-to-end operations of the factories/central kitchens including team development, health & safety, food safety & quality, cost, P&L, experimental compliance, people development, and service.
• Responsible for growing the revenue through proactively seeking new business opportunities, and developing and executing of business strategies.
• Ensure all required KPIs are met accordingly to business operations’ goals on safety, production, quality, and costs.
• Collect & analyse data in order to proactively identify production issues or develop plans to resolve existing issues.
• Responsible for creating and sustaining a world-class culture around people and food safety, quality, customer experience, and history-making fun.
• Oversee production managers/team to ensure that the production stays on schedule, from the raw material to the production line to packaging to cleaning & delivery.
• Overall in charge of all Fleet (Vehicles, Logistics/Warehouse division and Drivers).
• Onboard, train, and develop production managers and production workers creating an environment where leaders are developed
• Maintain overall responsibility for the factories/central kitchens, including safety, quality, cost, productivity, and delivery.
• Implement all SOPs and drive compliance with ISO22000 and HALAL certifications.
• Maintain production areas to ensure compliance with company quality, sanitation, and food safety standards.
• Ensure work shifts are planned to provide high efficiency & quality to customers on time, in full, and with cost-effectiveness.
• Maintain production areas to ensure compliance with company quality, sanitation, and food safety standards.
• Provide a safe working environment by maintaining quality equipment and enforcing adherence to developed work practices
• Ensure employees have the right tools, knowledge, and equipment required to do their jobs effectively and safely
• Promote a culture of world-class performance and continuous improvement that values learning and a commitment to quality
• Provide coaching, teaching, and mentorship to a diverse and engaged team
• Execute any other duties as assigned.

JOB REQUIREMENTS:

• Minimum Diploma/Degree in Culinary Education / Supply Chain Management or equivalent work experience.
• Minimum 10 years’ hands-on experience in a fast-paced Food Manufacturing Process environment will be preferred.
• Excellent knowledge of Production, ordering and inventory of food service products and equipment.
• Proven track record of generating commercial growth
• Knowledge on SFA / HACCP and ISO22000 standard requirements
• Possess effective management skills
• Analytical thinker, and decision-maker with focus on action and outcomes who drives results
• Possess the capability to lead, motivate and manage subordinates
• Decisive and committed, able to work under pressure.
• PC literate with knowledge of MS Office
• Excellent written and verbal communication skills in English

· At least 10 years experience
· Willing to work on holidays / work on shifts / change of shift
· Able to stand/work for long hours

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

·PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

·DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

·ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

·SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

Role: F&B Manager

Location: Singapore, Central

Type: Full-time

About HIGHLIGHT ART:

HIGHLIGHT ART is more than just a gallery; it's a space where art meets life. Alongside showcasing cutting-edge artworks, we offer a curated culinary experience that complements our art events, making every visit unforgettable. Our commitment is to elevate the art viewing experience by integrating exceptional food and beverage offerings.

Scope of Work:

As the F&B Manager, you will be at the forefront of developing and managing our gallery's dining concept, ensuring that our culinary offerings match the excellence of our art exhibitions. Your leadership will be instrumental in crafting unique culinary experiences that enhance our guests' appreciation of art.

Key Responsibilities:

• Handle the gallery’s bar area on a daily basis, provide tea, coffee or mixology for gallery’s guests
• Develop and execute innovative dining concepts and menus that reflect the gallery's artistic vision.
• Manage all aspects of the F&B operations, ensuring high standards of service and quality are maintained.
• Oversee budgeting, inventory, and procurement processes to ensure cost-effectiveness and efficiency.
• Lead, train, and inspire a team of culinary and service staff to deliver exceptional guest experiences.
• Collaborate with event organisers to provide bespoke catering solutions for gallery events and private viewings.
• Cultivate relationships with suppliers, local producers, and culinary professionals to enhance the gallery's F&B offerings.
• Ensure compliance with all health and safety regulations within the F&B department.

Requirements:

• Proven track record as an F&B Manager, preferably with experience in high-end dining or boutique hospitality settings.
• Able to converse in Chinese
• Bartending and coffee making skills preferred
• Exceptional organisational and management skills, with an ability to oversee multiple functions.
• Creative mindset with a keen interest in culinary trends and pairing food with art.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Degree in Hospitality Management, Culinary Arts, or related field is preferred.

What We Offer:

• A dynamic and artistic working environment.
• The opportunity to blend culinary arts with contemporary art.
• The chance to shape the culinary identity of a leading art gallery.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Responsibilities:

• Identify and pursue new business opportunities within the logistics and supply chain sector.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.

Client Relationship Management:

• Cultivate and strengthen relationship with existing clients.
• Understand client needs and provide tailored logistics solutions to meet their requirements.
• Act as the primary point of contact between the company and clients.

Sales Strategy and Planning:

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Collaborate with the sales team to create innovative approached to market out logistics services.

Market Analysis:

• Monitor industry trends and competitor activities to identify opportunities and potential risks.
• Provide regular market feedback to the management team for strategic decision making.

Sales Reporting:

• Prepare and submit regular sales reports, including sales forecasts, client feedback and market trends.
• Utilize CRM tools for efficient management of customer interactions and sales processes.

Negotiation and Contract Management.

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure timely and accurate completion of all necessary documentation.

Job Requirements

• Diploma/Advanced Diploma/Degree in any field
• Preferably with 1 to 2 years of working experience in the related field
• An ambitious go-getter, eager for opportunities in sales
• Excellent communication skills
• Proactive in seeking opportunities to acquire new business
• Driven, high energy levels, results-oriented, driven to excel in sales and able to work independently
• Proficient in written Korean language will be preferred in order to liaise with the Korean clients and HQ in Korea on a regular basis is a plus.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Title: Assistant Restaurant Manager

Job Overview:

We are seeking a dedicated and experienced Assistant Restaurant Manager to join our team. The successful candidate will play a key role in supporting the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and hygiene. This position requires flexibility to work on weekends and public holidays, as well as strong leadership skills and a passion for the hospitality industry.

Key Responsibilities:

1. Operations Management:Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including opening and closing procedures, staff scheduling, and inventory management.
   Ensure compliance with health and safety regulations and maintain a clean and sanitary environment throughout the restaurant.
   Monitor food quality and presentation to uphold the restaurant's standards and exceed customer expectations.
   Handle customer inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the satisfaction of the guest.
   
2. Staff Supervision and Training:Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff, to ensure smooth and efficient service.
   Provide training and guidance to new and existing employees on service standards, menu items, and company policies and procedures.
   Conduct regular performance evaluations and provide constructive feedback to staff to support their professional development and growth.
   Foster a positive work environment and promote teamwork and collaboration among restaurant staff.
   
3. Customer Service Excellence:Lead by example in delivering exceptional customer service and creating memorable dining experiences for guests.
   Greet guests upon arrival, assist with seating arrangements, and address any special requests or accommodations.
   Anticipate guest needs and preferences, and proactively resolve any issues or concerns to ensure guest satisfaction.
   Solicit feedback from guests and implement improvements to enhance the overall dining experience.
   
4. Financial Management:Assist in managing restaurant finances, including monitoring revenue and expenses, and controlling costs to maximize profitability.
   Process payments accurately and efficiently, handle cash transactions, and reconcile daily sales reports.
   Collaborate with the Restaurant Manager to develop and implement strategies to drive sales and increase revenue.
   

Qualifications:

• Previous experience in a supervisory role within the hospitality industry, preferably in a restaurant or food service establishment.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with a customer-centric approach to service.
• Flexibility to work on weekends and public holidays, as well as evenings and late shifts.
• Knowledge of food safety and sanitation regulations, with a commitment to upholding health and safety standards.
• Ability to multitask and thrive in a fast-paced environment, while maintaining attention to detail.
• Proficiency in restaurant management software and Microsoft Office applications.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA License ID: 18C9520

EA Registration ID: R1765753

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

The Food & Beverage Division Account Manager is the face of the company for our customers and is responsible for the profitable growth of the field sales by building on existing customers and expanding opportunities through new business and innovation. Account Manager fosters strong customer relationships by providing personalized service and valuable expertise in cleaning and sanitation and delivering chemical and operational solutions to Food Manufacturing Establishment. They also have an appetite for growth and exploring new areas and opportunities to aggressively grow the business.

Business Planning and Account Prospecting

• Meet sales and profitability targets – Area and Division
• Analyse with manager business results, identify growth opportunities and action plans
• Manage Grow to Win funnel and acquisition plan
• Negotiate and close the deal and implement conversion and start-up plan
• Deploy new programs and initiatives
• Implement targeted price increases at designated customers
• Establish service call plan to meet service level agreement

Account Management

• Develop and maintain customer relationships at all levels
• Service customers according to Service level agreement
• Optimise account profitability (e.g., equipment investment, flat fee management)
• Implement agreed corporate account commitments and proactively inform CAM of results, issues and initiatives
• Prepare and hold periodic business reviews with strategic customers
• Identify and monitor timely customers-at-risk, contract renewals and determine retention action plan with Manager
• Ensure collection of receivables to proactively prevent credit holds

Customer Value Delivery and Documentation

• Proactively identify, develop and implement solutions to improve results, customer service, and total cost
• Identify, quantify and communicate the Ecolab value provided

Safety:

• Follow Ecolab safety guidelines and incident reporting requirements
• Act as a safety champion at customers’ sites

Requirements:

• Preferably a university degree in Chemical Process Engineering, Food Science.
• At least 4 to 5 years of relevant experience
• Ability to work independently with a strong work ethic and integrity
• Strong commercial acumen with the ability to sell value and solutions
• A positive, flexible and results-orientated attitude with capabilities to handle pressure
• Industry experience
• Excellent planning, organizational, communication, and problem solving skills
• A positive, flexible and result- oriented attitude with capabilities to handle pressure
• Customer service orientation with consultative selling aptitude
• Technical understanding (e.g., electrical, mechanical)
• A valid Singapore Driver’s license
• Experience working with and knowledge of computers (e.g., MS Office suite)

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

- The Work Manager for JV Construction activities represents all Joint partners of the PHBJV for constructions activities.

- Manages, monitors, and supervises the execution of the project according to the contract specifications.

- Provides operational input to the project team on execution plans.

- Responsible to implement safety, health, environment, and QA plans.

- Maintain and promote good relationships with client representatives, Joint Venture partners, third parties, authorities and ensure compliance with the company's and customers' policies and procedures and local legislation.

- Experiences and management skills are required to maintain safe and efficient operations.

Responsibilities:

• Manage end-to-end project management from crafting of specifications, procurement process, monitoring of project progress to completion of project.
• Maintaining and monitoring of all project plans, project schedule including budget and expenditures for the overall effective execution of the projects.
• Coordinate internal resources and third parties / vendors for the flawless execution of projects.
• Conduct regular inspections on the project works to ensure the appointed contractor delivered quality output.
• Conduct regular safety inspections on deployed site workers and report any unsafe working conditions / procedures.
• Ensure that all projects are completed in accordance with approved requirements and timeline.
• Upon completion of projects, ensure all as-built drawings, licenses, O&M, warranties, and any other related documents are handed over properly.
• Ensure all environmental, health and safety aspects of the projects are taken care of during the planning and execution stages.
• Work closely with Estate Management Department and Fire Safety Manager to ensure legal compliance at all times.
• Ensure compliance to relevant established ISO standards and review procedures related to project management.

Requirements:

• Degree in in Facility Management / Electrical / Mechanical / Construction Management or equivalent.
• At least 5 years working experience in project management, construction and /or major A&A works.
• Knowledge of MEP services and familiar with local code of practice / Singapore Standard.
• Team player with strong leadership and people management skills.
• Excellent interpersonal and communication skills, writing skills.
• Independent and able to work with minimum supervision.
• An eye for detailed work, imitative, innovative and continuous improvement attitude.

Closing date: 7 March 2024

Monthly Remuneration: Up to SGD 5,600

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance

Please apply via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)