JOB DESCRIPTION

1)Ensure good customer experience, satisfaction and customer loyalty.

2)Ensure the smooth running of the coffeeshop operations in line with the company’s business objectives.

3) Oversee and hands-on daily operation

4) Train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5)Calculate future needs in kitchenware and equipment and place orders, as needed

6) Prepare shift schedules

7) Supervise kitchen and wait staff and provide assistance, as needed

8) Monitor compliance with safety and hygiene regulations

9) Gather guests’ feedback and recommend improvements to our menus

Requirements :

1)Have F&B working experience.

2) Able to improve sales from soical media posting and marketing.

3) Friendly personality and hospitable to all guests.

4) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

5)Positive attitude with a strong sense of communication with customer.

Overview
Our client is looking for a finance manager to assist the Head of Finance in overseeing the accounting and finance functions of the company. This includes AP, GL, FP&A, financial reporting, financial compliance, and people management.

This role plays a pivotal role in supporting decision-making of the company through long term strategic planning, business partnering and collaborating with key stakeholders.

Role

• The Finance Manager directly reports to the Head of Finance.
• Office is located in Sembawang.
• 5.5 days work week. Monday to Friday (work in office, 8.30am to 5.45pm), alternate Saturdays (flexible work arrangement).
• Friendly working environment.
• Salary range from $6,500 to S$7,500.

Key Responsibilities

Accounting Management:
- Oversee the accounting function, including AP, GL, and payroll posting.
- Ensure financial compliance with relevant accounting standards and regulations.

FP&A:
- Develop and manage the annual budgeting process.
- Conduct financial forecasting and variance analysis.
- Prepare detailed financial reports for stakeholders and management.
- Identify opportunities for cost optimization and efficiency improvements.

Cash Flow Management:
- Monitor cash flow and liquidity to ensure sufficient resources for operational needs of the company.
- Develop cash flow forecasts and manage working capital.

Financial Reporting:
- Prepare monthly, quarterly, and annual financial statements.
- Analyze financial performance and provide insights to management for business investments and resource allocation.

Strategic Planning:
- Collaborate with senior management to develop long-term financial strategies.
- Evaluate investment opportunities and financial risks.
- Drive continuous improvements in financial processes, systems, and reporting tools.
- Collaborate with cross-functional teams to support business initiatives and provide financial guidance.

Compliance and Controls:
- Ensure compliance with tax regulations and IFRS.
- Implement and maintain internal controls to safeguard company assets.
- Support audits and reviews as required.
- Pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
- Manage relationships with external auditors, tax advisors, and other financial stakeholders.

People Management:
- Lead and mentor the finance team, fostering a culture of continuous improvement.
- Provide training and development opportunities for staff.

Education and Experience

• Bachelor’s degree in Finance, Accounting, or a related field.
• CPA, CA, ACCA or related professional qualification is required.
• Minimum 5 years of relevant accounting/FP&A experience in leadership positions, experience gained in F&B or F&B Manufacturing industry is preferable.
• Strong background in Accounting and FP&A.
• Proficient in Microsoft Excel and financial modelling.
• Experience using SAP or related ERP system (e.g. Oracle) would be an added advantage.
• Good analytical and problem-solving skillset, with attention to detail.
• Excellent communication, presentation, and organizational skills.

How to Apply

Please send your most updated CV (in Microsoft Word format) to Felant Ho at [email protected] for a confidential discussion.

EA Registration No. R24121797 | EA License No. 23S1885

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. More than 5 years of corresponding work experience in the post of a manager.

2. Willing to work in shifts and mobile locations, and the working location is not fixed; go out to work more. Develop the company's business and marketing business promotion work, and achieve the company's monthly and annual sales performance tasks.

3. Cooperate with the company to arrange overtime work. When the subordinate employees are absent from work, they must assist in arranging all the work and day to day operation.

4. Assist in the development and delivery of staff training which is consistent with business needs.

5. Prepare all schedules to maximize productivity and keep labour costs within budget.

Job scopes

• Fully responsible and accountable for the outlets operating budget including revenues, labour costs and profitability.
• Constantly find ways to further increase revenues without sacrificing pre-determined standards.
• Ensure effective communication between Manager and staff.
• Preparation of F & B profit, budget and marketing plan.
• Assist and make recommendation to management for promotional activities and creative ideas.
• Evaluate, develop and implement training program and conducting training sessions for staff.
• Ensuring the highest quality product served.
• Holds daily briefing with staff in each shift and review occupancy forecast, reservations, special attention, complaints, problematic issues and others as deem appropriate.
• Constantly monitors that guests are being attended and served according to standard set and attend to guests as needed.
• Anticipate guests’ complaints and take prompt corrective action.
• Be aware of clientele mix, seasonal periods and festivities and make recommendation to management for competitive analysis and budgeting purposes.
• Coordinate with Chef and beverage department for any special promotion and ensure staff is aware of it to ensure that up selling is exercised.
• To maintain a strong and efficient team while creating loyal and trustworthy staff.

Requirements :

• At least 4 years of working experience in the related field is required for this position.
• Able to lead and motivate the team.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Summary:

This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business centre. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Responsibilities:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

Working Day: Mon to Sat, 9am-6pm

Office Location: Woodlands, need to travel to different outlets

Salary: Basic $3000-$3500 + allowance + incentives + VB twice a year + AWS

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of food courts and coffeeshops.

DUTIES AND RESPONSIBILITIES:

Operations

• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimize credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

Job Requirements:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 3-5 years’ experience in Food courts operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Working Day: Mon to Fri

Working Hours: 8:30am-6pm

Location: Woodlands South

Salary: Basic $4000 - $4800 + AWS + Performance bonus twice a year

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within our Food court/Coffee Shops.

Suitable candidate need to be highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

You will report to the Head of Business Development to:

Responsibilities:

• Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
• Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
• Track and analyse the sales performance of tenants.
• Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
• Lease management and administration.

Requirements:

• Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
• Proficient in MS Office applications.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.

Employee discounts on hotel stays and services.

- Location(s): CBD area, Esplanade MRT, Downtown MRT
- Working Days: 6 days/week
- Working Hours: 11am to 11pm (2 hours break)

Responsibilities & Requirements
- Menu planning, inventory management, and ordering supplies.
- Ensure consistency in the food preparation and presentation.
- Maintain a clean and hygienic kitchen environment, adhering to all food safety and sanitation guidelines.
- Oversee inventory, stock control, and ordering, ensuring that supplies are used efficiently to minimize waste.
- Ability to stay calm under pressure and solve issues quickly and effectively.
- Able to work in a fast-paced environment.
- Ensure that the kitchen complies with all health and safety regulations.

Benefits
Product Trainings | Incentives & Allowance | Annual Leave | Medical Benefits | Dental Benefits | Staff meals

We look forward to working with you!

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Working Day: Mon to Fri 8:30 am to 5:30 pm & Sat 8:00 am to 1:00 pm

Location: Woodlands, van provided

Salary: Basic $5000 with transport and mobile allowance+ AWS + Performance bonus twice a year

About the role:

The role of the Project Manager oversees the planning and all project operations. The role managed the progress of the project and ensures quality and timely delivery. The Project Manager will be required to travel to project sites.

Job Scope

• To lead, motivate and supervise the Project and Maintenance Team.
• Responsible for the overall project planning, cost control and project management
• Conduct site inspection prior to commencement of work
• Handle project tendering stages
• Prepare and manage project schedule to ensure project completion within schedule
• Read detailed drawings, understand construction plan and knowledge of fabrication methods
• To prepare and adhere to the annual budget, including maintenance.
• To create/oversee/support/maintain project schedules and budgets for multiple projects at the same time.
• Liaise closely with designers, contractors and vendors to ensure on-time delivery of project within budget and with good quality
• Ensure all plans/documents to landlords/local authorities are approved prior to commencement of work
• Manage the day-to-day progress of works on site and resolve all contractor/vendor and building facility management coordination issues
• Attend regular site meetings and inspections
• Report on project status and take appropriate actions to ensure project progress is on schedule
• Monitor quality and contractor/vendor performance through supervision, regular inspection and snagging
• Ensure work performed on-site comply with the local authority requirements
• Enforce site safety procedures, identify and manage risks arising from the workplace or work process
• Conduct final verification and quality audit for all completed contractor/vendor’s work
• Conduct and complete progressive final snagging and defects clearance
• Work closely with Ops Team on timely projects handover
• Management of post construction issues with Ops Team, consultants, contractors, vendors and relevant authorities and ensure timely rectification
• To assist in the development and management of strategic plans and program initiatives to meet the goals and needs of the Company.

Requirements:

• NTC / Nitec / Diploma in Mechanical, Electrical, Architecture, process engineering or related disciplines
• Minimum 5 years of working experience in the food industrial sector, (e.g. foodcourt and coffeeshop project and reinstatement works)
• Proven record in managing and leading a Project/Maintenance Team.
• Proficient in MS Office and AutoCAD
• Possess Class 3 Driving License

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Position Title: Assistant Outlet Manager

Location : Island Wide

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

Maintenance and Project Manager- F&B

Working Day: Mon to Fri 8:30 am to 5:30 pm & Sat 8:00 am to 1:00 pm

Location: Woodlands South, van provided

Salary: Basic $5000 with transport and mobile allowance+ AWS + Performance bonus twice a year

About the role:

The role of the Project Manager oversees the planning and all project operations. The role managed the progress of the project and ensures quality and timely delivery. The Project Manager will be required to travel to project sites.

Job scope:

• To lead, motivate and supervise the Project and Maintenance Team.
• Responsible for the overall project planning, cost control and project management
• Conduct site inspection prior to commencement of work
• Handle project tendering stages
• Prepare and manage project schedule to ensure project completion within schedule
• Read detailed drawings, understand construction plan and knowledge of fabrication methods
• To prepare and adhere to the annual budget, including maintenance.
• To create/oversee/support/maintain project schedules and budgets for multiple projects at the same time.
• Liaise closely with designers, contractors and vendors to ensure on-time delivery of project within budget and with good quality
• Ensure all plans/documents to landlords/local authorities are approved prior to commencement of work
• Manage the day-to-day progress of works on site and resolve all contractor/vendor and building facility management coordination issues
• Attend regular site meetings and inspections
• Report on project status and take appropriate actions to ensure project progress is on schedule
• Monitor quality and contractor/vendor performance through supervision, regular inspection and snagging
• Ensure work performed on-site comply with the local authority requirements
• Enforce site safety procedures, identify and manage risks arising from the workplace or work process
• Conduct final verification and quality audit for all completed contractor/vendor’s work
• Conduct and complete progressive final snagging and defects clearance
• Work closely with Ops Team on timely projects handover
• Management of post construction issues with Ops Team, consultants, contractors, vendors and relevant authorities and ensure timely rectification
• To assist in the development and management of strategic plans and program initiatives to meet the goals and needs of the Company.

Requirements:

• NTC / Nitec / Diploma in Mechanical, Electrical, Architecture, process engineering or related disciplines
• Minimum 5 years of working experience in the food industrial sector, (e.g. foodcourt and coffeeshop project and reinstatement works)
• Proven record in managing and leading a Project/Maintenance Team.
• Proficient in MS Office and AutoCAD
• Possess Class 3 Driving License

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Assistant Outlet Manager

Location : Various location

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Job Description:

We are seeking a dynamic and experienced Restaurant Manager to join our team. As the Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, managing staff, and driving profitability.

Key Responsibilities:

• Manage restaurant operations, including opening and closing procedures
• Oversee staff scheduling, training, and performance management
• Ensure high standards of customer service and satisfaction
• Maintain inventory and manage ordering of supplies
• Monitor financial performance, including budgeting, sales reports, and cost control
• Ensure compliance with health and safety regulations

Qualifications:

• Proven experience as a Restaurant Manager or similar role
• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Ability to work in a fast-paced environment
• Flexibility to work 6 days a week
• Knowledge of restaurant management software is a plus

Benefits:

• Competitive salary of $4,000-$5000 per month
• 6 working days per week
• 7 days of annual leave
• Opportunity to lead a passionate team and grow in the hospitality industry

If you are a dedicated and experienced leader who is ready to take on a rewarding role in a vibrant restaurant environment, we encourage you to apply!

How to Apply:Please submit your resume and a cover letter detailing your relevant experience to [Insert Contact Information].

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Prior experience as restaurant manager will be given priority.

The Administration Manager plays a role in many parts of a business’s operations. This is a top-level role, meaning the Administration Manager works with other leaders and team members in each of the business’ departments. Administration Manager has a lot of duties to perform on a daily basis, including:

• Guiding the company’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring the company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting line managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases
• Performing clerical accounting and general office duties as needed
• Developing strong relationships with cross-functional teams and departments

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Assistant Outlet Manager

Location : Various location

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279