Job Descriptions

• As a Chef De Rang, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A Chef De Rang should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The Chef De Rang will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A Chef De Rang is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Job Requirements

• Degree, Diploma or technical certificate in Hospitality and/or Restaurant Management
• Individuals with 1-2 years of experience in a fine dining restaurant/Japanese restaurant/Michelin-starred establishment will be added advantage
• Willing to work shifts, weekends and public holidays.

Working hours

• 5 days

QA Manager

• Monday - Friday 9am to 6pm, 9am to 1pm on Sat (Alternate)
• Office Location: Boon Lay
• Basic: $5000 to $5500 depending on the experience

Job Requirements

Minimum 5 years’ experience working in the Food industry and possess good knowledge of manufacturing processes.

Proven track record in leading the set-up and implementation of ISO22K or higher standards in the food manufacturing industry will be an added advantage.

Possess knowledge of international standards i.e. FSSC22K, GFSI

Min. Degree/Diploma in Food related discipline, Food Science or Food Technology

Job scope

Support functional departments in terms of processes of food quality and safety during daily operations.

Plan, organize, and coordinate to ensure the smooth operation of the QA Department daily.

Understand the business direction of the company and work closely with respective coaches to make necessary adjustments on job scopes and responsibilities to synchronize with the strategic plans of GM.

Prepare monthly reports i.e. Complaint Log, HACCP Objectives Summary, Demerit Point System Records, GMP audit, etc. for submission to the Management

Collect and analysis data/trend analysis report on non-conformity and improvement initiatives.

Plan lab testing by the sensitivity level of FG to manage and control department expenses and to keep within budget.

Participate and support quality system implementation (audit activities by government sectors, certification bodies, and customers)

Work closely with all functional departments on improvement initiatives i.e. standards, processes, and procedures in writing

Assign with short-term projects/initiatives/training programs and responsible for ensuring completion of work before the datelines.

Report all non-conformity matters regarding food quality or safety to the coach.

Other project as assigned

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements:

Prata Making and Cooking, Nool Pratha Bun Pratha, Naan making, Tandoori Roti, Tandoori Butter Rotti,Carlick Naan Cook Thosai,Gee dosai, masala Dosai, Onion Dosa, Buttermasala Dosai Cook South Indian Tiffins Cook South Indian Lunch Meals Cook South Indian Dinner, Dishes Cook North indian Lunch Thali Cook North indian Dinner Dishes Cook North and South Indian snacks Cook Hyderabad Briyani Cook Malabar Briyani cook Chittinad Dum Briyan,chicken DumBriyani, mutton briyani

Requirments:

Minimum 5 Years experience in the kitchen room. No formal Education Is willing to work shift hours, Weekends and Public holidays Knowledge of best cooking practices you get joy from cooking Company uniform all the times of working place. Enjoy planning, organizing and problem solving

• Ensure that all dishes are cooked well and presented in an aesthetically pleasing way

• Oversee food preparation, checking that all kitchen staff are performing their duties

• Monitor equipment quality and order new equipment as needed

• Help the restaurant determine how much food and supplies need to be ordered

• Train new kitchen staff

• Ensure efficient management of food supply at the center while maintaining a safe and sanitary kitchen environment in accordance with quality standards.

Requirements

• At least 1 years of working experience in food preparation or kitchen management.
• Knowledge of food safety regulations and procedures.
• Ability to work well in a team and communicate effectively.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Researching and identifying new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets..
• Understanding and keeping up-to-date with constant developments in the food sector and establishing a good knowledge of the products and services.

Requirements:

• Nitec and above
• At least 2 years of experience in food industry.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Key Responsibilities:

• Ensure every guest enjoys a consistently exceptional experience from arrival to departure, in line with our commitment to excellence.
• Provide guidance and leadership to our reception team to guarantee the delivery of memorable and flawless hotel experiences.
• Scrutinize and manage the tasks and documentation of reception associates to maintain precision and accuracy in operations.
• Handle responsibilities related to room control and reservation verification, ensuring smooth and efficient guest bookings.
• Play a pivotal role in training and developing new team members to uphold our high service standards

Qualifications:

• Previous experience in a luxury hospitality environment is a plus.
• Strong leadership and communication skills.
• Attention to detail and commitment to delivering outstanding service.
• A passion for creating exceptional guest experiences.

Customer Service Reception

• Somerset
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Researching and identifying new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets..
• Understanding and keeping up-to-date with constant developments in the food sector and establishing a good knowledge of the products and services.

Requirements:

• Nitec and above
• At least 2 years of experience in food industry.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Responsibilities:

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements:

• Completion of high school “O” Level, Diploma in any field is an advantage.
• Minimum 1 year at supervisory level.
• Food Safety, leadership training program.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Our restaurant is seeking a passionate, skilled chef to create delicious meals for our patrons. You will be responsible for planning our menu, ensuring that each dish is nutritious and cost-effective, and collaborating with a team of kitchen staff to deliver food that meets the highest quality standards.

To ensure success in your role as chef, you should be an excellent leader with great organizational skills and impeccable time management. Top candidates will also be creative individuals, capable of creating dishes that set us apart and keep people coming back for more.

Chef Responsibilities:

Ensuring that all food is of excellent quality and served in a timely manner.

Planning the menu, keeping in mind budget, and availability of seasonal ingredients.

Overseeing all kitchen operations.

Coordinating kitchen staff, and assisting them as required.

Training staff to prepare and cook all the menu items.

Taking stock of ingredients and equipment, and placing orders to replenish stock.

Enforcing safety and sanitation standards in the kitchen.

Creating new recipes to keep the menu fresh.

Keeping up to date with industry trends.

Receiving feedback and making improvements where necessary.

Chef Requirements:

Culinary school degree/diploma.

Past experience as a working chef.

Advanced knowledge of the culinary arts.

Perfectionism in sanitation and quality control.

Portfolio of creative, unique dishes.

Expert multitasking ability.

Great leadership and interpersonal skills.

Ability to run stocktaking and place orders for resupply.

Exemplary work ethic in a high-pressure environment.

Passion and pride for delighting people with food.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance with standard of service, operating procedures, and health/ safety regulations
• Extend warm greetings to guests upon arrival and usher them to allocated seats.
• Ensure that mis-en place/side station is all properly set-up before the shift commences.
• Attend daily briefing and ensure all job assignments are duly carried out.
• Greet and bid farewell to guests in a professional and warm manner.
• Carry out suggestive selling.
• Assist cashier in preparing and presenting bills.
• Assign responsibilities to team members and help during busy periods.
• Supervise and train team members to ensure high service standards are maintained.
• Assist Superior to enforce all pre-check and check control procedures.
• Monitor the quality and quantity of all food and beverage items served and provide feedback to culinary team.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Take ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.
• Develop a relationship with all guests to build repeated clientele internally and externally.
• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
• Ensure colleague is effective and well trained and deviation from service procedure is corrected through on the job training.
• Ensure that established control procedures, liquors’ law and regulations are followed.
• Monitor volume of business and related labor requirement forecast and control.
• To perform any other duties that may be assigned by the Management.

Sales Prospecting and Lead Generation:

• Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, drive new business and revenue growth.
• Attend industry events, conferences, and networking opportunities to expand the company's and team’s outreach and network.

Client, Partners, Key Accounts Relationship Management:

• Cultivate network and client loyalty, build strong relationships with clients, and to encourage repeat business.
• Serve as the primary point of contact for client sales inquiries, requests, and feedback.
• Ensure a seamless customer experience from initial inquiry through post-event follow-up.

Sales Strategy and Execution:

• Craft winning sales proposals to achieve revenue targets and business objectives.
• Prepare and deliver compelling sales presentations and proposals to prospective clients to close and finalise contracts and deals.
• Identify cross-selling opportunities and maximize revenue potential

Process & Product Sales Performance Review:

• Analyse market trends and competitors’ activities.
• Track and optimize performance, maintain sales records, generate reports, and identify gaps, areas for improvement, and to implement action plans for sales growth and improvement.
• Review and improve the current sales processes that may include product & pricing management, guest purchase journey, order execution, billing accuracy, sales dashboarding & analysis to drive maximum revenue realization.

Sales Channel Management:

• Provide administrative support and sales coordination to ensure smooth operations of sales transactions across multi-channels such as B2C (online platforms), B2B, OTC (over the counter) and Corporate Sales Channels.
• Support cross channels product and pricing management to facilitate sales activities.

Other New Business & Sales Development:

• Collaborate with other internal functions and act as bridge between Sales and those functions to materialise new products or business development initiatives.
• May be required to support the team lead from time to time on new business development opportunities for sales channels expansions to drive visitorship growth.

Requirements:

• Degree/Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field.
• Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
• Willingness to work on weekends or odd hours (will be compensated with off-in-lieu).
• Proven MICE sales record exceeding targets based in Singapore or around the region.
• Deep MICE and travel industry knowledge (trends, players, best practices)
• Proactive, motivated, and self-driven in a fast-moving environment.
• Strong business agility and able to curate experiences by packaging events and relevant products together.
• Creative problem solver, resourceful, team player, and adaptable to situations and ever-changing demands
• Strong communication, negotiation, presentation, and relationship-building skills
• Excellent organisation, time management, and ability to meet deadlines.

Please contact Terence at +65 9645 4048 your resume directly for fast response.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Working Days: 5 Days
• Working Hours: 8.30am to 6pm
• Salary: $2,500 - $3,300
• Location: Textile Centre [Lavendar/Bugis MRT]

The ideal candidate will support our Human Resources department in ensuring smooth and efficient HR operations. The HR Executive will be responsible for the employee lifecycle to create a superb employee experience.

The HR Executive will be reporting directly to the Head of Human Resources.

The Role
The incumbent will be assisting the Head of Human Resources to perform the full spectrum of HR functions, including payroll, to support the business growth.

• Handle operational HR matters and provide administrative support to the Human Resources Department.
• Deliver HR services in an effective and efficient manner by identifying and resolving HR issues with the relevant stakeholders where necessary.
• Provide support in the implementation of HR strategy and execution of any supporting programs.

Responsibilities:

• Process twice monthly payroll.
• Ensure all work pass matters for foreign staff are obtained and complied with MOM regulations.
• Prepare all of HR related letters, forms and appraisals per the employee lifecycle.
• Manage employee relations and grievances.
• Handle training administration tasks such as preparation of training materials and collation of training feedbacks.
• Assist in the application of government grants and submission of claims.
• Conduct outlet staff Interviews, including interview schedule, feedback and recording.
• Report and review HQ employees leave
• Stand in for receptionist duties
• Maintain the integrity and confidentiality of HR files and Employee P-file/database.
• Work closely with Operations Department to ensure all HR documents are properly collated and submitted for processing.
• Assist in other ad hoc duties as assigned by the Head of Human Resources or the Assistant Manager, e.g staff celebrations, department meetings, company events.

Requirements:

• At least 2 years’ relevant experience is required.
• Minimum diploma or equivalent.
• Knowledge of Singapore labour law, relevant government regulations
• Experience in Timesoft payroll and F&B Service Industry is required.
• IHRP certification is preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

· Cook food in a timely manner;

准时煮好食物。

· Reporting for duty punctually, presentable and neatly groomed;

按时报到，仪容整洁。

· Keep the cleanliness and housekeeping of work station and work areas;

保持工作场所和工作区域的清洁和整齐。

· Check freshness of food and discard out-of-date items;

检查食物的新鲜度，丢弃过期的食物。

· Be flexible and knowledgeable of the company food & beverage menus;

了解并灵活使用公司的餐饮菜单。

· Top up of condiments and other food preparatory works;

加调料并准备煮食物的准备工作。

· Monitor food stock and place orders;

监控食品库存并下订单。

· Promoting teamwork to achieve business goals or targets;

促进团队合作以实现业务目标。

· Ensure compliance with all Singapore health and safety regulations within the kitchen area;

确保遵守厨房区域内所有的新加坡健康和安全规定。

· Other duties and responsibilities as assigned by Manager;

完成经理安排的其他工作和职责。

· Reporting to Restaurant Manager.

向餐馆经理报告。

JOB REQUIREMENTS 工作要求:

Has a passion to work in Service line;

热爱服务行业工作;

· Multi-tasker, ability to work in a fast-paced environment;

多任务处理能力，能够在快节奏环境下工作

· A good team player possesses the ability to work with minimal supervision;

良好的团队合作精神，能够在很少的监督下工作。

· Strong in execution, communication, time management;

强有力的执行能力，擅于沟通，合理安排任务时间；

·Able to work on PH and Weekend

必需要做周末和公共假期

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Acting as the initial point of contact for guests, you will take phone and online reservations, and manage a waiting list and seating plan. You will be responsible for managing online reservation platforms. You will also assist the Sales & Marketing Manager with telemarketing & other marketing initiatives. Other duties include answering enquiries, emailing menus, selling gift cards and other duties as assigned.

Requirements

· Positive attitude with good communication skills

· Team player

· Service oriented

· Minimum 1 year F&B/ customer service experience

We are looking to hire a commendable executive chef to manage our kitchen staff and to resolve kitchen issues swiftly. The executive chef attracts and retains staff, maintains a cooperative relationship with team members, optimizes staff productivity, and serves as a replacement in team members' absence. You will train staff to use new recipes, cooking techniques and equipment, and oversee cooks performing food preparation. You will oversee the delivery of food supplies, prepare special dishes, and supervise overall kitchen operations during dinner service.

To ensure success you will ensure your team delivers high-quality, cost-effective dishes promptly. Top candidates are creative, service-oriented, and level-headed.

Executive Chef Responsibilities:

Ensuring promptness, freshness, and quality of dishes.

Coordinating cooks' tasks.

Implementing hygiene policies and examining equipment for cleanliness.

Designing new recipes, planning menus, and selecting plate presentations.

Reviewing staffing levels to meet service, operational, and financial objectives.

Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

Setting and monitoring performance standards for staff.

Obtaining feedback on food and service quality, and handling customer problems and complaints.

Executive Chef Requirements:

2+ years of culinary education.

5+ years of experience in a similar position.

Advanced knowledge of food professional principles and practices.

Proficient knowledge of human resources management.

Excellent knowledge of BOH systems, ordering and inventory.

Excellent communication skills.

Ability to meet deadlines.

Available to work on-call, shifts, after hours, over weekends, and on public holidays.

Our restaurant is seeking a passionate, skilled chef to create delicious meals for our patrons. You will be responsible for planning our menu, ensuring that each dish is nutritious and cost-effective, and collaborating with a team of kitchen staff to deliver food that meets the highest quality standards.

To ensure success in your role as chef, you should be an excellent leader with great organizational skills and impeccable time management. Top candidates will also be creative individuals, capable of creating dishes that set us apart and keep people coming back for more.

Chef Responsibilities:

Ensuring that all food is of excellent quality and served in a timely manner.

Planning the menu, keeping in mind budget, and availability of seasonal ingredients.

Overseeing all kitchen operations.

Coordinating kitchen staff, and assisting them as required.

Training staff to prepare and cook all the menu items.

Taking stock of ingredients and equipment, and placing orders to replenish stock.

Enforcing safety and sanitation standards in the kitchen.

Creating new recipes to keep the menu fresh.

Keeping up to date with industry trends.

Receiving feedback and making improvements where necessary.

Chef Requirements:

Culinary school degree/diploma.

Past experience as a working chef.

Advanced knowledge of the culinary arts.

Perfectionism in sanitation and quality control.

Portfolio of creative, unique dishes.

Expert multitasking ability.

Great leadership and interpersonal skills.

Ability to run stocktaking and place orders for resupply.

Exemplary work ethic in a high-pressure environment.

Passion and pride for delighting people with food.

Job Responsibilities

• Be responsible for taking reservations, answering the phone, responding to any guest requests.
• Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
• Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant.
• Personalize each guest experience by using the guests’ names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants.
• Thank Guests for patronizing the Restaurant as they leave.
• Maintain the Guests’ profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
• Relay all Guest comments to the Manager and Assistant Manager.
• Carry out any other duties as assigned by the supervisor.

Job Requirements

• Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage
• Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization
• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, clean and professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Job Summary

The Sous Chef assists the Restaurant Chef in the daily operations of the kitchen, including food preparation for various restaurants in the Hotel, menu development, inventory management, cost control, and ensuring proper safety and hygiene practices.

Key Responsibilities

• Prepares a variety of marinates for meats and vegetables
• Assists to prepare Mise en place
• Ensures all food items prepared are in accordance with standard recipes
• Ensures top food quality and presentation
• Set up and manage buffet stations
• Ensures proper storage of raw materials and ingredients, and that all the food storage and preparation of all food items meet the temperature guidelines
• Ensure that food handling and hygiene practices in accordance with SFA standards.
• Ensure the cleanliness of the kitchen, cooking utensils and equipment

Key Requirements

• Minimum 6 years of related experience
• Have good knowledge and skills in Indian cuisine
• Possess passion and pride for delighting guests with food
• Possess good interpersonal skills, team player and positive attitude
• Able to work rotating shifts and on weekend and public holidays
• Able tomultitask and thrive in a high pressure and fast-paced working environment
• Able to lift heavy weight of up to 20kg occasionally
• Able to work in a standing position for extended period of up to 8 hours

Reporting to the F&B Head of Department, or whoever he might delegate to, be part of the supervisory team responsible for the day-to-day activities in F&B to ensure smooth operations and customer satisfaction in alignment with established SOPs and values of the Hotel.

Responsibilities:

· Responsible for the daily operations of breakfast and The White Olive Café for the hotel
· Ensure the team provides satisfactory experience to guests when dining at The White Olive Café and/or any other F&B service venue at Changi Cove for both corporate and leisure guests
· Manage the Breakfast and Café Team (Full time, Part Time, Intern Contract), train to ensure they attain a high level of customer service is met and exceed guests’ expectations
· Review and evaluate team member's performance along

· Ensures The White Olive and any other F&B service venues’ cleanliness and compliance to standards

· Handle guests’ complaints and queries and ensure that issues are attended promptly and professionally

· Handle VIP guests at The White Olive or other F&B service venue at Changi Cove

· Be the key driver in monitoring the operations and sales of the Café

· Support Banquet Team when required including setting up, running of banquet and meeting spaces and events

· Support Banquet team in ensuring team provide and meets specific demands and needs of meeting and wedding guests.

· Assist in coordination with other departments to ensure smooth execution in F&B service, banquet and meeting operations

· Part of the team of F&B to review, improve and execute policies, SOPS and service standards

· Support the administrative and operational support required in the F&B department for the F&B department

· Any other additional duties assigned by Reporting Manager when necessary

Requirements:

• At least 2 years’ relevant experience in Hotel Industry
• Experience with cafe/restaurant/outlet operations
• Team player and able to work independently
• Kitchen is not Halal Certified. Staff required to serve alcohol and food from kitchen to banquet & cafe.
• Able to multitask and thrive in a fast paced environment
• Able to work shifts, weekends and public holidays

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Job Descriptions:

• Support functional departments by maintaining food quality and safety processes during daily operations.
• Plan, organize, and coordinate to ensure the seamless daily operation of the QA Department.
• Align job scopes and responsibilities with the company's strategic plans in collaboration with relevant coaches.
• Prepare and submit monthly reports, including Complaint Logs, HACCP Objectives Summaries, Demerit Point System Records, and GMP audits, to management.
• Collect and analyze data for trend analysis reports on non-conformities and improvement initiatives.
• Plan lab testing based on the sensitivity level of finished goods to manage and control department expenses, staying within budget.
• Participate in and support quality system implementations, including audits by government sectors, certification bodies, and customers.
• Collaborate with all functional departments on improvement initiatives, developing standards, processes, and written procedures.
• Manage short-term projects, initiatives, and training programs, ensuring timely completion.
• Report all non-conformity issues regarding food quality or safety to the coach.
• Perform other assigned projects.

Job Requirements:

• At least 5 years of experience in the food industry with a strong understanding of manufacturing processes.
• Proven track record in leading the setup and implementation of ISO 22000 or higher standards in the food manufacturing industry is an advantage.
• Knowledge of international standards such as FSSC 22000 and GFSI.
• Minimum Degree/Diploma in a food-related discipline, such as Food Science or Food Technology.
• Strong interpersonal and communication skills.
• Ability to meet tight deadlines and handle emergencies outside of regular work hours.

Mon–Fri : 9 a.m. -6 p.m.

Location : West (Boon Lay)

Job Descriptions:

Product Management:

• Arrange and display products upon arrival at the outlet and from the cold rooms to the shelves.
• Ensure products are consistently stocked and rotated using the First-In-First-Out method.
• Maintain product quality and monitor expiry dates.
• Build and maintain positive relationships with Supervisors and Team Leaders in supermarkets.
• Update on competitors' new products and marketing activities.
• Secure support from outlets for marketing campaigns and promotional activities.
• Service outlets according to the assigned route.
• Provide customer-centric service.
• Perform any other ad-hoc duties as assigned.

Sales Responsibilities:

• Achieve the monthly sales target.
• Contribute ideas and innovations to the team.
• Stay alert to market conditions and competitors’ activities.
• Maintain a customer-centric approach.
• Manage relationships with relevant customers.

Job Requirements:

• Proven experience in retail food sales or a related field is essential.
• Excellent communication, negotiation, and interpersonal skills.
• Results-driven with a demonstrated ability to meet and exceed sales targets.

Chef De Partie

Salary: $2,800-$3,000
Working Days and Timing: 5.5 Days per week, Based on Roster

Location: Purvis Street

Job Descriptions:

• To maintain a high standard of all food preparation and service in the kitchen according to the required standards
• Ensure accurate and consistent cook practice and presentation
• Ensure optimal kitchen and store cleanliness, kitchen safety and food hygiene
• Responsible in controlling cost and minimize food wastages
• Other miscellaneous duties assigned

Job Requirements:

• With at least 1 year of relevant exp
• With food hygiene cert
• Prior experience in Italian Cuisine is a plus

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279