Attachment Description

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

3. Plan and organise all business development & marketing activities

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

5. To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

1. Outstanding interpersonal and communication skills as well as a good work attitude.

2. Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

3. Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Attachment Duration

- 6 months

Part-Time Kitchen Crew

$13-17/hour, may increase hourly wage depending on experience and performance.

Work hours usually:

• 5pm - 11pm

Job Scope:

• Assist with daily kitchen operation;

• Be able to work well with colleague;

• Preparation of food like portioning, cutting, packing to prepare for operation;

• Have to do light cooking;

• Able to carry heavy load;

• Arrange stocks and delivery;

• Basic tidying up of kitchen after service;

• Washing of dishes with dishwasher

Experience in Western/Italian/Japanese cuisine preferred.

• Staff Meal Provided;

• Staff Discount

Must be able to speak at least basic English.

Transport home provided if work till 12am and beyond.

Can start immediately.

Contact: 98320936 (Ms Ong)

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the Head Sommelier in managing the restaurant’s wine program.
• Provide wine service to guests, including recommendations and pairings with dishes.
• Maintain and update the wine list, ensuring a diverse and high-quality selection.
• Conduct regular inventory checks and manage wine storage.
• Stay informed about new wine trends and products, participating in tastings and training sessions.
• Educate staff and guests about wine, offering insights into different varieties and regions.
• Assist in organizing wine events, tastings, and special promotions.
• Ensure compliance with health and safety standards in wine handling and storage.

Job Requirements

• Previous experience in a sommelier or wine steward role, preferably in a fine dining or Michelin-starred restaurant.
• Strong knowledge of wine varieties, regions, and pairings, with a focus on Asian cuisine.
• Excellent customer service and communication skills.
• Keen attention to detail and a passion for wine and hospitality.
• Ability to work collaboratively with the restaurant team.
• Certification from a recognized wine education program (e.g., WSET) is a plus.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the management team in overseeing daily operations, ensuring a seamless dining experience for guests.
• Supervise and support front-of-house staff, providing guidance and assistance as needed.
• Handle guest inquiries, reservations, and special requests with professionalism and efficiency.
• Ensure compliance with restaurant policies, health, and safety regulations.
• Monitor inventory levels of dining room supplies and place orders as necessary.
• Conduct regular training sessions for staff to maintain high service standards.
• Assist in resolving any issues or conflicts that may arise during service.
• Contribute to creating a welcoming and hospitable atmosphere for guests.

Job Requirements

• Previous experience as a Supervisor or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of Asian cuisine and fine dining service protocols.
• Ability to handle high-pressure situations with grace and professionalism.
• Detail-oriented with a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

The Spa Concierge is responsible for the good management of the appointment bookings, whilst supporting the collection of data and consolidation of reports. They are responsible for generating sales opportunities through a variety of techniques, develops and attains guest experience in the Spa and sells products and services offered by the spa. They are expected to maintain guests’ confidentiality and adhere to the PDPA (Personal Data Protection Act) policy.

Primary Responsibilities

Sales and Guest Experience

• Full knowledge and understanding of Raffles Spa products and services.
• Full knowledge of Raffles Spa Extraordinary Guest Experience.
• Performs pre-consultation for all first time guests and regular guests.
• Executes sales, service and guest experience initiatives in the outlet.
• Meets and exceeds assigned goals for; guest experience and reputation, sales and service, revenue and productivity.
• Attends scheduled meeting, training, educational sessions.
• Reviews guest feedback daily.
• Escalates appropriately any billing or service issues.
• Updates guest profile and treatment redemption record promptly and accurately.
• Consistently adheres to the Code of Business Conduct.
• Generates appointments from calling list.

Product Quality and Knowledge of Work

• Maintains complete knowledge of:
• All spa features/services, hours of operation.
• Spa products.
• Current spa promotions and activities.
• Maintains complete knowledge and complies with company policies and procedures.
• Keeps guests updated on currently available promotions and discounts in services offered in the spa.
• Processes payments from guests for services ordered from the spa.
• Makes sure all information and personal data provided by guests are kept strictly confidential. Guests’ treatment forms must be filed back properly after used. It should not be left unattended and should always be kept out of sight.

Administrative Duties and Inventory Management

• Light administrative and clerical duties, such as updating guest profile, updating treatment usage in the system, sales report, filing and data entry.
• Assists Spa Managers in maintaining a good level of spa collaterals and printing materials such as guest profile folder and consultation cards.

General Housekeeping and Maintenance

• Ensures the general cleanliness of the reception area, lounge and retail area.
• Ensures the diffuser burner is lit at all times at the reception, lounge and retail area.
• Replenishes all writing materials and marketing collaterals at the reception.
• Reports to Spa Manager on any defects of spa facilities and equipments.
• Performs any other duties and responsibilities that may be assigned.

Training

• Attends all training courses as deemed necessary, and adheres to training as set by the Spa Manager.
• Fulfills all scheduled theory and practical training requirements.

Candidate Profile

Knowledge and Experience

• Ability to pleasantly communicate with proper grammar in English.

Competencies

• Ability to promote Spa products and services.
• Ability to focus attention on guests needs, remaining calm and courteous.
• Ability to promote positive relationship with all guests.
• Ability to maintain confidentiality of all guest information and pertinent hotel data.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with other departments and co-workers as part of a team.
• Well versed with Microsoft office.

Job Description:

• Monitor department performance and report on key metrics.
• Supervise and train team members to maintain high standards.
• Oversee day-to-day operations and optimize workflows.
• Analyse business requirements and adapt to customer needs.
• Maintain a positive attitude and commitment to improvement.
• Communicate effectively with teammates and management.
• Ensure top-notch service delivery and operational excellence.
• Handle heavy equipment as required.

Requirements:

• Relevant experience in F&B supervision.
• Strong leadership and team management skills.
• Hands-on experience implementing operational processes.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Organizational skills and attention to detail.
• Knowledge of health and safety regulations.
• Understanding of operational principles and policies.
• Demonstrated team leadership capabilities.

Job Responsibilities

• To perform weekly and daily ordering of ingredients for individual sections
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations
• Ensure the highest standard of cleanliness in the kitchen at all times
• Train new employees in order to ensure consistency in food presentation, taste and texture
• Appraise the performance of the subordinate and make recommendations for promotions or other actions
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers
• Set-up for new restaurant
• Make reports on all matters pertaining to kitchen operation
• Menu planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

• Job Requirements
• Minimum GCE N-Level or ITE qualifications
• Minimum 3 years working experience in F&B or relevant experience
• Possess passion in Baking & Pastry
• Positive attitude with ability to influence and lead a team
• Possess WSQ Food & Hygiene Certificate
• Good understanding of procedures related to kitchen operation
• Able to do split shift and work on weekends and public holidays
• Able to multi-task, adapt to fast paced environment and work under pressure
• Uphold excellent food hygiene and kitchen safety practices
• Able to speak japanese to liaise with japanese R&D team

· Ensure daily opening and closing duties in the outlet are properly executed

· Supervision of food preparation and food production to ensure that food quality

standards are met company SOP

· Ensure kitchen operations, food safety and hygiene standards as set in our SOP

· Recruiting& hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Train and demonstrate cooking techniques and proper equipment usage to staff

· Responsible for employee's performance and discipline

· Manage stock levels of food and other related utensils and cutleries

· Manage inventory control, usage and minimise usage

· Liaise with Central Kitchen and external suppliers for ordering

· Handling the repair & maintenance of restaurant equipment

· Ensure staffs follow company safety SOP

· Follow company safety SOP

· Backend duties: stock takes, scheduling etc

· Help out at other outlets when needed.

· Handle any other duties assigned by Area Manager

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Oversee the dining room operations, ensuring smooth service and adherence to Seroja’s high standards.
• Manage reservations and seating arrangements, optimizing table turnover while maintaining a pleasant dining atmosphere.
• Train, supervise, and motivate front-of-house staff, fostering a team-oriented environment.
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Maintain a deep understanding of the menu, including daily specials and wine pairings, to provide informed recommendations to guests.
• Monitor and manage inventory levels of dining room supplies and equipment.
• Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.

Job Requirements

• Proven experience as a Captain or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and interpersonal skills, with the ability to inspire and manage a team effectively.
• Exceptional customer service and communication skills.
• In-depth knowledge of Asian cuisine and wine pairings is a plus.
• Ability to remain calm and composed in a fast-paced environment.
• Attention to detail and a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

Position: Food Promoter
Locations: Multiple Locations
Type: Part-Time
Pay: $12-$14/hr

Responsibilities:

• Conduct tastings and product demonstrations.
• Engage with customers and answer questions.
• Maintain a clean and organized area.
• Collect customer feedback.

Qualifications:

• Experience in food promotion or customer service preferred.
• Strong communication skills.
• Passion for food and flexible availability.

What We Offer:

• Competitive pay.
• Opportunities for growth.

Singaporean or Singapore PRs Only!

How to Apply:

Interested applicants may apply here or WhatsApp 85881419

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

• Ensure daily opening and closing duties in the outlet are properly executed
• Supervision of food preparation and food production to ensure that food quality standards are met company SOP
• Ensure kitchen operations, food safety and hygiene standards as set in our SOP
• Recruiting& hiring of restaurant staff
• Responsible for induction training and on the job training of new employees and also newly promoted staff
• Train and demonstrate cooking techniques and proper equipment usage to staff
• Responsible for employee's performance and discipline
• Manage stock levels of food and other related utensils and cutleries
• Manage inventory control, usage and minimise usage
• Liaise with Central Kitchen and external suppliers for ordering
• Handling the repair & maintenance of restaurant equipment
• Ensure staffs follow company safety SOP
• Follow company safety SOP
• Backend duties: stock takes, scheduling etc
• Help out at other outlets when needed.
• Handle any other duties assigned by Chef

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 5 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.
• Fluent in Japanese language as need to liase with Japan Franchisor

Job Descriptions

• Responsible for food preparation, maintaining the kitchen equipment and utensils at utmost cleanliness and hygiene.
• Prepares and cooks according to standard operating procedures set by the company.
• Ensures consistency in taste, quality, quantity, temperature and presentation of each food served.
• Quick in food preparation and is able to cope with a fast-paced kitchen environment.
• Ensure minimum wastage in food preparation and washer duty.
• Ensure freshness of food ingredients and raw materials, keeping track of old and new items by rotating stocks.
• Clean food preparation area and kitchen equipment to ensure clean safe food handling practices.
• Any other duties as and when being assigned by Head Chef.

Job Requirements

• Compulsory 2 years of Teppanyaki Chef Experience

Working Hours

• 6 days a week
• 10am - 230pm, 530pm - 1000pm.

We’re on the lookout for enthusiastic individuals to join our casual Italian dining team as Service Crew in Katong area! This is a fantastic opportunity for those who have a passion for the F&B industry and want to be part of a vibrant team

Location:
Katong, Singapore (urgent opening available)

Key Responsibilities:

• Deliver friendly and attentive customer service
• Take orders accurately and ensure timely service
• Maintain a clean, welcoming dining environment
• Support daily restaurant operations

Requirements:

• Experience in working as a service crew in Italian restaurant or similar
• Passion for the F&B and service industry
• Positive attitude, strong communication skills, and team spirit

Compensation & Benefits:

• Competitive salary package: $2,800 - $3,500
• (Working hours) Weekdays: 11 AM-3 PM, 5 PM-9:30 PM
• (Working hours) Weekends: 11 AM-3 PM, 5 PM-10 PM
• 5.5 working days per week
• Uniform and 2 staff meals provided daily

Join our team and make a difference! This is your chance to gain hands-on experience in the Italian casual dining world, learn new skills, and kick-start a fulfilling career in the F&B industry. Apply today and bring your passion to our friendly, dynamic team!

Alpha HR Pte Ltd |EA License No. 24C2354
Lee Mong Yang Alex |EA Reg. No R24123784

We, Lucky Cafes Pte Ltd, are searching for an experienced- skilled chef to deliver exceptional dining experiences that exceed customers’ expectations. The chef will cook meals, prep ingredients, and ensure our high safety and cleanliness standards are met. The chef will also provide strong leadership to other kitchen staff, delegating tasks and providing guidance. Our food taster is multi nationalities

Objectives of this role

• Create delicious meals, appetizers, sides, and desserts
• Maintain high standards for our food and equipment, helping us determine what needs to be ordered or repaired in advance
• Create and prepare new menu items or specials, as needed
• Take our menu and reputation to the next level by leveraging your expertise, industry knowledge, and culinary creativity
• Ensure that food safety and sanitation standards are met at all times
• Take charges all of reserved or instant order request for walk in and catering

Responsibilities

• Analyse the menu and oversee kitchen setup and ingredient prep, delegating tasks as needed
• Oversee kitchen operations, ensuring that everything runs smoothly and customers receive their food in a timely manner
• Cook entrees and prepare other menu items such as Pho, appetizers, salads, dressings, sauces
• Ensure that food is unspoiled and kitchen equipment is functional, ordering supplies and restocking ingredients as needed
• Train new kitchen staff in operations and techniques, providing guidance, and instruction
• Oversee the cleaning and sanitizing of kitchen equipment and workstations

Skills and qualifications

• Advanced knowledge of cooking and food preparation techniques
• Excellent communication skills and enthusiasm for teamwork
• Familiarity with a range of kitchen equipment
• Comfort studying a recipe, determining appropriate steps, and delegating tasks accordingly
• Strong leadership skills and an ability to provide clear instructions to other members of the kitchen staff
• Certification relevant to state or country of employment, such as a food handler certificate

Preferred qualifications

• Culinary degree or on-the-job experience
• Experience in a head of chef position
• In-depth knowledge of food safety and sanitation regulations
• Familiarity with the restaurant industry and the latest industry news
• Strong sense of culinary creativity
• Experience cooking with diverse ingredients

Job Descriptions

• Prepare mise en place according to kitchen standards
• Prepare food orders according to recipes
• Minimise wastage and spoilage of ingredients
• Maintain excellent hygiene standards
• Follow SOPs and safety precautions
• Other ad hoc duties assigned

Job Requirements

• Minimum 2 years of working experience in restaurant or hospitality industries
• Possess Basic Food Hygiene Certificate
• Meticulous, team player with a positive attitude
• Passion for food, creative & result-orientated
• 5.5 days work/ week

Benefits

• $400 medical reimbursement per year
• T shirt
• Staff meal

Working Hours

• 5.5 days work / week

· To perform weekly and daily ordering of ingredients for individual sections

· Supervise all cooking activities to ensure dishes are prepared in accordance to the established recipes

· Prepare mise-en-place/ingredients and ensure smooth day-to-day operations

· Ensure the highest standard of cleanliness in the kitchen at all times

· Train new employees in order to ensure consistency in food presentation, taste and texture

· Appraise the performance of the subordinate and make recommendations for promotions or other actions

· Ensuring that kitchen staff adhere to quality, hygiene and cleanliness standards

· Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers

· Dealing with suppliers and ensuring that they supply quality goods at affordable prices

· Set-up for new restaurant

· Make reports on all matters pertaining to kitchen operation

· Menu planning & costing

· Creating new product and recipes

· Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

· Minimum GCE N-Level or ITE qualifications

· Minimum 10 years working experience in F&B or relevant experience

· Possess passion in culinary

· Positive attitude with ability to influence and lead a team

· Possess WSQ Food & Hygiene Certificate

· Good understanding of procedures related to kitchen operation

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

· Able to speak japanese to liaise with japanese R&D team

Roles & Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff

We're looking for a friendly and efficient team player to join us at Katong!

If you have a warm, helpful attitude, and can handle multiple tasks with ease, we’d love to hear from you!

• Good Career Growth and Personal Development
• Coaching and Training
• Convenient location (Walking distance from Marine Parade MRT)

The internship will offer:

• An exciting opportunity to get an insight to a heritage bakery
• Dedicated mentorship
• Be involved about sharing about one of Singapore's food heritage brand

Duties

• Assist Marketing & Sales Executives with regards to communications strategies and plans
• Photography, if required
• Copywriting, if required
• Coordinate and schedule meetings
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director, if necessary
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min O Levels
• Strong passion for pastries and community-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Working Hours

• 10 - 5pm
• 5 day work week
• Working Days: Flexible (one weekend required)

Interested candidates who wish to apply for this position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected]

We regret that only the shortlisted candidates will be notified.

Position Overview:

The Talent Acquisition Executive (F&B) is responsible for managing the end-to-end recruitment process, specifically for the Food & Beverage (F&B) sector. This role focuses on sourcing, screening, and hiring suitable candidates for various F&B roles, including but not limited to chefs, wait staff, kitchen personnel, and management positions within the organization. Reporting to the Human Resource Manager (HRM), the Talent Acquisition Executive ensures that the organization attracts and retains top talent, meeting staffing needs while supporting the F&B business' operational requirements.

Responsibilities:

Talent Acquisition for F&B Roles:

• Work closely with the HRM and F&B department managers to understand hiring needs for various positions such as chefs, service staff, kitchen assistants, and restaurant managers.
• Develop and post job advertisements on relevant platforms, targeting candidates for F&B roles.
• Utilize various sourcing channels such as F&B job boards, culinary schools, recruitment agencies, and employee referrals.

Screening and Interviewing:

• Review and shortlist resumes based on job requirements specific to the F&B industry.
• Conduct phone screenings and in-person interviews to assess candidates' skills, experience, and cultural fit within the restaurant or F&B environment.
• Collaborate with F&B managers during the interview process to ensure alignment with departmental requirements.

F&B Industry Networking:

• Build and maintain relationships with culinary schools, F&B associations, and hospitality recruitment agencies to develop a robust talent pipeline.
• Attend F&B job fairs and networking events to attract top talent.
• Continuously update the recruitment pool with candidates specializing in the F&B sector.

Data Management and Reporting:

• Track and maintain records of all recruitment activities for F&B roles.
• Provide regular reports to HRM on key recruitment metrics such as time-to-hire, cost-per-hire, and source effectiveness.
• Update applicant tracking systems (ATS) and ensure all candidate data is accurately maintained.

Compliance and Best Practices:

• Ensure all recruitment practices comply with local employment laws and industry-specific regulations, such as food safety certifications and employment permits for foreign workers.
• Stay updated on F&B recruitment trends, labor market developments, and salary benchmarks within the industry.
• Optimize recruitment processes to improve the efficiency and effectiveness of hiring for F&B roles.

Onboarding Support:

• Coordinate with HR and F&B management to ensure new hires are onboarded effectively, including scheduling of training programs related to food hygiene, customer service, and F&B operations.
• Handle new hire documentation and ensure smooth communication regarding onboarding schedules.

Assist in backend kitchen operations

Assist in manpower planning

Assist in managing cost control

Ensure kitchen is clean and hygiene standards are met

We're looking for a friendly and efficient team player to join us in Katong! If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we’d love to hear from you! Here’s what we’re looking for:

✨ Skills Needed:

• Sweet and courteous customer service skills

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

• Responsible for food preparation and cooking to standard operating procedures;
• Ensure smooth operations and allocation of duties within the kitchen;
• Ensure that all orders are fulfilled in a timely manner and to expected standards;
• Attend to kitchen-related duties stock- checking and inventory and ordering;
• Practice and ensure good hygiene and housekeeping standards within the kitchen;
• Ensure food is stored, prepare and presented in a safe and hygiene manner;
• Uphold high standards of food quality to ensure customer satisfaction.

Requirements

• Strong experience in Chinese cuisine including all varieties of noodles and rice
• Profound knowledge of different kinds of beverages
• Deep knowledge of every aspect of Chinese dishes
• Proficient with BBQ and Chinese specialty equipment
• Ability to manage numerous tasks, assign responsibilities and display high patience
• Able to work night shift
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed