Total 2,433 F&B / Tourism / Hospitality job vacancies in D10 Ardmore, Bukit Timah, Holland Road, Tanglin

SCOPE

The Lady in Red is an iconic symbol of Kempinski and is in essence the Hotel Ambassador (or First Lady). As an extended arm of the General Manager she welcomes, meets and farewells hotel guests and is responsible for the communication with all guests providing highest quality service standards. The Lady in Red is empowered to take immediate decisions in respect to guest well being.

OVERALL OBJECTIVES

The job of Lady in Red is executed satisfactorily when:

• LQA (Leading Quality Assurance) audit results are 85% and above.
• CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above.
• Hotel and Outlets are promoted.
• Guest complaints are minimized and if occur followed up efficient and are reported to Operations team.
• In case of immediate need, the Lady in Red helps with reception duties.

MAIN RESPONSIBILITIES

• Communication of hotel & company philosophy and internal hotel representation.
• Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
• Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
• Welcome, facilitate and bid farewell to as many guests as possible.
• Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
• Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
• Obtain as much information about a guest’s stay to be entered in the guest history.
• Welcome visitors to the hotel, assist with general information, internal promotions and directions.
• Handle guest complaints and requests in a polite and efficient manner, give further instructions to the relevant staff if needed to ensure optimal guest satisfaction.
• Maintain a record of all complaints and requests, follow up and inform concerned operating departments.
• Perform special projects and related duties as assigned.
• Walk throughout the hotel recognizing guests and engage with them appropriately.
• Attend & participate in daily briefings as scheduled.
• Report potential and existing hazards and rectified immediately.
• Provide information to all guests regarding the services and possible internal promotions of the hotel.
• Senior Management on any unusual circumstances that might affect guest service and expectation.
• Take decisions on upgrades / comps / rebates etc. as per stipulated hotel policies and procedures.
• Participate in training programmes.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

We are seeking a dedicated and dynamic Restaurant Manager to oversee daily operations, ensure profitability, and manage a high-performing team. The ideal candidate is both a leader and a team player, capable of driving operational excellence and delivering exceptional customer experiences.

Key Responsibilities:

• Lead daily roll calls to promote operational efficiency, including cleanliness, accurate food order taking, customer service, and promotions.
• Set and communicate key performance indicators (KPIs) related to sales, service, and food quality to inspire teamwork and achieve collective goals.
• Manage restaurant operations efficiently across all shifts, ensuring smooth communication with the kitchen on guest requirements.
• Ensure compliance with licensing, hygiene, health, and safety regulations.
• Manage restaurant budgets, stock levels, and supplies of food, utensils, and cutlery.
• Address customer compliments and complaints in a timely manner, ensuring guest satisfaction.
• Prepare and present reports on manpower and sales.
• Propose improvements to restaurant operations and strategies for increasing sales and reducing costs.
• Handle daily administrative tasks, including guest reports, staff schedules, operations reports, and other paperwork.
• Maintain strong communication with other departments, suppliers, and contractors to ensure smooth operations.
• Assist with recruitment and provide induction and on-the-job training for new and promoted staff.
• Conduct employee performance appraisals, ensuring fair rewards and corrective actions.
• Prioritize staff development through mandatory training, including Basic Food Hygiene and Safety.

Job Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• A passion for delivering outstanding customer service.
• Strong leadership skills with the ability to manage teams in a fast-paced, high-pressure environment.
• Business acumen, results-driven mindset, and excellent organizational abilities.
• Strong interpersonal and communication skills.

Restaurant Manager

La Bottega @346 Joo Chiat Road

Responsibilities:

· Head the management of our Food and Beverage operations.

· Achieve the restaurant’s KPI

· Oversees the quality of food and service and be the main point of contact for all guests satisfaction matters.

• Provides leadership and support to our service team
• Holds daily pre-shift meetings and departmental meetings as needed.
• Approves the schedule and flex day requests for all restaurant staff.
• Reviewing operational challenges from time to time to identify issues obstructing performance
• Proactively taking on additional responsibilities where required.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives
• Be the Face/Go-to Person of the restaurant

Requirements:

· Good people and motivational skills

· Good organizer and planner

· Able to set clear department goals and can manage the operations independently

· Service-orientated

· Ability to operate with flexibility and creativity.

· Well-groomed

· Proactively taking on additional responsibilities where required.

· Fluent with English

· Can think out of the box

· Lead by Example

· A minimum of 5 years’ experience at a managerial level in a restaurant

Benefits:

- End Of Year bonus

- 12 days AL (with increment of 1 day per year until the max of 17 days)

- Monthly Attendance Incentives

- Annual Health Incentives (0 to 2 Mcs - $150 to $800)

- Annual Long Service Incentives from $800 (1 year of service) to $2000 (5 years and above of service

Job Descriptions

The Junior Sous Chef / Chef de partie is responsible for food preparation, maintaining consistent standards whilst helping chefs to develop menu's, you will assist the head chef and sous chefs with the successful running of the kitchen ensuring all recipes are followed along with food practices to ensure guest satisfaction.

• To prepare food based on what's in all the menus.
• Preparation, production, and service of food to the standard required in a timely and efficient manner.
• Practice and promote effective teamwork and communication amongst your direct work colleagues and colleagues in front of house
• Ensure compliance with in-house food hygiene, health, and safety systems to ensure compliance at all time.
• Ensure daily kitchen set-up and procedures are carried out on time and in accordance to the standards.
• Completing duties with an attitude of always striving to exceed standards to promote improvements and raise the quality of feedback from all guests.
• To maintain the day-to-day operational standards of the kitchen
• To manage own kitchen section during service
• To take responsibility covering all areas of kitchen operations.
• Wash dishes and cutleries & wipe dry
• Assist in private event setup & service

Job Requirements

Experience managing the preparation and cooking of food in the kitchen

• Must have excellent diligence
• Disciplined, keen to share your knowledge and learn new skills
• Strong dedication to your craft
• Have good working relationships, rise to the challenge, and adapt well to change
• Be enthusiastic about your career, collaborator & trustworthy
• Professional attitude always

Benefits

• Bonus subject to performance.
• AL ( 14 Days ).
• OT most of the time not require but if need we will pay OT when come to work for non opening days.
• $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

• Tues - Sat ( 5 working days )
• Sunday Monday and public holiday ( Off )
• 11am - 2pm
• 4:30pm - 10pm

JOB SUMMARY

Responsible for Operational Excellence through Owner, Tenant and Member (collectively “Residents”) communication and engagement, problem resolution and timely follow up. Interfaces with Residents, Guests, hotel operations, hotel ownership representatives, third-party financial providers and internal and external legal counsel. Verifies that operations team delivers an appropriate brand experience by ensuring consistent service delivery standards are met by all. Manages association cost allocations, budget development and will manage the business within the financial perimeters of the approved budget. Verifies that the Management Agreement (MA) contract provisions are managed and that the Management Company’s obligations are achieved. Verifies that Residents comply with all provisions of the governing documents and manages all aspects of the Rental Program and ensure compliance with the Rental Program Agreements, both pre and post opening.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.

CORE WORK ACTIVITIES

Managing Property Operations

• Manages day to day operations for Residents and Guests

• Creates and implement training guidelines for all residential staff.

• Develops and execute Owner, Tenant and Member Engagement activities through active participation in the planning and execution of association supported social events and action plans based on survey outcomes along with any other supportive activity as determined necessary.

• Validates property controls are in place for entering a Unit and obtaining a key.

• Maintains BuildingLink according to the BuildingLink Standards (where implemented)

• Participates in the Employee Engagement Survey through action planning and implementation of specific actions.

• Collect Resident owner’s preferences, track and record additional preferences and implement them in Mystique

• Establishes and implements maintenance programs to ensure all residential components are maintained in line with the brand standards.

• Work with the Director of Engineering and association board of directors to maintain Reserves for proper lifecycle planning and project management.

• Enforces property Fire Life Safety standards.

• Develops and coordinate operational elements of managing all residential services and programs with Hotel General Manager, Director of Operations, Director of Finance, Director of Engineering and other key departments to ensure the operational and financial aspects of these programs are achieved.

• Develops New Owner Orientation and ensure delivery to all new residents. For new residents, coordinate all post-closing activities including unit renovation, move-in logistics, and establishment of utility and service accounts.

• Acts as the main contact for any Resident or Guest issues or concerns, including all ongoing communications regarding the operation and performance of the Rental Program. Coordinate hotel staff, residential staff and third party service providers to ensure basic and a la carte service offerings are delivered consistent with brand standards, maximize hotel related revenues and satisfy resident’s expectations.

• Plans and execute resident exclusive events and activities.

• Develops the Residential Services Guide

• Verifies ongoing alignment with brand standards related to services, amenities and facilities.

• Maintains an a’la carte menu of services if connected to a hotel.

Managing Relationships with Property Stakeholders

• Maintains a list of external service providers who can provide services to Residents

• Maintains BuildingLink (where implemented), service requests, maintenance requests, Resident special occasions and Mystique compliance.

• Verifies Owner forms and Owner files are maintained with up to date information and ensure appropriate communication with other departments who are providing services to Owners and requesting access to Units in the absence of the Owner.

• Validates that all vendor’s working in the common areas have the appropriate insurance on file.

• Understands the property’s declaration, by-laws and rules and regulations along with any other policy and procedures or other association documents. And must ensure ongoing enforcement of these documents.

• Collaborates with Home Owner Association, Management Company, Hotel Administration, residential operations and legal to ensure that the residential component is fully compliant with all governing documents and the Management Agreement. Maintain ongoing enforcement of residential policies and procedures so that they are adhered to by all parties in a consistent fashion.

• Attends all scheduled general and board meetings.

• Must have a general understanding of the Budget Guidelines, Holiday Fund Guidelines and Reserve Policy.

• Must be familiar with the Property Management Scorecard, Financial Excellence Scorecard and Governance Scorecard.

• Participates in the preparation of monthly, quarterly and annual residential financial reports, statements and annual association budgets with Director of Finance and the Management Company. Work directly with each department to ensure timely and accurate billing of operational charges and assessments. Address budget variances on a monthly basis.

• Interfaces with property financial and accounting teams to ensure budget controls and objectives are achieved.

• Professionally represents the brand as a leader in both the community and the property.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Role and responsibilities:

Manage internet marketing campaigns, newsletter/magazine, subscription and website maintenance

Assist marketing manager in developing, planning, executive and monitoring marketing activities

Create and design menu and promotion posters.

Organise, coordinate & executive marketing events such as seminar, workshop and exhibition and provide event site support

Plan and conceptualise marketing initiatives/campaigns with business partners

Initiate marketing programs & collaborate within internal & external on marketing events

Manage marketing department budget

Manage creation and copywriting work of all marketing materials including product catalogues, promotional flyers, advertising materials, etc.

Manage and maintain a library of product image database

Manage and control all marketing collateral sourcing, printing, inventory - not limiting to catalogues, brochures, corporate gifts, etc

Manage all product related information update on all APAC websites

Manage all media plans and media buy.

Oversee and ensure all corporate materials created adhere to corporate identity (CI)

Any other ad hoc duties assigned by HOD and management

Diploma/Advanced/Higher/Graduate Diploma in any related field

Proficient in MS office applications, graphics design skills and marketing software (Adobe Photoshop, Illustrator, InDesign, Pardot CRM) Social Media (TikTok, IG,Facebook,Xiaohongshu)

Required: At least 1 Year(s) of working experience in the related field is required for this position

Creative and innovative, able to work independently, excellent written and speaking communicationskill

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Efficiently perform all duties in the Communication Centre as part of the Guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.
• Communicate professionally and efficiently to all internal and external callers of the hotel.
• Ensure guests are provided with personal, attentive and caring service
• Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.
• Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
• Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
• Answer inquires from guests regarding restaurants, transportation, and entertainment in the local area.
• Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.
• Ensure all guests experience a fresh and modern experience.
• Anticipate guest needs and offer related services and suggestions accordingly.
• Find opportunities to surprise and delight guests to create memorable moments.
• Be able to build small talks with guests during every interaction to engage with guests.
• Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager, and be responsible for telephone inquiries and information services for the hotel.
• Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.
• Optimize revenue through timely and accurate bookings.
• Complete other tasks that assigned by Management.

Requirements

• Vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies.
• Preference for candidates with call centre/operator experience in an established or luxury/upscale or boutique hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude

SCOPE

Prepare the mise en place and handle food preparation and assist with food presentation as part of the kitchen brigade.

OVERALL OBJECTIVES

The job of Commis is executed satisfactorily when:

• Kitchen equipment is prepared for use.
• Communication is polite and displays courtesy to guests and internal customers.
• Familiarity with property safety, first aid and fire and emergency procedures is displayed and equipment is operated safely and sensibly.
• Awareness of OH&S policies and procedures is demonstrated and it is ensured that all procedures are conducted safely and within OH&S guidelines.
• HACCP is implemented and practiced.

MAIN RESPONSIBILITIES

• Prepare kitchen equipment for use.
• Assemble and prepare ingredients for menu items.
• Prepare simple food items.
• Prepare food for service.
• Assist with checking, receiving and storing of goods.
• Maintain storage areas.
• Clean kitchen and equipment.
• Handle waste and linen.
• Maintain a hygienic kitchen and high standards of personal hygiene.
• Attend all briefings.
• Participate in training.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Kitchen Assistant Needed

Location: Gucco Tower / Novena / Nex / Bugis

Type: Full-Time Position

Responsibilities:

- Assist with food preparation and cooking.

- Maintain cleanliness and organization of the kitchen.

- Wash dishes and kitchen equipment.

- Support chefs with various tasks.

Requirements:

- Kitchen or food service experience preferred.

- Strong teamwork and communication skills.

- Ability to work in a fast-paced environment.

- Able to work on weekends.

What We Offer:

- Competitive pay.

- Growth opportunities.

- A supportive work environment.

Interested applicants may apply here or WhatsApp 85881419

Singaporeans & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

1) Managing and organizing daily restaurant operations to ensure smooth operations .

2) Planning of promotions and discount.

3)Costing and budgeting for restaurant profitability.

4)Weekly staff training on service and product knowledge

5)Handle cusomters reuquest and complains

6) Must have wine knowledge in french wine

Responsibilities:

• Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients.

• Assisting kitchen staff to unload food supplies from suppliers.

• Properly washing and drying all dishes, utensils, cooking instruments, and cutting boards.

• Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places.

• Packing take-out orders as needed.

• Removing garbage, replacing garbage bags, and washing garbage cans.

• Mopping and sweeping the kitchen areas as required.

• Storing ingredients and food items according to food safety standards.

Qualifications:

• Proven experience helping in kitchen settings.

• Obtain basic Food Safety Course.

• The ability to stand for extended periods of time.

• Available for weekend and holiday shifts.

Working Days: 5days (Within a week any 5days)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Promotions Manager to join our team!

As a F&B Promotions Manager, we require you to:

• Work closely with F&B Outlet Managers, Chefs and Marketing team on developing and executing effective marketing strategies to promote Food and Beverage offerings for Shangri-La Singapore. Specifically, existing and prospecting business partners as well as identifying and building relationships with like-minded brands to expand the reach of the current guest database.
• Determine feasibility and revenue opportunities for initiatives and campaigns prior to activation
• Implement all sales action plans related to respective account portfolio
• Actively participate in trade, industry and social networking events to represent and create avenues for partnerships with Shangri-La Singapore.
• Maintain excellent relationship with existing accounts and solicit new business partnerships.
• Create job briefs for marketing team and assist in the completion of a holistic marketing approach
• Participate in outlet / festive promotion and campaign discussions
• Negotiate commission for product listing and retail space rental
• Keep abreast of competitors’ products, pricing and F&B promotions
• Gathers and shares information with F&B leadership on market trends, competitor activity and emerging markets
• Drives F&B promotional calendar

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Revenue Executive to join our team!

As a F&B Revenue Executive, we require you to:

• Report daily F&B outlets actual revenue and covers
• Track booking pace for new promotion launched via Sevenrooms and Infrasys Cloud system
• Implement measures on profitability for promotions launched
• Analyze function rooms utilization and identify opportunities with large group base in house
• Identify special event dates for revenue optimization
• Identify low season and need periods of different outlets and suggest special promotions to increase sales
• Analyse sales data for different outlets
• In charge of other cost / revenue analysis such as Casual labour and staff productivity analysis

Job Responsibilities

1. Regularly update rates, restrictions, availability across all distribution channels in accordance with revenue strategies.
2. Ensure all hotel information and content (descriptions, images, amenities) is accurate and up-to-date across channels.
3. Monitor and maintain rate parity across all distribution platforms, escalating discrepancies when necessary.
4. Support the Senior Distribution Executive with ad-hoc tasks and initiatives to enhance the hotel’s distribution efforts.
5. Performs other related duties as required.

Education and Work Experience

1. Fresh graduates or 1-2 years of experience in the hospitality industry.
2. Proficiency in Microsoft Excel and basic reporting tools.
3. Good communication skills and ability to work in a team environment.
4. Strong attention to detail and analytical skills.
5. Knowledge of Opera PMS, channel management tools, OTAs and GDS platforms is a plus.

Your duties and responsibilities would include:

• Handling the 450 degrees celsuis Charcoal Oven (Tandoor)
• Preparing base gravies for the dishes and curries
• Setting up the north indian kitchen prior to a restaurant’s opening
• Preparing the kitchen North Indian station
• Cooking a specific portion of each plated meal
• Assisting with marinating, cutting and precooking foods
• Cleaning the kitchen before the restaurant closes
• Cleaning and sanitising their area with warm water and soap
• Wrapping unused items and storing them in proper areas at the end of a shift
• Plating food creatively

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description

Attend daily F&B meetings and take down minutes of meeting

Cover Executive Secretary during her absence

Prepare and send outlets reservation list daily

Provide administrative support to the F&B team

Communicate with clients on F&B booking enquiries via email and phone

Record all forecast bookings for seminars, banquet and hotel activities

Cover breaks and stand in for cashier and render service at restaurants

Keep track of all bookings and payments for outlets' promotions

Maintain adequate stock of office supplies for F&B team

Liaise with relevant department for quotations and follow up on goods arrival

Work closely with HR department for submission of attendance and overtime report

Requirements

2 years of working experience in hotel

Strong organizational skills

Independent and able to work well as a team

Excellent interpersonal skills

Job Description:

• To assist the dentists with all forms of treatments and attend to patient's comfort during treatment.
• Preparation of dental materials for the respective treatments.
• Ensure the cleanliness, maintenance and sterilization of dental equipment.
• Stock taking and monitoring.
• Front desk reception duties including but not limited to, patient registration, claims submission, cashiering.
• Ad hoc administrative work.

Job Requirements:

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5 days work week( 4 weekdays + 1 weekend).
• Must be able to commit night sessions (4 of the weekdays are till 8.30PM).
• To cross-deploy to other locations if required.
• Must be willing to do shift work.
• IT literate (to use clinic software and email).

No experience required. Candidates with relevant experience preferred.

• Performance Bonus of up to 2 months
• Medical and dental benefits
• Incentives for good attendance

Interested candidates may send their resumes to *bnfdentalhr@ gmail.com*

We regret that only shortlisted candidates will be notified.

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

Requirements:

• Degree/diploma.
• Past experience as a working chef.
• Advanced knowledge of the culinary arts.
• Perfectionism in sanitation and quality control.
• Portfolio of creative, unique dishes.
• Expert multitasking ability.
• Great leadership and interpersonal skills.
• Ability to run stocktaking and place orders for resupply.
• Exemplary work ethic in a high-pressure environment.
• Passion and pride for delighting people with food