Total 1,061 F&B / Tourism / Hospitality job vacancies in D12 Balestier, Serangoon, Toa Payoh

The great things you will be expected to do:

● Work closely with their superiors and the kitchen management team to develop and adhere to a

budget, ensuring cost-effective procurement and utilization of ingredients and supplies

● Monitor food costs, manage inventory, and implement strategies to minimize waste, controlling food

usage in line with established standards

● Update and maintain data tracking systems to provide accurate financial information for management

decisions

● Prepare meals in accordance with portion and quality standards specified in recipes, ensuring

consistency and excellence in taste and presentation

● Keep up to date with the latest culinary trends, and implement changes in recipes or work methods

pertaining to menus, daily specials, and promotional activities

● Assume the full duties of the Senior Sous Chef in their absence, providing leadership and direction to

kitchen staff, ensuring smooth operations, and meeting customer expectations

● Maintain a safe and sanitary kitchen environment by adhering to hygiene and safety regulations set by

the company, government, or clients

● Ensure the safe operation of all equipment and promptly report any faulty equipment to superiors

● Adhere to all company, government, and client regulatory controls related to food preparation,

storage, and safety, ensuring compliance in all kitchen activities

● Mentor and guide junior kitchen staff to enhance their culinary skills, teamwork, and adherence to

safety and hygiene standards

● Perform any other related duties as assigned by the immediate superior, adapting to the evolving

needs of the kitchen and demonstrating flexibility in managing a variety of tasks

WORK EXPERIENCE

● Proven experience as a Sous Chef or equivalent role

● Strong financial acumen with experience in budget management and cost control

● Knowledge of industry best practices, culinary trends, and food safety regulations

● Excellent leadership and communication skills

● Ability to work well under pressure and adapt to changing circumstances

● Detail-oriented, creative, and dedicated to culinary excellence

COMPETENCIES

● Computer literacy with advance abilities in spreadsheets and presentation software tools (Microsoft

excel and powerpoint; or Google Sheets and Slides)

● Presentation skills (all levels including senior management)

● Good command of written and spoken language skills in English

ATTRIBUTES

● Possess critical thinking and problem solving skills

● Assist with inventory and managing of supplies

● Ensure quality control and presentation of all food items

● Ensure proper handling and storage of all food items in accordance with restaurant standards and

sanitation / health regulations

● Ad-hoc duties as assigned by chef in-charge

Kitchen Assistant's Reponsibilities:

• Assisting Cook with the preparation of meal ingredients - this includes washing, peeling, cleaning , cutting and chopping of vegetables and other ingredients.
• Organizing and storing food supplies correctly.
• Promply transferrinng meal ingredients from storage area to kitchen.
• Cleaning work station according to established standards of hygiene.

Kitchen Assistant's Requirements:

• Willingness to learn
• Collaborate as part of a team
• Able to work in a fast-paced environment
• Able to follow instructions
• Able to follow safety standards
• Organizational and time management skill
• Effective communication skill
• Relavent job experience is a plus

Responsibilities

Ensure kitchen operates in compliance with food hygiene standards and standard operating procedures.

Constantly challenge new concepts that are creative, entertaining and appealing.

Delivers food services with high quality standards.

Exercise cost control initiatives, minimize waste by means of good yield management.

Practices good inventory control to manage food and labour costs.

Train and provide guidance to the kitchen staff.

Proactively contribute ideas and develop synergy amongest the team.

Requirements

Minimum 5 years of culinary experience.

Diploma in Culinary skills or relevant experiences.

Ability to innovate and create attractive food products.

Sensitive to numbers and possess good administrative duties.

Able to work on weekends/public holidays.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Description

Main Responsibilities

-Report to the Southern Dim Sum Head Chef

-Assist the preparation of menu-items for the Southern Dim Sum section

-Deputisein the absence of the Southern Dim Sum Executive Chef

-e- Procurement of ingredients and update GRN

-Maintain quality control for all products including monitoring freshness of product

-Ensure the consistency and the quality of food served in the restaurant

-Clean and sanitise work stations and equipment

-Assist in managing discipline, cleanliness, hygiene of the kitchen area

-Participate in checking all purchased supplies for quality and account for each delivered item

-Assist in bi-monthly stock take and monitoring stock level

-Adhere to hygiene and safety standards

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 6 years of experience in a similar restaurant concept for Southern Dim Sum Chef 1 (Grade 3)

-Minimum 4 years of experience in a similar restaurant concept for Southern Dim Sum Chef 2 (Grade 2)

-Proficient with Dim Sum and Chinese specialty equipment

-Strict sense of hygiene and safety standards

Job Description

Main Responsibilities

-Report to the Head Wok Chef

-Assist in the picking and preparation of food ingredients for the wok station

- Operate kitchen equipment such as buffalo chopper and handles knives

-Ensure the kitchen inventory is sufficient, cost-effective while maintain the quality of the ingredients

-Assist other Cutter member when absence or the workload approaches a more hectic pace

-Assist to marinate and season ingredients

-e-Procurement of stock supplies and update GRN

-Maintain discipline, cleanliness, hygiene of the kitchen area

-Ensure the consistency and the quality of food served in the restaurant

-Assist in managing discipline, cleanliness, hygiene of the kitchen area

-Assist in bi-monthly stock take

-Investigate customer complaints

-Participate in checking of all purchased supplies for quality and account for each delivered item

-Adhere to hygiene and safety standards

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

-

Requirements

-Minimum 4 years of experience in a similar restaurant concept for Cutter 2 (Grade 3)

-Minimum 3 years of experience in a similar restaurant concept for Cutter 3 ( Grade 1)

-Strong knowledge of Chinese cuisine

-Strict sense of hygiene and safety standards

Job Description

Main Responsibilities

-Report to the Head Wok Chef

-Assist in the picking and preparation of food ingredients for the wok station

- Operate kitchen equipment such as buffalo chopper and handles knives

-Ensure the kitchen inventory is sufficient, cost-effective while maintain the quality of the ingredients

-Assist other Cutter member when absence or the workload approaches a more hectic pace

-Assist to marinate and season ingredients

-e-Procurement of stock supplies and update GRN

-Maintain discipline, cleanliness, hygiene of the kitchen area

-Ensure the consistency and the quality of food served in the restaurant

-Assist in managing discipline, cleanliness, hygiene of the kitchen area

-Assist in bi-monthly stock take

-Investigate customer complaints

-Participate in checking of all purchased supplies for quality and account for each delivered item

-Adhere to hygiene and safety standards

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

-

Requirements

-Minimum 4 years of experience in a similar restaurant concept for Cutter 2 (Grade 3)

-Minimum 3 years of experience in a similar restaurant concept for Cutter 3 ( Grade 1)

-Strong knowledge of Chinese cuisine

-Strict sense of hygiene and safety standards

Responsibilities

Ensure kitchen operates in compliance with food hygiene standards and standard operating procedures.

Constantly challenge new concepts that are creative, entertaining and appealing.

Delivers food services with high quality standards.

Exercise cost control initiatives, minimize waste by means of good yield management.

Practices good inventory control to manage food and labour costs.

Train and provide guidance to the kitchen staff.

Proactively contribute ideas and develop synergy amongest the team.

Requirements

Minimum 5 years of culinary experience.

Diploma in Culinary skills or relevant experiences.

Ability to innovate and create attractive food products.

Sensitive to numbers and possess good administrative duties.

Able to work on weekends/public holidays.

Responsibilities

Ensure kitchen operates in compliance with food hygiene standards and standard operating procedures.

Constantly challenge new concepts that are creative, entertaining and appealing.

Delivers food services with high quality standards.

Exercise cost control initiatives, minimize waste by means of good yield management.

Practices good inventory control to manage food and labour costs.

Train and provide guidance to the kitchen staff.

Proactively contribute ideas and develop synergy amongest the team.

Requirements

Minimum 5 years of culinary experience.

Diploma in Culinary skills or relevant experiences.

Ability to innovate and create attractive food products.

Sensitive to numbers and possess good administrative duties.

Able to work on weekends/public holidays.

Job Description & Requirements

Ensure kitchen operates in compliance with food hygiene standards and standard operating procedures.

Constantly challenge new concepts that are creative, entertaining and appealing.

Delivers food services with high quality standards.

Exercise cost control initiatives, minimize waste by means of good yield management.

Practices good inventory control to manage food and labour costs.

Train and provide guidance to the kitchen staff.

Proactively contribute ideas and develop synergy amongest the team.

Requirements

Minimum 5 years of culinary experience.

Diploma in Culinary skills or relevant experiences.

Ability to innovate and create attractive food products.

Sensitive to numbers and possess good administrative duties.

Able to work on weekends/public holidays.

Time Shift: 4-5days / week (Operating Hours Tue-Sun 11am-8pm)
- or state your availability and committed time

Our boutique bakery (www.delcies.com) specialises in baking and decorating special diet cakes.

Permanent Part-time position (not temp) : $9-$10 per hour.

Job Scope: Participation in vegan, allergy free and diabetic-friendly baking, decoration and kitchen work.

Requirements:.

• Must have commercial experience in kitchen work, and tools and can follow instructions
• Work clean, particularly hygienic - particularly with accuracy.
• This job will require the person to assist the deco team, with daily productions..
• Ability to work in a fast-paced environment
• Ability to use computer systems.
• Ability to work as a unit in a team or alone independently.
• To process a hyper-friendly attitude to connect with the team.
• You must be trainable in the theory of new knowledge and is willing to be trained.
• Finds enjoyment in baking and decorating cakes.
• Able to work long-standing hours commit at least 4 days a week
• Required language: English,

Please send us your resume with availability of the week.

Job Types: Permanent, Full-time

Salary: $9.00 - $10.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Responsibilities

Ensure kitchen operates in compliance with food hygiene standards and standard operating procedures.

Constantly challenge new concepts that are creative, entertaining and appealing.

Delivers food services with high quality standards.

Exercise cost control initiatives, minimize waste by means of good yield management.

Practices good inventory control to manage food and labour costs.

Train and provide guidance to the kitchen staff.

Proactively contribute ideas and develop synergy amongest the team.

Requirements

Minimum 5 years of culinary experience.

Diploma in Culinary skills or relevant experiences.

Ability to innovate and create attractive food products.

Sensitive to numbers and possess good administrative duties.

Able to work on weekends/public holidays.

Job Description

Main Responsibilities

-Report to the Head Wok Chef

-Assist in the picking and preparation of food ingredients for the wok station

- Operate kitchen equipment such as buffalo chopper and handles knives

-Ensure the kitchen inventory is sufficient, cost-effective while maintain the quality of the ingredients

-Assist other Cutter member when absence or the workload approaches a more hectic pace

-Assist to marinate and season ingredients

-e-Procurement of stock supplies and update GRN

-Maintain discipline, cleanliness, hygiene of the kitchen area

-Ensure the consistency and the quality of food served in the restaurant

-Assist in managing discipline, cleanliness, hygiene of the kitchen area

-Assist in bi-monthly stock take

-Investigate customer complaints

-Participate in checking of all purchased supplies for quality and account for each delivered item

-Adhere to hygiene and safety standards

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

-

Requirements

-Minimum 4 years of experience in a similar restaurant concept for Cutter 2 (Grade 3)

-Minimum 3 years of experience in a similar restaurant concept for Cutter 3 ( Grade 1)

-Strong knowledge of Chinese cuisine

-Strict sense of hygiene and safety standards

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Specific Expectations

New Product/Packaging Development

• Conduct ongoing F&B Trend and competitive analysis to identify new trends for product innovation
• Working with cross functional meeting for creating new product concept & recipes including tweaking the taste profiles of the food products based on market trends and food taste test results
• Project leader for leading the new product development for LTO and permanent menu to support annual Marketing calendar to achieve the set revenue and cost target
• Meeting suppliers for new products development
• Conduct Menu mix analysis to identify low performing menu items. Refine and improve existing menu items when needed.
• In collaboration with SCM/QA, drive the product commercialization to ensure on time, on target launch
• Work closely with operation training team on new SOP set up and new products training.

Product Testing & Quality Control

• Conduct product shelf-life test, quality test & equipment test
• Conduct sensory evaluation, consumer survey of new products to internal & external team
• Administrative duties include create & maintain recipes, cost structure, reports preparation and documentation of all recipes and work processes.
• Conduct ongoing audit of new &/or existing products for continuous improvement

Experience and Education

• Min. Diploma in Food Science/ Food Technology or related field
• 2 year’s minimum relevant working experience, including experience in kitchen/ back of house operations, culinary skill is advantage
• In-depth technical knowledge of food ingredients, process, and packaging as well as HACCP programs
• Able to effectively work cross functionally and adept at managing suppliers/vendors

Key Skills and Attitude

• Strong understanding of F&B operations
• Positive & enthusiastic Team player who can collaborate well
• Written and oral communication skills
• Attention to detail and fast learner
• Self-motivated and works well under pressure/ in a fast-paced environment
• Proactive with a resourceful mindset that is focused on achieving the best outcomes

Job Description

Main Responsibilities

-Report to the Head Wok Chef

-Assist in the picking and preparation of food ingredients for the wok station

- Operate kitchen equipment such as buffalo chopper and handles knives

-Ensure the kitchen inventory is sufficient, cost-effective while maintain the quality of the ingredients

-Assist other Cutter member when absence or the workload approaches a more hectic pace

-Assist to marinate and season ingredients

-e-Procurement of stock supplies and update GRN

-Maintain discipline, cleanliness, hygiene of the kitchen area

-Ensure the consistency and the quality of food served in the restaurant

-Assist in managing discipline, cleanliness, hygiene of the kitchen area

-Assist in bi-monthly stock take

-Investigate customer complaints

-Participate in checking of all purchased supplies for quality and account for each delivered item

-Adhere to hygiene and safety standards

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

-

Requirements

-Minimum 4 years of experience in a similar restaurant concept for Cutter 2 (Grade 3)

-Minimum 3 years of experience in a similar restaurant concept for Cutter 3 ( Grade 1)

-Strong knowledge of Chinese cuisine

-Strict sense of hygiene and safety standards

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

· Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

· Follow all standards for issuing and receiving stock within the store's area of operation.

· Monitor and take inventory on regular basis to compile orders based on par levels or needs.

· Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

· Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

· Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

· Responsible for storage of both food & beverage and operational stock.

· Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

· Refuse acceptance of damaged, unacceptable, or incorrect items.

· Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

· Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

· Ensure the quantity requested and the quantity issued always matches.

· Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

· Post all invoices using the MMS - Material Management System.

· Speak with others using clear and professional language.

· Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

· Adhere to all Health and Safety procedures particularly relating to food and beverage items.

· Conduct inventory audits to determine inventory levels and needs.

· Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

· Complete requisition forms for inventory and supplies.

· Extend all requisitions on a daily basis and update the inventory management software/system.

· Work closely with Purchasing to order and receive items and equipment.

· Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

· Verify and track received inventory and complete inventory reports and logs.

· Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields
• Well experience in retail management or sales
• Knowledge of retail operations, merchandising, and budgeting processes
• Proven ability to develop and implement retail promotion strategies
• Positive, friendly, and organized
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

· Assists in achieving store recruiting goals

· Run Cash Register

· Drive the achievement of the store’s sale targets while also meeting individual sales goals

· Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

· Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans

· Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

· Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

· Identifies performance issues and policy violations according to company policy and partners with the Store Manager

· Keeping the store fully stocked

· Maintaining the highest level of visual merchandising and store conditions

· Delivering exceptional sales services for improved customer satisfaction

· Interacting with customers and identifying their needs and preferences

· Operating cash registers and point-of-sale machines

· Receiving and verifying the quality and quantity of new shipments

· Enforcing in-store security and health and safety procedures and regulations

· Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

· Previous specialty retail management experience, preferably in the outdoor industry

· Retail background preferred-previous management experience

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

Ensure kitchen operates in compliance with food hygiene standards and standard operating procedures.

Constantly challenge new concepts that are creative, entertaining and appealing.

Delivers food services with high quality standards.

Exercise cost control initiatives, minimize waste by means of good yield management.

Practices good inventory control to manage food and labour costs.

Train and provide guidance to the kitchen staff.

Proactively contribute ideas and develop synergy amongest the team.

Requirements

Minimum 5 years of culinary experience.

Diploma in Culinary skills or relevant experiences.

Ability to innovate and create attractive food products.

Sensitive to numbers and possess good administrative duties.

Able to work on weekends/public holidays.

Job Description

Main Responsibilities

-Report to the Head Wok Chef

-Assist in the picking and preparation of food ingredients for the wok station

- Operate kitchen equipment such as buffalo chopper and handles knives

-Ensure the kitchen inventory is sufficient, cost-effective while maintain the quality of the ingredients

-Assist other Cutter member when absence or the workload approaches a more hectic pace

-Assist to marinate and season ingredients

-e-Procurement of stock supplies and update GRN

-Maintain discipline, cleanliness, hygiene of the kitchen area

-Ensure the consistency and the quality of food served in the restaurant

-Assist in managing discipline, cleanliness, hygiene of the kitchen area

-Assist in bi-monthly stock take

-Investigate customer complaints

-Participate in checking of all purchased supplies for quality and account for each delivered item

-Adhere to hygiene and safety standards

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

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Requirements

-Minimum 4 years of experience in a similar restaurant concept for Cutter 2 (Grade 3)

-Minimum 3 years of experience in a similar restaurant concept for Cutter 3 ( Grade 1)

-Strong knowledge of Chinese cuisine

-Strict sense of hygiene and safety standards

Job Description

Main Responsibilities

-Report to the Congee Chef 1

-Assist the preparation of menu-items for the Congee section

-Deputisein the absence of the Congee Chef 1

-e- procurement of ingredients and update GRN

-Maintain quality control for all products including monitoring freshness of product

-Ensure the consistency and the quality of food served in the restaurant

-Clean and sanitize work stations and equipment

-Assist in managing discipline, cleanliness and hygiene of the kitchen area

-Participate in checking of all purchased supplies for quality and account for each delivered item

-Assist in bi-monthly stock take and monitoring stock level

-Adhere to hygiene and safety standards

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Requirements

-Minimum 3 years of experience in a similar restaurant concept for Congee Chef 2 (Grade 3)

-Minimum 1years of experience in a similar restaurant concept for Congee Chef 3(Grade 1)

-Proficient with Congee specialities

-Strict sense of hygiene and safety standards