Total 29,838 F&B / Tourism / Hospitality job vacancies in Singapore

Job Description:

• Responsible for food preparation and cook dishes according to Executive Chef’s standards of quality and recipes.
• Compile all food orders for the section, ensuring food quality and cost are in line with the restaurant standards.
• Ensure stock, deliveries and wastage are all checked and recorded in line with the restaurant food standards.
• To minimize food and supply waste and pilferage.
• Ensure food handling and hygiene regulations are in accordance with NEA standards.
• Able to perform hot and/or cold kitchen food preparations.
• Keeping the kitchen and equipment clean and in good working conditions.

Working Location: Novena / Little India

Job Summary:

To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:

· To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance

· To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service

· To follow the procedures related to control room pertaining to meal service

· To provide excellent customer service to the patients in the wards.

· To ensure a good relation with the patients and make sure their concerns are taken care of.

· To attend to all patients complaints and feedbacks within a short period of time.

· To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:

• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Location: Tuas (Walking distance from Tuas Link MRT)
Working hours: Monday to Friday (8.00 am to 5.15 pm)
Salary: Up to $4K

Job Scope:

• Be responsible for daily operations of the online QC support of UM Plant.
• Promptly address customer feedback or complaint to prevent recurrence.
• Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources
• Track and assist department in achieving KPIs
• Ensure that products are effectively inspected/tested, and that product/process quality data conformed with specifications
• Ensure continuous compliance to Good Manufacturing Procedures
• Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement project towards zero-defect quality performance.
• Resolve process related to quality issues, ensure corrective action plans are initiated and monitored
• Manage efficiency and safety in the laboratory.
• Ensure timely review batch records and release of finished products upon completion of testing and inspection.
• Lead to review effectiveness of corrective & preventive actions (CAPA) system.
• Supervise QC laboratory operations.
• Coordinate with other departments and conduct investigations as an area expert for appropriate discrepancies.
• Assist in developing departmental strategic staffing plans and justifications for headcount and capital equipment requests.
• Promotes laboratory safety working culture. Review opportunity to achieve zero incident.
• Perform as SAP Superuser for Quality function.
• Manage QA System sustainability.
• Lead to attain food safety management system certification, ie. ISO22K.
• Lead to plan and organize regular audits to the production and quality operations for compliance as well as to co-ordinate and document corrective action programs
• Lead to review Change Management, Audit management and CAPA Management are effective.

Job Requirement:

• Min. Degree in Food Science or any relevant
• Experience in the food Manufacturing industry
• Min. 3-4 years of experience preferably in food manufacturing

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Overview: -

• Monthly Basic Salary: Up to $3200 (Depending On Experience)
• Woodlands (Beverage industry)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Implementation and updating of the plant’s Food Safety (ISO 22000), Quality (ISO 9001), HACCP, Organic, and Halal Management Systems certified by 3rd party certification bodies.
• Supporting operations (quality control/ troubleshooting) and ensure products released meet all necessary requirements
• Liaise with government agencies / certification bodies on new product registration and certification information
• Ensure compliance to CCP, OPRP and Quality Control Points
• Monitoring and maintenance of correction and corrective action rectification from suppliers, in house inspections and daily routine checks.
• Conduct periodical food safety and hygiene inspections and training where evidence of compliance is lacking

You will need: -

• Minimum 2 years of QA/QC experience and product development in F&B manufacturing
• Minimum req; Diploma in Food Technology, Food Science or equivalent

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Description & Requirements

• Ensure that all dishes are cooked well and presented in an aesthetically pleasing way

• Oversee food preparation, checking that all kitchen staff are performing their duties

• Monitor equipment quality and order new equipment as needed

• Help the restaurant determine how much food and supplies need to be ordered

• Train new kitchen staff

A World Of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Assistant Spa Manager

JOB RESPONSIBILITIES

• Manage the financial budget, control costs and prepare expenses reports for the Operations Manager.
• Ensure the Spa operating procedures and policies are implemented, complied and updated as required.
• Manage client feedback.
• Co-ordinate spa promotions and other marketing activities to maximize Spa position in the market.
• Uphold gracious front desk procedures in booking and handling of customers.
• Check inventory of health and beauty products.
• Implement ongoing skills training to ensure service standards are being upheld.

JOB REQUIREMENTS

• Minimum with Diploma in Beauty/Spa Therapy
• Minimum of 3 years in SPA Management
• Detail-oriented and possess pleasant personality with good communication and interpersonal skills.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

For any enquiry, please contact us via WhatsApp Message to 9234 4805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Laguna National Golf & Country Club, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Industry : F&B (Central Kitchen + Outlets)

Office Location : Tai Seng

Work Days : 5 days (Mon to Fri)

Working Time: 9am to 6pm

Salary Package : up to $6k+

Responsibilities:

• Proposing improvement and solutions to QA-related issues
• Lead the QA team - e.g Oversee, guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement
• Conduct in house food safety training
• Investigating and resolve customer complaints related to quality and food safety
• Drive process improvement program to ensure high standard of food safety and quality
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies

Requirements:

• Must be able to Communicate Mandarin (to liaise with staffs at outlet)
• Diploma in Food Science / Food Technology or related
• Minimum 5~6 years work experience in QAQC related field in food industry
• Good knowledge in GMP/HACCP/ GFSI / ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method will be added advantage

Staff Benefits (Full-Time Staff):
- CPF Contribution
- Bonus Payout
- Annual Increment
- Medical Benefit
- Dental Benefit
- Annual Leave
- Staff Discounts @ all Group Brands
- Birthday Voucher

Interested candidate may wish to Call / WhatsApp : 8829 8029

Lighthouse Recruitment Pte Ltd (19C9852)

Koh Junhao (Royston) | Reg No: R1987463

• Responsible for ensuring the cleanliness and sanitisation of dishes, tableware, glassware, pots, pans, and utensils through manual and machine cleaning methods

• Keep the dishwashing area clean and safe

• Empty trash containers regularly

• Maintain a clean work area and kitchen

• Perform additional cleaning duties on the facility

• Clean food prep stations and equipment

As a Demi Chef (Pastry), you are responsible for supporting the Pastry Chef in the kitchen delivering consistently high quality products, handling and receiving of goods and good hygiene practices.

Demonstrating good knowledge of basic techniques, you will be ensuring the highest quality standards and consistency in the daily production as well as accommodating and advising clients with special requests and demands.

Duties:

• Takes care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the Restaurant.
• Follows the instructions and recommendations from the immediate superiors to complete the daily tasks.
• Coordinates daily tasks with the Sous Chef.
• Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.
• Ensure that the production, preparation and presentation of food are of the highest quality at all times.
• Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
• Full awareness of all menu items, their recipes, methods of production and presentation standards.
• Follows good preservation standards for the proper handling of all food products at the right temperature.
• Operate and maintain all department equipment and reporting of malfunctioning.
• Have excellent knowledge of menu creation, whilst maintaining quality and controlling costs in a volume food business.
• Personally responsible for hygiene, safety and correct use of equipment and utensils.
• Ability to produce own work in accordance with a deadline and to assist and encourage others in achieving this aim.
• Checks periodically expiry dates and proper storage of food items in the section.
• Consults daily with Sous Chef and Head chef on the daily requirements, functions and also about any last minute events.
• Guides and trains the subordinates on a daily basis to ensure high motivation and economical working environment.
• Assess quality control and adhere to restaurant service standards.
• Carry out any other duties as required by management.

Working Location: 55 Keong Saik Road

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Marketing Manager to join our team!

As a Marketing Manager, we rely on you to:

• Develop and execute the marketing plan to activate restaurants and bars, coordinating and executing local store marketing tactics in partnership with each restaurant and bar
• Local store marketing plans will include community outreach, pursuing strategic local partnerships, executing local events, developing in-store collaterals and other marketing assets such as photography, to achieve sales and traffic targets for each restaurant
• Take the lead on creating successful launch plans for new restaurant openings if any
• Create and spot opportunities for key calendar/topical moments working with credible, brand-relevant partners that drive brand positioning and commercial objectives
• Working closely with the restaurants and bars to produce a dynamic, yet well-balanced calendar of quality, culturally relevant and ensure our events are inspiring and well attended
• Collaborate on a content strategy to amplify beyond the event attendees, to raise the profile the restaurants & bars
• Measure the effectiveness of individual local store marketing tactics and community partnerships to accurately determine top line sales impact and ROI
• Identifies and establishes distribution and marketing channels as well as database acquisition and maintenance that support or strengthen the restaurant/bar’s goals including top line sales, or access to new, high value loyalty members and customers
• Actively supports hotel related programs including training and CSR

Responsibilities:

• Responsible for food preparation and cooking to standard operating procedures;
• Ensure smooth operations and allocation of duties within the kitchen;
• Ensure that all orders are fulfilled in a timely manner and to expected standards;
• Attend to kitchen-related duties stock- checking and inventory and ordering;
• Practice and ensure good hygiene and housekeeping standards within the kitchen;
• Ensure food is stored, prepare and presented in a safe and hygiene manner;
• Uphold high standards of food quality to ensure customer satisfaction.

Requirements：

• Experience and knowledge in Korean cuisine
• Ability to manage numerous tasks, assign responsibilities and display high patience

Job Functions & Summary:

Responsible for planning and coordination of restaurant operations and guest relations.

Job Roles & Responsibilities:

(1) Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.

(2) Conduct performance appraisal of all immediate subordinates.

(3) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(4) Draw up duty roster of service personnel.

(5) Attend to enquiries and feedback from Members.

(6) Assist Kitchen Operations with input regarding menu items.

(7) Oversee implementation of F&B initiatives affecting outlet seating area and staff.

(8) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(9) Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.

(10) Responsible for keeping records of staff attendance, leave, etc.

(11) Improve processes and workflows to ensure that breakages and wastage of food are minimized.

(12) Oversee restaurant operations to ensure that the outlet is properly set for service.

(13) Produce reports on sales, items and covers sold, and number of guests served.

(14) Ensure that all checks presented are accurately drawn up.

(15) Lead the team and motivate them to contribute to the best of their abilities.

(16) Manage and control linen supplies to the restaurant.

(17) Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.

(18) Any other duties that might be assigned from time to time.

Demonstrate Good knowledge of Prata Dough

preparation and flipping of dough for Pratas.

Able to work in a Prata Shop.

Able to work independently and coach Junior chefs.

Lead, mentor and manage the kitchen team.

Ensure food quality is of high quality.

Manage inventory of stock and order raw materials.

stock control and waste management

Prepare culinary dishes and meals as per orders requested by servers and ensure that it is ready and served at the right time.

Develop and initiate cost-cutting ideas without sacrificing the quality and taste of the dishes.

Ensure compliance to regulatory of food safety, quality, health and hygiene standards at all times.

Organising Duty roster for staff.

Practice good kitchen hygiene.

Able to work weekends and public holidays.

Accommodation & Meal provided

Job Duties:

• Comply to the operating hours, allocated shift and duty roster defined by the company

• Comply to the hygiene standards, safety rules and regulations of the company

• Ensure all assigned duties are completed and within the cleanliness and timeliness requirements of the company

• Provide assistance to Cook to do daily preparation of dishes and ingredients, packing and dishing of all meals

• Ensure F&B store items are replenished after daily operations

• Ensure all crockery wares are clean and sufficient in quantity for every meal operation

• Ensure the temperature of food warmers which are used to keep and transfer meals are within safe limits, in line with the requirements.

• Inform Supervisor if there are any damaged and faulty equipment, broken crockery wares, cutlery or items.

• Undertake any other duties assigned by the F&B Manager or Senior Production Chef

Requirements:

• Preferably N level education (or equivalent) and above

• 1-2 year’s relevant experience is preferred

• Physically fit

• Basic English literacy is required

Job Description:

1. Schedule and assign specificduties/rolesto cleaners and lead teammembers toperform hotel room cleaningactivities.Ensure cleaners adhere to thecleaningprocedures and standards.

2. Experience in operating machinesusedin cleaning hotel rooms andprovidetraining to cleaners whennecessary.

3. Control and monitor the usageofcleaning materials to avoid orminimizewastage and/or misuse.

4. Daily report to operations manageronthe job site situation and be thefirstcontact person to handle anycomplaintsand feedback from hotelguests.

5. Inspect hotel rooms upon completionofcleaning to ensure cleaningstandardsmeet hotel requirements.

Job Requirements:-

1. At least 3 years’ relevant experienceinhotel room cleaning sector.

2. Good working attitude andhardworking,must be physically fit (e.g.able to work atheight and move 20 kgs ofweight).

3. Able to work during weekends and publicholidays. Able to alternatebetweenmorning and afternoon shift onalternateweek. Able to work overtime asand whenrequired.

4. Able to use simple Office Softwareandwilling to undertake paperwork duties.

5. Require long hours of standingandworking in a high pace environment.

6. Able to communicate in English&Mandarin for easy dailycommunicationwith team members.

We are looking for an Sushi Chef to join our passionate and vibrant team.

Our aim is to provide a conducive and friendly environment for our Guests to dine in, fulfil or exceed our Guest’s expectations to the best of our abilities and working together as a Team, to achieve it.

• Relevant experience preferred.
• Remuneration depends on experience.
• Uniforms will be provided.
• Service-oriented, self-driven, outgoing personality & good communication skills.
• High creativity.
• Strong leadership and interpersonal skills.
• Proficient in English.
• Friendly & enjoyable working environment.

Responsibilities:

• Responsible for the smooth and efficient operation of all food and beverage production and presentation of high quality cuisine at Sushi Counter.
• Maintain Costings.
• Ensure that all stocks are ordered to the correct quantities, quality and price.
• Responsible for the hygiene / food safety.
• Attend to Diners’ complaints and feedback, if any.

Looking forward to welcome you to be part of our Team.

• Do product labeling and ensure accuracy.
• Monitor and keep strict traceability records of production.
• Perform general production job effectively and timely
• Ensure every single process is done effectively and timely.
• Maintain a flexible approach to work to meet team based work requirements.
• Observe and maintain safety levels with particular attention to machinery and electrical equipment.
• Ensure that all products meet food legislation requirements.
• Maintain a strict level of personal and workplace hygiene.
• Perform ad-hoc duties assigned by immediate superior.

The Head Chef oversees all aspects of food production, including recipe development, menu creation, and monitoring quality. They manage food and labor costs, maintain high standards of quality and sanitation, and handle stock levels and supplier relations. The Head Chef supervises kitchen staff, enforces safety procedures, and may personally prepare specialty dishes to contribute to culinary excellence.

Individual to be involved in:

1. Managing employee orientation, training logistics, and recordkeeping.

2. Facilitating and participating in organization-wide committees.

3. Reporting on employee safety, welfare, wellness, and health.

4. Providing direct support to employees during the implementation of culinary services, policies, and programs.

Requirements:

1. Culinary Expertise: Possessing advanced knowledge and skills in food preparation, cooking techniques, flavor profiles, and menu development.

2. Menu Planning and Cost Control: Demonstrating proficiency in creating well-balanced menus, estimating food costs, and implementing strategies to control expenses while maintaining quality.

3. Kitchen Management: Ability to efficiently organize and oversee kitchen operations, including staff supervision, workflow optimization, and resource management.

Requirements:

• Serving food and beverages to customers
• Completing any other assigned tasks and duties
• Ensure customer satisfaction and maintain excellent customer relations
• Good customer service standards
• Friendly and energetic with good interpersonal skills
• Must be a great communicator
• Must have a great personality
• Must be able to carry a tray of drinks
• Must be able to carry 3 main course plates

Please indicate your start date and expected salary.

Fine dining restaurant for more than 10 years in Tanjong Pagar is looking for Chef de partie to run section in a kitchen, and report to the Sous Chef. The role is made up of many varying responsibilities including:

• Preparing, cooking and presenting high quality dishes within the speciality section
• Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes
• Preparing meat and fish
• Assisting with the management of health and safety
• Assisting with the management of food hygiene practices
• Managing and training any Commis Chefs
• Monitoring portion and waste control
• Overseeing the maintenance of kitchen and food safety standards

Brief description of the Restaurant

Le Bistrot Du Sommelier is the quintessence of the Cuisine Bourgeoise (Bourgeois Cuisine), plates must be generous and slow cooking is a priority.

We strive to introduce you to the world of natural wines, wines produced from organic or biodynamic grapes with very little intervention from the winemaker.

Our wine list brings you an unusual selection from small producers.

Job Descriptions

• Take guest orders and serve food and beverage to guests according to SOPs
• Ensure high standard of cleanliness and hygiene in the work area
• Perform basic cashiering duties as required
• Assist the supervisor to ensure careful management of stocks and inventory as per allocated duties
• Ensure general upkeep of the restaurant and report to superiors as required for follow up
• Carry out opening duties for the service preparation and closing duties as required and assigned
• Ensure all table set up and service is carried out as per the operating procedures
• To build excellent rapport with the guests

Job Requirements

• No requirement

Working hours

• 5 working days
• 11:30am - 2:30pm and 6:00pm - 10:30pm

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

Job Description:

• Ensure accurate menu costing and pricing of all new menu, evaluate standard recipes and determine its potential cost.
• Cost all recipes, inter-kitchen transfers and any food and beverage consumed by the hotel ambassadors (Ambassador Restaurant).
• Work with F&B in menu costing, pricing, testing, planning.
• Establish par stock for F&B outlets and beverage store, ensure compliance by the relevant departments.
• Perform physical count of beverage stocks at F&B outlets and beverage store.
• Ensure accurate month end inventory are recorded and reconciled with general ledger.
• Account for inventory movements with proper documentation.
• Ensure proper cost management to reduce F&B wastages and ensure no pilferages.
• Prepare weekly and monthly cost report, provide advice to management of F&B revenue and cost control.
• Oversee Receiving and Store Officer to ensure that the control policies and procedures are followed. Ensure proper record keeping of inventories.
• Check Market List, Receiving Record, Costing List to ensure the effectiveness of the control system.
• Review periodically F&B Sales against F&B produce report to make sure there is no irregularity, and that the pricing of Guest Checks is in accordance with current menu while on food is leaving the kitchen without being checked and priced.
• Auditing detailed food and beverage sales information.
• Perform daily and monthly Food and Beverage reconciliations, using POS-generated sales analysis reports and ensuring that all discrepancies are explained.
• Make suggestions for possible improvement in cost control procedures.
• Key member in procurement system conversion .
• Perform duty as and when required by Director of Finance.

Job Requirements:

• Minimum of 2 years’ experience in finance, 5 star luxury environments preferred.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Initiates contact and establishes rapport easily.
• Appreciates and maintains an effective outlet for stress.
• Has the ability and willingness to undertake further development.
• Exceptional people and communication skills
• The highest level of attention to detail
• Exceptional organisational and time management skills
• Microsoft Office expertise to Intermediate or Advanced level
• Creativity and imagination
• Experience in preparing, writing and proofing advertising copy
• An affinity with technology in relation to Press Release distribution

Grub is expanding and we are looking for energetic, passionate individuals to join our team in April 2024.

Service crew (Supervisor)

* Warm & hospitable personality

* ⁠Genuinely care for our guests

* Barista and bar experience preferred

* Training and rostering of staff