Total 689 F&B / Tourism / Hospitality job vacancies in Singapore - Woodlands - NorthTech

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Responsibilities

- Provide secretarial support to the Director, including screening of calls, scheduling of meetings and appointments

- Management of email correspondences, drafting of replies

- Attending to guests and visitors

- Preparation for meetings

- Maintain proper filing system and proper record keeping of clients/contact information for the Management Office.

- General office administrative duties includes attending to walk-ins, assisting to answer phone calls

- Perform any ad hoc duties as assigned by management

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

MARKETING EXECUTIVE

Job Description

• In-house design for company’s collateral
• Content creation for social media platforms such as Facebook, Instagram, YouTube
• Maintain company’s objective by generating inbound leads via Facebook Ads, Google Ads (Paid and Organic)Photography cum videography required at job sites for completed projects, followed by photo/video editing/production for content
• To handle online marketing eg Facebook, Instagram, and company website
• Responsible to assist in marketing planning and execution
• Work closely with the delivery platform partners and operations team to ensure smooth and timely execution of campaigns.
• Propose strategies or action plans to improve sales opportunities and communication channels to increase revenue
• Maintain and timely update of promotion/campaigns on corporate website and relevant communication channels
• Monitor progress and analyze marketing campaigns using various metrics and reports of campaigns’ performance
• Monitor and evaluate market’s trends and competitors’ marketing activities
• Upholds the company’s brand and ensure consistency of brand image across all channels of communications
• Any other ad-hoc duties assigned

Requirements

• Possess minimum 1 year experience in F & B marketing and/or related service sectors
• Creative , resourceful and attentive to details
• Strong communications and interpersonal skills
• Knowledge in Adobe Photoshop / Illustrator / Canva
• Knowledge in social media marketing skills

Job Responsibilities

-Responsible for reviewing of lease documents, contracts, and tenancy schedule prepared by the team.

-Collate and prepare monthly management reports for submission.

-Responsible for audit checks on leases and tenants, arrears management, tenant and other related lease management functions.

-Oversee arrears management process to ensure arrears ratio is low, prepare arrears report on a regular interval and present the recovery plan for delinquent cases.

-Supervise the team in the tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales.

-Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost.

-Develop and maintain cordial relationships with tenants and attend to all feedbacks/requests promptly.

-Coordinate and liaise with both internal and external parties

-Perform any ad hoc duties as assigned by leasing manager and management

Requirements

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Enjoy communicating with people

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

- Provide administration support to the Leasing team

- Prepare tenancy related documents

- Keep good record of leasing documents and filing

- Ensure application and renewal of government permits/license

- Upload the details of new and existing customers in Google Drive and preparing draft of stamp duty

- Assist in monthly utility meter reading duties and generate meter billing for billing purpose

- Assist in the development and operation of leasing related IT systems such as Lease management system and business intelligence system

- Perform any ad hoc duties as assigned by leasing manager

Requirements

- Experience in handling leasing documents

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

• Research into cutting edge technologies(i.e. AI tooling) to automate and optimize processes

• Analyst data and provide solutions and suggestions

• Seek product feedback and track usage/performance, drive process optimization

• Build and maintain ongoing relationships with multiple stakeholders, both internally and externally

• Manage bot setup and optimization for all TechOps channels across, BNB Forum, Telegram group, Github and Discord

• Accurate ticket tracking across all support channels. Prepare a monthly report for review and identify opportunities

• Understanding the BNB Chain ecosystem, including BSC, opBNB and BNB Greenfield

Responsibilities:

· More than 7 years of experience as a chef and responsible for food preparation and cooking to standard operating procedures;

· Ensure smooth operations and allocation of duties within the kitchen;

· Ensure that all orders are fulfilled promptly and to expected standards;

· Attend to kitchen-related duties stock- checking and inventory and ordering;

· Practice and ensure good hygiene and housekeeping standards within the kitchen;

· Ensure food is stored, prepare, and presented safely and hygienically;

· Uphold high standards of food quality to ensure customer satisfaction.

. Control the cost of ingredients to avoid waste. Include negotiating the purchase price of ingredients, controlling the amount of ingredients used, and making reasonable use of leftover ingredients.

Requirements

· Strong experience in Chinese cuisine including all varieties of noodles and rice

· Profound knowledge of different kinds of beverages

· Deep knowledge of every aspect of Chinese dishes

· Proficient with Chinese specialty equipment

· Ability to manage numerous tasks, assign responsibilities and display high patience

1. Minimum Degree in Accountancy or equivalent

2. Min. at least 5years in handling full set of accounts independently

3. Accounting knowledge with hands on experience

Responsibilities:-

1. Handle fullset of accounts, prepare management accounts and audit schedules

2. Review subsidiary accounts and analyse variance

3. Liaise with external auditor on audit matters and audit schedules

4. Experience in using internet banking for payment

5.Knowledge of payroll processing with Times Payroll

6. Familiar with Microsoft 365 Dynamic Business

7. Proficient in Ms Excel

8. Ad hoc duties as assigned

Looking for applicant can start work immediately.

Working hours: 8.30am to 6pm ( Mon to Friday)

Lunch : 1pm to 1.45pm

• Responsibilities:
  Maintain and update employee records and HR databases.
• Prepare offer letters, contracts, and coordinate onboarding to create a great first impression for new hires.
• Handle uniform issuance administration.
• Manage job postings and applicant tracking on various job portals, including MyCareersFuture, LinkedIn, JobStreet, FastJobs, etc.
• Ensure job advertisements are up-to-date and aligned with the company's hiring needs.
• Monitor and respond to candidate applications and inquiries on these platforms.
• Handle MOM Work Pass applications, renewals, and cancellations.
• Checking our MOM quota
• Stay updated with Singapore employment laws and ensure all HR practices comply with legal requirements.
• Provide guidance on employment law and regulatory changes to the HR team and management.
• Prepare and present recruitment reports and metrics to management.
• Responsible for the follow-up & execution of all HR related processes e.g. hiring, onboarding, confirmation, resignations, transfers, staff requests etc.
• Develop and implement effective recruitment strategies to attract top talent.
• Conduct initial screenings and interviews to shortlist qualified candidates.
• Manage both pantry and office supplies
• Other ad-hoc duties as assigned by the management

Requirements:
• Diploma or Degree in Human Resources, Business Administration, or a related field.
• At least 2 years of experience in HR administration or shared services.
• A solid grasp of Singapore employment laws and experience with work pass processes.
• Proficiency in HR software and Microsoft Office (Excel, Word, PowerPoint).

Please send your resume to +65 8772 5417 with post applied for and expected salary range.

HR Responsibilities:

• Work closely with the management and business unit heads to meet the business' HR needs
• Handle full spectrum of HR including payroll process.
• Manage time attendance system and review timesheets for payroll processing.
• Manage all work pass related matters.
• Create, maintain, and update all leave records, including all government leave claim submission.
• Administer employee’s work injury related matters and employee medical insurance claims.
• Manage and negotiate the employees’ insurance benefits plan with external insurance agency.
• Develop and implement HR strategies and initiatives aligned with the organization's goals and objectives.
• Establish and maintain HR policies and procedures.
• Drive employee engagement initiatives and foster a positive work culture.
• Develop and implement employee recognition and retention programs.
• Oversee the performance appraisal review process, including goal setting, performance evaluations, and performance improvement plans.
• Supervising all HR activities, communications, reports, requests and documents created and received by the team
• Ensure accurate and up-to-date maintenance of employee records, HR databases, and documentation.
• Stay updated on the latest HR trends, best practices, and legal requirements.

Requirements:

• Diploma or Degree in Human Resources, Business Administration, or a related field.
• At least 5 years of relevant experience in HR.
• Knowledge of HR best practices, employment laws and regulations
• Strong understanding of talent acquisition and recruitment strategies.
• Excellent leadership and people management skills.
• Excellent communication and interpersonal skills to effectively liaise with stakeholders at all levels
• Ability to handle confidential information with integrity and professionalism.

Key Responsibilities

• Work pass application & renewal
• Medical arrangement for foreign employees
• Provide general administrative & operational support
• Maintain employee data listing
• Submit relevant bills to account department
• Flight arrangement & booking
• In-charge of staff Uniform, such as Issue and order uniform / safety shoes
• Courses arrangement
• Check and update monthly roster, time attendance and leave records for Operations

Requirements

• Diploma in HR/ Business Administration or equivalent.
• Knowledge of Employment Act and MOM regulations to advantage.
• Self-motivated, meticulous, initiative, and possess positive attitude.
• Willing to learn and keep abreast of HR developments.
• Possess good writing & communication skills with ability to multi-task
• Proficient in MS Office
• Able to commence work immediately or within short notice

Benefit

• Work life balance
• Bonus
• Medical
• 5 days work week

Responsibilities:

• Prepare journal entries and audit schedule for approval of FM
• Close monthly management accounts and yearly accounts for all companies and pass to FM for review
• Check monthly inventory report from procurement
• Handle Costing Reports of all outlets monthly and other reports if requested
  * After done, pass it to Finance Manager for checking
• Make sure internal transitions tally among relative companies
• Cooperate with AR & AP in charge
• Handle survey if requested
• Assist in audit work
• Other ad hoc & miscellaneous assigned

Requirements:

- Minimum Diploma in accountancy

- At least 3 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & ERP software preferably

- Self-motivated, proactive and able to work independently as well as part of a team

- Meticulous and well organized

- Good communication skills

- Positive working attitude

Operations Admin Executive

· Support Operations Admin Manager in carrying out any tasks assigned

· Work closely with the Division Managers to provide administrative support for Ops

· Checking and preparation of License Agreements; facilitation for signatories

· Drafting letters to tenants, landlords, authorities, and vendors etc.

· Liaise with external parties such as landlords, authorities, and vendors as required

· Application, renewal, and cancellation of licences and permits timely, including follow-up on the required documentations (such as for SFA, Liquor, Tobacco, Halal, Change of Use etc.)

· Ensure that the Tenancy Agreements and service contracts are renewed prior to expiry

· Monthly checking of NEA website for spring cleaning closure and/or renovation of stalls/ outlets to inform

· Completion of forms for submission of requests

· Checking and processing of invoices for signatories

· Meeting attendance and minutes taking where required

· Provide administrative support duties for new stall/outlet opening, closing, and renovation (such as opening/terminating utilities account, licences etc.)

· Perform menu and listing updating

· Dissemination of emails, letters, and other information to departments

· Compilation/ consolidation of data and information

· Maintain accurate and up-to-date upkeep of records in system

· Ensure proper filing of documentations

· Assist on insurance-related matters

· Preparation duties for festive season or events

· Inventory issuance and management

· Cover reception duties when required

· Other ad-hoc duties as assigned

Qualifications:

· Minimum Diploma.

· Preferably with relevant experience in operations admin or administrative roles within the F&B industry.

· Strong organizational and multi-tasking skills.

· Detailed and meticulous.

· Proficient in Microsoft word, excel and powerpoint.

· Excellent communication and interpersonal skills.

· Ability to work in a fast-paced environment and adapt to changing priorities.

Job Title: Food Production Assistant

Where You’re Working:

At Annie's All Natural, we specialize in creating premium, artisanal yoghurts and cultured dairy products. We are a fast-growing brand dedicated to producing high-quality, all-natural products in a safe, supportive, and collaborative environment. We believe in fair wages, work-life balance, and creating a workplace where everyone can thrive.

You Will:

• Maintain the cleanliness and organization of the production area on a daily basis.

• Operate both manual and automated machinery to assist in production.

• Prepare food items for production, following set recipes and processes.

• Arrange and prepare packaging materials for products.

• Follow task lists, ensure accurate record-keeping, and complete daily checklists.

• Fulfill and prepare orders for yoghurts and cultured creams.

• Participate in daily check-ins and weekly planning meetings to stay aligned with team goals.

• Communicate with suppliers and external vendors as needed.

• Receive and inspect incoming deliveries and raw materials to ensure quality and compliance with standards.

• Follow food safety standards to maintain high product safety and quality.

• Perform additional duties around the production facility as needed.

We’re Looking for Someone With:

• A can-do attitude and a willingness to work as part of a team.

• Strong problem-solving and communication skills with the ability to take initiative.

• Openness to learning new skills and a desire to grow with our business.

• A collaborative spirit and the ability to thrive in a dynamic, team-oriented work environment.

• Independence in completing tasks and managing daily responsibilities.

• A good sense of humor to bring positivity to the workplace!

• Completion of an L1 hygiene course or experience in a food production environment (preferred).

• Bonus if you have passed Halal Competency Assessment (HCA)

• Physical ability to lift up to 25kg when handling supplies and materials.

Work Hours: 44 hours; 5.5 days per week

If you’re passionate about quality food production and looking to grow with a like-minded team, we’d love to hear from you!

Deliver frozen food items to customers.

Familiar with Singapore roads.

Possess a valid Singapore class 3 driving licenses.

Need to carry frozen food cartons between 1 kgs to 30 kgs (trolley provided)

Preferably staying North areas.

Can start work immediately.

Able to work as a team.

Proactive & hardworking at work.

Working hours 4am to 2pm.

Driving 10ft height refrigerator lorry.

NON HALAL frozen food company

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth
• Assist Management Team in other strategic research and related projects
• Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness
• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.