Total 2,294 F&B / Tourism / Hospitality job vacancies in singapore tanglin road

able to work on weekends

able to speak simple english

able to work with other team members

able to cut fruits

able to stand for long hours

Job Summary

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

Our Global Data Analytics team is building the next-gen centralized global lakehouse & analytics hub for the entire Suntory Beverage & Food International (SBFI). As a critical member of the team, this role will be expected to deliver end to end data analytics solutions, based on the input from Data Analytics Product Team. You will also oversee the entire solution architecture designs and lead the data governance, BAU Operation and advanced analytics team.

As part of the Suntory Beverage & Food Global Data Engineering Team, you are expected to help business departments to drive their data analytics roadmap with your Data Engineering & Analytics skill sets. The mission of the SBFI Data Engineering Team is to create competitive advantages for the SBFI through analytics and superior insights that enables better & faster decisions leading to sustainable business growth.

Job Responsibilities

• Architecture Design

• Provide the end-to-end solution design when receiving the requests from global/regional data product managers, the design may cover infrastructure, network, data extraction approach, ETL flows, and cube.
• Design the suitable data models (bronze, silver, gold and data mart) to address the business requirements
• Review the local solution designs and provide go/no-go decision.
• Explore the modern tech in the market and keep evolving the current architecture, you may engage with Microsoft or Databricks solution architects to evaluate new releases, features, or products

• Technical Development

• Hands-on development for the ETL Pipelines using Azure Stack, including but not limited to ADLS, Azure Data Factory, Logic Apps, Azure Databricks, Azure Automation, Azure Functions, Azure Key Vault, etc.
• Hands-on development for the centralized OLAP Cube (semantic model) using Visual Studio, Bsim Normalizer, Tabular Editor, Dax Studio.
• Design & manage the CI/CD pipelines to make sure smooth deployment from Dev, to QA, and Production environments for Databricks and Azure Data Factory.

• Advanced Analytics

• Design the end-to-end advanced analytics solutions, platforms and operation framework.
• Work with internal & external data scientists & consultants to develop the advanced analytics solutions, using Python, Pyspark, Azure machine learning studio, or H2O. The topics may be Revenue Growth Management, Route to Market, Demand Forecast, Customer Segmentation, etc.
• Provide consultancies or explanations to the senior leaders to help them understand the ML/Advanced Analytics logics.
• Provide support to build interactive chatbots or GenAI apps to enable insights & better data visibilities

• Operations

• You will have the direct reports of the operation managers.
• Guide operation managers to run the ITIL process, including CAB, Change Request, Incident, Service Request, Problem Management, etc.
• Develop long-term data operation framework and processes across data engineering, analytics enablement, and machine learning.

• Governance

• Design the end-to-end governance framework & platform (Unity Catalog & Purview)
• The governance scope will include:Global & Local Dataset, this is to define the clear boundary between global & local datasets so that they can be stored in correct environments
  Upper Stream details, this is to prevent ETL pipelines & logics get affected by any changes from upper stream systems
  Data Source management, this is to understand what types of data, which approach the team is using to extract from various data sources
  Lineage Management, this is to have a full view of the data life cycle, the lineage will cover data source – Bronze – Silver – Gold – DMT – PowerBI data set
  Data Quality Management, this is to make sure the data can be ingested into the lakehouse correctly & timely.
  Access Management, this is to make sure the access will not be over-granted to internal/external developers, data scientists, BA/PMS.
  

Skills and Experience

Key Developer and Architect Knowledge
• Azure Data Lake (Azure Data Lake Storage, Azure Key Vault, Azure Logic App, Azure Functions, Azure Automation, Azure Data Factory, etc)
• Databricks (Unity Catalog, Lakehouse, Workflows, Clusters/SQL Warehouse, Delta Sharing, Volumes, External Locations, Storage Credentials, etc)
• Machine Learning (Supervised, Unsupervised learning models, MLOps, etc)
• Power BI (DAX, Power Query, Power Pivot, Filters, Power BI Gateway, Data Access Mode like Direct Query/Import/Live Connection, Data Refresh Method, Power BI Dataset, PBI Workspace, Method to publish app and report, Various visuals chart types, etc.)
• Data Modelling Framework (Entity Relationship, Data Vault Schema, Star Schema, Snowflake Schema, Data Mart, Materialized View, Data Harmonization, etc.)
• SAP (S/4HANA, BW/4HANA, ECC, BPC, IBP, Datasphere, C4C)

Key Management Knowledge
• Agile Development Framework (backlog, sprint, scrum, user story & story point, epic, etc.)
• Stakeholder Reporting (Agile Development Sprint Report, Waterfall Project Report)
• ITIL Process (especially Change & Release Management)
• Design Documentation Management
• Code Management (CI/CD Pipeline)
• Waterfall Project Management
• Meta Data Management

Data Source System & FMCG Domain Knowledge
• Enterprise Systems such as SAP BW, SAP ERP, SAP IBP, Success Factors, Coupa, MES
• Commercial IT Systems such as SFA, DMS, TPM
• Retail & Consumer Measurement Service and Tools like Nielsen, IRI, Kantar, TRAX
• FMCG Domain Knowledge like RTM, RGM

Others
• Bachelor’s degree or above in data or IT related field.
• 10 years experiences in data platform management, operations, development
• Azure, Databricks, ITIL Certificates are preferred
• Strong communication and stakeholder management skills
• Good Time Management skills

Job Description

1. Able to perform shift work including on weekends, public holidays and ad-hoc deployments when required.

2. Must be responsible, disciplined, and able to lead by example, highly motivated and influence others positively.

3. Primary duty is to assist in safeguarding CHS properties and assets.

4. Secondary duty is to be a Service Ambassador of CHS. In short, to ensure that guests of CHS have a safe and memorable experience.

5. Assist the Assistant Security Manager/ Security Manager in overseeing all aspects of the security function.

6. Overall in-charge of the Fire Command Centre (FCC) during the shift.

7. Perform Witness and Bank Escort duties.

8. Perform Lobby Surveillance.

9. Conduct thorough investigations into any reported incidents and generate incident reports with supporting evidences.

10. Assist in Fire Life and Workplace Safety matters

11. Attend to guests’ complaints

12. Render First Aid treatment, where applicable, to guest and staff.

13. Operate car parking systems and all CCTV monitoring systems.

14. Responsible for planning and deploying the security team

15. Other duties encompass neutralizing any domestic conflicts or criminal activities within CHS, monitoring of CCTVs, security coverage / escorts for VIPs, identify security and safety hazards and report them to superiors.

16. Any other duties as and when assigned by the Assistant Security Manager/ Security Manager

Education and Work Experience

1. GCE ‘N’ Level or equivalent

2. Minimum 2 year of relevant Supervisory experience in security operation

3. Possesses Security Supervisor License and relevant PWM required module certificates.

SCOPE

The incumbent in the position is responsible for supervising the operations at the reception. He/she will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards.

OVERALL OBJECTIVES

• Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
• Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.
• Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all complaints received from all guests. Follow up when necessary.
• Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests’ specific requirements are addressed in an efficient manner.
• Control room availability for walk-ins and establish accountability for guests’ departure dates and times.
• Follow up with Housekeeping any unresolved room discrepancies.
• Maintain reservation procedures, same day arrivals.
• Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Understand and carries out duties in line with Hotel Emergency Procedures.
• Inspects guestrooms on a daily basis.
• Responds promptly to any operational requests from Front Office and other hotel departments.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 3 years experience in a similar role
• Comprehensive Opera knowledge
• Mature & Customer focused.

Looking for a responsible and dynamic team player for our company as a cook. Able to adapt fast working environment. Able to cook all kind of indian snacks. Training will be provided. Attractive remuneration awaits the right candidate.

• Punctuality
• Able to cook in fast working environment
• Plan inventory ordering list
• Perform periodic cleaning

SALARY:

From SGD $3300 Starting Salary

SCOPE:

Assist the Head Chef

Assist in managing costs, food purchases & inventory

Experienced with leadership qualities

Fine culinary skills in Western & Local dishes (Non-Halal)

Passion in creating special dishes & developing menu

Be independent & responsible

Plan & lead daily kitchen operations

Manage costs, food purchases & inventory

Ensure consistencies in all food servings

Ensure kitchen cleanliness, safety & compliance to food hygiene

Team player that can readily work with the whole team

REQUIREMENTS:

NO academic certification required, we only seek true talent & positive attitude

Possess food hygiene and safety certification

Immediate start work preferred

Applicants please contact Ms. Rosalind @ 9090 4144 or email to [email protected]

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliancy
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

• Pratta Making and Cooking, Nool Pratha Bun Pratha,
• Naan making, Tandoori Roti, Tandoori Butter Rotti,Carlick Naan
• Cook Thosai,Gee dosai, masala Dosai, Onion Dosa, Buttermasala Dosai
• Cook South Indian Tiffins
• Cook South Indian Lunch Meals
• Cook South Indian Dinner, Dishes
• Cook North indian Lunch Thali
• Cook North indian Dinner Dishes
• Cook North and South Indian snacks
• Cook Hyderabad Briyani
• Cook Malabar Briyani
• cook Chittinad Dum Briyan,chicken DumBriyani, mutton briyani

Requirments

• Minimum 6 Years experience in the kitchen room.
• No formal Education
• Is willing to work shift hours, Weekends and Public holidays
• Knowledge of best cooking practices you get joy from cooking
• Company uniform all the times of working place.
• Enjoy planning, organizing and problem solving

1, In charge of the daily work and ordering for the assigned section.

2, Need to get up early to prepare soup etc.

3, Carry out given recipes and instructions with precision speedy.

4, Ensure strict health and hygiene practices.

5, Cleaning, organize and taking care of kitchen equipment as per

instruction manuals.

6, Monitoring food portion and waste to maintain profit margin.

7, Following safety and precautions in all daily activities (carrying heavy

load, sharp objects, hot objects etc.)

8, Preferably Junior Executive specialized in Food/Beverage/Restaurant

Service or equivalent.

9, Must be able to work night shift or split shift

10,Must be able to work extra hours or weekend if needed

• Monitor daily food preparation
• Resolves issues in a tactful way.
• Assist in bi-monthly stock take and ensure quality and account for each delivered item
• Mentor kitchen team on maintaining recipe, cooking and preparation procedures & standards
• Perform routine inspection and evaluation of work station; including food presentation, quality, food hygiene, kitchen cleanliness and safety
• Conduct orientation, training for new trainees
• Adhere to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned
• Able to work night shift and split shift
• Able to do OT on weekends and public holiday

Requirements

• Minimum 3 years of relevant experience in F&B industry
• Have good product knowledge on food items
• Candidate must possess basic computer knowledge and strict sense of hygiene and safety standards
• Excellent organizational skills and communication skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Job Responsibilities

• Responsible for planning, scheduling and coordinating all the predictive and preventive maintenance and repair work in the hotel
• Manage the addition and alteration works & M&E system upgrading works in the hotel and other new projects assigned by Director of Engineering / Chief engineer to ensure timeline is met and within budgets.
• Lead, supervise and train/develop technical skills for the team to obtain quality performance and productivity
• Review and update existing policies and establish new policy to ensure relevancy
• Conduct daily briefing/communication with the team, highlight various functions and responsibilities for the different job tasks
• Maintain systematic records to monitor all assigned job-tasks
• Ensure that the work that assigned to various employees adhere to safety guidelines with preventive measures in place
• Ensure all major plant equipment are in good working order
• Any other tasks assigned by Director of Engineering/Chief Engineer
• Assist Chief Engineer in operational cost management, budget, supervising maintenance works performed by external contractors, handyman and technicians
  
  Education & Work Experience
• Minimum Advance Diploma/BEng/BSc in Electrical/Mechanical/Facilities
• Preferably possess the following: Singapore Certified Energy Manager, Green Mark Facilities Manager, Fire Safety manager and/or Water Efficient Manager
• Experience in project management
• At least 3 years of relevant experience
• Displays good leadership skills, good attitude and communication skills
• Proficient in MS Word, MS Excel & MS PowerPoint

Job Responsibilities:

• Manage tender specifications and contracts including sub-contractors, service provider, suppliers, and clients to ensure contract requirements and contract deliverables (quality ,quantity, cost & timeline project) are met.
• Handle overall project management , project schedule, and directions for projects.
• Manage, lead and handle a team of engineers, QS, supervisors, WSH coordinators and sub-contractors.
• Manage and control project budget and ensure project completion promptly.
• Manage and prepare monthly payment claim submission, variation order submission, and extension of time submission.
• Manage and prepare the sub-contractor's payment response and variation order claim.
• Carry out site visits throughout the project to record information on the progress of the project against the agreed program.
• Analyse and prepare the overall schedule and project execution plan
• Mitigate site issues and propose a contingency plan
• Liaise with the consultant and client representative
• Plan and allocate resources, projection , and forecast of manpower
• Ensure proper management and control of project documentation
• Manage and lead the team for preparation, submission, and obtain approval of MOS, RA, SWP, shop drawings , material, equipment, RFA, RFI, etc
• Manage, plan, and lead the testing & commissioning of all systems
• Manage, lead and handover OMM document, training, as-built drawings, spare parts, and DLP program
• Required to attend to site and/or management as and when the situation calls for during non-office hours.

Education & Work Experience:

• A Project Management Professional (PMP) or possess a Technical Degree or equivalent
• Three or more years of project management experience
• Strong in project planning and time management
• Proficiency in project management software and tools
• Strong attention to deadlines and budgetary guidelines
• Contract negotiation
• Excellent presentation & communication skills

Job Description

1. Prepares tables for meals including set up of items.
2. Take orders and serve food in the self-service counter and in the table if needed.
3. Familiarise with restaurant’s menu and be able to explain it to the customers who are unfamiliar with the Filipino Cuisine.
4. Utilise the POS system to increase the sales, print checks, close checks and complete cash out procedure.
5. Ensure that work station is stocked with appropriate condiments at all time.
6. Ensure adherence to safety,sanitation and hygiene policies.
7. To perform other related duties as required by Restaurant Manager.

Job Requirements:

1. At least 1 year experience in relevant position.
2. A certificate on Food Hygiene is an advantage.
3. Able to converse in English.
4. Respectful and able to foster teamwork.
5. With good guest service skills.

Assist the Cook/ Chef in day-to -day operations of the kitchen. The main duties include but not limited to:

1. Assisting the Cook/Chef in food preparation activities such as cleaning, cutting, chopping and peeling food ingredients.
2. Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards.
3. Washing, disinfecting and properly storing cooking and kitchen utensils and equipment .
4. Buying, weighing and storing ingredients and food supplies.
5. Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens.
6. Managing inventory, unloading supplies and organising the store room.
7. Ad hoc instructions deemed necessary to perform daily work activity

Job Requirements:

1. Certification in Basic Food Hygiene would be an added advantage.
2. At least 1 year of relevant experience.
3. Can speak and understand English.
4. Works well as part of a team and on individual tasks.
5. Self- motivated and self-directed.

For busy resturant & bar in Clarke Quay.

Responbsile for food & bar operations.

Easy and good with computers & POS

Understand basic marketing and sales

Eager to learn inventory, cost & stock taking

Assist Restaurant Manager in daily tasks.

Customer friendly and positive outlook.

Hardworking, high positive attitude

Experience preferred and willing to learn.

Prepared to work shifts and late hours

Knowledge of beverages including cocktails.

Pleasant disposition.

Team player

Avenue of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

● Wok cooking according to the company’s standards

● Preparation of ingredients

● Cashiering duties

● Dishwashing

● Ensure that stall is clean and hygienic

● Wok experience preferred

● Incentives and medical benefits provided

● Multiple work locations available

● Full time

● 5 days/ 6 days per week

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovation process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholders relationship.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality controls.

* Manage food and beverage operations.

* Manage crisis situation.

* Manage guest service.

* Manage site/outlet and equipments maintenance.

* Manage the customers dining experience.

* Manage training.

* Monitor income and expenses.

* Optimize workforce for service excellence.

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovative process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholders relationships.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality control.

* Manage crisis situation.

* Manage food and beverage operations.

* Manage guest service.

* Manage site/outlet and equipments maintenance.

* Manage training.

* Monitor income and expenses.

* Optimize workforce for service excellence.

Job Description & Requirements

• Ensure that all dishes are cooked well and presented in an aesthetically pleasing way

• Oversee food preparation, checking that all kitchen staff are performing their duties

• Monitor equipment quality and order new equipment as needed

• Help the restaurant determine how much food and supplies need to be ordered

• Train new kitchen staff

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovation process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholder relationships.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality controls.

* Manage crisis situation.

* Manage food and beverage operations.

* Manage guest service

* Manage site/outlet anf equipments maintenance.

* Manage the customers dining experience

* Manage training.

* Monitor income and expenses.

* Optimise workforce for service excellence.

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovation process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholders relationships.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality conrol.

* Manage crisis situation.

* Manage food and beverage operations.

* Manage guest service.

* Manage site/outlet and equipments maintenance.

* Manage the customers dining experience.

* Manage training.Monitor income and expenses.

* Optimize workforce for service excellence.

Food Outlet Manager Job Responsibilities :-

* Administer purchasing and receiving procedures.

* Analyse service quality and customers dining satisfaction.

* Conduct staff performance assessment process.

* Contribute to innovation process within own scope of work at the business unit.

* Facilitate compliance with legislative and regulatory requirements.

* Foster service innovation.

* Identify and establish internal and external stakeholders relationship.

* Implement loss/risk prevention.

* Lead team to implement change.

* Manage and implement business continuity plans.

* Manage compliance with food and beverage hygiene policies and procedures.

* Manage cost and quality control.

* Manage crisis situation.

* Manage food and beverage operations.

* Manage guest service.

* Manage the customers dining experience.

* Manage training.

* Monitor income and expenses.

* Optimize workforce for service excellence.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• 3 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma / degree in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Food & Beverage Guest Services Officer

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period
• Greet and farewell guests in a friendly, courteous manner
• Offer menu options, offer menu advice and take orders
• Serve food in efficient manner
• Operate and use POS
• Look for ways to upsell and add value
• Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters
• Accuracy in order taking, timeliness in pickup and delivery of menu items
• Cleanliness and work safety in food preparation and service areas
• Perform or assist in the Hosting and Bartender duties whenever is required
• Perform opening shift and closing shift duties as assigned

Qualifications:

• No F&B service experience is required
• Minimum GCE ‘O’ level education
• Read, write, speak English fluently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/