Total 29,529 F&B / Tourism / Hospitality job vacancies

Responsibilities:

• Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up.
• Update and maintain the daily attendance records.
• Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing.
• Update and maintain all Housekeeping files and records.
• Operate the Property Management System (PMS).
• Control and operate the Communication system for all Housekeeping staff.
• Assist in task allocation related to Rooms, Public Area and Care Program.
• Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor.
• Raise and handle all purchase requests and orders for Housekeeping operations.
• In charge of monthly inventory (Linens & Housekeeping stocks)
• Handle and liaise with vendors
• Assist with the administrative tasks for operation as and when required
• Provide ad hoc assistance to support the operation team
• Assist in handling laundry operation such as guest laundry, linen and staff uniform
• Packing of clean linen and amenities to send to guest room
• Assist in rubbish and soiled linens collection from floor pantry

Requirements

• O Level qualification
• At least 2 years of relevant experience
• Able to perform rotating shifts
• Able to work under pressure and detail oriented

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Profound knowledge of different kinds of beverages

l Ability to manage numerous tasks, assign responsibilities and display high patience

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

• Controlling and directing the food preparation process
• Approving and polishing dishes before they reach the customer
• Managing and working closely with other Chefs of all levels
• Creating menu items, recipes and developing dishes ensuring variety and quality
• Determining food inventory needs, stocking and ordering
• Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
• Being responsible for health and safety
• Being responsible for food hygiene practices

• Position : Kitchen Helper -PICKING/PACKING/CLENING
• Location : Bedok North
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm), Part time role available -must able to commit 3 full days per week.
• Salary (commensurate with experience): Up to $2400 + AWS
• Duration : Permanent
• Industry : Food Manufacturer

Main Responsibilities:

• Frying and picking finished products
• Quality control and sorting finished products
• Packing and cartooning finished products
• Simple washing and area cleaning
• Halal Team Member or Halal Assurance Officer
• Responsible for implementing MUIS Halal Certification conditions and to rectify any non-compliance issues.
• To pass the Halal Competency Assessment (HCA)

Requirements

• At least 2 years’ experience in kitchen work.
• Experience in implementing and/or maintaining MUIS Halal Certification.
• Meticulous, proactive, resourceful and self-driven with positive mindset.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Join our team as our Cook in InterContinental Singapore Robertson Quay. You’ll have ambition, talent and obviously, some key skills. Reporting to the Executive Chef, we’re looking for someone who:

• has a minimum 1 year experience in a similar capacity in the hotel industry
• is willing to go the “Extra Mile” in order to exceed guests’ expectation
• is a great team player and contributes to the success of Kitchen Department through ensuring the smooth operations of the department
• is able to work on a rotating roster

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Birthday Off
• Learning and Development Opportunities
• Medical Benefit
• Dental/ Optical/ Health Screening Benefit
• Insurance Coverage
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Job Description

• Assist the Head Chef in the operation of the kitchen.
• Assist the Head Chef to supervise the kitchen team during the shift to attain efficiency and effectiveness in kitchen operations.
• Work closely with Head Chef on daily kitchen operation management.
• Ensure that new staff under training are taught the right processes abiding to the kitchen’s SOPs.
• Assist Head Chef in all aspects in the implementation of new, special and promotional menu items.
• Maintain an effective daily roster to ensure minimum labour cost.
• Ensure consistency in the food standards.

Requirements

• Possess relevant culinary qualification and certifications.
• Enthusiasm to develop your own skills and knowledge plus those around you.
• Adaptability to change and willingness to embrace new ideas and processes.
• Ability to work unsupervised and deliver quality work.
• Passion for great food and great service.
• Team player with positive mindset.

Key Responsibilities:

• Operations Management: Oversee both front-of-house and back-of-house activities to ensure seamless coordination and maximum efficiency.
• Customer Satisfaction: Maintain high service standards, addressing customer concerns promptly to ensure happiness.
• Problem-Solving: Resolve customer issues swiftly and effectively, ensuring our guests leave satisfied.
• Health and Safety: Ensure strict adherence to health codes and sanitation standards, creating a safe environment for both customers and staff.
• Training: Conduct thorough training for new hires and provide ongoing coaching to maintain top-notch service standards.
• Staff Management: Monitor workstations to maintain optimal staffing levels and conditions.

Benefits:

• Annual Wage Supplement (AWS)
• Generous Vacation Time: Enjoy 10 days of well-deserved vacation annually.
• Comprehensive Medical Coverage: Extensive medical benefits to take care of your health.
• Lucrative Sales Incentives: Earn extra rewards for outstanding performance.
• Retention Bonuses: Receive rewards for your long-term dedication.
• Additional Birthday Leave: Celebrate your special day with an extra day off!
• Work Schedule: 5 days a week, 9 hours per day

EA License 22C1383

EA Personnel R22110043

• Support the Marketing Manager for all branding and marketing activities for assigned brands – including brands within the coffeeshop/food court as well.

• Execute online/offline promotions, campaigns and activities; to develop, design and account for all marketing collaterals.

• Liaise with landlords and external vendors, including media and influencers, for marketing through selected publicity channels and follow through on execution.

• Manage the deliverables required within the brand – from POS setup, E-commerce, Menu setup, etc.

• Track and follow up closely on market campaigns.

• Manage the social media accounts and community management channels, including feedbacks and enquiries for all assigned brands.

• Prepare monthly EDMs and execute engagement campaigns and promotions for assigned brands.

• Prepare and submit monthly reports on feedbacks and enquiries accordingly to the sources

• Support Marketing Manager in all other marketing matters including additional responsibilities as assigned.

Multiple locations available.

Job Summary:

Assist in the kitchen operations in areas of food preparation and processing, cleaning and sanitation.

Key Responsibilities:

• Perform duties to keep all areas of the kitchen clean and sanitized including floors, walls, drains, food processing equipment, cooking utensils and other light equipment daily and periodically.

• Remove food wastes from waste receptacles thereafter clean and sanitize bins.

• To assist in daily food preparation assigned by the Head Chef.

• Ensure that all food are processed according to the corporate and government regulatory control in hygiene and sanitation standards.

• Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.

• Attend weekly service meetings to improve and enhance service level.

• Responsible to wear the uniform that is provided and to maintain a neat and professional appearance at all times.

• Performs any other duties as directed by the Head Chef.

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience (open to fresh grads as well)
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• $1,000 Sign-on bonus and a referral bonus
• Discretionary Bonus
• Monthly gratuities
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation)
• Flexible benefits, and more!

Can't wait to hear from you!

Roasted Chef (Cantonese Cuisine)

• Working Day: 5.5 working days (60 hours/ week)
• Location: MBS
• Salary: $3,800 to $4,500 (depending on experience)

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Scope:

• Preparing, cooking, and presenting various roasted meat dishes
• Select high-quality meats and ingredients for roasting
• Marinate, season, and prepare meats before roasting
• Ensure all ingredients are fresh and properly stored
• Monitor the roasting process to ensure meats are cooked to the desired temperature and doneness
• Maintain consistency in taste, texture, and presentation
• Properly store and handle all food items to prevent contamination
• Collaborate with suppliers to source the best quality meats and ingredients

Requirements:

• Preferably more than 5 years relevant experience in Cantonese restaurants
• Able to work on weekend and public holidays

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant Cook

• Working hours: 6 days (8am-8pm) (Tuesday off)
• Salary: $2300 - $2700
• Location: near Potong Pasir MRT

Responsibilities:

• Assisting on cooking noodles.
• Assist on food preparation, wash and clean for closing.

Requirement:

• Training provided.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

• Working Day: 6 days per week (9am to 8pm)
• Location: Food Xchange @ Admiralty
• Salary: $1800 - $2200

Responsibilities:

• Responsible for the preparation of ingredients for food, maintaining the kitchen equipment/utensils at the utmost cleanliness and hygiene.
• Maintain and observe the consistency in taste, quality, quantity, temperature and presentation of each food prepped.
• Ensure food items are stocked and in an organised and hygienic manner.
• Ensure minimum wastage in food preparations.
• Ensure freshness of food ingredients and raw material, keeping of old and new items by rotating stock
• Maintain clean food preparation area and kitchen equipment to ensure safe food handling practices
• Washer duties
• Any ad hoc task assigned

Requirement:

• Food Hygiene Certification (will be sponsored if required)
• Well-versed in basic food preparation procedures and safety. Minimum 1 year experience.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Central and East

Work Schedule:

• 5 days per week
• 14 days of annual leave

Responsibilities:

• Warm Welcome: Greet guests with a genuine smile to create a welcoming atmosphere.
• Order Processing: Skillfully use the Point of Sale (POS) system to process orders accurately and quickly.
• Customer Support: Respond promptly and courteously to customer inquiries, providing helpful information and assistance.
• Hygiene Standards: Maintain high cleanliness and hygiene standards throughout the restaurant to ensure a pleasant environment for guests and staff.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two staff meals provided daily

EA License 22C1383

EA Personnel R22110043

Guest Relations Executive

Salary: $2,500-$3,500
Working Days and Timing: 5.5 Days per week, Based on Roster

Location: Purvis Street

Job Responsibilities and Requirements:

• Lead and motivate staff in achieving sales targets and customer satisfaction
• Maintain the highest standard of service quality
• Upkeep of the restaurant cleanliness and hygiene standards
• Prepare tables for meals, including set up items such as linen , silverware and glassware
• Taking or orders and serving of food and drinks
• Dealing with bill payment
• Attending to and addressing customer's queries
• Ensure smooth operations to achieve good customer satisfaction
• Assist in enforcing staff discipline and compliance to policies
• Able to work on split shift, weekends and public holiday preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Summary:

We are looking for an experienced and strategic Sales Manager to lead our sales team in expanding our market presence and achieving revenue growth. The Sales Manager will be responsible for overseeing the sales department, developing sales strategies, and mentoring the sales team to effectively sell our frozen seafood products to supermarkets, distributors, and restaurants.

Responsibilities:

• Lead, mentor, and motivate the sales team to achieve sales targets and KPIs.
• Develop and implement sales strategies and plans to drive revenue growth.
• Identify and pursue new business opportunities and target markets.
• Collaborate with the executive team to set sales goals and budgets.
• Analyze market trends and competitor activity to refine sales strategies.
• Establish and maintain strong relationships with key clients and partners.
• Negotiate major contracts and pricing agreements with clients.
• Conduct regular sales meetings, performance evaluations, and training sessions for the sales team.
• Monitor and report on sales metrics, forecasts, and budget adherence.
• Prepare and present regular sales reports and strategies to senior management.
• Work closely with the Marketing team to align sales efforts with marketing campaigns.
• Ensure adherence to company policies and ethical sales practices.
• Handle escalated client inquiries and resolve issues as needed.

Qualifications:

• Proven experience in sales leadership, preferably in the seafood or food distribution industry.
• Strong leadership and team management skills.
• Excellent strategic thinking and decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Knowledge of frozen seafood products, industry trends, and distribution channels.
• Valid driver's license and willingness to travel as needed.
• Ability to analyze data, make data-driven decisions, and adapt strategies accordingly.

Chef De Partie

Salary: $2,800-$3,000
Working Days and Timing: 5.5 Days per week, Based on Roster

Location: Purvis Street

Job Descriptions:

• To maintain a high standard of all food preparation and service in the kitchen according to the required standards
• Ensure accurate and consistent cook practice and presentation
• Ensure optimal kitchen and store cleanliness, kitchen safety and food hygiene
• Responsible in controlling cost and minimize food wastages
• Other miscellaneous duties assigned

Job Requirements:

• With at least 1 year of relevant exp
• With food hygiene cert
• Prior experience in Italian Cuisine is a plus

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.

If you love great food and coffee and enjoy working in a cafe setting, this is the place for you!

Job Description:

• Set up workstations with all needed ingredients and cooking equipment
• Prepare and assemble ingredients to use in cooking
• Prepare high-quality meals and food items according to company recipes
• Makes adjustments on food preparation to accommodate customers specific request such as special diet or allergies
• Ensure great presentation by dressing dishes before they are served
• Season food according to recipes or company needs
• Ensure all food and other items are stored properly
• Keep a sanitized and orderly environment in the kitchen
• Check quality of ingredients
• Monitor stock and place orders when there are shortages
• Keep records and accounts of food purchases
• Manage and ensure kitchen food cost is on a healthy range
• Minimize food wastage
• Able to assist additional duties as requested by Superior and Management as and when required.

Job Requirement:

• Proven experience as Cook
• Knowledge of various cooking procedures and methods
• Good communication skills
• Ability to work in a team
• Excellent physical condition and stamina
• Able to work independently and under pressure
• Calm demeanor to work in a high-stress, fast-paced environment
• Able to work in hot and humid environment
• High school diploma or equivalent; Diploma from a culinary school will be an advantage
• Able to work flexi shift, and able to work on Weekends & Public Holidays
• 6 days work week

Benefit:

• Staff Meal
• Staff Discount
• Birthday Voucher
• Uniform will be provided
• Sales Target Incentive

1, In charge of the daily work and ordering for the assigned section.

2, Need to get up early to prepare soup etc.

3, Carry out given recipes and instructions with precision speedy.

4, Ensure strict health and hygiene practices.

5, Cleaning, organize and taking care of kitchen equipment as per

instruction manuals.

6, Monitoring food portion and waste to maintain profit margin.

7, Following safety and precautions in all daily activities (carrying heavy

load, sharp objects, hot objects etc.)

8, Preferably Junior Executive specialized in Food/Beverage/Restaurant

Service or equivalent.

9,Must be able to work night shift and splite shift

10,Must be able to work extra hours or weekend if needed

• Working Days: 5 Days
• Working Hours: 8.30am to 6pm
• Salary: $2,500 - $3,400
• Location: Textile Centre [Lavendar/Bugis MRT]

The Role
The incumbent will be assisting the Head of Human Resources to perform the full spectrum of HR functions, including payroll, to support the business growth.

• Handle operational HR matters and provide administrative support to the Human Resources Department.
• Deliver HR services in an effective and efficient manner by identifying and resolving HR issues with the relevant stakeholders where necessary.
• Provide support in the implementation of HR strategy and execution of any supporting programs.

Responsibilities:

• Process twice monthly payroll.
• Ensure all work pass matters for foreign staff are obtained and complied with MOM regulations.
• Prepare all of HR related letters, forms and appraisals per the employee lifecycle.
• Manage employee relations and grievances.
• Handle training administration tasks such as preparation of training materials and collation of training feedbacks.
• Assist in the application of government grants and submission of claims.
• Conduct outlet staff Interviews, including interview schedule, feedback and recording.
• Report and review HQ employees leave
• Stand in for receptionist duties
• Maintain the integrity and confidentiality of HR files and Employee P-file/database.
• Work closely with Operations Department to ensure all HR documents are properly collated and submitted for processing.
• Assist in other ad hoc duties as assigned by the Head of Human Resources or the Assistant Manager, e.g staff celebrations, department meetings, company events.

Requirements:

• At least 2 years’ relevant experience is required.
• Minimum diploma or equivalent.
• Knowledge of Singapore labour law, relevant government regulations
• Experience in Timesoft payroll and F&B Service Industry is required.
• IHRP certification is preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

HEAD CHEF

We are in search of a dynamic and experienced Head Chef who will play a pivotal role in establishing and maintaining the culinary identity of our new restaurant at East Region of Singapore (Located at Tampines & Pasir Ris).

As the Culinary Head of the Culinary team, you will be responsible for overseeing the entire kitchen operation and ensuring the delivery of exceptional dining experiences to our valued customers. If you have a deep understanding of Pizza, Pasta, and Main Course preparation, and possess strong leadership and culinary skills, we want to hear from you!

Responsibilities:

• Lead and manage the kitchen team, including sous chefs, line cooks, and kitchen assistants.
• Develop and implement menu offerings that reflect our commitment to high-quality pizza, pasta, and main course dishes.
• Ensure that all food preparation and cooking techniques meet our standards of excellence, with a focus on taste, presentation, and consistency.
• Train and mentor kitchen staff on best practices, culinary techniques, and adherence to health and safety guidelines.
• Collaborate with suppliers to source the freshest and highest quality ingredients for our dishes.
• Maintain inventory levels and control costs by monitoring portion sizes and minimizing waste.
• Oversee the efficient operation of the kitchen, including scheduling staff, managing workflow, and maintaining cleanliness and organization.
• Stay up to date with industry trends and new techniques in pizza, pasta, and main course preparation.
• Ensure compliance with all food safety regulations and maintain a safe and clean working environment.

Requirements:

• Proven experience as a Head Chef or in a similar leadership role, with expertise in pizza, pasta, and main course preparation
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Indicate your expected salary in your cover letter or resume.
• In-depth knowledge and expertise in preparing a variety of pizza, pasta, and main course dishes.
• Strong culinary skills and the ability to create innovative and flavorful recipes.
• Excellent leadership and management abilities, with the capacity to motivate and inspire a team.
• Outstanding organizational skills and attention to detail.
• Proficient in managing inventory, controlling costs, and ensuring profitability.
• Familiarity with health and safety regulations and a commitment to maintaining a safe working environment.
• Creative mindset with the ability to adapt to changing customer preferences and dietary restrictions.
• Excellent communication and interpersonal skills.
• Willing to sign a employment bond with the company.
• Culinary qualification or equivalent certification is preferred.

Job Responsibilities:

1. Cooking for both residents and staff.

2. Prepare, cook and serve meals that are palatable and appetizing.

3. Prepare food for special occasion, celebrations, parties, etc.

4. Ensure proper use and handling of kitchen utensils and equipment.

5. Assist in the washing up of all utensils and equipment used in the preparation and cooking of food.

6. Ensure cleanliness of the kitchen fridge, food trolleys, food warming cabinets, cooking equipment.

7. Assist in the weekly cleaning schedule of the kitchen.

Requirements/Qualification

· Minimum Secondary Level

· 2 years or more relevant working experience

· Demonstrate basic knife skills

· Posses valid Food Hygiene Certificate

Salary range: $2,000 - $3,000

(Commensurate with experience and qualification)

Qualified applicants, kindly send your updated resume to:

[email protected]

or

Human Resource Dept

St Theresa’s Home

49 Upper Thomson Road

Singapore 574325

• Controlling and directing the food preparation process
• Approving and polishing dishes before they reach the customer
• Managing and working closely with other Chefs of all levels
• Creating menu items, recipes and developing dishes ensuring variety and quality
• Determining food inventory needs, stocking and ordering
• Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
• Being responsible for health and safety
• Being responsible for food hygiene practices

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English