Total 6 lead buyer job vacancies in Human Resources category in Tanglin Road, Central Singapore

• Develop and implement the People strategy for the Asia Region.
• Act as a business partner to the Regional, Country and Functional leaders on all HR matters and provide practical people solutions to business challenges.
• Provide leadership, coaching and guidance to local HR team and managers on all HR activities.
• Develop a resource plan to ensure employee levels meet operational requirements and accountable for delivering the end to end recruitment process.
• Work with Learning & Development team to drive and implement the training and development programs for all employees (including leadership group) across the Region
• Manage compensation, benefits, and payroll administration to ensure fair and consistent practice in accordance with Group HR guidance and local legislation.
• Deliver against annual HR budget.
• Lead on regional talent development activities to ensure that potential is appropriately managed and identified through the performance and talent management and succession processes.
• Be the champion for employee engagement, driving and embedding the IQEQ culture and values and promoting the employer brand externally.
• Identify and execute organizational development for the region, including restructures, job changes, cost-efficiencies through the application of good people practices.
• Ensure the business remains compliant with local employment legislation and immigration law, whilst minimising disputes and grievances.
• Partnering with a number of HR stakeholders from across the Group to deliver and leverage on networking skills to ensure that the cluster is well serviced, benefits from and contributes to Group initiatives.

Position Summary:

We are seeking an experienced HR Lead with a strong background in South Asia e-commerce, expertise in managing a large local delivery workforce, and proficiency in one of the local languages. The ideal candidate will be a strategic thinker with hands-on experience in HR practices, tailored to the unique challenges and opportunities of the South Asia region, especially in Pakistan, Bangladesh, Nepal, Sri Lanka and etc.

Key Responsibilities:

Strategic HR Planning:

• Collaborate with BU business leaders to develop and implement HR strategies that align with organizational goals and address the specific needs of the South Asia market.
• Provide insights on regional labor market trends, workforce challenges, and best practices to inform strategic decisions.

Regional and Cultural Expertise:

• Ensure compliance with South Asia’s labor laws, regulations, and cultural considerations.
• Serve as the HR point of contact for the South Asia region, addressing specific regional HR issues and initiatives.
• Leverage proficiency in one of the local languages to effectively communicate and engage with the local workforce.

Workforce Management:

• Oversee HR aspects of managing a large local delivery workforce, including recruitment, onboarding, training, performance management, and employee relations.
• Implement scalable solutions for workforce planning and management to ensure efficient delivery operations.

Talent Acquisition and Retention:

• Partner with recruitment teams to attract, hire, and retain delivery personnel and other critical roles within the e-commerce operations.
• Develop and implement retention strategies to minimize turnover and enhance employee satisfaction.

Employee Engagement and Relations:

• Foster a positive work environment and strong employee engagement through effective communication, recognition programs, and conflict resolution.
• Address employee relations issues promptly and fairly, ensuring consistency in policy application.
• Utilize local language skills to bridge communication gaps and enhance employee relations.

Performance Management:

• Drive the performance management process, including goal setting, performance appraisals, and development planning.
• Support managers in identifying performance gaps and implementing corrective actions.

Operational HR Support:

• Ensure smooth HR operations, including payroll, benefits administration, and employee data management.
• Utilize HR metrics to monitor and improve HR processes and outcomes.

Change Management:

• Lead change management efforts to support organizational growth and transformation.
• Communicate change initiatives effectively and support employees through transitions.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 7 years of working experience, with significant experience in the South Asia e-commerce sector and managing a large local delivery workforce.
• Good understanding of South Asia’s regulations, and cultural dynamics.
• Proficiency in one of the local languages (e.g., Urdu Hindi, Bengali, Tamil, etc.) is required.
• Proven ability to develop and implement HR strategies in a fast-paced, dynamic environment.
• Excellent interpersonal and communication skills.
• Strong organizational and project management abilities.

Preferred Skills:

• Experience in a multinational e-commerce organization.
• Strong problem-solving and decision-making skills.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Champion and drive the continuous improvement exercise of reviewing, streamlining and digitalising HR processes, for a more efficient and effective delivery of HR Administration services.
• Work closely with HRBP and COE teams to review/design/propose HR administration policy changes and initiatives. Revise internal procedures when policy guidelines change, or as required for legal or other external compliance reasons.
• Lead and coach the HR Administration team, in ensuring smooth operations from onboarding, HRMS transactions and offboarding, as well as handling employee inquiries and issues.
• Oversee and monitor the overall data management for all HRMS transactions to ensure data accuracy and integrity.
• Review HR processes with internal HR units to ensure work processes are aligned with HR policies/programmes and effectively carried out to achieve their objectives, e.g., ensuring that the employee onboarding programme is achieving the expected outcome, new hires are able to be accustomed to the new environment after x months.
• Collaborate closely with HR Technology team to review/optimize work processes via technology.
• Act as overall coordinator for HR annual budget preparation and collation by working closely with other HR Unit/Functional Heads /Leads on their respective budgets.
• Accountable for managing the vendor procurement process, providing logistical support for HR events and ensuring HR Administration team collaborates with internal HR units.

QUALIFICATIONS

• Bachelor's degree, preferably in Human Resources, Business Administration, or a related field.
• Minimum of 10 years of broad HR experience, with at least 3 years in HR administration or HR operations roles, including leadership or supervisory experience. Prior experience in an educational setting or related industry is preferred.
• Demonstrates high level of empathy and advanced listening skills when communicating, influencing and problem-solving people matters.
• Familiarity with general HR policies and practices, local Employment Act, Immigration rules, etc.
• Strong leadership and team management skills, with the ability to inspire, motivate, and develop team members.
• Experienced in process workflow, transactions and data changes using SAP SuccessFactors modules or any other third-party HR solutions.
• Ability to promote and implement changes to current HR practices and processes.
• Attention to detail and ability to independently handle multiple concurrent tasks and changing priorities in high-pressure situations.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Human Resources and Faculty Administration (HRFA).
• HR Technology Management
  • Lead the strategic planning and execution of HR Technology systems/platforms to improve and streamline HR operations, as well as enhancing the user experience for employees, line managers and HR users.
  • Serve as a liaison between HR function and IT/System implementation partner for the SAP SuccessFactors implementation project and ongoing technology initiatives/enhancements.
  • Lead the design and delivery of new/enhancement of HR technology solutions including HRIS (SAP HR ECC, SAP SuccessFactors modules) and other relevant 3rd party HR tools (e.g., Qliksense, Glint, Chronus, Microsoft Office Tools, Document management System) to meet the needs of the organization.
  • Work closely with cross-functional teams to ensure smooth rollout and integration between HR systems and other organizational platforms, aligning to business requirements.
  • Facilitate the change management process for the deployment of new systems or major updates to existing HR systems/modules.
• Data Management and Analytics/Reporting
  • Oversee the management of HR data, not limiting to data structure inventory, data accuracy and compliance with data privacy.
  • Drive HR analytics and through development of standard reports/dashboard to provide insights into key HR metrics to support data-driven decision making.
  • Partner with IT department to implement and monitor security measures to protect sensitive HR data and ensure data access control.
• Process Optimisation
  • Lead and collaborate with business owners (internal HR or external stakeholders) to operationalise the implementation of the HR/Academic policies and processes via technology.
  • Identify opportunities to streamline HR processes, workflow and improve user experience through technology enhancement/automation.
• Compliance and Vendor Management
  • Oversee and review users' access for all HR related systems, i.e., HRMS such as SAP HR/SuccessFactors, reporting tool such as Qliksense, electronic document management system, Intranet repository, 3rd party systems, etc. to ensure segregation of duties are being managed appropriately according to internal control guidelines.
  • Participate in the periodic audit review exercise, not limiting to users' access maintenance.
  • Manage relationship with HR technology vendors, together with the IT department, on system patches/upgrades, maintenance, adhering service level agreement, contract negotiation.
• Training and Documentation
  • Develop training materials, conduct training sessions for users on the use of HR technology platform. Create and maintain documentation, user guide, FAQs to support end-users to navigate the system effectively.
• Team Management
  • Lead and mentor the team members, providing guidance on project prioritization, continuous development and keeping up with new technology trends.

QUALIFICATIONS

• Bachelor's degree, preferably in Computer Science, Information Technology, Human Resources, or a related field.
• Minimum of 8 years of broad HR experience, with at least 3 years in HR technology implementation, or related roles, including leadership or supervisory experience.
• Strong understanding of HR technology platforms, including HRMS (SAP HR ECC, SAP SuccessFactors), 3rd party faculty information system, survey platform (Glint).
• Proficiency in HR solutions' configurations, customizations, and integrations.
• Highly self-motivated and independent thinking abilities.
• Strong presentation and stakeholder influencing/engagement capabilities.
• Excellent interpersonal and communication skills, with the ability to work in multiple teams and coordinate efforts across different stakeholders.
• Strong leadership and team management skills with the ability to inspire, motivate, and develop team's members.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

Employment Hero's Global Teams is a new Employer of Record (EOR) solution designed to democratise the talent landscape and help SMEs sustainably scale and compete on a global stage. We give local SMEs access to talent pools across most countries without having to establish a foreign legal entity, processing payroll, dealing with paperwork or leave management. We help you in your international expansion plans!

Main Responsibilities:

• HR Subject Matter Expert : Providing HR leadership, mentoring and guidance to a remote team, supporting hundreds of employees and several dozens of clients globally.
• Partnering : Responsible for partnering with colleagues and clients to address specific HR needs, inquiries and issues in the areas of employee engagement and relations, performance management, compensation, recruitment, policies and procedures, employee benefits, employment law compliance and termination.
• Delivery : Supporting the delivery activities to ensure the successful delivery of Global Team’s service. This includes but is not limited to sales enablement, customer success, client and employee onboarding, partner management and service delivery escalations.
• Projects/Initiatives to develop Global Teams services and continuously improve its delivery.

Requirements:

• 5 to 7 years of experience in HR
• Regional or Global experience
• Legal background and knowledge of employment law across several countries is a must
• Experience in business partnering and/or consulting is a requirement
• Degree in HR, Business or Law

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role An exciting opportunity awaits for a Payroll & Tax Analyst to join our People Advisory Team. Reporting to the Head, Rewards & People Advisory, the role will support day-to-day payroll operations, regulatory surveys/reporting, tax reporting & compliance activities and process improvement. Payroll and Process Improvement: Work with outsourced payroll vendor, ensure accurate and timely interpretation and data integration to payroll systems, as well as payment-related calculations for payroll accuracy. Process statutory payments and deductions. Deliver excellent employee payroll experience through accurate payroll processing, reporting within agreed SLAs/KPIs Submit monthly payroll data for approvals, generate payroll related reports and finance journal entries Computation of final payments during exit processes Manage employee payroll queries Ensure audit requirements are met both internally and externally Provide information for surveys, adhoc reports requests internally and from Group Office. Lead payroll projects / process improvement initiatives when required. Tax: Handle & review IR21 of employees Review Year End Tax Forms (IR8E, A8A, A8B, IR8S) of employees, oversee and ensure that payroll vendor submits accurate tax forms to the tax authority Monitor and Manage the Directive to Pay/Notice of Assessment Coordinate with employees/HRBPs/tax vendors & local tax authorities to resolve tax issues Coordinate with relevant parties to settle taxes borne due to shares Ensure Tax Payment is done accordingly and on time and raise the applicable journal for the payment Attend to adhoc tax Inquiries Expat/International Assignee Tax Management Filing and maintaining tax records Monthly maintenance i.e. ensure salary withholding. Review the payroll and tax process to ensure adherence to policies/guidelines and audits. KEY REQUIREMENTS Minimum 6 years of experience in payroll and tax principles, practices and procedures. Analytical with high attention to detail. Passionate in improving payroll and tax processes for increased operational efficiency. Able to manage confidential and sensitive data appropriately. Mature, responsible, self-driven and able to work independently in a fast-paced environment with minimum supervision. Working knowledge on Workday system is preferred. #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.