Total 12 system analyst job vacancies in Human Resources category in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Lead Workday Reporting Analyst

SINGAPORE, ASIA PACIFIC

As a Lead HR Reporting Analyst, you will join our Data Compliance and Reporting team and work closely with HR Stakeholders to gather, analyze, and document reporting requirements while delivering impactful reporting solutions. Based in our Singapore office, this role will support the Asia Pacific Region, playing a role in driving the effectiveness and efficiency of HR Systems reporting solutions.

Key partnerships will include:

- People Solutions: Collaborate to understand reporting needs, provide training, support escalated issues, and deliver solutions.

- HR Tech: Partner to deliver advanced report/dashboard and Prism-related solutions.

- HR Compliance & Legal: Support deliverables related to legal or compliance matters.

WHO WE ARE LOOKING FOR

We are looking for a detail-oriented, analytical professional with a passion for HR systems and reporting. The ideal candidate should meet the following qualifications:

- Education:Bachelor’s degree required in a relevant field or equivalent experience.

- Workday Expertise: In-depth knowledge of Workday business processes, data structures, security configurations, and advanced reporting features.

- Reporting Skills: Proven ability to design, develop and customize complex Workday reports, dashboards, and scorecards.

- Problem-Solving: Strong troubleshooting skills to identify root causes of reporting and security issues and implement timely resolutions.

- Communication: Excellent verbal and written communication skills to effectively engage with stakeholders at all levels of the organization and articulate technical concepts to non-technical audiences.

- Agile Proficiency: Experience with Agile methodologies and tools such as Jira and Confluence.

- ServiceNow Knowledge: Experience in managing ServiceNow queues, focusing on SLA compliance.

- Global HR Experience: Demonstrate a proven track record of working in a global HR organization with expertise in HR operations, compliance, and legal matters.

WHAT YOU’LL WORK ON

Your responsibilities will involve carrying out Strategic Initiatives, managing Operational Responsibilities, and providing Leadership and Innovation.

Strategic Initiatives:

- You will identify opportunities to enhance reporting functionality to support strategic decision-making and business insights.

- You will implement data quality standards and procedures to ensure the accuracy and reliability of reporting data.

Operational Responsibilities:

- Your responsible will include collaborating with key stakeholders to gather reporting requirements, align, and prioritize deliverables, and communicate technical concepts effectively. You will also provide training and create user documentation to guide stakeholders in accessing and interpreting Workday reports.

- You will design and develop custom reports and dashboards using Workday Report Writer and related tools, customizing them to meet specific business needs.

- You will develop and execute comprehensive test plans and scenarios to ensure the accuracy and reliability of Workday reports.

- Your role will ensure data integrity and reporting standards are followed while adhering to privacy and compliance policies and regulations.

- As part of the role, you will manage the ServiceNow queue to support customers, prioritize high-impact and SLA at-risk cases, and reduce queue volume.

Leadership and Innovation:

- You will monitor industry trends and best practices in Workday and ServiceNow reporting and analytics to keep NIKE at the forefront of innovation.

- You will additionally lead with an innovative, solutions-oriented mindset, focusing on improving the Teammate Experience with every design decision and solution.

Job Responsibilities:

• Perform checks and verification of the monthly expenses claims for the Group level through the e-claim system
• Prepare the expenses claim report on Excel
• Check that all claims are within the budget set by each department
• Source, compare costs, and liaise with travel agencies regarding flights and accommodation
• Manage housekeeping auntie
• Ensure office cleanliness
• Maintain office facilities and equipment
• Manage and place orders for office and pantry supplies
• Work with various vendors (e.g. repair, supplier) to engage their services
• Manage letterbox and distribute letters to respective departments
• Attend to guests as and when required
• Ensure Covid-19 policies are in line with regulations and manage related
• Support in ISO documentation
• Support in HR related activities
• Undertake task/project assigned to achieve organisational objectives

Job Requirements:

• Background in accounting/bookkeeping preferred
• Good with Microsoft Excel
• Meticulous
• Independent
• Able to work with different stakeholders

Salary: Up to $2,700 (depends on qualification and experience)

Key Responsibilities

• To be involve in full spectrum of employee life cycle from recruitment and selection, compensation and benefits, onboarding and offboarding, performance management, employee relations, staff wellness, etc
• Responsible for manpower billing and verification, including raising e forms in myHR for routing approvals
• Budget planning and tracking
• Prepares weekly/monthly HR related reports for management and reporting
• Help oversee department activities and act as a second line support to the HOD
• Undertake other ad-hoc duties/projects as assigned by the team

Requirements

• Degree in Human Resource or Finance and Business related discipline
• Minimum 2-3 years of relevant experience
• Able to manage high volume activities and handle data confidentiality
• Able to work under tight timeline and respond to changing priorities
• IT savvy and proficient in Microsoft Office suite
• Organised, meticulous and proactive
• A team player with good interpersonal skills

Summary:

· The incumbent must bring with strong recruitment knowledge and skills to attract talents. He/She has the initiative to solve any problems during process of hiring and offer solutions to the business.

· Able to work independently as well collaborating with team members on HR related matters.

Job Responsibilities:

· Perform full spectrum of the recruitment lifecycle including exploring/developing funnels for Recruitment/TA process

o Job posting, candidate sourcing and conducting interview

o Explore and examine potential recruitment channels for effective hiring & handle job posting

o Work pass full cycle application, renewal, cancellation and other related matters

o Assist in preparation of salary proposal for selected candidates

· Conduct employee induction, ie. onboarding/offboarding and Orientation

· Preparation of letters, including but not limited to letters of appointment, confirmation, etc.

· Assist in drafting job descriptions (JD) and create a JD library

· Ensure all employee records in up to-date and timely manner

· Provide assistance in training related matters including coordination or enrolment of internal & external courses, update & maintain training record as and when required.

Job Requirements:

· Knowledge in payroll is a plus but not compulsory

· Strong in HR operations/transactional activities

· Able to cope in a dynamic work environment

· Detailed-oriented

· Meticulous

WHO ARE WE LOOKING FOR?

We are looking for a Senior HR Business Analyst to support the Nike HR Operations team in delivering world class support for our employees. Our team serves as the front-line delivery team for HR system implementations and improvements that enable operational excellence within HR. We are searching for a natural problem solver with knowledge of how HR processes can be designed using Workday and ServiceNow to provide a world class employee experience.

WHAT WILL YOU WORK ON?

In this position, you will work with our HR and Technology partners across the globe to identify, define, and implement system based solutions for HR. Leveraging your skills as a Business Analyst, you will also support gathering business requirements, system testing, and partnering with cross-functional teams to deliver process and technology changes across our centers and vendors.

A typical day includes collaborating with teams across the globe, analysing system issues, evaluating changes to our HR processes and technology, building relationships with our Nike teammates, planning for the future of HR Operations, and putting teammate experience front and center across all that we do.

WHO WILL YOU WORK WITH?

You will collaborate with our Teammate Experience Delivery team, HR Functional teams, and Technology teams. You will also collaborate with our HR Business Analysts to drive consistency and standard ways of using technology to drive an excellent teammate experience.

WHAT YOU BRING

• Bachelor's Degree or combination of relevant education, experience, and training
• Minimum 2 years of Business Analyst experience; analytical, problem solving, requirements, testing, and documentation
• Workday experience required
• Demonstrated ability in global HR processes; areas such as Core HCM, Total Rewards, Talent Acquisition, Learning, and Talent is helpful
• Ability to build cross-functional relationships and collaborate effectively across teams
• Demonstrated ability to explain technical issues/solutions in business terms aligned to the business process
• Experience with Customer Relationship Management (CRM) solutions; ServiceNow preferred

Manager, NUHS HR CoE Manpower Planning & Analytics (1 year contract)

Overview

The successful candidate will join Manpower Planning and Analytics Team in NUHS HR COE Division. He/She will leverage on HR automated system/process to develop effective HR programmes and processes to meet the objectives of the organization.

This role includes planning for National University Health System (NUHS) intermediate to long-term manpower needs planning to support development/expansion plans.

Job Responsibilities

You will be responsible for the following:

Projects:

• Work with Strategic Workforce Planning (SWP) committee to analyse and develop manpower planning solution to support new development/expansion Infrastructure plans at Tengah/New Poly/NUH/AH/Community
• Work on manpower needs projections between 2024 and 2037 to support expansion plans, weaving into consideration and analysis of Nesting (manpower surge ~two years before a campus opens) and where to deploy nesting headcounts, including planning to cater for workspaces
• Collaborate with various stakeholders from all Institutions/Business Units, including engaging with MOH, to establish baseline staffing norms for all Job Groups in NUHS Healthcare cluster
• Ascertain and reinstate the foundational manpower needs for all job group as the budget planning guidance in addition to existing manpower budget-actual forecasting process
• Support MOH lead – Medical Workforce Transformation in establishing productivity measure matrix using WAU (Weighted Average Unit) model and evaluate/mapping of medical activities to improve/streamline processes
• Establish and mange detailed plans, scope milestones and deliverables
• Assess and manage project risks and mitigation plans, call out necessary escalation whenever needed
• Conduct business requirement analysis and identify key business challenges and solutions
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes
• Track, prepare and communicate regular project progress timely to project sponsor and stakeholders
• Facilitate meetings effectively
• Build and enhance professional relationships with all stakeholders including vendors

Analysis:

• Manpower needs analysis (e.g workload analysis)
• Manpower productivity, parameters and benchmarks

Requirements

• Bachelor Degree or Above – Major in a quantitative discipline i.e. Finance, statistics, human resources, economics, or any related discipline
• Minimum 5 years’ experience in Healthcare industry with a sound understanding of various Healthcare workforce job groups is critical to excel in role
• Ability to multi-task and work under tight timelines and capable to effectively prioritize/organize work
• Strong analytical, organization and problem-solving skills
• Strong accountability to deliver high quality work
• Excellent communication, presentation, negotiation and interpersonal skill
• Possess confidence to resonate with senior management leadership – internal and external stakeholders
• Stamina and resilience of character, confident in the management of ambiguity
• Fast and innovative learner as a self-starter, strong drive and able to work independently
• Ability to work as part of a team, within a very busy environment, which has strict deadlines
• Flexible in their approach and undertake other duties and projects when required
• Systematic with strong organizational and management skills

Key Responsibilities:

• Strategise and conduct specialist manpower planning in the cluster by working closely with the team on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Manage the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Co-facilitate the Total Performance Management for clinicians at cluster level from data preparation, analysis and charting to calibration and specialist clinicians’ promotions;
• Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
• Undertake projects/assignments which may be assigned from time to time.

Requirements :

• Minimum 5 years of relevant HR experience in business partnering. Candidates with more relevant HR experience will be considered for the Senior Manager’s position.
• Prior manpower planning experience is a must.
• Excellent interpersonal and communication skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Digital savvy, analytical skills with proficiency in MS Excel tools for data analysis, building charts.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

Job Description

• Contribute to HR Specialist Services team in ensuring the timely and accurate HR related payment / reimbursement / manpower billing / honorarium processing for all the institutions and departments in NUHS.
• Ensure that the assigned service level agreement (SLA) and key performance indicators (KPIs) are consistently met.
• Execute the HR processing and ensure the services are delivered in line with NUHS policies and relevant Legislation requirement.
• Develop and maintain good working relationships with stakeholders (e.g. internal Shared Services cross teams, department admin and various institutions business partners).
• Propose appropriate improvements for work processes to raise the overall employee experience and efficiency.
• Perform any other assigned duties/projects.

Job Requirements

• Preferably 1 years of HR experience, fresh polytechnic graduates are welcome.
• Past working experience / knowledge in finance / payroll administration in healthcare will be an added advantage.
• Competent in MS Office (Excel & Word).
• Meticulous, independent, initiative with problem-solving and critical thinking skills
• Team player who is able to thrive in a fast-paced environment.
• IT Savvy and comfortable with the use of Microsoft Excel to handle large amount of data.
• Organised, meticulous and team player.

You will be part of the HR shared services team that provides HR operational support to all NUHS institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the entire end-to-end employee lifecycle administration ranging from onboarding through to employment contract management and offboarding.

Job Responsibilities

• Support HR-related inquiries received from employees via phone calls and email.
• Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
• Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
• Keep the HR Support Centre knowledge database updated.
• Prepare regular and adhoc reports for management analysis.
• Participate in activities to promote the services of HR Support Centre, such as the design of posters and roadshows.
• Assist with HR Operations work matters as assigned, such as follow up with vendor on background screening report for candidates, respond to reference check requests received for former employees, verify vendor invoices and prepare information for audit exercises.
• Identify potential areas of improvement and be part of the team to develop suitable solutions to improve productivity, enhance work quality or meet service delivery gaps.
• Any other duties deemed reasonable and necessary by the business.

Candidate Requirements

• Diploma in Human Resource or Business-related discipline.
• IT savvy and comfortable with the use of Microsoft Office applications.
• Minimum 1 year of relevant experience.
• Able to manage high-volume activities and handle data confidentiality.
• Able to work under tight timeline and respond to changing priorities.
• Able to work effectively in a performance-driven environment and collaborate well with stakeholders.
• Proactively look out for opportunities to enhance work efficiency and effectiveness.
• Able to think on your feet, problem solve effectively and respond positively to changing priorities.
• Organised, meticulous and proactive.
• Independent yet a team player with good interpersonal skills.
• Open to changes in job portfolio within HR shared service team due to re-organisation, resource allocation re-prioritisation and demonstrated strengths and growth potential.

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

• Implementing HR Business Intelligence, Data Analysis & Analytics plans to analyze organization and people data from different sources to inform business decisions

• Researching and evaluating issues with HR reporting solutions and ensuring the application of Business Intelligence (BI) Data Analysis & Analytics tools/methods that enhance business decision making capabilities

• Consolidating internal and external HR / Finance / Operations data sets and conducting respective (management) reporting through the development of HRMS and/or Power BI solutions

• Prioritizing escalated issues arising from HR reporting and analytics solutions and coordinating with other subject matter experts to improve usability, accuracy, and effectiveness

• Developing and deploying complex HR / Payroll reports and reporting tools, and assessing analytics effectiveness on an ongoing basis

• Applying advanced technical skills (SQL, Power Query, Python) to quickly identify patterns, insights, anomalies, and solutions to deliver operational and strategic insights for decision-making

• Supporting in communicating information effectively to senior management, conveying technical information to non-technical audiences

• Applying best practices for BI, data modelling, data transformation, and data governance in HR process areas; and providing inputs that maximize the usability of organization and people data for decision making

• Drafting plans determining which Business Intelligence (BI) Data Analysis & Analytics solutions will enable the enterprise to achieve defined business goals

Requirements

• HR functional knowledge and technical knowledge around data and reporting

• Advanced data cleansing/data transformation experience within the HR space

• HR Data quality analysis and reporting experience

• Data manipulation skills: Advanced SQL, Excel, Power BI – Power Query, DaX, Dashboard experience

• Data visualization experience: python, intermediate to advanced Oracle HCM Analytics – OTBI and BI Publisher

• Demonstrated ability to work cross functionally/divisionally with colleagues

• Continuous improvement mindset and approach to work

• Strong stakeholder management and influencing skills

Key Responsibilities:

• Strategise and conduct specialist manpower planning in the cluster by working closely with the team on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Manage the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Co-facilitate the Total Performance Management for clinicians at cluster level from data preparation, analysis and charting to calibration and specialist clinicians’ promotions;
• Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
• Undertake projects/assignments which may be assigned from time to time.

Requirements :

• Minimum 5 years of relevant HR experience in business partnering. Candidates with more relevant HR experience will be considered for the Senior Manager’s position.
• Prior manpower planning experience is a must.
• Excellent interpersonal and communication skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Digital savvy, analytical skills with proficiency in MS Excel tools for data analysis, building charts.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

Senior Assistant Manager, HR CoE Performance and Rewards (1 year direct contract)

Job Responsibilities

• Oversee the annual performance management and promotion cycle, systems administration and enhancement, and communications.
• Subject matter expert on performance management policies and processes for key stakeholders.
• Generate performance distribution reports, analytics and presentation materials to facilitate moderation sessions.
• Provide secretariat support for group-level moderation session.
• Conduct and validate job evaluation using Korn Ferry Hay Job Evaluation methodology for promotion cases.
• Partnering HR Technology team on system configuration and enhancements to performance management module.

Job Requirements

• Preferably Degree (in any discipline)
• At least 4-6 years HR experience preferably in the area of Compensation
• Meticulous and comfortable with handling large scale data sets using Excel
• Strong numerical and analytical skills
• Proficiency in Excel and Powerpoint
• Familiar with SuccessFactor system (HR related module) will be an additional advantage